Category Archives: Monday Morning

An End-of-Year Leadership Checklist – Priority for Your Team, Your Organization, and Your Own Longevity and Effectiveness

Photo Credit: Wild Apricot

[This is the followup piece from yesterday’s Monday Morning Moment.]

It’s December. Back to the office after the snow day. The squeeze is on our calendars as we march toward the end of the year. Here’s the question: how do we truly finish strong with the hope of an even stronger start in the new year?

If it’s all you can do to just try to finish…then you do what you can, for sure. Reflecting on this year may have to come in January. We all know the pressure doesn’t change just because we have new planners to fill. If we make this a priority, it actually could have great impact on the pressures…and the people under your watch, experiencing a similar pressure. We can change it up.Photo Credit: Gryphon Networks

Here are summaries of 5 end-of-the-year checklists from 5 business leaders. We can choose one or choose from each. In brief:

Lolly Daskal, founder of the leadership consulting firm Lead From Within, is one of my favorite writers/speakers on leadership. Her end-of-the-year checklist is in the form of 18 no-nonsense questions on your own leadership and character. Penetrating and informative. Here are a few of my favorites from that list:

  • Did you act decisively?
  • Did you build others up?
  • Did you listen before you speak?
  • Did you cultivate leadership in others?
  • Did you lead with positivity?
  • Did you navigate or fix?
  • Did you value the unique contributions of others?
  • Did you lead by example? – Lolly Daskal

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Marcel Schwantes, founder of Leadership From the Core, gives a rapid read, 5-point checklist which follows. Everything he writes is golden, so you definitely want to click on the article to fill in the blanks on how you execute these points starting now and into the new year:

  1. Shine the spotlight on your employees.
  2. Give direct and actionable feedback.
  3. Get to personally know your employees.
  4. Get in the habit of recognizing and praising your people.
  5. Create and communicate a shared vision of the future. – Marcel Schwantes

[We all think we do the 5 above well. Re-assessing, especially at end-of-year is key to truly being who we think we are for those we lead.]

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“As leaders, we often move from one year to the next with little or no time spent reviewing the year just past from a purely leadership perspective.”Les McKeown

Business writer, Les McKeown, also prescribes a brilliant 5-point end-of-the-year checklist for leaders:

  1. Manage the narrative.
  2. Straighten the angels.
  3. Cull.
  4. Restock.
  5. Center yourself.

McKeown gives practical examples and exercises on how to finish the year healthy…for your benefit and that of your employees and organization. Honestly, this is creative and illuminating stuff…worth every minute of what you invest in it.

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Business consultant and writer Terry St. Marie offers a 10-point end-of-year checklist that covers all the bases. The following are my 3 favorites from his list:

  1. Read Your Fine Print – Every leader’s strengths, if overplayed, can turn out to be a negative – I call that the leader’s “fine print“; things that we need to be careful about.  Sort it all out early and become more aware of your “fine print“.
  2. Put The Right Team On The Field – Take stock of your team and their strengths and weaknesses, and ask a few hard questions:  Is everyone committed to the new year and the new plan?  Did you have some unresolved issues from last year that are still hanging out there?  Do you need to reshuffle a few things now before things get too busy? Answer these questions NOW,  take whatever corrective action is necessary, and give your team a better chance for success.
  3. Clean Out Your Ears – This one’s real simple – prepare your ears to listen, with this virtual “Q-Tip”.   Sit down at your desk, close the door, and turn off your handheld and computer.   Feel and “hear”  what it’s like to not multitask, and just take in what’s happening around you.   Make a mental note to recreate this “listening environment” every time you are in the presence of your teammates.

Don’t miss the other points of St. Marie’s checklist. Again, brilliant.

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Following are my favorite 5 of the 15-point end-of-the-year checklist formulated by the Forbes Coaches Council.

The end of the year is the perfect time for a SWOT analysis — a review of Strengths, Weaknesses, Opportunities and Threats. (Forbes Coaches Council)

Celebrate – If we don’t take time to celebrate (even the small things), we become burnt out, frustrated, and ineffective. Do something special for your team to celebrate their strengths. – (Forbes Coaches Council)

Show appreciation for your employees – Go beyond the usual card. Offer your clients and employees something of significance that you believe will make them feel special…valued. – (Forbes Coaches Council)

Get to know someone new in the company – While the holidays are full of food and stories, leaders should take the time to meet others downline in the company. Brown bag it with someone you don’t know. Invite an employee out to lunch. And talk about everything other than work! This will help you relate to others who typically don’t see you every day. This can improve the culture, as you challenge others to do the same. – (Forbes Coaches Council)

Budget for leadership development – At the end of the year, take time to add leadership development training in the next year and invest in your upcoming talent. This way, you increase employee retention and employee engagement. Plan for the future, invest in your talent.(Forbes Coaches Council)

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There you have it. My hope is that this is more encouraging than burdening. If we carve a chunk of time to do this, both privately and with our team, it will yield all kind of good with which to enter the new year. Both relationally and strategically for the sake of the organization.

A Year-end Checklist That Will Make You a Much Better Leader – Lolly Daskal (2018)

15 Things to Top Your Business Checklist for the new Year – Forbes – 2017

A Year-end Checklist That Will Make You a Much Better Leader – Marcel Schwantes (2016)

A Great Leader’s Year-end Checklist – Les McKeown – 2012

A Leadership Checklist – 10 Things to Do Right Now to Make it a Great Year – Terry St. Marie (2010)

Monday Morning Moment – a Snow Day and an End-of-the-year Leadership Checklist

Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.

Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.

Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.

[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]

Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.

I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.

Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.

By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.

A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.

Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes

We think we’re doing all those things…but are we?

Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].

Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.

A Year-end Checklist That Will Make You a Much Better Leader – Lolly Daskal (2018)

15 Things to Top Your Business Checklist for the new Year – Forbes – 2017

A Year-end Checklist That Will Make You a Much Better Leader – Marcel Schwantes (2016)

A Great Leader’s Year-end Checklist – Les McKeown – 2012

A Leadership Checklist – 10 Things to Do Right Now to Make it a Great Year – Terry St. Marie (2010)

[Cyber] Monday Morning Moment – Conquering the One Downside of Christmas

Photo Credit: Nerdist

Christmas is huge to those of us who love it. The beautiful upside to Christmas is Jesus Himself – celebrating His entry into the human world as an tiny baby. Because of Jesus, any of us feeling lonely or unloved this time of year can hopefully be sorted out…because we are loved, and we are not alone.

Strange then that the one downside (wait for it) would be so silly, really, in contrast. It does however exist for some and can make us a bit distracted and discombobulated…at least for awhile.

That downside is the quest for just the right present for each person on our Christian gift list.  For some fortunate ones that is actually a thrilling challenge and a worthy cause. These shopping wizards and crafting geniuses already have their presents sorted out before Thanksgiving. Black Friday is the occasion to finish off their lists, not start them.

For some of the rest of us, not so much.

Back when our kids were kids, we used to watch this funny little film Jingle All the Way. It tells the story of two good dads who love their families but procrastinated in buying Turbo-Man for their boys – that film story’s prototype of the most-sought-after toy each year that sells out early to the smartest of shoppers. The film focuses on their Christmas Eve race (with each other) to find one last Turbo-Man somewhere in the city. It is both funny and anxiety-provoking.

I love Christmas but this downside of it looms large right now. In recent years it the need to find that perfect Christmas present (or experience) is heightened by the addition of sweet grandchildren – and hoping to choose the gift both the little ones and their parents will love.

Just this weekend, we were doing a craft at the table in Sunday School, and the kids in my class began talking about what their grandparents were buying for their siblings. They, of course, don’t know for sure what THEY themselves are getting, but based on their wish-list and what their siblings are getting, they seemed confident of a nice haul. It was impressive.

Today is Cyber Monday, the last great post-Thanksgiving sale event where we can take advantage of sales online. Shopping made easy, in our pajamas, fortified with hot beverage of choice. I’m in my annual panic of what to buy for our precious little ones. What to buy…such that when they open their presents, a nervous tic won’t develop in their parents’ eyes. We have the instructions of not to buy too much, and yet, we don’t want to be the only grandparents who abide by those instructions… Aarrgghh!

Deep breath.

So this is today’s quandary…my Monday Morning Moment’s lament. Once the gift-buying is finished, Christmas loveliness will be restored. Whatever happens on Christmas morning will be wonderful, either way. It’s Christmas after all. By then, I’ll be at peace with it. In fact, by then, it will be more than fine that the grandkids get super fun presents from others who love them and money toward their college education from us… They know they’re loved, and that’s what matters.

For today,  I will stare at screen after screen of parent-preferred educational toys, latest greatest children’s books, and local family-friendly “experience” possibilities.

Then…whatever ends up under the Christmas tree for our grandchildren, we will still have play dates, and snuggles in front of the TV, and walks together with the neighbors, and joy at all the wonders of life.

Here’s to the grandparents who don’t wait until Christmas Eve to sort this dilemma out…who know their grandchildren so well they can scout out that perfect present…and who have their own sweet times with these kiddos.

You are rock stars and super heroes.

Anybody else out there with the same struggle as mine? Comment below…and any advice on this downside of Christmas is welcome.

Grandparent Giving: Unspoken Secrets You Must Know Before Giving Gifts – Dave Ramsey

Giving Mistakes that Grandparents Must Avoid

The Downside of Christmas – Sharon Woods Harris

The Pros and Cons of Christmas

How to Faithfully Celebrate Christmas in a World of Materialism – Lia Martin

Vintage Christmas – Matters of the Heart – Part 1 – Capacity

This past weekend, I was privileged to speak at a women’s holiday event in Kingsport, Tennessee. 150 women gathered to bring in a vintage Christmas together. Photo Credit: ISBC Women’s Ministry, Facebook

The food was delicious, the company was old friend-comfortable, and the memories wrapped around us like a Tennessee quilt.

The Festival of Tables was amazing – designed by the women hostessing. Just a few of the table toppers shown below:

[Today’s blog and the next two – Part 2 and Part 3] are taken from the talk I gave that evening on “Vintage Christmas – Matters of the Heart”. The following are excerpts of the talk because some who couldn’t come wanted me to post. Though written for Christian women, there is much to apply to any of our lives.]

“Vintage” can mean something very different to each one of us, depending on our ages and life experiences.

Vintage…one day our grandchildren and great-grands will look way back to our Christmases and call them vintage. They will look back on us as the women of old in their lives – the grandmothers (and great-grandmothers) of their faith.

What do we see when we look back? What will they see when they look back?

When I look back to my growing up years, it’s my Mom and women like her who come to mind. Godly women – tirelessly serving their families, church and community and pointing us to Jesus.

