Tag Archives: Do Over

Monday Morning Moment – Grit – the Role of Personal Resolve and a Team Alongside

[Adapted from the Archives]

Diligence is a word that defined my many years in learning Arabic while we lived overseas. Keeping at it, even when I wanted to quit, helped immensely. The joy of living life in a second language is worth all the work. Diligence is a great assist to staying on course, but it is not “grit”.

Once on a beach weekend, I saw grit at work in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. Walking on the boardwalk early in the morning, my husband and I encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Wikipedia.org defines grit as a character trait  of applying passion and perseverance over time toward a goal, end state or objective. Grit goes beyond ability and can withstand failure, keeping the end goal in sight, and pushing through to it.Blog - Grit - Definition 2

Bill Hybels, at the Global Leadership Summit 2015*, talked about grit as “one of the greatest indicators of success”. Gritty people, he said, are the ones who “play hurt” and rarely ever give up. “They expect progress to be difficult, but believe with their whole being that they can be successful if they don’t quit.” It’s “The Little Engine That Could”. Abraham Lincoln. Nelson Mandela. Gandhi. Martin Luther King. Hybels also encouraged the audience that grit can be developed. From childhood through adulthood.

Jon Acuff (author of Do Over) defines grit as “stubbornness in the face of fear“.  In his book, he gives a short list of what’s needed in making gritty decisions (in the “hustle” of work):

  • Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
  • Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
  • Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
  • Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
  • Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

As we saw those two older heavyset men running just behind their younger airmen colleagues, we saw men with a goal in mind. There was also something more – the cadence to the group’s run that seemed to work to keep them all together. Whether at work or in family relationships, we want to do all we can to help those gritty ones be successful. Their resolve may get them to the goal anyway, but we all benefit when we are able to “stay on course” together.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Please share in the Comments below so that we can all learn.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

Monday Morning Moment – When Connections Are Lost – a Rant, a Resolve, and a Request

Photo Credit: Pixabay

Here written is a cautionary tale…one with a happy ending to follow.

Across my professional and personal life, I’ve experienced a great wealth of teams, affinity groups, communities and networks. Real flesh-and-blood people gathered passionately around products or services. People who trusted and enjoyed each other, who used their influence to do good. People who expanded both their influence and ability to do good by holding doors open to others with like vision.

…and I got to be a part of all that. It was an incredible life…and I want it back.

This is not to say that my life is lacking. That’s the rub. Life is amazingly good right where I am…wait for it…but, (such a small word that screams discontent, right?). There is something that has faded, and it can for you as well, if you’re not aware and nurturing it. Don’t let it happen because it’s too valuable.

What I have discovered over the last year is that the wide-reaching, lively connections in my work and personal life have been lost…or, for sure, diminished. This is what I’m determined to correct.

You know that odd experience when you lose a phone conversation (either because of passing through a cell service dead zone or you hit the disconnect button). You or the other person continues talking for a bit not realizing the other person is not listening…has left the conversation (intentionally or not intentionally)…and once re-connected, if you’re able, you have to awkwardly figure out where you left off.

Lost connections are jarring because they interrupt a process of communicating, collaborating or cooperating together on something of value.

Human capital is when you are connected to different individuals who have the capacity and desire to do good together (in creating or innovating – a product or service). Social capital – that of teams, agencies, or other communities working together – is an even larger, richer commodity than individual human capital.

I wrote about social capital previously here.

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. The more money a person or a society has, the easier it is to do things and the better off people are.Simple English Wikipedia

Photo Credit: IResearchNet

Through a variety of circumstances in recent years, I have lost some social capital. Reflecting on this real situation has been very helpful and motivating for me personally.

Jon Acuff, in his book Do Over, talks about the importance of not burning bridges when we leave a job or affiliation. I’m a bridge-builder not burner, but bridges can break down, through neglect or vision change and resource realignment.

At times, the sheer force of too much change can cause connections to be lost. Repeated change can lead to chronic states of transition, and we, in those situations, can find ourselves floundering, not sure really what or whom we call team or community.

There’s the regret and the resolve.

After years of living in many countries and working in various roles, we seem settled here in Virginia, at least for now. Still, in the past few years, we have experienced many changes here in work and community affiliations. Change can be so exhausting. It can either galvanize relationships or cause trust to sag a bit…and tempt us to circle the wagons.

I’m resolved to find my way out of this…even at my “old age” and in my semi-retired status…In other words, I have the opportunity AND the resolve.

Just now I’m reading a somewhat dated but still fascinating book on social capital. Written by Tara Hunt it has a curious title: The Whuffie Factor: Using the Power of Social Networks to Build Your Business.

