Category Archives: work

Monday Morning Moment – Raising Adults – Part 2 – Creating a Culture of Serving

Photo Credit: Summit Kids Academy

[Adapted from my presentation at a recent home-school conference – Part 1 on Raising Adults with the focus on work and responsibility can be found here.]

One of the most challenging tasks a parent has is to teach a small child how to be deferential – to respectfully give way to another, to put another first. Whew! This is a hard one. It’s not just about helping a child understand sharing. It’s our demonstrating and them seeing the value of people and taking hold of how we can serve or help them, no matter our age. Not for any reward for ourselves but just because others matter.

The battles of will that communicate “Me, me!” or “Mine, mine!” can wear us out – both parent and child.

Yesterday we talked about work and kids’ discovery that they can make a difference. Work and exercising responsibility are their own reward. Often there is compensation, but work is a head issue – a decision made to insert ourselves into a situation for the good of all (both the worker and the larger community).

Serving is a heart issue. In the role of the server, we do ultimately benefit, but the whole focus is on the one served. Serving, by its nature, requires sacrifice, sometimes small but, even for a child, it can be substantial.

Before we dive in, let’s pray to wrap our own hearts around this.

 “Father, we want to be wholly Yours. Whatever You ask of us…we want to be ready and willing. Not only to be laborers in the Harvest, but to serve with the same heart and mind that Jesus had while He walked this earth. Humble, loving, deferential to others. A servant heart, a mind bent toward You, God, a body and life laid-down in love for others. We want to be responsible and to do good work. Teach us to take our hearts even higher…or lower as the case may be…to serve as Jesus did, in Your abundant grace. In His name. Amen.”

When we model and teach work, the mindset or worldview we communicate to our children is “Get it done and done well”. In action and attitude.

In serving, one distinctive might be the military acronym: ABCD – Above & Beyond the Call of Duty.

“Let this mind be in you which was also in Christ Jesus: Who, existing in the form of God, did not consider equality with God something to be grasped but emptied Himself, taking the form of a servant, being made in human likeness. And being found in appearance as a man, He humbled Himself and became obedient to death—even death on a cross.” – Philippians 2:5-8

He has shown you, O mankind, what is good. And what does the LORD require of you but to act justly, to love mercy, and to walk humbly with your God?” – Micah 6:8

“Do nothing out of selfish ambition or conceit, but in humility consider others as more important than yourselves. Everyone should look out not only for his own interests, but also for the interests of others.” – Philippians 2:3-4

What if, along with with leading our children to be responsible, we created a culture of serving? What would our homes be like if our kiddos embraced serving as a good thing and something they were capable of? And not just for a jelly bean or a favorite TV show.

Photo Credit: Caring For Our Generations

Lisa Jacobson, author, encourager and mother of 8 has a lot to say about her own experience of creating a culture of serving:

I did things right. The way things should be done. Oh, and, of course, I was serving my family all the while. I was the sacrificial mom who cooked, laundered, and cleaned up after everyone. Most every job was done by me.

And, as a “shining model” of service, I figured my children would eventually follow my example. It was obvious that I worked hard and did my best to please our family. So wouldn’t they just naturally follow in my footsteps? More is caught than taught, right? But you know something? They didn’t catch on like I thought they would. They really enjoyed being served…and it kind of stopped there. I was a good giver. They were good takers.” Lisa Jacobson

She then discovered how to teach her children the joy of serving others:

  • Start by letting them work [serve] alongside you.
  • Teach your children to notice what needs to be done. [This one point is so worth your time reading thus far – both in working & serving – guiding our children to see, for themselves, what needs to be done. It’s a strong beginning to winning their hearts.]
  • Let them enjoy helping out.
  • Instruct them in how they can be a help to you [and others].
  • Cheer them on as they learn to serve.

Teaching Our Children the Joy of Serving Others – Lisa Jacobson

Photo Credit: Intentional by Grace

“God does not need your good works, but your neighbor does.” – Martin Luther

Author, educator, and pastor Andy Crouch writes about our callings in life. He is speaking to Christians, but these would richly apply to anyone who believes in God as our Creator.

Our three callings*:

  • To bear the image of God. [“Be fruitful & multiply.” Our human calling is inextricably linked with the family where we first found our name, language, identity, and home.]
  • To restore the image of God. [Our distinctive calling as Christians is to actively seek out the places where that image has been lost, to place ourselves at particular risk on behalf of the victims of idolatry and injustice. So in every workplace, Christians should be those who speak up most quickly, and sacrifice their own privileges most readily, for those whose image-bearing has been compromised by that organization’s patterns of neglect. In every society, Christians should be the most active in using their talents on behalf of those the society considers marginal or unworthy. In every place where the gospel isn’t known, Christians should be finding ways to proclaim Jesus as the world’s true Lord and “the image of the invisible God.”]
  • To make the most of today (contingent calling). [If you get the first two right, the third is practically an afterthought. Your third calling is your contingent calling: to make the most of today, while it is called today. “Contingent” is a word used to describe something that could be otherwise—in that sense, it’s the opposite of necessary. It’s also used to describe something that depends on something else—in that sense, it’s the opposite of independent. You are in some particular place today—maybe at school, maybe on a bus, maybe in a workplace, maybe at home. And you are there with certain resources—memory, energy, reason, attention, skill. All these are contingent. It is God within these that we must learn to discern and then serve as He leads.

[Heady topics for a 2 y/o maybe…but highly teachable concepts, as well…how would we teach and model these three callings to our little ones?]

“There is one topic that I’m extremely interested in that the writers of Scripture do not seem interested in at all—and that topic is, actually, me. I am quite interested in the expressive individual that I call me—but Scripture turns out not to be interested in me hardly at all. It is somewhat more interested in me as a member of a community, connected to one of the “nations” of the earth—but really, what Scripture is interested in is God, God’s mission in the world, God’s commissioning of a people, and God’s gracious invitation to me to stop being so interested in me and start being absolutely fascinated by [Him and] his mission.Andy Crouch

*The Three Callings of a Christian – Andy Crouch

How do we cultivate a culture of serving in our home, community – for ourselves and our children? What are you doing? What do you dream of doing? Please share in Comments below. Thanks.

As with work, so with service, we not only model but insure our children have the opportunity to contribute what only they can do – for others…whether operating out of their strengths or their weaknesses.

