Category Archives: Character

5 Friday Faves – Moment of Lament, Anxiety and Depression, John’s Crazy Socks, Relapse/Recovery, and Alex Trebek

Welcome to the weekend! Here in a flash are my week’s faves:

1) Moment of Lament – This year marks the 400th anniversary of the first landing of ships carrying African peoples, destined for slavery or servanthood, to American soil. [See link for some of the controversy around this anniversary.] A Moment of Lament organized by For Richmond is scheduled for several churches in our city to mark this anniversary, and to thank God for those who endured this terrible offense and have profoundly contributed to our country’s identity and character.

Photo Credit: For Richmond, Facebook

2) Anxiety and Depression – Two connected and chronic human struggles in society today are anxiety and depression. None of us is immune to these, and we all have loved ones who are especially caught in the battle against either anxiety or depression or both.

A favorite author of mine, Frank Sonnenberg, has written on 30 distressing habits we can develop over time that lead us to anxiety and depression.  Some of these include keeping bad company, prizing possessions over relationships, holding onto anger, bowing to others’ agendas for your life, and entitlement. Just to name a few. Check out his list, see if you’ve fallen into some of these, but don’t let his list guilt you (another one of his 30). Understanding how we can fall into these habits can help us climb out of some of our struggles.

Journalist Johann Hari has written on addiction, anxiety and depression. [Hari, earlier in his career, came under attack for his ethics and journalistic practices. What he said in the TED Talk below is so spot on, it warrants our consideration.]

Hari has long struggled himself with anxiety and depression. In preparation for writing his book on the subject, he took a literal journey of discovery. Traveling across the world to interview a myriad of specialists on the subject of anxiety/depression. The TED Talk is worth your 20 minutes. In short, he talked about how sometimes medication is necessary for the chemical imbalance some of us have making us vulnerable to anxiety/depression. Many more of us, however, don’t have a chemical imbalance. Our struggles with anxiety and depression relate more to “unmet needs”. The needs for meaning, purpose, community, connectedness. He talks about how we have allowed false values (recognition on social media, fame or celebrity, individual effort) to replace larger values of actually being present in our world, touching lives as only we’re able to do, connecting with life (and I will add God, here).

14:22 minutes into the TED Talk, he offers an exercise that can make a difference in the quality of our lives. An exercise that’s meant to be done in community.

Johann Hari – Quotes – Goodreads

Depression and Diet – WebMD

Photo Credit: Ann Voskamp, #WorldKindnessDay, and Facebook

3) John’s Crazy Socks – Socks for Christmas, right? Always a good idea. John Lee Cronin and Mark X. Cronin are the co-founders of John’s Crazy Socks. Mark is the dad and John is the son. The whole concept of these socks is so special that you need to see the story:

Whether you buy socks at Walmart or pay the extra for John’s Crazy Socks is not the issue. What counts is that some folks have made this a very successful business, and it is much deserved! Thanks, Mark and John. You’ve definitely made us happy just knowing you a bit.

4) Relapse/Recovery – For any of us who have friends or family in recovery from drug addiction, we know the dread of relapse. One of my best friends is a recovered alcoholic. She has spent most of her life sober…to the point, in fact, that she feels God has cured her of alcoholism. However, does she ever drink? Absolutely not.

She just doesn’t go there.

Someone else in our lives has relapsed. After several years drug-free. I will protect their privacy, but the relapse has been devastating. For us, and I’m sure for them.

It happens. Not always, but sometimes. However, it still doesn’t define the person. That person, after recovery, has a job, and a family, and hopes and dreams. When a relapse occurs all those things are threatened.Photo Credit: PxHere

With the opioid epidemic, incarceration is not the answer. Drug rehab residential programs are less costly and more effective, but also are not without risks. After years of drug-free recovery, a person who relapses is more vulnerable for overdose and death because of lowered tolerance for the drugs.

Relapse also leaves the family vulnerable…emotionally and socioeconomically.

For those of us who love these wrestling with the work of recovery and the risk of relapse…we learn what we can and we rally around them and their families in healthy and truly helpful ways.

Heroin Addiction Recovery Program – Redeption, Recovery in a Chesterfield Jail – John Adam

What Happens If I Relapse? – Addiction Center

Guide to Cocaine Rehab

Slip vs. Relapse – What’s the Difference?

REAL LIFE Opens Women’s Home for Recovering Addicts Released From Jail – Jeremy M. Lazarus

5) Alex Trebek – A quiz show on TV that millions of Americans watch every day is Jeopardy. We wait to call Dave’s mom until after Jeopardy is off. Alex Trebek, the show-host, is as much a household name is any celebrity in our pop culture. He makes the show even more interesting and sometimes funny and treats his guest contestants with honor.

We were all saddened to hear of his cancer diagnosis earlier this year. Pancreatic cancer. Thankful to hear he was determined to fight it, and he has! Alex Trebek instills confidence and if anyone can successfully stave off pancreatic cancer, he can. He announced recently, during this beloved show, that he was going back on chemotherapy, we were stunned. Even one of the contestants forfeited his opportunity to win more prize money to show support for Alex.

Here’s the video of what happened…including Alex’s emotional response – #WeLoveYouAlex – Praying for you.

Bonuses:

We heard Bob Costas speak recently at Richmond Forum – a real national treasure.

A Prayer to Remember – God Fights For You Today – Debbie McDaniel

Faking It – Could I Go From being an Introvert to an Extrovert in One Week? – Sirin Kale

A Christmas Classic and a Couple of Musical Collaborations:

Photo Credit: Facebook, The Fabulous Fifties

Learning About Someone

Jon McCray’s very fair take on John Crist’s current situation:

Monday Morning Moment – Emotional Intelligence at Work and in Life – a Story

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[I have written before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Over the last few weeks, I had such an experience.

