Tag Archives: team

Monday Morning Moment – Adam Grant on 3 Traits of the Highly Functional Workplace

Photo Credit: Pixabay

I love Mondays! It’s ripe with possibility…and prospects of new beginnings. The tricky part of the start of any week is not settling into your work station and returning to the “same ol’, same ol'” – whatever that might entail. Even when we are excited, or at least hopeful for what’s next, we can default to usual rhythms and routines. They are familiar and comfortable (at least on the surface). Neuroplasticitythe brain’s ability to restructure itself after training or practice – can be both our enemy AND our friend.

If you love your work and you see how you fit integrally on your team, and you love your team, that is fantastic! Celebrate that every day! For you, I would just love if you could take a minute and comment below. What do you see at work in your situation? What do you do yourself to nurture that workplace experience?

[Even if you love your job, would you be willing to consider how you could help other teammates to have your experience and move to the top of their professional game?]

Adam Grant is one of those guys who loves his work…and shares generously with all his readers and TED Talk and podcast viewers/listeners.Photo Credit: Flickr

WorkLife with Adam Grant: A TED Original Podcast

Adam (he makes it feel comfortable to refer to him by his first name) is an organizational psychologist and professor at Wharton Business School. He’s authored excellent books and is now moving into a new role as pod-caster. He has affirmed much of what I believe about workplace culture and its impact on day-to-day function, employee engagement, and outcomes/product.

Author, entrepreneur Damon Brown interviewed Adam Grant and posted recently on the traits of companies which are the most highly functional. His findings weren’t surprising to me, but I’d like to hear what you think.

Best-Selling Author Adam Grant: The Most Highly Functional Companies Have These 3 TraitsDamon Brown

3 Traits of the Most Highly Functional Companies:

  1. These companies make a high priority of helping their employees discover both their weaknesses and strengths, together with their coworkers. The goals relate to outcomes, sure, but, as part of that, the professional development of each employee, as well as team cohesion and a “best practice” level of collaboration. How refreshing when both department heads and all stake-holders turn a mirror on themselves for the sake of both the individual and the whole. Having this core value could turn a company on its head…in a good way!Photo Credit: Pixabay
  2. Adam Grant has discovered that many high functioning organizations have flexible hierarchies. You might walk into one of these work meetings and not be able to tell who the “big boss” is. Also, when a decision is made, it is not always top-down. Sure, the decision is given authority from the top, but the process clearly demonstrates and validates the employees closest to a decision (and the impact of the decision) to make that decision. Again, please comment below if you work in such an environment. For me, the whole idea of this is so reasonable and wise. By the way, even if your hierarchy is currently rigid, what would it look like, if you began working toward flexibility? What could be your next steps?Photo Credit: Pixabay
  3. Highly functioning organizations use the word “family” in describing themselves. Not in a smarmy, feel good way, but in actual experience of community and belonging and care. We as colleagues can make this happen within a team, whether it is a top-down experience or not. We communicate and demonstrate, in good faith, that we have each other’s back. We show genuine care for each other and don’t allow ambition or personal preference blind us to the needs of the rest of our team. This actually can eventually have a cross-team impact…if we are patient. If you wonder how, just search on-line for Adam Grant – he has both written and spoken volumes on this.

All three of these traits, or patterns, point to a vision that is highly peopled. It is not just driven from the top. Nor is it owned by one work group over another. A shared vision, in the truest sense of its meaning, gives room for all players…with their varying strengths and weaknesses. There is space for leaders and those who prefer to follow (excellent leaders or even those not-so-much), for the persuaders and those willing to consider the persuasion, for the decision-makers and those who want to speak into the decisions. Your over-all vision might be right but engaging all employees in going after that vision makes for highest function (especially for all you efficiency folks out there). Highest function and greatest care for each employee. That is a vision all of us could share or even own.Photo Credit: Flickr

What all this says to me is that people matter. Not just the most brilliant, bombastic, or brand-worthy, but everyone in the organization. Maybe you already work in such a company. if not, you …each of us can move it in the direction of such a company.

After all…it’s Monday. Who knows what could happen by the end of the week?

Best-Selling Author Adam Grant: The Most Highly Functional Companies Have These 3 TraitsDamon Brown

WorkLife with Adam Grant – Podcast – The Problem with All-Stars

Why Our Brains Fall for False Expertise, and How to Stop It – Khalil Smith

Infographic: 1 of These Four Strengths Is Your Superpower – Damon Brown

Self Sacrifice Won’t Get You Ahead. Wise Leaders Do This Instead – Damon Brown

Monday Morning Moment – What We Learn About Leadership at a David Crowder Show

Photo Credit: Baylor Lariat

The line wrapped around the back of the National Theater in Richmond, Virginia, last night. We were all waiting eagerly for the doors to open. Finally, Crowder had come to us on his American Prodigal Tour 2018.

Once in our seats, snugly fitted in a balcony row of a packed house, we got a look at the audience. All ages, all races. You know how it is, going to a concert of a time-tested, enduring and endearing artist, you feel like you are among friends. Then the lights went down, and the opening act took the stage. The Young Escape is a youthful sibling pop band, and they were actually very good.

Then the emcee gave an inspiring and effective pitch about child sponsorship through Childfund International. An intermission followed and the excitement was palpable as we waited for David Crowder.