Looking back, I don’t think we created a culture of serving in our home during our kids’ childhood. It was just easier to do it myself, right? They had so little time, between schoolwork and their other “just being children/youth” activities. This is a regret for me today. There were moments, however, – bright and shining…teachable moments where they did see how serving mattered…especially when they (at whatever age) showed up to serve. Now I hope to help our grown-up children model and teach serving to their grands. Can’t wait to see them, growing up to adulthood, discover the continuous joy of serving others.

Photo Credit: AZ Quotes

Parents, Take Note of the Spiritual Practices Common to Kids Who Flourish As Adults – Trevin Wax

Monday Morning Moment – Raising Adults – Part 1 – Responsibility Is Two Words

[Adapted from my presentation at a recent home-school conference. Part 2 – Raising Adults – Creating a Culture of Serving can be found here.]

Being a parent is a humbling work…one way or other, it takes us to our knees at some point. In thinking about how we shape our little ones and raise them into adulthood, I was driven to prayer…a lot.

“Oh God, You have given us such crucial work in raising our children to adulthood. Help us to be faithful to live in the tension of remembering they are still small/young and yet pointing them to their place in this world and Your Kingdom. In Jesus’ name. Amen.”

In the book of Genesis, we have a beautiful picture of God’s work – His eye for detail, His gift of order – He provided everything that was needful…including work for us.

God has given us all work to do. It was His plan from the beginning… In training up our children, we will always push against the counter-pressure of entitlement in our kids’ lives (and in our own)… but we are not alone. He’s already promised that “His yoke is easy, and His burden’s light”.

The Scripture is full of wisdom pointing us toward teaching our children to become responsible adults…understanding the importance of showing up, working in whatever capacity they can.

So we built the wall and the whole wall was joined together to half its height, for the people had a mind to work.Nehemiah 4:6

Anyone who can be trusted in little matters can also be trusted in important matters. But anyone who is dishonest in little matters will be dishonest in important matters.Luke 16:10

Train up a child in the way he should go; even when he is old he will not depart from it. Proverbs 22:6

Whatever you do, do it enthusiastically, as something done for the Lord and not for men, knowing that you will receive the reward of an inheritance from the Lord – you serve the Lord Christ.”Colossians 3:23-24

What goes into raising adults? Teaching our children and giving opportunity to see the value of work, to treat people and possessions appropriately, and to see themselves as a responsible part of a larger community. When does it start? Very early.

Author and parenting coach Reggie Joiner talks about the key to raising responsible adults is to give them responsibilities…now.

Raising Adults – Reggie Joiner

We are called, by God, to work…from the beginning…to have dominion…and to essentially clean up our own messes. As we learn to do that at home – caring for ourselves and contributing to our family – we can quite naturally expend the effort, and extend that, toward our larger community.

Joiner defines responsibility and counsels parents how to train it:

“Responsibility is an interesting word.
It’s actually two words.
Response and ability.

Do you see the link between the two concepts? If you want to raise kids to become responsible, then lead them toward a life where they develop the right attitude toward work and tasks. Give them chores at every stage.

  • Lead so their response reveals their ability.
  • Lead so their response matches their ability.
  • Lead so their response grows their ability.

Think about it this way:
Home should be the first job every kid ever has. What kind of experiences are you giving your children to prepare them to be responsible adults?”
Reggie Joiner

Raising Adults – Reggie Joiner

Just last week I was listening to a podcast from Liberty University. The guest was writer, thought leader, and world-shaker-upper Karen Swallow Prior:

She talks about this being the anxiety generation. Some of that anxiety revolves around the pressures coming out of social media. “There is an existential anxiety that goes with having so many choices in front of you and being afraid you’re going to make the wrong choice and miss out and go down the wrong path.” – “Everything you do in life [marriage, work, weekends] is supposed to be this huge self-fulfillment…such that you can post it on social media.” Too often, our experiences aren’t fulfilling and then the anxiety comes, “did I make the wrong choice?” – Notes from the podcast with Karen Swallow Prior

Dr. Prior supports education as a help in correcting the “tunnel vision and distorted vision” that can evolve in young people’s thinking. Work throughout our children’s growing up years can also impact thinking as well…restoring perspective.

One of my favorite books on this topic is Escaping the Endless Adolescence by Joseph Allen and Claudia Worrell Allen. The Allen’s write about the “failure to launch” generation. Teens who are exhausted at what seems required of them to be adults and therefore resist doing more than the minimum, coasting through life.

Instead of asking: “What will keep our teens out of trouble?” “What will make them happy?” or “What will get them into college?”, we need to switch our focus to a different set of queries: “How can we introduce realistic elements of adulthood into their worlds?” What activities best provide real feedback about their effort and skill?” and “Which other adults can we recruit to help pass our values on to them?” In short, we need to switch our focus from activities that reflect living happily as a teenager to activities that let our young people actually use their energy, connect with adults, and make choices that matter in order to begin moving successfully into adulthood.Allen & Allen

In their helps for parents of teens (and younger children), the Allen’s coach how to guide kids to become contributing members of the family, how to give genuine, real-world feedback toward maturity, how to connect their kids with role model adults (including the parents themselves), and how to positively stretch their kids toward skill- and confidence-building.

Writer and stylist Jo-lynne Shane shares a ‘raising adults” system she uses with her three children.

 [Her] system based on the following principles:

  1. logical consequences vs discipline and anger
  2. choices vs commands
  3. questions vs lectures
  4. no nagging
  5. no idle threats
  6. no yelling

You see, when you allow them to experience the natural consequences of their choices rather than resorting to nagging, yelling, idle threats, and unrelated punishments, you put the responsibility for their actions on their shoulders.  Too often parents make their kids’ problems their problems.  Then the parents get angry and the kids learn nothing. 

By giving them choices rather than commands, they don’t have the option to disobey.  The key is to give only choices that you can live with, and then to be willing to follow through. 

Asking questions instead of lecturing encourages kids to think for themselves and be discerning. – Jo-lynne Shane

Raising Responsible Kids – a Series – Jo-lynne Shane

Finally, writer and parent Cara Sue Achterberg offers this exercise:

List the abilities and qualities you hope your children will have by the time they are eighteen.

Back track from that point and begin thinking of chores and responsibilities you can give your children now which will help them attain those abilities and qualities before they leave home.

Instead of thinking in terms of what they can’t do, begin to see them as the capable human beings they are and discover what they can do.Cara Sue Achterberg

Are You Teaching Kids Responsibility? 50 Simple Challenges to Get You Started – Cara Sue Achterberg

…and then they were grown.

