Tag Archives: work culture

Monday Morning Moment – Sizing Up Your Future Employer

Graduation. Moving from student to employee. It’s an exciting time, riveted with possibility and weighty decision-making.

[Yep…our kids, one by one entering their next season of life.]

As parents, we hope, first off, that our children secure jobs in their field, in this competitive and changing workforce. Given that, it would be lovely for them to be in a company or organization where they can thrive and grow.

Work-life writer Simon Sinek and organizational psychologist Adam Grant have addressed this issue – this issue of looking for employers who genuinely care about their employees and invest in them. Photo Credit: Aspen Ideas Festival

It’s definitely something to consider as our graduates are applying for jobs. This pursuit of an employee-friendly employer should continue throughout our professional lives. At the end of our careers, who we are as people and what we were able to accomplish in work will be strongly impacted by our employers. Think about it.

I came across a piece written by Kaitlyn Wang last year. She summarized a talk Sinek and Grant gave at the 2017 OZY Fest.

Simon Sinek and Adam Grant on the Best Ways to Size Up a Potential Employer

In their talk, Wang writes, these two workplace thought leaders talked about the out-dated leadership value of customer always trumping employee. If in bottom line thinking, employees are under-valued and under-utilized, eventually the product, service, and customer will also suffer. To me, that is just common sense…and, to hear Sinek and Grant, that workplace scenario is changing.

For the new graduate (and any one of us looking for that future employer), two ideas are offered as telling of company values and leadership philosophy:

  • Ask the interviewer if they LOVE their company. Not like but love. See what their response reveals.
  • Ask the interviewer to tell a story about something “that would only happen at that company”.

How would you adapt these two ideas?

Even before the job interview, we can learn clues on the culture through the messaging on the company’s website and social media. What matters to those in charge? What is clear or not so much about employee engagement?

Something to consider…

Simon Sinek and Adam Grant on the Best Ways to Size Up a Potential Employer – Kaitlyn Wang

Millennials, Motivation, and the Changing World of Work – Video – Aspen Ideas Festival

50 Smartest Companies – 2017

The Happiest Companies to Work For in 2018

Top 10 Companies for Worker Satisfaction – Lily Martis

100 Best Companies to Work For

Monday Morning Moment – Grit – the Role of Personal Resolve and a Team Alongside

[Adapted from the Archives]

Diligence is a word that defined my many years in learning Arabic while we lived overseas. Keeping at it, even when I wanted to quit, helped immensely. The joy of living life in a second language is worth all the work. Diligence is a great assist to staying on course, but it is not “grit”.

Once on a beach weekend, I saw grit at work in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. Walking on the boardwalk early in the morning, my husband and I encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Wikipedia.org defines grit as a character trait  of applying passion and perseverance over time toward a goal, end state or objective. Grit goes beyond ability and can withstand failure, keeping the end goal in sight, and pushing through to it.Blog - Grit - Definition 2

Bill Hybels, at the Global Leadership Summit 2015*, talked about grit as “one of the greatest indicators of success”. Gritty people, he said, are the ones who “play hurt” and rarely ever give up. “They expect progress to be difficult, but believe with their whole being that they can be successful if they don’t quit.” It’s “The Little Engine That Could”. Abraham Lincoln. Nelson Mandela. Gandhi. Martin Luther King. Hybels also encouraged the audience that grit can be developed. From childhood through adulthood.

Jon Acuff (author of Do Over) defines grit as “stubbornness in the face of fear“.  In his book, he gives a short list of what’s needed in making gritty decisions (in the “hustle” of work):

  • Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
  • Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
  • Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
  • Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
  • Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

As we saw those two older heavyset men running just behind their younger airmen colleagues, we saw men with a goal in mind. There was also something more – the cadence to the group’s run that seemed to work to keep them all together. Whether at work or in family relationships, we want to do all we can to help those gritty ones be successful. Their resolve may get them to the goal anyway, but we all benefit when we are able to “stay on course” together.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Please share in the Comments below so that we can all learn.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

Monday Morning Moment – Them and Us, How Can That Be? Could Them and Us Become a We?

