{"id":30696,"date":"2022-08-29T11:18:21","date_gmt":"2022-08-29T15:18:21","guid":{"rendered":"http:\/\/debmillswriter.com\/?p=30696"},"modified":"2022-08-29T11:18:54","modified_gmt":"2022-08-29T15:18:54","slug":"monday-morning-moment-emotional-intelligence-at-work-and-in-life-we-think-we-have-it-or-cant-be-bothered-dont-miss-this","status":"publish","type":"post","link":"https:\/\/debmillswriter.com\/?p=30696","title":{"rendered":"Monday Morning Moment &#8211; Emotional Intelligence at Work and in Life &#8211; We Think We Have It or Can&#8217;t Be Bothered &#8211; Don&#8217;t Miss This!"},"content":{"rendered":"<article id=\"post-22783\" class=\"post-22783 post type-post status-publish format-standard hentry category-attitude category-character category-communication category-community category-conversations category-creativity category-critical-thinking category-decision-making category-inspired category-kindness category-leadership category-life-skills category-monday-morning category-monday-morning-moment category-productivity category-relationships category-work category-workplace-or-marketplace tag-alex-hutchinson tag-annie-holmquist tag-bosses tag-chores tag-conflict tag-dollie-slager tag-emotional-intelligence tag-emotionally-intelligent-kids tag-eric-barker tag-katie-priske tag-leadership tag-lisa-feldman-barrett tag-marcel-swantes tag-mastering-emotions tag-matt-monge tag-monday-morning tag-monday-morning-moment tag-raising-kids tag-teammates tag-the-mojo-company\">\n<div class=\"entry-content\">\n<p><a href=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/11\/Blog-Emotional-Intelligence-UCreative.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12007\" src=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/11\/Blog-Emotional-Intelligence-UCreative.jpg\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" srcset=\"https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/11\/Blog-Emotional-Intelligence-UCreative.jpg 775w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/11\/Blog-Emotional-Intelligence-UCreative-300x180.jpg 300w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/11\/Blog-Emotional-Intelligence-UCreative-768x461.jpg 768w\" alt=\"blog-emotional-intelligence-ucreative\" width=\"775\" height=\"465\" \/><\/a>Photo Credit: <a href=\"http:\/\/www.ucreative.com\/behavioral-science\/emotional-intelligence\/\" target=\"_blank\" rel=\"noopener\">UCreative<\/a><\/p>\n<p>[From <a href=\"https:\/\/debmillswriter.com\/?p=22783\" target=\"_blank\" rel=\"noopener\">the Archives<\/a> &#8211; I wrote before on Emotional Intelligence <a href=\"https:\/\/debmillswriter.com\/?p=12889\" target=\"_blank\" rel=\"noopener\">here<\/a>, <a href=\"https:\/\/debmillswriter.com\/?p=11917\" target=\"_blank\" rel=\"noopener\">here<\/a>, and <a href=\"https:\/\/debmillswriter.com\/?p=8140\" target=\"_blank\" rel=\"noopener\">here<\/a>. Below you\u2019ll find the summaries from those pieces.]<\/p>\n<p>You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.<\/p>\n<p>Below is a story of how I experienced emotional intelligence in a beautiful and transforming way.<\/p>\n<p>Years ago, I worked for a beloved organization. In that work context, I\u2019d had an idea of a particular needed next step. Even though it wasn\u2019t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.<\/p>\n<p>It didn\u2019t go anywhere\u2026timing, not the right people in place\u2026lots of variables.<\/p>\n<p>Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.<\/p>\n<p>I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.<\/p>\n<p>Because of who she was (and maybe the timing\u2026although I think it was just her), the project hummed along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead any way possible.<\/p>\n<p><strong>Then she wrote me this brief message \u2013 surprising and lovely \u2013 full of emotional intelligence.<\/strong> She said at that time she didn\u2019t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.<\/p>\n<p>It was just what I needed and I didn\u2019t even know I needed it.<\/p>\n<p><strong>\u201c<\/strong><em><strong><a href=\"http:\/\/selfstudyhistory.com\/2015\/04\/05\/concepts-of-emotional-intelligence\/\" target=\"_blank\" rel=\"noopener\">Emotional intelligence (EI)<\/a> is the ability to monitor one\u2019s own and other people\u2019s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.