Photo Credit: Amazon

Hunt took that title from a commodity in Cory Doctorow‘s sci-fi novel Down and Out in the Magic Kingdom. In Doctorow’s futuristic setting, “whuffie” was the currency and it was gained by being “nice, networked, and/or notable”. A little simplistic, but I do appreciate Hunt’s 5 principles of building social capital (this in the work world, but it can be applied in other situations as well):

  1. Stop talking and start listening.
  2. Become part of the community you serve and figure out who it is you are serving. [It isn’t everyone.]
  3. Be notable and create amazing experiences/remarkable products for your customers.
  4. Embrace the chaos. Don’t overplan. Learn to be agile. Recognize everyday magic.
  5. Find your higher purpose. Social capital only gains in value as you give it away. Figure out how you are going to give back to the community and do it…often.         – Tara HuntPhoto Credit: Pixabay

7 Ways to Increase Your Whuffie Factor – Tara Hunt – Fast Company

As I keep reflecting on re-building connections,  social capital is now a goal. It may look very different these days than before, but what’s most important is getting back in the game.

Jordan Harbinger, blogger and podcaster for a website called The Art of Charm, has issued a challenge that intrigues me. This social capital challenge is what I need right now. Photo Credit: Screen Shot – Art of Charm

The challenge itself is designed to take a month, and I’ve been sitting on it a month already. Reading books and articles on the topic and avoiding the first challenge – settling on a written goal of improving my social capital (and sharing it publicly).

Next time I write about social capital, it will be with the challenge ON! Here’s my request: it would be so helpful for me (and others) if you shared your experiences or thoughts in this area (via Comments below or in a private email). Don’t let the phrase social capital put you off. Remember it just means working/networking with groups toward something that benefits others. I’ve known the great value of that and want to figure out how to invest like that again.

Let’s shake up the world…for good…together. Game on!

Monday Morning Moment – Social Capital – An Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Deep Connections Like These Will Make You Very Influential – Ron Carucci

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

5 Friday Faves – Common Purpose, Safeguarding Your Marriage, Being Different, Hard Seasons, and Small Beginnings

Happy Friday! Here is my gift to you today – so many glorious finds I’ve tried to compress into 5 Friday Faves.

1) Common Purpose – Every year, Glassdoor, a website that assists employers and potential employees to find each other, posts a Top 50 of Best Places to Work.

Photo Credit: SAP

Glassdoors’ 2017 Best Places to Work

In his LinkedIn article, Barry Sanders talks about one of the characteristics of what makes a “best place to work”. This characteristic is “common purpose”.  He writes:

Common purpose is essential to driving organization-wide adaptability, which is key to succeeding in today’s fast-paced business world. A shared set of values and goals across the organization allows leaders and individual contributors to achieve widespread alignment, manage uncertainty, and guide decisions in times of turmoil and change.

Without establishing common purpose, companies risk a lack of motivation, lower levels of commitment, less loyalty, and decreased alignment amongst their employees—not to mention negative Glassdoor reviews.

Photo Credit: Wikipedia

He also quotes from his CEO General Stanley McChrystal’s bestseller Team of Teams which gives this summary of the importance of common purpose:

“Team members tackling complex environments must all grasp the team’s situation and overarching purpose…Individual SEALs have to monitor the entirety of their operation just as soccer players have to keep track of the entire field, not just their own patch of grass. They must be collectively responsible for the team’s success and understand everything that responsibility entails.”

When you can see the entire field, not just your patch of grass, your organization becomes more effective—and a better place to work. – Barry Sanders

I sure hope senior leaders get this message. Just communicating the purpose is not enough. That “patch of grass” must be given to that soccer player. He must own it and own his part of the entire field. Leaders who genuinely believe in and nurture common purpose cultivate a “best place to work” for their personnel.

15 Things I Learned From Truett Cathy [Founder of Chick-Fil-A]– Paul Sohn

2) Safeguarding Your Marriage – Infidelity or unfaithfulness in our marriage relationships is not just about sexual betrayal. Infidelity can happen when we allow our hearts to become more bonded to someone or something else more than to our own spouses.
Dave Willis defines infidelity as “broken trust or broken loyalty”. He has posted a tremendously helpful article entitled The 9 Forms of Infidelity in Marriage (Hint: 8 of Them Don’t Involve Sex). Willis is a pastor,counselor and founder of Stronger Marriages. Single or married, you will benefit from his article because too often we “fall” into infidelity by letting ourselves be deceived in thinking it’s nothing. Safeguard your relationships!

3) Being Different – Matt Damico has written an excellent piece for Christ-followers. It is The World Needs You to Be Different. If you are reading this and you aren’t keen on the teachings of Jesus, you may already think that Christians are a quirky lot of people. What Damico says in this article is to call us to the rhythms, the routines, the practices of the church that work a peculiarity in us that’s a good thing.

