Category Archives: work

Monday Morning Moment – Eating Together – at Work, at Home, Across Racial Divides

Photo Credit: President’s Choice, YouTube Video

Eating dinner together was just normal when I grew up. Maybe we all couldn’t be there, with differing work schedules, school sports, and the like. Whoever was home, though, got a call to the dinner table. Our family was a rowdy bunch and our conversation could erupt into loud disagreements on any number of things. Still, we were together. We were family. It kept us bonded in many ways.

Eating together…crowding adults and their families around a long table…is still a delightful, much-anticipated tradition…at least for this mama. That delight of eating together spreads also to friends and to the workplace.

This weekend, I caught a YouTube video that really touched my heart. Especially given the events of this weekend in our state where a racist political rally turned deadly. Not that this little video produced by a major food company in Canada could help bring meaning to this violent weekend…but there’s a message.

YouTube Video – #EatTogether – President’s Choice

In a time when we have the capability of being more connected with each other than ever, we can remain disconnected. Not seeing, not hearing, unaware of those around us or how we might engage with each other.

Eating Together as Co-Workers

In the busiest of days, there is nothing more delightful than breaking from work to eat with colleagues…says the extroverted, “loves people” person. Early in my career, working in a huge inner city hospital in Atlanta, Georgia, it was an effort to get off the patient floor down to the cafeteria. My co-workers used to tease me that once we got our trays and settled at a table, I would always sigh…like, out loud. It was just a relief to stop working for a few minutes…with good food to eat and surrounded with people I both liked and respected.Debbie & Grady nurse buddy

Susannah Snider lists three reasons why we should be eating lunch with our co-workers:

  1. It boosts production.
  2. It’s a networking tool.
  3. It makes you happier.

3 Reasons to Eat Lunch with Your Co-workers – Susannah Snider

This was just one of many articles (both scholarly and popular press) related to the benefit of folks who work together eating together.

Eating Together as Family

People are so very busy these days that eating “on the run” is more the usual than not. Or everyone, exhausted, just eating in their various spaces around the house – in front of the TV or other screen. There is something almost magical in the habit of eating around a table. It is the same reason why couples with children need date nights – just getting across a table from each other does wonders for the conversations neglected in the wear and tear of parenting.

Cody Delistraty posts on the broad positive ramifications of families who eat together and what happens when they don’t. Eating together as a family can actually decrease addictive tendencies, enhance academic performance, and build closeness and community – with the family but also beyond the family.

The Importance of Eating Together – Cody Delistraty

Eating Together as a Family Has Multiple Benefits – Timi Gustafson

Eating Together Across Racial Divides

“Have you ever had a person of another race in your home for dinner?” Two US senators, Tim Scott and James Lankford, have been asking this question to constituents for some time now. They were not surprised at how segregated the American dinner table was.

Out of this, they developed something they call Solution Sundays…where they encourage people to invite persons of another race to their homes to share a meal.Photo Credit: CNN

“For me, it’s hard to hate what you know,” Scott said. “And it’s just so simple. It’s hard to hate what you know.”

I want to be successful at this. Sure, I have friends, neighbors, and colleagues who are of a different race, but somehow I’m intimidated to mess with their Sundays. Why is that?!

Even Martin Luther King, Jr. talked about “11:00 on Sunday morning is one of the most segregated hours if not the most segregated hour in Christian America”. Maybe we could shake up Sunday dinner.

For some of you, this is “so yesterday”. For co-workers and family, we all are going all kinds of different directions. Slowing it down to have a meal together may take work and habit change…so worth it! As for crossing racial divides – maybe that is no issue for you. For example, we have family of “different races” so it’s part of our DNA. Still when something like this past weekend’s violence happens here, I think of where we can start to mend. Protest…sure. Pray…absolutely…and maybe also just lean in, across the table, over some food we both enjoy…and eat together.

Healing Race Relations Over Dinner – CNN –

The Lessons of an Inner City Hospital – God Loves Us All the Same – DebMillsWriter

President’s Choice – #EatTogether Campaign – #150Canada

PC Gets the Country to #EatTogether

TEDx Talk – The Importance of Eating Together – Karen Hickson-Smith

5 Friday Faves – Beyond the Guitar, Underdog Movies, Tim Tebow, Church and Unchurched, and Vacation Food Memories

What a week! The news is full of mostly scary stuff. Thankful we made it to Friday. Below are five of my favorites of this week – mostly light-hearted – hope they make you smile mostly, and think a little, too.

1) Beyond the Guitar – Nathan Mills has done it again. His arrangement of Priscilla’s Song – from the highly acclaimed videogame The Witcher 3 – Wolven Storm – is just beautiful.Photo Credit: Beyond the Guitar

So how convincing was my familiarity with this video game series? I know nothing more than what the website told me and how much-loved it is by those who commented on his YouTube video. Still, the whole world of video game music has become a new love of mine…since Nathan has taken to arranging some of his favorites for classical guitar. The composer of this piece is the brilliant Marcin Przybylowicz. Watch here.

2) Underdog Movies – For a couple of years, while we lived in North Africa, I taught a film class in an international high school. One of my favorite genres of film is the underdog movie. Teachable moments abound in films where an individual or group must battle to the top, on their own or with each other’s help.

Two of my current favorites are McFarland USA and Spare Parts. Photo Credit: McFarland USA, To the Flixs

Photo Credit: Spare Parts, To the Flixes

What are some of your favorites- either recent or from times past? Please share them below in Comments.

Best Movies About Underdogs

The 19 Best Underdog Movies that Fill Us With Hope

21 Underdog Movies You Must Watch

4) Tim Tebow – What comes to mind when you hear the name Tim Tebow? Heisman Trophy winner, football player, baseball player? What else that has to come to mind is unashamed Christian and all-around good guy. I wish I could find the Tweet this morning that pointed to a short and shaky homemade video by a proud mom, Ileanna Bosch. Her son, Seth, is a big fan of Tim Tebow, and he made his way through the fans to get within reach of Tebow just before he batted for the St. Lucie Mets. Tim was warming up but came over to the fence to shake Seth’s hand. Then he went on to hit a three-run homerun. Do NOT miss the video and story here.Photo Credit: NY Daily News

Tim Tebow, professional athlete and author of the book Shaken: Discovering Your True Identity in the Midst of Life’s Storms Tim turns 30 this month (August 14) – happy birthday, Tim!