Background: Being a part of a beloved organization, engaged and working hard, we can get a passion to take it to the next level. We see both what we’re doing well and also what’s missing. For awhile, I’d been putting together an idea in my head of a particular next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project is humming along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead anyway possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

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Emotional Intelligence and Success – Study Wizards  – rapid read with definition and characteristics of emotional intelligence.

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Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

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Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

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Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

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Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

5 Friday Faves – Hobbity Guitar, Favorite Podcasts, Farmer’s Advice, Speaking the Truth (in Love), and Kanye West

Fridays come so fast. This Friday was no exception…in fact, with travel and a lot going on at home, this Friday is really covering the last two. Writing has taken a real back seat…as much as I love it.

Life takes precedence.

Here are my Friday Faves, culled from the last three weeks actually:

1) Hobbity Guitar –Nathan Mills of Beyond the Guitar is always arranging and performing sweet guitar tunes. Here’s his arrangement of  Billy Boyd‘s The Last Goodbye (from The Hobbit: The Battle of the Five Armies):

Since I’ve missed a couple of weeks of Friday Faves, you can also enjoy Nathan’s arrangement of Phoenix from League of Leagues Worlds.

If you’re a fan like me, you might also enjoy his 50 Guitar Tips in 10 Minutes from a Professional Guitarist. Not a guitarist? He’s still fun to watch as he reveals some of his “a day in the life”.

2) Favorite Podcasts – Long car rides have been changed forever by the great selection of podcasts out there. Blogger Brandy Gainor posted her favorites recently. You’ll find them here. There are cued up for my next roadtrip. One of my favorite podcasters is Kevin Prewett. His Rising Tide Startups is fascinating as he interviews entrepreneurs who started small but not for long. So much wisdom in starting a myriad of businesses.Photo Credit: Rising Tide Startups

Would you share your favorite podcasts? In Comments below. Thanks!

3) Speaking the Truth (in Love) – When I was 15 y/o, looking forward to Thanksgiving vacation, something became very wrong with my health. Getting weaker and weaker, it was clear to Mom that holiday plans had to be interrupted. The diagnosis: rheumatic fever. Completely unsettling for this teenager. I was admitted to the hospital with IV antibiotics. Somehow the smell of the drugs kept me nauseated and I became afraid to eat, not wanting to vomit.

I will never forget one of the nurses. She came in, feigning a desire for one of the apples in my untouched fruit basket. She took the apple and sat on my bed. Then she began talking to me about how I needed to start eating or I would get sicker rather than better. That talk turned me around.

I will never forget that small kindness…one of so very many through life when someone spoke the truth in love.

The wisdom of this flows out of the Apostle Paul’s teaching in Ephesians. He called the church to a unity that required calling sin for what it was and what it does, with the motivation of love. Way deeper than people-pleasing or seeking the approval of the crowd.

A photo went viral recently with President George Bush and Ellen DeGeneres sitting side by side at a football game. Apparently, DeGeneres got a lot of grief for sitting with him. Here is her take on the whole thing. To summarize, she said she had friends who differed greatly from her, but it didn’t matter to the friendship. She reminded her audience to be kind not just to some but to all. A good word.

My new favorite quote from Dave is “The world is chock full of deception.” We could just speak the truth to each other…if we truly care for the other person. It cuts through a lot of nonsense.

4) Farmer’s Advice – This is a quick run-through of some good old-school advice.Photo Credit: The Old Winter, Facebook Page

THE OLD WINTER – Now Available on DVD!
To Order: https://dvdlimited.blogspot.com

—The Sayings—

Your fences need to be horse-high, pig-tight and bull-strong.

Keep skunks and bankers at a distance.

Life is simpler when you plow around the stump.

A bumble bee is considerably faster than a John Deere tractor.

Words that soak into your ears are whispered… not yelled.

Meanness don’t jes’ happen overnight.

Forgive your enemies; it messes up their heads.

Do not corner something that you know is meaner than you.

It don’t take a very big person to carry a grudge.

You cannot unsay a cruel word.

Every path has a few puddles.

When you wallow with pigs, expect to get dirty.

The best sermons are lived, not preached.

Most of the stuff people worry about ain’t never gonna happen anyway.

Don’t judge folks by their relatives.

Remember that silence is sometimes the best answer.

Live a good, honorable life… Then when you get older and think back, you’ll enjoy it a second time.

Don ‘t interfere with somethin’ that ain’t bothering you none.

Timing has a lot to do with the outcome of a Rain dance.

If you find yourself in a hole, the first thing to do is stop diggin’.

Sometimes you get, and sometimes you get got.

The biggest troublemaker you’ll probably ever have to deal with, watches you from the mirror every mornin’.

Always drink upstream from the herd.

Good judgment comes from experience, and a lotta that comes from bad judgment.

Lettin’ the cat outta the bag is a whole lot easier than puttin’ it back in.

If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

Don’t pick a fight with an old man. If he is too old to fight, he’ll just kill you.

Most times, it just gets down to common sense.

The Old Winter, Facebook page

5) Kanye West – Lastly, I just want to talk about rapper Kanye West. Honestly, I had never listened to his music until his Jesus Is King album. He talks about Jesus Is King here.

His testimony of coming to faith in Jesus Christ has been enthralling. There are many of Christian and non-Christian ilk who are suspect of West’s conversion. Everything I see seems genuine.

Below are some of the bits where West talks about his faith and his music. Fascinating!

Thanks for letting me catch up and for coming back to check in when I show up again. It means the world. Blessings y’all!

