Category Archives: Purpose

Monday Morning Moment – a Snow Day and an End-of-the-year Leadership Checklist

Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.

Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.

Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.

[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]

Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.

I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.

Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.

By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.

A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.

Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes

We think we’re doing all those things…but are we?

Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].

Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.

A Year-end Checklist That Will Make You a Much Better Leader – Lolly Daskal (2018)

15 Things to Top Your Business Checklist for the new Year – Forbes – 2017

A Year-end Checklist That Will Make You a Much Better Leader – Marcel Schwantes (2016)

A Great Leader’s Year-end Checklist – Les McKeown – 2012

A Leadership Checklist – 10 Things to Do Right Now to Make it a Great Year – Terry St. Marie (2010)

5 Friday Faves – December Song, Christmas Adverts, Food Insecurity, God’s Purposes, and Giving

This week and the month of November has come to a chilly close. December brings in the the season of Advent and the countdown to Christmas. I will do everything possible to slow down time, to savor the month ahead, and to remember, as Thanksgiving already prompted us, all the reasons we have to be grateful. Here are this week’s favorite finds (also revisiting some old precious ones):

1) December Song – This time in 2016, singer Peter Hollens introduced an original Christmas song. It is now one of my favorite songs of the season. How he introduced it was quite creative. He orchestrated a contest for people to do covers for the song and he had the entrants juried by a small hand-picked group of judges. Nathan (Beyond the Guitar) submitted an arrangement, and in the hundreds of contestants, he came in 16th in the hundreds of contestants. Here is the beautiful December Song and Nathan’s arrangement as well.

2) Christmas Adverts – Remember the Hallmark Christmas commercials of years past? Like this one. I am a sucker for sappy Christmas adverts. Tear up like clockwork. Many of the very best commercials come from Europe and other parts of the world. Here are some faves from this year and years past:

[The one below was produced with a pittance of $65 cost. Brilliant.]

3) Food Insecurity – This is the social dilemma of not having adequate access to fresh, healthy food. When marked by geography, the phrase food deserts is also used.Photo Credit: Mary Lide Parker

A simple Facebook post by a friend generated a thought-provoking, rich conversation on this topic.

Photo Credit: Alee Swanner, Facebook

I share the links from that conversation below.

The Root of the Problem – an Interview with Lindsey Haynes-Maslow – Mary Lide Parker

The Role of Local Food Availability in Explaining Obesity Risk Among Young School-aged Children – Helen Lee

School and Residential Neighborhood Food Environment and Diet Among California Youth – Ruopeng An & Roland Sturm

Studies Question the Pairing of Food Deserts and Obesity – Gina Kolata

Should the Concept of a Food Desert By Deserted? – Layla Eplett

Always being aware of those who may need food is important. This time of the year, we are more likely to give to food banks, church food pantries, and other outreach ministries. This is just a beginning place…but it is a beginning. The family below introduced “canstruction” to us, and we do it every Christmas because of them.Photo Credit: Brenda McEwan, Facebook

4) God’s PurposesWisdom Hunters writer Shana Schutte has posted a fascinating list of 12 ideas on the purposes of God. Please take the time to read them. Comment below which ones were the most meaningful to you at this time. Mine were #1, #11, and #12. [For those of you who rarely click on my links – you know who you are – this one is not to miss.]

Photo Credit: Shana Schutte

Look Up, Child – [Speaking to Culture’s Preference to Youthful Leadership – Samuel D. James

To Survive Our High-Speed Society, Cultivate ‘Temporal Bandwidth’ – Alan Jacobs

5) Giving- On a trip to Walmart this week, I heard the Salvation Army bell ringing for the first time this year. Looking for the ringer, I saw the kettle but not the person. Finally saw him. He was an older black man standing away from the kettle, beyond the shadows of the building, to be able to soak up the warmer rays of the afternoon sun. He was very thin, “breath and britches” my mom-in-law would say. Ringing that bell for the sake of others less fortunate. Sure inspired me to give.

This is the season. I love the video below because we are not always open to give of ourselves…sometimes we need a nudge. Thankful for the nudges and the nudgers.

10 Overlooked People You Should Give Gifts to This Christmas

Baptist Global Response – Gift Catalog

That’s it for this week. Have a lovely weekend – this month fills quickly with all sorts of activities and adventures. Choose wisely and leave space for the unexpected. Maybe even a Christmas miracle.

Bonuses

Eight Blue Zone Lessons for Slowing Down – [Disclaimer: One of the 8 is “Do Happy Hour” – I don’t drink (lots of alcoholism among people I love and have loved – figure I’m vulnerable). So for those like me, I’m thinking any sort of afternoon break in the day – teatime, Happy Hour sans alcohol – would also work.]

FAQA – Frequently Asked Questions by Atheists – Six Day Science

Snowman Memories – This pic reminds me of a wonderful Christmas memory when our kids were small and we lived in Tennessee. Our Delaware family would arrive sometime over Christmas Day. Uncle Mark and Aunt Stacie didn’t make it until the evening because of a Christmas snow that blew in and complicated their travel. Almost immediately after they arrived, they took the kids outside and built a huge snowman out of the fresh and sticky snow. The kids named him “Oatmeal”. By morning, with the temperatures rising, he was quickly diminished but that sweet memory remains.Photo Credit: Beth Taylor, Facebook

…and the seed catalogs arrive:

Vintage Christmas – Matters of the Heart – Part 3 – Constancy

[Today’s blog is Part 3 of 3 – excerpts from a talk given at an ISBC Women’s Ministry Holiday Dinner with the theme: Vintage Christmas – Matters of the Heart. See Part 1 – Capacityhere; Part 2 – Caringhere.]

We’re talking about matters of the heart – the kind of character our Godly mothers, grandmothers, and great-aunts demonstrated…that we learned and want to pass onto to our children and grandchildren.

…which takes us to the last character trait to consider…for us in this generation, and for generations forward (when we will be considered vintage…but God isn’t).