He and his band never disappoint. They performed for two hours and it was sheer joy to be there and have that audience experience. Really, it didn’t feel like being a spectator. It was as if we were all a part of what was happening on the stage. So much life!

Even in the middle of taking in the great music and the spirit of the moment, I couldn’t help but ponder:  what all goes into making this such a joyful and redemptive experience?

Getting home, I couldn’t sleep for a bit, because of all the thoughts bouncing around in my head. David Crowder is a consummate artist, a real crowd-pleaser, and a prophet guide. Something in how he managed that concert experience got me thinking about leadership.

Here is what last night revealed about the essence of a good leader:

A Good Leader:

  • Builds trust. – Everyone in that audience (and I’m sure, on the stage) knew they could count on David Crowder for an incredible concert. He has shown himself dependable in this over decades. His proven character and commitment to excellence shown through again last night. Not out of duty, not for the money – but for the sheer joy of it…for his band and crew, for his wife and the rest of us in the audience, and for God.
  • Is fully present. – Crowder, in his own brilliant quirky way, seemed completely engaged. There was such a flow with this fellow band mates, the crew, and even the audience. People felt completely comfortable shouting out things to Crowder and what he heard, he responded to. He could have been completely exhausted, given the tour schedule he has, but his focus was as if this was his biggest, most important gig. We felt it and felt valued in it. That full presence with us.
  • Has the right people making things happen for everyone’s sake. As mentioned above, his crew seemed to know exactly what to do when, including stepping up to play an instrument when needed. They were switching out instruments for Crowder and moving things around on stage. They knew him and he trusted them. He even admitted that he didn’t always stick to his set list (and last night was no exception), and they just knew how to flex. That kind of commitment, competence, and care were part of what made up the amazing experience of seeing Crowder perform.
  • Gives credit to his team. All night long, Crowder gave shout-outs. To his wife, Toni. To the venue – The National Theater. To us in the audience. Then to his band – B.J. Cherryholmes, Todd Bragg, J.R. Collins, Antoine McMullen, and Kenny Hutson. Every one of these musicians could have solo careers. They clearly loved being a part of Crowder’s band and he spent generous stage time on each one of them.  That meant a lot to us in the audience because it made them all more knowable…and Crowder, even more lovable. He did not make the concert experience about himself.
  • Celebrates past accomplishments, showing value to a multi-generational fan family. I actually wasn’t prepared for this. In his song set were favorites from several albums, including some super oldies. Maybe some of the younger audience weren’t as familiar with the older songs, but it spoke volumes to those of us who bought those albums and were part of that precious past.
  • Shares future vision with stake-holders. Toward the end of the concert, Crowder shook up the schedule by asking his band and crew about doing a song “for the first time”. [Turns out it was the second time they had played it in concert but very cool for us to be a part of its coming out.] Great leaders give their teams glimpses of the future…we become more a part of the process when we see a vision unfold, rather than just having it given to us fully-formed at the end of an unknown process. I know this was only introducing a new song to a bunch of fans who eventually will buy the album…but there was something very sweet and inclusive about it. The brief chaos of setting up for that song gave a picture of vulnerability on Crowder’s part. It was winsome.
  • Demonstrates passion. – For two straight hours, Crowder exuded a joyful passion in what he was a part of and the message being communicated. This wasn’t just a business. It wasn’t about a celebrity personality. He had just two hours to invest in us maybe even for a lifetime. He took that time and opportunity very seriously, without us feeling any pressure to receive him any particular way, and he sang and played his heart out. His passion reminded us of what could matter in our lives…should we forget.
  • Gives real food for thought. Crowder writes and sings about a holy and loving God pursuing a lost and sinful people. The American Prodigal Tour relates to the story of the prodigal son in the Bible. The picture for us today is how much we have in America and how far we have wandered from God and have impoverished ourselves in the wandering. Much of Crowder’s music speaks of redemption, forgiveness, and love…even when we are at our worst (even when we are at our most religious and hypocritical). As he communicated that message through an array of country, rock, and unplugged acoustic music…in the dark of that theater, it gave pause. There was so much more going on to think about and consider than just great music and fun concert vibes.

[In a Q & A article with Crowder on what he hopes fans take away from an upcoming concert, he had this to say:]

I hope that —and music is great at this, so I hope it happens that night— but we have such a hard time living in the awareness that we spend every second in the presence of God and every moment’s sacred, and a night like that can just shift our view to that reality.

So, that would be it. That you leave with an awareness that we are in the very presence of God, and this is sacred and beautiful and worth the journey. We can’t wait to get there. – David Crowder

Can you tell I loved the concert last night…at all kinds of levels?!

For you in the US, hope you are able to catch one of his shows in this tour that that spans most of this year and covers much of the country. In the meantime, check out his work on his website and places like CrowderVEVO.

What Everybody Ought to Know About David Crowder

YouTube Video – Crowder MusicAmerican Prodigal Tour 2018 – Paula’s Adventures – [Fan video but gives a taste of the experience] 

Story Behind the Song – Lift Your Head, Weary Sinner – David Crowder – with Kevin Davis

8 Ways to Spot Great Leadership – Mike Myatt

Monday Morning Moment – A Space and a Place on the Team

Blog - Space and a place - gtrinityPhoto Credit: Gtrinity

Work space is always a premium in companies. Whether you work in a cubicle or a full-fledged office with a door, a space of some sort that belongs to you (shared or not) is vital. I remember vividly a time I had the opportunity to pour over a department’s new office space design. It was a fascinating and eye-opening experience.

