Tag Archives: work

Monday Morning Moment – Taking the Social Capital Challenge – 5 Steps Forward

Photo Credit: Pixabay

You know that experience of events converging and what was foggy before becomes crystal clear? I just had that kind of week. A series of non-random things happened that caused a chain reaction of a magnitude that launched me out of my  creative doldrums.

Here’s what happened.

Backtracking a bit, I’ve been thinking solidly for several weeks on social capital – what kind of resource that is and what it takes to have it (or restore it).

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. Simple English Wikipedia

I wrote about social capital twice – here and here. After posting that last blog, the following events had huge impact on how I’ve been doing life.

  1. The right book landed in my hands. Literally.

It was Jeff Goins‘ latest book that was just released. His 5th book and already a best-seller, Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age came in the mail.

I tore into it and was so encouraged and empowered by his stories and counsel for artists, like him. No, not like him in the best-selling author part…but like him in the before “possibility-season” of his life.

In Real Artists Don’t Starve, Goins gives 12 principles of how to actually be effective and successful as a creator (whether it’s music, writing, painting, or any other creative work). Reading his principles and the stories of artists and crafters through history give not only hope but tools through which we can make a living with our craft.Photo Credit: Jeff Goins

Book Marketing 101: What Works and What Doesn’t (Lessons From My Latest Launch) – Jeff Goins

2) Significant conversations followed. After posting my last blog, a writer acquaintance suggested we get together. Ann Lovell is a seasoned writer and currently employed as a Communications Director. Not only that, she continues busy with her own writing and is editing the manuscript of another incredible author. We talked about writing, and she offered her help. That was huge for me and right out of Jeff Goins’ book. Then another author friend Kevin Prewett with whom I share workspace some weeks also gifted me with good and thought-provoking questions about my writing. So helpful. Finally, through one more conversation, I realized how my own focus had been more on guiding and encouraging younger  writers and artists around me without noticing my own craft had gone untended. That conversation, with our guitarist son Nathan Mills,   was much illuminating. This time I benefited from a younger artist.

Significant conversations all.

3) A “Come to Jesus Moment” happened with my best friend. The one person in my life who has read all the blogs and has celebrated every high and encouraged me through every low is that husband and friend of mine, Dave. I am sometimes guilty of giving counsel too quickly (ok, advice…really. Unasked for advice. Dang it!). It’s much easier to look in others’ lives and suggest a small tweak than to face full on what totally needs rerouting in our own lives. In the last couple of years, taking early retirement and being too much on the outside looking in, I have time to come up with a prescription for anyone else’s problem. [Yes…guilty.] Not that I’m wrong, necessarily, but the situation is not mine. Most probably, Dave, or Nathan, or whomever it might be knows far more about where he/she is on that trajectory toward next steps than I could possibly conjecture. So here’s the “Come to Jesus Moment”. Over the weekend, Dave and I were talking about this season of life. We resonated together about lost social capital…those strong influencer groups with whom we once were a part and now not so much. In that brief conversation, when I would usually cheer on Dave to rally, the proverbial light bulb went off. Not just for him but for me as well. It is still possible to reclaim ground lost. Now was the time to act.

4) I applied for a job. I’d been toying with this for awhile. Until my dad died, I was making so many trips to help care for him, it seemed impossible for me to work anywhere. I would toss around options with family and friends (teaching ESL, hospice, school nursing), but nothing seemed to fit. Then for several months, I would hear of friends being hired into the coolest jobs and struggled to have unreserved joy for them. It was time for me to either continue with contentment in my current state of not working or take aim in one direction or another and do something. One job caught my eye. One job. I did the hours of updating my resume, pulling together samples of my writing, and crafting a cover letter. If I don’t get that job, I’ll apply for another.

5) I took the Social Capital Challenge.  A couple of months ago, I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. He invites his readers/listeners to something called a social capital challenge. I signed on…weeks ago for a month-long challenge…and then did nothing.

Photo Credit: Screen Shot – Art of Charm

Until today…

Today I created a written goal and posted it somewhere public.

I joined the Facebook page for The Art of Charm Challenge just now, and here was my first posting.

“Hello, everyone. I signed up for the challenge weeks ago. Even though its email reminders, baby to bigger steps, have been feeding my inbox, I wouldn’t even open them. Until today. Today I am ready. My goal is to have a manuscript with the art work publish-ready by the end of the year. My co-author and I had our first sit-down today, to share story idea and flesh it out some and to do the beginning photographer for the illustrator. Whew! There it is.”

Photo Credit: Pixabay, Jess_the_VA

I’m taking a deep breath…and we’ll see where this all lands. Whatever lies ahead, I’m so grateful for good counsel, courageous and creative friends and family, and clarity. It’s a very good Monday.