Constancy

No matter how old we are, we have people in our lives who are constant. They are those we count on; those who always show up. No. Matter. What. They are faithful to God and faithful to us. Let’s just take a moment to think, even looking around us, at some of those dear women in our lives. Let’s remember those who aren’t with us anymore but who taught us how to be constant in our love and in our lives.

When we lived overseas, we were daily reminded of how only God could work the miracles that must be worked for people to receive the truth of the Gospel. Our neighbors were steeped in a very different worldview. They saw Jesus as a good man but the Saviour. The fact that we desperately need Him to restore us to a holy God was foreign to them.

Every day…every single day…God called us to show up with His love and His word…in those places and for those people. That constancy was tested every day because it would have been so easy just to stop showing up.

One of the verses from God’s Word that kept us going was Galatians 6:9 where Paul encouraged believers, saying, “Let us not grow weary while doing good, for in due season we shall reap a harvest if we do not lose heart.”Photo Credit: Pinterest

God has already promised us that His purposes are not thwarted; He will complete His work; He will finish what He started in us.

God calls us to keep showing up…following His example in our own lives.

This is how we get to “Well done, good and faithful servant” (Matthew 25:23). By showing up, time after time, with whatever gifts we have. We don’t have to be rockstars of any kind…we have a God who equips us to be exactly what is needed in any situation. Our constancy radiates His greatness. We can count on Him.

A few years back, I discovered a Christian sister, by the name of Kara Tippetts. We never met but she wrote in her blog in such a way it was like receiving a letter from a dear friend. She wrote about her walk with God through a relentless cancer. Over the course of her diagnosis and treatment, she adjusted to a very different life. However, she continued to show up. For her family. For her friends. For all of us who watched for every report of her life and how God met her each step of the way. She modeled showing up…and emboldened those in her life to show up for her…in all that hard.

Photo Credit: Mundane Faithfulness

Just shy of her 40th birthday, she finished her race and went to be with the Lord. Leaving behind 4 sweet children and an adoring husband.

It was both terribly sad and gloriously beautiful.

In the last months of her life, she managed to write three books…three books!!! The last one was a dialog between her and her friend, Jill. By that time, it was all Kara could do to show up, the disease had so done its ill.

This is what she had to say about constancy…even in the hardest of situations…

“If God asks us to do something, then He’s also going to show up to carry us through it. And when we walk in community with one another, we will be kept.”

Photo Credit: Just Show Up, Kara Tippetts & Jill Lynn Buteyn

Completely cared for by God Himself.

He is faithful. His infinite capacity fills our small hearts; His perfect love magnifies the care we offer to others, His steadfastness gives us what we need to be constant.

In His strength and love, we become the women of that adage: “When her feet hit the floor, the Devil says ‘Oh no, she’s up!’” The evil one battles with us to fail…but we will not, with our eyes on God.

From Genesis through the whole of Scripture, we see the word “shield” and that God is our shield. Against any evil. When we take God seriously and put our lives wholly in His hands we become a force to reckon with – whether we’re 14 or 50 or 82. We will experience attacks from the evil one – he doesn’t want us to be successful as Christ’s image-bearers. We may even take friendly fire from other believers. It happens, and sometimes the enemy is us…but God take what was meant for evil and make it for good in our lives. We have His promise.

Photo Credit: FBC Mt. Pleasant

Hear the Word the Lord: Finally, be strong in the Lord and in the strength of His might. Put on the full of armor of God so that you will be able to stand firm against the schemes of the devil.Ephesians 6:10-11

 

Brent Curtis, a Biblical counselor and author of a favorite book of mine The Sacred Romance, wrote about how God demonstrates His own constancy when we show up for someone:

“God graciously showed me this several years ago while I was in the midst of an intense, three-year spiritual battle on behalf of a client.

One night, David (not his real name) called me on the phone at three in the morning, in the midst of painful spiritual torment.  We talked and prayed and I began to read from the Psalms.  Finally, I could hear by his deep breathing that he had fallen asleep.  As I lay on my dining room floor…something wonderful and strange took place.

In my heart, I heard a voice say, “Brent, forget about the battle.  You’re here with me now.  Rest.”  I looked up, actually expecting to see God in some way, or perhaps an angel.  What I did see was the light in the room change.  I find myself wanting to say it grew more distinct, almost more personal.  I only know I discovered that my hand was raised in the air in worship.  I didn’t decide to raise it.  I am not, by any means, an expressive person in the charismatic sense of the word.  It was simply as if there was no other appropriate response and my hand acted accordingly.  For several minutes I basked in what I can only describe now as God’s warmth and love toward me.  The epiphany ended with me reading the Twenty-third Psalm and others it seemed the Lord had chosen to assure me that I was not alone in the battle.”

When we live with capacity for Him, caring for others, and constancy in being there, we may, at times, come under attack, but we will never be alone.

The Old Testament prophet Zephaniah reminds us of this: “The Lord your God is among you, a warrior who saves. He will rejoice over you with gladness. He will be quiet in His love. He will delight in you with singing.”

No matter what your situation…even when you feel God has been “too quiet” in His love…or you have been waiting such a long time for something…God’s love is constant, trust in that, and God is in the waiting, with us, Dear Ones.

[Special thanks for the ISBC Women’s Ministry and the opportunity extended to me to speak at their holiday dinner. The sweet beauty of the Vintage Christmas displays was surpassed by the faces and hearts of the women present. They would make their grandmothers proud. I was unable to get images of all the women so will leave you with a few more images of just some of the tables. Blessings.]

Vintage Christmas – Matters of the Heart – Part 2 – Caring

[Today’s blog is Part 2 of 3 – excerpts from a talk given at an ISBC Women’s Ministry Holiday Dinner with the theme: Vintage Christmas – Matters of the Heart. See Part 1 – Capacityhere and Part 3 – Constancyhere.]

We’re talking about matters of the heart – the kind of character our Godly mothers, grandmothers, and great-aunts demonstrated…that we learned and want to pass onto next generations.

