Tag Archives: work

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu

Monday Morning Moment – Micro-actions and Micro-behaviors – a Conspiracy of Small

Photo Credit: Edmund Burke, Pinterest

Micro-actions aren’t not the myriad of tasks that appear on our daily to-do lists. I’m defining micro-actions as all those brief, intentional acts we do that help us “get to goal”, “avoid mission drift”, or communicate value to those around us. Micro-actions can show up on in our daily habits (like my making the bed every morning, or Dave daily bringing me coffee). More often than not, they are  spontaneous – fitting the situation or need of the moment.Photo Credit: Slideshare, Mathew Sweezey

Micro-actions can include acknowledging the creativity/good sense of a teammate, writing thank you notes, taking a parking place farther from the building, making the difficult phone call (regarding a death or serious illness), stopping by the desks of coworkers just to say hi, sharing the praise for a project well-done, ordering a pizza for a young family.

Small, positive actions…that could have gone undone and unnoticed if undone…but the impact!! The impact can be substantial for a teammate, family member, or neighbor.

Take these wise words from Small Kindnesses by Danusha Laméris:

I’ve been thinking about the way, when you walk
down a crowded aisle, people pull in their legs
to let you by. Or how strangers still say “bless you”
when someone sneezes, a leftover
from the Bubonic plague. “Don’t die,” we are saying.
And sometimes, when you spill lemons
from your grocery bag, someone else will help you
pick them up. Mostly, we don’t want to harm each other.
We want to be handed our cup of coffee hot,
and to say thank you to the person handing it. To smile
at them and for them to smile back. For the waitress
to call us honey when she sets down the bowl of clam chowder, and for the driver in the red pick-up truck to let us pass. We have so little of each other, now. So far
from tribe and fire. Only these brief moments of exchange.
What if they are the true dwelling of the holy, these
fleeting temples we make together when we say, “Here,
have my seat,” “Go ahead—you first,” “I like your hat.” – Danusha Laméris

What micro-actions do you incorporate in your day, regularly or occasionally? Please comment below. Also we would love to hear your stories of a “micro-action” someone did with you in mind.

Micro-behaviors go deeper than micro-actions. They are defined as  tiny, often unconscious gestures, facial expressions, postures, words and tone of voice which can influence how included (or not included) the people around us feel.  Micro-behaviors become habitual and unconscious. They expose how we think and reveal our current worldview…our preferences, our prejudices, our bias. Our micro-behaviors send messages to others without us even being aware. A look (or look away), a tone of voice, a move toward inclusion or exclusion.

When our micro-behaviors (or those we observe in others) are positive, they are a not-so-subliminal uplifting experience – communicating affirmation, belonging, care. It’s when they are negative that we need to check them (when we become aware) and decide is that really what we want to communicate. Is that really who we have become toward certain segments of people?

Our American culture has shifted away from civility and community and more toward sarcasm and tribalism. [See Alan Weiss‘ piece on Tribalism vs. Community] These changes show up in our micro-behaviors.

Author, educator Karen Swallow Prior, in her book Booked, writes about satire in a way that reflects our culture’s bent toward sarcasm:

“[Jonathan] Swift helped turn my contempt for the foolishness I saw in others into compassion. While contempt leads to the case of isolation, compassion leads to a freedom found only in community…It was so easy to see [foolishness] in others, much harder to recognize it in myself. “Satire is a sort of glass,” Swift said, “wherein beholders do generally discover everybody’s face but their own.” Did I love satire only because in it I saw everyone else but me? Was I as blind to my own faults as Swift showed others to be? It seemed so.” – Karen Swallow Prior

Photo Credit: Facebook, William Curtis

Micro-actions and micro-behaviors…something to consider on a Monday. How can I take a few minutes here and there through the day to encourage or empower a colleague…or stranger, even? What am I communicating when keeping eye contact during a conversation and showing genuine interest in the other person? On the converse, what does my face fixed on my phone or computer screen, or my head down, shooting through the lobby toward my office, say to those we might have greeted but didn’t…discounting them by our behavior?

Thoughts?

How Can You Spot Really Good Leaders? They Practice These Simple 2-Minute Habits DailyMarcel Schwantes

Be a Pal, My Dudes – Erika Hall

#MicroActions on Twitter

#Microbehaviors on Twitter

Hack the Culture with Micro Changes – Marcella Bremer

Micro-actions, Fragmentation, and Influence – Peter Roy – Asian Efficiency Team

What Are Micro-behaviours and How Do They Impact Inclusive Cultures? The Little Things That Make a Big Difference – Caroline Arnold

Micro-Behaviours – What They Are and How They Impact Inclusion – Jan Hills

How Micro-Actions Can Help You Conquer Your Goals – Megan Nye

The Top 6 Micro-Actions for Entrepreneurs

5 Friday Faves – Pink Panther on Guitar, Avoiding Dehumanization, the Power of Words and Names, After School Restraint Collapse, and Using a Timer for Work

Welcome to your weekend…unless it’s not. Here are my favorite finds for this week. A couple are longer than others. Pick and choose. Hope it’s helpful.

1) Pink Panther on Guitar – In 1963, The Pink Panther comedy film debuted starring David Niven and Peter Sellers. So popular, it launched a cartoon series, followed by several sequels and a 2-film reboot in the 2000s starring Steve Martin.

YouTube Video – 15 Life Lessons from Peter Sellers – Classical Pink Panther Moments and More

The jazzy theme for Pink Panther was written by American composer Henry Mancini.