Some of the team members work remotely, and I noticed there wasn’t a space designated for those who are not regularly in the office. Showing this to the person on point for working out the space assignments yielded an “Aha!” moment. She was kind to listen to a relative outsider, initially explaining how that probably happened because they are rarely in the office. Could it be that they are rarely there because there is no space for them? Something to think about if you want to rub shoulders and share ideas with those valued team members…if space is made for them.

Along with space comes the idea of a place on the team. Do you know your place on your work team? What you bring to the table? What unique role you play in the mission of your organization? C-suite leaders and department heads, of course, define some of that through a title, vision, and job description. They made a place for you on the team organizationally. Your role is to carve that place out…to add value to the work of the team through your own passion and applied competencies. Also you, as team member, can add value to your colleagues by your care for them – by being “the rising tide that lifts all boats” – [Quote #30 – Adam Grant].

Blog - team a place for you - the brand bankPhoto Credit: The Brand Bank

How exhilarating it is when our bosses communicate to us and the larger team how relevant we are to them and the work! However, that can’t be our motivation. We must set in our own minds, that as part of the team, we have that grand opportunity to make a real difference. Whether obvious to leadership or not, we can apply our best selves to the vision, to the outcome, and to the people we work with and for. Business leader John Maxwell once spoke at the Global Leadership Summit on this very topic.

Maxwell’s book Intentional Living: Choosing a Life that Matters focuses on this idea of “adding value” to others. At first, I thought that an odd idea because people already have value. Period. Then, the more I listened to him and the more I read about healthy teams, I saw the wisdom in this. We can get absorbed in the task and the goals, and miss the people within the tasks. It is part of the whole “space and place” component of team. Give a listen to Maxwell in this brief but packed 3:40 minute video on “adding value to people”.

In the course of busy work and personal lives, we are not even thinking sometimes of the need for “space and place”. This Monday morning, spend a quiet minute maybe on the people you call team and what space and place you’ve made for them to thrive and grow. It will always come back, like Adam Grant says, to benefit you as well.

Monday Morning Moment – Going After Big Goals When Life Seems Small – with Benjamin P. Hardy

Photo Credit: Flickr

If you search within my website for author and productivity coach Benjamin P. Hardy, you’ll find he’s a favorite of mine. In fact, this blog will be my 15th highlighting his prescriptions on getting where we hope to go.

Today is his 30th birthday. Happy birthday, Buddy! It is just a tad annoying that this guy is so young and yet has done the hard work of getting to this peak place in his life. However, it’s a bravo and high five because, in truth, he practices what he preaches. I have learned from him and been encouraged by him to reach for what some days feels impossible. So thanks, Benjamin Hardy!

This morning, as much as I love Mondays, was one of those rare mental low, “life seems small” starts to the week. It didn’t last long thankfully. One reason is the ritual I have (which he also strongly emphasizes) – waking early, high-protein breakfast, quiet time (for me in Scripture & prayer), exercise, and goal-setting. Mind you, I am not always successful in this, and at times, the goal-setting part does me in. That’s why his birthday post today was providential.

This blog was a longer than usual read (17 minutes) but had a huge positive push for me and I will share highlights and takeaways. Maybe you can read it in full at lunch. Worth your time.

How to 1) Get Into Peak States, 2) Make Bold Decisions, 3) Invest in Yourself, and 4) Achieve Your Most Audacious Goals – Benjamin P. Hardy

Don’t be put off by what sounds a bit like an infomercial from some jazzy motivational speaker trying to see you his product. His astuteness related to productivity is matched by his generosity in sharing with whomever wants to benefit. Hardy does have a book coming out in March 2018 – Willpower Doesn’t Work: Discover the Hidden Keys to Success. I look forward to reading it.

Anyway, quickly, back to the epiphany ushered in by his blog. Here are the quotes to set foundation:

“You get in life what you tolerate, as Tony Robbins has said. And most people have developed tolerances for distraction and addiction. They’ve become okay with it. They’ve settled for that reality….the root cause of their problems is always themselves. Even if the actual problem is something (or someone) in your environment, it’s up to you to make that change.”

“To quote Oliver Wendell Holmes, Jr.,A mind that is stretched by a new experience can never go back to its old dimensions.’”

“When you act, then you start to get clarity. In order to achieve your goals, you need to become the person who can have those goals.”

“Most people are very disconnected from themselves. They are living in an addictive and reactive state. In those few moments when people purposefully pull themselves from their mesmerized state of unconscious, peak experiences happen. They are predictable. You can create them. What if you made being in a peak state a priority? What if you literally needed to operate at peak levels on a daily basis in order to achieve your goals? What if that was your standard?”

“Being in a peak state means you’re operating at the level you want to be, so that you can achieve ambitions beyond anything you’ve done before.”

“…a ship without a sail. They go wherever life takes them. Theirs’ is a random and unconscious evolution. Their behaviors are reactive and without much consequence. It doesn’t matter if they blow several hours roaming around on the internet. However, if you want to set a new path in your life, you need to make a powerful and definitive decision.”