From building capacity, we can move to that character trait of genuine caring. Caring that comes from a heart full of love. We all love…it’s part of our nature. This kind of caring isn’t the love that we in our human effort alone can make happen. This is a love that comes from Jesus to us…and then through us to others.

Every morning, I wake up to this view – my bedside table and the wall beyond it. A framed print hangs right where I see it first thing – a little cherub nestled in an open heart with the words inscribed: “Heart full of love”. A dear friend gave this to me before we went overseas. Like other keepsakes from so many of our friends and loved ones, it reminds me of their caring, and inspires me to be and do likewise.

The Bible is full of calls to love. God is perfect in His own love for us and He then commands us to care for one another. Through every season of our lives. The earliest God-fearers mentioned in the Old Testament were taught to 1) love God and 2) love each other as they would themselves. Jesus also taught these two very same greatest commandments.

The night before He was crucified, in a room with his closest friends and followers, Jesus took that commandment up a notch: “A new commandment I give to you: that you love one another just as I have loved you; you also are to love one another.”

Without Jesus filling us with such love, we could never even fathom how to love others like He loves us. Laying down our lives for one another as He laid his life down for us.

It is obvious how we all benefit from such great love received by Him and lavished on others. During that last supper together, Jesus and those dear to Him, He went on to give one more incentive to love – one more world-shaking incentive. “By this all people will know that you are My disciples, if you have love for one another.”

Photo Credit: The Fellowship Site

As we love God, and receive His love, we are moved to keep our eyes on Him and allow Him a place in our lives to display His love in all kinds of ways…we can care for others as He cares for us.

“We love because He first loved us.” – 1 John 4:19

In all the seasons of our lives, we deal with people not like us, people we consider haters or spoilers. People who hate us so we are tempted to hate them right back. There are also those people who are just plain indifferent to us or to those we love. Lastly, there are those who are stranger to us. We don’t know them; we don’t need to know them, we think. Whether we believe we are this way or not… how we act toward others is telling.

We were living overseas when 9/11 happened. We came home a year later, and we discovered an America that had suffered so much loss. It was like we as a people had circled our wagons. Even in the South, people didn’t make eye contact, or chat with store clerks or strangers on the street, or generally engage people they didn’t know. It seemed just easier, less risky, to be home with just a few people. Us four and no more, right?

Jesus calls us to care for those closest to us, those easy to love, those who care for us. It’s a joy to love them. His call goes much farther, though…for our own sake and that of all we encounter.

God calls us to care…to love…as He does.

This is the largest sincerity check of our lives. The life of the Christ-follower is a life of love…of deep caring…of caring beyond comfort.

We have all heard the response “Well, it’s not about you.” In our flesh, we totally want it to be about us…but…

When we make the substance of our lives about ourselves, our lives get very small. They seem big to us because of all the responsibilities we carry; all the cool stuff we get to be about. However…what could our lives be like if we cared, truly cared, about others…any others, all others?

“To fill up on God, you begin to have more than enough love for others and yourself because the God Who IS love is operating on the inside of you.”Cassia Glass

Photo Credit: Jill E. McCormick

We can be the people through whom the world sees Jesus. Because of our love, our care, for each other.

This kind of caring is costly. It cost Jesus everything. Whatever the cost is to each of us, young or old, we gain so much more than we give. A 19th century missionary, Amy Carmichael, spent her whole life serving orphans in India, cast-off little girls who would come to know God’s love…through Amy. She had this to say about what caring costs and what we gain in caring:

“Let us not be surprised when we have to face difficulties. When the wind blows hard on a tree, the roots stretch and grow the stronger, let it be so with us. Let us not be weaklings, yielding to every wind that blows, but strong in spirit to resist.”

Photo Credit: AZQuotes

I want to just stop right here a moment. You…you women right here have shown yourselves to be this kind of Christ-follower. You have built capacity for God to show up through you. You love through all kinds of hard. You know from God’s Word that our battle is not against one another…the Evil One wants to break us and divide us and tarnish what the world sees of God in us. You stay strong, Dear Ones…and keep tending the embers of love, in the midst of this hard place. God will keep showing up.

Photo Credit: QuoteFancy, John Groberg

Vintage Christmas – Matters of the Heart – Part 1 – Capacity

This past weekend, I was privileged to speak at a women’s holiday event in Kingsport, Tennessee. 150 women gathered to bring in a vintage Christmas together. Photo Credit: ISBC Women’s Ministry, Facebook

The food was delicious, the company was old friend-comfortable, and the memories wrapped around us like a Tennessee quilt.

The Festival of Tables was amazing – designed by the women hostessing. Just a few of the table toppers shown below:

[Today’s blog and the next two – Part 2 and Part 3] are taken from the talk I gave that evening on “Vintage Christmas – Matters of the Heart”. The following are excerpts of the talk because some who couldn’t come wanted me to post. Though written for Christian women, there is much to apply to any of our lives.]

“Vintage” can mean something very different to each one of us, depending on our ages and life experiences.

Vintage…one day our grandchildren and great-grands will look way back to our Christmases and call them vintage. They will look back on us as the women of old in their lives – the grandmothers (and great-grandmothers) of their faith.

What do we see when we look back? What will they see when they look back?

When I look back to my growing up years, it’s my Mom and women like her who come to mind. Godly women – tirelessly serving their families, church and community and pointing us to Jesus.

In thinking about Vintage Christmases and matters of the heart, God has placed three character traits on my mind. Three qualities we probably saw in our Godly grandmothers and great-aunts.

Strong and steely traits that we can develop across a lifetime walking with God. These traits are all matters of the heart. We see them in the life and character of Jesus. As we wrestle with them in each season of our lives, we can hope to carry them forward to future generations.

The first is capacity defined as the maximum that something can contain or produce.

In every season of our lives, we have those moments or days of coming to the end of ourselves. We feel like we just can’t do one more thing. We are DONE. When I talk about capacity, it’s not about adding more stuff to lives that are over-packed or over-scheduled lives. God doesn’t call us to be Energizer Bunnies…until we burn out, or dry up, or give in to the busy.