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Monday Morning Moment – When Connections Are Lost – a Rant, a Resolve, and a Request – Deb Mills Writer

6 Things You Need to recover From Every Day – Benjamin P. Hardy

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Real Artists Don’t Starve: Timeless Strategies for Thriving in the New Creative Age – Jeff Goins

6 Things You Need to Recover From Every Day – Benjamin P. Hardy

28 Lessons From Great Writers, Artists, and Creators on Mastering Your Craft – Ryan Holiday

The Whuffie Factor – Tara Hunt

Monday Morning Moment – Leading When You’re In Over Your Head – Cultivating a Thick Skin and Tender Heart

Photo Credit: Carey Nieuwhof

First, a leader has to recognize he/she is in over their heads. This often doesn’t happen because it’s incredibly threatening to a person’s ego as well as the ability to execute responsibilities. If a leader can wrestle with the actuality that her/his job is beyond her ability today, then there is great hope both for the leader and those under their authority.

Carey Nieuwhof and Eric Geiger are two leaders I follow on Twitter. They write extensively on leadership and have that platform because they are life-long learners and savvy watchers of life. They have “skin in the game” and have learned how to lead and continue to do so. No finished product here which gives them even more credibility to be heard.

I want to briefly summarize a couple of their articles and then point you to read the rest. If you are the leader in over your head, you will find help here. The same goes for those under the lead of a struggling leader.

Some time ago, I bookmarked Carey Nieuwhof’s piece How To Lead When You’re In Over Your Head. He lists out 5 steps to dealing with that reality and I have posted them below. If they seem simplistic to you, they are simple but not easy.

  1. Stay humble.
  2. Get a great team around you who are smarter than you.
  3. Become an avid learner.
  4. Grow comfortable saying “I don’t know”.
  5. Trust God.

There is no shame in finding yourself in over your head if you face it and push through it. No shame.

We often default to focusing on our strengths, and lead out of them instead of dealing with the weaknesses taking us down…to our detriment and that of the organization. You know that adage, “If it ain’t broke, don’t fix it”? Well, the leader in over her head can flip that on its head by breaking what’s not broken.

Read Nieuwhof’s coaching on his 5 steps. What will help any of us to be successful in dealing with a situation where we’re in over our heads is to do heart and skin checks. I say this after reading Eric Geiger’s article Thick Skin, Tender Hearts, and Four Types of Leaders.

Photo Credit: Eric Geiger

Every one of us in leadership can work through Geiger’s diagnostic and check the tenderness of our hearts and the thickness of our skin.

For those dealing with the ripple effect of the leader reeking unchecked havoc in the workplace – either because she seemingly doesn’t really care or cares more about her own ego, identity, or position than she does her employees or customers. This is a sometime reality in the workplace. Don’t be pulled down or disqualified yourself by this. It could change at any time.

You may think there’s nothing you can do about such a situation and you may be right, to a degree. However, you are completely empowered to check your own heart and skin. Has your heart grown calloused in a difficult work situation? Has your skin grown thin where you take things too personally?

Geiger, as with Nieuwhof, gives great counsel on how to cultivate that tender heart and thick skin. You may not agree with all of what both writers say (they speak from a Christian worldview). However, they have wisdom for anyone who wants to grow professionally and lead well in whatever situation you find yourself.

Monday Morning Moment – Elevating Our Work – with John Burke and Benjamin Hardy

Photo Credit: Benjamin P. Hardy (l), John Burke (r)

On the weekend, I was catching up with a bunch of friends who gather occasionally to keep relationships up-to-date. The question around the table was “So what’s new and exciting?” That usually elicits baby news, job changes, latest relationship, and emotional or situational struggles. I was completely engaged in what they were all saying…and then it was my turn.

I had nothing.

After stammering over what I could add, I pretty much just confessed to the mundane nature of my life. Vanilla was the only flavor that came to mind.

On the drive home, clarity prevailed and the largeness of the past year’s events filled my mind’s eye like watching an action film on the big screen. More “new and exciting” than I imagined could happen in a year – a grandson’s birth, a cancer diagnosis, my father’s illness and death were just some of the scenes of the last several months.

Then, right there, in the dark car, I was filled with gratitude that a merciful God filled all of that with His presence. Sometimes I forget to say out loud how incredibly good God is to be in our lives…and to never leave us alone in the hard.

Today’s “new and exciting” is that I am cancer-free right now, that darling baby is the star of his own music video, and acute grief in losing our dad is shifting to savoring memories of all our years together.

There’s more though…
Later in the weekend, I read this enlightening piece written by Benjamin P. Hardy. He interviewed composer and pianist John Burke about how he pushes himself to create.
Burke listed out four strategies that he regularly uses to “elevate” his work.