Bonuses:

Photo Credit: The Kindness Rocks Project – Facebook

The 9 Most Important Things I Learned in Cooking School – Jesse Szewczyk

[The Iten’s became friends of ours when we lived in Cairo. This is the dad:]

Photo Credit: Passionate Penny Pincher, Facebook

Monday Morning Moment – the Not So Subtle Punishment of Silence

Photo Credit: Socrates, Status Mind

The silent treatment. Seems so juvenile, in a way, and yet it is used as a punishment in relationships, both personal and professional. We may be the ones doing it without even thinking that’s what it is. Here we go.

In the earliest years of our marriage, Dave and I would sometimes have a fight about something. At times, the conflict didn’t end well for me, anyway. Then, without really a goal to be vindictive or mean, I would just have nothing to say to him…for as many as three days. Oh, we would cover the normal conversation of life – schedules, kids, etc., but from my side, all matters of the heart were wrapped in silence. Punishing him with that silence. I don’t think he always noticed, but inside my own heart and head, it was brutal.

Fortunately for us both, I grew out of that. Now after a disagreement, it may take me a few minutes to shake off my frustration…but not days. Silent treatment in our marriage is over.

In a recent blog by Jan Riley (a dear friend of mine), she talked about the use of silence to “break a person down”. She writes below:

In his book Ostracism: The Power of Silence, psychologist Kipling Williams writes: “William James [father of American psychology] suggested that to be ‘cut dead’ and to go ‘unnoticed’ by others would be worse than the ‘most fiendish punishment.’ The silent treatment may well be the most frequently used method of cutting people dead.”

In his piece Ostracism, Dr. Williams introduced the topic with a further quote by Dr. James: “If no one turned round when we entered, answered when we spoke, or minded what we did, but if every person we met “cut us dead,” and acted as if we were non-existing things, a kind of rage and impotent despair would ere long well up in us, from which the cruelest bodily tortures would be a relief; for these would make us feel that, however bad might be our plight, we had not sunk to such a depth as to be unworthy of attention at all.( James 1890/1950, pp. 293–94)

Ostracism – Kipling D. Williams – pdf

Psychologist Karen Young talks about silent treatment as

Photo Credit: Jaeda DeWalt

Silence is a very disorienting experience because you usually can’t discern what it means.  It can put you off balance.

Anyone who has ever experienced ostracism knows what it feels like and how debilitating it can be, even for a mature thinker.

Silent treatment can be intentional and manipulative, however it can also become a habit of “communication” – neglectful communication. Excluding someone from a conversation (at work or other association), not making eye contact, not speaking in casual encounters, not answering emails/texts, leaving a group member off a group email, not acknowledging someone’s input…and so it goes.

[Of course, all the above can happen innocently for the overloaded person, without intention. The dilemma is when we, over time, just let it keep happening because we can’t figure out how to fix it..or just aren’t inclined…to fix it.]

The curious thing about silent treatment, if you confront the person you sense is doing it, that person can always deny it…whereupon you feel like you’ve read the situation wrongly, you overreacted, etc. It is like a double punch.

So what does one do in regards to silent treatment? What are the counter-measures? I would love for you to share yours in the Comments because I am still sorting out what can affect change.

In a personal relationship, in a non-conflictive moment, you may talk together about what silence conveys. It may be that neither of you have an understanding of what’s going on with the other…because of the silence. Face-to-face communication most always helps with understanding each other better.

In a work situation, or other organizational affiliation that demands working together, systems can be put in place that facilitates engagement… team meetings, weekly email updates, some sort of regular internal communication process. Like with bullying prevention, a core value that speaks to the essential of regular, empowering communication can have impact.

A work or family culture that just accepts silence as a way of coping with stress or frustration can affect everyone in that culture. Identify the issues and do what you can to move them toward health.

One-on-one, there still may be little we can do to counter or improve a situation with such a someone – one who has made silence a pattern to control their encounters with others. We can definitely mark the experience, and check the pain. Then if there seems no way to improve the relationship, the best thing we can do is put our own boundaries around the experience…but not necessarily the person.

Photo Credit: Pikord, Michael Davis Lowery

[The above graphic was a chuckle, not a true work-around.]

We don’t want to respond to passive-aggressive behavior with the same sort of behavior. We may, however, have to acknowledge that for some people, it’s a deeply ingrained habit that could even have become unconscious.

When our daughter was 3 years old, she went through a season of not speaking to people. She would bury her face in my leg, or just turn her face/body away from the person. Then I tried to “excuse” her behavior with “she’s become shy lately.” The same friend above, Jan, who was also a parenting mentor for me, said outright: “That’s not being shy; that’s being rude.” Some of you may be put off by that, but I appreciated her being straight with me. From that day on, this mama worked with that 3-year-old on what ignoring and not speaking communicated and on how to be courteous and respectful. Now the lovely woman she has become is working on the same lessons with her little one.

Whatever your take is on this, hopefully you won’t default to perpetrating the silent treatment as your own pattern of controlling situations. Don’t do it yourself. Don’t be that person.

It helps me to realize that friends, family, and coworkers who use silent treatment didn’t get there overnight. There could have been an event, an altercation, a painful experience of their own that set them up for emotionally withdrawing and using silence as coping or as punishment. For some, like in our early years of marriage, silent treatment may be very situational. For others, it is borne out of habit – a habit of feeling no compulsion toward connecting with people they don’t value or whom they feel don’t value them. It is what it is.

In this day of social media and over-sharing, to put yourself out there and then be met with silence is a strange and sometimes painful experience. Fortunately, even that does not define us. Right? Right.