In thinking about Vintage Christmases and matters of the heart, God has placed three character traits on my mind. Three qualities we probably saw in our Godly grandmothers and great-aunts.

Strong and steely traits that we can develop across a lifetime walking with God. These traits are all matters of the heart. We see them in the life and character of Jesus. As we wrestle with them in each season of our lives, we can hope to carry them forward to future generations.

The first is capacity defined as the maximum that something can contain or produce.

In every season of our lives, we have those moments or days of coming to the end of ourselves. We feel like we just can’t do one more thing. We are DONE. When I talk about capacity, it’s not about adding more stuff to lives that are over-packed or over-scheduled lives. God doesn’t call us to be Energizer Bunnies…until we burn out, or dry up, or give in to the busy.

Photo Credit: Flickr

Capacity isn’t just about getting a lot done. Nor is it, on the flip side, about shaking up those of us in seasons of life that have been downsized –  intentionally or unintentionally. Unless God is speaking into that…which He sure did with me.

Building capacity means to look to God to order our days and to watch for Him to show up in our schedules and “chance” encounters.

Over the last couple of years, I’ve come through both a cancer diagnosis and a couple of cardiac emergencies that could have taken my life. Having half a lung removed diminished my physical capacity for awhile. Then moving into retirement diminished my other capacities even further. I felt old. In our previous work circles and in our church, whatever purpose or identity I had before seemed to fade with time and age. It wasn’t pretty.

Maybe you have experienced this sort of thing, whatever your age is. A situation where you have passion or desire to be a part of something but the doors seem to all be closed. When it seemed there was no way forward, I just settled into a slowed-down, lesser life.

In the middle of all this, the Lord in His great kindness, pretty much asked me, out right, “Is that it? You’re done?” I sure didn’t want to be done. With age and what seemed to be dwindling opportunity, life had become small for me.

Or did I do it to myself? Was I looking to people for opportunities to serve…or to God?

Now those of you with heavy academic loads, small children or big responsibilities in your work may not even be able to imagine this…but think with me a minute. Is our capacity such that God could show up and do as He wills in us…or are we pretty much maxed-out or turned-in?

Does God have our hearts? Or is our capacity dulled because He is more a tenant in our hearts rather than the Lord?

Is there space in our hearts He would fill if we didn’t already have them packed with other stuff?

Now, we all have responsibilities in life. For some, papers have to be written, babies must be fed, and payrolls managed…fill in the blank in your thoughts of where you have to show up every day…

What happens when we show up with our eyes on Jesus and the possibility of what He might do in and through us?

That realization from the Lord that “if I wasn’t done, then what?” started a spiritual journey for me… Last December, as part of a New Year’s resolution, and in response to our pastor’s challenge, I determined to make God’s voice the first voice of my every day. I’m a morning person, so quiet times before dawn may come easier for me than for some. Still for God’s to be the first voice does require me NOT to pick up the cell phone, or sit down at my computer, or turn on the TV news. In my season of life, there are no children to feed or to get schooled, so you with children have different challenges of making God’s voice first.

Whatever our challenges, it doesn’t change our great need of hearing Him speak truth and love into our hearts. Early. Every day.

When God did get first voice, He began helping me to clear out the clutter in my heart which changed the contents of my conversations and my calendar…Bit by bit, God added space to my life. Space to hear Him speak and to “interrupt” the rhythms of my day.

The discovery that I seemingly had more time wasn’t magic…it was God.

The visual below is so perfect of Christ flooding our heart with His love and all the good things God has for us, and in turn our hearts are cleansed, cleared of all the junk that distances us from Him, and then the contents of our hearts pour into others. Jesus talked to the religious leaders of his day about this very thing: “For the mouth speaks what the heart is full of. A good man brings good things out of the good stored up in him, and an evil man brings evil things out of the evil stored up in him.”Photo Credit: HolyTrinityPTC

Another way to look at this is related to what we hold in our lives as treasure. Jesus taught us that “Where your treasure is, there your heart will be also.”

Photo Credit: Heather C. King

You can guide your heart with your treasure. Wherever you put your treasure or whomever you make your treasure, your heart will follow. Your treasure leads your heart.

This was so helpful for me because I had stored up quite a bit of self-absorbed treasure in recent years – my own significance being one part of that. Even wanting to be useful to God somehow had become an idol. That sort of thing just happens when we take our eyes off Him and onto ourselves. Right?

Days turned to weeks of God being the first voice each day in my life. I started doing life more in present tense with Him, listening for His voice through the day. Like a real conversation. Sometimes it would be a prayer; sometimes a complaint; just being in His presence. The barriers keeping life small seemed to start coming down. Such that, even when life was small, I was becoming more content. We keep our eyes on God, and He guides…sounds too simple, I know…but it has given the most mundane day or situation a sense of the divine.

The prophet Isaiah captures this so well when he says, “Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, “This is the way; walk in it”. [Isaiah 30:21] Of course, we may not hear God speak audibly, but He will lead us just that clearly as we tune our hearts to His voice. We’ve all experienced that. To walk daily like this builds capacity…

Photo Credit: Francis of Assisi, Brainy Quote

We start by doing what’s necessary…this is sometimes where we stop…short.  If…we keep our hearts on the Lord, the necessary can open up to being a part of something only possible with God in it…and then…the impossible.

 If we are faithful to make a capacity for Jesus…He will fill that capacity with Himself.  “Make of yourself a capacity and I will make myself a torrent!” – Catherine of Siena

Photo Credit: Heartlight, Quotemeal

[Part 2 on Caring and Part 3 on Constancy]

Monday Morning Moment – When You Walk Out of a Meeting, and You Ask Yourself, “What Just Happened?”