1. Always Work on Something You’ve Never Done Before

2. Map It All Out From the Beginning

3. Apply More Layers of External Pressure Immediately

4. Put Creation Time On Your Daily Schedule

Read Hardy’s piece for the particulars of Burke’s creative habits.

Photo Credit: AZ Quotes

Burke’s approach to work, in general, and creating music, in specific resonated with me for two big reasons. The first, is that I had seen his system for creating in the habits of our composer/guitarist son, Nathan Mills (Beyond the Guitar). The second reason is that I see what the “new and exciting” had done to my own creative habits.

I had settled into a sameness, a smallness, that had become a prolonged recovery time for me. Healing was imperative, but there comes a time when we gather ourselves up and get back into life. The Hebrew King David’s example came sharply to mind – after praying and fasting for his terribly ill son – 2 Samuel 12:18-20 – at the news the child died, David rose up, washed and dressed, worshiped God, and ate.

The “new and exciting” for this Monday is to take John Burke’s strategies to heart. When a person gets her life back after a cancer diagnosis, and recovery is behind her, the best medicine is to get on with life…with a renewed passion and intentionality.

Thank you, Mr. Burke, and Mr. Hardy.

My husband has described this “elevating our work” with the phrase “Shifting to the next gear”. That’s what I want for this next chapter of my work life. I’ve been driving the service roads, and now it’s time to get back out on the highway. To adjust my life to a greater difficulty and higher speed.

Elevating our work requires adjusting our thinking in that direction as well. [See links below.]

I’m ready to take the next gear.

How about you?

John Burke: 4 Strategies to Continually Elevate Your Work – Benjamin P. Hardy

Persevere – My Interview with Grammy-Nominated Pianist and Composer, John Burke – Podcast – Katy Galli

John Burke – YouTube Channel

10 Steps to Successful Thought Leadership to Elevate Your Career and Your Organization – Glenn Llopis

A Health Blog – 10 Proven Ways to Help Boost Creative Thinking

Elevate Your Leadership – Marlene Chism

To Expand Your Influence, Elevate Your Capacity to Think – John Maxwell

Critical Thinking Exercises: 9 Facts and How They Elevate Your Mind – Katrina Manning

Monday Morning Moment – Neuroplasticity – Resetting Your Brain for Success at Work and Life

Photo Credit: Pixabay

You know that shocking experience when you are driving to a known destination and then get lost in your thoughts? At some point, you snap back to attention and wonder, “How did I get here, I wasn’t even thinking about it?!” That is neuroplasticity or brain plasticity. It is an amazing capability we all have and can be nurtured and utilized throughout our lives. Yes, “old dogs CAN learn new tricks“.

What is this phenomenon?

Mike Torres, of Refocuser, gives an excellent definition, as well as an explanation of function, in his piece Neuroplasticity: Your Brain’s Amazing Ability to Form New Habits.

Neuroplasticity refers to the brain’s ability to restructure itself after training or practice. An example of how neuroplasticity works: when you view the brains of people who frequently practice playing the violin under fMRI (functional MRI) they appear to have developed a larger area of their brain devoted to mapping their fingers.  Photo Credit: Wikipedia

This change is directly related to the quantity and the quality of the practice they’re performing – their brains are adapting in very real and tangible ways unbeknownst to them... The more practice you accumulate, the more ingrained or grooved the pathways become.  Of course the inverse happens as well: if those pathways aren’t utilized, the space will be used by other pathways needing room to grow. Use it or lose it! …Your brain can change based on repeated experience…People of any age have the ability to learn new things and form new habits. Mike Torres, Refocuser

Watching Nathan play intricate, complicated runs on his classical guitar boggles my mind. How can he think that fast? It’s lots of practice that causes the brain to connect to the hands, and those difficult pieces get “under his fingers” almost without thinking.

Years ago a friend gave us this book Never Too Late by John Holt. In his “musical life story”, Holt describes how he learned to play the cello in his 40s. We were encouraged by this during a time we moved to Egypt and learned Arabic in mid-life…when language-learning is supposed to be especially difficult.

I love neuroplasticity but it gives me hope, in getting older, of keeping skills and developing new ones, even as an aging person…unless I give in to dumbed-down practices excusing myself for the same reasons of “getting too old”.

When my older brother suffered a stroke, it was neuroplasticity and the repeated efforts of his medical and therapy team that got him back on his feet. He finally “repeatedly practiced” his way back to independence. The personality changes seemed more ingrained, however, they changed, too, as he exchanged his anger and bitterness for a hopefulness and longing for healthy, loving relationships. As he refused to give into anger and chose soft responses, his personality seriously changed over time…with conscious that eventually turned unconscious practice.