4) Church and the Unchurched – If you don’t love Jesus and aren’t interested in church, you may want to skip this one…but why not at least consider the question of what about church isn’t for you? For those of us who DO love Jesus and want to share that love (in word and deed) with others, we would do well to consider our Canadian pastor friend Carey Nieuwhof‘s words in his piece below.

7 Things Christians Should Give Up To Reach Unchurched People

If you didn’t click on the link, here’s what Carey raises as personal preferences of ours that might be turning away our unchurched friends:

  • Music
  • Politics
  • Style
  • Buildings
  • Money
  • Time
  • Our Lives

“When your preferences keep unchurched people from the promise of Christ, it’s time to change your preferences.”Carey Nieuwhof

[Don’t miss the comments section of his piece…good stuff also.]

5) Vacation Food Memories – Popovers at the Jordan Pond House, Acadia, Maine. Mmmmmm. My best friend, Paulette, and I did a road trip from Georgia to Maine one summer, a very long time ago. We camped in Acadia National Park. We drove all through the park and along the coast. The beaches of the Atlantic Ocean were covered with smooth stones. I probably still have some that I collected. It was a rainy, coolish afternoon in June. We pulled into the Jordan Pond House parking lot without knowing what we would find. We sat at a table inside. Little jars of flowers were everywhere – on all the tables and also on the ledges of all the windows of the restaurant. It had the effect of stained glass with all the colors, even on a cloudy day.Photo Credit: NPS

We ordered popovers and coffee. They were brought to our linen-covered table as if a part of a special ceremony – thecoffee service, the tall still-steaming popovers, and dishes of butter and strawberry preserves…Like it was yesterday.Photo Credit: stuart_spivack, Flickr

A day in the life of a popover chef at the Jordan Pond House

Have a sweet weekend. Savor every day. Be gentle with yourself and those around you. We live in troubled times…but God draws near.

Bonuses:

Chocolate Cake –  If you love chocolate cake, you do not want to miss this recipe or the buttered-with-Southern-charm video about this cake by Southern Living. You will be drooling, I promise you.

River City Movers – Don’t you love small businesses that demonstrate a strong work ethic, value customer satisfaction, and hold down the cost of services? If you have a move in your future, River City Movers take a lot of stress and expense out of the experience. They assist with moves all over the US. Jim Bragg (on the left) is both professional and amicable. These are just some of his guys and they were committed to finish the job and finish it well.

Declining Sperm Countsin the Western World and Around the World – Fascinating but not sure how correct all this is – Would love to hear what you think. It is not a fave in the usual way but in the actions men can take to help themselves to father children.

Global Leadership Summit – Missing this summit today – very sad face. I can depend on Brian Dodd to post best quotes from the Summit (watch his blog over the next several days). Here also.

Gray HairYouTube Video – Why My Gray Hairs Make Me Happy – Be That Person – The Stay at Home Chef

Teach Your Children Well…12 Essential Lessons of Life

Photo Credit: Pixabay

I married late in life, and the children came even later. Parenting wasn’t an instinctual process for me. Fortunately, mentors came along at pivotal times, as did parents whom I did not want to be like. Between the two, I found my way.

Feeding, clothing, and protecting children are all crucial…but what do we teach them? What are the essential lessons of life?

Two old songs come to mind when I think of the sober nature of teaching our children what they must learn for life. The old folk/rock group Crosby, Stills, and Nash & Young wrote and performed Teach Your Children. Graham Nash wrote the lyrics out of his painful relationship with an absent, sometimes imprisoned, father. Nash’s message is that we have to teach our children to make a better life…if not better world.

You’ve Got to Be Carefully Taught is the other deeply emotional song out of the musical South Pacific. This song points to racial prejudice and cultural bias, and how hatred must be taught to children when they are young. Mandy Patinkin‘s version of this song communicates its meaning powerfully.

Although hatred or bias can be taught, even from an early age, such dreadful things can also be caught over time in culture. Things like entitlement, dishonesty, greed, and irresponsibility. We as parents (teachers and employers also) have a huge role in guiding children and young people to mature into caring and responsible adults…even in a culture that may cut across the grain of our own values.

I’d like to explore what we must teach our children. Intentionally, with meaningful purpose. Catching those teachable moments and seasons. Some things are more “caught than taught”, as the saying goes. Kids will catch some values living in close proximity to us and others. That makes the case, as well, for how we choose to live and what companions we seek for ourselves and our children.

More Is Caught Than Taught – Gabbie Nolen-Fratantoni

When our children were young, we taught them a set of rules which we honored in our home. The 21 Rules of This House by Gregg and Joshua Harris. These rules were, in ways, simplistic but also comprehensive enough to help us create a safe, orderly, and loving home, where children AND parents had the same expectations. Photo Credit: Choosing HomeSchool Curriculum

Our children are grown now, out on their own. Two of them are already in the season of small ones and will establish their own essentials for teaching their children.

This is a reminder to them of their own family values…I hope it’s also a help to you. These are 12 essential lessons of life. They are not comprehensive. I would love to hear what you think should have been there as well, in the Comments section below. Thanks.

1) Love God – You shall love the Lord your God with all your heart and with all your soul and with all your mind. This is the great and first commandment.” – Jesus – Matthew 22:37-38 If you are reading this and don’t share a faith in one God, then this won’t have meaning for you. Jesus was asked what was the greatest commandments of the law (in that day, they were burdened by the weight of over 600 laws). His answer? Love God with everything in your being. Clearly it’s good for us to do and something parents can model and teach from the time children are tiny.