Blog - Work Culture - delta7Photo Credit: Delta 7

Recently, I was in an odd conversation with a friend from work. The more we talked, the more we sounded like a Dr. Seuss book. It went something like this:

“I don’t know how to be us with them. To be with them is to just be them. We must lose us; us no more will be. There’s no us in them; it’s so strange to me. How can they be them, with no us, you see? To give up us is too hard for me. So I can’t see a way to get to we.”

[Seriously, the conversation went like that…but better.]

Battling the us-them assignation is an ongoing workplace discipline. Even in the happiest, coolest companies, there is still an intentionality to keep work life positive for every employee. That inclusiveness is a hallmark for high morale and low walls (read: no silos).

BLog - Us vs Them - Work Culture - Silos - prolearn academy

Photo Credit: Prolearn-Academy

In a work culture where silos still exist, an us/them mentality can grow as each team or department draws in on itself and ignores or suspects the actions/values of others. It’s not a healthy situation for any of us…whether it’s the executive team insulated from others or the [fill in the blank] team hunkered down in its own mode of trying to survive. The first can be as unaware as the subject of the story “The Emperor’s New Clothes“, the second, well, is just miserable, and growing more so by the pay period.

So much has been written on this problem in the workplace – about that culture where us/them thinking and operations color productivity and morale. I have included several links below describing various recommendations and protocols to restore health to such organizations.

Blog - Work Culture 2Photo Credit: My Turnstone

I’ve always been that person who says, “Why can’t we just all get along?” In reality, we don’t have that situation always, but we can grease the tracks in that direction. Here are my own workplace rules regarding moving us and them to we:

  1. Make a practice of assuming the best of your bosses and colleagues. “Refuse to think ill of others” is my goal…and my accuracy in hitting that goal comes with practice and determination…and grace.
  2. Lean in to those with whom you struggle the most – the “thems” in your worklife. Especially the most powerful ones. Study them. Learn their language. Know them as well as you can. NOT for self-serving reasons, but for the benefit of the work itself. Any motive that only serves your personal situation will only make matters worse… ‘Nuff said.
  3. Refuse to get caught up in us/them complaining. Don’t make a big deal about it, but do your best to turn the conversation toward a positive end, change the subject altogether, or bow out if all else fails. Those negative conversations just bring you and your colleagues down and don’t accomplish anything. A short-lived “misery loves company” satisfaction isn’t worth the fall-out of such conversations.
  4. Bring down the silos, one brick at a time, if necessary. Maybe you aren’t experiencing any us/them anguish, but you know it exists. What can you do, individually and as a work team, to move to “we”? We have lots of work models out there for this. In fact, silos in the workplace are “so 80’s” (whatever that means…I hear it a lot, so I’m using it here). Use some of that meeting time, or talks over coffee, to be creative in how you can work better across teams…how you can learn more from each other…how you can defuse territoriality? If the “them” is management, you initiate dialog on setting work culture values that maximizes product excellence and employee engagement.
  5. Put processes in place – through your culture – to keep silos down. I would love to hear what your situation is and how you are making positive steps to grow/keep a healthy culture. Please comment below.

Sure…there are times we need to process a difficult situation at work with a trusted friend. Yes, us/them scenarios are painful…and wrong, honestly…especially in the workplace where we are meant to have shared goals, working toward the same outcomes. Maybe, the us/them relationships in a company are too distracting and we can’t see any solution (back to the Dr. Seuss-like conversation above). In that case, it’s possible we look outside our company for another situation. However, you take with you a piece of the us/them dilemma. You take you along to the next job. Better to develop muscle memory on how to “be we”, whenever possible, right where we are.

[Sidebar: I’ve written a lot about work culture – too many to mention – but you can search work culture under Blog – Deb Mills and learn as I have about what is possible if we stay engaged in our workplace.]