Piano scales make a pianist. Hours behind the wheel make a driver. Weightlifting reps make muscles, and lots of miles make a runner. Routine and repetition aid us in so many ways, yet a lot of us seem allergic to similar habits in our weekly church worship gatherings.

But just as these individual habits do something to us, so it is with our congregational habits: they’re making us into something. God willing, they’re making us the right kind of peculiar.

We’ll bear fruit in this life when our roots are firmly planted in the coming new earth. As C.S. Lewis said, history shows that “the Christians who did most for the present world were just those who thought most of the next.” One of the main ways this happens is through the rhythms and repetitions worked into our weekly gatherings.

So, as your church gathers for worship this weekend, appreciate anew what’s happening, how the strange rituals — the “rhythms of grace,” as Mike Cosper calls them — are making you more faithful and more fruitful. – Matt Damico

Photo Credit: Wikipedia; Wikipedia

[Cliff Jordan, teaching elder at Movement Church, in Richmond, Va. preaches on this very thing for several weeks in a series entitled Grace On Display. Seriously transformative stuff!]

4) Hard Seasons – I’m not going to wax on here about hard seasons – we all know what ours are. I just always want to keep Syrian refugees on my radar so here’s a photo piece that dramatically displays their reality…in a way that has stayed in my mind all week.

Click the Black Background and Switch on Their Reality – Politiken

Photo Credit: Flickr

Then I also wanted to share a piece by Aaron Brown. I know his family. He grew up in Chad where his father was a physician. His reflects on a very difficult time and its oddly positive impact on his life…renewing his hope after the very difficult year of 2016.

The Do-Over Year – Ruminate Magazine – Aaron Brown

5) Small Beginnings – In the Bible, the prophet Zechariah encouraged the people, “Do not despise small beginnings.” They had the huge task of rebuilding the Temple, and Scripture tells us, this great work began in the mundane but extraordinary act of Zerubbabel picking up the plumb line. Any beginning may seem small and inadequate for the grand vision that stretches in front of us. However, we never know when the small explodes into wonder.

Chip and Joanna Gaines (HGTV stars of Fixer Upper) have an incredible story of small beginnings which grew into a huge, phenomenally successful business. They started out flipping houses as a young couple and often had just the cash in their pockets. Now they have their own TV show, a real estate business, home goods store, and “The Silos” – a refurbished commercial venue in Waco, Texas.

HGTV’s Chip and Joanna Gaines Reveal ‘We Were Broke!’ Before Fixer Upper

Photo Credit: Flickr; Flickr

Another example of small beginnings is pastor and author Tim Keller. Just this past week, Keller announced he was stepping down from the senior pastor position of New York City’s Redeemer Presbyterian Church. He pastored there for almost 30 years and it now is a multi-site 5000-member church.  [This is a planned succession and he will be teaching in a seminary.] A friend of mine here in Richmond “knew him when”. Years ago, before his NYC church role he was her pastor, in a small church near here – West Hopewell Presbyterian Church. Small beginnings…

My Tribute to Tim Keller – Scott Sauls

Whether you are examining a small beginning as a Christian or from a different worldview, there is excellent counsel to be had…both in Scripture and in articles (such as those linked below).

Just yesterday I was trying to encourage a young man about what he viewed as a small beginning in his career. Not sure I made sense at all. Then today, my husband emailed me this great article – about the exact same subject.

Don’t you love when you read someone else’s brilliant words that essentially describe the counsel you just gave someone?! Benjamin P. Hardy is way more studied and eloquent than I, so please don’t miss his piece titled The 2 Mental Shifts Every Highly Successful Person Makes.  He talks about:

  • the power of choice (“you stop playing the victim to external circumstances and take responsibility for your life – the private victory“) and
  • the power of context (“In everything you do, there should be collaborative and synergistic elements. Of course, there is work which is your work. However, that work should be embedded within a group of others and toward something much bigger. – the public victory”)

Hardy’s full article is excellent (even includes components of the assist we get from brain plasticity which I wrote about earlier).

6 Personal Branding Rules To Being Popular and Profitable – Patrick Allmond

8 Highly Effective Habits That Helped Make Bill Gates the Richest Man on Earth – Minda Zetlin

50 Ways Happier, Healthier, and More Successful People Live On Their Own Terms – Benjamin P. Hardy

So what are we waiting for? Let’s get up and get on with this amazing life we’ve been given…it’s never too late.

