Category Archives: Kindness of Strangers

Love Your Neighbor – Henrico Christmas Mother – How We Can Help

2014 December Christmas Mother (10)

As October winds down every year, stores are transformed into a shopping wonderland with Christmas just weeks away. Toys for children and presents under the tree are part of the wonder of the season. Henrico Christmas Mother is a local non-profit that helps “keep Christmas” in the lives of even the poorest of our neighbors.

Henrico Christmas Mother provides a unique and amazing shopping experience for qualified applicants, to brighten their family’s Christmas. Moms can choose gifts for their children from an enormous array of possibilities…without any cost. Thanks to the incredible generosity of their neighbors.  They also receive boxes of food to help during Christmas break when the children are home more, without the added breakfast and lunch programs available to them at school.

Harriet Long, a retired educator who I don’t think ever truly retired, is this year’s Council President of Henrico Christmas Mother. The Council is made up of past Christmas Mothers and representatives from the 5 Henrico county districts. Mrs. Long was Henrico Christmas Mother in 2013. These volunteers on the Council lead the huge effort made each year to fulfill their mission:

“To provide assistance in the form of food, new clothing, books and toys to qualifying families, adults with disabilities, and the elderly during the holiday season.”

2015 October - Christmas Mother - Ken & Harriet Long 003Harriet Long and her husband and #1 volunteer, Ken

I caught up with Mrs. Long this week to learn more about the year-round operation of Henrico Christmas Mother. As she talked about the community they serve, her eyes brightened. She has, for years, seen the difference made by Henrico Christmas Mother. Thinking that Henrico County had a fairly affluent citizenry, I was surprised at the number in our county in need of help. 40% of students in the Henrico County Public Schools live at or below the poverty line. 20% of Henrico County citizens receive some sort of public assistance.

Through the generous support of Henrico County Government and the Henrico County Public Schools, along with donations from private citizens and corporations, Henrico Christmas Mother serves hundreds of our neighbors.

2014 December Christmas Mother (48)

I saw that “neighbors helping neighbors” motto at work last December when I volunteered alongside many more at the Henrico Christmas Mother Warehouse. Harriet and her husband, Ken, were there as well…actually they are there every day during those two weeks of helping moms and dads shop for their families.  The joy of serving neighbors pulsated through that huge warehouse. All the work of packing food boxes, gathering, sorting, by size and age, and displaying items for ease of the moms being served is done completely by volunteers. It’s a sight to behold!2014 December Christmas Mother (29)

 How can we help our neighbors through Henrico Christmas Mother? There are so many ways, and one way might fit you.

Inviting the Henrico County Christmas Mother to speak at your organization or company, especially during Spring and Summer, would be a great help in getting the word out. Neighbors helping neighbors.

Making donations is the way this non-profit organization has continued to serve since 1942. You make financial contributions through their website or mail a check to Henrico Christmas Mother, PO Box 70338, Henrico, Va. 23255.

If you would like to donate items, you can begin to do that, as the Christmas Mother volunteers do – during the after-Christmas sales. Mrs. Long and the Council will begin to prepare for next year’s Christmas Mother starting right after Christmas. New toys, books, and clothing are bought for all ages of children. From 0 to whatever age the child is still a student in Henrico County Public Schools. Hats, gloves, socks, new children’s books, bikes with helmets, coloring books and crayons are always on the needs list.

Henrico Christmas Mother also serves senior citizens of the county as well as disabled adults – those who qualify financially. There are gift tables for them to shop for themselves – costume jewelry, books (including Bibles and cookbooks), pajamas, hats, scarves, gloves, caps, and socks. This service is unique to Henrico Christmas Mother, and donations of items for these adults are greatly appreciated.

The food boxes that are given on shopping day come from student donations through the Henrico Co. Public Schools. Last year, students donated over 110,000 non-perishable food items. Along with the food boxes, giftcards for meats, fruits, and vegetables are also provided on the shopping day. Just ahead of those two weeks of Christmas Mother, donations of soup, cereal, cookies and crackers, in particular are also solicited. Remember that these children are some of the most vulnerable in the county nutritionally during Christmas.