Blog - Work Place Culture - open.bufferPhoto Credit: Buffer

Overcoming Us vs. Them Challenges

Breaking the “Us and Them” Culture

How to Avoid Us vs. Them – Huffington Post

The 10 Buffer Values and How We Act on Them Every Day

The 4 Elements That Make Great Company Culture

How to Save a Broken Work Culture

From Us and Them to We Participative Organizational Culture

Them and us – How to use Trust as a Competitive Advantage

How CEOs Can End an Us Them Mentality

Us vs. Them – a Simple Recipe to Prevent Strong Society from Forming

Monday Morning Moment – Kindness Over Cleverness – Work Culture Where Employee Satisfaction Impacts Marketing

Blog - Kind over Clever - Jeff Bezos - scoopnestPhoto Credit: Scoopnest

Quite remarkably, I recently came across several articles on kindness, of all things, in the Harvard Business Review. It was thrilling for me to see it commended as a business process in such a prestigious journal. I have loved the idea of kindness since early childhood. It seemed such a reasonable choice in dealing with others, much more pleasing than cleverness. [Now, if I were more clever, then it might have proved a harder choice.]

Although we were not in church as young children, my mom taught us the Disney form of kindness: “If you can’t say something nice, don’t say nothing at all.” – from the film Bambi.

When we, later in my childhood, became involved in a church community, I discovered the great teachings of God about kindness, which further stoked my resolve. Whenever possible, acting in kindness was the right choice…in personal relationships and in the workplace.

These days, in tight-knit tribal leadership and competitive companies, kindness is too often sacrificed for the bottom-line. You can imagine how refreshing it is for me to see that business thinkers and strategists are taking note of the profitability of kindness as a process – both internally (organizational human relations) and externally (marketing). A work culture of strategic, intentional kindness – just think of that!

If you go to Harvard Business Review’s website and search the word kindness, all sorts of articles pop up. I was most intrigued by Bill Taylor’s pieces on “kindness over cleverness”. He is the founder of Fast Company magazine and author of Practically Radical. He tells stories of companies who have been successful in practicing kindness strategically. He is inspired by Jeff Bezos’ experience growing up with a wise grandfather who taught him to choose kindness over cleverness. That story is told by Bezos himself in the TED Talk (linked below).Blog - Kind Over Clever - Jeff Bezzos - nepc.colorado.eduPhoto Credit: National Education Policy Center

Ted Talk Video – Jeff Bezos, Founder of Amazon – Princeton Commencement Address on What Matters More Than Talents – Gifts vs. Choices

If we wanted to take individual (and corporate) kindness up several notches in our workplace and workforce, what would those processes be? What would we have to give up  in order to raise employee satisfaction to such a level that it extends to product excellence and customer service? For leadership, it might be giving up some control and extending a kinder and wiser empowerment, For employees, it might be giving up a timid fatalism and risking a kinder boldness (less of “the great Oz” scenario). I would love to hear what business processes you have in place that celebrate kindness over cleverness. What kind of work culture does your leadership model and cultivate? What can you do yourself, whatever your leadership culture is? See Matt Monge’s article on leading without a title.  [Please share in Comments section below.]

We have a choice, after all.

I hope to write more about this because it is intriguing to me how our own delight in our work and product can pour over into our profitability and success.

For today, I close with some of my favorite quotes from these Harvard Business Review articles:Blog - What Can I Do Right Now - Heres-the-question-Id-q57pgs - larry ferlazzoPhoto Credit: Larry Ferlazzo

“Kindness has a strategic role to play, especially when it comes to winning over customers in an intensely competitive and slowly recovering economy.”Jeffrey F. Rayport

Success today is about so much more than just price, quality, reliability – pure economic value. It is about passion, emotion, identity – sharing your values.”Bill Taylor

Success is not just about marketing differently from other companies…It is also, and perhaps more important, about caring more than other companies — about customers, about colleagues, about how the organization conducts itself in a world with endless opportunities to cut corners and compromise on values…You can’t be special, distinctive, and compelling in the marketplace unless you create something special, distinctive, and compelling in the workplace. How does your brand shape your culture? How does your culture bring your brand to life? – Bill Taylor

What is it about business that makes it so hard to be kind?” I asked at the time. And what kind of businesspeople have we become when small acts of kindness feel so rare? …By all means, encourage your people to embrace technology, get great at business analytics, and otherwise ramp up the efficiency of everything they do. But just make sure all their efficiency doesn’t come at the expense of their humanity. Small gestures can send big signals about who we are, what we care about, and why people should want to affiliate with us. It’s harder (and more important) to be kind than clever.”Bill Taylor