Photo Credit: Flickr

Capacity isn’t just about getting a lot done. Nor is it, on the flip side, about shaking up those of us in seasons of life that have been downsized –  intentionally or unintentionally. Unless God is speaking into that…which He sure did with me.

Building capacity means to look to God to order our days and to watch for Him to show up in our schedules and “chance” encounters.

Over the last couple of years, I’ve come through both a cancer diagnosis and a couple of cardiac emergencies that could have taken my life. Having half a lung removed diminished my physical capacity for awhile. Then moving into retirement diminished my other capacities even further. I felt old. In our previous work circles and in our church, whatever purpose or identity I had before seemed to fade with time and age. It wasn’t pretty.

Maybe you have experienced this sort of thing, whatever your age is. A situation where you have passion or desire to be a part of something but the doors seem to all be closed. When it seemed there was no way forward, I just settled into a slowed-down, lesser life.

In the middle of all this, the Lord in His great kindness, pretty much asked me, out right, “Is that it? You’re done?” I sure didn’t want to be done. With age and what seemed to be dwindling opportunity, life had become small for me.

Or did I do it to myself? Was I looking to people for opportunities to serve…or to God?

Now those of you with heavy academic loads, small children or big responsibilities in your work may not even be able to imagine this…but think with me a minute. Is our capacity such that God could show up and do as He wills in us…or are we pretty much maxed-out or turned-in?

Does God have our hearts? Or is our capacity dulled because He is more a tenant in our hearts rather than the Lord?

Is there space in our hearts He would fill if we didn’t already have them packed with other stuff?

Now, we all have responsibilities in life. For some, papers have to be written, babies must be fed, and payrolls managed…fill in the blank in your thoughts of where you have to show up every day…

What happens when we show up with our eyes on Jesus and the possibility of what He might do in and through us?

That realization from the Lord that “if I wasn’t done, then what?” started a spiritual journey for me… Last December, as part of a New Year’s resolution, and in response to our pastor’s challenge, I determined to make God’s voice the first voice of my every day. I’m a morning person, so quiet times before dawn may come easier for me than for some. Still for God’s to be the first voice does require me NOT to pick up the cell phone, or sit down at my computer, or turn on the TV news. In my season of life, there are no children to feed or to get schooled, so you with children have different challenges of making God’s voice first.

Whatever our challenges, it doesn’t change our great need of hearing Him speak truth and love into our hearts. Early. Every day.

When God did get first voice, He began helping me to clear out the clutter in my heart which changed the contents of my conversations and my calendar…Bit by bit, God added space to my life. Space to hear Him speak and to “interrupt” the rhythms of my day.

The discovery that I seemingly had more time wasn’t magic…it was God.

The visual below is so perfect of Christ flooding our heart with His love and all the good things God has for us, and in turn our hearts are cleansed, cleared of all the junk that distances us from Him, and then the contents of our hearts pour into others. Jesus talked to the religious leaders of his day about this very thing: “For the mouth speaks what the heart is full of. A good man brings good things out of the good stored up in him, and an evil man brings evil things out of the evil stored up in him.”Photo Credit: HolyTrinityPTC

Another way to look at this is related to what we hold in our lives as treasure. Jesus taught us that “Where your treasure is, there your heart will be also.”

Photo Credit: Heather C. King

You can guide your heart with your treasure. Wherever you put your treasure or whomever you make your treasure, your heart will follow. Your treasure leads your heart.

This was so helpful for me because I had stored up quite a bit of self-absorbed treasure in recent years – my own significance being one part of that. Even wanting to be useful to God somehow had become an idol. That sort of thing just happens when we take our eyes off Him and onto ourselves. Right?

Days turned to weeks of God being the first voice each day in my life. I started doing life more in present tense with Him, listening for His voice through the day. Like a real conversation. Sometimes it would be a prayer; sometimes a complaint; just being in His presence. The barriers keeping life small seemed to start coming down. Such that, even when life was small, I was becoming more content. We keep our eyes on God, and He guides…sounds too simple, I know…but it has given the most mundane day or situation a sense of the divine.

The prophet Isaiah captures this so well when he says, “Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, “This is the way; walk in it”. [Isaiah 30:21] Of course, we may not hear God speak audibly, but He will lead us just that clearly as we tune our hearts to His voice. We’ve all experienced that. To walk daily like this builds capacity…

Photo Credit: Francis of Assisi, Brainy Quote

We start by doing what’s necessary…this is sometimes where we stop…short.  If…we keep our hearts on the Lord, the necessary can open up to being a part of something only possible with God in it…and then…the impossible.

 If we are faithful to make a capacity for Jesus…He will fill that capacity with Himself.  “Make of yourself a capacity and I will make myself a torrent!” – Catherine of Siena

Photo Credit: Heartlight, Quotemeal

[Part 2 on Caring and Part 3 on Constancy]

Monday Morning Moment – Respect & Civility – and the Lack Thereof – in the Workplace and Public Life

Photo Credit: Real Wellness Doc

In the summer of 2002, we returned home to the US from living in Cairo, Egypt for many years. I was surprised at the change in our culture. People passing each other didn’t make eye contact as much anymore. There was less acknowledgement in general. Once the cell phone (and especially the smart phone) became, not just en vogue but, normative, we became even more disconnected from people around us.

Then the humor at others’ expense escalated. As did impatience at others’ foibles and perceived differences (in traffic, at the ball-field, and in the workplace).

Respect had to be earned…not just given.

Tolerance is the public message, but genuine acceptance of another is altogether something else. On any side of the argument.

What do you take of all of this?

Is it possible to restore respect and civility in a culture? First, we have to know what that even means. When unkind habits become part of our lives, we don’t always know it’s happened.

Let’s focus on incivility.  Just last week, I watched business consultant Christine Porath’s TED Talk on incivility. Her research with Christine Pearson on respect and civility was eye-opening for me. Incivility is edgy in its acceptance in our culture.

