Tag Archives: Monday morning

Monday Morning Moment – Passing the Baton – Building and Leaving a Legacy

Photo Credit: Vimeo

Today, the idea of legacy fills my thoughts. To think of how to build and leave a legacy…to pass a baton well…planting it firmly in the hand of the next runner…how do we prepare for such a thing?

Yesterday, two events stirred my heart and mind in how well we can leave a legacy. In the morning, during their worship service, an older church in Richmond gave its keys to a younger growing church.  Photo Credit: Chris Kollman

Such an example of selfless generosity caps the legacy of this church’s service to this community. Part of legacy, the passing of the baton, is for the second runner to take it and run hard with it…to finish the race…to win the race. For Patterson Ave. Baptist Church (the website is already down), the race is finished…and finished well…for Movement Church, there is still a race to be run. May we finish well, too.

Church Disbands; Donates Building to a Younger Congregation – Tammie Smith

Historic Richmond Church Closing – Bill Nieporte

Worship Wednesday – Even If – MercyMe – Deb Mills Writer

The second event yesterday was a small party for a couple of friends of ours – a celebration of 60 years married. These two have taught usmuch about marriage, but they have also taught us and walked us through to a deeper faith. They are a living legacy to all who are fortunate enough to know them.

So often when we think about legacy, we think of older ones, but legacy building can start in youth. Olympic swimmer Michael Phelps started very young. He began as a young athlete pouring into the lives of children who hoped to grow into athletes like him.Photo Credit: Commons Wikimedia

Phelps was amazing to watch in the 2016 Summer Olympics, winning gold medal after gold medal. Then in the 100m butterfly final, he lost to Joseph Schooling, of Singapore, who met Phelps when Joseph was just 13 years old. 8 years earlier. Michael Phelps’ legacy of 27 gold medals may be what most will remember about him. However, his silver medal will be what Joseph Schooling will remember, after winning the gold medal himself in that event. Michael Phelps is still young and his legacy-building continues.

The Legacy of Michael Phelps Is As Much in two Pictures As It is in 27 Olympic Medals – Jeff Passan

My mom is in Heaven now…for 15 years so far. Her impact in my life and that of many others goes really deep. However, I’m not sure how long my children will remember the incredible good she poured into their lives. Their children won’t even know her. It is what it is with life in our youth-oriented culture. Still…my mom’s legacy is safe with me. I will never be the tireless servant or the big-hearted womanshe was…but it is my endeavor to grow in that direction. As long as my memory endures, her life blends with my own.

Leaving a legacy is on the minds of us moving into our senior years, but building a legacy begins much earlier. I have enjoyed reading about it in preparation for this piece.

Bart Astor wrote a piece on legacy for Forbes. He proposes four ways to leave a legacy:

  1. Provide a family history. – Websites and guides abound on this subject. Asking older family members good questions can start that process. I will never forget when my mom died that it wasn’t 5 minutes before something came up and my immediate response was “Mom would know”. Too late. Ask questions early; label pictures; build a family history. Even if others in the family may not seem interested. It’s worth doing.Photo Credit: Success
  2. Give to charity. –What do you care about? Leaving money to our children may help for a season. Giving to charities during our lives makes a difference in real time. Giving builds a legacy and models legacy-building for our family. We also believe in supporting causes that aren’t necessary considered charities ( crowd-sourcing, for instance, like Patreon helps us support a favorite musician).
  3. Write a legacy letter – In a way, I started blogging with this in mind. Writing a letter as if you knew you were going to die sooner than later may seem morbid, but it is really a beautiful way to speak the words you want to make sure get said before you’re gone. Whether it’s in months…or many years later. A legacy letter can be written over the course of years…almost like a journal. Some things are too precious to leave to an aging memory.
  4. Prepare an ethical will. This is something we can all do, whether young or old. A will is not a document we want to use to punish people or reward some and leave out others. A will is a final blessing we can give to others. Putting off writing a will is not helpful. We’ve encouraged our children to do wills while in their 20s. Wills can always be changed but they are an excellent way to provide for those we love during a terrible time of loss. When writing a will, it’s wise to do all we can to make our intent completely understandable and loving. We have tried to do just that with our wills.

4 Smart Ways to Leave a Legacy – Bart Astor

We do well to mark our position in the race before us…to grip our baton…and then run hard. Our race does not last forever. There comes a time we hand off our baton to that one waiting eagerly to grip the baton at our release. Hopefully that runner has done all she can to be ready for the next leg of the race. Hopefully we have done our part…well…building legacy and leaving it in good hands.

How to Leave a Lasting Legacy – Marelisa Fabrega

Those Top 37 Things You’ll Regret When You’re Old – Lessons Learned in Life – I didn’t resonate with all of these, but some are embedded in my DNA for sure.

11 Quotes About Leaving a Legacy

Monday Morning Moment – Are You Listening? Or Are You Silencing Voices?

Photo Credit: Flickr

Let’s start on the grandest scale possible. Even the God of the universe invites us to speak to Him…and He listens and actually hears us.

Something to aim for with each other…on the smallest scale of our lives.