Photo Credit: Media.Defense

Have you had that experience? Where you are meeting with your supervisor…either one-on-one or during a team meeting. She is guiding the conversation and asking compelling questions. Then you give your take on something, and it is as if you’re speaking another language. Then you make the judgment that this isn’t the meeting for you to lay out a strategy or viewpoint, so you stay silent. The meeting ends with your boss commending you/everyone in the room on a good outcome…”we got a lot done”.

Hmmmmm…”What just happened?”

I’ll never forget a strategy meeting earlier in my career. Fairly new to the team, I had been faithful to task in learning the processes and applying myself to fitting into the structure rhythms of our work team. When my supervisor called me in to talk about future directions, he asked my input on our marketing strategies. I actually thought he wanted to know what I thought. As we dialogued back and forth about what we were doing and what we could do to strengthen our messaging, I felt like a genuine and valued part of the team. Then my earnestness and enthusiasm must have gone too far. He commended my “good ideas” (a phrase that has come to mean a negative since then) and asked me to draw up a 5-year plan and we’d talk about those ideas again then.

Although he and I remain friends, we no longer work together. I never did that plan. The kind of work we did was so rapid in it evolution and execution that a 5-year plan was clearly irrelevant. It was clearly just a delay tactic for me to take my “good ideas” and tamp them down.

Not bitter…just wiser. So for that I’m thankful.

A meeting…or series of encounters that leave you wondering “what just happened” could relate to many factors. Culture shift, mission drift, power mongering. Any other factors come to mind for you?

I’d like to pose 3 actions that might help in awkward situations like these. They are by no means comprehensive. Just three helps.

1) Take notes in meetings. Put away your phones and other electronic devices. Pen and pad. Not being distracted by anything else will keep you more fully engaged with the conversation at hand. Note-taking is not for everyone, but you’ll be surprised how helpful it will be to refer back to the meeting conversation. Who said what? Where were the good ideas coming from? What were the responses? You can then keep communication going after the meeting in a healthy manner. You have captured the essence of what happened…important information is not lost…whatever happens next (execution of a plan or further planning meetings) potentially have the clarity you missed in today’s meeting.Photo Credit: PxHere

By the way, maybe someone is already tasked with note-taking. It’s for your sake…maybe only your sake. Worth it if you’ve been having head-scratching experiences of late.

2) Refuse to think ill of others. – Whenever possible, keep your thoughts away from negativity. Especially in judging the motives and character of people you work with. When we operate out of a determination to think well of them, communication can have greater clarity. For sure from our side. It’s when we allow our thoughts to go negative that we conversations can go murky.

Photo Credit: Entrepreneur

Now, there are limits to this, and I get that. In fact, we are wise to isolate out those who have shown themselves untrustworthy. Dr. Henry Cloud wrote the book  Necessary Endings which has an excellent chapter on the three kinds of people in the world – wise, foolish, and evil. Cloud explores, with little sentimentality, how we are to act in the company of each. I’m sure we all hope to find ourselves among the wise.

Necessary Endings: The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward – Henry Cloud

Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom – Deb Mills

3) Recognize that “gaslighting” can be operating in a meeting and no, you’re not going crazy. Recognize it; don’t take it personally; deflect; confront the perpetrator. Move on if possible.

Gaslighting is a form of manipulation that seeks to sow seeds of doubt in a targeted individual or members of a group, hoping to make targets question their own memory, perception, and sanity. Using persistent denial, misdirection, contradiction, and lying, it attempts to destabilize the target and delegitimize the target’s belief.” – Wikipedia

“Gaslighting is a colloquial term that describes a type of psychological abuse in which the abuser denies the victim’s reality, causing him/her to question him/herself, his/her memory, or his/her perceptions. The term gaslighting is also sometimes used to apply to the use of inflammatory behavior or language that provokes someone to behave in an uncharacteristic way.” – TheGoodTherapy.org Team

Photo Credit: Style Whack

I wrote about gaslighting before here.

Gaslighting for BeginnersGaslighting Techniques to Use at Work – Sarah Cooper

Gaslighting often happens in relationships when one person uses a sometimes subtle manipulation to cause the other to think maybe she/he misunderstood or over-reacted to something the former did or said. In this unhealthy situation repeated over the course of the relationship, the one being “gaslighted” can begin to distrust her/himself and even go as far as to question their sanity.

I have had this experience and it is highly unsettling.

Ironically, gaslighting can be done by a “good guy” who has developed some habits he uses without mean intent. It can happen to all of us…I’m thinking.

Read psychologist Stephanie Sarkis‘ two pieces below. Very helpful.

11 Signs of Gaslighting in a Relationship

Are Gaslighters Aware of What They Do? – Stephanie Sarkis

Photo Credit: Wikipedia

You’re Not Going Crazy: 15 Signs You’re a Victim of Gaslighting – Aletheia Luna

The Culture of Any Organization Is Shaped…By the Worst Behavior the Leader Is Willing to Tolerate – Rich Lochner

Gaslighting in the Workplace Part 1 – What Is Gaslighting and Who Does It? – Heather Bowden

Gaslighting in the Workplace Part 2 – Oh no! I’m a Gaslighter! – Heather Bowden

If you got to the end of all this, here is quite a different piece on “What just happened?” – when your boss may be impressed with you without showing it. Enjoy!