How does all this apply to us in the workplace and life, in general? We are confronted at times with a situation that confounds us – a new uncomfortable skillset, an unpredictable relationship, or an unfamiliar decision-making process. Neuroplasticity helps us to not just give up on mastering either a new work process or a complicated interpersonal situation.

Debbie Hampton has written an excellent summary piece on this that will help kick-start any new habit formation necessary for us to continue to do excellently in our work. She was influenced by Dr. Michael Merzenich’s work published in his book Soft-Wired: How the New Science of Brain Plasticity Can Change Your Life. I have listed below Merzenich’s 10 elements of how we can rewire our brain. You will find Hampton’s summary on each very instructive. [I comment briefly on each but don’t miss what she says in her article.]

10 Core Principles for Remodeling Your Brain

1. Change is mostly limited to  those situations in which the brain is in the mood for it. We have to want to learn and change. If we give up, stay resigned to the status quo, or remain fed-up, change will not happen. Want change!

2. The harder you try, the more you’re motivated, the more alert you are, and the better (or worse)  the potential outcome, the bigger the brain change. Focus and persistence or key to mastery.

3. What actually changes in the brain are the strengths of the connections of neurons that are engaged together, moment by moment, in time. Practice strengthens pathways for behavior. Whether it’s learning a new computer system or developing a different way of communicating with a boss…practice hard-wires.

4. Learning-driven changes in connections increase cell-to cell cooperation, which is crucial for increasing reliability. I see this in musicians who live-stream and can read listener chats, respond to them, and continue playing all at the same time. Crazy.

5. The brain also strengthens its connections between teams of neurons representing separate moments of successive things that reliably occur in serial time. This is definitely the mechanism that gets us to our destination when we stop thinking about where we’re going.

6. Initial changes are temporary. Habit formation takes time, and somehow the brain interprets whether the change is vital. Amazing.

7. The brain is changed by internal mental rehearsal in the same ways and involving precisely the same processes that control changes achieved through interactions with the external world. At the simplest level, this is the mechanism of how we “talk ourselves through” a situation. Or when an athlete goes through his routine in his mind before he’s back out on the track or in the pool.

8. Memory guides and controls most learning. Our brain actually helps us to remember what we did well and discards what we didn’t.

9. Every movement of learning provides a moment of opportunity for the brain to stabilize — and reduce the disruptive power of — potentially interfering backgrounds or “noise.” The more we practice, either a physical skill or a way of thinking through a problem, we actually get better at it because somehow the brain reduces the background noise (which can include insecurity, fear of failure or self-doubt).

10. Brain plasticity is a two-way street; it is just as easy to generate negative changes as it is positive ones. Dr. Merzenich warns us, as we get older that we “use it or lose it” by our own decisions to stop learning and mastering new skills and behaviors.

Photo Credit: Commons Wikimedia

How are you using neuroplasticity to help you continue to grow in your work and personal life? Trevor Blake encourages us to set the tone of the day positively and don’t defect from that. Using self-defeating language can blur our focus and mental capacity for mastery. Read more of his excellent counsel here.

As we age, or give in to “what is” at the moment (tracks greased by depression sometimes, or perceived lack of ability or opportunity), we may not realize the great positive effects of neuroplasticity. However, the good news is that we can keep learning and changing and mastering what work and life and relationships bring our way. It’s never too late.

 

Neuroplasticity: Your Brain’s Amazing Ability to Form New Habits – Mike Torres

How to Rewire Your Brain for Success – Trevor Blake

Three Simple Steps: A Map to Success in Business and Life – Trevor Blake

Brain HQ Website

How Does Neuroplasticity Work – an Infographic

Never Too Late: My Musical Life Story – John Holt

Deadly: Brain on Multitasking – Bukunmi Adewumi

Toxic Thoughts – Dr. Caroline Leaf

Monday Morning Moment – Résumé vs. Eulogy – On Befriending Our Colleagues

Photo Credit: Tangram

Don’t you hate when, out of all the positive exchanges we have at work, there’s that one negative that hangs in our memory? It was a team-building exercise on trust really early in my career. One of the people on my team, with whom I worked at the time, just wouldn’t engage. She finally said, “You are just my co-workers. We are not friends.”

We are not friends.

Slayed.

Throughout my career, I’ve made it a goal to befriend colleagues – those close to me and up and down the ranks. Befriending isn’t becoming best buddies necessarily. By definition, it is “to act as a friend to; to help; to aid”.

When this coworker, in my professionally formative past, expressed openly that we were just a part of her job…I was surprised and schooled. For some, relationships at work are compartmentalized in such a way as to keep them formal and shallow.