After my walk this morning, and an incidental conversation with a good friend (read answered prayer I didn’t even know I asked)…a peak mental state, as described by Hardy, emerged. I have more focus, resolve, and confidence.

Some of Hardy’s takeaways for me today are:

  • Shake off negative, small life thoughts, and put yourself into a peak state mentally…then make that decision/goal. (He gives how-to’s in his post.
  • Keep that decision ever before you (in whatever way is most effective). I’m visual – it’s written and posted as a frequent reminder.
  • Invest in that decision (brings skin into the game…yours). Commit in such a way that there’s no easy way out. Invest yourself in your own future. [For some, this probably makes perfect sense…it’s hard for me to do; that investing in my own development.]
  • Put yourself in proximity with the people who will most invest in you and your goals and who care enough about you to tell you the truth. Take the time to do the work of gathering that sort of team.
  • Be honest with yourself about what needs to happen to reach that goal, then do what you have to do to be prepared for that goal to happen. [I know, it sounds both hard and exciting, right?]
  • Be grateful; stay humble.  Be grateful; stay humble. Be grateful…
  • Fight for the goal you’ve made. You made it in a peak state, such that you know that you know that you know it’s your right direction (a word from God, a burning passion, a deep longing). You fight for it; no one else will care the same as you care about it.
  • Photo Credit: Twitter

Benjamin P. Hardy is living the life. He still contends with deadlines and sick kids and freezing cold days. He’s not my hero or anything… BUT as a complete stranger, he encourages me not to give up, and to take this day as the precious gift it is and not treat it like it’s small.

Reactive, distracted, addicted…doesn’t win today. Hope the same for you!

5 Friday Faves – Journaling, What Ends All Marriages, Cell Phone Addiction, Trauma Healing, and Neighborhood Gelato

Happy Friday! Cutting quickly to the chase here, with my favorite finds of the week:

1) Journaling – Writing is a favorite outlet of mine. When I write, it’s like talking to a trusted friend. Everything is clearer after. Less frightening, too, sometimes. that’s what reflection does for you. Journaling has been a life-long habit of mine. In fact, I’ve told my kids that when the time comes and they go through all the stuff in the attic, they might want to read some of the journals. Although, I also warned that anything shocking they read, I’ve probably long since worked through (hopefully).

Productivity coach Benjamin P. Hardy strongly encourages journaling as a daily early morning habit.

Do you write or journal? It’s worth a try. You never know what you might discover through writing out what is bouncing around inside your head.

Why Keeping a Daily Journal Can Change Your Life – Benjamin P. Hardy

2) What Ends All Marriages –
Meg Marie Wallace writes a chilling piece on the one thing guaranteed to end all marriages. In her article, she talks about marriages that survived adultery and other betrayals, as well as marriages that didn’t survive. Then she gave what she saw as the difference.Photo Credit: Edvard Munch, Wikipedia

Those whose marriages didn’t survive were those who allowed their hearts to grow cold and hard toward their spouse.

“In order for marriages to thrive BOTH people need to guard with all diligence against hardness of heart. It has no place in marriage, yet in big ways and in small ways we let it creep in. This hardness often begins so subtly, with the smallest acts of selfishness…but left unchecked can grow to become a raging fire of wrath, anger, hatred and bitterness.” Meg Marie Wallace

Left. Unchecked. We must guard our hearts if we want our relationships (marriage and otherwise) to thrive in hard places.

Read Wallace’s piece. We can take hope and take charge of those hearts of ours.

3) Cell Phone Addiction – Jesse Lyn Stoner posted a powerful article, by Victor Prince, on the intrusion of cell phone technology in the workplace. The piece is Want Your Team More Engaged? Remove the Weapons of Mass Distraction . If we were honest, many of us struggle with this. I know I do. Take a minute to read Prince’s take on how to shake-up the workplace by confronting the distraction of our phones. I’m motivated. On both personal and professional fronts.Photo Credit: Andres Rodriguez, Flickr

4) Trauma Healing – After studying about Adverse Childhood Experiences (ACEs), I’ve become more interested in trauma healing. Wanting to be equipped, I went to a training this week. The American Bible Society offers a course especially geared toward those who want to serve people who’ve come through terrible lossPhoto Credit: BPNews

or trauma (refugees, anyone with PTSD, persons with addictions, fill-in-the-blank). The training is designed to help meet the needs of all people no matter the religion or background. Only one section is specific toward Christians.

Through role-play experiences, storying, dialog, writing and art exercises, the course facilitators guide participants how to recognize and lovingly intervene with those who have come through trauma. I was surprised myself how helpful the exercises were in helping me with some losses I’m still recovering from.

The written guide is an excellent tool for anyone and can be purchased online.

Healing the Wounds of Trauma – Harriet Hill, Margaret Hill, Richard Baggé, Pat Miersma

5) Neighborhood Gelato – Don’t you love those shops tucked into your neighborhood where you know the people behind the counter and the products are always amazing? One of those around here is The 21Hundred, named for its location on John Rolfe Parkway, in Richmond’s West End. It’s a cozy, friendly place where neighbors gather and others drive over to join them. Payton and Robyn Wilson, the proprietors, serve up espresso, gelato, and other yummy treats every day of the week but Sunday. They treat all of us like return customers, even when it’s the first visit. Check it out if you’re a Richmonder. If you’re not, tell us of a neighborhood favorite of your own.