Nathan Mills, at Beyond the Guitar, has masterfully arranged and performed the theme. It brings back waves of nostalgia from those films/cartoons. All through my younger years, the Mancini theme was part of high school band performances and jazz dance concerts.

This piece is something altogether different and yet delightfully familiar, at the same time. Enjoy.

Here you go:

2) Avoiding Dehumanization – For some time, the verbal bashing of people in the news and on our own social media has been unsettling for me. Character defamation, name calling, shaming, and blame-shifting are escalating and inflaming.

When we find someone’s speech or behavior inhumane or dehumanizing, how does it help the situation if we call them out by behaving similarly? Does that not put us in a similar camp with the one we consider offensive?

Author, researcher Brené Brown speaks to this much more articulately than I:

“Here’s what I believe:
1. If you are offended or hurt when you hear Hillary Clinton or Maxine Waters called b**ch, wh**e, or the c-word, you should be equally offended and hurt when you hear those same words used to describe Ivanka Trump, Kellyanne Conway, or Theresa May.
3. If you felt belittled when Hillary Clinton called Trump supporters “a basket of deplorables” then you should have felt equally concerned when Eric Trump said “Democrats aren’t even human.”
3. When the president of the United States calls women dogs or talks about grabbing p*ssy, we should get chills down our spine and resistance flowing through our veins. When people call the president of the United States a pig, we should reject that language regardless of our politics and demand discourse that doesn’t make people subhuman.
4. When we hear people referred to as animals or aliens, we should immediately wonder, “Is this an attempt to reduce someone’s humanity so we can get away with hurting them or denying them basic human rights?”
5. If you’re offended by a meme of Trump Photoshopped to look like Hitler, then you shouldn’t have Obama Photoshopped to look like the Joker on your Facebook feed.

There is a line. It’s etched from dignity. And raging, fearful people from the right and left are crossing it at unprecedented rates every single day. We must never tolerate dehumanization—the primary instrument of violence that has been used in every genocide recorded throughout history.”  Brené Brown, Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone

How to Handle Political Bullying on Facebook – Sherri Gordon

We need to call ourselves to the same standard we expect in others… I sure don’t mean this to sound preachy. Many times, in various situations, I’ve wanted to call out someone’s words as being hurtful or disingenuous or their behavior as deceitful or self-serving. We want to do something!! Words are the cheapest action we can take. Does it change anything to verbally criticize someone on social media? I don’t think so.

Psychologist and author Dr. Henry Cloud, in his excellent book Necessary Endings, counsels us how to deal with three different types of people – the wise, the foolish, and the evil.

  • Wise people – Dr. Cloud points out that wise people can take feedback and use it in a helpful way. In dealing with wise people, talk to them (not about them).  Put the truth out there in non-judgmental ways. Because they can handle feedback and will most probably use it to make changes, the way to deal with people in this category is to keep talking. Bring your concerns to the table and thoughtful and respectful ways. Communicate your own willingness to work for change, by actually working for change. No blaming, nor rationalizing behavior (yours or theirs)…staying in “good faith” relationships can actually invigorate the process of changes.
  • Foolish people – “The fool tries to adjust the truth so he does not have to adjust to it.” Again, talking about the person rather than with her doesn’t change anything, and, in fact, can inflame the situation if done publicly and she hears of it.Dr. Cloud advises, when dealing with the foolish:  stop talking. Nagging will not improve a situation with a foolish person. Rather, set limits and, if possible, create some sort of consequence for the problem you wish you could talk to her about. Limits gave you some space and protection. That consequence alone may drive the person to look at their behavior and change it… At least, it takes the responsibility for change off of you and on to her.
  • Evil people – If the person you want to castigate on social media (or whom you want to believe news reports on her behavior) has shown herself to be evil, then don’t expect change. It can happen, but not by your behavior reflecting hers. As Dr. Cloud talks about putting limits up for yourself with foolish people, you put limits on the evil person when at all possible. He quotes the Warren Zevon song, “Lawyers, Guns and Money“. Maybe somewhat facetiously but also seriously, Cloud is warning to use what resources you have (within the law) to put distance between the evil person and you (and those you love). Antagonizing them in the news/on social media helps no one…and it dehumanizes everyone in its wake. [Guns have become a difficult and divisive subject. Guns is used here in the context of wars against evil or protecting oneself or one’s family against evil.]

Necessary Endings – Summary by Rex Williams for Actionable Books

3) The Power of Words and Names – Just as name-calling (see above) only dehumanizes us, we can use words and names as agents for giving life and honor. They can actually elevate a person, people, or situation. They can move people toward their best selves.

Words mean things.

Author, educator Karen Swallow Prior has written a fascinating book on how her voracious reading of books from childhood onward strongly and positively impacted her. To become the person she is today. The book is entitled Booked – as it should be.

Dr. Prior makes note of the power of words and names in her Booked chapter on E. B. White’s Charlotte’s Web. In the story, a spider, Charlotte, gives her pig friend Wilbur a different understanding of who he is by the descriptors of him that she wove into her web. Powerful.

Charlotte’s Web is a metaphor for the power words have to shape us into who others see us as well as how we see ourselves.” – KS Prior

“Names are powerful words…All words are names, for all words signify something. The power of naming is a subset of the power of all language. God spoke the universe into existence and, in giving us the gift of language, He gave us a lesser, but still magnificent, creative power in the ability to name: the power to communicate, to make order out of chaos, to tell stories, and to shape our own lives and the lives of others.” –  KS Prior

I love the power of words and parallel power in names. When we lived in North Africa, names and their meanings told us about who belonged to who and what they valued in the giving of names.

