We burn entirely too much energy and each other’s time commiserating over bad bosses. We are all best served by remembering the great ones and what it is about them that makes us better for knowing them. When we take the time to puzzle out what makes for a great boss, we have the path marked for becoming that sort of boss…or leader…ourselves.
Last week, I discovered a piece on great bosses by seminary dean and leadership writer Chuck Lawless. In a bit, you will read his 10 characteristics he puts forward as common in his personal experience of top ten leaders.
First though, after i took some time myself, thinking back on what was it about the great bosses I had that distinguished them above all others.
Here are my 10 Characteristics of Great Bosses, in no particular order:
They were trustworthy. We knew they had our back…always.
They had consummate integrity. They were consistent in attitude and action no matter the audience. Even under intense pressure, whatever it cost them, they stood their ground for what mattered.
They showed faith in me and each of us on the team. Not just to get the job done but to do it as only I/we could.
They (those male leaders) didn’t treat us women differently. In fact, if they ever did seem to treat us differently, the great ones modeled a valuing of what the women brought to the conversation. Great leaders never diminished us, either overtly or covertly.
They showed genuine care, even fondness, for us. They didn’t just spend their best time and energy on work meetings outside our team. They actually carved time out with us as a team for seemingly the sheer joy of it.
They gave us a voice in the decision-making…especially as it related to our particular work and how we thought it should be done.
They knew us well enough to call us on our own character stuff. It was never just about the work, the project, the product or service. It was about our own growth.
They kept a sense of humor and regularly brought perspective. This wasn’t just about lightening the mood; this was about returning our thinking to the bigger picture, the greater good.
They provided opportunities for each of us to keep growing and developing professionally.
They pushed us in meaningful ways toward a shared vision…to keep our focus and stay on track.
That’s my 10 in looking back to the many great bosses…invaluable leaders…I’ve had in my career.
Dr. Lawless’ 10 Common Characteristics are these (go to his article for helpful commentary on each).
They know Christ. – (his article was to a Christian audience. Still, many consider Jesus of Nazareth the greatest leader who ever lived.*)
They continually dream about what’s next.
They trust the team they’ve enlisted.
They take care of their team.
They read present-tense reality well.
They get a lot done while still taking time off.
There is no pretense in them.
They know the organization is bigger than they are.
Whatever experience we have had with great bosses or those not so much, we can learn from them. I was glad to have Dr. Lawless’ prod to look back on the leadership in my own life. It was remarkable how both great bosses and bad ones hang in our memories. One day I might write about the bad ones – and I have stories… Today, I just want to think about them with compassion, figuring they didn’t get to that place without being negatively influenced somewhere along the way.
As for those great bosses…the ones who lead brilliantly, with genuine care and provision for those who work under them…here’s to you. May we learn from you, follow hard after you, and not be shy to show our own appreciation and consideration for you as well.
In closing, I would love to hear about some of your great bosses… those leaders in your lives that stand out in your memory (or present experience). Please comment below. Feel free to tell stories or give tributes. We can celebrate together!
Whoever is faithful in very little is also faithful in much, and whoever is unrighteous in very little is also unrighteous in much.– Luke 16:10
“His master said to him, ‘Well done, good and faithful servant! You were faithful over a few things; I will put you in charge of many things. Share your master’s joy.’– Matthew 25:21
Whatever you do, work heartily, as for the Lord and not for men. – Colossians 3:23
For those who have served well as deacons acquire for themselves a high standing and great confidence in the faith that is in Christ Jesus. – 1 Timothy 3:13
Here we go again! Round Two on life in the small.
The Lord has really been speaking to my heart of late in being faithful in the small things. Just a week ago, I posted on this very thing – Days Packed With Ordinary. Today we will go deeper still in this being faithful with the little.
Our hearts can get so entangled with ambition and greed. We as Christ-followers are meant to be dead to all that, but it creeps in if we are not vigilant to keep our eyes on Him. Even in our faithfulness in doing the small things, we must be wary of that tiny thought taking root in our hearts…that thought of doing to please – either God but too often people. One would think that good works done to please God is a good thing…make sense, right? Yet, it takes on a whole other color when we act in hopes of pleasing God more – maybe even to get more from Him. Maybe to please him more than one of our brothers or sisters. Oh this journey!!
Our focus is off here if this is our struggle. It’s “not about us”. When we are faithful in the big and small, it’s not always because we do what we do well. No, it doesn’t always work out that way. The key is that we do, in the small and big, what we do because of Him. Our love for God trumps every other motivation.
As I’ve thought of this taking joy in the small, many different people have come to mind. Here are just a few of them:
A member of our church is one of the hardest workers I know. She is there most days taking care of one odd job or another. She does work that most of us wouldn’t volunteer to do but rather be willing to pay a professional to do it. One day, when I commended her on all she does, she told me a story of another woman in a far country who served in her own church in various small ways as her tithe because she had little else to give. This woman at our church works without pay, for God and for us.