Compassion is a great equalizer. When you approach others with genuine concern for their well-being, your standing in the organizational hierarchy is less of a barrier to a productive conversation…Kindness, in other words, is rarely inappropriate.Allison Rimm

Is Kindness a Strategy? – Jeffrey F. Rayport

Brand Is Culture, Culture is Brand – William C. Taylor

It’s More Important to Be Kind Than Clever – William C. Taylor

Why Is It So Hard to Be Kind? – William C. Taylor

10 Ways You Can Show Leadership Without a Title – Matt Monge – The Mojo Company

To Guide Difficult Conversations, Try Using Compassion – Allison Rimm

Blog - Relationships vs. Resistance - Leadership - Larry FerlazzoPhoto Credit: Larry Ferlazzo

Monday Morning Moment – Honoring Retirees – Workplace Culture & 5 Languages of Appreciation

Blog - Retirement - Gratitude at Work - Thank YouPhoto Credit: Harvard Business Review

It’s Monday morning. Who’s retiring from your team this week? Who retired last week? Who do you see around you at work today? Do they know they matter to you? To your organization? How has their value been reflected back to them? What can you do today to show your appreciation, especially to that one who is retiring? Sorry for all the questions. They’re bouncing in my head. Let’s talk about it.

[This might be a little awkward if you’re the one retiring, especially with reluctance…or if you’re not retiring but question your own relevance or value at work lately. You may not be able to fix much of what your experience has been, but you can set your own “finishing well”…whether it’s official in a few days, or in several years.]

From the sidelines, I am watching a very strange phenomenon this week. On Friday, hundreds of employees in one local company will retire. It relates to a measured downsizing necessary to keep the company operational financially. The downsizing is a much kinder and more valuing option than layoffs. Still, there are huge ramifications for those leaving as well as for those who remain, in the months/years ahead…without them.

How does an organization go about honoring hundreds of retirees? Well…apart from the numbers, it’s in the same way you would honor one. Bill Peel offers a really helpful array of articles on appreciation in his Make Mondays Meaningful, quoting from C.S. Lewis and the Harvard Business Review. This is a good place to start.

As I was thinking of the challenge for a company’s leadership and the human resources department to honor so many retirees, a little book came to mind. It’s The 5 Love Languages by Gary Chapman. Then I discovered he and Paul White wrote a follow-up book entitled The 5 Languages of Appreciation in the Workplace.

Blog - 5 Love Languages of Appreciation in the Workplace

Photo Credit: Amazon.com

Chapman and White describe five languages of appreciation (see in next paragraph). How we receive meaningful appreciation varies from person-to-person. Therefore we must attempt to personalize our expressions of gratitude to be effective. In a situation where a large number of folks are retiring, or in plan to build a workplace culture of appreciation, a comprehensive “shot-gun” approach may be warranted. If your aim is authentic honoring of your personnel, the extra work and creativity will be well-applied.

Maria Elena Duron, in her US News piece on workplace appreciation describes Chapman’s & White’s 5 Languages:

  1. Words of affirmation. Reassuring words (“thank you for your input,” or “great job on the presentation”) that serve to motivate and show gratitude to team members.
  2. Quality time. Going out of your way to spend a little more time with team members, discussing the topics that are relevant and important to them.
  3. Acts of service. Your words of gratitude could land on the deaf ears of team members who would rather receive help finishing a project or assignment. Going out of your way to lend a hand means more to such people than mere praise.
  4. Tangible gifts. Lots of people appreciate tangible gifts. The important thing here is to make sure the tangible gift is something the person values in their life outside of work, like a jersey of their favorite college football team or a coffee mug with their favorite cartoon character on it.
  5. Appropriate physical touch. Some members respond well to appropriate physical touch, like high-fives, handshakes, fist bumps and pats on the back. You’ll see this in sports, but it also translates well to the work environment.

Delbert Terry (speaking on The 5 Languages of Appreciation in the Workplace) gives this charge to both supervisors and colleagues:

“In order to appreciate, you MUST initiate.”