Bonuses (for your listening pleasure)

#TheFighter

Posted by Keith Urban on Thursday, May 12, 2016

Banjo Brothers

9-year-old plays banjo… Just wait til his brothers join in! Courtesy of Sleepy Man

Posted by InspireMore on Sunday, September 18, 2016

12-Year-Old Crushes Sia's "Chandelier"!

This girl's voice gave me CHILLS & her story is even more powerful. Tune in this Sunday 8/7c on NBC, Little Big Shots is back!

Posted by Steve Harvey on Friday, March 3, 2017

Elha from the NBC TV show Little Big Shots

How Elha Nympha Got on ‘Little Big Shots’

Monday Morning Moment – Change at Work – Moving Forward and Letting Go of the Past

IMG_3135

For two years, I had the extraordinary experience of writing for a work team put together by the president of a company to develop something really new. It was a phenomenal and humbling experience for me to observe a small and capable team taking a vision and fleshing it out for the broadest application possible.

The conference room had whiteboard walls where big ideas and wild possibilities were sketched out. Then the conversations expanded, adaptations were made, others (both inside the company and out) added ideas, and a process was born that could have tremendous impact on the company’s overall mission.IMG_3140

However…things can change. The budget tightens; the team breaks up; the company gets sold. Or maybe it just wasn’t the right time. Sometimes, a work has to be put on hold or transferred to the hands of another team or… fill in the blank.

One by one, the members of the team take other jobs, retire, or move into other assignments within the company. It happens.

The white boards go white again. The cubicles are cleaned out. The name cards are removed. The phones ring elsewhere. The mail is diverted to other places. IMG_3122IMG_3120IMG_3121IMG_3138

Is it as if this great creative thing never happened? Absolutely not!

One day, it will be the next right time, with the next adequate resources, and with the next trusted team. Never having to start at ground zero again…because of this team…and this time…and the work brilliantly accomplished together.

Moving Forward (2)

Somebody will always be the last person out, but each takes their memories with them…their experience…the wisdom gained…the relationships. Those are not left behind or placed in boxes. Those intangibles are the most real gains of our work lives.IMG_3128

In the long-running TV comedy series, The Office, Dwight Schrute watered the plant. No one noticed until he left the job, and the plant began to die. In the finale of the show’s last season, his office mates replanted it outside.IMG_3117 What a great metaphor in thinking about the varying gifts each of us brings to our jobs. At times, in our workday world, we don’t realize all that our colleagues bring to the team or company…until they are gone (re-assigned or in a job/situation elsewhere). It’s a good thing to remember and celebrate…and then…there comes a time when moving forward is the order of the day.

[Sidebar: To that precious one who did keep the plants alive for this team, all the others are still living and relatively healthy. Sorry about this one. Thanks for all the beauty you brought to this office.]

While going through this process of chronic transition, a friend has recommended a great book by William Bridges: Transitions: Making Sense of Life’s Changes. Bridges talks the reader through the three different phases of transition and gives practical strategies for dealing with these sometimes confusing and painful times.

“We resist transition not because we can’t accept the change, but because we can’t accept letting go of that piece of ourselves that we have to give up when and because the situation has changed.”   – William Bridges

I have a little desk toy that when you press it, a nasal electronic voice sounds “Moving Forward!” It is exactly what we needed to do, and we’re doing it.Moving Forward

You can only look back for so long. At some point you have to move forward. Moving forward is a good thing… Besides getting on with our life and work, it gives impetus to let go of whatever would hold us back whether good or bad. We learn from both and take both with us moving forward…hopefully in such a way that we celebrate what was good and we take heart in and wisdom from whatever the hard experience we leave behind. We move on.

In this last day of packing up and moving out, two little team-building signs from a by-gone era surfaced in the bottom of a drawer. The irony wasn’t lost. IMG_3137For you who were on this team and any who find themselves in a similar situation, I’m cheering for you. You, indeed, are great! Of course, no team today can ever really claim to be creators of a ground zero innovation or body of work. For sure, we all stand on the shoulders of giants

I wrote a series of articles on Jon Acuff’s book Do Over – Rescue Monday, reinvent Your Work, and Never Get Stuck. [Two pieces are referenced below.] Acuff gives great counsel to anyone struggling in the process of moving forward. I’d like to close with a couple of his quotes on moving forward.

“Master the invisible skills – Go to work; add value; own your attitude. – Jon Acuff

“Is living with the chaos of a decision easy? Not really… I try to create [chaos] sometimes as a way to hide from something else I’m afraid of. When real chaos comes…don’t fight it. If anything, lean into it. ‘Easy’ and ‘adventure’ very rarely travel together.” – Jon Acuff

What has helped/is helping you to deal with a current (or past)  disappointing work situation? Please share your story in comments below.