A single friend of mine works a regular work-week and then gives of herself to the community through various agencies. She’s an introvert and needs decompression time, but she stretches herself in this way. I learn so much from her.
Another guy at our church isn’t even a member but he often stands at the door greeting and welcoming folks as if into his own home. We feel like rock stars around him.
The stay-at-home moms in my life extend themselves both in the home and out in ways that encourage me and cause me to marvel.
That unseen coworker who makes the coffee and washes the cups at the end of the day. We are always impressed when our boss makes and serves us coffee. How about this guy or gal? This small kindness and others like it show a side of people that may not get noticed by the highers up…but God sees.
Lastly there’s a family pastor in our lives. He lives states away and has served in a small church for nearly 20 years. With what all his many responsibilities must be, he never forgot our dad. Regularly visiting him and other old ones in their homes or nursing homes.
After my blog of last week was published, a dear friend wrote some very kind words on my Facebook page and pointed me to singer/songwriter Josh Wilson‘s song “Dream Small“. It is so fitting for today’s conversation.
Worship with me…this God who fits us for every good work, big and small, but most importantly, calls us to Himself.
It’s a momma singing songs about the Lord
It’s a daddy spending family time that the world said he cannot afford
These simple moments change the world
It’s a pastor at a tiny little Church
Forty years of loving for the broken and the hurt
These simple moments change the world
Don’t bother like you’ve gotta do it all
Just let Jesus use you where you are
One day at a time
Live well Loving God and others as yourself Find little ways where only you can help With His great love A tiny rock can make a giant fall Dream small
It’s visiting the widow down the street
Or dancing on a Friday with your friend with special needs
These simple moments change the world
Of course, there’s nothing wrong with bigger dreams
Just don’t miss the minutes on your way, your bigger things
‘Cause these simple moments change the world
But dream small
Don’t bother like you’ve gotta do it all
Just let Jesus use you where you are
One day at a time
Loving God and others as yourself
Find little ways where only you can help
With His great love
A tiny rock can make a giant fall
So dream small
Keep loving, keep serving
Keep listening, keep learning
Keep praying, keep hoping
Keep seeking, keep searching
Out of these small things and watch them grow bigger The God who does all things makes oceans From rivers
But dream small
Don’t bother like you’ve gotta do it all
Just let Jesus use you where you are
One day at a time
Loving God and others as yourself Find little ways where only you can help With His great love A tiny rock can make a giant fall Yeah, five loaves and two fishes could feed them all
So dream small
Dream small *
I discovered Rachel Botsman just a few weeks ago and, of course, wrote a bit about her work.
The concept of “shared economy” and “idling capacities” isn’t new. However, when I heard her use those terms in a TED Talk, my heart about leapt out of my chest. This resonates so with my idea of work and workplace, in terms of valuing people and resources as well as maximizing outcomes.
Rachel Botsman defines these terms as:
Sharing economy – “an economic system that unlocks the value of underused assets through platforms that match ‘needs’ with ‘haves’ in ways that create greater efficiency and access”. – Rachel Botsman
Idling capacity – “untapped social economic and environmental value of underused assets – tend[ing] to fall into three categories: physical stuff, labor assets (time, skills, human potential), and capital assets (crowd-funding, crowd equity, peer-to-peer lending platforms)” – Rachel Botsman
She talks about this broken system of supply-and-demand. “How can we extract more value from existing assets?”
These ideas are captured in a short video of her speaking here.
I see idling capacities and underused assets in all areas of my life… maybe it’s because I struggle with my own idling or being “idled”. That is not for this conversation. What matters more is how to get folks “in the game”, so to speak, who have so much to bring to the table. Yet, for whatever reasons, are idling. At their work station. In meetings without voice. Working at an idling pace when they have capacity for so much more.
Are you aware of such a situation? Share it in Comments below.
A sharing economy breaks down organizational silos, even departmental and team silos, and creates an environment where assets (people, products, places) are maximized. It can be a messy fuzzy-boundaried process. If organizational leaders are willing to give some latitude to the process and the people “idling”, a much healthier and more efficient workplace could be birthed.
Botsman introduces how technology has spurred the evolution of the sharing economy.
In considering how to have a more expansive mindset related to applying available resources to a problem, we have to be willing to do some difficult things. There are those who will have to give up some control. In a sharing economy, there’s no such only one “smartest person in the room”. Trusting other people on our teams with chunks of decision-making along with the work both conserves and optimizes.
We have to be willing to think outside that proverbial box and ask questions like “what more can we do with….” or “who else can we include….” or “what is it we don’t want to leave out”.
I love those kinds of questions!
Maddening for some, I know. I get it…
For today, I just wanted to introduce this subject…still very much a preschooler in this arena. However, I see it as so influential positively in today’s workplace. So fundamental, too.