12 Signs Your Boss Is Impressed with You, Even Thought It Doesn’t Seem Like It – Aine Cain

Monday Morning Moment – Respect & Civility – and the Lack Thereof – in the Workplace and Public Life

Photo Credit: Real Wellness Doc

In the summer of 2002, we returned home to the US from living in Cairo, Egypt for many years. I was surprised at the change in our culture. People passing each other didn’t make eye contact as much anymore. There was less acknowledgement in general. Once the cell phone (and especially the smart phone) became, not just en vogue but, normative, we became even more disconnected from people around us.

Then the humor at others’ expense escalated. As did impatience at others’ foibles and perceived differences (in traffic, at the ball-field, and in the workplace).

Respect had to be earned…not just given.

Tolerance is the public message, but genuine acceptance of another is altogether something else. On any side of the argument.

What do you take of all of this?

Is it possible to restore respect and civility in a culture? First, we have to know what that even means. When unkind habits become part of our lives, we don’t always know it’s happened.

Let’s focus on incivility.  Just last week, I watched business consultant Christine Porath’s TED Talk on incivility. Her research with Christine Pearson on respect and civility was eye-opening for me. Incivility is edgy in its acceptance in our culture.

We are both shocked and even sometimes amused when people are abrupt, sarcastic or rude with others. This is dependent on our age, gender, and cultural background.

The problem with incivility is that it is contagious. It can infect a whole culture. Incivility, and disrespect, can move subtly to bullying.

Photo Credit: Patricia Bouweraerts, Martha Stout, WorkplaceStory

Author and podcaster Michelle McQuaid interviewed Christine Porath on “the cost of incivility”.  Following are my notes in brief from that podcast:

  • Incivility is defined as rude, disrespectful or insensitive behavior (whether or not the actor sees him/herself as being uncivil or disrespectful – it has to do with what the receiver hears or feels).
  • We are all biased. We may not know our behavior is uncivil. The only way we can know is to seek feedback…and truly listen to and consider constructive criticism.
  • Technology is a relationship distractor. It muddies civility. With our faces in our various e-screens, we miss verbal and nonverbal cues, make wrong assumptions, lose the tone and tenor of the conversation in front of us…and so on and so on.
  • The cost of tolerating such behavior in the workplace: performance, mental and physical tolls, personnel retention, cognitive tolls (memory, attention, creativity), and less help within a team or across departments (incivility breeds mistrust – collaboration and cooperation just don’t happen in such an environment).

Porath gives some excellent counsel on what can help in an environment that has become disrespectful and uncivil. Unfortunately, incivility is too often expressed by those with authority/power. The best organizational intervention, then, is to recruit for civility, coach and train toward civility and practice civility. Respect and civility have to be core values of the organization. See Bryan Cave Law Firm‘s Code of Civility below:

Photo Credit: Bryan Cave, Christine Porath

For us as individuals, Porath counsels to take the high road in regards to civility. Do what you can to effectually put the incivil person “in a bubble”. Then work on your own habits of respect and civility. Smile at people…genuinely, warmly, acknowledging them. Listen – tune in, invest, make eye contact. Build relationships with your team, especially those who report to you. Humbly reach out.

Porath also gave a shout-out to Adam Grant‘s advice along the same lines: to share resources and recognition; give credit; show gratitude; say thank you; share purpose and meaning. [She did the same thing she encourages us listening to do.]

Porath is the author of Mastering Civility: a Manifesto for the Workplace. Definitely on my to-read list now.

I took her quick and easy assess yourself survey and tried to be as honest and forthcoming as I could be. The result was 64 our of 100 points (“good” on her civility assessment). It surprised me – thinking it would be a higher score. Along with the number score she gives a great strengths and “things to focus on” determination and guide. Take the survey. Worth your time.

We can pull ourselves up and out of a culture that thinks it shows confidence to yell at people or that it’s ok to laugh at someone else’s expense. We have the power to rise above and to bring back health to our organization. One small respectful and civil gesture at a time.

The Cost of Incivility With Christine Porath

Assess Yourself – Christine Porath

The Price of Incivility – Christine Porath and Christine Pearson

Choosing Civility – 25 Rules to Live By – with P. M. Forni – Barb Schrader

YouTube Video – Civility: a Conversation with P. M. Forni

Monday Morning Moment – a Comforting Reminder When Family Gathered – “Do the Next Thing”

Photo Credit: Francis J. Gavin, Kristian Dela Cour

This morning I woke weighed down with so much undone that needing doing. A week of travel, as delightful as it was, lends itself to a deep sleep on Sunday night and an early fretful waking on a Monday morning.

Do you have those awakenings? When your mind clears from sleep and you begin looking at the week ahead and think “How am I going to get it all done?” Or “How do I even do it?” Anxiety builds, and depression follows.

That’s how this morning started…and then the heaviness lifted with the simplest thought. A reminder I received just this weekend…a reminder that stirred sweet memories of a woman with huge influence on my younger years…writer Elisabeth Elliot.

On our trip to see family this past week, we had an evening with girl talk. Four generations of women around the dinner table, laughing, sharing, and remembering. [I know men do this, too – how else do they keep all those football, baseball, and fishing trip stories so fresh in their memories?]

In the course of the warm glow of that conversation, my dear sister-in-law, Stacie, reminded her girls of how she counseled with them through their high school angsty moments. She told us she used to  quote Elisabeth Elliot‘s own advice to her daughter, Valerie, when she was overwhelmed by life: “Do the next thing.”