We love when little babies recognize our voices as attached to people they have grown to know and love in their short lives. Then they discover their own voices, and we celebrate that milestone. That magical power of making their observations and requests understood must be life-changing for them…and for us.

At some point, years down the road, we begin to tune out a little…and we model it for them, farther down the road.

This “tuning out” is why courses in active listening abound in universities, and not just in the communications department.

In our adult lives, of work and community, we are wise to take a measured look, from time to time, at how we listen and whether we silence the voices around us by our behavior.

Leadership coach Kate Nasser posted a bold article on the workplace scenario of silencing employees.

She doesn’t hold back on leaders’ responsibility in this, but I view this as applicable to any part of our community, whether it be marriage, family, friendship, or religious/political affiliation. A brief summary of Nasser’s 15-point checklist follows:

  1.  Look unapproachable.
  2.  Have a thin skin and make it about you.
  3.  Do not ask for input.
  4.  Bully and berate others or their ideas.
  5.  Speak only to those who make you comfortable.
  6.  Ignore ones who raise issues.
  7. Create a hierarchy of those you speak with and those you don’t.
  8.  Claim you want innovation but demand proof during the creative phase.
  9.  Take credit for others’ ideas.
  10.   Accuse and blame in public.
  11.   Nit-pick on details when ideas are first offered.
  12.   Change the subject without acknowledging what was said.
  13.   Pit one person against another.
  14.   Override every decision others make.
  15.   Lead chaotically with constant exaggerations and untruths.

Insidious Leadership: Are You Silencing Employees? – Kate Nasser

Whew! That was rough, huh? None of us are probably characterized by all those points. However, did any of them smart a little? We don’t want to be that kind of person…probably none of us…that kind of person who, by our behavior and attitude, silence another person’s voice. We all lose when that happens.

Dealing with our realities helps us to listen actively. Our realities may include over-work, weighty responsibility, and seemingly inadequate freedom or resources to make change. Don’t we want to be active listeners…to gain from those around us and empower them to be successful? We can become effective listeners again.

YouTube Video – The Power of Listening – William Ury – TEDxSanDiego

We may think we are good listeners. We make eye contact. We “give face” to those around us. However…hear this. Do others’ ideas make us tired? Do we have a strong grip on “the way it is” and have no intention on giving way…no matter how well we think we’re listening. Author and mediator William Ury (see TED Talk above) speaks of true communication through “a listening revolution”. First we listen to ourselves to discover our own desires, dreads, and dreams. Then we learn how to listen with understanding and with the determination of acting on what we hear. Actually, listening, with the goal of understanding, is the first action we take.

“Give them our full attention and listen to the human being behind the words, because one of the biggest gifts we can give anyone is the gift of being heard.”William Ury

Photo Credit: Flickr

I’ve had more experiences than usual with doctors over this past year. As we all know, they have the reputation for not being “good listeners”, for not “giving voice”. I can tell you the ones I hope not to see again or the ones who are visibly backing out the door before my questions have been answered. There are still others who “give face” – eye contact and a seemingly engaged look (from years of practice maybe) – who have clearly still moved on to the next patient, even while still standing by my bed.

Then…there is the one or two – those beloved physicians – who actually sit by us, in the exam or hospital room. They treat us as if we’re the only patient they have that day. We talk together, and I know that we are partners in keeping me healthy. Right? Partners – not the greater and the lesser actors in a scene, but partners.

Kudos to you out there – physicians, bosses, colleagues, spouses, parents, children – who don’t just have the look of listening or communicate some sort of nuanced “I hear you”. Kudos to you who really listen and engage with the other.

We are not all just a set of ideas or opinions. Real people bring a voice to the table. When we communicate that we are too busy or too important or too settled already on a decision to consider one more voice, we speak volumes about our own character…and eventually the product or service we have to offer.

[I’m preaching to myself here…reminded of the God of the universe who takes the time and action to assure us that we will be heard… when we speak to Him. Sometimes, I cry out to this small world of mine, demanding to be heard…when there is a place, a Person, who always welcomes me. Please forgive my waxing a bit philosophical or theological. For me, it’s a good place to start in 1) sorting out what exactly I want to voice, and 2) practicing listening to another with the same honor/respect I wish for myself.]

We are not just the ones who silence voices or the ones who feel we are not being heard. We can be both, and usually are.

Listening, determined to understand, brings us closer to both leading well and following better. Something to think about on this Monday morning.

Don’t miss the links below. Really excellent reads on how we silence one another’s voices and how to we turn it around.