  1. For appreciation to be effective, it must be individualized and delivered personally.
  2. Appreciation needs to be viewed as valuable to the recipient.
  3. Employees are more likely to “burn out” when they do not feel appreciated or emotionally supported by their supervisors.
  4. When leaders actively pursue communicating appreciation to their team members, the whole culture improves.

Dr. Terry acknowledges: “There are challenges that get in the way of effectively expressing gratitude to our colleagues. Some are internal issues attitudes, thoughts, and beliefs. Other challenges are external and relate to corporate structures and procedures. These challenges need to be faced realistically, but they can be overcome.”

Challenge #1: Busyness

 Challenge #2: Communicating appreciation is not important for you organization

 Challenge #3: Feeling overwhelmed with existing responsibilities

 Challenge #4: Logistical issues that interfere with the process of sharing appreciation for others. Varying schedules, working on different projects…often make it difficult to express appreciation to certain coworkers.

 Challenge #5: Personal discomfort with appreciation *

*The 5 Languages of Appreciation in the Workplace – presented by Delbert Terry (pdf)

In honoring retirees and setting a workplace culture of appreciation, it is never too early and [hopefully] never too late.

As I think of the mammoth task of trying to honor hundreds of retirees in one fell swoop, I am both overwhelmed by and grateful for those who undertake such a task. How do you orchestrate such a celebration of so much human history and accomplishment? You do your best with gracious words, team parties, a speech from a charismatic leader, a slideshow of faces we love, and maybe shrimp and petits fours. I wouldn’t miss it, for sure.

The one thing I hope happens and it’s the hardest thing to make happen is that we capture the story of these lives. History, experience, a personal witness are so valuable and should be preserved somehow. Storycorps is an organization that gives us opportunities to record stories of people’s lives who have made a difference in ours. What a great way to honor those who have gone before us, so that we and future generations can continue learning from them.

Finally, we know something of the importance of authentic appreciation because of the character of God Himself. “Well done, good and faithful servant” are words any of us as Christ-followers hope to hear one day…from God, who knows us best. We reflect that deeply personal “divine compliment” when we truly honor one another.Blog - RetirementPhoto Credit: carp.ca

The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman & Paul White

Applying Appreciation Language in the Workplace – Maria Elena Duron, U.S. News & World Report

Why Appreciation Matters So Much by Tony Schwartz, Harvard Business Review

How to Give a Meaningful “Thank You” – the Power Thank You by Mark Goulston, Harvard Business Review

StoryCorps.org – “We Believe Every Story Counts”

Appreciation at Work

The 5 Love Languages: The Secret to Love that Lasts by Gary Chapman

Charles, Dave, KevinThese friends are not retiring…transitions and send-offs are also opportunities to say (and show) “You matter.” #SaveOurHistory

Givers, Takers, or Matchers in the Workplace – Which One Are You? – with Adam Grant

Blog - Givers, Takers, Matchers - Adam GrantPhoto Credit: Chuck Scoggins.com

A smart and gifted friend of mine is going through a taxing time on her new job. Long hours, piling up responsibilities, with no end in sight. She lamented that maybe the problem is that she’s a people-pleaser. That expression seems to communicate a character weakness, and I don’t see that operating so much with this friend of mine. What seems more her dilemma is that she’s what Adam Grant calls a “giver”…which is a good thing. The dilemma for my friend and her workplace is to establish a culture where she, and other givers, can thrive.

Adam Grant is a professor at the Wharton School of the University of Pennsylvania. He has also written this great book – Give and Take: Why Helping Others Drives Our Success. I heard him speak at the Global Leadership Summit and bought his book. His take on the three tops of people who make up our work culture was both fascinating and practical.Blog - Give and Take by Adam Grant - cminds.netPhoto Credit: Amazon.com

Grant sees us all as either givers, takers, or matchers. “It’s very hard to judge our own style. What values you live each day is in the eye of the beholder.” We may not necessarily see ourselves in these categories, but our colleagues will. Ask them, if you have the courage. Then you might consider taking what you learn and thinking through how you might use that information to become a more effective employee and valued colleague.

Takers are those who often manage to do the least amount of work yet gaining the most notice. They manage to get “the lion’s share of credit for collective achievements”, notes Grant. The Takers are the shirkers in the workplace. They are not at their desks because they are off schmoozing (oops, I meant networking, right?) in another department. They somehow get their jobs done partly by leaning on the strong work ethic of the Givers.