How does this all work?  The Henrico Christmas Mother Council works year round. In August and September, notices begin going out to families in Henrico about Christmas Mother. One flyer is sent in the water bill. Word also goes out through government-subsidized housing and through Social Services. Posters go up in the schools starting in September.

Applications are taken, at the warehouse, the first four Mondays of October. On that day, if the family qualifies, an appointment is made to return to shop during two weeks in December.

Then the fun really begins. The moms come in on their appointment day and are assisted by a volunteer to maneuver around the massive warehouse. They can choose books and clothes for each of their children. Hats, gloves and socks also are available for all the children. The toy tables are arranged by age. 2 toys/child. The parents choose them from a huge selection gathered by the Christmas Mother Council. Then each child receives stocking stuffers, coloring books and crayons.

Finally, the shoppers receive food boxes based on the number of people in the household – food enough for five meals. Henrico County Government staff then help these moms get all the gifts and food to their cars.

This is Henrico Christmas Mother – neighbors helping neighbors.

 2014 December Christmas Mother (12)2014 December Christmas Mother (1)628_Choosing_Stocking_Stuffers2014 December Christmas Mother (8)

I’m so grateful for the introduction President Harriet Long gave me to this great organization. This Christmas, share the joy of helping your neighbors through volunteering, donating, and inviting the Henrico Christmas Mother to speak at your organization or community event on next year’s calendar.

Henrico Christmas Mother provides a true and tested opportunity for us to show love to our neighbors this Christmas and all through the year. We can make a difference in the lives of these families.

Blog - Love Your Neighbor Christmas Mother - Beverly Cocke 2015

2015 Henrico Christmas Mother

2015 Henrico Christmas Mother, Beverly Cocke    (also the Brookland District’s representative on the Henrico County School Board)
“There is nothing like the joy in knowing that you played a small part in bringing a smile to a stranger’s face and sharing the message of love and hope across Henrico during the holiday season. I am honored and humbled.”

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Worship Wednesday – The Story of God in the Acts of the Apostles – God with Us – MercyMe

Blog - Acts of the Apostles - film - YouTubePhoto Credit: YouTube.com

Now when they saw the boldness of Peter and John, and perceived that they were uneducated, common men, they were astonished. And they recognized that they had been with Jesus. – Acts 4:13

I wasn’t born into the Christian faith. As much as it was possible to be alien from God, this was my experience as a child. When a neighbor invited us to her church, we went, essentially immigrants from a foreign land. The kindness of these strangers and the teaching from God’s Word were food and drink to this tired and hungry child’s heart. Even in the few years of my life, I knew the futility of trying to be good and the failure of relying on people for love (except for my Mom). I was a fairly messed-up 8y/o…and then I met Jesus.

That’s why the account of the Acts of the Apostles in the Bible is so riveting. These were not people who just believed in some religious leader or holy book. These were people who intimately knew Jesus. They had spent long days with him…they knew his habits; they saw him at his most tired; they witnessed how his living reflected the truth of his teaching. They were astonished at the miracles he performed and changed themselves by the love he lavished on both the poor and the proud. No wonder they were so bold in their witness, even to the point of death. “They had been with Jesus”.

A Greek physician named Luke penned the letter that we call Acts of the Apostles. In the first line of the letter he mentions another book he wrote, that being the Gospel of Luke. In the Gospel, he delivers a detailed story of the life and teaching of Jesus.

Between these two books, Acts and the Gospel of Luke, you can have a good start at understanding – who Jesus was/is and how the church began. Through the eye-witness accounts of Jesus’ followers.

All of Scripture is a revelation of God. He speaks of Who He is through all the stories – from the books of Genesis to Revelation.

David Teague wrote a profound piece on The Biblical Metanarrative. Written especially for post-moderns, Teague takes the reader, step-by-step through the unity of the story across the Bible – the story of God. I read his article a couple of times, first as a witness to the truth of what he’s saying and again as one who might be skeptical or ignorant of Scripture. I really encourage you to read this article, whatever your current thinking is on God. It’s an easy read, and you will find it profitable.