Jon Acuff on Character at Work – 9 Quotes & a Challenge – Part 4 of the Do Over Series

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

Do Over – Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Transition: Making Sense of Life’s Changes by William Bridges

The Challenge of the Prolonged Neutral Zone Era – (Insight from William Bridges, Managing Transitions) – Really good synopsis on this troublesome prolonged transition

Blog - Look Back, Look forward - Nourish the dream

Looking for a Job…or the Next Job? – 4 Ideas to Consider

Blog - Do Over #2

When you need a job, or a new job, you are in a tender place. I will treat that place with honor. You have gifts, experience, and workplace wisdom that are needed somewhere…so please don’t despair. Any bitterness that could be taking root in your heart will only get in your way. You have choices, more than you think. You have probably had more advice than you can even follow, so I don’t want to burden you with another load of it. Just 4 ideas.

  1. Read an encouraging and practical book.  For me, that book is Jon Acuff’s Do Over. Acuff gives sound counsel, mixed with fun stories, about how to get on with your life in the marketplace. In fact, I wrote 5 blogs on his book (see links below). I leave out the stories, but his “next steps” are extremely helpful and sometimes surprisingly counter-intuitive. He boosts the reader’s confidence in a genuine way and  doing the exercises in his book can make a huge difference in job hunting. So much affirmation…real affirmation.
  2. Network with lots of people. It’s not just about “who you know”. It’s also about “who knows you”. Sometimes we don’t even recognize our own strengths (OR weaknesses). Trusted friends or even respected acquaintances can give you much-needed food for thought and action. Maybe you don’t even know what to do, job-wise – your future is wide open but looks (to you) very dark. Input from others who care about you or who are caring, in general, can help you focus. You may not have even considered what they may be telling you – either about your own hireability or the job market itself. Listen and learn. P.S. Don’t go to them for a job; go to them for wisdom about getting a job.
  3. Try something completely new. The film The Intern with Robert De Niro and Anne Hathaway speaks to this something new. A 70-year-old takes an internship in a cool successful company. Funny and winsome and could be one of us, right? Then I have also been hearing a lot lately about advanced manufacturing and the need for apprentices in this field. You may have a “white collar” education that could be more finely tuned with some “blue collar” experience. Those terms may be antiquated with the blurring of boundaries in our more technology-rich manufacturing companies. You could be that intern or apprentice.

4. Consider working with a head-hunter or job placement agency. In a conference recently, I heard Michael Thompson, founder and CEO of Turas Group, speak to a group of job-seekers. His approach was warm and positive. In that half-hour session, he gave strong individualized counsel to each person, based on what information they had already sent them. Counsel that helped everyone in the room really, but also individualized to each person’s needs. He also asks really good questions which is incredibly helpful for clarification – when you really don’t know what to do next.

One thing Thompson expressed was the importance of doing lots of interviews. His counsel included: a) prepare and do research to know your interviewers; b) arrive early; c) have your 60 second pitch down; d) – smile a lot, have energy, be excited and maintain eye contact; e) answer directly and concisely; and finally f) if you don’t know the answer to a question, share that, but then offer what you would do (especially if you’ve never done that something needed). Thompson also encouraged the participants to join LinkedIn (a global online professional network).Blog - Friday Faves - Turas Group

Whether you’re just out of college or you find yourself in the throes of a company downsizing, you know something of what you offer any employer. Allow these 4 ideas to fill in some of the holes you can’t see that would make job hunting a less painful and more productive endeavor.

As to dealing with the disappointment of not finding a job right out of school, or the loss of satisfying work you loved, please don’t let that define you. You have choices…maybe very different that you first imagined, but you have them. Make those lists of strengths and people of influence in your life as Jon Acuff advises; talk (well, listen more) to friends and advocates; and stay open to a real positive turn in your career. Finally, I personally would add “Pray” to all this. Prayer will help you to not panic or grow bitter when your emotional energy would better serve your pursuit of that job – the one you can’t imagine right now. Remember who you are and Whose you are.

Any comments on what has helped you or what is sustaining you in your job hunt? Please share below.

Do Over – Rescue Monday, Reinvent Your Work, and Never Get Stuck – by Jon Acuff – Notes (Part 1)

Do Over – Jon Acuff on Work Relationships – Notes (Part 2 of Do Over Series)

10 Quotes by Jon Acuff on Developing New Skills & Sharpening Old Ones – Part 3 of Do Over Series

Jon Acuff on Character at Work – 9 Quotes & a Challenge – Part 4 of the Do Over Series

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

Turas Group – Michael Thompson, CEO – Michael@turasgroup.com – or connect via LinkedIn

Tips for a Successful Job Search – Tulane University

Workplace Wisdom – Dave’s Observation on Work (and other) Relationships – What You Think of Others Matters

Blog - What You Think of People Matters - Dave 5

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always playing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have they changed?