We are both shocked and even sometimes amused when people are abrupt, sarcastic or rude with others. This is dependent on our age, gender, and cultural background.

The problem with incivility is that it is contagious. It can infect a whole culture. Incivility, and disrespect, can move subtly to bullying.

Photo Credit: Patricia Bouweraerts, Martha Stout, WorkplaceStory

Author and podcaster Michelle McQuaid interviewed Christine Porath on “the cost of incivility”.  Following are my notes in brief from that podcast:

  • Incivility is defined as rude, disrespectful or insensitive behavior (whether or not the actor sees him/herself as being uncivil or disrespectful – it has to do with what the receiver hears or feels).
  • We are all biased. We may not know our behavior is uncivil. The only way we can know is to seek feedback…and truly listen to and consider constructive criticism.
  • Technology is a relationship distractor. It muddies civility. With our faces in our various e-screens, we miss verbal and nonverbal cues, make wrong assumptions, lose the tone and tenor of the conversation in front of us…and so on and so on.
  • The cost of tolerating such behavior in the workplace: performance, mental and physical tolls, personnel retention, cognitive tolls (memory, attention, creativity), and less help within a team or across departments (incivility breeds mistrust – collaboration and cooperation just don’t happen in such an environment).

Porath gives some excellent counsel on what can help in an environment that has become disrespectful and uncivil. Unfortunately, incivility is too often expressed by those with authority/power. The best organizational intervention, then, is to recruit for civility, coach and train toward civility and practice civility. Respect and civility have to be core values of the organization. See Bryan Cave Law Firm‘s Code of Civility below:

Photo Credit: Bryan Cave, Christine Porath

For us as individuals, Porath counsels to take the high road in regards to civility. Do what you can to effectually put the incivil person “in a bubble”. Then work on your own habits of respect and civility. Smile at people…genuinely, warmly, acknowledging them. Listen – tune in, invest, make eye contact. Build relationships with your team, especially those who report to you. Humbly reach out.

Porath also gave a shout-out to Adam Grant‘s advice along the same lines: to share resources and recognition; give credit; show gratitude; say thank you; share purpose and meaning. [She did the same thing she encourages us listening to do.]

Porath is the author of Mastering Civility: a Manifesto for the Workplace. Definitely on my to-read list now.

I took her quick and easy assess yourself survey and tried to be as honest and forthcoming as I could be. The result was 64 our of 100 points (“good” on her civility assessment). It surprised me – thinking it would be a higher score. Along with the number score she gives a great strengths and “things to focus on” determination and guide. Take the survey. Worth your time.

We can pull ourselves up and out of a culture that thinks it shows confidence to yell at people or that it’s ok to laugh at someone else’s expense. We have the power to rise above and to bring back health to our organization. One small respectful and civil gesture at a time.

The Cost of Incivility With Christine Porath

Assess Yourself – Christine Porath

The Price of Incivility – Christine Porath and Christine Pearson

Choosing Civility – 25 Rules to Live By – with P. M. Forni – Barb Schrader

YouTube Video – Civility: a Conversation with P. M. Forni

5 Friday Faves – Tavern Music, Kindness, International Overdose Day, a Film and its Book, and Signs of Fall

Friday! A holiday weekend is upon us here in the US. Labor Day on Monday. Where we live that means this is the last weekend before public schools start their Fall session. On this hot, thunder-stormy weekend, the last sweetness of summer will be savored.

Here are my five faves of the week:

1) Tavern Music – My heritage is a mix of Scottish-English. I’m thinking, because of that, tavern music might be part of my family’s DNA. When Nathan Mills arranges and plays a tune reminiscent of Celtic music, he might come by the joy of it quite honestly.

Hearthstone is an online video card game set in a tavern. The theme music has very much a Celtic feel to it. Beyond the Guitar was actually asked by someone on the Hearthstone creative team to do an arrangement. Here it is for your enjoyment.

2) Kindness – Author Peter Economy has written a couple of pieces on kindness – one on kindness quotes and the other on the impact of kindness when expressed by our leaders.

“There is something incredibly appealing about leaders who place themselves on the same level as their employees without losing their authority as leaders. Tapping into kindness and small (and big) acts of showing your appreciation for your team allows those around you to know that you care–leaving them feeling like their work matters, and encouraging their engagement and loyalty.”Peter Economy

I find my tendency is to think I am kind but that kindness is not necessarily executed in a way others experience. It’s worth a few moments to consider how we think of kindness, what it means and how we could actively and intentionally express kindness at work or wherever else we find ourselves.

Photo Credit: Flickr

3) Overdose Awareness Day – Put August 31 on your calendar for next year. It is International Overdose Awareness Day.  We must bring this out of the closet. #NotOneMore

Photo Credit: Facebook

“Today is National Overdose Awareness Day! It still surprises me on how many people I talk to seem oblivious to this epidemic in our country and throughout the world. In 2017 the official number of deaths was over 72,000 people. (more in 2018) These 72,000 people were Mothers and Fathers, Daughters and Sons. Aunts and Uncles. Just think about how many peoples lives were affected by 72,000 deaths. Addiction is real……..Addiction kills……..Lets all get together and find ways to talk about this beast that kills more people than car accidents, guns, breast cancer, The Vietnam War. I pray that my Facebook friends never have to be touched in anyway by the Overdose of a loved one. Unfortunately, the math says …………..you more than likely will.”Jeanne Barney

4) A Film and Its Book – A strangely titled little book continues high on my top 5 books for recreational reading. It is:

The Guernsey Literary and Potato Peel Pie Society – Mary Ann Shaffer and Annie Barrows

Photo Credit: East Ridge News Online

This book gives the reader a glimpse into the lives of those who endured the 5 years of Nazi occupation of the English Channel islands during World War II. It is a story mixed with deep affection, dry humor, long grief and sweet romance. I highly recommend this book to anyone – men or women.