The Surprising Truth About the Silent Treatment – Karen Young

When We Use Silence As Punishment

The Silent Treatment: a Deadly Killer of Friendships – Noelle Rhodes

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu

Monday Morning Moment – A Tribute: For Fancy Nancy; MomMom, My Angel

[Nancy Wink is Dave’s aunt. Beloved by all of us. Funny, generous, servant-hearted. A truly Godly woman. We miss her terribly. Heaven is all the sweeter with her Home. Guest blogger: Rachel Shaver, one of her granddaughters.]

Nancy Wink, sister Julia Mills, and their mom Lura Ring

Nancy & Julia, 2018

Nancy & Bob, Sweethearts for life and forever

Nancy, Rachel Shaver, & her mom Sharon Wink

For the past few weeks, as I watched you get closer and closer to your reunion with PopPop, I struggled with a million emotions, feelings and memories at the thought of losing you. For the past few days, as I’ve revisited these moments, I found it difficult to put into words the deep gratitude I feel for you and all you mean to me. I desperately hope I communicated this to you as best I could while you were here on Earth with me, but now that you are in Heaven, I aim to show you how grateful I am by demonstrating the same love and devotion to my friends and family that you bestowed to so many while you were here.

I want to say so many things, but all I can think about right now is how much I loved the dentist. Because YOU ALWAYS took me to my visits. All the way to Salisbury. Every cleaning, every wire adjustment, every new band color in my braces. You never missed a trip. Each time a new appointment was scheduled, you had it written on your calendar before we got home (you never forgot a birthday, a holiday, or an anniversary, EVER).

For me, the dentist meant staying with you on a school night, taking a bath in your Jacuzzi tub (never without bubbles), playing with your dolls on that huge yellow couch in the basement, watching reruns on TV (I loved Tom Selleck just because you did), having oatmeal in the morning, and McDonald’s on my way back to school. The dentist meant I got to spend my days with you: Learning to crochet, laughing when you scolded PopPop for dribbling breakfast on his tie before he left for work (UH, BOB!). I loved going to the dentist, and I SO LOVE YOU.

I don’t know how we ended up so lucky to have you in our lives, but I thank God every day that we did. Thank you for loving me beyond measure when you never had to. Thank you for showing me the power of a good manicure, a sharp crab knife, a matching outfit, and a compassionate heart. You were stubborn, and spunky, and hated when I wore my hair straight and I love you for all of this. If ever there were angels on Earth, you were one. You were graceful, and kind. You were thoughtful and selfless. And you loved every single one of your children, grandchildren, and greats unconditionally; didn’t matter if it were blood or bonds that connected them.

My heart has been aching so badly for thought of missing these moments, but it smiles knowing you’re finally home with PopPop again. You deserve every jewel in heaven and every moment spent in your love’s arms. You are where you want to be. Sweet dreams, MomMom—I love you forever and cherish you for just as long. Good night fancy Nancy. I miss you so much.

Rachel Shaver

Obituary – Nancy L. Wink

Continue reading Monday Morning Moment – A Tribute: For Fancy Nancy; MomMom, My Angel

Worship Wednesday – Beneath the Waters (I Will Rise) Revisited – Hillsong

[Original blog on this song – after my emergency experience in 2016 – Worship Wednesday – Beneath the Waters (I Will Rise) – Hillsong]

Our son Nathan is named for an Old Testament prophet – the prophet who courageously stood before David, the King of Israel, and confronted him with his sin. 2 Samuel 11 gives the staggering account of David forsaking his place in battle and falling into the temptation of wanting something that wasn’t his. A king who had everything he could possibly want…but not Bathsheba, the wife of Uriah, one of his own mighty men, where his king should have also been.

We all know the story. David lusted for Bathsheba and had his way with her. When she became pregnant, he called Uriah home, hoping to hide his sin. Loyal Uriah didn’t go into his wife’s bed while his fellow warriors were still at war. Finally, King David, in sinful desperation, had Uriah sent back to battle, to the front lines, to die. Making way for David and Bathsheba to marry and have that child together…as if nothing terribly wrong had happened.

The barrier to all this is the perfect justice of God. God would intervene in this ill-fated situation. Uriah’s death would not go unpunished. David’s adultery would have a terrible cost…

Enter Prophet Nathan (2 Samuel 12) who tells the king a story that mirrors David’s own sin against Uriah. He was incensed by the story not seeing himself in it at first. “You are the man,” Nathan boldly confronted him. “You are the man.”

The baby conceived by Bathsheba with David would be born and then become deathly ill. King David prayed, fasted, and laid on the floor in anguish…until the baby died.

David was down for the count. Fully faced his sin and its consequences. Nowhere to go…but to rise for a fresh encounter with his God.

When David saw his servants whispering, he knew that the baby was dead. So he asked them, “Is the baby dead?”

They answered, “Yes, he is dead.”

Then David got up from the floor, washed himself, put lotions on, and changed his clothes. Then he went into the Lord’s house to worship. After that, he went home and asked for something to eat. His servants gave him some food, and he ate.

David’s servants said to him, “Why are you doing this? When the baby was still alive, you fasted and you cried. Now that the baby is dead, you get up and eat food.”

David said, “While the baby was still alive, I fasted, and I cried. I thought, ‘Who knows? Maybe the Lord will feel sorry for me and let the baby live.’  But now that the baby is dead, why should I fast? I can’t bring him back to life. Someday I will go to him, but he cannot come back to me.”2 Samuel 12:19-23

The account of King David’s sin against Bathsheba and her husband, Uriah, is sobering. David’s sin was deeply personal, against Uriah and Bathsheba, and against God, whom David loved.