Have a great weekend and be kind to one another. You never know what someone is going through.

5 Friday Faves – Beyond the Guitar’s Latest, Designed ‘We’, Tour de France, Franklin Engraving, and Mission BBQ

Another Friday has gloriously arrived. Before we head off our computer and into the weekend’s activities (great idea to do life unplugged for a couple of days if you can…me, not so much), here are my favorite finds for this week.

1) Beyond the Guitar’s Latest – Another TV season of the series Game of Thrones debuts this weekend. We’re not HBO subscribers but also wouldn’t watch it because of the graphic violence and explicit sex. Still, the music apparently is epic. Nathan Mills, at Beyond the Guitar, does justice, on his one classical guitar, to Photo Credit: YouTube, BeyondtheGuitar

this gorgeous orchestral theme song. Watch Beyond the Guitar’s arrangement here or below:

Game of Thrones – What Parents Need to Know – Common Sense Media

Beyond the Guitar – Patreon

2) Designed ‘We’ – One of my husband’s core values is “We is better than me.” I had not seen the news report about the Air Canada flight that almost landed on a crowded taxiway this past week. When Dave told me about it, he talked about how in air traffic control, there is actually a “designed ‘We'”.Photo Credit: Wikimedia Commons

With the Air Canada flight, the controller instructed the pilot to land on one runway, but he descended to the taxiway right beside where he was instructed to land. I would have thought the controller would have seen the pilot was coming in wrong, but, before it was too late “an unidentified voice”  (on the audio released) interjected. He saw the error and the pilot was able to correct before plowing through four other planes lined up on the taxiway. Whew!

The skill of pilot and copilot and their working in team relieves all of us who travel often by air. Also crucial is the role of the air traffic controller and team is crucial for our safety in the air and on airport take-offs and landings.  The film Sully demonstrated this real life situation masterfully…the critical importance of team, or many eyes on a situation, and fast thinking and execution.

Designed redundancy (the American use of that word) is worked into the air control team structure. News reports allude to the possibility the controller was working alone (we will know more after the investigation). Still this sort of team makeup is vital in situations where there can be no tolerance for error. We rarely ever hear of a crash based on air traffic control error because of such a built-in team fail-safe.

Something to think about, not just in safety situations, but in any workplace where the outcomes really matter. To establish a “designed ‘we’ and never just a me”.

CNN articleAir Canada Plane Nearly Lands on a Crowded Taxiway at San Francisco Airport (by

SFO Near-Miss – Matthias Gafni

Teamwork in Air Traffic Control – SKYbrary

3) Tour de France – You are either a fan or not so much. Even with the years of doping scandals, this race remains an annual summer favorite in our home. In fact, the only reason we have cable TV is the easy access to NFL Football and this bike race. The Tour de France is an amazing spectacle of beauty, skill, endurance, and fan support.Photo Credit: NBCSN, Screen Shot

This year’s race, a week in and a week to go, has been full of drama and incredible finishes. Amazing bikers abound every year While the current favorite is Christopher Froome,  several this year have a chance to wear the Yellow Jersey and win it all. Yesterday’s Stage 12 is an example of how this year’s Tour is going. Here are highlights:

4) Franklin Engraving – Just a shout-out to a artist in Virginia. Katie Franklin is an engraver and has now incorporated as a small business. Franklin Engraving. She pours her energy, intelligence, and creativity into beautiful and personal works of art made to order. Check out her Facebook page to order. Her webpage will be up shortly.

Photo Credit: Franklin Engraving

5) Mission BBQ – Rewarding customers with great products, ambiance, and service can turn all of us from occasional consumers to regulars. A further step is to get us back is to extend hospitality through special offers like Birthday Clubs. I love Mission BBQ‘s strategy on this. Sign up online for a birthday club and get a free sandwich on your birthday. Not bombarding my inbox with emails…just an occasional invitation to remind us of special days (veterans and first responders are also fed free on holidays). This restaurant is all about America in honoring ways. Do you have one in your city? Or a restaurant like Mission BBQ?

That’s my Five. How about you? Any favorites from your week you would share in Comments below. I had so many great finds, the bonuses follow. You might find some useful or inspiring. Have a great and safe weekend.

Bonuses

National Park Senior Citizen’s Lifetime Pass – Buy or Renew Now Before the Price Goes Way Up.

Photo Credit: NPS

Spinach Stuffed Chicken Breasts

Photo Credit: Basil and Bubbly

The Most Post-Christian Cities in America: 2017

Monday Morning Moment – Community in the Workplace – We Need It

Photo Credit: Pixabay

Working on teams made for some of the highest performance years of my career. I used to think it was a weakness of mine that I didn’t thrive professionally if I wasn’t on a team. Looking back at seasons of life where my work required solitary focus as well as the times when collaborative effort was the expectation, the difference in quality of life and product was astounding.

We need each other. Author C. S. Lewis even observed that we are all “one vast need”. This thinking goes counter to our culture’s bias toward self-sufficiency and independence. In the workplace, our brilliance does not have to be defined as always being the lone ranger or the self-starter. How we work with others, and what we draw out of each other, in terms of value, creativity, and resource could be the difference in both performance and morale.