[Stacie sounded just like Elisabeth Elliot as well…took me back to when I was her girls’ ages and first began reading Elliot’s books, including her husband Jim’s journals.]

Elisabeth Elliot died in 2015, but through her life she wrote many books that had huge impact on my life. From my teen years. Books that remain treasures today…http://debmillswriter.com/wp-content/uploads/2015/06/Blog-Elisabeth-Elliot-Love-is-a-Laid-Down-Life.jpg

For years after, as a struggling mom with young children, I would tune into her daily radio shows – Gateway to Joy – listening to her “square-your-shoulders” walk-with-God counsel. Her manner was both tough and tender as she covered the real stuff of life and how we maneuver through it in the presence of God.

Photo Credit: AZ Quotes

This morning, in the cloud of confusion over where to even begin this week, God brought our dinner table conversation to mind. Hearing Stacie quoting Eliot in that no-nonsense voice of hers made me laugh then, and smile today.

Four little words that brought clarity.

“Today is mine. Tomorrow is none of my business. If I peer anxiously into the fog of the future, I will strain my spiritual eyes so that I will not see clearly what is required of me now…Do the next thing.Elisabeth Elliot

When You Don’t Know What to Do – (a tribute to Elisabeth Elliot) – Rhonda Quaney

On the Passing of Elisabeth Elliot – Love Is a Laid Down Life – Deb Mills

Love Is a Laid-Down Life  – a Slowing Down for a Season – Deb Mills

Photo Credit: Pinterest, AllysTruth

YouTube Video: Elisabeth Elliot: Suffering Is Never For Nothing

Monday Morning Moment – Wrong-doing – Concealing, Confessing, and Covering

Photo Credit: Godly Daddy Blog, Dan Ericson

Do any of us really believe we can conceal a wrong forever? Do we truly think we can get away with something…especially something with impact on another? Or maybe we could if a wrong only affects me? Right? No one has to know…right?

Concealing

We are in a time in history and civilization where, like never before,  “Your sins will find you out”. It is ironic because being that we’re in a post-Christian era, sins are not taken as seriously by many as they were just a generation or two before. However, called another name… wrong-doing… or abuse…will be exposed. Eventually that sin will be brought out of the darkness.

“He who covers his sins will not prosper.”

Photo Credit: My Bible, Debra Aiken

The one who conceals his sins will not prosper, but whoever confesses and renounces them will find mercy. Proverbs 28:13

Darkness cannot withstand light, nor can wrongdoing forever be concealed…it will be exposed. That should be a comfort to those who have been the victim of the wrongful actions of another.

Precept Austin Commentary on Proverbs 28:13 (great resource)

Are You Covering or Confessing Your Sins? – Debra Aiken

Are You Covering Up Your Crimes? – Lifeway, Facts & Trends

10 Common Ways We Try to Hide Our Guilt and Shame – Andy Barlow

There is a dark place in our hearts where we delight in others being “found out”…their wrongdoing exposed. Humility, true humility, sorrows, knowing too well, that it could happen to any of us, for we have all wronged others. All of us.

Confessing

When we face our part in wronging another, when we “come clean”, healing can begin in both parties. For those who have long concealed, this is very difficult to do. To bear the responsibility of a wrong. Time doesn’t heal wrong; it seems to just grow and grow… with time. However, when we shine a light on that dark place and own our wrongdoing, we can hopefully begin to turn things right. Make restitution if possible. Ask forgiveness. Humble ourselves.

But if we walk in the light as He Himself is in the light, we have fellowship with one another, and the blood of Jesus His Son cleanses us from all sin. If we say, “We have no sin,” we are deceiving ourselves, and the truth is not in us. If we confess our sins, He is faithful and righteous to forgive us our sins and to cleanse us from all unrighteousness.  – 1 John 1:7-9

Confessing Our Sins Together – Ryan Griffith

What keeps us from confessing is the whisper of a hope that we are not to blame, that we had our reasons, that it wasn’t that bad, or that it wasn’t us. Or, we know we did wrong, and the prospect of consequences that could follow confessing is just too terrifying.

Covering

When we fall on the mercy of God, we can free ourselves of covering up and actually know the joy of being covered. Forgiven. Because of Jesus’ perfect sacrifice for us, we are justified…“just-as-if I’d never sinned”. Now we may still have to reckon with righting a wrong against another person, as much as is possible, even paying society for a wrong. From God’s side, when “we confess our sins, he is faithful and righteous to forgive us our sins and to cleanse us from all unrighteousness. ” (1 John 1:9)

How joyful is the one whose transgression is forgiven, whose sin is covered!Psalm 32:1

Blessed are those whose iniquities are forgiven and whose sins are covered.Romans 4:7

In our culture today, we are bombarded by blaming and blame-shifting, fingers pointing at wrong-doers or even those it’s not clear are wrong-doers…they are just a race or gender or political party we determine to be wrong-doers.

Thank God, we have a Judge who sees our hearts perfectly and weighs our actions and intents with both justice and mercy. In that courtroom, grace abounds.

The Covering of Sin – writer pastor Wayne Jackson

Postscript: My Mom used to quote a Bible verse in circumstances when one of us, fortunate enough to be loved by her, had done wrong.

Above all, keep fervent in your love for one another, because love covers a multitude of sins.1 Peter 4:8

Now, she would guide us to right living, and she would be tough with us in doing right to those we wronged. In her love, in her quiet handling of our sins as youngsters and young adults, we learned about the love of God…both just and full of mercy.