We send signals to each other – whether we speak or not.

My Mom raised us out of the era of Walt Disney’s Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I decide that person is a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help build trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance yourself from them. Sometimes, that is virtually impossible and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4

Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

Blog - Hustle - Jon AcuffTurning that last page of a great book is both satisfying and a bit sad. Satisfying in that I have gained so much insight and empowerment in reading Jon Acuff’s Do Over. Sad in that I will miss this super-practical literary journey with Acuff. Such a great read and such a fascinating journey. Looking forward to your next project, Jon.

[Jon Acuff’s words are in italics or bold font. Enjoy.]

Jon starts his section on hustle with a quote by Jack Gilbert: “Music is in the piano only when it is played.” Writing as a not-so-musical member of a musical family, I resonate with this.

In Do Over, hustle is defined as “shorthand for ‘work hard’. Hustle is not just something we add to our Career Savings Account. It is something that multiples everything else we have in it.”

Remember Jon’s formula in Do Over:

(Relationships + Skills + Character) x Hustle = Career Savings Account

To apply hustle, you need grit, flexibility and awareness. As I plowed through Jon Acuff’s writing on hustle, it became very clear that to go after our dreams we have to let go of fear and doubt, all the “what-if’s”, and take hold of what we have to do to get us where we hope to go. It’s work. It’s doable, but we can’t go into it half-way. It takes grit.

“Fear hates hustle. Nothing enrages fear like deciding to actually work hard…Grit is being stubborn in the face of fear. Grit is believing in can when can’t is loud.” – Jon Acuff

Stephen Pressfield says, “The amateur believes he must first overcome his fear; then he can do his work. The professional knows that fear can never be overcome. He knows there is no such thing as a fearless warrior or a dread-free artist.” (p. 213)

Nathan at guitarPhoto Credit: nathanmillsguitar.com

Flexibility enters in when you refuse to have a narrow view of perfection or success. Instead of believing fear’s lie of “I don’t have what it takes,” flexibility gives you the courage to say, “I have what it takes to try.”

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“Fear is not the same thing as regret. Regret is a small stream that cuts a canyon into your heart slowly over time. Will you face the fear of today or the regret of forever? Will you attack your fear of failure, maybe even fail and try again?” – Jon Acuff

Make Grit Decisions.

Here is what Jon says every grit decision needs:

  • Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
  • Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
  • Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
  • Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
  • Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

Acuff encourages the reader to build a Grit List – those things you may not want to do but you know they are the things that will get you in position to take advantage of that career opportunity (stronger relationships, sharpened skills, deeper character). For Jon, one of those things was e-mail. He reconciled the hard work of writing and responding to e-mail in a wise and timely fashion. What would be on your Grit List?

Be aware. “The first half of hustle is addition [new relationships, new skills and new character], but you don’t get to add anything to your life unless you remove something else…You’ll need to find space in your life. “

Blog - Jon Acuff on HustlePhoto Credit: acuff.me

My husband says, “Whenever you say yes to something, you have to say no to something else.” What will you say no to, to say yes to this?

In review, at some point during your career you will:

  • Hit a Career Ceiling and get stuck, requiring sharp skills to free yourself.
  • Lose a job unexpectedly, or need one upon graduating, requiring strong relationships to survive.
  • Make a Career Jump, requiring solid character to navigate the chaos that jumps always generate.
  • And finally, in the case of hustle, you will get a surprise opportunity you didn’t see coming, requiring smart hustle to make the most of it. In moments like that, you’ll need awareness to recognize what to do, grit to actually do it and flexibility to respond to the surprises.

Jon tells story after story in his section on Hustle about ordinary people who overcame their fears and doubts and worked hard to have the careers they wanted. “Every Do Over avoided because of fear fails. Hustle, grit, and flexibility is ‘crawling through a window when the door is slammed shut.'”

“Let no one be deluded that a knowledge of the path can substitute for putting one foot in front of the other.” – Mary Caroline Richards

Why not me? Why not now? Why not here?

“You really think you can do this?” You’ve probably asked yourself that question. Fear loves that question. On a walk in the woods, on a calm spring day I answered it for myself. “Apparently, I can.”

Finally Jon Acuff looks us straight in the eye, kindly, and says, “I think that can be your answer too. Do you think you can have a Do Over?

Apparently, you can.

[Buy Jon’s book, subscribe to his blog, follow him on Facebook and Twitter, listen to his podcasts. I don’t say this casually. He has won an audience by doing all the hard things he encourages the reader to do and then sharing what he’s learned for pennies when you think how much your life is worth. I’m on my own Do Over. Going for it. Thanks again, Jon.]