Build in idling for reflection, rest, and recalibration…but don’t leave assets in that state for very long. It devalues people and delays product development.
Even when we have the technology to streamline processes and move projects to completion, we have to understand how technology affects trust. Botsman has a quick summation here:
Graduation. Moving from student to employee. It’s an exciting time, riveted with possibility and weighty decision-making.
[Yep…our kids, one by one entering their next season of life.]
As parents, we hope, first off, that our children secure jobs in their field, in this competitive and changing workforce. Given that, it would be lovely for them to be in a company or organization where they can thrive and grow.
Work-life writer Simon Sinek and organizational psychologist Adam Grant have addressed this issue – this issue of looking for employers who genuinely care about their employees and invest in them. Photo Credit: Aspen Ideas Festival
It’s definitely something to consider as our graduates are applying for jobs. This pursuit of an employee-friendly employer should continue throughout our professional lives. At the end of our careers, who we are as people and what we were able to accomplish in work will be strongly impacted by our employers. Think about it.
In their talk, Wang writes, these two workplace thought leaders talked about the out-dated leadership value of customer always trumping employee. If in bottom line thinking, employees are under-valued and under-utilized, eventually the product, service, and customer will also suffer. To me, that is just common sense…and, to hear Sinek and Grant, that workplace scenario is changing.
For the new graduate (and any one of us looking for that future employer), two ideas are offered as telling of company values and leadership philosophy:
Ask the interviewer if they LOVE their company. Not like but love. See what their response reveals.
Ask the interviewer to tell a story about something “that would only happen at that company”.
How would you adapt these two ideas?
Even before the job interview, we can learn clues on the culture through the messaging on the company’s website and social media. What matters to those in charge? What is clear or not so much about employee engagement?
Friday! Yep…here it is again…on a Saturday. This week’s days have flown. The month of April has already been half-spent. Typical of Virginia Spring weather, we have enjoyed cold windy days and perfect sunny days. Dave has transferred our young vegetable plants into the raised beds outside, and the yellow pollen of the leafing oak trees is beginning to blanket our cars. It is as much a part of the rhythm of life as the five favorites you’ll find here.
1) TV Sitcoms – We all have our favorites. Just to hear the theme music from one of them can stir a flurry of happy TV-driven memories with quotable lines to match. Nathan Mills, of Beyond the Guitar, has posted his arrangement of some of our favorites.
2) Communications – When we added the “s” to communication, we ramped it up to a science. Communication itself is as old as humanity. We remain ever challenged in it but supremely motivated to get it right. In my career, communications have been a big chunk of my role – either through customer care, customer support, employee engagement, or community development. How about you? Even the most introverted of us, even those in product development or manufacturing working in your own singular workspace…our lives are peopled. We want to make our best efforts in clear and caring communication. You know the experience of finding out just how little a colleague cares by the lack of such communication. Toward the goal of clear and caring communication, I love finding little gems of succinct information. Here’s this one:
Without your having to click on the link, (which you should; it’s a quick read and excellent resource) here is Levin’s one question:
“How do you prefer to receive information?”
By simply asking someone how they prefer to receive their information, and by telling them how you need to receive information, you’ve paved the way for abundantly clear communications and aligned expectations. – Marissa Levin
For a few fascinating years, I worked in the role of communications strategist for a new venture. It was an extraordinary experience to learn how to enhance communications between designers and then our communications with the parent company and our clients. Maybe we can’t always customize our communications…but if we don’t at least establish some variation in our communication streams, we will miss people – their input, their understanding, and their engagement.
Worth the work…people are too valuable to lose, especially if it’s because we use our own preferred communication processes… ignoring the preferences of others in the process.
3) A Love Story – First Lady Barbara Bush died this week. That’s actually too passive a description. Really, she closed the book, finished her race, and loved her God and family until the end. She was ready to go.
More than anything else, she loved her husband and she loved her family.Photo Credit: Facebook
Her graciousness, wit, and command of life will be remembered fondly…along with her fierce love. She was a force of nature…and she exercised it for good.
“At the end of life, you will never regret not having passed one more test, winning one more verdict, or not closing one more deal. You will regret time not spent with a husband, a child, a friend or a parent.“ – Barbara Bush
In her last days, at the age of 92, Mrs. Bush removed herself from the hospital arena of life-extending medical care, and returned home to be in the company of her family. Whatever privilege she knew in life, she lavished it on others. Hers was a beautiful life right to the end… holding hands with her love of 70+ years.
4) Intercession – This may be a word unfamiliar to some. Intercession is the deep and longing prayer for someone else. Only God knows fully what His answer means to us who want so desperately for Him to move on behalf of a loved one…or even a country. Only He knows.Photo Credit: Quotes Creator, Facebook
Right now, Dave and I are interceding for a dear church family in another state going through a difficult and dividing trial. We are lifting up a friend who has miscarried multiple times. We are also praying for some in our lives to come to faith in God – some, for decades. Even when our hearts cool over time, God Himself seems to stoke up the coals, and we feel the anguish again of prayer not yet answered. Knowing He can and He will.