All our children are, bit by bit, becoming adults. [Like we are often told, it comes faster than we can imagine.] We as parents recognize the adult inside each one and build scaffolding, just enough support, to help each child grow into that adult. At every age, they can see it matters that they show up. It matters.

15 Tips to Raise a Responsible Child Dr. Laura Markham

Are You Teaching Your Kids Responsibility? 50 Simple Challenges To Get You Started – Cara Sue Achterberg

Practicing What You Preach – Raising Responsible vs. Entitled Children – Marsha B. Sauls

The Goal Is Not to Raise Good Kids, but Great Adults – Dave Ramsey

I Took ‘Adulting Classes” for Millennials – Andrew Zaleski

5 Friday Faves – For the People, Nurse & Teacher Appreciation, Fluoroquinolones Toxicity Awareness, Eddie van der Meer & Nathan Mills Collab, and a Legacy in Cancer Support

Either I’m slowing down or the weeks are speeding up. Fridays come fast, and my posting on Friday’s is challenging. Thanks for hanging in there with me, Friends. Here are this week’s favorite finds:

1) For the People – If you like TV law shows, For the People is one of the best out there. An ensemble cast with incredible chemistry and older counterparts to learn from and act with…Photo Credit: International Business News

The writers are clearly well-researched on the law and the judicial system (at least in New York City where the show is based). The dialog is riveting…the subject matter penetrating. Impossible to come away from this show unaffected. Even if it is just a TV show.

2) Nurse & Teacher Appreciation – This coming week is both Nurse and Teacher Appreciation Week here in the US. May 6-12 this year. Across our lives, we owe a great deal of gratitude to both teachers and nurses…in our own lives and that of our children’s.Photo Credit: Vanguard Promotions

A few days ago, a state senator (who will remain nameless) balked at supporting a bill that would require uninterrupted meals and breaks for nurses. She stated that nurses probably played cards much of the day. Wrong! We don’t always get the attention we would like from nurses (because of the needs of other patients), but it isn’t because they are lolling away their shift.

Photo Credit: GBTPS

In high school, I was trying to choose between nursing and teaching as a career. Nursing won… My daughter is a teacher. Two very demanding careers and amazing people within those professions.

Shout-out!

3) Fluoroquinolones Toxicity Awareness – A couple of years ago, I experienced a medical emergency. It was terrifying and I would have taken any treatment to recover as fast as possible. While waiting on blood culture results, the doctor, thinking I probably had pneumonia, prescribed Levaquin (Levofloxacin). In the first days of taking the drug, I became weaker and weaker. An odd weakness. Like I could not lift my arms or legs normally. As if they had just lost all strength. The cultures were inconclusive for pneumonia, but he told me just to finish the course of antibiotics. Confused about my symptoms, I started reading about the adverse toxicities of Levaquin. Muscle weakness was a more rare reaction, but not so rare that it had become alarming to the Food & Drug Administration. It has required the drug manufacturers to publish alerts, to both prescriber and patient, of the possible dangers of these drugs.

Levaquin is one of the antibiotics in the fluoroquinolone family. These antibiotics are highly effective but potentially highly toxic as well, with adverse reactions which can be irreversible. Another commonly prescribed antibiotic in this drug family is Cipro.

Photo Credit: Slideplayer

As I write this, just hours ago a 37y/o woman, Rachel Held Evans, died of complications of a bizarre allergic reaction to antibiotics given to her for a urinary tract infection and flu. What drugs were they? No information there. Just can’t get the possibilities out of my mind…

I’m a strong believer in the medical model and have experienced excellent care through the years. Still…these drugs scare me. I now have them on my “Allergic to” lists on my medical record.

When Antibiotics Turn Toxic – Jo Marchant

Could Taking that Antibiotic Have Serious Long-Term Consequences? – Michael O. Schroeder

4) Eddie van der Meer & Nathan Mills Collab – Eddie van der Meer is a free-style guitarist from the Netherlands who covers a wide variety of music and has made a place for himself in the YouTube musician community. This week, he posted a collaboration between him and Beyond the Guitar’s Nathan Mills. Have a sweet listen:

5) A Legacy in Cancer Support – In my adventure in downsizing or decluttering, I came across a box previously stored in Dave’s parents’ attic. It had been there since we went overseas in 1995.

It contained memorabilia of my season in nursing focused on supporting cancer patients and their families (in Kingsport, Tennessee). Professional journals (I was once a contributor and also on the editorial board of Cancer Nursing). Books on cancer survival. Cancer nurse retreat folders. Support group pictures. Cassette tapes of soft music and comedian routines. Notes from lectures/talks I’d given in the old days (transparencies instead of powerpoints!!). Those were different days.

I passed a baton in those days…when my life turned a corner, leaving behind a career I loved…for another I would love as well.

That baton is still being carried by another nurse…my partner in those days – still clinically sharp, innovative, caring, and able. When I think of the nurses that should be celebrated next week, Kathryn Visneski is at the top of the list. Appreciate you, Friend.

That’s it for this week. Thanks for spending this bit of your weekend with me.

Bonuses:

The Autism Checklist – Meeting Dr. Temple Grandin – Jill Arseneau

In These Divisive Times, Program Pairs Students With Refugees Around the World – Emily Tate

5 Friday Faves – Beyond the Guitar’s “Jenny of Oldstones”, Doing What You Love, Language-Learning for Life, Temple Grandin, and Supplying a Food Desert

Friday Faves on a Monday. Here goes…finally:

1) Beyond the Guitar’s “Jenny of Oldstones”Nathan Mills of Beyond the Guitar has written an arrangement of this heart-wrenching ballad, “Jenny of Oldstones”.  This song performed by Florence + the Machine for the TV show Game of Thrones. Whether or not it has an emotional appeal for you because you are a fan of the show, you will love “all the feels” in Nathan’s classical guitar interpretation of the song.

2) Doing What You Love Marcel Schwantes, executive coach and a voice for servant leadership, posted, this week, a provocative piece on success. He quoted notables Warren Buffett, Tim Cook, and  Steve Jobs on the one characteristic that sets apart successful people from all others.

“Doing what you love”.

Photo Credit: Flickr

We may all go through seasons where we are working in a job because it is our vehicle for a paycheck, to pay the bills, to support the family. Work we have loved can go through iterations to the point it is no longer that work we are passionate about.