2) Love others – You shall love your neighbor as yourself.– Jesus – Matthew 22:39  Jesus didn’t stop at the greatest commandment. He added this one as just second to the most important. Love others. Not just your buddies. Not just those like you…but whomever neighbor is…the nobody, the every man. Jesus was clear in his instruction in “as yourself”. However it is we would serve ourselves, we give of ourselves to those around us. Wow! Great wisdom to teach our children.

3) Be obedient (honoring) – Children, obey your parents in the Lord, for this is right. “Honor your father and mother” (this is the first commandment with a promise), “that it may go well with you and that you may live long in the land.” – Ephesians 6:1-3 What a struggle it is for us to teach our children to obey! What a developmental milestone when they get it! Not after we count to 3, or 10…or whatever other enticement to obey comes to mind. Immediate obedience – in attitude and action.

Raising in our children in huge cities made it crucial for them to obey the instant they heard us speak to them, especially over the noise of the city. One thing we did was a bird call (a whistle sounding “bob, bobwhite”. When they heard they looked up and started heading in our direction immediately. I still marvel when even today, that still gets their big grown-up attention.

More on obedience can be found here.

Photo Credit: Flickr

4) Be grateful. – Give thanks in everything, for this is God’s will for you in Christ Jesus. – 1 Thessalonians 5:18  God’s Word is filled with examples and encouragements toward being grateful (here are just a few). Jesus’ life was a testament of thankfulness to God the Father, and He taught us to pray with thanksgiving. Our kids grew up with The Thankful Song (from the Veggie Tales Madame Blueberry video) – “A grateful heart is a happy heart; that’s why we say thanks everyday.”

The Power of Gratitude – 21 Verses of Thanks to God – Debbie McDaniel

Avoid Raising an Entitled Child – 5 Strategies That Really Work – Amy McCready

5) Speak the truth. – Lying lips are an abomination to the Lord, but those who act faithfully are his delight. – Proverbs 12:22 The worst offense in our home was lying. Jesus spoke of Satan as being the father of lies (John 8:44). Telling the truth is something we model and something, I hope, our children value highly in their adult lives. No spin, no deception…straight-up truth. Truth in love (Ephesians 4:15).

6) Work with diligence and excellence. – Whatever you do, work heartily, as for the Lord and not for men.Colossians 3:23   In grasping this lesson, children learn perseverance, patience, and an understanding of the value of work. Our youngest struggled with academics and he would say, about homework, “I just want to get it done!” As he matured, he moved his lament to more of a charge of “get it done and done well”. Watching him grow in that continues to make us so proud of him.

12 Ways to Glorify God at Work – Jose Etter

7) Seek joy. – Be joyful in hope, patient in affliction, persistent in prayer. – (Romans 12:12) Grumbling, discontent, and whining are such a part of human nature. When we count our situation joy, whatever it is, everyone wins. Other verses here.

8) Seek peace. – “Blessed are the peacemakers, for they will be called children of God.” – Jesus (Matthew 5:9) Sometimes we crave peace, and we’ll do anything to get it. Our children don’t need to learn how to be peace-keepers but to be peace-makers. It’s not about giving way to the one causing trouble, for instance. It’s developing relational skills to bring peace to a situation, resolving the conflict. More verses here on peace.

9) Be forgiving. – Bear with each other and forgive any complaint you may have against one another. Forgive as the Lord forgave you.Colossians 3:13 Holding grudges and distancing ourselves from others in un-forgiveness is no way to live. Forgiving because we are forgiven carries with it a deep loving perspective. Helping our children understand how to forgive, especially little ones who have been gravely hurt by others, is huge. More on forgiveness.

10) See beauty; create beauty. – He has made everything beautiful in its time. Also, He has put eternity into man’s heart, yet so that he cannot find out what God has done from the beginning to the end. Ecclesiastes 3:11 My children tease me sometimes because they say I think everyone out there is handsome/pretty. God has given me eyes to see, maybe as He sees. He creates beauty and He means for us to see and appreciate it…and create beautiful things ourselves.Photo Credit: Public Domain Pictures

Our children are all musicians (one professionally) or writers . They create beauty as we all can…in some way or another.

Nathan Mills -Beyond The Guitar

Top 10 Bible Verses about Art with Commentary

Saying Beautifully as a Way of Seeing Beauty – John Piper

11) Be kind. – Be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you. – (Ephesians 4:32) Again, years ago, when our kids were very young, they participated in a Vacation Bible School and learned a little song on kindness. “K-I-N-D, Love Is Kind”. I couldn’t find it anywhere for today’s blog, but the message stuck in all our heads. One of the simplest ways to show love is to be kind – to be generous and caring in our consideration of others. The Scripture points often to kindness in loving each other.

Be Kind to One Another – John Piper

12) Serve others. – Do not neglect to do good and to share what you have, for such sacrifices are pleasing to God.Hebrews 13:16 This lesson of serving others is one I actually struggled to teach well. I fell into the excuse (like many in America do) that they had so much homework, so many assignments to complete, that they should just have fun when they had the time. Serving could have totally been a “fun” way of life. I hope our children do better with teaching serving than I did. More on serving here.Photo Credit: Niagara

In closing, I’ve left off many things. Critical thinking is one. Physical purity another. In fact, do you remember that little song, “Be Careful Little Eyes What You See.” Our kids knew that in English and Arabic.

Still probably the greatest lesson across the years of childhood (which goes along with the two greatest commandments Jesus taught) is the one Bob Pierce, founder of World Vision, taught us.

Let (your) heart be broken with the things that break the heart of God.

We want to teach our children to do right, for for the sake of others and for themselves, and to stand up for what is right.

Train up a child in the way he should go: and when he is old, he will not depart from it.Proverbs 22:6

Let Your Heart Be Broken – Jeremiah 8, 9 – Rick Ezell

Bible Verses on Injustice

Monday Morning Moment – Are You Listening? Or Are You Silencing Voices?

Photo Credit: Flickr

Let’s start on the grandest scale possible. Even the God of the universe invites us to speak to Him…and He listens and actually hears us.

Something to aim for with each other…on the smallest scale of our lives.