Insidious Leadership: Are You Silencing Employees? – Kate Nasser

Can Your Employees Really Speak Freely? – James R. Detert & Ethan R. Burris – Harvard Business Review

6 Reasons Employees Must Speak Up to Thrive at Work – Glenn Llopis

7 Tips for Wooing Your Employees Into Loving Their Jobs, Again – Matt Straz

Monday Morning Moment – Ignoring in the Workplace and the Powerful Practice of Noticing – DebMillsWriter

Monday Morning Moment – the Power of Reflection and Journaling

Photo Credit: JimileeK, Flickr

My mom was an intuitively reflective person. All of life was full of meaning for her. People mattered – what they said, what they did…what they didn’t say or do. She noticed how things played out, and she made decisions based on outcomes. Her decision-making was tempered by her faith and her understanding of the constancy of God. She was intentional in all she did.[a magnet always on Mom’s refrigerator]

She wasn’t perfect, of course. Reflection can spiral down to worry or fretting, and Mom struggled with that. Reflection can also err in over-thinking or over-analyzing. Mom could fall into “meddling”, giving instructions, or offering advice not asked for, but this was a most rare occasion. Even when she did it, I knew and appreciated her heart. She was right on the mark much of the time.

My whole life I have strived to learn from her and to be like her.

Reflection as a life habit is difficult for me. I like to fill time…even if it’s only with purposeless activity. Screens are my nemesis, be they computer, phone, or TV. Also over-committing or over-scheduling also hamper reflection. There seems a perverse and mythical work ethic that requires our days be full of meetings. If we don’t have our weekends similarly filled, we vigorously look for ways to fill them.

To our peril.

Reflection is to look back – over our day, or an event, or a conversation – and to pause and think deeply about it. What did we learn? How do we adapt our thinking and actions related to what we experienced? How do we go forward?

Photo Credit: Loppear, Flickr

We can have reflective practices in our work and personal lives, even built into our days. These include alone thinking time, “sharing thoughts” conversations, and journaling/writing. My husband comes home from work and, in good weather, changes clothes and heads to work in his garden. After awhile, he settles into a lawn chair and just sits, watching and thinking. At some point in those moments, reflection blossoms.

[I benefit because he shares those reflections with me…and others later sometimes.]

Benjamin P. Hardy, my favorite writer on productivity right now,  doesn’t talk about reflection so much, but he preaches it without saying the word. He recommends the deep work that happens outside of work. He also strongly promotes journaling as a “keystone habit”. In his article Why Keeping a Daily Journal Could Change Your Life, he is so thorough in his support of journaling that I can’t imagine anyone NOT journaling after hearing him list out the many life benefits.

I have journaled all my life, but it hasn’t always been as focused as it could be. My journals have sometimes just been reporting tools, emotion-processing devices, rant writing, and the like.

However, like my Mom, I discovered that writing is a way to bring reason to my irrationality and resolution to conflict. After writing awhile, I can come back to life, refreshed and better equipped to do what’s next…whatever that might be.

Forbes writer and executive coach, Henna Inam (author of Wired for Authenticity) counsels leaders to keep a journal.

The exercise of leadership is not unlike a sport you play. When you review your actions in the field you learn what worked, what didn’t, and adjust along the way. Leadership guru Peter Drucker said: “ Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. ”

Photo Credit: Slideshare

Inam provides a kickstart to journaling with these questions and writing prompts:

  • What’s present for me now?
  • What’s going well? What’s creating that?
  • What’s challenging? What’s creating that?
  • What needs my attention?
  • What’s meaningful? What am I grateful for?
  • What strengths do I notice in myself?
  • What strengths and contributions do I notice in others?
  • What am I learning?
  • What is an action I’m committing to?

Inam’s questions are helpful. They can bring focus to our ramblings. You might choose a different approach to how you use journaling in your reflections. Please share in Comments. Also, journaling may not be your preferred vehicle for reflection. I love, for instance, when workplace leaders encourage reflection over the course of a work day. Isn’t it lovely when a training or conference has reflection time built into the program…so it’s not just an “information dump” with no time to process. If you have experiences, either negative or positive, about your own use of reflection in the workplace, please share with us. We’re not just talking about productivity here, but personal growth and community building.

Talk a few minutes and reflect on the possibilities.

To Be an Effective Leader Keep a Leadership Journal – Henna Inam

Why Keeping a Daily Journal Could Change Your Life – Benjamin P. Hardy

Reflecting On Work Improves Job Performance – Carmen Nobel

YouTube Video – The Power of Reflection at Work – HEC Paris Professor Giada Di Stefano

Learning and Leading with Habits of Mind – Learning Through Reflection – Arthur L. Costa and Bena Kallick

Teaching/Learning Critical Thinking Using Reflective Journaling – Dr. Mara Kaufmann – Slideshare

Monday Morning Moment – Community in the Workplace – We Need It

Photo Credit: Pixabay

Working on teams made for some of the highest performance years of my career. I used to think it was a weakness of mine that I didn’t thrive professionally if I wasn’t on a team. Looking back at seasons of life where my work required solitary focus as well as the times when collaborative effort was the expectation, the difference in quality of life and product was astounding.

We need each other. Author C. S. Lewis even observed that we are all “one vast need”. This thinking goes counter to our culture’s bias toward self-sufficiency and independence. In the workplace, our brilliance does not have to be defined as always being the lone ranger or the self-starter. How we work with others, and what we draw out of each other, in terms of value, creativity, and resource could be the difference in both performance and morale.