Schwantes himself also supports the core value of love in action. Knowing what you love should be a top priority. If you don’t know what it is you love, then finding out what it is should be your first step. Some people call it passion; others call it purpose. Whichever term you choose, your purpose is exactly what you can’t help but keep doing. Even if there are low monetary rewards, you would probably do it anyway because of your love for it. When you discover what this is for you, it’s the thing that makes you come alive.” Marcel Schwantes

3) Language-Learning for Life – I have a neighbor in her 80s who has recently finished a course to learn Spanish. So proud of her. In university, I minored in Spanish myself. It may very well have kept open some language center in my brain to learn Arabic in my 40s. Seriously, early on in “mastering” this very difficult language, Spanish words and grammar would pop up in my memory even though I hadn’t used Spanish in decades. If you do a Google search of brain benefits of language-learning, you will be amazed.Photo Credit: Pixabay

Writer Trevin Wax recently wrote a piece What We Lose When We Lose Language-Learning. He gives strong support to learning second and third (or more) languages:

“A few years ago, I wrote about the “brainy benefits of being bilingual,” and I included an excerpt from Time magazine that explained a few of the cognitive benefits of knowing another language:

Research is increasingly showing that the brains of people who know two or more languages are different from those who know just one—and those differences are all for the better. Multilingual people, studies show, are better at reasoning, at multitasking, at grasping and reconciling conflicting ideas. They work faster and expend less energy doing so, and as they age, they retain their cognitive faculties longer, delaying the onset of dementia and even full-blown Alzheimer’s disease.

Even a partial grasp of other languages opens doors, not just to a better quality of life for ourselves (now and when we are older), but…the doors open for relationship. We live in a world of languages. I learned both Spanish and Arabic because they were the heart languages of peoples important to me.

Consider a path to a second language, no matter your age. Children can master other languages, too.  Definitely by the age of 10, but some researchers believe children can start learning other languages by the age of three or four. Give them a head-start on communicating in the world they will be encountering as they grow.

4) Temple Grandin – Several years ago (2010), we watched a film about a young girl/woman who had autism. This biopic film was entitled Temple Grandin. Photo Credit: Our Lady of Calvary

Depicted by Claire Danes in the film, Grandin was fascinating in how she not only coped with autism but eventually adapted to it to become successful in her life and career.

This week she is featured at the Richmond Forum. Her discussion of the autism experience was winsome, humorous, and enlightening.Photo Credit: Richmond Forum

Recap – Dr. Temple Grandin Illustrates Life With Autism – Thomas Breeden

Temple Grandin – The Way I See It – Richmond Forum

TED Talk – The World Needs All Kinds of Minds – Temple Grandin

5) Supplying a Food Desert – Food insecurity was a Friday Fave sometime ago. This coming week marks a big change in a Richmond neighborhood (Church Hill) as a supermarket opens in one of our city’s often described food deserts.

Photo Credit: Facebook, The Market at 25th

Richmond’s Market at 25th Shaped By History, Needs of Church Hill Residents – Catherine Komp

The Market at 25th – Facebook page

Below excerpted from my blog on food insecurity:

Food Insecurity – This is the social dilemma of not having adequate access to fresh, healthy food. Photo Credit: Mary Lide Parker

A simple Facebook post by a friend generated a thought-provoking, rich conversation on this topic.

Photo Credit: Alee Swanner, Facebook

I share the links from that conversation below.

The Root of the Problem – an Interview with Lindsey Haynes-Maslow – Mary Lide Parker

The Role of Local Food Availability in Explaining Obesity Risk Among Young School-aged Children – Helen Lee

School and Residential Neighborhood Food Environment and Diet Among California Youth – Ruopeng An & Roland Sturm

Studies Question the Pairing of Food Deserts and Obesity – Gina Kolata

Should the Concept of a Food Desert By Deserted? – Layla Eplett

Always being aware of those who may need food is important. Certain times of the year, around special holidays, we are more likely to give to food banks, church food pantries, and other outreach ministries. This is just a beginning place…but it is a beginning.

Having The Market on 25th opening in Church Hill is huge!

_________________________________________________________________________

That’s the 5. I would love for you to share your own favorite discoveries from your lately life. In the Comments below. Blessings!

Bonuses:

Richmond’s Own Rodney Robinson – 2019 National Teacher of the Year

Photo Credit: Lolly Daskal, Twitter

Photo Credit: Carey Nieuwhof, Twitter

4 Keys to Creating a Healthy Culture That Naturally Resists Toxic People – Carey Nieuwhof

Quotes by C. S. Lewis – an intellectual feast for anyone

How to Build a Startup in an Unfamiliar Industry – Rahul Varshneya

This First Class Passenger Saw a U.S. Military Officer Flying Coach and Decided to Thank Her for Her Service by Giving Up His Seat – Rebecca Schlesinger

Monday Morning Moment – Overthinking – Handicap or Superpower?

Photo Credit: Confessions of an Overthinker

A blog on overthinking has been on my radar for weeks now, but I keep overthinking it!

How about a definition to start? Overthinking: “Something is on your mind and you continuously think about it, the thought gets deeper and you start thinking about circumstances, events and possibilities that could be…” I like this definition because it feels normal rather than obsessive, anxiety-provoking, or neurotic…with the resultant analysis paralysis.

My husband is a deep thinker but he is not an overthinker. He is adept at compartmentalizing and seems to know what each issue requires in terms of his own decision-making and personal responsibility.

For me, thinking through things is much more fuzzy-boundaried. I can be crystal clear about solutions – what needs to be done to take us (whomever “us” might be) to the next level of operation or relationship. Where I get muddled up is when a decision or a direction doesn’t make sense. Overthinking the why’s and “what happened?” goes into overdrive.

Being an overthinker is a new revelation for me. The “aha” moment came recently during a conversation with a brilliant young woman, a friend of mine who considers herself an incorrigible overthinker. We have deep conversations on just about everything. Total ease and transparency. No judging. It dawned on me as we talked that evening that we agreed on how much of life required some measure of overthinking. It’s just not that simple…life.

As I have processed this whole overthinking thing, it seemed a good solution might be to have a support group…along the lines of overthinkers anonymous. After a quick online search, a plethora of such blogs, websites, and Facebook pages popped up – with the goal of helping those of us who overthink.Photo Credit: Breadbin, Ken Breadner, Will Farrell

If you have a bent toward overthinking but you find it uncomfortable, then you have all sorts of resources to recognize it and turn it around. Below are just a few of those postings. [Scroll past them if you don’t want to be “fixed” for some happier news.]