Our circumstances and our choices can bring us to dark places sometimes…to low places. Far from God…and yet He never leaves His own. Even when we leave our own senses. David lost Uriah, he lost his baby son, but he didn’t lose God.

How do we get our minds around such a God? A God who is not surprised by our sin and not put off by us at our worst. In fact,God proves His own love for us in that while we were still sinners Christ died for us!” (Romans 5:8) Our sin is costly. Devastating. Yet not without a way forward, because of Jesus.

When we come to the end of ourselves, as David did, we find God.

Hillsong‘s song Beneath the Waters (I Will Rise) was written about believer’s baptism, in particular, but it has a larger message.

“In its essence, this song is about rising to the new life Romans 6:4 speaks of as well as acknowledging the submission to Christ’s Lordship that baptism represents. In a broader sense, however, it has become a powerful confession of faith and salvation that has found a place across the life of our church.”Scott Ligertwood

King David submitted again to the lordship of our sovereign God. When we find ourselves in a desperately hard place, whether we made it for ourselves or not, we can rise out of it as we turn our hearts toward God…because of what Jesus did for us.

Worship with me to this beautiful song:

This is my revelation
Christ Jesus crucified
Salvation through repentance
At the cross on which He died

Now hear my absolution
Forgiveness for my sin
And I sink beneath the waters
That Christ was buried in

I will rise
I will rise
As Christ was raised to life
Now in Him
Now in Him I live

I stand a new creation
Baptized in blood and fire
No fear of condemnation
By faith I’m justified

I will rise
I will rise
As Christ was raised to life
Now in Him
Now in Him I live
(x2)

I rise as You are risen
Declare Your rule and reign
My life confess Your lordship
And glorify Your name

Your word it stands eternal
Your Kingdom knows no end
Your praise goes on forever
And on and on again

No power can stand against You
No curse assault Your throne
No one can steal Your glory
For it is Yours alone

I stand to sing Your praises
I stand to testify
For I was dead in my sin

But now i rise
I will rise
As Christ was raised to life
Now in Him
Now in Him I live

No power can stand against You
No curse assault Your throne
No one can steal Your glory
For it is Yours alone

I stand to sing Your praises
I stand to testify
For I was dead in my sin

But now I rise
I will rise
As Christ was raised to life
Now in Him
Now in Him I live

I will rise
I will rise
As Christ was raised to life
Now in Him
Now in Him I live
(x2)*

“There will come a day for all of us that we won’t rise any more on this side of eternity…but because of Him, we will rise to be with Him, in Heaven…if we believe. Hallelujah!”Deb Mills Writer

*Lyrics to Beneath the Waters (I Will Rise) – Songwriters: Brooke Ligertwood, Scott Ligertwood

5 Friday Faves – Pink Panther on Guitar, Avoiding Dehumanization, the Power of Words and Names, After School Restraint Collapse, and Using a Timer for Work

Welcome to your weekend…unless it’s not. Here are my favorite finds for this week. A couple are longer than others. Pick and choose. Hope it’s helpful.

1) Pink Panther on Guitar – In 1963, The Pink Panther comedy film debuted starring David Niven and Peter Sellers. So popular, it launched a cartoon series, followed by several sequels and a 2-film reboot in the 2000s starring Steve Martin.

YouTube Video – 15 Life Lessons from Peter Sellers – Classical Pink Panther Moments and More

The jazzy theme for Pink Panther was written by American composer Henry Mancini.

Nathan Mills, at Beyond the Guitar, has masterfully arranged and performed the theme. It brings back waves of nostalgia from those films/cartoons. All through my younger years, the Mancini theme was part of high school band performances and jazz dance concerts.

This piece is something altogether different and yet delightfully familiar, at the same time. Enjoy.

Here you go:

2) Avoiding Dehumanization – For some time, the verbal bashing of people in the news and on our own social media has been unsettling for me. Character defamation, name calling, shaming, and blame-shifting are escalating and inflaming.

When we find someone’s speech or behavior inhumane or dehumanizing, how does it help the situation if we call them out by behaving similarly? Does that not put us in a similar camp with the one we consider offensive?

Author, researcher Brené Brown speaks to this much more articulately than I:

“Here’s what I believe:
1. If you are offended or hurt when you hear Hillary Clinton or Maxine Waters called b**ch, wh**e, or the c-word, you should be equally offended and hurt when you hear those same words used to describe Ivanka Trump, Kellyanne Conway, or Theresa May.
3. If you felt belittled when Hillary Clinton called Trump supporters “a basket of deplorables” then you should have felt equally concerned when Eric Trump said “Democrats aren’t even human.”
3. When the president of the United States calls women dogs or talks about grabbing p*ssy, we should get chills down our spine and resistance flowing through our veins. When people call the president of the United States a pig, we should reject that language regardless of our politics and demand discourse that doesn’t make people subhuman.
4. When we hear people referred to as animals or aliens, we should immediately wonder, “Is this an attempt to reduce someone’s humanity so we can get away with hurting them or denying them basic human rights?”
5. If you’re offended by a meme of Trump Photoshopped to look like Hitler, then you shouldn’t have Obama Photoshopped to look like the Joker on your Facebook feed.

There is a line. It’s etched from dignity. And raging, fearful people from the right and left are crossing it at unprecedented rates every single day. We must never tolerate dehumanization—the primary instrument of violence that has been used in every genocide recorded throughout history.”  Brené Brown, Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone

How to Handle Political Bullying on Facebook – Sherri Gordon

We need to call ourselves to the same standard we expect in others… I sure don’t mean this to sound preachy. Many times, in various situations, I’ve wanted to call out someone’s words as being hurtful or disingenuous or their behavior as deceitful or self-serving. We want to do something!! Words are the cheapest action we can take. Does it change anything to verbally criticize someone on social media? I don’t think so.