How we use words and how we choose names are part of what we give to the world…and to those we love.

4) After School Restraint Collapse – When our children would come in from school grumpy and disrespectful, I would feed them. Then we always had a bit of a break before any homework or other expectation was foisted on them. Little did I know that these are prescribed interventions for something called After School Restraint Collapse.

At the first of the school year, children (and young people) are adapting to new teachers, new routines and rhythms, new expectations. They are trying to cope with all the new and keep their names “on green” or off the teacher’s watch list. By the end of the school day, they are emotionally and physically done, so to speak. Thus, the disagreeable behavior on transferring from school to home. It’s like they need to blow off steam, or get out all the pent-up energy, trying to stay well-behaved all day.

Photo Credit: Need Pix

Besides nourishment and a bit of a break, all the authors recommend that personal touch with their parents. Connecting through the day (notes in a lunch box or a book) helps. Having a no-expectations quiet affirming moment (in whatever way the child prefers receiving it) is also encouraged.

Screens only as a last resort.

After-School Restraint Collapse Is a Real Thing – Here’s How to Deal With It – Colleen Seto

After-School Restraint Collapse is Real – Here’s How to Help Your Child – Heather Marcoux

7 Ways to Help Your Child Handle “After School Restraint Collapse” – Andrea Loewen Nair

5) Using a Timer for Work – When it comes to writing, I could sit at my desk for hours on end. Sometimes, in fact, I do. However, other responsibilities clamber for attention. Using the alarm clock function has become a daily habit for me not to get lost in what is right in front of me. Just recently using a timer as well has become a great discipline. For larger tasks, I may set the timer for 30-45 minutes. For smaller tasks, and just to stay on track, I set 10 minute intervals. Before starting back up, a stretch break or checking on a teammate or a quick food or drink refreshment are all welcome.Photo Credit: MaxPixel

Sometimes, the timer works as a stop point, to move on to a meeting or another work function.  Time fairly flies anyway, so a timer has given me a sense of both urgency and intentionality. It has also helped me be aware of when I’m wasting time or it’s being wasted by someone else (of course, that bears some gentleness in dealing with either situation). Photo Credit: Facebook, Jason Morehead

A timer has helped not just with writing and other work day responsibilities but also with cleaning house. It has added a sense of reward seeing how much can be done in short spurts of time.

Clean House Fast and Efficiently Using a Timer – Ashley

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Thanks for reading. I hope you were able to pick and choose. A lot of words this week. Blessings on the rest of your weekend!

Bonuses:

The Why Behind the Picture – Dani Fairbairn

Rory Feek – This Life I Live – Documentary

Why Slack Employees Don’t Get Distracted by Slack – Damon Brown

12 Idols We Might Wrongly Follow – Chuck Lawless

Many Beautiful Things – a Documentary on the Life of Lilias Trotter, starring Michelle Dockery

Change the World RVA

Photo Credit: Facebook, Jeanne Barney

Monday Morning Moment – The Great Good of Doing a Favor and Some Rules for Asking a Favor

Photo Credit: All Hands

We all need a favor from time to time. Every occasion Dave helps a friend move, he says, “That’s the last time”. Then there’s the next time.

There’s great good in doing a favor because it expresses care… sometimes great care. Of course, favors can be done for selfish reasons. Business writer and professor Adam Grant has written a book on three styles of behavior that speak to this. These styles are givers, takers, and matchers. There are those of us who do favors for the joy of helping others (givers), those who more often ask for favors (takers), and finally those who will do a favor for someone who’s done one for her already (matchers).

“Every time we interact with another person at work, we have a choice to make: do we try to claim as much value as we can, or contribute value without worrying about what we receive in return?”Adam Grant

I recently attended a conference. It was a poignant experience because the organizer of the conference is moving toward a secession plan for her role. This is a brilliant, generous, like-no-other professional I’m just grateful to know.

The conference ended and I was helping with the final tying up of loose ends. She and I passed in the hallway, and I took the opportunity to tell her how much she had influenced my life’s work. Then I laid out a proposition:

“If I can do anything at all for you, just ask. it would be an honor.”

“Well…there is something.”

Then she asked me for a favor that was totally out of my expertise and comfort zone. A favor that I knew would take hours, even days, to complete. A favor that I was sure someone else should be doing – fearful to be a disappointment to her.

Still…I had made the proposal and she accepted.

Without going into too many details, let me just say I have been up to my eyeballs in Excel spreadsheets. They are no longer outside my expertise…thanks to online tutorials…and all this experience I have now.

So the short of it is that by tomorrow, I will be finished with my favor. Next time I’m feeling an overwhelming sense of gratitude for her, it may stop short of offering such an open-ended favor. I’ll find a different way to express how much she means to me. Flowers, maybe.

My husband told me several times that I needed to renegotiate that favor. He knew it wasn’t a strength of mine to do what she asked.

I just couldn’t take my offer back. She is the kind of person who should have favors done for her every day…she’s just that person.

In preparing to write about doing favors, I did come across two fascinating articles on this topic.

Asking for a Favor: The Three Keys – Jodi Glickman

In brief, the three keys for asking a favor are:

  1. Set the Stage: “I have a favor to ask you”.
  2. Give a Reason.
  3. Provide an Escape Clause.

[Read the whole piece. It’s a fast read and insightful for those who ask for favors – I don’t so much, but it was good stuff to know.]