We are reading through the Book of Acts this month at Movement Church. I love reading out loud the case for Christ made by three followers of Christ in particular – Stephen, Peter, and Paul. Their boldness comes out of relationship not scholarship. They give a shoulders-squared, hearts-resolved first-hand account of Jesus – as Emmanuel, God with us.

He is with us still…

Worship with me.

Who are we, That You would be mindful of us
What do You see, That’s worth looking our way
We are free, In ways that we never should be
Sweet release, From the grip of these chains
Like hinges straining from the weight
My heart no longer can keep from singing

All that is within me cries, For You alone be glorified
Emmanuel, God with us
My heart sings a brand new song
The debt is paid these chains are gone
Emmanuel, God with us

Lord You know, Our hearts don’t deserve Your glory
Still You show, A love we cannot afford
Like hinges straining from the weight
My heart no longer can keep from singing

Such a tiny offering compared to Calvary
Nevertheless we lay it at Your feet.*

The Biblical Metanarrative – The Story of God in a Postmodern World

YouTube Video – The Acts of the Apostles (Visual Bible) – Script of film is all Scripture (NIV).

*Behind the Song God With Us – with Kevin Davis

Story Behind the Song God With Us (GodTube Video)

The Speeches in Acts

A Grateful Heart Day – Thankful for Those Who Just Show Up – and for a God Who Never Leaves

Blog - Writing & Journaling - Joy List

I’ve been writing all my life. Keeping a journal has been a source of joy and sanity for many of those years. Once when we were overseas, I was encouraged to keep a Joy List – a list of the simple things that just gave me joy. It’s still a joy to add to that list as I experience more of God’s kindnesses in His creation – people and places, stuff and such.

This is going to be quick. In a few minutes, I head to the airport to visit my Dad. He is such a delight to me…even with Alzheimer’s, he’s funny and thus far still loves life and family and food. He still prays which is a blessing to him, I’m sure, and to all of us.Papa on 90th

Anyway, I want to come back to this topic another day. For now, for you who show up for each other, what a joy you are! How grateful I am for you – in my life and in the lives of those I love. You may think it a small thing, a usual thing, but it’s not.

Marilyn Gardner wrote on this topic in her blog, and I found it this morning while researching the phrase “just showing up”. She expressed it so well.

The world is not changed through one momentous event, it is changed through the often boring, simple acts of obedience that I am daily called to. it is changed by showing up.” – Marilyn Gardner

I also want to recommend a book by Kara Tippetts entitled Just Show Up (see link below). She wrote this with a friend, Jill Lynn Buteyn, who, with others, “showed up” as Kara was living with cancer. She is with the Lord now but has left such a beautiful legacy in her life and writing.

Blog - Just Show Up

“Today I want to show up. I want to be fully present. It’s in showing up that I learn more of the faithfulness of the God who shows up. ” – Marilyn Gardner

It’s About Showing Up – Communicating Across Boundaries – Marilyn Gardner

Just Show Up by Kara Tippetts and Jill Lynn Buteyn & Other Books by Kara

10 Biblical Proofs that God Will Never Leave You or Forsake You

Just Show Up – James Altucher

“Inspiration Is for Amateurs – The Rest of Us Just Show Up and Get to Work”

5 Friday Faves – an Apple, a Podcast, an Apologist, a List of Great Books, and Something We Can Do for Refugees

Blog - Friday Faves

1. An Apple – Honeycrisp  – my husband’s favorite – we only have them for a few months in the Fall and are glad when they’re around and especially on special. Welcome back. Blog - Honeycrisp apples - Friday Faves

2. An Apologist – An apologist is someone who makes a defense of a faith or belief. Nancy Pearcey is an educator and writer. An agnostic in her early life, she became a Christian through a deep study of God. She presents the Christian worldview in such a clear, reasoned way. The subjective, sometimes silly and sometimes sinister, arguments we hear a lot of these days, both inside Christianity and from its foes, are put to rest. I discovered her through a book review by Tim Challies and an article of her own. I was captivated by her clarity on the God I love. Desiring to know better how to both understand and rightly represent God to friends and family. So…I bought both her books and am tearing into them: Finding Truth and Total Truth.Blog - Friday Faves - Nancy Pearcey - Apologist

3. A PodcastThe Eric Metaxas Show with Karen Swallow-Prior – Lively conversation about Hannah More – an English poet and supporter of William Wilberforce’s battle against slave trade. This podcast came on the eve of Metaxas’ book release – Seven Women: And the Secret of Their Greatness. Hannah More is one of those seven.