Stop Overthinking and Live in the Present! – Darius Foroux

Overthinkers Anonymous

Rule 33 – If It Exists, I Have Overthought It – Ken Breadner

Overthinkers Anonymous – the 12 Steps – Thirsk Counseling

Are You an Overthinker? You’ve Been Poisoned.

Science Says This Is What Happens to You When You Overthink Everything – Amy Morin

What if…let’s just say…overthinking is a positive thing? What if we overthinkers bring certain strengths to the table that could prove valuable to a work team or family/friend group? What if overthinking, when disciplined and matured, could be like a regular superpower?!Photo Credit: Pinterest

The links below are all about overthinking is a positive (or potentially positive) character trait. The authors list out several strengths found in overthinkers. They include creativity, tact, self-awareness, eye for detail, memory/recall, intuition, life-long learning, empathy, compassion, careful decision-making, and a commitment to doing what’s right.

Overthinking Is Not as Bad as They Told You: 3 Good Reasons Why It Might Be a Real Superpower

12 Hidden Benefits of Being an Over-Thinker That You Need to Realise – Katie Adcock

Overthinking Is Actually a Good Thing – Holly Riordan

5 Exceptional Personality Traits of an Over-Thinker

6 Reasons Why Overthinking Could Be Good – Javannah Melissa Evans

Overthinking has to be trained and tooled toward positive outcomes. Since beginning to see my own bent toward overthinking, I no longer view it as a weakness. Others might, but hopefully not forever.

Overthinkers are sometimes criticized for “beating a dead horse“. It is very hard for us to give up on something that we feel strongly about. Here’s what might help, those of you who have us on your team or in your organization…to harness our problem-solving and decision-making capabilities:

Just trust that we mean “good and not evil“. Reason with us rather than just diagnosing us as bothersome. If we feel like something seems murky, if not downright wrong, consider the possibility. Entrust us with a meaningful project or body of work…we will apply ourselves probably more than is necessary, but you will reap the good of it, if you can endure the discomfort of our overthinking. We get that it is just easier to make that decision without a lot of extra input, but it’s possible the overthinker has thought of something you haven’t.

Just sayin’.

[I’d love to hear your thoughts on overthinking – in the Comments below. This overthinker has just scratched the surface of this topic and would love a chance to dialogue about all the positives and negatives.]

Worship Wednesday – Surrendering What’s Precious in Exchange for the Doubtless…the Supernatural Movement of God

Photo Credit: Berea Project, Joshua Batchelor

He that goes forth weeping, bearing precious seed, shall doubtless come again with rejoicing, bringing his sheaves with him.
 – Psalm 126:6, King James 2000 Bible

Two Sundays ago, I was visiting family in Georgia. We didn’t go to church that day but we watched Jentezen Franklin on TV. He is my brother and sister-in-law’s pastor. His sermon was entitled The Power of the Precious. Its impact still continues on my heart.Photo Credit: Jentezen Franklin

Power of the Precious – Blog – Jentezen Franklin

Listening to sermons by mega-church pastors is not my usual…but I’m so glad I heard this sermon.

What Pastor Franklin focused his teaching on that morning was what happens when we surrender our “precious” to Him. “Doubtless” (in the King James version of the Bible) we will have a fruitful harvest by sowing precious seed.

When we give God what we consider most precious, He will do what only He can do in our lives.

The Scripture gives so many accounts of such surrender:

  • Abraham was willing to give his son, Isaac, in obedience to God and God provided a ram instead (Genesis 22).
  • Jacob gave his precious son, Benjamin, into the hands of his other sons for the sake of the family (Genesis 43:12-14), and God takes care of them through 5 more years of famine. Besides that, He restored Jacob’s beloved son, Joseph, to him again.
  • When God gave barren Hannah her son, Samuel, she remembered her promise to God, and gave Samuel back to Him to serve Him (1 Samuel 1:9-28)…and God used Samuel mightily to bring in the Davidic Kingdom. God did not forget Hannah either – giving her 5 more children (1 Samuel 2:21).
  • Stories abound in the Bible and in history since the writing of Scripture about of the supernatural return on our giving to God what is most precious.
  • He did the same for us…giving His only Son that all of us who believed in Him would be saved (John 3:16)…restored to our Heavenly Father through this sinless Savior. Jesus was given to us and gave Himself to us (Philippians 2:5-8).

What is precious to each of us? We all have that precious person or persons that we struggle even to say their names out loud if it means we surrender them to God.

Or maybe it’s our health or our career or our dreams or our hope of purpose or influence. Whatever it is, God is trustworthy, and He will do so much more, so much more beautifully, with that which we call precious, than we ever could.

Take a moment, in worship, as I did two Sundays ago, to again place that which is most precious to me, into the loving and capable care of a good God. I say “again”, because we have all had opportunity to do that with every good gift God has given us… Still, it’s important to revisit that which is precious to us to make sure we aren’t clutching it to our own selves but giving it to God…every day, in every way. So much better for them, for us, and for the glory of God.

There’s an account in Exodus where God was calling Moses to speak for Him as part of a divine plan for the Israelites to be set free from their Egyptian bondage. In Exodus 4, Moses questions his ability to do such a thing. God then uses Moses’ grasp of his most precious possession, his shepherd’s staff, as an object lesson. A lesson on what He can do in and through us when we surrender that which is most precious to us…to Him.

Singer/songwriter Ken Medema has put this story to music. It is one of my most favorite pieces of music. The lyrics come out of Exodus 4 with a heart-stopping challenge at the end. Listen to it all. 6 minutes into this beautiful and powerful song/story of Moses’ encounter with God, you will hear the lyrics below.

“Do you know what it means, Moses?
Do you know what I’m trying to say, Moses?
The rod of Moses became the rod of God!
With the rod of God, strike the rock and the water will come;

With the rod of God, part the waters of the sea;
With the rod of God, you can strike old Pharaoh dead;

With the rod of God, you can set the people free.”

What do you hold in your hand today?
To what or to whom are you bound?
Are you willing to give it to God right now?
Give it up, Give it up, let it go, let it go,
Throw it down.*

YouTube Video – “Moses” – Ken Medema in concert at Azusa Pacific University 3/18/13

*Lyrics to Moses by Ken Medema

Monday Morning Moment – World-Class Leadership – Let’s Get After It

Photo Credit: Pixabay, Alexas Fotos

Monday’s are usually real up days for me. An opportunity for a fresh start…a new beginning. This morning I was dragging. Not really feeling it. In fact, wrestling against a flat-out negative mind-set.