Blog - Do Over with Jon AcuffPhoto Credit: SmartCreativeWomen.com

My Previous Blogs on Jon Acuff’s Do Over – Part 1, Part 2, Part 3, Part 4 – Today’s Blog is final piece in Series

YouTube Video – Jon Acuff’s Top Tips on Hustle (in 1 Minute)

Jon Acuff Hustle Archives

Jon Acuff Starts Over

Start: Jon Acuff on Rescuing Time, Hustle, and His Book Start – Podcast

What Hustling Means, with Jon Acuff – Podcast

Jon Acuff on Character at Work – 9 Quotes & a Challenge – Part 4 of the Do Over Series

Blog - Jon Acuff & wife JennyPhoto Credit: Nancy Ray Photography

Who would have thought reading a business book would become a deeply personal experience? Encouraging. Empowering. Do Over has launched itself in my life. Jon (the writer) and Jenny (the wife) Acuff have become like good friends, in a virtual book-driven way. He’s clearly a funny, risk-taking, keen observer of people in the workplace.  She, on the other hand, seems to both hold his feet to the ground and spur him on to what’s next. I’m pretty certain that Jon’s “do over” has Jenny written all over it. Thank you, Jenny.

When he talks about character (in the section of the book I’m covering today), he compares it to planting fruit trees. Character takes time to grow. Its fruit is worth the work and the wait.

As in previous blogs in this series, Jon will do most of the talking.

9 quotes follow. Also an exercise and a closing challenge. I hope you read the book. It is seriously, or not so much seriously, like grappling with a friend about a deep longing for career. Then receiving the best. advice. ever. Jon’s cool, and all…but his own fight for humility and honesty and his own fears and failures give him a platform. A platform to talk into my life and into the lives of those I love the most – my husband and my adult children. Thank you, Jon.

So here’s a bit of what he says about character and its impact on us in the workplace…especially in considering a Career Jump.Blog - Do Over

“Relationships get you the first gig. Skills get you the second. Character is the reason that people will still want to give you another chance if the first opportunity fails. Character is the mortar between all the other parts [relationships, skills, hustle] of the Career Savings Account. It’s what holds the other things together. “

“Character is also what you need the most when you make a positive, voluntary career transition, or what we’re calling a “Career Jump.” You need it the most then because it will be tested the most when you ‘just go for it’ or ‘chase a dream’.”

“When you make a [career] jump, you will be tempted to cut corners, to quit when the going gets tough and lose your patience when the results you expected don’t immediately happen. It is your character that will push you forward.”

Exercise: This time we don’t use note cards, but a notebook would be handy. Jon asks the question: What’s one character trait, related to your career, that you’d like to grow stronger? That’s where we start. You might still want a friend’s help in this. None of us are perfect, so it shouldn’t be too difficult. Just pick one to start.

As part of this exercise, consider those weeds in the workplace that could choke out that character trait you’re planting and nurturing. Jon lists four especially nasty (and all too common) ones:

  • Narcissism – our focus is all on ourselves. Weighing every decision and process in your workplace as it relates to you.
  • Dishonesty – Covering a mistake, embellishing our performance, gossiping, outright lying.
  • Pessimism – That negative cup-half-empty (or even broken) take on how things are going at work. It’s not just a weed in your own orchard but it can seed clouds over your coworkers’ view of work. Pessimism can rob you of the ability to brainstorm and to dream (“two activities that require the optimism of creativity”).
  • Apathy – you’ve gotten to the place you just don’t care anymore. What was once being passive now becomes deeply defiant. Partnered with pessimism, you convince yourself that you don’t have what it takes to do a Career Jump. A dry and dogged inertia can set in, crippling your ability to orchestrate a Career Jump.

Acuff focuses on 3 character traits in particular to grow in your Career Savings Account: Generosity, Empathy, & Being Present.

Generosity is a game-changer. During a Career Jump give generously as a way to beat back the weed of greed. Greed will end up costing you a lot more than you think. Make your definition of generosity bigger by being generous with your skills and time, not just your money.”

Empathy = Understanding someone else’s needs and acting on them. Generosity and empathy are closely intertwined; they go hand in hand. The stronger you get in one, the stronger you’ll get in the other.”

“The simplest thing you can do to be empathetic [is to] show up.”

“If you really want to reinvent your work and get ahead, there are three things you need to deal with – your phone, your computer and your meetings. Be present.”

[You hear this a lot these days – how distracting are our phones and other electronic devices, and how our shortened attention spans have impaired us related to deep thinking and creative, out-of-the-box dreaming and decision-making. The ones who deal with these will be the outliers – the leaders in the fields of our future. It’s laid out there – now for us to take our lives back.]