Blog - Friday Faves - 7 Women by Eric Metaxas

Photo Credit: amazon.com

4. A List of Great BooksChuck Lawless gives us a list of books that have had considerable impact on his spiritual formation.  I’ve read five of them – #1, #2, #4, #6, and #10.  Need to read the others.2014 May Blog 018

5. Something We Can Do For Refugees – The plight of refugees around the world moves us to act…but how? What can I really do? Marilyn Gardner has written several blogs this month with practical helps for any of us who want to intervene, effectively. Both short-term crisis care and over the long haul of resettlement. Two of her blogs were especially helpful for me: Self-Sufficiency in 8 Months – How to Settle a Refugee and Trauma-Informed Care.

As Syrian refugees continue to stream into neighboring countries and beyond the Office of the United Nations High Commissioner for Refugees (UNHCR) projects the number of registered refugees will soon reach the 4 million mark. (PHOTO BY JEDEDIAH SMITH)

Photo Credit: bpnews.net/photos

These are some of my favorite finds this week. What do you have to share? Looking forward to learning from you and enjoying your faves.

Seven Women: and the Secret of Their Greatness by Eric Metaxas

One Strategy to Rule Them All – How to Answer Skeptics from Romans 1 – Nancy Pearcey

Finding Truth – Tim Challies’ Review of Nancy Pearcey’s Book

Ten Books That Have Shaped My Life – Chuck Lawless

Self-Sufficiency in 8 Months – How to Settle a Refugee – Marilyn Gardner

Trauma-Informed Care – Marilyn Gardner

Baptist Global Response

Monday Morning Moment – Be Kind – You Just Never Know

Blog - Another Man's MoccasinsPhoto Credit: Gelene Keever

“Never judge a man before you’ve walked two moons in his moccasins.”   – Sharon Creech, Walk Two Moons

My heart is especially tendered right now  toward some friends going through a difficult time. They come to mind often and I’m praying my heart out for them in these days.

As I did early morning errands in anticipation of a long workday, those I passed along the way put me to thinking about the proverb above. A dear friend of mine in cancer nursing quotes it often.

There are some people’s moccasins I hope, in all honesty, to never have to wear. Some have borne their lot in life well, and others with deep bitterness and relenting anger. Even the moccasins that have the appearance of being fine and fancy must bear a cost to the owner…more than the money they paid. I prefer my own old, scuffed, marred, well-traveled moccasins.  Yet, today, my heart is full, thinking of those whose roads are difficult to walk right now.

Praying hard for someone does something to us more than we anticipate. It causes us to look at others with greater compassion. We never know fully what that colleague or neighbor or beggar or family member really has on them today. An act of kindness, or a word of hope (real hope), or a decision to be deferent – might make a lighter burden for that one…next to you.

“This man beside us also has a hard fight with an unfavouring world, with strong temptations, with doubts and fears, with wounds of the past which have skinned over, but which smart when they are touched. It is a fact, however surprising. And when this occurs to us we are moved to deal kindly with him, to bid him be of good cheer, to let him understand that we are also fighting a battle; we are bound not to irritate him, nor press hardly upon him nor help his lower self.” – John Watson, The Homely Virtues by John Watson – Courtesy

You usually see quotes from God’s Word in my writing, but the proverbs of native peoples give us glimpses of the wisdom of God as well. I close with this Cherokee story, and bid you a day sweetened by a fresh look at those around you. With hearts tendered, you just never know what difference you can make…

“An old Cherokee is teaching his grandson about life: A fight is going on inside me, he said to the boy. It is a terrible fight and it is between two wolves. One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego. The other is good – he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion, and faith. This same fight is going on inside you – and inside every other person, too.