There is a measure of safety in keeping work relationships at a distance. I get that. However…

When we spend more waking hours with our colleagues than with even the closest of our loved ones, they bear some significance.

I’ve just begun reading Scott Sauls’ book Befriend: Create Belonging in an Age of Judgment, Isolation, and Fear.   I wrote about it here a few weeks back as the next book on my reading list. The author Scott Sauls is a pastor, but more than that, he is a friend. Not because I know him personally, but because the imprint of Jesus is on his writing and life. He is not preachy or churchy (in the way it was never meant to be). Sauls is wise, loving, and inclusive. Whether you are a person of faith or not, if you want to deepen your friendships and work relationships, sampling the pages of this book will aid you on your way. This book itself, like Sauls, actually befriends you.

Photo Credit: Amazon

My Monday blogs are often reserved for workplace matters – either the culture of our workplace or our very careers. Sauls talks early in the book about how we view success in life. He recalls David Brooks‘s take on our achievement culture.

“We live by two sets of virtues: the résumé virtues – things we bring to the marketplace – and the eulogy virtues – things we want said about us at our funerals. Brooks concludes, ‘In [our] secular achievement culture, we all know the eulogy virtues are more important, but we spend more time on the résumé virtues.'”

What people think of me when I’m gone is less important than truly making a difference in this life. When it comes to our work, I think we all want to add value, not just to the product, but to the people with whom we work and for whom we provide services.

We can get caught in the press of beefing up our résumé and lose sight of the people, real flesh-and-blood people, all around us. Oh, we may not call our focus résumé-building, but when we take a moment to check our motives, it becomes more clear. Ambition, self-promotion, and exclusive control can crush work relationships. We often think it’s someone else but before long it can become us.

I will never forget a colleague who shared about his own pivotal relationship with someone he once considered a difficult boss. They argued over every idea, every decision, every action plan…at least, as this man remembers. His boss was always asking hard questions and pushing him to think more and more outside the box. Yet, in the middle of his heatedly trying to persuade his boss of the rightness of his ideas, the boss would look at his watch and say, “Let’s go get some lunch.” This would infuriate the man re-telling his story.

However, over the years, he began to see something in his boss he didn’t notice at first. This older man genuinely cared for his young protégé. The banter back and forth was to encourage excellence and innovation but never at the expense of valuing the relationship. That’s why lunch together was all part of the exchange. He mattered to his boss.Photo Credit: Free Stock Photos

Later the older man retired and the younger man advanced in his career. Their paths rarely crossed after that. When the older man finally died, his wife called this colleague and asked for him to be a pallbearer at his funeral. The older man had come to consider the younger a friend…and the younger man, as he teared up in remembering, was the better for it.

I’ve written often on complicated work relationships – the us vs. them situations and dealing with contemptuous colleagues among others. We can be tempted NOT to befriend.

Photo Credit: QuotationOf

However, we are the ones who lose the most in not extending a hand of befriending (acting as a friend) to those with whom we work. It changes us, from the inside out, and we live only in the land of résumé-building, rather than eulogy-making.

Sauls writes about expanding our “us”. In the workplace, this can be extraordinarily counter-cultural. To look out for our own status and position is expected. To consider how we might take down silos and create a work community where “the rising tide lifts all boats” (Adam Grant) – something remarkable and memorable.

That is the legacy, years ago, of that coworker/”friend” of mine. She made me more resolved than ever. I want to be a befriender, a boat-raiser, and a person willing to expand the “us”.

Sauls closes this chapter by asking the question, “Where is your greatest opportunity to expand your “us”? It has me thinking. How about you?

“Compelled by the love of Christ, we must not withhold kindness or friendship from any person or people group, and we must not engage in any sort of us-against-them posturing. This in itself is countercultural in modern society. Compelled by the truth of Christ, we must honor and obey the Creator’s design—even when his design is countercultural and, at times, counterintuitive to us. His ways and his thoughts are higher than ours.”

20 Quotes From Scott Sauls’s New Book on Friendship – Matt Smethurst

Monday Morning Moment – True Humility in Leadership – So Not Cliché

Photo Credit: LinkedIn

There is just so much cliché out there these days. From what’s hip in men’s facial hair, to cool shoes or right purses, to shirts in or out, jeans skinny and cuffed…and the lingo. Oh the lingo!Photo Credit: Contently

Vu Le writes this hilarious article: 21 Irritating Jargon Phrases, and New Clichés You Should Replace Them With. He doesn’t just list out some of those phrases we hear (and say?) at work…ad nauseam. He also suggests alternative language. Just read the piece. Your endorphin level will rise…unless they are your fave phrases…oops!Photo Credit: Disquscdn

I’m weary of having to search for just the right phrase to communicate that what I have to say has merit (see…I shied away from the word “value”). Oh…for a culture where plain speak isn’t judged or suspect or treated as just too uncool.