We love when little babies recognize our voices as attached to people they have grown to know and love in their short lives. Then they discover their own voices, and we celebrate that milestone. That magical power of making their observations and requests understood must be life-changing for them…and for us.

At some point, years down the road, we begin to tune out a little…and we model it for them, farther down the road.

This “tuning out” is why courses in active listening abound in universities, and not just in the communications department.

In our adult lives, of work and community, we are wise to take a measured look, from time to time, at how we listen and whether we silence the voices around us by our behavior.

Leadership coach Kate Nasser posted a bold article on the workplace scenario of silencing employees.

She doesn’t hold back on leaders’ responsibility in this, but I view this as applicable to any part of our community, whether it be marriage, family, friendship, or religious/political affiliation. A brief summary of Nasser’s 15-point checklist follows:

  1.  Look unapproachable.
  2.  Have a thin skin and make it about you.
  3.  Do not ask for input.
  4.  Bully and berate others or their ideas.
  5.  Speak only to those who make you comfortable.
  6.  Ignore ones who raise issues.
  7. Create a hierarchy of those you speak with and those you don’t.
  8.  Claim you want innovation but demand proof during the creative phase.
  9.  Take credit for others’ ideas.
  10.   Accuse and blame in public.
  11.   Nit-pick on details when ideas are first offered.
  12.   Change the subject without acknowledging what was said.
  13.   Pit one person against another.
  14.   Override every decision others make.
  15.   Lead chaotically with constant exaggerations and untruths.

Insidious Leadership: Are You Silencing Employees? – Kate Nasser

Whew! That was rough, huh? None of us are probably characterized by all those points. However, did any of them smart a little? We don’t want to be that kind of person…probably none of us…that kind of person who, by our behavior and attitude, silence another person’s voice. We all lose when that happens.

Dealing with our realities helps us to listen actively. Our realities may include over-work, weighty responsibility, and seemingly inadequate freedom or resources to make change. Don’t we want to be active listeners…to gain from those around us and empower them to be successful? We can become effective listeners again.

YouTube Video – The Power of Listening – William Ury – TEDxSanDiego

We may think we are good listeners. We make eye contact. We “give face” to those around us. However…hear this. Do others’ ideas make us tired? Do we have a strong grip on “the way it is” and have no intention on giving way…no matter how well we think we’re listening. Author and mediator William Ury (see TED Talk above) speaks of true communication through “a listening revolution”. First we listen to ourselves to discover our own desires, dreads, and dreams. Then we learn how to listen with understanding and with the determination of acting on what we hear. Actually, listening, with the goal of understanding, is the first action we take.

“Give them our full attention and listen to the human being behind the words, because one of the biggest gifts we can give anyone is the gift of being heard.”William Ury

Photo Credit: Flickr

I’ve had more experiences than usual with doctors over this past year. As we all know, they have the reputation for not being “good listeners”, for not “giving voice”. I can tell you the ones I hope not to see again or the ones who are visibly backing out the door before my questions have been answered. There are still others who “give face” – eye contact and a seemingly engaged look (from years of practice maybe) – who have clearly still moved on to the next patient, even while still standing by my bed.

Then…there is the one or two – those beloved physicians – who actually sit by us, in the exam or hospital room. They treat us as if we’re the only patient they have that day. We talk together, and I know that we are partners in keeping me healthy. Right? Partners – not the greater and the lesser actors in a scene, but partners.

Kudos to you out there – physicians, bosses, colleagues, spouses, parents, children – who don’t just have the look of listening or communicate some sort of nuanced “I hear you”. Kudos to you who really listen and engage with the other.

We are not all just a set of ideas or opinions. Real people bring a voice to the table. When we communicate that we are too busy or too important or too settled already on a decision to consider one more voice, we speak volumes about our own character…and eventually the product or service we have to offer.

[I’m preaching to myself here…reminded of the God of the universe who takes the time and action to assure us that we will be heard… when we speak to Him. Sometimes, I cry out to this small world of mine, demanding to be heard…when there is a place, a Person, who always welcomes me. Please forgive my waxing a bit philosophical or theological. For me, it’s a good place to start in 1) sorting out what exactly I want to voice, and 2) practicing listening to another with the same honor/respect I wish for myself.]

We are not just the ones who silence voices or the ones who feel we are not being heard. We can be both, and usually are.

Listening, determined to understand, brings us closer to both leading well and following better. Something to think about on this Monday morning.

Don’t miss the links below. Really excellent reads on how we silence one another’s voices and how to we turn it around.

Insidious Leadership: Are You Silencing Employees? – Kate Nasser

Can Your Employees Really Speak Freely? – James R. Detert & Ethan R. Burris – Harvard Business Review

6 Reasons Employees Must Speak Up to Thrive at Work – Glenn Llopis

7 Tips for Wooing Your Employees Into Loving Their Jobs, Again – Matt Straz

Monday Morning Moment – Ignoring in the Workplace and the Powerful Practice of Noticing – DebMillsWriter

Monday Morning Moment – the Power of Reflection and Journaling

Photo Credit: JimileeK, Flickr

My mom was an intuitively reflective person. All of life was full of meaning for her. People mattered – what they said, what they did…what they didn’t say or do. She noticed how things played out, and she made decisions based on outcomes. Her decision-making was tempered by her faith and her understanding of the constancy of God. She was intentional in all she did.[a magnet always on Mom’s refrigerator]

She wasn’t perfect, of course. Reflection can spiral down to worry or fretting, and Mom struggled with that. Reflection can also err in over-thinking or over-analyzing. Mom could fall into “meddling”, giving instructions, or offering advice not asked for, but this was a most rare occasion. Even when she did it, I knew and appreciated her heart. She was right on the mark much of the time.

My whole life I have strived to learn from her and to be like her.

Reflection as a life habit is difficult for me. I like to fill time…even if it’s only with purposeless activity. Screens are my nemesis, be they computer, phone, or TV. Also over-committing or over-scheduling also hamper reflection. There seems a perverse and mythical work ethic that requires our days be full of meetings. If we don’t have our weekends similarly filled, we vigorously look for ways to fill them.

To our peril.