The grandson thought about it for a minute and then asked his grandfather, “Which wolf will win?”
The old Cherokee simply replied, “The one you feed. “”*

*American Indian Proverb Quotes

Walk a Mile…a Day…32 Hours in Someone Else’s Shoes by Gelene Keever

Walk Two Moons by Sharon Creech

War Room – A Film and a Strategy – Praying Our Hearts Out for Those We Love

Southwest Airlines – the Airlines with Heart – One Heart I Know Well

2015 April phone pics, American Idol, Spring flowers, Dad visit 390

[Disclaimer: This may seem like an ad for Southwest Airlines. It is not. It is a story of how marketing can actually reflect what is true – at least in my experience of this airline.]

I fly Southwest. Two free bags. Enough said.

Still, let me tell you about customer service like I’ve never received from any other airline. On their website, you can actually engage a screen that tells you which days are cheaper to fly. So much easier than re-typing alternate flight days on the booking page. Even after 20 years of frequent flying, I still stall out at check-in kiosks. The Southwest staff just seem to know right when to intervene and do it with graciousness.

Two free bags.

Open-seating is really a nice option. The check-in process at the gate is consummately fair. Onboard, the pilots and flight attendants act like real people (not like rigid, uniformed Ken and Barbie dolls). [Side-note: These folks in all airlines have very hard jobs and deal with all sorts of unpleasant people and situations. Still.] The Southwest personnel give all the FAA-required emergency information, but they do it in such an upbeat, people-friendly way that I actually listen.  Sometimes, they are even funny. Just such a nice touch to relax weary travelers. On most flights, we are offered a choice of pretzels OR peanuts with our beverage. We get to decide.

Two free bags.

The best side of Southwest Airlines after the getting us safely from Airport A to Airport B is their personalized customer service. There are lots of stories of grateful customers in their onboard magazine and on various websites. I want to tell my story here.

Trips back and forth from Richmond to Atlanta are a regular part of my life because my dad lives outside Atlanta. He has Alzheimer’s. Our visits are still very sweet, and so far, he still knows me. Although he doesn’t remember now how often I come, when I was there last, or what we do, I make those trips as often as possible. As much for me as for him, perhaps.

A few months back, I was sitting in Concourse C of the Atlanta Airport, waiting for my flight back to Richmond. The next time I would come to Georgia, Dad would be in a Memory Care Unit. This was on my mind, as I ate supper out of a box from The Varsity. Then someone spoke to me. That someone was a beautiful young woman named Candice Hewitt. She was a Southwest customer service representative on hospitality duty at my gate.Southwest heart with skin on - Candice Hewitt

We talked a long time, as if I was the only customer there. We talked about my dad. She listened…and listened…and listened. I knew she had other responsibilities and people to visit, so finally I “released” her. She reflected about how all kinds of people go through airports with happy destinations and sad. It’s not always vacation or weddings or successful business. She expressed that she was glad for our talk and that she would try to see me again at a gate visit during my travels.

We exchanged phone numbers. Believe it or not, Candice has been in touch regularly. Mostly we text. She checks in, just to say hello. I give her updates about Dad. We haven’t managed another gate visit, but that doesn’t really matter. When Southwest calls itself “the airline with heart”, Candice is who comes to mind. She is the heart of Southwest Airlines to me – the heart with skin on it.

I’ve flown a lot of airlines and had mostly positive experiences with them. Southwest’s culture intrigues me. I want to close with their purpose and culture statements (see below – from their website). The “Two Free Bags” policy is what drew me away from my previously preferred airlines. Many times, I don’t need to check bags. It’s then that Southwest’s Customer Service holds my loyalty. The elements of that service is communicated below, and the essence of it is pictured here, in Candice.Candice Hewitt

Southwest Purpose: Connect people to what’s important in their lives through friendly, reliable, low-cost air travel.*

Live the Southwest Way**

Warrior Spirit

  • Work Hard
  • Desire to be the best
  • Be courageous
  • Display urgency
  • Persevere
  • Innovate