Where jargon becomes cliché, our definitions can as well. What it takes to be good leaders has had a gargantuan amount written about it…and being a servant or humble leader can also fall into the category of cliché – just another fancy of today’s business culture.

Not so with true humility. Here’s my take on humility in the workplace. There is this seeming humility that masks something else – whether arrogance or insecurity, I couldn’t say. Then there is true humility – this is what makes a leader so easy to follow.

Writer Pat Lencioni has written a book on humility as one of three essential virtues of team players. In his book,  The Ideal Team Player – How to Recognize and Cultivate the three Essential Virtues, he tells a story about humility, hunger, and smarts.

Photo Credit: Amazon

“There are three required virtues that make someone an ideal team player. Those virtues are humble, hunger and smarts. The most important of those virtues is humility. The ultimate foundation of being a team player is a person being willing and able to put the team’s interests above his or her own. Only a truly humble person can do this effectively. The second virtue required is hunger, the desire to work hard, make a difference and get things done. The third and final virtue of an ideal team player is something I call smarts. It has nothing to do with intelligence, however, but is all about social awareness and interpersonal common sense. Ideal team players, in addition to being humble and hungry, demonstrate smarts with their ability to understand their colleagues and work with them effectively.”Patrick Lencioni, Author Q & A, TableGroup
This ideal team player is the kind of person we hope to always have leading our team…and our organizations.
I asked my husband recently what was the mark of a truly humble person. This was his response:
“Humble people pay attention to the people around them, whether they’re big or little.”
As wise as my husband is, he got that idea from Patrick Lencioni after reading his book.
Lencioni had much to say about humility, including:

“So many people there are so concerned about being socially conscious and environmentally aware, but they don’t give a second thought to how they treat the guy washing their car or cutting their grass.” Pat Lencioni

[I write about the power of noticing people here.]

Humility is cliché if it’s just coming at you from the front of the room or the head of the conference table. True humility communicates a right, or proper, understanding of relationship between colleagues, clients, and customers. No lone rangers or rock stars in this equation.  Photo Credit: AZQuotes

Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.Pat Lencioni

True humility in leadership is so not cliché. It can be observed, modeled, and developed. What’s cool today can become cliché tomorrow. True humility?…never.

“Throw the passes when no one is watching. Write the pages no one sees. Work through the business plans people don’t believe in yet. Hustle long before the spotlight finds you. You don’t need the whole world on your side to create something that changes the world.”Marcus Mariota

6 Ways Humility Can Make You a Better Leader – Fast Company – Gwen Moran

Your Picks for the Worst Nonprofit Jargon by Cody Switzer

Infographic: 50 Terrible Work Phrases You Need to Stop Using by Nicole Dieker

Monday Morning Moment – Uncommon Courtesy in the Workplace

blog-courtesy-adding-value-john-maxwell-iluvquotesPhoto Credit: iluvquotes

My mom raised me to be courteous…thoughtful towards all…civil in every circumstance…extending grace. Recently, I have become aware that my behavior in the company of others has become less courteous overall. Not in an intentional way, hopefully, but in a careless neglectful way. This is disconcerting because it makes me wonder how long has this been a part of my demeanor and deportment. Not necessarily with those closest to me…but with “the others” in life – the stranger, the coworker, the customer.

blog-common-courtesy-quoteaddictsPhoto Credit: Quote Addicts

Yesterday, not at work, I interrupted the conversation of three people. Not overtly, maybe, but it was a quiet drawing away the attention of one of them. Without even thinking, I was rude.

We don’t really mean to be rude or discourteous probably…but in the neglect of practicing courtesy…we can become “those people”…rude, disingenuous, self-serving people.

What does that look like in the workplace?

John Kyle describes rudeness at work:

“It can range from subtle things like eye-rolling to outrageous things like berating a colleague in a meeting.

Here are some common examples:

  • Gossiping and talking behind someone’s back.
  • Giving colleagues the silent treatment.
  • Interrupting someone when they are speaking.
  • Leaving trash and food containers in public areas like the office kitchen.
  • The work around – excluding colleagues from projects or meetings even though they should, by role and responsibilities, be included.
  • Being late for meetings or in other ways not respecting someone else’s time.
  • Speaking to people in a condescending way.

All of these examples of rudeness are forms of disrespect. A pastor-friend of mine once said that giving someone the silent treatment is the relational equivalent of saying, ‘I don’t respect and care enough about you to talk to you.'”