Mom didn’t feel the need to expose our sin or wrong-doing to others, giving God room to move in our hearts and alter the course of our lives. God’s love covers our sins, through the sinless life of Jesus, and His sacrifice poured out on our sinful selves.

Cover the Sins of Others – Tim Porter

Monday Morning Moment – Men Who Finish Well – a Timely and Timeless Message by Johnny Hunt

Photo Credit: MCC

One of our neighbors is a published historian who has another manuscript ready to go. If it were me, those pages would have been mailed to the publisher months ago. Not this author. The chapter footnotes must be accurate, so weeks upon weeks have been spent on the tedious task of checking and re-verifying their accuracy.

Finishing anything well takes great effort and persistence. Especially a life well-lived to the finish.

Johnny Hunt is a pastor and author. He has been the lead pastor and teacher of First Baptist Church of Woodstock for over 30 years. Just this past week, the execution of a succession plan unfolded as Dr. Hunt begins the process of passing his baton to the next pastor.

Photo Credit: Truett McConnell University

Leadership writer Brian Dodd captured Johnny Hunt’s message on finishing well and shared those points on his blog this week.

Pastor Johnny Hunt’s 10 Characteristics of Pastors and Men Who Finish Well – Brian Dodd

His points are as followed. Read Dodd’s blog for the rest of his notes on Dr. Hunt’s excellent talk. The observations that follow the points below are my emphases. Also every point can apply to us as women as well.

Men Who Finish Well

  1. Want to finish well. – Desire and the focus of our desire are the foundation of finishing well.
  2. Ooze with humility. – This is not about talking humble or having an humble expressiveness. This is genuine humility – a person who inserts his life into the humble; willing to do humble things; a person with a clear understanding of who he is and what he is capable of (both holy and horrible).
  3. Know they could be steps away from a fall. – One bad choice can follow us all through our lives, or catch up with us. We shouldn’t be discouraged by that, but we should be aware, from a young age, that consequences of our actions come…sooner or later. Best to avoid or correct as early as possible.
  4. Are intentional, putting up guardrails in their lives. – Guardrails are barriers we put up for ourselves that keep us from the edge of an activity or mindset that could cause damage down the road. We have all said, thought, or acted on “That’s not so bad.” or “Everybody’s doing it.” What we once considered unacceptable may be considered acceptable today but tomorrow it could be a high crime. We must intentionally determine where the edge is and take a step back by putting guardrails in place. Not for fear of consequences but out of care…and aiming to finish well.
  5. Plan to finish well. – Guardrails are part of this. Do you have a plan in place? What does it look like?
  6. Firmly committed to their families. – This makes a huge difference. Huge influence on our decision-making.
  7. Have some kind of mentor in their lives. – Another guardrail actually, but also vital to honest accountability. Lone rangers who may often find themselves at the top of organizations and culture influencers are highly vulnerable to falling from their own isolation.
  8. Live in the Word of God and on their knees. – Johnny Hunt is finishing strong because he doesn’t separate sacred and secular. He understands the importance of having a guide to live life in a fickle, changeable world system. A sign of his own humility is his dependence on being daily in God’s Word and daily praying.
  9. Committed to integrity. – Finishing well requires us to be consistent and dependable in our actions and decision-making. Dabbling in less-than-honest transactions with people will eventually find us out.
  10. Evangelize regularly. – This may seem an odd characteristic of finishing well if you are reading as a person not given to faith or especially faith in God through Jesus. In Johnny Hunt’s long faith walk, he has taken the claims of Christ very seriously and has seen the work of God’s grace in his life and others. He knows the glorious good that comes out of that relationship with God and would not withhold the knowledge of that from anyone.
  11. Ambitious only in honoring Jesus. – Dr. Hunt could have stayed in his pastor position for another 10-15 years or more. This mega-church pastor role can be a real head-trip if these men don’t take precautions to guard their hearts against that level of pride. For the sake of his church’s future and doing his best to listen to God’s leading, Dr. Hunt chose to step down…for very good and Godly reasons.

[I counted 11 so we got a bonus help from Dr. Hunt and Brian Dodd.]

When our children left home for college, one by one, we had many talks together. Trying to prepare them for what could lie ahead. All through their lives, we had taught them to treat others with care. To also see the wrong in taking advantage of someone or some situation for ill, no matter the reason. Some of that teaching came out of our own histories, Dave and me, and from making our own mistakes as young people. Doing all we could to ensure these precious ones would avoid the pitfalls of life that can take you down.Photo Credit: Michael Staires

Avoid situations where you are alone with the opposite sex, especially late at night. Don’t accept open beverage containers. Be cautious in group events where there is drinking and no supervision. Abstain from recreational drugs or beverages. Make choices regarding dress and demeanor as to not compromise another person. Keep your hands to yourself. Be responsible in choosing whom you spend time with.

[Nothing original here. The nature of these teen talks became more serious as our kids were preparing to be out on their own. No one looking over their shoulder. Their choices could have life-long implications.]

This year, I listened to a good friend process sending her oldest son off to college. He is one of the sweetest young men I know – a good heart, respectful, and genuinely friendly to all he meets. This mom (and the dad) wanted to make sure that he understood that college today is not just about his choices but how others perceive his behavior. It’s not just being careful to do right by others but also to behave in such a manner that no one could take offense…now or twenty years from now. Especially in any perceived sexual offense. Other? What are your thoughts?