The Five Golden Rules of Favor Asking – Tynan

Tynan offers these golden rules when asking him for a favor:

  1. Your benefit must greatly outweigh my inconvenience.
  2. You should make it as easy as possible for me to do the favor.
  3. Ask immediately. Don’t small talk.
  4. Do everything you can first.
  5.  Reciprocate.

[This piece also is an excellent larger read.]

These rules are all super nice and would be much appreciated if someone asks us for a favor. I find though that if someone asks for a favor, they often are pretty desperate for help and may not have asked with the finesse Tynan would like observed. Unless they are Adam Grant’s takers.

This favor, this Excel spreadsheet favor, was not solicited, except from my prompting. I gave this amazing woman the gift of asking for whatever I could do for her. Genie-like. She took me at my word.

Now that the time has been carved out, and a new skill has been honed, I’m thankful it worked out.

Doing favors for people isn’t a regular activity of mine, but it is something to aspire to. It is a great good.

We have had so many favors done for us. Two of the many that come to mind are a lawn mowed during a time we struggled caring for a our hospitalized little girl (thanks always J.R.) and the company offered to Dave in a surgery waiting room (thanks, Harriet).

It might be a helpful activity to write down all the favors done for us, or for others that we know about. Such a beautiful thing a kindness with nothing expected in return.

If you have some data demanding an Excel spreadsheet…and you need some help…maybe just wait a few days, ok? Same with moving.

[Any stories of doing or asking for a favor? Please tell us in the Comments below.]

Monday Morning Moment – Leadership, Criticism, and the Man (or Woman) in the Arena

Photo Credit: YouTube

Monday’s are exceptional days of the week. You may enter it with one focus or resolve and then discover a golden nugget that takes you a very different direction. It happened to me this morning.

My temptation was to vent frustration over a situation where leadership leans toward being restrictive, exclusive, and narrow in focus. Aren’t you glad I am not writing about that today?!

[I’ve written previously about negativity and how to turn it around – here, here, and here. No matter how consequential the issue, criticism won’t get us where we want to go.]

As I pondered how to address the topic in a positive, redemptive way, I came across a wise friend’s Facebook post that pointed me to an edited video of a talk given by author and vulnerability researcher Brené Brown.

She was addressing an audience of young “creatives”.  She encouraged them to “show up and be seen”, but in so doing, there is a consequence. We will, at times, get our behinds busted, so to speak.

She referenced a riveting speech that President Theodore Roosevelt gave in 1910, shortly after he left office. I do not remember ever hearing this speech until today. Below is the excerpt that Brown quoted:

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” – Theodore Roosevelt

I was deeply humbled by the wisdom of that speech.

Our leaders all have their own arenas. You have yours. I have mine. It is not my desire to exit the place where I am called to serve, to create, to fight battles meant for me…just to become a critical or negative spectator in another’s arena.

There are times when our battle is made harder by another…by one who could alter our circumstance, who could provide assistance, who could hear our cry for help…and doesn’t heed. It happens.

Yet…it doesn’t take away the cause I’m meant to hold dear…and the one for which I am to fight. It certainly doesn’t warrant me leaving my battle to judge his or hers.

Brené Brown gave a strong warning to both the unengaged leader and the critical employee:

“If you’re in the cheap seats, not putting yourself on the line, and just talking about how I could do it better, I’m in no way interested in your feedback.”Brené Brown

Scorching, right?

This Monday my thinking and life direction went a different way than at first it was headed. Are there times when we speak to leaders, imploring them to consider another way? Of course…but never so much that we take our eyes off our own work…our own arena.

Let’s get after it!

YouTube Video – Brené Brown – The Man in the Arena Speech (edited)

YouTube Video – Brené Brown – Why Your Critics Aren’t the Ones Who Count

“Citizenship in a Republic” – Theodore Roosevelt speech, April 23, 1910

Roosevelt’s “The Man in the Arena” – Erin McCarthy

Monday Morning Moment – The 3 I’s of Leaders Who Get Things Done and Loyalty Won

Photo Credit: ITD Assessments

Happy Monday Morning! Let’s talk about leadership. It’s one of my favorite learning curves. Not so I can tell others how to lead (a terrible temptation – like it’s my job…sheesh) but more to celebrate those who lead well. Leading well doesn’t necessarily come with the job description…more, it comes with the three “I’s” in this piece. Leading well is learned and developed through life for all of us. So no discouragement here. I am thankful for those who lead (me and others) well, for sure. So here we go, and here’s what inspired this post.

Earlier this morning, while working at my desk, I could hear the excited tones of a phone conversation. You could tell by the rise and fall of the voice that his office door was open and he was walking around. It was fortunately impossible to hear the content of the conversation – muffled by physical distance – but the intensity of the conversation was clear. Positive, urgent, engaging intensity!

While I was passively aware of the happy drone of the above conversation, a piece by writer, pastor Eric Geiger popped up on my Twitter feed. He shared the 2 Qualities in All Great Leaders. His focus was intensity and intentionality.

It inspired my thinking and stirred me to add a third “I” to his characteristics – inclusivity. [I love alliteration – happy it worked.]

Intensity – Geiger emphasized: “The passion of the team will rarely rise above the passion of the leader.” As leaders, we need intensity in our direction in the execution of our vision. This is a high-burn characteristic and can, over time and tension, lose the heat and edge necessary for razor focus. Intensity can give way to a sense of “We all know what needs to be done” or “Keep doing what you’re doing”… without the urgency that keeps us from mission drift in our work. Intensity is a heart issue – with a high sense of personal responsibility. We lead like the future depends on it…as well as today. To keep intensity in our leadership requires intentionality and inclusivity.