“When we live our lives in isolation, what we have is unavailable and what we lack is unprocurable,” wrote Basil (an early Church father). When we live our lives independently, other people are poorer because they cannot benefit from our gifts: “what we have is unavailable.” Also, when we isolate ourselves, we are poorer because the benefits of others’ gifts are lost to us, so what we lack, we cannot get. There are good things in others that are “unprocurable” unless we interact with them…You are “one vast need” and must avoid the extremes of saying, “I am not needed,” or, “I don’t need you.”Art Lindsley

Community – and Why We Need It – Art Lindsley, C. S. Lewis Institute

Early in my career, people invested in my professional development and in me as a person. I had rich opportunities to work alongside both leaders and practitioners who shaped what I had to offer in the workplace. You have read about some of the teams I’ve had the privilege to be a part (here and here)… The work of those teams continues to thrive.Photo Credit: Wikimedia Commons

What we do together far surpasses what we can do individually.

Individualism is a fine idea. It provides incentive, promotes leadership, and encourages development—but not on its own. We are social animals who cannot function effectively without a social system that is larger than ourselves. This is what is meant by “community”—the social glue that binds us together for the greater good. Community means caring about our work, our colleagues, and our place in the world, geographic and otherwise, and in turn being inspired by this caring. Tellingly, some of the companies we admire most—Toyota, Semco (Brazil), Mondragon (a Basque federation of cooperatives), Pixar, and so on—typically have this strong sense of community…Somehow, in our hectic, individualist world, the sense of community has been lost in too many companies and other organizations. – Henry Mintzberg

I agree with these authors and many others on the importance of community in the workplace. Right now my work is done in a very solitary environment. Thankfully, I have friends and colleagues who fill some of the void where I miss team. In times when our workplace lacks community, we shouldn’t wait on outside forces to alter our situation. We must take steps to create community. Brook Manville has written an excellent step-by-step process to embolden us in this effort. Missing community at work is just wrong, especially because we can do something about it.

Can major transformation really begin…almost spontaneously, with small acts by people who are not part of the senior leadership?…In his recent book Community: The Structure of Belonging, Peter Block, an authority on workplace learning and performance, wrote, “Most sustainable improvements in community occur when citizens discover their own power to act…when citizens stop waiting for professionals or elected leadership to do something, and decide they can reclaim what they have delegated to others.”Henry Mintzberg

Rebuilding Companies as Communities – Henry Mintzberg, Harvard Business Review

Can we have community on every work team? Maybe not. Can we have community at work? Absolutely. Whether it is a core value of a company or not, we can create and cultivate community whatever our role is and wherever we find ourselves in the workplace.

Let’s get after it!Photo Credit: Vimeo, Belbin

Wisdom for the Teaming Masses – Brook Manville, Forbes

Saturday Short – a Space and a Place on the Team – Deb Mills

Belbin Improving Teams 2017 – Vimeo

Monday Morning Moment – Taking the Social Capital Challenge – 5 Steps Forward

Photo Credit: Pixabay

You know that experience of events converging and what was foggy before becomes crystal clear? I just had that kind of week. A series of non-random things happened that caused a chain reaction of a magnitude that launched me out of my  creative doldrums.

Here’s what happened.

Backtracking a bit, I’ve been thinking solidly for several weeks on social capital – what kind of resource that is and what it takes to have it (or restore it).

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. Simple English Wikipedia

I wrote about social capital twice – here and here. After posting that last blog, the following events had huge impact on how I’ve been doing life.

  1. The right book landed in my hands. Literally.

It was Jeff Goins‘ latest book that was just released. His 5th book and already a best-seller, Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age came in the mail.

I tore into it and was so encouraged and empowered by his stories and counsel for artists, like him. No, not like him in the best-selling author part…but like him in the before “possibility-season” of his life.

In Real Artists Don’t Starve, Goins gives 12 principles of how to actually be effective and successful as a creator (whether it’s music, writing, painting, or any other creative work). Reading his principles and the stories of artists and crafters through history give not only hope but tools through which we can make a living with our craft.Photo Credit: Jeff Goins

Book Marketing 101: What Works and What Doesn’t (Lessons From My Latest Launch) – Jeff Goins

2) Significant conversations followed. After posting my last blog, a writer acquaintance suggested we get together. Ann Lovell is a seasoned writer and currently employed as a Communications Director. Not only that, she continues busy with her own writing and is editing the manuscript of another incredible author. We talked about writing, and she offered her help. That was huge for me and right out of Jeff Goins’ book. Then another author friend Kevin Prewett with whom I share workspace some weeks also gifted me with good and thought-provoking questions about my writing. So helpful. Finally, through one more conversation, I realized how my own focus had been more on guiding and encouraging younger  writers and artists around me without noticing my own craft had gone untended. That conversation, with our guitarist son Nathan Mills,   was much illuminating. This time I benefited from a younger artist.

Significant conversations all.