“You need character the most when you decide to chase a dream. “

“The moment you decide to make any sort of change in your career, you send other areas of your life into chaos. The bigger the change, the bigger the chaos. Wherever you jump, your character jumps with you.”

Challenge: “Is living with the chaos of a decision easy? Not really, but you do get used to it. I try to create [chaos] sometimes as a way to hide from something else I’m afraid of. I’ve discovered that’s a lightning-fast way to drain a Career Savings Account. When real chaos comes…don’t fight it. If anything, lean into it. ‘Easy’ and ‘adventure’ very rarely travel together.”

These Four Character Flaws Can Kill Your Career – Jon Acuff

Jon Acuff – Character Archives

The Awesome Career Audit – Jon Acuff

Jon Acuff Quotes by Goodreads (different from ones above)

Why I Hate Jon Acuff by Rob Shep

Do Over – Rescue Monday, Reinvent Your Work, and Never Get Stuck – by Jon Acuff – Notes (Part 1)

10 Quotes by Jon Acuff on Developing New Skills & Sharpening Old Ones – Part 3 of Do Over Series

Nathan at guitarPhoto Credit: Nathan Mills Guitar

There’s this guitarist I know. His music is a work in progress. Not his music itself, because he hones his craft daily. Still, his career in music is a study in skill development. No industry stands still. The ability to silence a room with the sound you bring out of a guitar does not a living make. Usually.

There are so many other skills called to bear in a successful career in music today. Composing, arranging, teaching, performing, collaborating, marketing, production, diversifying style or instrument. Whew!

Then there’s your day job (by necessity, or for other reasons). Wisdom is to bring the same disciplines and desire, of that skilled musician, to work every day. To be the best asset you can be for your employer or your company. Shirking entitlement and nurturing an attitude of graciousness and gratitude.

Who is this person?!

Jon Acuff talks about becoming such a person in his book Do Over. He tackles the subject of sharpening and developing skills as imperative to any career, and especially to break through a Career Ceiling.

Have you ever gotten stuck in a job? No, I’m not talking about being ungrateful or feeling entitled to a better situation. I’m talking stuck – as in getting to a place in your job where you can’t see being able to ever advance or be more creative or grow professionally?

Acuff invites us readers to take a good look at our skills to see what exactly we uniquely bring to your job. This would include skills we might have discounted or even forgotten we had.

Below are 10 bits of wisdom from Jon’s section on skills:

  • Relationships get you the first gig, skills get you the second.
  • When you hit a Career Ceiling, skills will be the hammer you use to break through.
  • Don’t let fear hide a skill you’ve always had or wanted to pursue. Just because you’re afraid of doing something doesn’t mean you shouldn’t.
  • Small skills have the tendency to add up to big careers.
  • Master the invisible skills – Go to work; add value; own your attitude.
  • When you have a bad attitude it flavors every part of your performance.
  • If you want to get better at something, it always costs time. If you don’t have any, steal some from…Facebook or any number of things that are requesting that resource without paying you anything in return.
  • I’m convinced that fear beats the “You don’t have enough time” drum because it never wants you to invest in your career. This is a lie.
  • Your willingness to discipline one part of your life creates freedom in another.
  • You will need skills most when you find yourself stuck. The ceilings are designed to filter out the lazy and uncommitted. Every skill can be a hammer. Start banging. Career Ceilings were meant to be broken.

Like with looking at our relationships, he calls for us to use note cards and list (one per card) all the skills we can think of – whether currently using them or only in the past; whether work-related or not so much. Once we’ve exhausted our ideas on skills then, he says to look for patterns.* It’s so easy to settle into a rut of doing the same thing every day. Going after new skills and sharpening old ones help us to be good at our jobs and, at the same time, love our work.

Whether you are a musician, a teacher, an I.T. guy or a caregiver, you have skills and you can build on those skills. Determining to be diligent to grow your skills and grateful for the opportunities to learn will take you farther than you know. Right through that career ceiling.

“You know who we should fire, that guy who keeps learning how to do his job even better,” said no one ever. – Jon AcuffBlog - Do Over - Jon Acuff

Photo Credit: Forbes.com

*A Simple Two-Step Exercise for Figuring Out What You’re Really Good At – Jon Acuff, Business Insider Start Your Do Over Today

Start Your Do Over Today! – Jon Acuff

Jon Acuff: Why Most People Don’t Reach Their Full Potential And How You Can

Nathan Mills on Vine

Crosstrain at Habitat for Humanity - Aug 30 2014Learning new skills on-site with Habitat for Humanity