Intentionality – Geiger’s take on intentionality is brilliant: “Leadership without intentionality results in chaos for the people on the team and for those being served…Intentionality means having a clear understanding of your mission, your culture, and where you are headed. Great leaders fight the drift away from intentionality and toward a plethora of competing directions.”

Intentionality is not just an ongoing earnestness to serve a team or organizational vision. It is the dogged determination of a leader, fixed on the goal, to bring every resource to bear on reaching it. This is less task-orientation and more a resource-orientation. Less an “urgent need” focus (although urgent needs matter as well) and more a big picture focus. A daily plan for execution…or we too easily veer into the ditch.

Inclusivity is what I add to Geiger’s excellent qualities for great leaders. By “inclusivity”, I mean a leader’s openness to bringing varying opinions and expertise to the table and providing a vehicle to do this on a regular basis.  It is the messier, less controllable aspect of leadership. A proverb comes to mind when thinking of workplace inclusion or inclusivity:

“Where there are no oxen, the manger is clean, but abundant crops come by the strength of oxen.” – Proverbs 14:4

Writer pastor Jason Jackson‘s brief commentary on the proverb above supports inclusivity:

“Oxen are the tools for an abundant harvest. Their cost and inconvenience does not compare with their productivity.

Solomon is not simply giving a lesson in agriculture. Here are two principles:

  1. get the right tools [people] for the job you need to do, and
  2. the cost [to the leader] of the right tool is worth it.”

Leading Through Inclusion: Traits to Help Us Be Better Leaders – Maja Egnell

Inclusivity reminds us of the great lessons on leadership we have from Jim Collins. He has written extensively on great companies and great leaders. Collins urges leaders to not only get the right people on the bus, but also the right persons in the right seat.

Leaders of Great Companies Ask: First Who, Then What? – Wendy Maynard

Inclusivity is a lot of work for the leader but it creates a much more empowering and impactful workplace and a better outcome in the end. When decisions are being made or products/services are being developed, who needs to be at the table? Same folks each time may not get us where we hope to go. It definitely will not urge a team toward the goal, or the vision, or an engaged sense of belonging.

Photo Credit: John C. Maxwell, Brainy Quote

Here’s to intensity, intentionality, and inclusivity in our leaders. Thanks, Eric Geiger, for your inspiration this morning…as well as that guy on the phone down the hall.

2 Qualities in All Great Leaders Eric Geiger

6 Questions That Reveal If You Are an Inclusive Leader – Ryan Jenkins

6 Reasons to Be an Inclusive Leader – Ryan Jenkins

3 I’s of Effective Leadership (Integrity, Influence, Impact) – Naphtali Hoff

The Three I’s of a Great Leader (Initiative, Inspiration, Intuition) – Joy Ruhmann

Monday Morning Moment – Be Kind – You Just Never Know

Blog - Another Man's MoccasinsPhoto Credit: Gelene Keever

[From the Archives]

“Never judge a man before you’ve walked two moons in his moccasins.”   – Sharon Creech, Walk Two Moons

My heart is especially tendered right now  toward some friends going through a difficult time. They come to mind often and I’m praying my heart out for them in these days.

As I did early morning errands in anticipation of a long workday, those I passed along the way put me to thinking about the proverb above. A dear friend of mine in cancer nursing quotes it often.

There are some people’s moccasins I hope, in all honesty, to never have to wear. Some have borne their lot in life well, and others with deep bitterness and relenting anger. Even the moccasins that have the appearance of being fine and fancy must bear a cost to the owner…more than the money they paid. I prefer my own old, scuffed, marred, well-traveled moccasins.  Yet, today, my heart is full, thinking of those whose roads are difficult to walk right now.

Praying hard for someone does something to us more than we anticipate. It causes us to look at others with greater compassion. We never know fully what that colleague or neighbor or beggar or family member really has on them today. An act of kindness, or a word of hope (real hope), or a decision to be deferent – might make a lighter burden for that one…next to you.

“This man beside us also has a hard fight with an unfavouring world, with strong temptations, with doubts and fears, with wounds of the past which have skinned over, but which smart when they are touched. It is a fact, however surprising. And when this occurs to us we are moved to deal kindly with him, to bid him be of good cheer, to let him understand that we are also fighting a battle; we are bound not to irritate him, nor press hardly upon him nor help his lower self.” – John Watson, The Homely Virtues by John Watson – Courtesy

You usually see quotes from God’s Word in my writing, but the proverbs of native peoples give us glimpses of the wisdom of God as well. I close with this Cherokee story, and bid you a day sweetened by a fresh look at those around you. With hearts tendered, you just never know what difference you can make…

“An old Cherokee is teaching his grandson about life: A fight is going on inside me, he said to the boy. It is a terrible fight and it is between two wolves. One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego. The other is good – he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion, and faith. This same fight is going on inside you – and inside every other person, too.

The grandson thought about it for a minute and then asked his grandfather, “Which wolf will win?”
The old Cherokee simply replied, “The one you feed. “”*

*American Indian Proverb Quotes

Walk a Mile…a Day…32 Hours in Someone Else’s Shoes by Gelene Keever

Walk Two Moons by Sharon Creech

War Room – A Film and a Strategy – Praying Our Hearts Out for Those We Love

Monday Morning Moment – Rewiring Your Brain Toward Thinking in the Positive

Photo Credit: Hubspot, Carly Stec

OK…so today started really great. Then it got a bit murky…then downright dark. I was all set to turn today’s blog into the ultimate rant! Fortunately, something else happened along the way.Photo Credit: AZ Quotes

Looking up meanings to words like “disingenuous” and thinking of the ways that people communicate that shut others down. Aarrgghh!