Givers are the people who simply enjoy helping others – “no strings attached”. They get to work early and stay late, if necessary. Their core values resonate in the quantity and quality of their work.

Matchers are most of us, really, doing our part in the workplace. Matchers can be counted on to keep things “fair” at work. “I’ll do something for you if you do something for me” is their mantra. They believe in “an eye for an eye” and “just worlds”.  They are the “fairness” or “Karma” police in the workplace.

Grant readily admits that we may operate out of all three styles from time to time, but we each have a dominant style at work.

How do givers, takers, and matchers fare in the workplace? Which of these sinks to the bottom in terms of performance and impact?

Givers are the worst performers (but keep reading). “The ones who get the least work done are the ones who help the others and never get their own jobs done”, reports Grant.  “I love helping others” is not the one on top of the heap of performers. “The lowest revenue accrues to the most generous salespeople.”

It’s sad news that givers sink to the bottom. If you want to boost your organization, have more givers….unfortunately the givers do it at their own expense – unless the organization builds a culture that helps the givers to thrive.

Who rises to the top?

If givers are the worst performers, who are the best performers? You think it’s takers? Takers rise quickly, and fall quickly. They often fall at the hands of the Matchers who can use gossip (or, said another way, workplace channels of influence) to call out the abuse of the Takers. Beware, Takers, of the Matchers in the shadows. Also, other Takers can also take down those more abusive, or less-well-liked Takers.

Are the Matchers the best performers? Not usually. The best results belong to the Givers. Wait! How can they also be the best performers? It’s a both/and situation.

Grant encourages: “Helping others can sink your career but it can also accelerate your careers. Hang in there.”

It takes a while for Givers to learn and build connections, but when they do, it’s a win-win for the organization.

How can we build cultures to help Givers be successful?

3 Things We Can Do:

  1. Keep the wrong people off the bus. – Get the right people on the bus. If possible, keep Takers off the bus. “One Taker on the team and paranoia starts to spread.” Put one Giver on the team, and you don’t necessarily have an explosion of generosity. It’s not bringing in the Givers; it’s weeding out the Takers. Matchers follow the norm. Matchers will follow the example of the Givers.
  2. Redefine Giving.   Wisdom is to know who is who in the workplace. Or at least not be thrown off by behaviors vs. motives. Then we can shape our work culture to empower Givers, influence Matchers, and avoid enabling Takers. In an interview with Adam Grant, Thinkers50 spelled this process out very well. For instance, consider Agreeableness vs. Disagreeableness – in Takers, Givers, and Matchers. We usually think Takers are disagreeable, but not necessarily so. Givers aren’t always agreeable either. Just because someone is nice to you (an agreeable Taker) doesn’t mean they care about you (Givers, in general, really care). Adam Grant also talks about the importance of kindness in the workplace. This is a strength of Givers, but it can also push them to over-work and exhaustion. Grant prescribes “5-minute favors (a microloan of your time, skills, or connections). Volunteering – 100 hours a year – is the sweet spot. Greater than 100 hours a year is too much. 2 hours a week.”
  3. Encourage Help-Seekers – A work culture of Help-Seekers will take silos down. “People step up when others say ‘I’m stuck; I need some help’. If no one asks for help, you have a lot of frustrated Givers in your organization.” Grant recommends an exercise called the Reciprocity Ring – Gathering teams together and having each person state a request of something they want or need and then everyone else in the room tries to use their expertise and networks to make it happen. “People are often unbelievably generous if you ask for help. Givers step up. The Takers become more generous. All the offers of help are visible. Takers don’t want to get outed. The Matchers realize that matching is useful, but it’s an inefficient way to run an organization. If you have given help to others without getting back, then you can increase your productivity because you don’t have to just ask those you’ve helped.”

Givers ask the question “How can I be the rising tide that lifts all boats?” We can move our organizations in this direction of maximum impact and satisfaction, by nurturing a Giver culture.  Instead of workplace paranoia, imagine a culture distinguished by a “Pro-noia” – the “delusion” that other people are plotting your wellbeing.  May it not be a delusion but a daily reality.