This year marked the debut of the film of the same name (aired on Netflix in the US). I’m so thankful Netflix picked it up otherwise we might have missed it altogether. Such a lovely film, true enough to the book, and a feast for the eyes. Several actors from our beloved Downton Abbey are part of the cast. You will love it…trust me.Photo Credit: Battle Royale With Cheese

The Guernsey Literary and Potato Peel Pie Society – Trailer

5) Signs of Fall – This week has been hot and humid, but still there were signs of Fall all around us. Pumpkin spice has entered all of our coffee shop experiences again. Our young ones are back in school. The geese have taken wing for distant places again..

Photo Credit: Max PixelAnd Dave’s garden has the messy, overgrown beauty of late summer. Last blooms pushing out and flowers turned to seed for the birds to eat and scatter. Early brown leaves and surprise buds that couldn’t wait until Spring. Welcome Fall, my favorite season of the year.

What signs of Fall do you love…or not so much?

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Hope your weekend is filled with kindnesses.

Bonuses:

“To know the will of God, you need an open Bible and an open map.” – William Carey

Raising Our Kids Near Their Grandparents Is The Greatest Gift We Could Ever Give Them

Skim Reading Is the New Normal. The Effect on Society Is Profound – Maryanne Wolf [Along these lines, check out On Reading Well by Karen Swallow Prior]

Charlotte Non-profit Restaurant Hires Those Considered ‘Unemployable’ – Meilin Tompkins

Photo Credit: Quotes Gate, Facebook

Ethics in the Workplace: 5 Ways to Honor Christ from Cubicle to Boardroom – Leah Marianne Klett

Tulane Psychiatrist Wins National Award for Research that Shows How Trauma Seeps Across Generations – Keith Brannon

The video below is a biopic on a neighborhood near and dear to me heart in the Richmond metro area. For you, Lakesiders:

5 Friday Faves – the Fortnite Phenomenon, Back to School, Clean Comedy, God’s Heart for Justice, and Bonuses Make Five

Happy Friday! One of those weeks that so rapidly entered history. Lots of travel and family and birthdays and then work, of course. Will go right to the faves before the clock runs down. Hope your weekend is long and lovely.

1) The Fortnite Phenomenon – Not a gamer myself, but when the game Fortnite comes up in conversation with men and boys of all ages, it’s easy to see what a phenomenon it is. A multi-player battle game (with elements of construction as well), Fortnite is free-to-play and wildly popular right now in the gaming universe. A unique component of the game includes avatars who break out into dance. These dances are emulated by player fans, and you would recognize some of them because of boys, in particular, master them as they master the game. These dances have become part of Nathan Mills‘ (Beyond the Guitar) classical guitar repertoire. His YouTube channel subscriber numbers have more than tripled since his first post of Fortnite Dances…and views of his videos are in the millions. Enjoy the latest…as the commenters clamor for Fortnite Dances #4.

YouTube Video – Beyond the Guitar – Fortnite Dances on Guitar (Part 2)

YouTube Video – Beyond the Guitar – Fortnite Dances on Guitar (Part 1)

2) Back to School – That time of year is back. So much new happens as summer ends, and Fall stretches out before us. Routines and rhythms crank up again. Growth spurts require new clothes. Then there are all the school supplies required for starting a new year.

As our children grew up, we had varying seasons of “back-to-school” between home schooling and other schooling, both in the US and in Africa. It was never easy for me to see them off, when we didn’t homeschool. I missed them…and those moments together when they talked about life as they saw it. I also missed being able to protect them from some of the meanness in the world. Still, the start of the school year is a hopeful time of anticipation and wonder, of new beginnings and possibilities.[Kudos to the teachers, Stacie Mills & Kirby Joseph, whose classrooms pre-student-return, were my inspiration on this fave.]

How thankful I am for teachers who really care for their students. Teachers who see themselves as partners with parents, even the most woefully unprepared ones…for the sake of these kiddos who will hold the future in their hands one day. What a marvel this is.

Putting the Basket in the Water: Trusting God in the Next Phase of Your Child’s Life – Ashlei Woods

The Trauma-Informed Teacher – Silent Front Line

3) Clean Comedy – So just this week I discovered Dry Bar Comedy. It showcases stand-up comedy that is actually family-friendly. No profanity. No sex. No mean putdowns. The first act (on video) that I caught was Leanne Morgan, a gorgeous Southern woman who puts her arm around our experiences of being female at all ages. Hilarious!

Another clean comic (not with Dry Bar) who I adore is John Crist. His tour this Fall brings him to Richmond, Virginia, and we have tickets. Crist is a preacher’s kid and uses that church experience as fodder for many of his routines. You can see his videos on his website or YouTube channel. Don’t miss him…high energy, so funny.

Michael Jr. Comedy – another favorite of mine.

4) God’s Heart for Justice – For the next six weeks, I’m digging into a study on God’s heart for justice through the International Justice Mission. I bought the book, but if you sign up for daily emails, you can glean great good just in that content and the resource videos.

It’s too easy to turn a blind eye away from the injustices of this world – human trafficking, poverty, racial and religious oppression… Arise focuses on the Biblical definition of justice and the mandate for each of us in turning the tide on it…until Jesus returns and rights all wrongs. We too often are numbed by the immensity of the problem, when, in fact, we can swing the pendulum toward justice… Each one of us can do something. Sign up for daily emails and discover your place in God’s mission of love for those most vulnerable.

Arise: A Study on God’s Heart for Justice

5) Bonuses: 5 bonuses make up my fifth find. Please don’t miss them.

What’s Happening to Our Kids? Technology’s Latest Disruptions – The Middle School Relationship – Alex Whitcomb

Leaf by Leaf: Satisfied (the journey of Mom Melissa and Teen Daughter Maggie through Stage 4 Colon Cancer – and Maggie’s Death and Homegoing – one of the most beautiful stories I’ve ever read

72 Challenging and Truthful Leadership Quotes from Craig Groeschel Opening This Year’s Global Leadership Summit – Brian Dodd

 YouTube Video – Faith In Imagination: The Fantasy Makers – Trailer

YouTube Video – Aretha Franklin (March 25, 1942-August 16, 2018)  – Nessun Dorma – and the National Anthem as only she could do it. Goosebumps! Thank you, Aretha, for all the music.