We’ve been praying for almost a year now for the American detainees being held in North Korea. As a meeting looms just ahead between our two countries’ presidents, we sense a hope and a possibility. This could fade…but one thing I know, with every beat of my heart: God is able. He calls us to pray. He loves his children.
When situations arise, and we feel utterly helpless in them, we might casually say: “Well, at the very lease we can pray.” No…at the very most, we can pray. We can call out to God even in seasons he seems silent and immovable. His answer might not always be our preference…but it is in the praying, the interceding…that we find hope, and even promise…and we experience the joy of finding Him in the midst of struggle…whatever way it goes in the end.
Be Heard Project – Praying also for Andrew Brunson, an American detainee in Turkey right now. Please pray with me for him and his family, along with the three detainees in North Korea…and their loved ones who wait for them to come home.
5) Recovery – A hard road stretches before the addicted person and those who love him. At some point, either because of imprisonment or shattered health and finances, the addicted person is forced to examine what is left of life for him…or her. At some point, recovery becomes the goal and returning to real life is the hope. Relapse is a constant risk and is often a detour on the road to recovery.
We feel fortunate to know our friends, Ryan and Ashley, who have come out the other side of drug addiction. Ryan gave me permission to post the pictures below. First is a series of arrest photos of Ryan, all related to consequences of his drug addiction. The second is a picture of his family reunited. Ryan is currently a case manager for Real Life in Richmond, Virginia. What an appropriate name for what is possible post-addiction. It is worth fighting for. Thank you, Ryan, for giving us glimpses of what can happen in a life turned around. We know it wasn’t easy, but so worth it.Photo Credit: Ryan Riggs
So…that’s my Five.
What happened in your week? Any notable mentions of your own? Please share in Comments. Enjoy the weather (whether it’s Spring or Fall, rainy season or dry – depending on your hemisphere or location)…and each other.
Who ever aspires to become negative? No one out there wants to be considered a Negative Nancy, or, get this, a Debbie Downer. Sheesh.
The fact that there are names for people who struggle with negativism shows they are not fun to be around, even laughable for some. We stir up little compassion for the person inside of that moniker and what might have gotten them there.
Negativism happens by degree…with time and practice.
Even the Eeyores in our lives, those darksome brooding outsiders, have our sympathy, even affection. We allow that they can’t help their personalities. It’s just how they are. Except for our Eeyore colleagues, friends and family members, we communicate little time or patience for negativism. In fact, we default to our culture’s no-skin-in-the-game of “you’re better off without them around you”.
Well…give yourself time. With enough life experiences and bumps along the journey, you might find yourself becoming that “grumpy old man”. Without even being aware it’s happening.Photo Credit: Pixabay, Peter ZieglerPhoto Credit: Flickr, Paul Waite
You can probably tell I care about this.
Not so long ago, people in my life considered me almost Pollyannaish (determined to be positive about everything that happens; always refusing to think ill of others). I still want to be that person, to be honest. Unfortunately…a few rough hits happened.
Abruptly having to leave a country through circumstances beyond our control. Our home, our friends there. [That story is for another day.] Watching family members go through extreme hard times. Having to leave a church we loved. [Also another story.] Retiring earlier than I wanted. Living day-to-day with this incredible man who has experienced more loss than he imagined or that others really know…squeezed into a few years. I could go on…but then you’d know I’m at risk of becoming a Debbie Downer.
[If you think it’s already happened…I refuse that…because it is not really who I am.]
Our kids have always been taught not to hold court in judging whether something’s fair or not. We did not want to raise a bunch of fairness police. However, we have had numerous round tables over whether something is right or not…and if not, what might our role be in righting a wrong.
The biggest initiator of negativism is figuring out how to respond to something that is just wrong. At home. At work. In our community. In the world.
If you are struggling with negativism, is it because you believe something is just not right?
You could be entirely correct about what is terribly wrong. Unfortunately, if you find you can’t fix what’s broken, then what can be altered are your own relationships, health, and well-being. Either toward the negative… Photo Credit: Pixabay
[For those struggling right now with negativism…or maybe not struggling anymore but just living negative at the moment: remember what it was like before when your life was more like the caped crusader in the above image?]
We can flip our negativity to positive but it takes great effort… especially if we’re so drained from it, we can hardly get out of our own way. Just getting the job done or barely maintaining the relationship. This is understandable given what negativism takes out of a person over time. Photo Credit: Pixabay
[That’s one of the reasons I feel strongly about how others respond to it because they don’t see the toll it takes on the individual experiencing it. Not judging here, because I have been exhausted by someone else’s negativism as well. Just more understanding now… having gone through it and seeing those I love slog through it.]