What does it matter if I show up…or not?

Sure, we keep our commitments, make it to the meetings, answer the emails. However, a rut begins to form. A tuning down of expectations…or hopes. We check off our lists, but if we’re not vigilant, we find those lists lackluster…the vision dimmed.

You may never have to climb out of your own ditch, but I do sometimes. Having the help of another can make all the difference. A word of encouragement that resonates with understanding and care.

The quote below from my Twitter feed was all it took to get me back on course:

Photo Credit: Twitter, Ron McIntyre, PH McGillicuddy

A world-class organization: Happy, attentive people. Well-kept surroundings. Everyone cares about what they’re doing. A humble and gracious leader.

A world-class organization is the workplace where you want to alert your friends when a new position opens up. It’s the church you talk about all week long because being a part of it is real true community. It’s the charity you can trust with generous support.

Marketing strategist Julie Taeko Gramlich lists six characteristics of a world-class organization:

  • Delighted employees, customers, and vendors;
  • Innovation-focused, dynamic;
  • Outstanding leadership;
  • Mission-driven;
  • Operational excellence; and
  • Sense of ownership.

Gramlich prioritizes the role of the leader, whom we think of as the CEO, or the lead in product design, or the senior pastor, or whomever is at the helm.

If your boss or primary influencer is gracious, humble, generous with ownership, and driven by mission and excellence, then you have the great pleasure of working for a world-class organization. Or, for sure, it can be…

I am convinced we all lead, in one way or another. We bring to the table our own skills and our own caring for the others around the table. Mission drift doesn’t just happen to CEOs or boards of an organization.

It can happen to any one of us. This Monday morning I was reminded of the importance of staying on course, of not giving up, of genuinely caring for those around me, and of marking excellence in others and making it my goal daily…

I’m out of the ditch…one more Monday. Let’s get after it.

The Most Important Factor to Become a World-Class Organization – Julie Taeko

How to Make Your Organization an Irresistible Place to Work – Ron Carucci

Secrets of Kick Ass Teams – SlideShare – Paul McGillicuddy

Monday Morning Moment – Strengthening Decision-making with Collaborative Conversations

Blog - Collaborative ConversationsPhoto Credit: AJCarlisle.files.wordpress.com

[Adapted from the Archives]

Change is normal, and resisting change is normal as well. You may be part of an organization or company where sweeping changes are being implemented, even this week. Or maybe you are not on the inside loop of these decisions, so you are not privy to the change coming. Whether you are part of that process or not, consider how you might have a role in making change work, in your sphere of influence, among your colleagues.

You may already have read and profited from the book Crucial Conversations. Now consider collaborative conversations. Collaboration, simply defined, is “working together towards shared goals”. Collaborative conversations bring a collective intelligence to bear on the problem to be solved, vision to be defined, or direction to be changed.Blog - Collaborative ConversationsPhoto Credit: ThoughtFarmer.com

David Perkins, a Harvard professor, wrote about collaborative conversations in the workplace, using the metaphor of King Arthur’s round table. He described the beneficial nature of bringing several principal players (or stakeholders) to the table and treating each one with an equal or autonomous voice.

Perkins’ book King Arthur’s Round Table: How Collaborative Conversations Create Smart Organizations is a tremendous resource in developing this kind of decision-making work environment. An Executive Book Summary* can help you get started.

“A round table makes it a little easier to pool mental effort. A round table makes a group a little more intelligent…For a group to display intelligence in a sustained way, the members have to value their exchanges and stick together to keep making them. This depends on positive symbolic conduct [side messages sent by our words and behavior]…and collaboration… It’s not ideas, but people with ideas that make things happen.”David Perkins

“One of the simplest ways to immunize a culture against broken trust, corruption, and animosity is to build a common vision.”David Perkins

I personally thrive in such a setting and intuitively understand the value-adding nature of collaborative conversations. In researching this workplace topic, and choosing the links below, I came across a fascinating paper** by Heather Davis, a professor of RMIT University Australia.

Davis presented her paper at the 14th International Conference on Thinking (2009, Malaysia). She discussed how workplace leaders often choose “languages of war” in making and communicating decisions and creating change. Her paper is heady stuff but if you read her thoughts below you will want to read the whole paper. It gives huge support to the role of collaborative conversations.

“In [leadership’s] ‘language of zealous allegiance’, there are expectations of allegiance [in the workplace] that lay a path for uncritical acceptance and passivity. This manifests in an expectation that followers be conscripted wholly to the cause. There is little room for questioning. ‘Conscription means one important thing: there is no questioning of orders, one only executes them; “either you’re with us or you’re against us”.’ “

“Rhetoric plays out in the workplace too and can be tested by how well leaders:

  • hear and acknowledge the ‘other’ point of view,
  • see the ‘other’ as people rather than pawns or simply abstractions,
  • manage the distance, materially and metaphorically, between themselves and the people and sites affected by their decisions.”

“In the corporate world there are many examples of executives living and working in gated communities or otherwise removed by dint of corporate hierarchy or geography from the people and conditions affected by their decisions. Often, these leaders are also surrounded by people who can only agree, leading to little opportunity for double loop learning or deeply reasoned decision making processes. Whether our leaders live in gated communities is their business, but if they think, work and take refuge within a ‘gated’ mindset then we all need to be concerned. These conditions lead to hubris and have been the undoing of many leaders and corporations.”

The role of the organisation is ‘to know its purpose and not be diverted from it’ (Drucker, 1993). This is a timely reminder here – easier said than done in times of flux, complexity and discontinuous change.”

“The main difference between Perkins’ languages of war and peace are that the war metaphor is founded on exclusivity and a preference for limiting discourse to its [leadership’s] own narrowly defined boundaries. Perkins’s peace metaphor is founded on inclusivity and opening up the space for conversations and conflicting views [i.e., collaborative conversations].”

“Oppositional language and the pitting of one deeply held worldview against another will not lead to resolving the underlying problems of the workplace. Rather, space for conversations to surface underlying assumptions is required. Perkins’ language of peace metaphor confirms that that there are always other lenses to view the world through, not just the one that [leadership] prefers.”Heather Davis

Provocative reading from this Australian educator.