Psychologist and author Dr. Henry Cloud, in his excellent book Necessary Endings, counsels us how to deal with three different types of people – the wise, the foolish, and the evil.

  • Wise people – Dr. Cloud points out that wise people can take feedback and use it in a helpful way. In dealing with wise people, talk to them (not about them).  Put the truth out there in non-judgmental ways. Because they can handle feedback and will most probably use it to make changes, the way to deal with people in this category is to keep talking. Bring your concerns to the table and thoughtful and respectful ways. Communicate your own willingness to work for change, by actually working for change. No blaming, nor rationalizing behavior (yours or theirs)…staying in “good faith” relationships can actually invigorate the process of changes.
  • Foolish people – “The fool tries to adjust the truth so he does not have to adjust to it.” Again, talking about the person rather than with her doesn’t change anything, and, in fact, can inflame the situation if done publicly and she hears of it.Dr. Cloud advises, when dealing with the foolish:  stop talking. Nagging will not improve a situation with a foolish person. Rather, set limits and, if possible, create some sort of consequence for the problem you wish you could talk to her about. Limits gave you some space and protection. That consequence alone may drive the person to look at their behavior and change it… At least, it takes the responsibility for change off of you and on to her.
  • Evil people – If the person you want to castigate on social media (or whom you want to believe news reports on her behavior) has shown herself to be evil, then don’t expect change. It can happen, but not by your behavior reflecting hers. As Dr. Cloud talks about putting limits up for yourself with foolish people, you put limits on the evil person when at all possible. He quotes the Warren Zevon song, “Lawyers, Guns and Money“. Maybe somewhat facetiously but also seriously, Cloud is warning to use what resources you have (within the law) to put distance between the evil person and you (and those you love). Antagonizing them in the news/on social media helps no one…and it dehumanizes everyone in its wake. [Guns have become a difficult and divisive subject. Guns is used here in the context of wars against evil or protecting oneself or one’s family against evil.]

Necessary Endings – Summary by Rex Williams for Actionable Books

3) The Power of Words and Names – Just as name-calling (see above) only dehumanizes us, we can use words and names as agents for giving life and honor. They can actually elevate a person, people, or situation. They can move people toward their best selves.

Words mean things.

Author, educator Karen Swallow Prior has written a fascinating book on how her voracious reading of books from childhood onward strongly and positively impacted her. To become the person she is today. The book is entitled Booked – as it should be.

Dr. Prior makes note of the power of words and names in her Booked chapter on E. B. White’s Charlotte’s Web. In the story, a spider, Charlotte, gives her pig friend Wilbur a different understanding of who he is by the descriptors of him that she wove into her web. Powerful.

Charlotte’s Web is a metaphor for the power words have to shape us into who others see us as well as how we see ourselves.” – KS Prior

“Names are powerful words…All words are names, for all words signify something. The power of naming is a subset of the power of all language. God spoke the universe into existence and, in giving us the gift of language, He gave us a lesser, but still magnificent, creative power in the ability to name: the power to communicate, to make order out of chaos, to tell stories, and to shape our own lives and the lives of others.” –  KS Prior

I love the power of words and parallel power in names. When we lived in North Africa, names and their meanings told us about who belonged to who and what they valued in the giving of names.

How we use words and how we choose names are part of what we give to the world…and to those we love.

4) After School Restraint Collapse – When our children would come in from school grumpy and disrespectful, I would feed them. Then we always had a bit of a break before any homework or other expectation was foisted on them. Little did I know that these are prescribed interventions for something called After School Restraint Collapse.

At the first of the school year, children (and young people) are adapting to new teachers, new routines and rhythms, new expectations. They are trying to cope with all the new and keep their names “on green” or off the teacher’s watch list. By the end of the school day, they are emotionally and physically done, so to speak. Thus, the disagreeable behavior on transferring from school to home. It’s like they need to blow off steam, or get out all the pent-up energy, trying to stay well-behaved all day.

Photo Credit: Need Pix

Besides nourishment and a bit of a break, all the authors recommend that personal touch with their parents. Connecting through the day (notes in a lunch box or a book) helps. Having a no-expectations quiet affirming moment (in whatever way the child prefers receiving it) is also encouraged.

Screens only as a last resort.

After-School Restraint Collapse Is a Real Thing – Here’s How to Deal With It – Colleen Seto

After-School Restraint Collapse is Real – Here’s How to Help Your Child – Heather Marcoux

7 Ways to Help Your Child Handle “After School Restraint Collapse” – Andrea Loewen Nair

5) Using a Timer for Work – When it comes to writing, I could sit at my desk for hours on end. Sometimes, in fact, I do. However, other responsibilities clamber for attention. Using the alarm clock function has become a daily habit for me not to get lost in what is right in front of me. Just recently using a timer as well has become a great discipline. For larger tasks, I may set the timer for 30-45 minutes. For smaller tasks, and just to stay on track, I set 10 minute intervals. Before starting back up, a stretch break or checking on a teammate or a quick food or drink refreshment are all welcome.Photo Credit: MaxPixel

Sometimes, the timer works as a stop point, to move on to a meeting or another work function.  Time fairly flies anyway, so a timer has given me a sense of both urgency and intentionality. It has also helped me be aware of when I’m wasting time or it’s being wasted by someone else (of course, that bears some gentleness in dealing with either situation). Photo Credit: Facebook, Jason Morehead

A timer has helped not just with writing and other work day responsibilities but also with cleaning house. It has added a sense of reward seeing how much can be done in short spurts of time.