25 Phrases That Kill Workplace Relationships – John Rampton

Which of These Incredibly Annoying Pet Peeves is the Worst? – Analise Dubner

Then…I snapped out of it. Negative thinking is such an unhelpful, unhealthy activity. It is not how I want to be, nor was I ever…routinely negative, that is… until recent years. Getting older seems to bend us toward negativity. My mama sure didn’t raise me to be that way.Photo Credit: Disney Film Bambi, CineLessons, Pinterest

Somewhere in the middle of beefing up my rants on condescension  and exclusivity and those most affected by decision-making not having a place at that table (see the downward spiral?)…I took a deep breath and turned around. Dave will sometimes tell me “pull up” when he could see me mentally plunge downward…and so I did…pull up.

You may have read what I wrote previously about identifying negativity and correcting course. It seems to be a bit of a recurrent subject of late. Those pieces are here:

Monday Morning Moment – Grumpy Begets Grumpy – Understanding It, Not Reacting, and Turning It Around – Deb Mills

Monday Morning Moment – Negativity – Its Cost and Cure – Deb Mills

Today, I came across a super-simple prescription for rewiring our thinking toward positivity. The team at Daily Health Post focused on complaining as a culprit that can actually cause our brains to default to anxiety and depression. From experience, I know this is true. Check out the article below:

How Complaining Physically Rewires Your Brain to Be Anxious and Depressed

Photo Credit: Daily Health Post

The prescription for rewiring our thinking is straightforward and easy, with practice. In fact, these four reminders could easily sit on a card at our work station to help us stay on the road and out of the ditch:

  • Be grateful. – Keep a journal and write down things/persons for which you’re grateful – morning and evening. Turn your thoughts toward gratitude when you’re tempted to go negative/complaining.
  • Catch yourself. – Shake off the negativity before your friends/coworkers intervene…or pull away. Learn to catch yourself and change course.
  • Change your mood. – If your emotions start to spiral, shift your environment. Take a walk. Listen to music. Step away from your work station. Grab a few minutes with a friend.
  • Practice wise effort. – Wise effort is the practice of letting go of anything that doesn’t serve you. If your worry won’t improve your situation or teach you a lesson, simply let it go and move on.This is much easier said then done, of course, but if you write it out, ask friends for advice, and take some time to think it through constructively, it really can be done.” – Daily Health Post

All this is common sense. Still, in an age of outrage, we must practice thinking positively until it becomes a discipline…a healthy habit.

So…as fascinating as you would have found my rant, I’m sure…better to let it go…and the stress along with it. For now. There are things, destructive hurtful actions (or communications) that might need our intervention along the way. However, we only hurt ourselves and those closest to us when we just go all negative, faithless, and brooding. Thanking God, this is not how this day will end.

The Art of Being a Great Coworker: 13 Ways to Improve Your Work Relationships – Carly Stec

Photo Credit: Frank Sonnenberg Online

Monday Morning Moment – Raising Adults – Part 2 – Creating a Culture of Serving

Photo Credit: Summit Kids Academy

[Adapted from my presentation at a recent home-school conference – Part 1 on Raising Adults with the focus on work and responsibility can be found here.]

One of the most challenging tasks a parent has is to teach a small child how to be deferential – to respectfully give way to another, to put another first. Whew! This is a hard one. It’s not just about helping a child understand sharing. It’s our demonstrating and them seeing the value of people and taking hold of how we can serve or help them, no matter our age. Not for any reward for ourselves but just because others matter.

The battles of will that communicate “Me, me!” or “Mine, mine!” can wear us out – both parent and child.

Yesterday we talked about work and kids’ discovery that they can make a difference. Work and exercising responsibility are their own reward. Often there is compensation, but work is a head issue – a decision made to insert ourselves into a situation for the good of all (both the worker and the larger community).

Serving is a heart issue. In the role of the server, we do ultimately benefit, but the whole focus is on the one served. Serving, by its nature, requires sacrifice, sometimes small but, even for a child, it can be substantial.

Before we dive in, let’s pray to wrap our own hearts around this.

 “Father, we want to be wholly Yours. Whatever You ask of us…we want to be ready and willing. Not only to be laborers in the Harvest, but to serve with the same heart and mind that Jesus had while He walked this earth. Humble, loving, deferential to others. A servant heart, a mind bent toward You, God, a body and life laid-down in love for others. We want to be responsible and to do good work. Teach us to take our hearts even higher…or lower as the case may be…to serve as Jesus did, in Your abundant grace. In His name. Amen.”

When we model and teach work, the mindset or worldview we communicate to our children is “Get it done and done well”. In action and attitude.

In serving, one distinctive might be the military acronym: ABCD – Above & Beyond the Call of Duty.

“Let this mind be in you which was also in Christ Jesus: Who, existing in the form of God, did not consider equality with God something to be grasped but emptied Himself, taking the form of a servant, being made in human likeness. And being found in appearance as a man, He humbled Himself and became obedient to death—even death on a cross.” – Philippians 2:5-8

He has shown you, O mankind, what is good. And what does the LORD require of you but to act justly, to love mercy, and to walk humbly with your God?” – Micah 6:8

“Do nothing out of selfish ambition or conceit, but in humility consider others as more important than yourselves. Everyone should look out not only for his own interests, but also for the interests of others.” – Philippians 2:3-4

What if, along with with leading our children to be responsible, we created a culture of serving? What would our homes be like if our kiddos embraced serving as a good thing and something they were capable of? And not just for a jelly bean or a favorite TV show.