“When we live our lives in isolation, what we have is unavailable and what we lack is unprocurable,” wrote Basil (an early Church father). When we live our lives independently, other people are poorer because they cannot benefit from our gifts: “what we have is unavailable.” Also, when we isolate ourselves, we are poorer because the benefits of others’ gifts are lost to us, so what we lack, we cannot get. There are good things in others that are “unprocurable” unless we interact with them…You are “one vast need” and must avoid the extremes of saying, “I am not needed,” or, “I don’t need you.”Art Lindsley

Community – and Why We Need It – Art Lindsley, C. S. Lewis Institute

Early in my career, people invested in my professional development and in me as a person. I had rich opportunities to work alongside both leaders and practitioners who shaped what I had to offer in the workplace. You have read about some of the teams I’ve had the privilege to be a part (here and here)… The work of those teams continues to thrive.Photo Credit: Wikimedia Commons

What we do together far surpasses what we can do individually.

Individualism is a fine idea. It provides incentive, promotes leadership, and encourages development—but not on its own. We are social animals who cannot function effectively without a social system that is larger than ourselves. This is what is meant by “community”—the social glue that binds us together for the greater good. Community means caring about our work, our colleagues, and our place in the world, geographic and otherwise, and in turn being inspired by this caring. Tellingly, some of the companies we admire most—Toyota, Semco (Brazil), Mondragon (a Basque federation of cooperatives), Pixar, and so on—typically have this strong sense of community…Somehow, in our hectic, individualist world, the sense of community has been lost in too many companies and other organizations. – Henry Mintzberg

I agree with these authors and many others on the importance of community in the workplace. Right now my work is done in a very solitary environment. Thankfully, I have friends and colleagues who fill some of the void where I miss team. In times when our workplace lacks community, we shouldn’t wait on outside forces to alter our situation. We must take steps to create community. Brook Manville has written an excellent step-by-step process to embolden us in this effort. Missing community at work is just wrong, especially because we can do something about it.

Can major transformation really begin…almost spontaneously, with small acts by people who are not part of the senior leadership?…In his recent book Community: The Structure of Belonging, Peter Block, an authority on workplace learning and performance, wrote, “Most sustainable improvements in community occur when citizens discover their own power to act…when citizens stop waiting for professionals or elected leadership to do something, and decide they can reclaim what they have delegated to others.”Henry Mintzberg

Rebuilding Companies as Communities – Henry Mintzberg, Harvard Business Review

Can we have community on every work team? Maybe not. Can we have community at work? Absolutely. Whether it is a core value of a company or not, we can create and cultivate community whatever our role is and wherever we find ourselves in the workplace.

Let’s get after it!Photo Credit: Vimeo, Belbin

Wisdom for the Teaming Masses – Brook Manville, Forbes

Saturday Short – a Space and a Place on the Team – Deb Mills

Belbin Improving Teams 2017 – Vimeo

Monday Morning Moment – Grit – the Role of Personal Resolve and a Team Alongside

[Adapted from the Archives]

Diligence is a word that defined my many years in learning Arabic while we lived overseas. Keeping at it, even when I wanted to quit, helped immensely. The joy of living life in a second language is worth all the work. Diligence is a great assist to staying on course, but it is not “grit”.

Once on a beach weekend, I saw grit at work in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. Walking on the boardwalk early in the morning, my husband and I encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Wikipedia.org defines grit as a character trait  of applying passion and perseverance over time toward a goal, end state or objective. Grit goes beyond ability and can withstand failure, keeping the end goal in sight, and pushing through to it.Blog - Grit - Definition 2

Bill Hybels, at the Global Leadership Summit 2015*, talked about grit as “one of the greatest indicators of success”. Gritty people, he said, are the ones who “play hurt” and rarely ever give up. “They expect progress to be difficult, but believe with their whole being that they can be successful if they don’t quit.” It’s “The Little Engine That Could”. Abraham Lincoln. Nelson Mandela. Gandhi. Martin Luther King. Hybels also encouraged the audience that grit can be developed. From childhood through adulthood.

Jon Acuff (author of Do Over) defines grit as “stubbornness in the face of fear“.  In his book, he gives a short list of what’s needed in making gritty decisions (in the “hustle” of work):

  • Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
  • Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
  • Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
  • Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
  • Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

As we saw those two older heavyset men running just behind their younger airmen colleagues, we saw men with a goal in mind. There was also something more – the cadence to the group’s run that seemed to work to keep them all together. Whether at work or in family relationships, we want to do all we can to help those gritty ones be successful. Their resolve may get them to the goal anyway, but we all benefit when we are able to “stay on course” together.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Please share in the Comments below so that we can all learn.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help

Photo Credit: Screen Shot – Art of Charm

I had an Aha moment recently when I discovered something had shifted in this season of my life. Social capital. To be honest, I didn’t even know what that was until a couple of weeks ago. Now, I can’t stop thinking about it and how to develop it…not for what it would benefit me personally but for what matters to me out there.

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. The more money a person or a society has, the easier it is to do things and the better off people are.Simple English Wikipedia

Photo Credit: IResearchNet

There is a significant difference between social capital and human capital. The Difference Between article below gives an excellent contrast. Simply put, human capital is the skillset I bring to a team or organization. Social capital involves networks or groups of people resourcing one another to achieve something they all want.