As this has been weighing on my mind recently, I’ve done a fair amount of reading on the topic. There is no small amount of writing about it. Very helpful pieces are linked below. My takeaways are bulleted with the link below it (take time to read more if you will, because I’ll be leaving a lot of great advice out of the bullet points).
Flipping Negative to Positive:
Don’t allow yourself to complain unless you also offer one or two possible solutions. Use complaining as a catalyst for positive change.
Be aware of the external environment, but don’t let it consume you.
Practice the art of “zoom focusing.” Tune out the negative voices, focus in on your choices, and start getting things done.
View your life as an inspirational tale, not a horror movie.
Make a gratitude list and start a success journal.
It’s because of the way our brains are constructed. Our amygdala and limbic system are built to notice threats, to protect our survival. Today, the same parts of our brain are active even when physical threats are minimal. The threats we deal with today are more cognitive — involving finances, whether we’re loved, whether we’re succeeding at work. They can set our hearts racing. That’s why we can panic on a Sunday night just thinking about work.
Rather than change the way you think, I recommend changing your relationship to your thoughts. Those thoughts that are negative are more likely to capture our awareness, or become “sticky.”
I recommend learning to watch your thoughts, rather than engaging with them. Practicing mindfulness can take you away from the thinking experience.
Mindfulness helps us program in ourselves a sense of that which is right. We can systematically notice what’s going well in the present. We can notice something favorable about each person we encounter. Words of admiration help us notice the rightness of things.
A problem can only be resolved if someone brings attention to it but if you don’t plan to be constructive, keep your thoughts to yourself.
If you, however, would like to be, known as a problem solver instead of a complainer, speak up. If you do it the right way, you will make a positive change that could do a lot to improve your work environment. Rather than raising your boss’s ire, you may instead be the recipient of his or her appreciation.
It takes a real effort a lot of the time to concentrate on the positive. I know there’s a direct link to positive thoughts and success. I have read about it, studied it, and tried to live it most of my adult life.
[Again, the articles in full have more helpful info…when you have the time or inclination to read further. At the end are two links to HR and supervisors/managers.]
My own small observations (beyond the above excellent points):
If the workplace itself is fueling negativism, do what you can to shakeup where you work. Try a different venue for day-to-day work. Traveling can be a tremendous help (if you can financially and strategically make it happen – for yourself and others). Working remotely doesn’t fix what’s hard but it dilutes contact and interaction with what’s hard.
If others have judged you by this current season of life and don’t want to work with you, don’t let that deter you from your purpose. Mend relationships if you can. If not, embrace the “what is” in your life, and celebrate the healthy relationships you have and pursue work you love, wherever you can make a difference.
Stay in the present moment. The past, distant or recent, is where your negativism was birthed. The future either strikes more fear in your heart or stirs hope (as in a job change or some other imagined change) that you can’t be sure is real. For this moment, stay at task, nurture your current relationships, focus in.
An expression floating around the internet lately goes something like this:
“What you practice, you get very good at.”
As that relates to negativism, do we really want to get good at that? No. In fact, practice doesn’t always make us good at something. We can practice unhelpful, unhealthy habits and they can become ingrained….even permanent…unless we intentionally do the work to reverse them. Photo Credit: QuoteFancy
Where are you in all this? Please comment below. It would be helpful for us to hear from each other. This is a safe place.
Negativism is contagious, but so is positivity. Both have their own satisfactions. There may come a day that the new-honed habit of negativism turns on us and we see if for the robber it is. Then the work will begin to turn our lives around…before it’s too much damage is done.
If you don’t currently struggle with negativism, take note of those around you who do struggle. This is not something (or someone) to just avoid…this is someone who even the Apostle Paul determined to help…
“Finally brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable–if there is any moral excellence and if there is any praise–dwell on these things.” – Philippians 4:8
Happy Weekend…without further ado, here are my Friday Faves, before it gets too much farther into the weekend. Enjoy.
1) My Happy Place – “My happy place” has usually been a phrase that makes me cringe when I hear it. What does that really mean? Then it came to mind this week as I strolled through a local business. RVA Antiques. This huge space is a showcase for all things 20th Century, upcycled and updated for today’s customer. Artful and lovely. Having just picked up a prescription at the pharmacy next door, I had some time on my hands so popped in…just on a whim. It was a real refreshment for my soul. I like old things…the stuff of my mom’s era makes me think of her…and that makes me happy. Words also just bring smiles …those words worthy of being painted on a canvas or splashed on a piece of wood. Just strolled around the different vendors’ booths. Even met one of the owners, Dean Lewis, who made me feel welcome. Now that my understanding of such “a happy place” has been enlarged, what’s one of your “happy places”?
2) Preventing Generosity Burnout An article by Adam Grant and Reb Rebele got me thinking this week about generosity burnout. Beat Generosity Burnout confronts the crucial fine line between effectively helping others and giving so selflessly we lose our joy and capacity. We burn out. If we base our helping on “the need”, we won’t build in safeguards, boundaries if you will, to determine how best to meet that need. Serving our communities is definitely something we need to always consider, but we serve best by applying sustainable, capacity-building planning and practice.