Clean House Fast and Efficiently Using a Timer – Ashley

___________________________________________________________________________

Thanks for reading. I hope you were able to pick and choose. A lot of words this week. Blessings on the rest of your weekend!

Bonuses:

The Why Behind the Picture – Dani Fairbairn

Rory Feek – This Life I Live – Documentary

Why Slack Employees Don’t Get Distracted by Slack – Damon Brown

12 Idols We Might Wrongly Follow – Chuck Lawless

Many Beautiful Things – a Documentary on the Life of Lilias Trotter, starring Michelle Dockery

Change the World RVA

Photo Credit: Facebook, Jeanne Barney

Remembering 9/11 – and the Day Before – a Story of God and a Girl

[From the Archives]

Today marks the eve of the 18th anniversary of the 9/11 bombings in the US. We all have our stories of where we were when we heard that terrible news. I heard the news as an elevator door opened in a hospital emergency room in Cairo, Egypt. The surgeon watching for us to deliver the patient walking into the elevator, saying, “I am so, so sorry.” I thought he was referring to the precious one on the stretcher beside me, so small and injured from a terrible bus accident the day before. It turns out he was talking about the news that traveled instantly from the States about the bombings. I’d like to go back to the day before. For us, it would help to go there, before I can ever process the grief of this day that we all share.

It was like any other Monday, that bright, warm September 10th in Cairo, Egypt…until the phone call. Janna was on the other end of the call, telling me that Genessa and April had been in a bus accident on the Sinai. April had called her and relayed their location, at a hospital in Sharm el-Sheikh. These were girls in our Middle Eastern Studies Program, and they were finishing their time with us, taking a vacation together. They would re-trace some of their experiences in Bedouin villages across the Sinai and then enjoy a few days on the Red Sea. They were to return that Monday, traveling in on one of the over-night buses across the desert.

Details will have to wait for another time, but with this information, my husband, Dave, left immediately with Janna and a local Egyptian friend who was also one of our language coaches. He took these two women because of their relationship with each other and with all of us. He also understood that there were two injured friends hours away in a hospital who would need women to minister to their needs. I would be praying and on the phone the rest of the day with families, other friends, US Embassy people, and our other young people in the program. I can’t begin to describe the emotional nature of that day…not knowing, hoping, praying.

When Dave and our friends arrived at the hospital, he was directed to April. She had painful, serious injuries, but none life-threatening, praise God. Then he was escorted into the critical care area to see Genessa. To his horror, it wasn’t Genessa. It was another young woman, unconscious – an Italian tourist, who rode in the same ambulance with April. April, lucid and still able to communicate, had tried to comfort her on that long dark ride to the hospital. Personal belongings were all scrambled at the wreck site, and the authorities made the mistakened decision that because April was speaking to her, she was Genessa.

Then Dave went on the search for our dear one…somewhere else in the Sinai. He back-tracked toward the site of the accident, checking other hospitals where other injured were taken. At this point, he was also talking to US Embassy staff, as he drove through the desert. Just shortly before he arrived at the hospital where he would find Genessa, the staff person told him they confirmed her identification from a credit card she had in her pocket…in the morgue of that small village hospital.

Dave and Janna, that friend who received the first phone call, stood beside this precious girl’s body, to make the formal identification…to know for sure that this was Genessa. And it was…and yet not. She, the luminous, laughing, loving girl we knew, was gone. It was more than any of us who loved her could take in on that Monday evening in Cairo, Egypt…the day before 9/11.

http://debmillswriter.com/wp-content/uploads/2014/09/Genessa-with-team1.jpg

As they left the hospital to return to April, two more friends joined them from Cairo to help. For any of you who have been completely spent in every way by such a day, you can understand what it was for them to look up and see Matt and Richard getting out of a car. God in His great goodness alerted them, stirred their hearts to drive all those hours…and then to arrive…just when they were most needed. So many arrangements had to be made…and most importantly, at that moment, to get April back safely and quickly to Cairo for surgery.

She came into Cairo on a plane near the middle of the day of 9/11. By the time we got her from the airport in an ambulance to the specialty hospital to get the further care she needed, a series of horrific events had begun taking place in the US. We would hear of them from this caring Egyptian surgeon…who had no idea how numb we were from losing Genessa and how concerned we were that April got what she needed as soon as possible. We were already so drenched by grief, this unfathomable news about the bombings washed over us without understanding the scope of it…the pain of it…for all the rest of America.

Later in that day, with April receiving the best care possible, and me watching by her side, I could take in some of the loss coming at us on the small t.v. mounted in the hospital room. Egyptians were telling us how so, so sorry they were for us (as Americans). If they only knew, they were our mourners for our loss of Genessa, too. In the din of world-changing news, and a country brought together in grief…we grieved, too, a continent away…for the losses of 9/11 and the day before.

That was 18 years ago…April healed from her injuries (only she and God know what all that took on the inside), the other young people in our program have gone on to careers and families across the US and around the world. We have also gone on…back to the US for now, and to other work.

Two things have not changed…a beautiful girl, who fell asleep by the window of a bus in the Sinai night and woke up in Heaven… and the God who welcomed her Home. There is so much, much, more to this story, but I have to close with this. As her family back in the US were pulling the pieces of their lives back together, and going through Genessa’s things, they found a little cassette player on her bed…there left by her, two years before, as she left for Cairo. In it was a cassette where she’d made a tape of her singing one of her favorite songs, I Long for the Day, by singer/songwriter Dennis Jernigan. If we look at Genessa’s life through the lens of some American dream, then we would think how tragic to die so young, so full of promise. Look through the lens of how much she loved God, and knowing Him was what mattered most to her…and all who knew her knew His love through her.