Reflection is to look back – over our day, or an event, or a conversation – and to pause and think deeply about it. What did we learn? How do we adapt our thinking and actions related to what we experienced? How do we go forward?

Photo Credit: Loppear, Flickr

We can have reflective practices in our work and personal lives, even built into our days. These include alone thinking time, “sharing thoughts” conversations, and journaling/writing. My husband comes home from work and, in good weather, changes clothes and heads to work in his garden. After awhile, he settles into a lawn chair and just sits, watching and thinking. At some point in those moments, reflection blossoms.

[I benefit because he shares those reflections with me…and others later sometimes.]

Benjamin P. Hardy, my favorite writer on productivity right now,  doesn’t talk about reflection so much, but he preaches it without saying the word. He recommends the deep work that happens outside of work. He also strongly promotes journaling as a “keystone habit”. In his article Why Keeping a Daily Journal Could Change Your Life, he is so thorough in his support of journaling that I can’t imagine anyone NOT journaling after hearing him list out the many life benefits.

I have journaled all my life, but it hasn’t always been as focused as it could be. My journals have sometimes just been reporting tools, emotion-processing devices, rant writing, and the like.

However, like my Mom, I discovered that writing is a way to bring reason to my irrationality and resolution to conflict. After writing awhile, I can come back to life, refreshed and better equipped to do what’s next…whatever that might be.

Forbes writer and executive coach, Henna Inam (author of Wired for Authenticity) counsels leaders to keep a journal.

The exercise of leadership is not unlike a sport you play. When you review your actions in the field you learn what worked, what didn’t, and adjust along the way. Leadership guru Peter Drucker said: “ Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. ”

Photo Credit: Slideshare

Inam provides a kickstart to journaling with these questions and writing prompts:

  • What’s present for me now?
  • What’s going well? What’s creating that?
  • What’s challenging? What’s creating that?
  • What needs my attention?
  • What’s meaningful? What am I grateful for?
  • What strengths do I notice in myself?
  • What strengths and contributions do I notice in others?
  • What am I learning?
  • What is an action I’m committing to?

Inam’s questions are helpful. They can bring focus to our ramblings. You might choose a different approach to how you use journaling in your reflections. Please share in Comments. Also, journaling may not be your preferred vehicle for reflection. I love, for instance, when workplace leaders encourage reflection over the course of a work day. Isn’t it lovely when a training or conference has reflection time built into the program…so it’s not just an “information dump” with no time to process. If you have experiences, either negative or positive, about your own use of reflection in the workplace, please share with us. We’re not just talking about productivity here, but personal growth and community building.

Talk a few minutes and reflect on the possibilities.

To Be an Effective Leader Keep a Leadership Journal – Henna Inam

Why Keeping a Daily Journal Could Change Your Life – Benjamin P. Hardy

Reflecting On Work Improves Job Performance – Carmen Nobel

YouTube Video – The Power of Reflection at Work – HEC Paris Professor Giada Di Stefano

Learning and Leading with Habits of Mind – Learning Through Reflection – Arthur L. Costa and Bena Kallick

Teaching/Learning Critical Thinking Using Reflective Journaling – Dr. Mara Kaufmann – Slideshare

Monday Morning Moment – Workplace Wisdom – From the Shallows Back Out Into the Rapids – 5 Resources

Photo Credit: Wikimedia Commons

The river of work is often a fast current – the movers and shakers are in the rushing waters. If you find yourself in the shallows how did that happen? Illness (yours or someone in your family), underemployment, qualifications issue, somehow just not the “flavor of the month”? Any or all of these situations could have prompted a detour out of the faster waters of your work.

Some of us thrive in the shallows. I want to learn how, now that I’m semi-retired. Still, the rapids call me  back…for many reasons.

If you, like me, are in the shallows and you are bewildered rather than refreshed by them, think why that might be.

The rushing waters are where the action is. They’re here and gone, but they carry along whatever is happening in the river.

Occasionally something interesting and important will pop out for you from the current – and you tackle it with excitement – and when you finish it, then it’s gone. Taken back up by the river as if it never visited the shallows, as if you never touched it.

The shallows are a lovely place to visit…especially when you’re exhausted from the rapids. Especially when you need a new vantage point…a new view of your work. The shallows provide that. Being long in the shallows is a strange experience…if you’re used to the rapids.

How does one push back out into the current?

OK…enough metaphor. Here are 5 super useful resources to help us push back into the running river of work…if that’s where we want to be. Choose which fits the most right now, and dig into the article:

1) Achieving Stadium Status – Why not have a colossal goal, right? Leadership consultant Skip Prichard posted a piece recently on How to Achieve Stadium Status. Photo Credit: Wikimedia Commons

He gives a hardy review of John Brubaker‘s book Stadium Status: Taking Your Business to the Big Time. From the book, Prichard covers such topics as how to use affirmations, dealing with critics, rising above the noise, leaving our comfort zones, avoiding comparing, and not repeating others’ mistakes. Until you can read the book, catch Prichard’s article to get started toward the main stage.

Stadium Status: Taking Your Business to the Big Time – John Brubaker

2) Bouncing Forward After a Big Fail – One of my favorite writers on leadership and the workplace is  Adam Grant . He takes a very different view of failure at work in his article When You Get Fired Or Fail Big, This Is How You Bounce Forward. Photo Credit: Pexels

Quoting Grant here:

“Most of the time, when someone fails, it’s not because there’s a bad apple spoiling the barrel. It’s because the barrel is a bad relationship.

In other words: It’s not me. It’s not you. It’s us.

That doesn’t mean shirking responsibility or failing to hold others accountable. It means realizing that in many of our struggles, the biggest problem lies not in individuals but in relationships.

It helps to remember that in most failures, relationships are a major factor. We just have to make sure we don’t pull the wool over our own eyes.” – Adam Grant

Option B: Facing Adversity, Building Resilience, and Finding Joy – Sheryl Sandberg & Adam Grant

3) Addressing Team Alignment – Leadership trainer Jesse Lyn Stoner looked at how team alignment influences team performance. In her piece, Team Alignment is for the Birds, she had this to say:

 

Team alignment is often “leader dependent. Followers depend on the leader to make decisions on direction and tell them what to do.