Think of the ways you serve your various communities across a typical week or month. Are you all-in or holding back out of fear of too great a commitment or fear of burnout? Or what else? We definitely want to rise above the latter but what might “all-in” look like to be sustainable? For you personally and for the sake of the community you serve?
I would love this sort of dialogue with you. Either in Comments below or via email.
[Sidebar – for those of you who flew through this, already cynical and shut down from demands/needs of your organization or community, please reconsider and lean in. People very close to you may be teetering on generosity burnout and could use your thinking on sustainability.]
3) Whistle-blowers – Who are these people? These who bring unethical or illegal practices into the light? These who risk reputation and career…even more at times…to expose wrong? This was a big news week in America. One of those related to Christopher Wylie, a former employee of Cambridge Analytica (CA) and a whistle-blower. Wylie revealed an incredible, yet not-surprising abuse of Facebook user data by the political consulting company Cambridge Analytica. This company has probably had influence on presidential elections in the US, Kenya, Argentina, and other countries.
First, the company secured Facebook user data by claiming it would be for academic research purposes rather than commercial purposes. Then the company used an app (a pop-up quiz on Facebook) to glean more data about the user’s personality. This was multiplied through the users’ friend lists…resulting in millions of Facebook users manipulated by Cambridge Analytica. Based on their findings, CA would then post “fake news” to these users’ pages that would move them to possibly vote in a certain way. This is essentially “weaponizing the internet”.
I’m not sure of Christopher Wylie’s motives in whistle-blowing at this time, but it definitely gives pause to every request we consider in clicking yes to an app having access to our data.
What is also thought-provoking is how this practice goes much farther back than just the 2016 presidential election.
Something to ponder…thanks to Christopher Wylie, previously the perpetrator, now a champion for truth.
4) Spotify – So many of you may already use Spotify, this music service for smartphones and computers. I’m a late adopter but now I’m a happy consumer of this free medium. Especially since Beyond the Guitar has his first album on the site. So nice just to be able to click on, and listen to Nathan’s music while I’m driving or working.
His first published original composition, Evenglow, is also available on Spotify.
Work space is always a premium in companies. Whether you work in a cubicle or a full-fledged office with a door, a space of some sort that belongs to you (shared or not) is vital. I remember vividly a time I had the opportunity to pour over a department’s new office space design. It was a fascinating and eye-opening experience.
Some of the team members work remotely, and I noticed there wasn’t a space designated for those who are not regularly in the office. Showing this to the person on point for working out the space assignments yielded an “Aha!” moment. She was kind to listen to a relative outsider, initially explaining how that probably happened because they are rarely in the office. Could it be that they are rarely there because there is no space for them? Something to think about if you want to rub shoulders and share ideas with those valued team members…if space is made for them.
Along with space comes the idea of a place on the team. Do you know your place on your work team? What you bring to the table? What unique role you play in the mission of your organization? C-suite leaders and department heads, of course, define some of that through a title, vision, and job description. They made a place for you on the team organizationally. Your role is to carve that place out…to add value to the work of the team through your own passion and applied competencies. Also you, as team member, can add value to your colleagues by your care for them – by being “the rising tide that lifts all boats” – [Quote #30 – Adam Grant].
How exhilarating it is when our bosses communicate to us and the larger team how relevant we are to them and the work! However, that can’t be our motivation. We must set in our own minds, that as part of the team, we have that grand opportunity to make a real difference. Whether obvious to leadership or not, we can apply our best selves to the vision, to the outcome, and to the people we work with and for. Business leader John Maxwell once spoke at the Global Leadership Summit on this very topic.
Maxwell’s book Intentional Living: Choosing a Life that Matters focuses on this idea of “adding value” to others. At first, I thought that an odd idea because people already have value. Period. Then, the more I listened to him and the more I read about healthy teams, I saw the wisdom in this. We can get absorbed in the task and the goals, and miss the people within the tasks. It is part of the whole “space and place” component of team. Give a listen to Maxwell in this brief but packed 3:40 minute video on “adding value to people”.
In the course of busy work and personal lives, we are not even thinking sometimes of the need for “space and place”. This Monday morning, spend a quiet minute maybe on the people you call team and what space and place you’ve made for them to thrive and grow. It will always come back, like Adam Grant says, to benefit you as well.
Today’s Friday Faves blog comes to you on Saturday. It’s been that kind of week, full to busting. Along with it were fun times with friends, poignant occasions to serve people in crisis, beautiful sunrises and sunsets (plus a Blue Moon), and a few moments of quiet calm to process it all. I hope your week was memorable.
Writing helps me remember (even if it’s a few lines in a journal or on an old-school calendar)…maybe your memory is better. Here are five of my favorite discoveries for the week. Please share yours in Comments below.