This God…and this girl.  Genessa

 I Long for the Day by Dennis Jernigan

I long for the day when the Lord comes and takes me away!

Whether by death or if You come for me on a horse so white

And anyway You come will be alright with me

I long to just hear You said, “Now is the time. Won’t you come away?”

And I’ll take Your hand, surrendering completely to You that day!

And no, I can’t contain the joy that day will bring!

Chorus:

When I get to see You face to face

When I can finally put sight to the Voice I’ve embraced

It will be worth all the waiting for that one moment I’ll be celebrating You!

When I get to feel Your hand in mine

When I can finally be free from this prison called time

When You say, “Child, I’ve been waiting for this one moment of celebrating, too!

For this one moment of celebrating you!”

O Lord, while I wait, I will cling to each word that You say.

So speak to my heart; Your voice is life to me, be it night or day.

And anything You say will be alright with me.

You see my heart’s greatest need

You and me, walking intimately.

You’re my only love, and I am waiting patiently for Your call.

When You call me to Your side eternally.

(Chorus Repeat)

Lord, I celebrate You!

Forever with You! No crying there.

Forever with You! No burden; no more worldly cares.

My heart is anticipating eternally with you celebrating You!

Forever with You I long to be;

Forever worshipping, knowing You intimately!

When You say, “Child, no more waiting” [No more waiting, children]

I’ll spend forever just celebrating You.

I’ll see all my loved ones gone before

I’ll get to be with them, laugh with them, hold them once more

There’ll be no more separating! [No separating]

Together we will be celebrating You!

Together we’ll worship You and sing.

Forever praising Lord Jesus, our Savior and King.

When You say, “Child, no more waiting” [No more waiting, children]

Enter your rest, and start celebrating, too.

Forever Lord, I’ll be celebrating You.

Chorus Repeat:

When I get to see You face to face

When I can finally put sight to the Voice I’ve embraced

It will be worth all the waiting for that one moment of celebrating You!

When I get to feel Your hand in mine

When I can finally be free from this prison called time

When You say, “Child, I’ve been waiting for this one moment of celebrating, too!

For this one moment of celebrating you!”

Dennis Jernigan, from the album I Belong to Jesus (Volume 2)

Monday Morning Moment – A Store Opens and a Business Thrives – Thanks to a Decades-Old Business Philosophy Still Relevant Today

In all the years I’ve known Dave’s Uncle Bob, he made grocery shopping and restaurant meals more like field trips. He was a grocer for many years and then owned and operated restaurants later in life. Never meeting a stranger and one of the most kindly and engaged men I’ve ever known, he would talk to anyone who was willing. About the store/restaurant design, why the particular products or menu items, taking everything in through his experienced and cultivated senses. Then we would talk about it. “Do you see how they….?” “You know what she said about….?” I learned so much from him about customer service, product presentation, and business practices. He had a terrific understanding about what makes for excellence.

I think Uncle Bob and Mr. George could have had great talks.

George W. Jenkins, Jr. was the founder of Publix Supermarkets. He opened his first Publix food store in 1930, during the Great Depression. He and his store associates managed to make it through that trying time when so many businesses suffered or closed.

Last week, I attended the family night before the Grand Opening of another Publix Supermarket in Richmond, Va. We now have them all over the city, but they only arrived here in 2017. Richmond has several grocery store chains, and I wasn’t sure how Publix would do…but…it has prospered.

I learned much about the store at that pre-grand opening family night (store employees are called associates and the family night was for families of this latest store’s associates). The store was ready to go. Groceries, produce, prepared foods, meat and dairy were all in place in gleaming cases. For the families, snack stations were set up all over the store. It was yummy! Then we were gathered for the welcomes and introductions of different department leads. There was a prayer which I thought unusual but special. Then Mr. George’s name was often spoken as different individuals talked about how special Publix was to them through the years. The company seems not to have experienced mission drift in all these 89 years since the first store opening.

Todd Jones, the CEO of Publix Supermarkets, was present as well as several other regional executives. There was much applause as he asked for a show of hands of those who had worked for Publix from less than a year on up. Two persons had worked for 45 years at Publix. One of them had started as a bag boy, like Todd Jones himself. Whenever possible, Publix promotes from within. It was neat to see how employees could very naturally rise to the top as they took opportunity for training and leading over years of work.

I picked up a little booklet at the welcome table. It was entitled Lessons From Our Founder – Publix’s Founder George W. Jenkins. Here they are listed below:

  • Invest in others. – Publix is the largest employee-owned grocery chain in the US. Every employee (even parttimers after 1000 hrs. can buy stock. Ownership brings its own desire for excellence.
  • Give back. – Mr. George was a philanthropist throughout his life as a successful businessman. Once asked, “Mr. George, how much do you think you’d be worth today if you hadn’t give so much away?” His immediate response was: “Probably nothing.”
  • Prepare for opportunity. – Publix employees, or associates, have opportunities from the beginning to apply themselves toward excellence and future job advancement.
  • Be there. – Mr. George knew the importance of being present in his stores. CEO Todd Jones follows his example in attending store openings and celebrating associates’ advancement. Being there, at all levels, matters.
  • Respect the dignity of the individual. – Mr. George also always had an open door policy. He welcomed ideas. He allowed for mistakes. He cared about the associates. Each person brought something special to the work.
  • Treat customers like royalty. – This, for all of us customers, is the best part. No matter how beautiful the stores are or how good the food is…how we are treated is why we come back.

Do the right thing. – That was Mr. George’s summary on his business philosophy.

What company out there would not profit from such a corporate philosophy?

Finally, in case you don’t have a Publix in your city but run across one in your travels: the best cakes and fried chicken in our town now!

In the Words of Mr. George – Jennifer B.