3) A “Come to Jesus Moment” happened with my best friend. The one person in my life who has read all the blogs and has celebrated every high and encouraged me through every low is that husband and friend of mine, Dave. I am sometimes guilty of giving counsel too quickly (ok, advice…really. Unasked for advice. Dang it!). It’s much easier to look in others’ lives and suggest a small tweak than to face full on what totally needs rerouting in our own lives. In the last couple of years, taking early retirement and being too much on the outside looking in, I have time to come up with a prescription for anyone else’s problem. [Yes…guilty.] Not that I’m wrong, necessarily, but the situation is not mine. Most probably, Dave, or Nathan, or whomever it might be knows far more about where he/she is on that trajectory toward next steps than I could possibly conjecture. So here’s the “Come to Jesus Moment”. Over the weekend, Dave and I were talking about this season of life. We resonated together about lost social capital…those strong influencer groups with whom we once were a part and now not so much. In that brief conversation, when I would usually cheer on Dave to rally, the proverbial light bulb went off. Not just for him but for me as well. It is still possible to reclaim ground lost. Now was the time to act.

4) I applied for a job. I’d been toying with this for awhile. Until my dad died, I was making so many trips to help care for him, it seemed impossible for me to work anywhere. I would toss around options with family and friends (teaching ESL, hospice, school nursing), but nothing seemed to fit. Then for several months, I would hear of friends being hired into the coolest jobs and struggled to have unreserved joy for them. It was time for me to either continue with contentment in my current state of not working or take aim in one direction or another and do something. One job caught my eye. One job. I did the hours of updating my resume, pulling together samples of my writing, and crafting a cover letter. If I don’t get that job, I’ll apply for another.

5) I took the Social Capital Challenge.  A couple of months ago, I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. He invites his readers/listeners to something called a social capital challenge. I signed on…weeks ago for a month-long challenge…and then did nothing.

Photo Credit: Screen Shot – Art of Charm

Until today…

Today I created a written goal and posted it somewhere public.

I joined the Facebook page for The Art of Charm Challenge just now, and here was my first posting.

“Hello, everyone. I signed up for the challenge weeks ago. Even though its email reminders, baby to bigger steps, have been feeding my inbox, I wouldn’t even open them. Until today. Today I am ready. My goal is to have a manuscript with the art work publish-ready by the end of the year. My co-author and I had our first sit-down today, to share story idea and flesh it out some and to do the beginning photographer for the illustrator. Whew! There it is.”

Photo Credit: Pixabay, Jess_the_VA

I’m taking a deep breath…and we’ll see where this all lands. Whatever lies ahead, I’m so grateful for good counsel, courageous and creative friends and family, and clarity. It’s a very good Monday.

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Monday Morning Moment – When Connections Are Lost – a Rant, a Resolve, and a Request – Deb Mills Writer

6 Things You Need to recover From Every Day – Benjamin P. Hardy

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age – Jeff Goins

6 Things You Need to Recover From Every Day – Benjamin P. Hardy

28 Lessons From Great Writers, Artists, and Creators on Mastering Your Craft – Ryan Holiday

The Whuffie Factor – Tara Hunt

Monday Morning Moment – Remembering – Memorial Day

Photo Credit: Hanscom Air Force Base

Happy Memorial Day doesn’t really fit this day, does it? Our commemoration of this day in America is a bit complex. I get the parades, and the setting flags on tombstones, and the sepia portraits of our military heroes past displayed on Facebook pages. Grandfathers, fathers, husbands, brothers…and, these days, their female counterparts.

The grilling and road races and t-shirt giveaways at baseball games? I don’t get so much. Yet, like our fellow Americans, we will grill and we will celebrate a day off…and through all that we will remember. We will remember the sacrifices of those who died to preserve our freedom.Photo Credit: Wikipedia, Normandy Landings

I actually began writing this blog 3 years ago to help me remember. The many lessons of life, the travels, all the people we’ve known along the way, and the great provisions of God. It has helped me to write them down.

Memorial Day is a somber remembrance. The soldiers I’ve known personally who fought in wars survived them. Still, I have friends who lost loved ones serving in hard situations. I stand alongside to remember. To remember those of our own who died and to remember those families who also lost their loved ones on the other side of battle. There’s always the other side of war…the family side.

How ever you spend your Memorial Day…whether with a burger or fasting or at work or play, stopping and remembering is the first order of the day. We have much to be grateful for. On this day and every day.Photo Credit: Paul Davis On Crime

If someone you loved died in one of these wars or in any service to our nation or community, please comment below with their names and any details you choose to include. I would be pleased to help honor them in this small way.

Independence Day in the USA – Remembering that Freedom Is Not Free – Deb Mills Writer

Stones of Remembrance – Lest I Forget – What Are You Remembering About God Today? – Deb Mills Writer

Worship Wednesday – Stones of Remembrance – Lest I Forget – Part 2 – Deb Mills Writer

Monday Morning Moment – That Thing That Doesn’t Need to Be Said – and If It Does

Photo Credit: Wikimedia

Being an extrovert is a bit of a curse, isn’t it? Verbally-processing introverts struggle as well. That need…that compulsion…to get words out of our heads and in the open. We who suffer with this understand the wild nature of words. For those who don’t have this same impulse, you may also suffer under the weight of our words.