\u201d\u00a0<\/strong> <\/em><\/p>\n<p>__________________________________________________________________________<\/p>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/forbescoachescouncil\/2017\/11\/07\/the-little-known-relationship-between-emotional-intelligence-and-success\/?sh=37fedc97696d\" target=\"_blank\" rel=\"noopener\"><em>The Little-Known Relationship Between Emotional Intelligence and Success<\/em> &#8211; Shane Barker<\/a>\u2013 rapid read with definition and characteristics of emotional intelligence.<\/p>\n<p>__________________________________________________________________________<\/p>\n<p>Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don\u2019t have a sense of the difference in these two, <a href=\"http:\/\/paulsohn.org\/about-me\/\" target=\"_blank\" rel=\"noopener\">Paul Sohn<\/a> posted <a href=\"http:\/\/paulsohn.org\/infographic-emotional-intelligence-what-it-means-and-why-it-is-important\/\" target=\"_blank\" rel=\"noopener\">an infographic<\/a> (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.\u00a0 [Go back and click on that infographic \u2013 very helpful!]<\/p>\n<p><strong>Emotional Intelligence <\/strong>is a concept that\u2019s been around for awhile now.\u00a0 <a href=\"https:\/\/www.cuinsight.com\/author\/matt-monge\/page\/2\" target=\"_blank\" rel=\"noopener\">Matt Monge<\/a>\u2019s article for The Mojo Company sparked my interest some time ago. He described <a href=\"https:\/\/www.linkedin.com\/pulse\/6-symptoms-leaders-low-emotional-intelligence-all-s-well-healthcare\" target=\"_blank\" rel=\"noopener\"><strong>6 symptoms of leaders with low emotional intelligence<\/strong><\/a>.<\/p>\n<p>Two of Monge\u2019s points were:<em> 1)<\/em> <strong>Leaders with low emotional intelligence say \u201cI\u2019m sorry you feel that way\u201d more than \u201cI\u2019m sorry,\u201d<\/strong> and 2)<strong> Leaders with low emotional intelligence often blame the people\u00a0they hurt for the situations leading to them being hurt. <\/strong><\/p>\n<p><a href=\"http:\/\/www.danielgoleman.info\/\" target=\"_blank\" rel=\"noopener\">Daniel Goleman<\/a> has written several books on this topic including <a href=\"http:\/\/www.amazon.com\/gp\/product\/055338371X?ie=UTF8&amp;camp=1789&amp;creativeASIN=055338371X&amp;linkCode=xm2&amp;tag=debmillswrite-20\" target=\"_blank\" rel=\"noopener\"><em>Emotional Intelligence: Why It Can Matter More Than Intelligence <\/em><\/a>and <a href=\"http:\/\/www.amazon.com\/gp\/product\/055338449X?ie=UTF8&amp;camp=1789&amp;creativeASIN=055338449X&amp;linkCode=xm2&amp;tag=debmillswrite-20\" target=\"_blank\" rel=\"noopener\"><em>Social Intelligence: The New Science of Human Relationships<\/em><\/a><em>. <\/em><strong>The very cool thing about emotional intelligence is that it can be developed.<\/strong> The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I\u2019ve added graphics below that helped me further understand emotional intelligence.<\/p>\n<p><a href=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-grid-dollieslager.gif\" rel=\"attachment wp-att-8152\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8152\" src=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-grid-dollieslager.gif\" alt=\"Blog - Friday Faves - Emotional Intelligence - grid - dollieslager\" width=\"500\" height=\"349\" \/><\/a>Photo Credit: <a href=\"http:\/\/dollieslager.tncc.edu\/ei.html\" target=\"_blank\" rel=\"noopener\">Dollie Slager<\/a><\/p>\n<p><a href=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-low-high.png\" rel=\"attachment wp-att-8155\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8155\" src=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-low-high.png\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" srcset=\"https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-low-high.png 610w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Emotional-Intelligence-low-high-282x300.png 282w\" alt=\"Blog - Friday Faves - Emotional Intelligence - low &amp; high\" width=\"610\" height=\"649\" \/><\/a>Photo Credit: <a href=\"http:\/\/thequeenandking.blogspot.com\/2009\/02\/narcissist-and-emotional-intelligence.html\" target=\"_blank\" rel=\"noopener\">The King and