Difference Between Human Capital and Social Capital

I could be a part of a team that has enormous human capital – brilliant, gifted, visionary people – but our potential for making remarkable change would be hampered if we ignored the social capital we could bring to bear. This is the silo effect in organizations. It’s also the inner circle handicap in other parts of our lives – where we focus on our own benefit and not that of a larger society. I referred to Jeremy Writebol’s article on this here.

My experience throughout life with social capital (before even knowing what it was) has been rich and fruitful. Just a couple of examples follow:

  • Years ago when I worked in a cancer center in East Tennessee, we wanted a vehicle for patient and family support that would endure throughout the experience with cancer (either to cure or death). There were several on our team who brought immense human capital to the table. Fortunately we also brought the resources of many networks alongside – the patients and families themselves, a nearby university, the cancer center’s foundation, the local American Cancer Society, churches and other private benefactors, and volunteer groups. It was an amazing collaborative experience and that support program continues to this day.
  • When we were living in North Africa, and our children were in high school, I was struck by the number of musically gifted young people with no avenue to share their art. In fact, at their school as wonderful as it was, there was no parent group, no booster club of any sort, to drive projects that would benefit neither the school nor the community. This small observation grew into a much larger idea and then, with surprisingly wide-reaching social capital of parents, staff, and the students themselves, a group called Better Together was formed. Out of this group was birthed an annual visual and performing arts festival which continues today. Also out of this group, our group was able to use our social capital (our various social networks) to benefit some of the local charities as well as the overall offerings of the school itself.

Social capital can be a solid foundation for developing a service or product or opportunity that benefits many. However, it can be squandered or diminished if not nurtured over time. Social capital depends on trusting relationships.

Photo Credit: NBS

Because of several factors in my own life – relocating geographically, job changes, and a series of other personal hurdles – I have let some of my social capital go cold. This happened in a season when I’m probably most aware of the enormous potential for deep, broad-reaching networking opportunities.

I just haven’t focused there lately…

Until now.

Recently I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. To be honest, the title did not draw me in, but the content did. He invites his readers/listeners to something called a social capital challenge. I signed on.

It’s not a fluffy challenge, I can assure you. In fact, it is supposed to be finished in a month, and I’m still stuck on Week 1. However, be assured, I WILL PREVAIL.

The first challenge is settling on a written goal of improving my social capital (and sharing it publicly). Here my personal struggle is deciding which of the many areas of benefiting others I’d like to land. If you are part of my now smaller social networks, you’ll hear more about this in the coming days. I’m going to need your social capital at play…and I’m confident we can accomplish more and Better Together.

What are your experiences with social capital? Your stories? Your thoughts on developing social capital? I would love to hear, in the Comments section below.

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Social Capital – IResearchNet

Measuring Social Capital – A Systematic Review – Prepared by Moses Acquaah, Kwasi Amoako-Gyampah and Nceku Q. Nyathi 

The Whuffie Factor – Tara Hunt

Photo Credit: Amazon

5 Friday Faves – St. Patrick’s Day, Beauty and the Beast Guitar Arrangement, Tenacity, Manliness, and Embracing the Life You Have

Happy Friday! Hope this week was kind to you. Here are my 5 most favorite finds of the week for you.

1) St. Patrick’s DayLá Fhéile Pádraig Sona Duit! Happy St. Patrick’s Day! Wearing green. Corned beef and cabbage…and my family background is Scottish. Still love celebrating this day a bit. Photo Credit: Flickr

Also planning to watch the David Kidd documentary Patrick. A friend who heard David Kidd speak recently shared the following with me via email this morning – notes from his talk on the real Patrick (legends removed):

  • He was born in 396 AD and died in 471 AD.
  • Patrick was a man brought up on a Romano British Christian home somewhere in southwest Britain (his father was a deacon and grandfather a priest).
  • He was kidnapped at 16 (he said he didn’t really know God at that time), trafficked, and taken to the West Coast of Ireland where he worked as a shepherd and learned Irish.
  • As a slave, Patrick came to see the hand of God in his troubles. God broke through his defenses, and Patrick faced his unbelief and pride. Later he described how he turned to God whom he realized had been watching over him all the time. He became aware of God’s protection, and he discovered that God loved him as a father loves his son.
  • Before this, he had ‘sinned’ – something that ‘lasted an hour’ and he believed that God punished him.
  • God spoke to him in a dream about a ship to take him home. At 22, he managed to escape slavery.
  • At home, he had another dream of the people in Ireland calling him back.
  • He was obedient to the Spirit and went back to West Ireland (the ends of the earth at that time).
  • He was beaten, harassed by thieves and robbers, admonished by his British superiors, but his work grew and he remained humble.
  • He protested against injustice, esteemed women highly, and identified himself as Irish.
  • His legacy was a vibrant Christianity which lasted hundreds of years while Britain and Europe fell into the Dark Ages.

What we can do to honor Patrick’s memory?

  • The Past: Remember a humble man who had been mistreated, heard from God, obeyed, loved his enemies, lived his life for Jesus, and made a significant difference – not just in Ireland, but much of Europe.
  • The Present: Use Patrick’s life to help people focus on what really matters.
  • The Future: Be as faithful as Patrick and live for Jesus and His Kingdom – making a difference in this world with fruit that lasts.