1) Right Bus/Wrong Seat – Writer, seminarian Chuck Lawlessposted recently on dealing with employees who appear to be on the right bus, but in the wrong seats. He wrote about church culture but
his counsel reminded me of work situations as described by business leader and writer Jim Collins. – in his book Good to Great: Why Some Companies Make the Leap and Others Don’t. Collins focuses on the importance of having the right people “on the bus”. Then he pushes deeper in employers or leaders getting those right people into the right seats. We can find ourselves wondering at times if we’re in the right company when really the question could be that we may not be in the right job within that company. Collins’ approach puts people over product, but he knows the better product will come out of better-positioned people. Right bus/right seat.
Have 100% of the key seats on the bus filled with the right people. This doesn’t mean 100% of ALL seats have the right people, but 100% of the key seats. If you think there might be a “wrong who,” first give the person the benefit of the doubt that perhaps he or she is in the wrong seat. Whenever possible, give a person the chance to prove himself or herself in a different seat, before drawing the conclusion that he or she is a wrong person on the bus.
Spend a significant portion of time on people decisions: get the right people on the bus, get the right people in the right seats, get the wrong people off the bus, develop people into bigger seats, plan for succession, etc. Develop a disciplined, systematic process for getting the right people on the bus. With each passing year, ensure the percentage of people decisions that turn out good versus bad continues to rise. – Wendy Maynard, Jim Collins
2) Live Streaming – I am really not fond of paying the high ticket prices required these days for celebrity entertainment. What intrigues me more are the younger (or newer) artists pushing into the public’s eye through live streaming. In 2015, KrueTV was launched, and it has made a huge impact on where I go for music. A live streaming app. Where I get to watch, listen to, and chat with artists who are just beginning to hone their craft. Rough sometimes, but so fresh and very much “in the moment. Beyond the Guitar streamed on Krue from early on. Photo Credit: Screenshot, KrueTV
The bad news came this week that Krue’s creators are going a different direction. Another app will eventually come, but Krue will be shut down soon. It made all of us sad, all of us who enjoy the streams there.
Turning that sad into action, the artists continue to stream on Krue for now and commiserate with each other and their fans. Also sorting out what live streaming app to jump on next.
I was surprised to find out that there are several now. GigFM. StreetJelly. Twitch.TV. One of these apps will become my next favorite, depending on where these favorite artists land. Because it’s not just their performances, it’s also the community around them. Never would I have thought, in all my life, that this would become important to me. Online communities. Gamers understand this, but it’s new to me.
3) Words – Any of you who continue to stick with me on this blog know I love words. If you walked into our home, you would see them everywhere. Bookcases in every room. Words on the walls.
Books by my bed and beside my computer. Notes on top of my keyboard. Words that can remind, instruct, encourage.
In my resolve to read more, this year of 2018, I’m currently in the middles of a strange and fascinating book. It is The Elements of Eloquence: Secrets of the Perfect Turn of Phrase by Mark Forsyth. It’s a book about the English language and what makes us love and remember certain phrases by how they are written. I will probably write about this book later, but here are some words that have caused me to think…this week.
4) Mommy Blogs – The blogs I subscribe to are usually about leadership, the Bible, or living cross-culturally. However, lately, “mommy blogs” have come to my attention, thanks to the young women in my life who read and write them. This week, I discovered Liz B. who writes Life in a Coffee Spoon. A mom of two who also works outside the home, she posted this week on the challenges of life that literally drive her to write in order to process it all. Photo Credit: Pixabay
Her writing is like that coffee – real, strong, and just right for when you need it.
5) The Inevitabilities of Life – This has been one of those weeks when life has been full of the inevitable – sickness, hard news, death. There are also the inevitabilities, thankfully, of new babies, good news, and happy anniversaries. This has not been a week of those.
[There was a time just a bit ago that I didn’t take any meds. Then…it happened. The inevitable, I presume.]
Still in the middle of all the hard, I’m struck by the great gift of community, the strength of true friendship and family, the power of prayer. The presence in our lives of a loving God and those we can lean on – good neighbors, first responders, trusted colleagues, and those sainted strangers – all, in their time, are there for us, as we are for them. The leaning in and showing up – in the inevitabilities of life. It’s really quite beautiful…and takes so much of the sting away.
“These things I have spoken to you, so that in Me you may have peace. In the world you have tribulation [trouble; suffering], but take courage; I have overcome the world.”– Jesus – John 16:33
So there are my 5’s this week. What are some of yours? Have a safe and splendid weekend, hopefully with those you love or in your own good company.