Photo Credit: Caring For Our Generations

Lisa Jacobson, author, encourager and mother of 8 has a lot to say about her own experience of creating a culture of serving:

I did things right. The way things should be done. Oh, and, of course, I was serving my family all the while. I was the sacrificial mom who cooked, laundered, and cleaned up after everyone. Most every job was done by me.

And, as a “shining model” of service, I figured my children would eventually follow my example. It was obvious that I worked hard and did my best to please our family. So wouldn’t they just naturally follow in my footsteps? More is caught than taught, right? But you know something? They didn’t catch on like I thought they would. They really enjoyed being served…and it kind of stopped there. I was a good giver. They were good takers.” Lisa Jacobson

She then discovered how to teach her children the joy of serving others:

  • Start by letting them work [serve] alongside you.
  • Teach your children to notice what needs to be done. [This one point is so worth your time reading thus far – both in working & serving – guiding our children to see, for themselves, what needs to be done. It’s a strong beginning to winning their hearts.]
  • Let them enjoy helping out.
  • Instruct them in how they can be a help to you [and others].
  • Cheer them on as they learn to serve.

Teaching Our Children the Joy of Serving Others – Lisa Jacobson

Photo Credit: Intentional by Grace

“God does not need your good works, but your neighbor does.” – Martin Luther

Author, educator, and pastor Andy Crouch writes about our callings in life. He is speaking to Christians, but these would richly apply to anyone who believes in God as our Creator.

Our three callings*:

  • To bear the image of God. [“Be fruitful & multiply.” Our human calling is inextricably linked with the family where we first found our name, language, identity, and home.]
  • To restore the image of God. [Our distinctive calling as Christians is to actively seek out the places where that image has been lost, to place ourselves at particular risk on behalf of the victims of idolatry and injustice. So in every workplace, Christians should be those who speak up most quickly, and sacrifice their own privileges most readily, for those whose image-bearing has been compromised by that organization’s patterns of neglect. In every society, Christians should be the most active in using their talents on behalf of those the society considers marginal or unworthy. In every place where the gospel isn’t known, Christians should be finding ways to proclaim Jesus as the world’s true Lord and “the image of the invisible God.”]
  • To make the most of today (contingent calling). [If you get the first two right, the third is practically an afterthought. Your third calling is your contingent calling: to make the most of today, while it is called today. “Contingent” is a word used to describe something that could be otherwise—in that sense, it’s the opposite of necessary. It’s also used to describe something that depends on something else—in that sense, it’s the opposite of independent. You are in some particular place today—maybe at school, maybe on a bus, maybe in a workplace, maybe at home. And you are there with certain resources—memory, energy, reason, attention, skill. All these are contingent. It is God within these that we must learn to discern and then serve as He leads.

[Heady topics for a 2 y/o maybe…but highly teachable concepts, as well…how would we teach and model these three callings to our little ones?]

“There is one topic that I’m extremely interested in that the writers of Scripture do not seem interested in at all—and that topic is, actually, me. I am quite interested in the expressive individual that I call me—but Scripture turns out not to be interested in me hardly at all. It is somewhat more interested in me as a member of a community, connected to one of the “nations” of the earth—but really, what Scripture is interested in is God, God’s mission in the world, God’s commissioning of a people, and God’s gracious invitation to me to stop being so interested in me and start being absolutely fascinated by [Him and] his mission.Andy Crouch

*The Three Callings of a Christian – Andy Crouch

How do we cultivate a culture of serving in our home, community – for ourselves and our children? What are you doing? What do you dream of doing? Please share in Comments below. Thanks.

As with work, so with service, we not only model but insure our children have the opportunity to contribute what only they can do – for others…whether operating out of their strengths or their weaknesses.

Looking back, I don’t think we created a culture of serving in our home during our kids’ childhood. It was just easier to do it myself, right? They had so little time, between schoolwork and their other “just being children/youth” activities. This is a regret for me today. There were moments, however, – bright and shining…teachable moments where they did see how serving mattered…especially when they (at whatever age) showed up to serve. Now I hope to help our grown-up children model and teach serving to their grands. Can’t wait to see them, growing up to adulthood, discover the continuous joy of serving others.

Photo Credit: AZ Quotes

Parents, Take Note of the Spiritual Practices Common to Kids Who Flourish As Adults – Trevin Wax

Monday Morning Moment – Raising Adults – Part 1 – Responsibility Is Two Words

[Adapted from my presentation at a recent home-school conference. Part 2 – Raising Adults – Creating a Culture of Serving can be found here.]

Being a parent is a humbling work…one way or other, it takes us to our knees at some point. In thinking about how we shape our little ones and raise them into adulthood, I was driven to prayer…a lot.

“Oh God, You have given us such crucial work in raising our children to adulthood. Help us to be faithful to live in the tension of remembering they are still small/young and yet pointing them to their place in this world and Your Kingdom. In Jesus’ name. Amen.”

In the book of Genesis, we have a beautiful picture of God’s work – His eye for detail, His gift of order – He provided everything that was needful…including work for us.

God has given us all work to do. It was His plan from the beginning… In training up our children, we will always push against the counter-pressure of entitlement in our kids’ lives (and in our own)… but we are not alone. He’s already promised that “His yoke is easy, and His burden’s light”.

The Scripture is full of wisdom pointing us toward teaching our children to become responsible adults…understanding the importance of showing up, working in whatever capacity they can.