This is where we seem to be today in America.

Finishing well, especially as men, might be more complicated today but it is still within the grasp of those who determine from the beginning to aim far and run their lives with steadfast resolve.

Finish Well – Michael Staires

Guardrails – Andy Stanley

Why You Need Guardrails in Your Life – Robin Steele

Four Essentials to Finishing Well – Jerry Bridges – Desiring God

7 Characteristics to Help You Finish Well – Ken Boa

Real Momentum

Monday Morning Moment – Truth Matters

Photo Credit: The Blue Diamond Gallery

“What is truth?”

Centuries ago, a Roman governor, Pontius Pilate, asked this question of an innocent man, brought before him by accusers. Religious leaders who wanted to destroy him. Men who would have their way no matter what it meant for this man…even death.

Pilate was complicit in the death of Jesus Christ because he found no evidence against him, yet, to satisfy the loud voices crying out against him, he washed his hands of the matter and sent him out to be crucified.

Truth matters.

Photo Credit: Pixabay

This morning I read a local news account which has disturbed me all day.

The article surprised me because I actually knew the particulars of the story very well. The reporter described a recent event and then added a completely unrelated previous event. The first was morally neutral, but the second event was scandalous. The innuendo was clear. The article fairly sizzled with the possibility…probability that the two events…the two persons (very different from each other) were linked. Thus casting a shadow on the innocent one with the clear guilt of the other. Just a shadow. Just a possibility of wrong.

Just innuendo and nuance.

Did this reporter lie? She did not, in so many words. Did she shade the truth? Yes.

“The Greek word for ‘truth’ is aletheia, which literally means to ‘un-hide’ or ‘hiding nothing.’ It conveys the thought that truth is always there, always open and available for all to see, with nothing being hidden or obscured. The Hebrew word for ‘truth’ is emeth, which means ‘firmness,’ ‘constancy’ and ‘duration.’ Such a definition implies an everlasting substance and something that can be relied upon.

From a philosophical perspective, there are three simple ways to define truth:

   1. Truth is that which corresponds to reality.
   2. Truth is that which matches its object.
   3. Truth is simply telling it like it is.” – Got Questions

Telling the truth is a huge core value in our family. Growing up, our children knew that lying would bring a most undesirable consequence. We would rather know they were telling the truth, even when it exposed something that would grieve us as their parents.

Photo Credit: Flickr, Randy Pausch, The Last Lecture

We live in a culture today that seems to thrive on a semblance of “my truth” or “truth as I know it”. What that means is “If I can convince you I am right then we will all be better off…well, especially me.” There seems almost a fever for exposing lies. The irony is the lengths people will go to to expose falsehood in others – political opponents, for instance. Even lying to do so. Making lying a necessary “evil” or a “moral high road” to bring down the greater villain or threat.

I know personally how easy it is to be deceived and to deceive oneself. In my 20s, I had my Sunday life and my “rest of the week” life. Politically, I was fairly soft on the issues, bowing to those in my life who were more articulate or who had done their homework… more than me. Spiritually, I wanted the world too much to be faithful to the God whom I owed everything. I wanted to be liked, admired, accepted…the tinsel of a life pleasing to others blinded me for awhile. I was deceived.

“Once you take to the habit of deception, every new lie comes that much easier. Though to me it wasn’t so much lies as a matter of judicious editing. We all inevitably present a version of ourselves that is a collection of half-truths and exclusions. The way I saw it, the truth was too complicated, whereas the well-chosen lie would put everyone’s mind at ease.”  Caroline Kettlewell, Skin GameGoodReads

I can actually tell you the moment that the scales fell off my eyes (another time). At that moment, I remembered that truth was the hinge that swings open the door to life as it’s meant to be lived. Or maybe truth is the door.

For sure, seeking the truth and speaking the truth are huge. In our home, with our kids growing up, even just watching a movie, we would point out the messages that had lies as the foundation. [That might have driven our kids nuts, when I think about it now.] We would do the same about the latest social commentary and, as they went off to college, we talked about what they would encounter in terms of worldviews different from their own.

In my younger years, I loved how journalists rabidly exposed lies, protecting us from evil politicians or uncivil servants. These days, the vigilance of reporters and partisan politicians regarding “what is truth” seems too self-serving and mean to be righteous.

“The fact is, the truth matters – especially when you’re on the receiving end of a lie.”Ravi Zacharias

If I have been harsh in this writing, please forgive me. That article of earlier in the day is still ringing and stinging in my ear. Truth is not meant to be a hammer and everything else a nail. Even the One crucified gave us the example of Truth lived out in love (Ephesians 4:15).

So…for our children. Thank you, for not being too hard on us while we taught you, out of our own mistakes and short-sightedness. Thank you, for still being willing to have truth conversations with us. Thank you, for continuing to seek the truth, even in the midst of a culture of innuendo, nuance, half-truths (definitely a misnomer), and sizzling stories that beg to be believed.

Also, thank you, you influencers out there, who also love the truth and guard it with your life and that influence.

Exposing lies is important, but if the desire in going after the truth is really motivated by the desire to destroy someone in your way…or to elevate your own agenda…no matter how noble…it can’t be worth what is lost along the way. It must not be.

Whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things. – Philippians 4:8

Got Questions – What Is Truth? – an excellent read on the truth…and The Truth

Monday Morning Moment – the Essence and Ethics of Spin in Our Work, Our Politics, and Our Community – Deb Mills