John Kyle, Chief Operating Officer for The Institute of Faith, Work, and Economics, also delivers some simple advice on how we might overcome rudeness at work. One of his tips is to make a practice of greeting people…just saying hello (using their name if you know it). How simple is that?! Yet, too often, we walk quickly by, head down, lost in our brilliant and important thoughts, or hanging on every word of that one we’re accompanying. Is it so hard to smile and nod our head at those we are passing by? Those who work with us, have the same vision, hope for the same outcomes, wrestling with the same struggles at work or home.

What Kyle reveals in his article on being courteous at work is that we expose our lack of regard for those around us by not taking the time for them…to say or do the small graces for each other that communicates that “there are no ordinary people”.

blog-courtesy-no-ordinary-people-c-s-lewis-pinterestPhoto Credit: Pinterest – WitandWisdomofCSLewis

His counsel echoes a book I recently read by John Maxwell – Intentional Living – Choosing a Life That Matters. Maxwell, like Kyle, talks about adding value to people…communicating that if we are not intentionally adding value to people then we show that we devalue them.

What do you think? It would be such a gift to have your comments on stories where you were treated with uncommon courtesy at work. Do you have examples of how such actions and attitudes are rewarded in your workplace? Do your bosses display this sort of worldview? Please share your stories…even the negative ones that might have given you pause about your own altered attitudes over the years.

As I described in the story earlier, this has certainly given me pause. I want to be a load-lifter at work. An encourager. A respecter of all persons…not just the ones who can help me get ahead with my career. It’s possible that I might have become a bit more curmudgeonly over time…and that’s not really the kind of coworker I want to be. My mom would be glad to see that I’m climbing out of this insufferable ditch – resolved anew to make a habit of uncommon courtesy.

Bringing Courtesy Back to the Workplace – Harvard Business Review – Ron Ashkenas

Why Is Common Courtesy Increasingly Uncommon at Work? Rudeness on the Rise – John Kyle

How do You Practice Common Courtesy at Work?

Workplace Etiquette – 4 Ways to Show Courtesy to Coworkers – Rachel Wagner

Uncommon Courtesy – Blog

Slideshare – Courtesy

How To Become a Curmudgeon – WikiHow – just for a chuckle!

Monday Morning Moment – Ultra-Productive People & What They Do Differently – 2 Infographics

blog-productivity-silicon-valley-reportPhoto Credit: Silicon Valley Report

We all have exactly the same amount of time. At least in a day. Some of us have less time than others in our lives, probably, which makes using that valuable time wisely all the more important. However, that’s the false perception of time. The idea that, because we’re young, we have all the time in the world…so chill. Enjoy. Right? Just because we’re young, how we use our time will set habits that build a foundation for our life and work. Young or old, learning how to be consummately productive is a very good plan. When we do the work of learning to be “ultra productive” part of what we gain out of that is…more time. Definitely worth the work.

I’ve written on productivity other times (in particular, about “Chris Bailey’s life of productivity”). Using time and brain power wisely is important to me because I am well aware of how easy it is to squander both. When I discovered the two infographics below, they affirmed some of the changes I’ve already made in my life and other habits worthy of establishing.

Kevin Kruse in a Forbes article gives us results of his survey of 200 ultra-productive people. He asked each their secret of productivity.  The infographic below lists out the 15 ideas gleaned from his study.blog-productive-people-do-things-differently-15-time-secretsPhoto Credit: Online Learning Tips

Anything surprise you? I was surprised at getting rid of to-do lists by scheduling everything. The “say no to everything” idea can be agonizing to execute and also infuriating when you’re on the receiving end.  Every idea in the list of 15 is doable and easy to develop as a habit. Worth a try, right?

Another infographic (from Dylan Roach and Jacquelyn Smith in Business Insider) highlights the morning habits of successful people. This also resonated with what I have discovered in the lives of influential and productive friends and colleagues. blog-productive-people-do-things-differently-16-things-at-start-of-each-day-update-or-diePhoto Credit: Business Insider

I appreciate the ideas of this infographic…especially the ones on helping others and being grateful. Soft habits maybe? Not really. When the ideas above get hard-wired in us through habit formation and intentionality, our productivity ramps up and our definition of success may widen to a more shared experience in our life and work.

Monday Morning Moment – Praying For Your Spouse [or Fill-in-the-Blank] in the Workplace

Blog - Praying for Your Spouse - the lifePhoto Credit: The Life

Sometimes really crucial opportunities pass us by…responsibilities, too, fall off our plates. We get busy…distracted. We choose the urgent without thinking. The urgent over the ultimately important.