Team members [in this scenario]. . .

. . . should not act independently.

. . . have little need to communicate with each other.

. . . are following the leader, with no idea where they are going.

We need teams composed of individuals who are able to make quick decisions on how to respond to what comes their way, who are able to use their good judgment to solve problems, who coordinate their efforts with each other, and who come up with fresh new ideas.

A compelling vision (that includes common purpose and shared values) is a more powerful way of unifying your team than trying to align them through structure, policies and procedures.

When a team is organized around a unifying vision, the vision becomes the glue that holds your team together.” – Jesse Lyn Stoner

6 Benchmarks of High Performance Teams – Jesse Lyn Stoner

4) Excellence in Execution – Strategy thinker Robin Speculand writes on what it takes to effectively implement change. In his blog (guest post on Skip Prichard’s website), Speculand talks about the role of the leader in driving strategy forward. To effectively execute change, leaders must demonstrate their own commitment to the strategy. How visible they are to the rest of the company’s employees attests to how valuable the execution of that change is to them personally. Speculand talks about how to carve out time and energy from a busy schedule in order to be fully available to those most impacted by the strategy change. Photo Credit: All Hands

Intriguing ideas, especially for any of you in the shallows. To be a person who executes well is a valuable employee. Don’t lose sight of that.

A Leader’s Role in Achieving Excellence in Execution – Robin Speculand

Excellence in Execution: How to Implement Your Strategy – Robin Speculand

Robin Speculand Presentations – Slideshares

5) Becoming More Likable – Work is not a popularity contest. However, likable people are just a whole lot more fun to work with than folks who insist on being controlling or contrarian. Marcel Schwantes lays out 6 qualities of folks we would all like on our teams…

  • Be curious and ask interesting questions.
  • Describe other people in the positive.
  • Make an immediate good first impression with your face.
  • Listen. Really listen.
  • Choose every opportunity to experience joy.
  • Don’t pass judgment.Photo Credit: Flickr

6 Qualities of Extremely Likable People, According to Science – Marcel Schwantes

Bonus: a Critical People Skill with Kate Nasser

A Critical People Skills Moment to Handle With Ease – Kate Nasser

When others ask you to change a behavior that rubs them the wrong way, what is your response? They will remember how you reply to this critical people skills moment.

Do you …

  1. Give a list of reasons why you do it?
  2. Ask them to explain why it bothers them?
  3. Suggest that they are being demanding, irrational, unprofessional, or childish for asking?
  4. Take offense and avoid these people whenever possible?
  5. Stop doing it?

Check out Kate Nasser‘s lightning fast read on looking seriously at the 5th response above. We want our preferences…we want things done our way. We want “me” to win, not “we” to win. Something to think about.

Let’s push out into the fast water of our workplace…we’ve had enough time in the shallows.

Monday Morning Moment – Community in the Workplace – We Need It

Photo Credit: Pixabay

Working on teams made for some of the highest performance years of my career. I used to think it was a weakness of mine that I didn’t thrive professionally if I wasn’t on a team. Looking back at seasons of life where my work required solitary focus as well as the times when collaborative effort was the expectation, the difference in quality of life and product was astounding.

We need each other. Author C. S. Lewis even observed that we are all “one vast need”. This thinking goes counter to our culture’s bias toward self-sufficiency and independence. In the workplace, our brilliance does not have to be defined as always being the lone ranger or the self-starter. How we work with others, and what we draw out of each other, in terms of value, creativity, and resource could be the difference in both performance and morale.

“When we live our lives in isolation, what we have is unavailable and what we lack is unprocurable,” wrote Basil (an early Church father). When we live our lives independently, other people are poorer because they cannot benefit from our gifts: “what we have is unavailable.” Also, when we isolate ourselves, we are poorer because the benefits of others’ gifts are lost to us, so what we lack, we cannot get. There are good things in others that are “unprocurable” unless we interact with them…You are “one vast need” and must avoid the extremes of saying, “I am not needed,” or, “I don’t need you.”Art Lindsley

Community – and Why We Need It – Art Lindsley, C. S. Lewis Institute

Early in my career, people invested in my professional development and in me as a person. I had rich opportunities to work alongside both leaders and practitioners who shaped what I had to offer in the workplace. You have read about some of the teams I’ve had the privilege to be a part (here and here)… The work of those teams continues to thrive.Photo Credit: Wikimedia Commons

What we do together far surpasses what we can do individually.

Individualism is a fine idea. It provides incentive, promotes leadership, and encourages development—but not on its own. We are social animals who cannot function effectively without a social system that is larger than ourselves. This is what is meant by “community”—the social glue that binds us together for the greater good. Community means caring about our work, our colleagues, and our place in the world, geographic and otherwise, and in turn being inspired by this caring. Tellingly, some of the companies we admire most—Toyota, Semco (Brazil), Mondragon (a Basque federation of cooperatives), Pixar, and so on—typically have this strong sense of community…Somehow, in our hectic, individualist world, the sense of community has been lost in too many companies and other organizations. – Henry Mintzberg

I agree with these authors and many others on the importance of community in the workplace. Right now my work is done in a very solitary environment. Thankfully, I have friends and colleagues who fill some of the void where I miss team. In times when our workplace lacks community, we shouldn’t wait on outside forces to alter our situation. We must take steps to create community. Brook Manville has written an excellent step-by-step process to embolden us in this effort. Missing community at work is just wrong, especially because we can do something about it.

Can major transformation really begin…almost spontaneously, with small acts by people who are not part of the senior leadership?…In his recent book Community: The Structure of Belonging, Peter Block, an authority on workplace learning and performance, wrote, “Most sustainable improvements in community occur when citizens discover their own power to act…when citizens stop waiting for professionals or elected leadership to do something, and decide they can reclaim what they have delegated to others.”Henry Mintzberg

Rebuilding Companies as Communities – Henry Mintzberg, Harvard Business Review

Can we have community on every work team? Maybe not. Can we have community at work? Absolutely. Whether it is a core value of a company or not, we can create and cultivate community whatever our role is and wherever we find ourselves in the workplace.