Servant’s Heart

  • Follow The Golden Rule
  • Adhere to the Principles
  • Treat others with respect
  • Put others first
  • Be egalitarian
  • Demonstrate proactive Customer Service
  • Embrace the SWA Family

Fun-LUVing Attitude

  • Have FUN
  • Don’t take yourself too seriously
  • Maintain perspective
  • Celebrate successes
  • Enjoy your work
  • Be a passionate Teamplayer

Work the Southwest Way

  • Safety and Reliability
  • Friendly Customer Service
  • Low Cost

Southwest at sunset

*Southwest Airlines Culture

**Southwest Airlines Values

Southwest Airlines’ Legendary Corporate Culture | An Interview with Dave Ridley – Center for Faith & Work at LeTourneau University

Customers of Size Policy – so gentle and respectful of all – just an example of the consideration of this airlines to what could be awkward for some of their valued fliers.

No Small Kindness – Flowers from Her Yard – a Gift from a Stranger

Blog - Irises at Liz's house on Vanderbilt 2

For a year, we rented a small house in a tidy neighborhood. It was easy to walk the neighborhood and I knew the yards well. When April came, this one yard in particular became my favorite.  The owner had the most beautiful garden of bearded, purple-blue irises. They are my favorite flower, because they remind me of my Mom. She had so many in our yard from the time I was a child. Just seeing those irises made my heart glad – from the days of closed bud, through the glory of full bloom, and even past their splendor. I loved those days of walks past that house.

Then I met the owner. Her name is Liz. She turned into her driveway one day when my daughter and I had been walking but were presently lingering in front of her house. I must have taken a hundred pictures of those irises during that growing season. Liz told me the story of how her dad was a botanist and he planted the irises years before. He and my mom would have liked each other, I’m sure.

Liz and I would only meet that one day. I told her we were preparing to move. We had bought a house (our house now) and we would be moving within a couple of weeks. I thanked her for the pure pleasure her garden of irises had brought me during that April and early May.

Then she did a quite remarkable thing. She said, “I’m planning to thin the beds alongside my house, so if you want them, they’re yours.” Of course, I wanted them! We exchanged phone numbers, and when the irises were past their season, she would call me, and I could come get them.Blog - Irises at Liz's house on Vanderbilt

She didn’t forget me.

One Sunday, after we had moved, she called me and said they were ready for me. She had them dug up, separated from each other and gathered in garbage bags. I picked them up from the curb because she would be napping, she said on the phone.

My husband planted them in our yard, in a sunny spot. It’s been many years since we’ve had a garden, and we had little experience with irises. We weren’t sure what would happen come the next April…but we hoped they would thrive in our yard as they did in Liz’s.

As Spring lengthened this year, those irises woke from their winter sleep, in this very new place. The foliage was beautiful alone yet we weren’t sure blooms would develop. A few have, actually and I was waiting for the debut of those sentimental flowers. Yesterday evening, I was visiting a friend, and my phone signaled a text message.  Dave sent me this photo: Blog - Iris in my yard 3

The first of those irises bloomed in our yard! Almost a year had passed from the day I met Liz. Still, I called her to tell her the good news. She remembered me. I thanked her again for that generous gift she shared with me. Flowers from her yard. This stranger and friend. Today she was suffering from the allergies so common here in spring with the yellow pine pollen that settles everywhere. One day, we agreed, we will meet again.

What she did for me that day about a year ago was no small kindness. This stranger shared a bit of her life with me, and now that bit flourishes in my life…in my yard, and in my heart. The kindness of a stranger – so unexpected and so captivating. It’s one of the many kindnesses of strangers I’ve known in life across continents. It’s no small thing.

“If I look back at my life, the sweet small kindnesses of strangers are pivotal and really combine to help shape my world view – and they probably have no idea.” – Debra Smith

“There is no small act of kindness. Every compassionate act makes large the world.”  – Mary Anne Radmacher

Blog - Irises in Steph's yardSome of Mom’s irises transplanted in my niece Stephanie’s yard