In Which I Am Learning to Live with the Ache – Sarah Bessey
Quote: I am an historian, I am not a believer, but I must confess as a historian that this penniless preacher from Nazareth is irrevocably the very center of history. Jesus Christ is easily the most dominant figure in all history. – H.G. Wells
“I think my plays offer (white Americans) a different way to look at black Americans,” he told The Paris Review. “For instance, in Fences they see a garbageman, a person they don’t really look at, although they see a garbageman every day. By looking at Troy’s life, white people find out that the content of this black garbageman’s life is affected by the same things – love, honor, beauty, betrayal, duty. Recognizing that these things are as much part of his life as theirs can affect how they think about and deal with black people in their lives.” – August Wilson
So…what if we see the value of multiethnicity in our organization, is it apparent in our makeup?
A quick assessment can come out of the 80/20 rule: when one racial group accounts for 80 percent or more of the membership (or organization).* In the US, if our company has 100 employees, and 79 or fewer are white, we are moving in the direction of being multiethnic in our makeup. Easier than counting through employees, just look at the makeup of the leadership team. That readily speaks to the direction of the organization.
I’m not talking quotas here, at all. Racial diversity is probably not the ultimate goal. It can, however, be a part of the goal.
If we are part of a mono-cultural (a racial majority) organization, there is benefit in asking these questions: Should we look more like the rest of the world? What do we communicate when we don’t? What problems do we make for ourselves in keeping the status quo? What positive impact can we have on the present and future, if we do act, moving toward multiethnicity, with intentionality?
For starters, let’s examine the components of a multiethnic organization – color, culture, compromise, and community.
In his book, Loritts paints a clear picture of color and culture as he defines 3 types of cultural expression.
C1 – Persons within a certain ethnic group who have assimilated into another ethnic group. Loritts uses one such example from our TV pop culture of a few years ago: Carlton Banks of The Fresh Prince of Bel Air -and the It’s Not Unusual dance. On the surface, these persons would seem to easily blend into an emerging multiethnic organization. They bring racial diversity without rocking the institutional boat. Will just considering skin color get us to goal?
C3 – At the other end of the spectrum, the persons within an ethnic group who absolutely refuse to assimilate within other ethnic groups or cultures. Again, from the same 90s TV show, Loritts uses a different character as a light-hearted example: Fresh Prince Will Smith Dancing. C3s do not blend into the majority ethnic group and have no intention of doing so. What they bring to an organization is ethnic definition.
Hang in there with me. Especially if you’re thinking this has nothing to do with competence or corporate excellence. There’s more.
C2 –Those persons who have the unique ability to go from one culture to another, without compromising or losing who they are in the process.
Who did Loritts give as a person we can all recognize as a probable C2? Denzel Washington. When you look down the 30-years-plus of Washington’s films, he chose to portray a wide range of characters at which we watched and wondered. C1s, C3s, and, of course, C2s. Washington is a black man with the wisdom and understanding of one who will bring his best to any situation, without losing himself.
This breakdown of cultural expressions made me take a long, hard look at my own life – if not my preferences, definitely my default. I’m a C2 wannabe in a C3 life AND organization. In earnest, I do want to be a C2, but too many actualities in my life point to the fact that I’m not there yet…but “there” is my goal.
We need C2s to grow into truly multiethnic organizations.
Compromise – To move our organizations toward a goal of multiethnicity, compromise, in the best sense of the word, will be required. As we look at our makeup and our market, we must ask hard questions of ourselves. What are we really willing to invest to get to a multiethnic leadership and true organizational partnership across cultures?
If leaders are interested in exploring and reaching beyond their particular demographic, they must understand that a lot of it has to do with …leadership. This is something that has to be flowing out of the leader. This intentionality and staffing will always prove to be a major catalyst for change. DeYmaz also issues a call for intentionality when it comes to developing diverse leadership teams…Bryan Loritts says the ideal candidate for a leadership role is what he refers to as a C2 leader. “A C2 is a person who is culturally flexible and adaptable without becoming ethnically ambiguous or hostile.” As an example of a C2 individual he points to actor Denzel Washington,as someone with the unique ability to play a variety of culturally-different roles while remaining true to himself in the process.* – Jeff Fehn
Community – With intentionality and the willingness to give space to other ethnicities and cultures, our organizations can look like and identify with the world we serve. Our products and identity can communicate both excellence, relevance, and highest humanity as we become more multiethnic. In fact, while we may strive toward diversity or multiethnicity… really the goal needs to be multiculturalism…enriching and empowering each other personally and organizationally.
While cultures are defined by their distinctiveness, community and interaction rely upon commonalities to establish unity. In order to have intercultural relationships, some accommodation must be made on one or both sides of the cultural divide. But the act of accommodation represents, to some degree, a compromise and loss of cultural values. – Mark Naylor
A truly multiethnic organization will be multicultural.
What is gained in formulating goals that bring together ethnicities and cultures with processes that encourage positive compromise and rich community? I’d say…the world.
Where will these kids work, serve, and do community one day?Photo Credit: Flickr
[Postscript: Pat Lencioni’s most recent post popped up in my email this morning, a day after my weekly post went up. He adds one other “C”: Conflict – check out his read on Diversity’s Missing Ingredient.]