So we built the wall and the whole wall was joined together to half its height, for the people had a mind to work.Nehemiah 4:6

Anyone who can be trusted in little matters can also be trusted in important matters. But anyone who is dishonest in little matters will be dishonest in important matters.Luke 16:10

Train up a child in the way he should go; even when he is old he will not depart from it. Proverbs 22:6

Whatever you do, do it enthusiastically, as something done for the Lord and not for men, knowing that you will receive the reward of an inheritance from the Lord – you serve the Lord Christ.”Colossians 3:23-24

What goes into raising adults? Teaching our children and giving opportunity to see the value of work, to treat people and possessions appropriately, and to see themselves as a responsible part of a larger community. When does it start? Very early.

Author and parenting coach Reggie Joiner talks about the key to raising responsible adults is to give them responsibilities…now.

Raising Adults – Reggie Joiner

We are called, by God, to work…from the beginning…to have dominion…and to essentially clean up our own messes. As we learn to do that at home – caring for ourselves and contributing to our family – we can quite naturally expend the effort, and extend that, toward our larger community.

Joiner defines responsibility and counsels parents how to train it:

“Responsibility is an interesting word.
It’s actually two words.
Response and ability.

Do you see the link between the two concepts? If you want to raise kids to become responsible, then lead them toward a life where they develop the right attitude toward work and tasks. Give them chores at every stage.

  • Lead so their response reveals their ability.
  • Lead so their response matches their ability.
  • Lead so their response grows their ability.

Think about it this way:
Home should be the first job every kid ever has. What kind of experiences are you giving your children to prepare them to be responsible adults?”
Reggie Joiner

Raising Adults – Reggie Joiner

Just last week I was listening to a podcast from Liberty University. The guest was writer, thought leader, and world-shaker-upper Karen Swallow Prior:

She talks about this being the anxiety generation. Some of that anxiety revolves around the pressures coming out of social media. “There is an existential anxiety that goes with having so many choices in front of you and being afraid you’re going to make the wrong choice and miss out and go down the wrong path.” – “Everything you do in life [marriage, work, weekends] is supposed to be this huge self-fulfillment…such that you can post it on social media.” Too often, our experiences aren’t fulfilling and then the anxiety comes, “did I make the wrong choice?” – Notes from the podcast with Karen Swallow Prior

Dr. Prior supports education as a help in correcting the “tunnel vision and distorted vision” that can evolve in young people’s thinking. Work throughout our children’s growing up years can also impact thinking as well…restoring perspective.

One of my favorite books on this topic is Escaping the Endless Adolescence by Joseph Allen and Claudia Worrell Allen. The Allen’s write about the “failure to launch” generation. Teens who are exhausted at what seems required of them to be adults and therefore resist doing more than the minimum, coasting through life.

Instead of asking: “What will keep our teens out of trouble?” “What will make them happy?” or “What will get them into college?”, we need to switch our focus to a different set of queries: “How can we introduce realistic elements of adulthood into their worlds?” What activities best provide real feedback about their effort and skill?” and “Which other adults can we recruit to help pass our values on to them?” In short, we need to switch our focus from activities that reflect living happily as a teenager to activities that let our young people actually use their energy, connect with adults, and make choices that matter in order to begin moving successfully into adulthood.Allen & Allen

In their helps for parents of teens (and younger children), the Allen’s coach how to guide kids to become contributing members of the family, how to give genuine, real-world feedback toward maturity, how to connect their kids with role model adults (including the parents themselves), and how to positively stretch their kids toward skill- and confidence-building.

Writer and stylist Jo-lynne Shane shares a ‘raising adults” system she uses with her three children.

 [Her] system based on the following principles:

  1. logical consequences vs discipline and anger
  2. choices vs commands
  3. questions vs lectures
  4. no nagging
  5. no idle threats
  6. no yelling

You see, when you allow them to experience the natural consequences of their choices rather than resorting to nagging, yelling, idle threats, and unrelated punishments, you put the responsibility for their actions on their shoulders.  Too often parents make their kids’ problems their problems.  Then the parents get angry and the kids learn nothing. 

By giving them choices rather than commands, they don’t have the option to disobey.  The key is to give only choices that you can live with, and then to be willing to follow through. 

Asking questions instead of lecturing encourages kids to think for themselves and be discerning. – Jo-lynne Shane

Raising Responsible Kids – a Series – Jo-lynne Shane

Finally, writer and parent Cara Sue Achterberg offers this exercise:

List the abilities and qualities you hope your children will have by the time they are eighteen.

Back track from that point and begin thinking of chores and responsibilities you can give your children now which will help them attain those abilities and qualities before they leave home.

Instead of thinking in terms of what they can’t do, begin to see them as the capable human beings they are and discover what they can do.Cara Sue Achterberg

Are You Teaching Kids Responsibility? 50 Simple Challenges to Get You Started – Cara Sue Achterberg

…and then they were grown.

All our children are, bit by bit, becoming adults. [Like we are often told, it comes faster than we can imagine.] We as parents recognize the adult inside each one and build scaffolding, just enough support, to help each child grow into that adult. At every age, they can see it matters that they show up. It matters.

15 Tips to Raise a Responsible Child Dr. Laura Markham

Are You Teaching Your Kids Responsibility? 50 Simple Challenges To Get You Started – Cara Sue Achterberg

Practicing What You Preach – Raising Responsible vs. Entitled Children – Marsha B. Sauls

The Goal Is Not to Raise Good Kids, but Great Adults – Dave Ramsey

I Took ‘Adulting Classes” for Millennials – Andrew Zaleski