This is a public confession and redress of this particular conundrum.

[For those of you, like me, who feel sometimes your head might fairly explode if you don’t voice your thoughts so you can find resonance with a hearer, you are free to read the last two paragraphs first.]

I grew up with good teaching from an introverted mom who knew the power of words…and the importance of using them wisely.

This adapted from a past blog posting of mine:

My Mom raised us up with lessons on our speech from Scripture backed up by the cultural message of an old Walt Disney film, Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel. Only problem is the continuing conversation in our heads that color our attitudes, our tone of voice, our preferences, and our decisions. These we still must wrestle down and be done with.*

First, this is not a guilting of any sort. For myself or anyone else. We who restrain words understand the risk we take in speaking… especially those things we feel almost an obligation to say. Those words we think will somehow right a tilting world. Those words we feel entitled to. The words that state our case or that of another.

Second, we know, often too late, that words not spoken are rarely misunderstood. Of course, silence can be deafening as well, but we have to put our own meaning into someone else’s silence. With spoken words, it’s clear what a person is thinking. So it needs to be worth speaking. The hearer may have a very different take on the matter. Thus the risk and wariness that must accompany speaking boldly.

Third, does what we think need to be said? Will it make a difference in the positive to what’s going on in our heads? Or will what we say only add to a problem, rather than bringing it closer to resolution?

There’s a pithy and true saying floating around the internet about thinking before you speak. Here is a visual of it.

Photo Credit: Flickr, Jo Quinlan

Along with this, these days, is Think Before You Post. How many times have we deleted a Facebook or Twitter post put up in haste, hoping it came down before being read by those significant in our lives who would be hurt or offended by it? Sigh…Photo Credit: Flickr

Is our opinion so valuable as to cause pain to those who matter to us? Not. At. All.

Photo Credit: Hannah W. Potter

All that being said, finally, what do we do with the words building in our heads about massive concerns, witnessed injustices, shifts in worldview or mission drifts? There are words, as I see it, that have to be expressed almost to understand the whole picture of a thing going on. These words, raw and impassioned, we don’t speak randomly or post publicly (except in the rare occasion of stopping harm). These words if expressed may only yield spiritual reprimands, or hurt silences, or long tirades from disagreeing hearers/readers. The words that must be said, words that you know may have disastrous consequence, might need the hearing only of a trusted friend…at least at first. This sort of friend will hopefully help guide you to sort out that which does not need to be said and what does – to whom, in what manner, and on what occasion.

Oh the wisdom in thinking before we speak. How thankful I am for those trusted friends who refuse to think ill of me when words spill over! Friends, and family, who know my heart is not meant to wound, who help me sort out my words and what to do with them. Friends who know I take no joy or satisfaction in anything bordering on gossip or slander. Friends who listen, and may agree and resonate, but counsel with me – about what must be shared and what is best left unsaid. Friends who pray with me and remind me to pray. In my book, that is never spiritualizing…prayer is as real a thing as all those thoughts that can rob me of sleep…but so much better.Photo Credit: Flickr, J. D. Hancock

Anybody out there have the same struggle? Or a different struggle with words? Any helps you want to share? Shoot us some of your words in Comments below.

*Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom – Deb Mills Writer

Speech, Power and Significance of

Monday Morning Moment – Leading When You’re In Over Your Head – Cultivating a Thick Skin and Tender Heart

Photo Credit: Carey Nieuwhof

First, a leader has to recognize he/she is in over their heads. This often doesn’t happen because it’s incredibly threatening to a person’s ego as well as the ability to execute responsibilities. If a leader can wrestle with the actuality that her/his job is beyond her ability today, then there is great hope both for the leader and those under their authority.

Carey Nieuwhof and Eric Geiger are two leaders I follow on Twitter. They write extensively on leadership and have that platform because they are life-long learners and savvy watchers of life. They have “skin in the game” and have learned how to lead and continue to do so. No finished product here which gives them even more credibility to be heard.

I want to briefly summarize a couple of their articles and then point you to read the rest. If you are the leader in over your head, you will find help here. The same goes for those under the lead of a struggling leader.

Some time ago, I bookmarked Carey Nieuwhof’s piece How To Lead When You’re In Over Your Head. He lists out 5 steps to dealing with that reality and I have posted them below. If they seem simplistic to you, they are simple but not easy.

  1. Stay humble.
  2. Get a great team around you who are smarter than you.
  3. Become an avid learner.
  4. Grow comfortable saying “I don’t know”.
  5. Trust God.

There is no shame in finding yourself in over your head if you face it and push through it. No shame.

We often default to focusing on our strengths, and lead out of them instead of dealing with the weaknesses taking us down…to our detriment and that of the organization. You know that adage, “If it ain’t broke, don’t fix it”? Well, the leader in over her head can flip that on its head by breaking what’s not broken.

Read Nieuwhof’s coaching on his 5 steps. What will help any of us to be successful in dealing with a situation where we’re in over our heads is to do heart and skin checks. I say this after reading Eric Geiger’s article Thick Skin, Tender Hearts, and Four Types of Leaders.