Queen<\/a><\/p>\n<p>___________________________________________________________________________<\/p>\n<p>Even people with strong <a href=\"http:\/\/www.danielgoleman.info\/topics\/emotional-intelligence\/\" target=\"_blank\" rel=\"noopener\">emotional intelligence<\/a> can find themselves off-balance when in conflict with someone. Leadership writer <a href=\"http:\/\/www.leadershipfromthecore.com\/\" target=\"_blank\" rel=\"noopener\">Marcel Schwantes<\/a> gives counsel for this in <a href=\"https:\/\/www.inc.com\/marcel-schwantes\/how-emotionally-intelligent-people-masterfully-res.html\" target=\"_blank\" rel=\"noopener\"><em>7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed<\/em><\/a><em>.<\/em><a href=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15917\" src=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons.jpg\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" srcset=\"https:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons.jpg 825w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons-150x150.jpg 150w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons-300x300.jpg 300w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2017\/09\/Blog-Emotional-Intelligence-Wikimedia-Commons-768x768.jpg 768w\" alt=\"\" width=\"825\" height=\"825\" \/><\/a>Photo Credit: <a href=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/8\/8d\/EQi-2.0-Model.jpg\" target=\"_blank\" rel=\"noopener\">Wikimedia Commons<\/a><\/p>\n<p>Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his <a href=\"https:\/\/www.inc.com\/marcel-schwantes\/how-emotionally-intelligent-people-masterfully-res.html\" target=\"_blank\" rel=\"noopener\">article<\/a> for his commentary on each one).<\/p>\n<ol>\n<li>Get perspective.<\/li>\n<li>Take a 6-second pause.<\/li>\n<li>Stay humble.<\/li>\n<li>Try empathy.<\/li>\n<li>Ask the most conflict-diffusing question. [\u201cAre you ok?\u201d What\u2019s going on?\u201d\u2026.what else would you think would diffuse the situation?]<\/li>\n<li>Speak from your authentic self.<\/li>\n<li>Be the first to reach out after conflict.<\/li>\n<\/ol>\n<p>Don\u2019t miss the brief <a href=\"https:\/\/www.inc.com\/marcel-schwantes\/how-emotionally-intelligent-people-masterfully-res.html\" target=\"_blank\" rel=\"noopener\">video<\/a> at the end of Schwantes\u2019 piece on <em>3 Simple Questions to Improve Your Emotional Intelligence<\/em>.<\/p>\n<p><a href=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Leadership-Emotional-Intelligence.png\" rel=\"attachment wp-att-8151\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8151\" src=\"http:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Leadership-Emotional-Intelligence.png\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" srcset=\"https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Leadership-Emotional-Intelligence.png 983w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Leadership-Emotional-Intelligence-300x205.png 300w, https:\/\/debmillswriter.com\/wp-content\/uploads\/2016\/02\/Blog-Friday-Faves-Leadership-Emotional-Intelligence-768x526.png 768w\" alt=\"Blog - Friday Faves - Leadership - Emotional Intelligence\" width=\"983\" height=\"673\" \/><\/a>Photo Credit: <a href=\"http:\/\/selfstudyhistory.com\/2015\/04\/05\/concepts-of-emotional-intelligence\/\" target=\"_blank\" rel=\"noopener\">Self Study History\u00a0<\/a><\/p>\n<p>I hope you\u2019re surrounded by emotionally intelligent people. Maybe you\u2019re an \u201cEI\u201d rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.<\/p>\n<p>Do you have any emotional intelligence stories? Please comment below. We can always use\u00a0 stories of great bosses and coworkers to inspire and spur us on.<\/p>\n<p>___________________________________________________________________________<\/p>\n<p><a href=\"https:\/\/ideas.ted.com\/try-these-two-smart-techniques-to-help-you-master-your-emotions\/\" target=\"_blank\" rel=\"noopener\"><em>Try These Two Smart Techniques to Help You Master Your Emotions<\/em> \u2013 Lisa Feldman Barrett<\/a><\/p>\n<p><a href=\"https:\/\/www.outsideonline.com\/2332416\/how-emotional-intelligence-boosts-your-endurance\" target=\"_blank\" rel=\"noopener\"><em>How Emotional Intelligence Boosts Your Endurance<\/em> \u2013 Alex Hutchinson<\/a><\/p>\n<p>___________________________________________________________________________<\/p>\n<p><strong>Bonus: Resources for Raising Our Children to Be Emotionally Intelligent<br \/>\n<\/strong><\/p>\n<p><a href=\"https:\/\/readingpartners.org\/blog\/reading-improves-kids-emotional-intelligence-increases-empathy\/\" target=\"_blank\" rel=\"noopener\"><em>Research Shows Reading Improves Kids\u2019 Emotional Intelligence and Increases Empathy<\/em> \u2013 Katie Priske<\/a><\/p>\n<p><a href=\"https:\/\/www.bakadesuyo.com\/2018\/09\/emotionally-intelligent-kids\/\" target=\"_blank\" rel=\"noopener\"><em>This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research<\/em> \u2013 Eric Barker<\/a><\/p>\n<p><a href=\"https:\/\/www.cnbc.com\/2021\/09\/07\/the-emotional-intelligence-skill-parents-need-to-teach-kids-according-to-parenting-experts.html\" target=\"_blank\" rel=\"noopener\"><em>Parents Who Raise Emotionally Intelligent Kids Teach This Important Skill, Says Neuroscientist and Parenting Expert &#8211; Here&#8217;s How<\/em> &#8211; Willian Stixrud &amp; Ned Johnson<\/a><\/p>\n<p><a href=\"https:\/\/www.intellectualtakeout.org\/article\/chores-lead-happy-children-so-why-do-so-few-parents-require-them?fbclid=IwAR1xs8x_7Bk2uiQSpit9CM9rpn6dW53UOZVDLRyIBfD9Vg2zFES5gD6kEpY\" target=\"_blank\" rel=\"noopener\"><em>Chores Lead to Happy Children. So Why Do So Few Parents Require Them?<\/em> \u2013 Annie Holmquist<\/a> \u2013 OK\u2026this doesn\u2019t really have to do with emotional intelligence but it fits in the mix of raising kids well.<\/p>\n<div class=\"ArticleHeader-styles-makeit-wrapperHeroNoImage--1B27K ArticleHeader-styles-makeit-wrapperHero--3oNRk ArticleHeader-styles-makeit-wrapper--uJ7TO ArticleHeader-styles-makeit-wrapperNoImage--kSnai\">\n<div><\/div>\n<\/div>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Photo Credit: UCreative [From the Archives &#8211; I wrote before on Emotional Intelligence here, here, and here. Below you\u2019ll find the summaries from those pieces.] You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even &hellip; <a href=\"https:\/\/debmillswriter.com\/?p=30696\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Monday Morning Moment &#8211; Emotional Intelligence at Work and in Life &#8211; We Think We Have It or Can&#8217;t Be Bothered &#8211; Don&#8217;t Miss This!<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2986,1628,1704,2126,1705,1820,1148,7027,2307,33,2819,1732,5130,293,1450,353,5227,789,1453,185],"tags":[7766,7761,2484,7765,3821,7760,2359,10238,6465,7764,9882,298,7767,7769,7768,2624,1459,1458,98,10239,10236,10237,1992,3618],"class_list":["post-30696","post","type-post","status-publish","format-standard","hentry","category-attitude","category-character","category-communication","category-community","category-conversations","category-creativity","category-critical-thinking","category-decision-making","category-emotions","category-inspired","category-kindness","category-leadership","category-legacy","category-life-skills","category-monday-morning","category-monday-morning-moment","category-productivity","category-relationships","category-work","category-workplace-or-marketplace","tag-alex-hutchinson","tag-annie-holmquist","tag-bosses","tag-chores","tag-conflict","tag-dollie-slager","tag-emotional-intelligence","tag-emotionally-intelligent","tag-eric-barker","tag-katie-priske","tag-kids","tag-leadership","tag-lisa-feldman-barrett","tag-marcel-swantes","tag-mastering-emotions","tag-matt-monge","tag-monday-morning","tag-monday-morning-moment","tag-parents","tag-rising-kids","tag-shane-barker","tag-smart-people","tag-success","tag-teammates"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pauPAB-7Z6","_links":{"self":[{"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/posts\/30696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30696"}],"version-history":[{"count":3,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/posts\/30696\/revisions"}],"predecessor-version":[{"id":30699,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=\/wp\/v2\/posts\/30696\/revisions\/30699"}],"wp:attachment":[{"href":"https:\/\/debmillswriter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=30696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/debmillswriter.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=30696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}