Bottom line: Those of us in leadership carry a great burden of responsibility. We at times must make difficult and sometimes painful decisions. Adding voices to that decision-making can generate even more challenging processes to negotiate. However, we will make more sustainable decisions for “better futures” if we bring those most affected (or most experienced or insightful) to the table. Whenever possible. That’s the gain of collaborative conversations – working together toward shared vision and shared ownership.

Stay engaged in your workplace. Don’t entertain indifference. Stay in the conversation. You can make a difference.

*King Arthur’s Round TableHow Collaborative Conversations Create Smart Organizations by David Perkins – an Executive Book Summary

**Troubling Invisible Barriers to Better Futures: Surfacing the “Five Languages of War” in the Workplace – a scholarly paper by Heather Davis, presented at the 14th International Conference on Thinking

Leadership Lessons from King Arthur – a Review of Harvard Professor David Perkins’ book King Arthur’s Round Table

The Five Literacies of Global Leadership – What Authentic Leaders Know and You Need to Find Out – by David Hames – Business Book Summary

The Perils of Indifference – a Speech by Elie Wiesel

How to Lead When Change is the New Normal – Emer Coleman

The Art of Collaboration (Collaborative Behaviors) – by Steve Dale (includes a SlideShare)

Collaboration: What Does It Really Mean? – Carlos Dominguez

What Is a Coaching Conversation? from Opening the Door to Coaching Conversations by Linda Gross Cheliotes and Marceta Fleming Reilly 

Cutting Through the Hype – What “Collaboration” Really Means – ThoughtFarmer.com

5 Choices You’ll Regret Forever – Travis Bradberry

Monday Morning Moment – Grumpy Begets Grumpy – Understanding It, Not Reacting, and Turning It Around

Photo Credit: Grant Wood, Wikipedia

My poor husband. The last month has been fairly brutal. His father had a massive stroke and died a week later. Between travel to be with his dad in his last days and travel for the funeral, Dave had a packed work schedule. In the midst of that, a friend died. After PopPop’s funeral and our friend’s funeral, we settled back into another busy work week. Interrupted for me by a vicious stomach bug. Interrupted for Dave by a vigilant attempt to avoid said stomach bug. We saw little of each other as he slept in the guest room and tried to stay clear of my germs, except for kindly offering me provisions. The day that I was for sure well, he got the same bug, even harder hit than I was.

So sick, he was forced to miss the majority of a week of meetings he had helped plan and was looking forward to. Such is life when sick.

At some point in all this, I began to get grumpy.

Don’t get me wrong…there was grace upon grace for all we experienced this month. Grace upon grace.

Still, in strain, stress, and suffering we can discover a measure of what’s going on inside our hearts by what comes out of our mouths (Matthew 12:34, Proverbs 8:13 ).

Standing Up Under Pressure – Tom Macartney

My grumpiness was a product of assumptions about how life should go and arrogance that it should always go well for me. Right?

I was frustrated that Dave had to get sick after all our safeguards against it. Also frustrated that he had to miss meetings he should have been able to attend.

With both of us recovering from heart grief and grumbling tummies, grumpiness came as a default reaction. Sadly, toward each other. [I have asked his forgiveness already, by the way., and he mine].

This happens with grumpiness. Whether we are prone to it in our closest relationships or in more casual work or friend situations, grumpy begets grumpy.

As a teenager, our middle child, Nathan, had waves of grumpiness easily turned around with some cheese or a sandwich. The quicker I assessed he was hungry (“hangry” before that became a word), the faster he returned to his usual, more fun self…once his blood sugar was on the rise.

Health Check: the Science of ‘Hangry’  or Why Some People Get Grumpy When They’re Hungry – Amanda Salis

When we have chronically grumpy coworkers, they can bring a whole team down, unless we are proactive in responding to them.

Writer and entrepreneur Will Jeakle gives us a humorous and insightful read on Three Tips for Dealing with a Grumpy Employee:

1. Recognize analysis paralysis.

2. Change the subject.

3. Put Eeyore in charge of a project. – Will Jeakle

Photo Credit: pngimg

[Click on the link above for Jeakle’s fascinating commentary on the subject. Helpful also if you are the grumpy coworker.]

One author actually talked about how being grumpy and bad-tempered can have a positive impact on your career – but I’m not sure it’s worth the risk. [So, Nathan, keep popping that protein when your grumpiness comes on.]

Why It Pays to Be Grumpy and Bad-Tempered – Zaria Gorvett

Grumpy begets grumpy if it goes unchecked. When we are grumpy to others, over and over, it is almost impossible not to react in kind. And I don’t mean kindly.

Habits can develop that lead to us isolate ourselves…especially as we age.Photo Credit: QuoteFancy

Canadian writer Ian Fortey wrote  a somewhat coarse and humorous (unless you’re its subject) piece on getting older. When he covered the general grumpiness of today’s older people, he made this observation:

“It doesn’t help that today’s old-folks were raised at a time when it wasn’t considered cool to talk about your problems in any kind of constructive way. You sucked it up and lived with it….Well, if you “suck it up” for 80 years it eventually just overflows onto everyone who walks past your house.”

Realtor and writer Gary Woltal also speaks with understanding on this same topic: The negativity [in old age] comes from regrets they harbor about missteps in their judgment, hard feelings about words inflicted upon them along the way, omissions of things they should have said and done, and just life’s disappointments…Unfortunately, I think they also believe they will have no good legacy. The fact is starting TODAY we ALL can have a great legacy if we work at it. We all should not go through life with hard hearts.

Check yourself in the mirror today and use a few role models I have used on how you want to exit stage left someday. Women or men, think of these great celebrities who left us with nary a discouraging word said about them. Lou Gehrig, Jimmy Stewart, Fred Rogers, Red Skelton, Mother Teresa. Gary Woltal

Some Day You Won’t Have Me to Kick Around Anymore – Gary Woltal

Previously I wrote on negativism and its cost and cure which you might also find helpful if you missed it first time around.

Dave and I are off to a new week…all forgiven…and hopefully not too wounded or wary from the brushes with grumpiness of the weeks prior. If you’re finding yourself in a season of grumpiness, my hope is that you can turn that ship around before grumpy begins to define you.