That winds down this week. Hope yours was stunning – full of meaningful work, real rest, family and friends, and deep conversations. Be gentle with yourself and each other. – some of those people in our lives. #Friends #Community

Monday Morning Moment – the Endearing, Enduring Multipliers in the Workplace

Photo Credit: Amazon.com

[Adapted from the Archives]

For several years, we had the great privilege of living and working in Cairo, Egypt. My husband directed a Middle Eastern Studies program. I helped him oversee the comings and goings of bright, energetic 20-somethings. When the work, heat, or press of city life became too much, we would escape to the Sinai and the Red Sea. Usually the resort town of Ras Sudr was our quick and quiet get-away, where we could take a weekend just to clear our heads with blue skies and salty sea air.

This time, we went for a week to Dahab, on the far side of the Sinai. r_seaman@hotmail.comPhoto Credit: Egypttailormade.net

Dave was finishing his time in this director role and would take a short sabbatical in the US. We would then return to Egypt, this time for a regional consulting job, guiding the expansion of these study centers.

We were tired, and a consulting job was a dream, with the prospect of just giving a hand to other directors – not nearly the intensity of being responsible for so many young people.

Driving the long road to Dahab, through the calming desert of the Sinai, kids in the backseat, Dave got a phone call.

Whoever it was on the other end, (Dave hadn’t called him by name), the conversation, from my side, was warm and affectionate at first, and then serious. As they talked, visible goose bumps rose on Dave’s arms. Goose bumps on a hot deserty day in Egypt?! I knew no one had died from his side of the conversation, but something huge was clearly being introduced by the caller.

When the call ended, I got the details. Dave spoke quietly so the kids wouldn’t be distracted by a call that could change the course (and geography) of our lives. The person on the other end of the conversation was his dearest mentor – a man for whom he had the deepest respect, even love. On the phone call, he had asked Dave to consider not taking the job of consultant but to take a job with him where he would have even more leadership responsibility. Supervising many more than a couple of dozen 20-somethings in one city. This job would require him to provide leadership to about 100 people spread over 6 different countries AND we would have to move from our beloved Cairo.

Thus, the goose bumps.

Dave did walk away from the “easier” job of consultant to take on the much larger, scarier job his mentor asked of him. We did eventually break the news to our children that we would be moving away from Cairo to a whole new country of possibilities and friendships. It was a stretching move for us (more so than our original move to Cairo), and it was a job and situation we would never have aspired to…were it not for this mentor…this multiplier of leaders.

Liz Wiseman has written the most incredible book on leadership – Multipliers – How the Best Leaders Make Everyone Smarter . Her book describes this mentor of my husband as if she knew him personally. Wiseman is the president of The Wiseman Group, a leadership research and development firm, headquartered in Silicon Valley, California.

Blog - Liz Wiseman

Photo Credit: LiveIntentionally.org

I first heard her speak at the Global Leadership Summit. Her presentation centered on a more recent book Rookie Smarts. This engaging young woman clearly has had multipliers in her own life and has obviously learned from some diminishers as well.

On the inside cover of Wiseman’s book Multipliers, she defines the terms “Diminishers” and “Multipliers”:

“The first type [diminishers] drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum [the multipliers] are leaders who use their intelligence to amplify the smarts and capabilities of the people around them…These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations.” – Liz Wiseman

Have you ever been in a job where you felt your wisdom, understanding, experience were being drained right out of you? As if you were getting stupider and stupider? That can happen…or at least the sense of it happening is so strong it might as well be real. Some of this we must own ourselves, and some of it is owned by our leaders.

[Sidebar – It’s not like diminishers are evil people. Possibly, their focus is so tuned to the endgame that people and processes get lost in the pursuit. I believe if ever they have an “aha!” moment, maybe through the multipliers in their own lives, they could change their habits and disciplines…especially those who become accidental diminishers – in video at minute 28:35.]

This mentor of Dave’s was/is a Multiplier. For much of Dave’s professional life, this man has “popped in” and pressed my husband to reach farther than he might have in his career.

I want to be this sort of leader myself – this one who inspires confidence in others, who sees the possibilities, who risks by giving over control to another, who stirs thinking and enlarges the lives of those in his/her circle of influence…a circle that’s widely inclusive.

Being a leader is a humbling, stretching experience and, for the sake of those under our watch in the workplace, we want to offer the best leadership possible. We can all fall into habits over time that diminish others. Forging disciplines that keep us from doing so is wisdom. Note them from Liz Wiseman’s book:

Photo Credit: Wikimedia Commons

Wiseman also talks about leaders as change agents – do we reserve the right to make the final decision every time or do we wrestle through decisions with those most affected by them? The latter can definitely be more messy but is also more effective and honoring.

“Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence…He’ll outstretch all your capabilities to make it happen. He is highly demanding, but you feel great. You know you are signing up for something that will challenge you on a daily basis for many years to come. You will challenge yourself and all your capabilities…Exhilarating, exhausting, challenging, gratifying. He’s a big source of energy. He is a source of power and a tail-wind for what we do.”  – Liz Wiseman

Thank you, Liz Wiseman. You are a wise woman (I’m sure you get this all the time…couldn’t resist). Thanks also to that unnamed mentor and multiplier in my husband’s life…and to all those multipliers in my life’s journey.

Read Wiseman’s book. [If you watch this video, you will want to buy the book…if I haven’t already sold you.] I’d love to hear your stories of multipliers in your life…and any diminishers that you learned from but (hopefully) were not diminished in the season you were together…maybe you became a multiplier in that person’s life. Journey strong, Friends.