Let’s get after it!Photo Credit: Vimeo, Belbin

Wisdom for the Teaming Masses – Brook Manville, Forbes

Saturday Short – a Space and a Place on the Team – Deb Mills

Belbin Improving Teams 2017 – Vimeo

Monday Morning Moment – Taking the Social Capital Challenge – 5 Steps Forward

Photo Credit: Pixabay

You know that experience of events converging and what was foggy before becomes crystal clear? I just had that kind of week. A series of non-random things happened that caused a chain reaction of a magnitude that launched me out of my  creative doldrums.

Here’s what happened.

Backtracking a bit, I’ve been thinking solidly for several weeks on social capital – what kind of resource that is and what it takes to have it (or restore it).

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. Simple English Wikipedia

I wrote about social capital twice – here and here. After posting that last blog, the following events had huge impact on how I’ve been doing life.

  1. The right book landed in my hands. Literally.

It was Jeff Goins‘ latest book that was just released. His 5th book and already a best-seller, Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age came in the mail.

I tore into it and was so encouraged and empowered by his stories and counsel for artists, like him. No, not like him in the best-selling author part…but like him in the before “possibility-season” of his life.

In Real Artists Don’t Starve, Goins gives 12 principles of how to actually be effective and successful as a creator (whether it’s music, writing, painting, or any other creative work). Reading his principles and the stories of artists and crafters through history give not only hope but tools through which we can make a living with our craft.Photo Credit: Jeff Goins

Book Marketing 101: What Works and What Doesn’t (Lessons From My Latest Launch) – Jeff Goins

2) Significant conversations followed. After posting my last blog, a writer acquaintance suggested we get together. Ann Lovell is a seasoned writer and currently employed as a Communications Director. Not only that, she continues busy with her own writing and is editing the manuscript of another incredible author. We talked about writing, and she offered her help. That was huge for me and right out of Jeff Goins’ book. Then another author friend Kevin Prewett with whom I share workspace some weeks also gifted me with good and thought-provoking questions about my writing. So helpful. Finally, through one more conversation, I realized how my own focus had been more on guiding and encouraging younger  writers and artists around me without noticing my own craft had gone untended. That conversation, with our guitarist son Nathan Mills,   was much illuminating. This time I benefited from a younger artist.

Significant conversations all.

3) A “Come to Jesus Moment” happened with my best friend. The one person in my life who has read all the blogs and has celebrated every high and encouraged me through every low is that husband and friend of mine, Dave. I am sometimes guilty of giving counsel too quickly (ok, advice…really. Unasked for advice. Dang it!). It’s much easier to look in others’ lives and suggest a small tweak than to face full on what totally needs rerouting in our own lives. In the last couple of years, taking early retirement and being too much on the outside looking in, I have time to come up with a prescription for anyone else’s problem. [Yes…guilty.] Not that I’m wrong, necessarily, but the situation is not mine. Most probably, Dave, or Nathan, or whomever it might be knows far more about where he/she is on that trajectory toward next steps than I could possibly conjecture. So here’s the “Come to Jesus Moment”. Over the weekend, Dave and I were talking about this season of life. We resonated together about lost social capital…those strong influencer groups with whom we once were a part and now not so much. In that brief conversation, when I would usually cheer on Dave to rally, the proverbial light bulb went off. Not just for him but for me as well. It is still possible to reclaim ground lost. Now was the time to act.

4) I applied for a job. I’d been toying with this for awhile. Until my dad died, I was making so many trips to help care for him, it seemed impossible for me to work anywhere. I would toss around options with family and friends (teaching ESL, hospice, school nursing), but nothing seemed to fit. Then for several months, I would hear of friends being hired into the coolest jobs and struggled to have unreserved joy for them. It was time for me to either continue with contentment in my current state of not working or take aim in one direction or another and do something. One job caught my eye. One job. I did the hours of updating my resume, pulling together samples of my writing, and crafting a cover letter. If I don’t get that job, I’ll apply for another.

5) I took the Social Capital Challenge.  A couple of months ago, I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. He invites his readers/listeners to something called a social capital challenge. I signed on…weeks ago for a month-long challenge…and then did nothing.

Photo Credit: Screen Shot – Art of Charm

Until today…

Today I created a written goal and posted it somewhere public.

I joined the Facebook page for The Art of Charm Challenge just now, and here was my first posting.

“Hello, everyone. I signed up for the challenge weeks ago. Even though its email reminders, baby to bigger steps, have been feeding my inbox, I wouldn’t even open them. Until today. Today I am ready. My goal is to have a manuscript with the art work publish-ready by the end of the year. My co-author and I had our first sit-down today, to share story idea and flesh it out some and to do the beginning photographer for the illustrator. Whew! There it is.”

Photo Credit: Pixabay, Jess_the_VA

I’m taking a deep breath…and we’ll see where this all lands. Whatever lies ahead, I’m so grateful for good counsel, courageous and creative friends and family, and clarity. It’s a very good Monday.

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Monday Morning Moment – When Connections Are Lost – a Rant, a Resolve, and a Request – Deb Mills Writer

6 Things You Need to recover From Every Day – Benjamin P. Hardy

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age – Jeff Goins

6 Things You Need to Recover From Every Day – Benjamin P. Hardy

28 Lessons From Great Writers, Artists, and Creators on Mastering Your Craft – Ryan Holiday

The Whuffie Factor – Tara Hunt

Monday Morning Moment – Grit – the Role of Personal Resolve and a Team Alongside

[Adapted from the Archives]

Diligence is a word that defined my many years in learning Arabic while we lived overseas. Keeping at it, even when I wanted to quit, helped immensely. The joy of living life in a second language is worth all the work. Diligence is a great assist to staying on course, but it is not “grit”.