We all don’t have to be saints, but we can leave behind people feeling like this about us: “When you were born, you were crying and everyone around you was smiling. Live your life so that when you die, you’re the one smiling, and everyone around you is crying.”Gary Woltal

Three Tips for Dealing with a Grumpy EmployeeWill Jeakle

Health Check: the Science of ‘Hangry’  or Why Some People Get Grumpy When They’re Hungry – Amanda Salis

Monday Morning Moment – Negativism – Its Cost and Cure – Deb Mills Writer

How to Raise Happy Teenagers – Michael Odell

Monday Morning Moment – Operational Transparency – Opening Up Windows to Our Lives at Work, Home, and Community

Photo Credit: Flickr

Let’s take a close look at our work and life for a moment. When product and customer service are both excellent, we experience the greatest value as both employees and consumers. However, when there are processes at work that we can’t really visualize or don’t understand, we may question the value of either the product or the service. Especially when those processes are obscured in their availability. Especially if when we seek to see and understand, we remain without adequate information. We can grow disheartened, disgruntled, and even repelled.

Let’s have a look.

We could take a deep dive into government operations or into a large for-profit or non-profit, but let’s just look first at a very normal experience of a popular fast-food restaurant. Without naming the company, this chain is known worldwide for providing consistently good food. When the product is excellent, we don’t feel the need to look inside the operation (or kitchen, so to speak). As for customer service, that’s another matter.

In the rush of lunch-time ordering and food delivery at the drive-through, a young mother with two small children in-tow has to leave her car and come inside the restaurant twice for corrections on her order. One correction was just the number of chicken pieces (four when she asked for and paid for six). The counter staff person couldn’t take the four-piece back, in accordance with health standards, and give her a six-piece. So instead of just saying to the customer, “We’re so sorry. Keep the four-piece and I’ll get you a six-piece”, she tossed the four-piece in the trash can and returned, without emotion, with a six-piece. The rest of the exchange, on both sides, was polite but not restorative for either.

The mom will probably go back…one day…but this did not build the trust that could have been built. The employee also was probably not left with any sense of appreciation for how hard everyone was working behind the counter for demanding customers.

What does this have to do with operational transparency?

Well, given the perceived quality of the product, little transparency in food preparation was required. That wasn’t the issue. The small but significant dilemma here was the transparency of the customer service model (which was bare-bones “correct the problem” without consideration of customer experience or inconvenience – or so it seemed, from the employee’s response to the mother).

Harvard Business School professor Ryan W. Buell defines operational transparency as the deliberate design of windows into and out of the organization’s operations to help customers and employees alike understand and appreciate the value being created. To determine when and how to design such windows, managers must understand when and how customers and employees want to open up operations to scrutiny—and when both parties would prefer that work be undertaken behind the scenes.*

*Operational Transparency – Ryan W. Buell

Is too much of a company’s operations behind the scenes? Are we expected to just trust that companies, governments, and civic organizations are working with our best interests in mind?Photo Credit: Flickr

The article by Ryan W. Buell linked above is a brilliant examination, with lots of real-world examples, of how important transparency is in our operations. For internal and external outcomes – both with product and employee/customer relations. [Don’t miss the read.]

Back to restaurants, the food service industry is really starting to run with this. One of our favorite restaurants is Mezeh Mediterranean Grill. It is a highly visual food experience. You order at the counter with the help of customer-savvy servers who guide the diner through the process.Photo Credit: Reston Now

Employees not helping the diners are doing food prep and working the grill, all in plain view. By the time the customers reach check-out, they have a bowl or plate of generous portions of savory, authentic Mediterranean food plus an added sense of value from the excellent customer service.

Operational transparency.

Home delivery food franchises and online shopping companies are upping their transparency by providing accurate tracking options for their customers as well as other perks aimed toward customer satisfaction and loyalty.

Photo Credit: Twitter

In the workplace, we need to listen to customers who actually give us feedback, especially complaints. There’s much to be learned by that sort of engagement. Becoming more and more transparent will help. Buell’s research shows the employees benefit as much as the customer with greater operational transparency.

As a stay-at-home, work-from-home spouse, I understand my husband’s question of “What did you do today?” It is the same as my question to him. “Writing and laundry” and “meetings all day” neither tell the whole story of either of our days. Operational transparency applied to our dinner conversation could make it a whole lot more engaging and valuable.

Taking the mystery out of how decisions get made and products/services actually happen can add greatly to the employee and customer experience.

Just as our teachers in school instructed us to “show our work”, we can do that for each other in creative and credible ways.

I have no idea how a letter gets from my friend in London to me in Virginia in less than a week…but it is easy to get frustrated when it hasn’t arrived in three weeks. The postal worker dealing with my frustration would be well-served…as would I…by opening a window into the complexities of the work of mail gathering, sorting, and delivering.

My father-in-law went from being admitted to an ICU post-stroke one day, to lying in bed all the next with an IV hanging but not dripping and no word from a doctor, to a visit and discharge by a palliative care team the third day. We welcomed the discharge home but a bit more transparency on that second day would have been really helpful.

Operational transparency builds trust, enhances communication, and facilitates accountability (see image below). Even when transparency reveals a negative (as in the fast food experience of the young mom), the company can turn that around once exposed.

From the Ryan Buell’s article, in closing:

“Don’t forget to close the loop. Transparency is the most beneficial when it’s allowed to flow in both directions—from the customers into the operation and from the employees out to the customers. Forcing employees to toil in obscurity deprives them of seeing how their work is helping customers, reducing their feeling that their work is appreciated and undermining their motivation. What’s more, transparency for employees can give them the information they need to customize service and help them learn better ways of operating.

Consumers [can] take work for granted and employees [can] lose out on the learning and motivation that customer connections afford. With that in mind, businesses should stop reflexively hiding their operations for the sake of efficiency and instead thoughtfully consider when and how to open them up to create more value for customers and employees alike.”

Operational Transparency – Ryan W. Buell

Photo Credit: Flickr

Creating Reciprocal Value Through Operational TransparencyRyan W. Buell, Tami Kim and Chia-Jung Tsay

Let’s Be Real – Why Transparency in Business Should Be the Norm – Robert Craven

YouTube Video – Defaulting to OpenWhile transparency is often associated with increased accountability to the public, the most visible outcome of open public data in recent years has been more and better services for citizens. This session addresses the opportunities and challenges of making open data useful, actionable, and relevant for users inside and outside government. Mike Migurski Chief Technology Officer at Code for America moderates a conversation with Alan Williams, 2013 Code for America Fellow; Joy Bonaguro, Chief Data Officer, City and County of San Francisco; Ryan Buell, Assistant Professor, Harvard Business School; and Mark Head, Developer Evangelist, Accela

Open Data