This time, one year ago, I saw the film War Room. The plot centered on an older praying woman who mentored a younger woman, whose marriage was falling apart. She mentored, not so much about marriage, but about praying for her marriage. It had a huge impact on my heart…and my prayerlife.BLog - War Room to publish 2Photo Credit: War Room Movie

I prayed my heart out for my husband…and our children…some extended family…and close friends. I still pray for them…but in recent months, the urgency had faded. Other lesser things piled in and I allowed myself to become distracted and dull.

Until this past week…. This past week, I started a Bible study with some other friends who meet together regularly. The book study is The Armor of God by Priscilla Shirer. She is also the person, in the film War Room, playing the young woman in the troubled marriage. The study focuses on the Bible passage, Ephesians 6:10-19, and speaks about our role in spiritual warfare.

I had forgotten how important it is not just to pray generally and regularly for those we love, but to pray specifically and persistently. There is a big difference.

For several days, I have been praying for a difficult situation in my husband’s work life. It has been ongoing for some time, and he finally arrived to a point of taking action.

Yipes…I wasn’t at all sure I had prayed well enough for him. In fact, I was sure I hadn’t. There is no going back, but today, fresh in studying how best to pray for those we love, I took God at his word and have prayed differently. Trusting God to intervene as I stood, fortified, in his presence…as the Apostle Paul instructed in Ephesians 6.Blog - Praying for your spouse - true agapePhoto Credit: True Agape

The details of what happened at work are not necessary for today’s posting, but praying specifically, persistently, and according to God’s Word has made for a very encouraging turn in the situation. Honestly, I don’t think it would have played out as it has, if both my husband and I weren’t really seeking God’s solution for this.

Will it always work out to be a glorious outcome when we pray hard and in faith? I can’t say…not always praying hard nor in faith. However, when we do pray for situations at work instead of just ranting or processing over the dinner table, outcomes will decidedly be better.

Our work is such a huge chunk of our lives. To leave it to chance or charm or even competence…seems a risky business. What a privilege to pray staunchly and strategically for those we love in the workplace – our spouses, our closest friends, our children… Praying for our bosses and colleagues, as well, could improve both their lives and ours as well…not to mention the enormous ripple effect that can spread as God works in a situation.

This afternoon our joy is full. Even though my husband’s workplace may “seem” unchanged…it is wholly different because he has seen God work in a hard place. With complete assurance. I rejoice with him.

Work is a 3-song commute from home. As I was traveling in this morning, thinking about what was ahead of him and praying for the situation en route, these songs were the ones that came back-to-back on the radio as I drove in:

Pretty amazing, huh? What seems extraordinary can be our ordinary when we pray to a Father who wants to show himself mighty on our behalf. What better thing can I do for those I love than to pray hard…pray believing for them?

Monday Morning Moment – 6 Business Principles from One of History’s Richest Men – with Graham Cochrane

Blog - Business Principles - Graham CochranePhoto Credit: Graham Cochrane, Facebook

Mondays are meant for postings on how to make our workplace a great place…and our work life full of purpose and excellence. This post comes to you through my association with a young guitarist and entrepreneur. He is Nathan Mills at Beyond the GuitarNathan Mills - Beyond the Guitar - Ancient StonesPhoto Credit: Beyond the Guitar

…and he’s our son. All last week, he was posting, on Facebook, these videos from Graham Cochrane. I recognized the name because Nathan looks to him as one of his mentors, albeit mostly online. Cochrane is a musician, audio engineer, entrepreneur, and blogger.2013 Shay Cochrane

Graham Cochrane‘s 6-part video course on Facebook Live turns out to be a great study on business practices. He gives winsome, practical, and timely counsel on starting and sustaining a business. However, we can all profit from his content whatever our work situation is. His principles in brief follow and are derived from King Solomon’s Proverbs.

  1. Strive to be generous “One gives freely but grows all the richer.”Proverbs 11:24-25
  2. Grow slowly“Whoever gathers little by little will increase.”Proverbs 13:11
  3. Do great work “A man skillful in his work will stand before kings.”Proverbs 22:29
  4. Don’t devour your profit“A foolish man devours all he has.”Proverbs 21:20
  5. Avoid debt“The borrower is slave of the lender.”Proverbs 22:7
  6. Business is messy“Where there is no oxen the manger is clean, but abundant crops come by the work of the ox.”Proverbs 14:4

I hope you take the time to watch/listen to these videos. Fascinating content, whatever your work is. I am always inspired by the entrepreneurial spirit – especially when that passion and willingness to work hard at something you love has a ripple effect for good.

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The Recording Revolution – Graham Cochrane Website

YouTube – The Recording Revolution Channel

How a 32-year-old Freelance Sound Mixer Started Making $75,000 a Month From a Blog – Business Insider

The Go-Giver, Expanded Edition: A Little Story About a Powerful Business Idea – Bob Burg

The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich – Timothy Ferriss