Give and Take – An Interview with Adam Grant by Thinkers50

Give and Take – A Revolutionary Approach to Success by Adam Grant

Outward Focused Lives // Givers, Takers, Matchers

Give and Take – An introduction

YouTube Video – Adam Grant, Professor – Givers, Takers, and Matchers

YouTube Video – Adam Grant’s Give and Take Talk at Google

Global Leadership Summit 2015

The Reciprocity Ring

Live Blog: 2015 Leadership Summit – 30 Leadership Quotes from Adam Grant – Brian Dodd on Leadership

The Global Leadership Summit Session Three – Adam Grant – Notes by Chuck Scoggins

TGIM – What Can We Do to Make a “Thank God It’s Monday” Work Culture?

Blog - Thank God It's Monday - bridgepointconnections.org

Photo Credit: BridgeportConnections.org

Don’t hate me, but I’ve always loved Mondays. Mondays read a fresh start for me…a clean slate. New possibilities. Sunday nights would sometimes mean a bout of anxiety or a bit of depression in my questioning of being mentally prepared for whatever Monday brought. All that cleared by the time I stepped outside, into my car, and headed for work.

TGIF (“Thank God/Goodness, it’s Friday!”) was never something I understood. It was hard for me to fathom grinding through a work week, longing for Friday. There’s a rhythm in work, requiring a certain number of days at it, and by Friday, I was ready for a break, but “living for the weekend” wasn’t my thinking on work.

This past Friday was an exception. Pressures at work did spill out over the purpose and pleasure of work such that Friday came just in time. So…I do understand TGIF. Still, it’s clear that God created work for us and I usually take joy in it. Hopefully this resonates with some of you…with others, maybe you might consider how TGIF could make room for TGIM as well.

Tim Hoerr, author of Risking It: An Intersection of Faith and Work, wrote an excellent piece on Building a “Thank God It’s Monday”. It’s a quick read and I strongly recommend it for anyone who struggles with taking joy in their work. It is possible to change your culture.

How does Tim Hoerr define a TGIM Culture?

  • TGIM culture: each team member engaging in challenging, meaningful work – each knowing that their individual contribution is a significant, integral part of the larger whole.
  • Second, each person has ample opportunity for growth and advancement. God has wired each of us to grow and desire new, richer experiences. Entrepreneurial environments are greenhouses for human growth.
  • Another feature of TGIM culture is that each team member and his or her efforts and contributions are being recognized by the company’s leadership. It doesn’t have to be terribly formal or fancy – but each of us want to know we matter and our work is making a difference.
  • TGIM culture means that the fruits of success are being shared by each of those making a contribution to that success. Although surveys show that compensation ranks relatively far down the list of what makes one satisfied, it is essential that the rewards be fairly shared amongst the team.

After defining a TGIM work culture, Hoerr gives a historic example, completely relevant to today’s workplace.

“If you examine the ‘work environment’ Jesus created with his ordinary band of followers, you’d have to say it was a template for our organizations today.”  Then Hoerr lists those components:

  • There was a common mission.
  • A series of challenging assignments.
  • Regular dialogue and interaction amongst the team.
  • Teaching and training in order to replicate the mission on a broader scale.
  • And, importantly, Jesus as the leader facilitating the larger purpose amidst his team’s diverse personalities and all-too-human tendencies.

Don’t miss the rest of Tim Hoerr’s piece on TGIM Culture.

Is the TGIM culture cultivated in your workplace? How might you see the components above implemented where you are – whether top-down or bottom-up? You can be part of making your work and workplace one where you look forward to Monday rather than just longing for Friday.

Tim Hoerr Website and original blog – Building a “Thank God It’s Monday” Culture

Building a “Thank God It’s Monday” Culture – featured at Institute for Faith, Work, & Economics Blog

Bridgeport Connections – Connecting Professional and Spiritual Life

All the “One Another” Commands in the NT (Infographic)

12 Ways to Glorify God at Work

Risking It: An Intersection of Faith and Work by Tim Hoerr

Blog - Thank God It's Monday - Risking It by Tim Hoerr

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