Photo Credit: Eric Geiger

Every one of us in leadership can work through Geiger’s diagnostic and check the tenderness of our hearts and the thickness of our skin.

For those dealing with the ripple effect of the leader reeking unchecked havoc in the workplace – either because she seemingly doesn’t really care or cares more about her own ego, identity, or position than she does her employees or customers. This is a sometime reality in the workplace. Don’t be pulled down or disqualified yourself by this. It could change at any time.

You may think there’s nothing you can do about such a situation and you may be right, to a degree. However, you are completely empowered to check your own heart and skin. Has your heart grown calloused in a difficult work situation? Has your skin grown thin where you take things too personally?

Geiger, as with Nieuwhof, gives great counsel on how to cultivate that tender heart and thick skin. You may not agree with all of what both writers say (they speak from a Christian worldview). However, they have wisdom for anyone who wants to grow professionally and lead well in whatever situation you find yourself.

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help

Photo Credit: Screen Shot – Art of Charm

I had an Aha moment recently when I discovered something had shifted in this season of my life. Social capital. To be honest, I didn’t even know what that was until a couple of weeks ago. Now, I can’t stop thinking about it and how to develop it…not for what it would benefit me personally but for what matters to me out there.

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. The more money a person or a society has, the easier it is to do things and the better off people are.Simple English Wikipedia

Photo Credit: IResearchNet

There is a significant difference between social capital and human capital. The Difference Between article below gives an excellent contrast. Simply put, human capital is the skillset I bring to a team or organization. Social capital involves networks or groups of people resourcing one another to achieve something they all want.

Difference Between Human Capital and Social Capital

I could be a part of a team that has enormous human capital – brilliant, gifted, visionary people – but our potential for making remarkable change would be hampered if we ignored the social capital we could bring to bear. This is the silo effect in organizations. It’s also the inner circle handicap in other parts of our lives – where we focus on our own benefit and not that of a larger society. I referred to Jeremy Writebol’s article on this here.

My experience throughout life with social capital (before even knowing what it was) has been rich and fruitful. Just a couple of examples follow:

  • Years ago when I worked in a cancer center in East Tennessee, we wanted a vehicle for patient and family support that would endure throughout the experience with cancer (either to cure or death). There were several on our team who brought immense human capital to the table. Fortunately we also brought the resources of many networks alongside – the patients and families themselves, a nearby university, the cancer center’s foundation, the local American Cancer Society, churches and other private benefactors, and volunteer groups. It was an amazing collaborative experience and that support program continues to this day.
  • When we were living in North Africa, and our children were in high school, I was struck by the number of musically gifted young people with no avenue to share their art. In fact, at their school as wonderful as it was, there was no parent group, no booster club of any sort, to drive projects that would benefit neither the school nor the community. This small observation grew into a much larger idea and then, with surprisingly wide-reaching social capital of parents, staff, and the students themselves, a group called Better Together was formed. Out of this group was birthed an annual visual and performing arts festival which continues today. Also out of this group, our group was able to use our social capital (our various social networks) to benefit some of the local charities as well as the overall offerings of the school itself.

Social capital can be a solid foundation for developing a service or product or opportunity that benefits many. However, it can be squandered or diminished if not nurtured over time. Social capital depends on trusting relationships.

Photo Credit: NBS

Because of several factors in my own life – relocating geographically, job changes, and a series of other personal hurdles – I have let some of my social capital go cold. This happened in a season when I’m probably most aware of the enormous potential for deep, broad-reaching networking opportunities.

I just haven’t focused there lately…

Until now.

Recently I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. To be honest, the title did not draw me in, but the content did. He invites his readers/listeners to something called a social capital challenge. I signed on.

It’s not a fluffy challenge, I can assure you. In fact, it is supposed to be finished in a month, and I’m still stuck on Week 1. However, be assured, I WILL PREVAIL.

The first challenge is settling on a written goal of improving my social capital (and sharing it publicly). Here my personal struggle is deciding which of the many areas of benefiting others I’d like to land. If you are part of my now smaller social networks, you’ll hear more about this in the coming days. I’m going to need your social capital at play…and I’m confident we can accomplish more and Better Together.

What are your experiences with social capital? Your stories? Your thoughts on developing social capital? I would love to hear, in the Comments section below.

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Social Capital – IResearchNet

Measuring Social Capital – A Systematic Review – Prepared by Moses Acquaah, Kwasi Amoako-Gyampah and Nceku Q. Nyathi 

The Whuffie Factor – Tara Hunt

Photo Credit: Amazon

Monday Morning Moment – Servant Leadership – Trending Forward

Photo Credit: Tri Pham, FLickr

The servant-leader is servant first.