2) Beauty and the Beast Guitar Arrangement – Yesterday the live action Disney film Beauty and the Beast debuted in the US. Articles abound about the production – its beauty and grand scenes. Other articles raise the question of whether it is as family-friendly as the Disney animated classic by the same name. Everyone will have to decide for themselves about whether to watch this film and how often. One very easy decision would be watching the just-released classical guitar arrangement by Nathan Mills (Beyond the Guitar).

It is beautiful, even with less-grand scenes, and its own Belle and wee beast. It is definitely family-friendly and the music is lovely. Enjoy!

3) TenacityFirst Round posted the fascinating story – Lessons in Tenacity – of how entrepreneur Dennis Crowley, co-founder of Foursquare, built his business. He saw tenacity at work in the growing and thriving of his location technology company.

Tenacity is that characteristic in a person or group that keeps her/them moving forward – persistence, resolve, determination.Photo Credit: Pixabay

Read the article for examples Crowley gives, and here’s his illuminating summary:

Tenacity has many manifestations for founders and their startups. At the beginning, it’s often deeply tied to identity. Giving up one’s idea feels like giving up on oneself. After hitting early milestones, tenacity is confidence. But it’s best tempered with humility, so as to avoid flying too high on early wins. As a company scales, tenacity is focus. There will be accompanying growing pains as customers sign up, headcount grows and the market responds. Anchor and orient yourself by asking: what is this supposed to be when it grows up? When the going gets tough, tenacity is grit. Don’t look externally to others to build what you need — you’ll be waiting longer than you want. Do it yourself. Lastly, tenacity is culture and a private truth. Tenacity at scale will both involve and elude people. What guides the team isn’t always accurately reflected in the public’s perception. An informed, committed team around you is the best way to drown out the noise and to march toward achieving your biggest goals.

“These different facets of tenacity are important insofar as invoking them keeps your legs moving and charging forward. Growing a company is an impossibly hard endeavor — many wouldn’t start if they knew just how difficult it is,” Crowley says. “But the early stories of most successful companies are often those in which no one thought it could be done. In fact, if you asked them, those founders probably didn’t know if they could do it either. But if you can get there — if you stick to what you set out to do — it can put you in an amazingly powerful and defensible position.

4) Manliness – We should affirm, empower, and let loose women to fulfill their callings, giftings, and places in the world. Not being sexist, the same is true for men, of course. That’s why I appreciate the website/podcast the Art of ManlinessThe Art of Manliness aims to encourage our readers to be better husbands, fathers, brothers, citizens — a new generation of great men (the About page).

I don’t go with everything on this website but some of the content is fascinating and extremely helpful. I hope never to have to jump from a speeding car but knowing it’s possible to walk away from such a situation made me interested in reading about it.

Photo Credit: Art of Manliness

This information isn’t just for men, but some of the entries are male-specific. We women write volumes about how to be “better women”. I’m glad there are men (and women) are writing for men in this way.

10 Tests, Exercises, and games to Heighten Your Senses and Situational Awareness – Brett & Kate McKay – Art of Manliness

5) Embracing the Life You Have – We have all experienced losses. We grieve…and grieve again. As time goes by, the grief changes, but that doesn’t mean it has to change us. At least not in an unhealthy way. John Piper speaks about this so eloquently and tenderly:

Embrace the Life God Has Given You

Piper: “Occasionally, weep deeply over the life you hoped would be. Grieve the losses. Then wash your face. Trust God. And embrace the life you have.”

Posted by Desiring God on Saturday, March 11, 2017

I have in mind two kinds of losses: those who had something precious and lost it, and those who hoped for something precious and never had it. It works both ways. Sixty years go by, and forty years on you think, “I’ve come to terms with that,” and then one morning it breaks over you, and you weep about a 40-year old loss, or a 40-year “never have,” and my counsel is, yes, go ahead, embrace that moment. Weep.

But then, say to your weeping after a season, “No. You will not define me, sorrow, because my God has said, ‘No good thing does he withhold from those who walk uprightly’ (Psalm 84:11). Therefore, even though it was good in one sense, and I miss it in one sense, I trust my God, and he has not withheld anything that is good for me.” Yes, let there be weeping in those seasons — feel the losses. Then wash your face, trust God, and embrace the life he’s given you. – John Piper

As one who struggles with waves of grief out of nowhere…thank you, Dr. Piper.

Principal Financial Group has been running a series of commercials with the theme Life Doesn’t Always Go According to Plan. Three of their commercials follow. Sweet messaging…

Be gentle with yourself and each other. Serve somebody, and be safe out there. [Oh, and please share in Comments your favorites of the week. Thanks!]

Bonuses

Who are the Refugees? Which are their Host Countries? Take a Guess.

Who hosts the most refugees?

10 countries host 50% of the world's refugees. These countries are hosting the most.

Posted by Al Jazeera English on Tuesday, October 4, 2016

Granny Pod – Ingenious and honoring idea.

What do you think of these Granny Pods?

Posted by Earthables on Sunday, May 22, 2016

Mom Truths

Mom Truths: Why moms are so tired

"You know what we do all day? EVERYTHING." Thanks, Cat & Nat, for sharing this #MomTruth Friday with us! More: http://on.today.com/2m2cNCD

Posted by Today Show on Friday, March 3, 2017