Multipliers – How the Best Leaders Make Everyone Smarter by Liz Wiseman with Greg McKeown

Photo Credit: Leadership Natives

Leadership Natives – About Multipliers

YouTube Video – Leaders as Multipliers with Liz Wiseman

Multipliers Quotes from GoodReads

Monday Morning Moment – How an Accidental Diminisher Becomes a Multiplier – Deb Mills

2013 Global Leadership Summit Session 3a: Liz Wiseman

Brian Dodd – 4 Leadership Lessons From Mt. Rainier and the Inc. 500 Fastest Growing Business List – another example of a Multiplier

Monday Morning Moment – 6 Basic Elements of Leading Well – Dave Mills

Leadership is a process that has been a great interest all my adult life. There’s this man I know well who actually spends concentrated time studying about leadership, both through books and observing it in practice. He has had the experience of being a leader of few and many. He has managed teams, budgets, and action plans. Other times, he has led only by influence, without authority. He is my go-to person on what is good leadership – which is never a finished product. Leadership changes as organizations and cultures change.

Yet, the basic elements of leadership that builds leaders and, at the same time, gets the job done are foundational.

The man is my husband. He, from time to time, has also been my boss in the workplace. Dave Mills wears many hats. He most recently applies himself to risk/crisis management, security processes, and strategic partnerships. Making leadership development happen is his professional happy place.

In the training he does on Leading From the Heart, he lays out these 6 Basic Elements of Leading Well. With permission, they are excerpted in brief below:

  • Be clear about what you want personnel to do (What)
  • Make sure they know why it is important (Why)
  • Make sure they have what they need to do the job (How)
  • Give them a way to know how they are doing
  • Follow up regularly on priorities and progress (accountability)
  • Make sure they know you care about them

This is intended to help leaders understand what they need to provide for people to thrive in their work. This doesn’t address vision or strategy; it focuses on the people part of the process – the interaction between leaders and those we are responsible to lead.

For someone to thrive in a job, they need all six of these in place.

6 Basic elements of leading people:

1. What:  Be clear about what you want them to do.

People tend to underestimate the amount of communication effort required to achieve clarity.  This requires repeated communication to hammer home a clear understanding of the task. A feedback loop where you ask the team member to explain the assignment back to you is essential.  Even when they can do that, you still need to revisit it regularly.  Do not short-change the work involved to achieve clarity.

[This is very different from micro-managing. This is empowering through comprehensive, understandable information-sharing.]

2. Why:  Make sure they know why it is important.

Do not assume that employees understand why the task is important.  Make sure that is clearly communicated.  If they already know the importance, it helps them to hear it so they know their leader understands the importance.

This is often neglected.  Sometimes it is because it is assumed that the person knows why the task is important.  Sometimes it may be obvious why it is important.  However, it is worth unpacking that together to reinforce the importance of the task and your confidence in the person to successfully carry out the assignment.  The most common scenario is probably just to ignore the issue and never bother to help the person understand why their work is important.  This is one of the points in Lencioni’s three characteristics of a miserable job.  He calls it irrelevance.

3. How:  Make sure they have what they need to do the job.

When you assign a task you must be sure that the person has what is needed to do it.  This may involve resources, like access to equipment or funding.  It may be knowledge.  It may be connections to other people.  There may be a training need.  Or it may be capacity.  Do they have the capacity to take on the task you are assigning to them?  Make sure they have capacity, or free them up from something else, or give them someone to help them with the task.  Also recognize that sometimes at the beginning it may not be clear where the gaps are.  This is something that should be regularly revisited with people – Don’t forget to ask them if they have everything they need.

[This is another area where micro-managing would stifle rather than empower employees. Give team members the authority to get what they need to get the job done.]

4. Give them a way to know how they are doing.

People need to know what a good job looks like.  At the end of a day they need to be able to assess whether or not they did a good job that day.  What are the most important outcomes that you are expecting from them?  Have you expressed these in ways that can be quantified?

5. Accountability: Follow up regularly on priorities and progress.

Check in with them regularly, with intentionality, about progress and priorities.  The leader must take responsibility for driving this.  The frequency depends on the employee and situation, but there should be a regularly set time.  This needs to be a one-on-one conversation with each direct report to discuss what progress has been made since the last check-in and what are the priorities to be focused on until the next check-in.

Not only do you give them a way to assess their own performance, you regularly review their progress and provide feedback on how they are doing.  This is a good opportunity to revisit whether or not they have everything they need to accomplish the assigned work.  This is where coaching and accountability happen.

6. Heart level connections: Make sure they know you care about them.

Relationships are key to leadership.  You need to be intentional and deliberate about building heart level connections with those you lead.  There is an enormous amount of research indicating the importance of this.  If you do all the other parts of the process well and fail on this one, your people may endure your leadership but they will not thrive.  On the other hand, if you are not so great on some of the other parts but do this one well, people will cut you a lot of slack if they know you care about them.  Relationships are the oil that keeps the work machinery going.  Like having something with a lot of moving parts – as long as the oil is there, it runs smoothly.  If you throw some sand in the works, it doesn’t run so well and over time it will grind down to a point where it doesn’t work at all.

Caring about our employees (direct reports, in particular) involves investing in their development. Proactively looking for ways to help someone improve and grow in their work is a very caring and practical thing to do.

[Be careful that you, as a leader, don’t presume a relationship exists. This is only effective when the employee experiences the relationship as positive and caring.]

– Dave Mills, Leading From the Heart

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What do you think? Any element you could use as a leader or team member? In our work (both together and in work independent of each other), Dave and I also believe that leadership development – intentional and proactive – should begin at orientation. The tendency in the workplace is to load development on those already in authority. Entry level and mid-level employees don’t always have benefit of the care needed to provide opportunity to grow and develop in their areas of expertise. It is something to consider on the order of company core values.

Lastly, I just wanted to give a shout-out to some of the folks who have demonstrated excellent leadership to Dave…as well as those in relationship with him who have developed as excellent leaders themselves during the time they worked together. These make for long and rewarding relationships across a lifetime of work.

[Just a few of those remarkable ones are in the following images]

Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom – Deb Mills