It begins with the natural feeling that one wants to serve. Then
conscious choice brings one to aspire to lead. The best test is: do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?Robert K. Greenleaf
“…more likely themselves to become leaders” – Isn’t that how you thought Greenleaf would end that sentence? I read it that way. We don’t naturally think of aspiring to serve – “moving up the ranks” to better position ourselves to serve.
Why write about servant leadership?
So much has been and continues to be written about servant leadership. The terms change and trend a bit differently over time. Of late, relational leadership has gained in popularity. This type of leadership is defined as “as a relational process of people together attempting to accomplish change or make a difference to benefit the common good.”
I love that concept and style of leading, but servant leadership goes even farther. Relational leaders can focus on their particular team or tribe, in a mentoring, collaborative role…for the good of those leaders and the organization and client base. Servant leaders aspire to a wide reach. Not just leader to leader, but to permeate the whole of the organization with an ethic that everyone, at every level, matters. This is a huge aspiration but the gains are huge as well.

Marcel Schwantes, founder of Leadership from the Core, has written a piece on the 10 Leadership Habits Found in the World’s Best Leaders. These ten habits are derived by Larry Spears from the Robert Greenleaf‘s pioneer work in servant leadership. Read the article for Schwantes full commentary, but the 10 habits follow:

  • Listening
  • Empathy
  • Healing
  • Awareness
  • Persuasion
  • Conceptualization
  • Foresight
  • Stewardship
  • Commitment to the Growth of People
  • Building Community

Another list of qualities to consider is posted by business leader Skip Prichard‘s 9 Qualities of the Servant Leader. Both Prichard’s list below and Schwantes’ list above are excellent markers for your own leadership:

  • Values diverse opinions
  • Cultivates a culture of trust
  • Develops other leaders
  • Helps people with life issues
  • Encourages
  • Sells instead of tells
  • Thinks you, not me
  • Thinks long-term
  • Acts with humility

Finish the whole of his article here (and don’t miss the comments – fascinating).

Photo Credit: Virginia Guard Public Affairs, Flickr

Marcel Schwantes has also written 10 Compelling Reasons Servant Leadership May Be the Best, Says Science. In this piece Schwantes tackles the misconceptions about servant leadership as well as the many reasons why it’s the best form of leadership. I personally love this article because the evidence of the kind of company that prospers under servant leadership is undeniable. We know these organizations by their service – like Chick-Fil-A, Southwest Airlines, Home Depot, Ritz Carlton, FedEx, UPS, U.S. Marine Corps, and many others. Very persuasive.

Finally, I’d like to share General Stanley McChrystal‘s view of leading “like gardeners”. My husband is a gardener. Even after a long, tiring day at his regular job, he puts in the time necessary to tend the plants he’s growing. Bent over, on his knees sometimes, doing the work of nurturing them to reach their maximum fruitfulness.

“Regular visits by good gardeners are not pro forma gestures of concern—they leave the crop stronger. So it is with leaders.”

Employees and customers know the experience (or lack thereof) of the leader who truly attends to their needs. No drive-by visits here. No sprinkling of some corporate fairy-dust just by the sheer presence of the leader in the room, or the building, or on podcast/commercial.

McChrystal warns against the leader who becomes too important to personally serve his personnel or customers.

“I would tell my staff about the “dinosaur’s tail”: As a leader grows more senior, his bulk and tail become huge, but like the brontosaurus, his brain remains modestly small. When plans are changed and the huge beast turns, its tail often thoughtlessly knocks over people and things. That the destruction was unintentional doesn’t make it any better.”

Always in thinking of leadership, we are tempted to look to our own leaders…to measure them by the scale of excellence (seen above). The servant leader is servant first. Don’t get muddled up by checking off what your leader is not. Serve that leader, as you serve other personnel and customers. Serve. Serve by leading. Lead by serving.
“Servant-leadership is more than a concept, it is a fact. Any great leader, by which I also mean an ethical leader of any group, will see herself or himself as a servant of that group and will act accordingly.”
[Please don’t miss the links below…especially those not mentioned in this blog. Also please share examples (in Comments section below) of servant leadership you have experienced…or your own personal journey in becoming a servant leader.]
Journey strong. Serve long.

YouTube Video – Servant Leadership – Leadership From the Core – Marcel Schwantes

10 Compelling Reasons Servant Leadership May Be the Best, Says Science – Marcel Schwantes

9 Qualities of the Servant Leader – Skip Prichard

The Understanding and Practice of Servant-Leadership – Larry C. Spears

General Stanley McChrystal: We Should All Lead Like Gardeners

Glassdoor’s 2017 Best Places to Work Rankings: The Importance of Common Purpose – Barry Sanders

Monday Morning Moment – True Humility in Leadership – So Not Cliché – Deb Mills

Monday Morning Moment – 7 Skills of the Top Leaders of Tomorrow – Whatever Your Age or Stage – With Matt Monge – Deb Mills

Larry C. Spears and Robert K. Greenleaf

The World’s 10 Top CEOs (They Lead in a Totally Unique Way) – Marcel Schwantes

World-Class Customer Service – The Key Is Caring – Horst Schulze on a Culture of Service – Deb Mills

Monday Morning Moment – 3 Quick Reads on Leadership – to Help You Stay the Course, Not Be a Jerk, While Being Innovative – Deb Mills

Happily Ever After – What Makes Relationships Work – Poster – Frank Sonnenberg