Once on a beach weekend, I saw grit at work in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. Walking on the boardwalk early in the morning, my husband and I encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Wikipedia.org defines grit as a character trait  of applying passion and perseverance over time toward a goal, end state or objective. Grit goes beyond ability and can withstand failure, keeping the end goal in sight, and pushing through to it.Blog - Grit - Definition 2

Bill Hybels, at the Global Leadership Summit 2015*, talked about grit as “one of the greatest indicators of success”. Gritty people, he said, are the ones who “play hurt” and rarely ever give up. “They expect progress to be difficult, but believe with their whole being that they can be successful if they don’t quit.” It’s “The Little Engine That Could”. Abraham Lincoln. Nelson Mandela. Gandhi. Martin Luther King. Hybels also encouraged the audience that grit can be developed. From childhood through adulthood.

Jon Acuff (author of Do Over) defines grit as “stubbornness in the face of fear“.  In his book, he gives a short list of what’s needed in making gritty decisions (in the “hustle” of work):

  • Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
  • Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
  • Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
  • Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
  • Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

As we saw those two older heavyset men running just behind their younger airmen colleagues, we saw men with a goal in mind. There was also something more – the cadence to the group’s run that seemed to work to keep them all together. Whether at work or in family relationships, we want to do all we can to help those gritty ones be successful. Their resolve may get them to the goal anyway, but we all benefit when we are able to “stay on course” together.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Please share in the Comments below so that we can all learn.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

Monday Morning Moment – When Connections Are Lost – a Rant, a Resolve, and a Request

Photo Credit: Pixabay

Here written is a cautionary tale…one with a happy ending to follow.

Across my professional and personal life, I’ve experienced a great wealth of teams, affinity groups, communities and networks. Real flesh-and-blood people gathered passionately around products or services. People who trusted and enjoyed each other, who used their influence to do good. People who expanded both their influence and ability to do good by holding doors open to others with like vision.

…and I got to be a part of all that. It was an incredible life…and I want it back.

This is not to say that my life is lacking. That’s the rub. Life is amazingly good right where I am…wait for it…but, (such a small word that screams discontent, right?). There is something that has faded, and it can for you as well, if you’re not aware and nurturing it. Don’t let it happen because it’s too valuable.

What I have discovered over the last year is that the wide-reaching, lively connections in my work and personal life have been lost…or, for sure, diminished. This is what I’m determined to correct.

You know that odd experience when you lose a phone conversation (either because of passing through a cell service dead zone or you hit the disconnect button). You or the other person continues talking for a bit not realizing the other person is not listening…has left the conversation (intentionally or not intentionally)…and once re-connected, if you’re able, you have to awkwardly figure out where you left off.

Lost connections are jarring because they interrupt a process of communicating, collaborating or cooperating together on something of value.

Human capital is when you are connected to different individuals who have the capacity and desire to do good together (in creating or innovating – a product or service). Social capital – that of teams, agencies, or other communities working together – is an even larger, richer commodity than individual human capital.

I wrote about social capital previously here.

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. The more money a person or a society has, the easier it is to do things and the better off people are.Simple English Wikipedia

Photo Credit: IResearchNet

Through a variety of circumstances in recent years, I have lost some social capital. Reflecting on this real situation has been very helpful and motivating for me personally.

Jon Acuff, in his book Do Over, talks about the importance of not burning bridges when we leave a job or affiliation. I’m a bridge-builder not burner, but bridges can break down, through neglect or vision change and resource realignment.

At times, the sheer force of too much change can cause connections to be lost. Repeated change can lead to chronic states of transition, and we, in those situations, can find ourselves floundering, not sure really what or whom we call team or community.

There’s the regret and the resolve.

After years of living in many countries and working in various roles, we seem settled here in Virginia, at least for now. Still, in the past few years, we have experienced many changes here in work and community affiliations. Change can be so exhausting. It can either galvanize relationships or cause trust to sag a bit…and tempt us to circle the wagons.

I’m resolved to find my way out of this…even at my “old age” and in my semi-retired status…In other words, I have the opportunity AND the resolve.

Just now I’m reading a somewhat dated but still fascinating book on social capital. Written by Tara Hunt it has a curious title: The Whuffie Factor: Using the Power of Social Networks to Build Your Business.

Photo Credit: Amazon

Hunt took that title from a commodity in Cory Doctorow‘s sci-fi novel Down and Out in the Magic Kingdom. In Doctorow’s futuristic setting, “whuffie” was the currency and it was gained by being “nice, networked, and/or notable”. A little simplistic, but I do appreciate Hunt’s 5 principles of building social capital (this in the work world, but it can be applied in other situations as well):

  1. Stop talking and start listening.
  2. Become part of the community you serve and figure out who it is you are serving. [It isn’t everyone.]
  3. Be notable and create amazing experiences/remarkable products for your customers.
  4. Embrace the chaos. Don’t overplan. Learn to be agile. Recognize everyday magic.
  5. Find your higher purpose. Social capital only gains in value as you give it away. Figure out how you are going to give back to the community and do it…often.         – Tara HuntPhoto Credit: Pixabay

7 Ways to Increase Your Whuffie Factor – Tara Hunt – Fast Company

As I keep reflecting on re-building connections,  social capital is now a goal. It may look very different these days than before, but what’s most important is getting back in the game.

Jordan Harbinger, blogger and podcaster for a website called The Art of Charm, has issued a challenge that intrigues me. This social capital challenge is what I need right now. Photo Credit: Screen Shot – Art of Charm

The challenge itself is designed to take a month, and I’ve been sitting on it a month already. Reading books and articles on the topic and avoiding the first challenge – settling on a written goal of improving my social capital (and sharing it publicly).

Next time I write about social capital, it will be with the challenge ON! Here’s my request: it would be so helpful for me (and others) if you shared your experiences or thoughts in this area (via Comments below or in a private email). Don’t let the phrase social capital put you off. Remember it just means working/networking with groups toward something that benefits others. I’ve known the great value of that and want to figure out how to invest like that again.

Let’s shake up the world…for good…together. Game on!

Monday Morning Moment – Social Capital – An Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Deep Connections Like These Will Make You Very Influential – Ron Carucci

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter