“Be curious, not judgmental”. This brilliant and pithy statement is attributed to the American poet Walt Whitman. I’d never heard it before today, and yet it speaks volumes to any human relationship – whether personal or professional.
There comes a time in knowing people that we think we have them figured out. Or we know enough…for better or worse. We stop asking questions. Whether in marriage or in the workplace. We think we know all we need to know about a person… ironically, just when we are feeling the less fond of them. When conflict bubbles up. When a critical decision is being made. When a door closes in our face…or on our way out.
This is humorously and poignantly illustrated in a scene from the TV show Ted Lasso. [Full disclosure: I have never seen the show itself. Also my understanding is the language is fairly unfiltered, so this isn’t exactly a recommendation…but this scene is perfect.]
“Questions are the main ingredient in curiosity. And curiosity is itself an important component of the communication patterns that generate psychological safety, quality in interpersonal relations, and collective intelligence. In other words: all the different elements that impact on the quality of our collaboration, decisions, and actions, and which ultimately become a determining factor for the results and value we create for our customers and the wider world.
We can ask questions in many different ways, and all are not equally constructive. For example, there is a great difference between a leader asking his employees: Why didn’t you do something about the problem? and asking: What do you see as possible solutions to the problem we are facing? The first question reflects the leader’s view that the employees ought to have responded and taken responsibility earlier. It creates a focus on blame. The second question expresses the view that there is a problem that everyone involved needs to address and come to a solution together. It invites employees to commit and involve themselves in finding solutions in a forward-looking movement. Being aware of our way of asking questions has a big impact on the way we relate to each other – and also on our ability to contribute, do, and achieve things together. As such, good questions can’t really be put in a template. The quality and effect of the questions always depend on the context they are asked in.” – Henry Kleive, Thomas Johansen and Thomas Specht, “Leadership for Sustainability Powered by Questions”
What if we went into conversations or meetings with an open mind and questions aimed at honoring and understanding the person across the table? What if we wanted to reconcile our relationship as much as we wanted to prove ourselves right about the project, or problem, or predicament?
Learning to ask powerful questions and being willing to use them can make a huge difference in our relationships. Asking questions well can demonstrate care for that person. Sometimes questions actually help both the one who asks and the one who answers with what they really think about a situation…questions draw us out…often in positive and fruitful ways.
So whether or not we think we’re right about a person – their motives, intentions, abilities, or intellect – we won’t do justice to the relationship if we stop asking questions.
Get to know him or her again…use the questions offered in the resources above and below. Find common ground, through good questions. See if you can turn the (relation)ship around…not just for the sake of the team, organization, or family…but because of the benefit to each of you.
“Lead From Within: A leader is as good as their questions. When you ask questions, you will change what you know. When you change what you know, you will have a new understanding. When you have a new understanding, you change your actions—and, ultimately, your leadership.” – Lolly Daskal
Today, I want to talk about reductionism – how we reduce a whole person into one part – one facet that we take great pleasure in mocking or deriding. Thinking highly of ourselves in the process. Don’t miss this! Here we go.
Don’t let that big word reductionism put you off. Hibbs will define it, but first, let me give you a scenario or two where we have seen this in action (and when we might have added to the fire of such a situation). We’re at a party of peers. We feel comfortable to just say what we think about any number of people, policies, or processes. No filters. What kinds of things pop up in those conversations? Mind you…they all are met with heads nodding (or shaking), laughter, and attitude. Mocking derision even.
Who are we in this conversation? The chief propagator of said comment. The amused and agreeing audience. The one uncomfortably close in character or worldview of the one being mocked. The one not necessarily close to the subject of putdown, but not comfortable with the putdown…or the people enjoying it.
Now…the definition of reductionism before we weigh in on our conversation topics. Hang in there. it’s so worth it. Pierce Taylor Hibbs on reductionism:
“Reductionism is the stepchild of our desire for mastery (complete control), which emerged from the ancient evil of autonomy…Autonomy is the idea that you’re completely and utterly independent…You want full control. The thing is, you can’t have that. . . you know, because you’re not God. You’re limited by nature. That’s how you and I were made. But we’re so stubborn that we don’t accept limitation. We refuse to think we can’t master our own lives. So, within what John Frame calls the fantasy world of autonomy, we chase after mastery, and when we can’t get it (again, we never will get it), then we pretend to have it with . . . reductionism…If we can’t master our lives, then we can simplify them and make it seem as if we’re in full control. We can reduce the complexity of our own lives, the people in them, and the problems that surround us. We can take, in other words, an issue or person with a thousand dimensions and pretend that there’s only one dimension. That’s reductionism. Put differently by my friend and teacher, [Vern Poythress], reductionism happens when people “reduce the world to one dimension of the whole. . . . But reductionism is poverty-stricken, not only in its threadbare endpoint consisting of only one dimension, but also in its explanatory power.””
“Reductionism, in short, is when people make something a lot simpler than it is. They do this for the sake of convenience, or egoism, or to build their own self-righteousness. There’s no shortage of motives, but I can’t think of any that are wholesome. And note what Poythress ended with: it lacks explanatory power. Read: it doesn’t actually explain much...In our frustration we reduce people, problems, and situations to manageable bits (ignoring swaths of information) in order to convince ourselves of our own mastery. You can start to predict why this is so destructive.”
“Reductionism hurts people because it flattens them. It takes a human life (or a situation, political topic, etc.) and crushes it down to a single dimension, ignoring all of the others. That not only fails to align with reality (reality is always more complicated than we could ever dream); it insults people by making judgments based on that single dimension.”
We can reduce a person into a box of one word or phrase. What is up with that? Nothing good. It’s handy for a laugh at a party or a sympathetic ear who “gets” people “like that”.
It is not reality. It may be entertaining, but it furthers the accepted divide between people. It degrades not only the subject of the derision but the audience, as well as the person speaking. Hibbs suggests a solution for those who want one:
“Reductionism is killing us because it’s killing our conversations. It’s killing open, receptive dialogue. It’s polarizing the nation, even the world. For our part, we have to start identifying and assaulting reductionism whenever it crops up in our conversations…But what are we supposed to do instead?…We need God and other people to understand not just the world, but even ourselves truly. We need two things: humility and a withholding of assumptions.” – Pierce Taylor Hibbs
He goes on in his piece, giving specifics of how humility and withholding assumptions work together to soften the elements of conflict, even to the possible healing of rifts. Hibbs is a Christian theologian and speaks eloquently of the life of Jesus in his people in the call to a ceasing of conflict. Not just avoiding conflict, but confronting reductionism. Whatever your faith, his counsel is sound in acknowledging the sting of our current biting and devouring social culture. And resisting the temptation of engaging in it…but not be just keeping silent and existing the conversation. Definitely worth our consideration.
Hello, Weekend! Here are some of this week’s favorite finds. Enjoy!
1) Theme from Howl’s Moving Castle – When a theme for a movie goes beyond the scope of the film’s story, it’s intriguing and all the more beautiful. “The Merry-Go-Round of Life” was composed by Joe Hisaishi as part of the score for the film Howl’s Moving Castle. Classical guitarist Nathan Mills (Beyond the Guitar) has winsomely arranged this piece for guitar.
I’m not a musician nor have I ever been a fan of instrumental (even classical music) until Nathan began playing. His music has given all who know (or have discovered) him. Even within his preferred genre (arranging covers of movie, TV, and video game themes), he has opened up musical worlds that I might never have discovered.
This piece exactly does that. This lovely theme from a Japanese animated film would have been lost to me except for Nathan’s music.
His podcast, in its own right, does the same thing – drawing our attention to pop and arts culture and what we can learn both for disciplines in life and musicianship, as well as the joy in the journey.
2) Fathers – Fathers are a great benefit to children. We all celebrate our mothers and their role in nurturing us through our growing up years. Fathers, too, make a huge difference. For whatever reasons they are absent, hopefully we look to men in our extended family or friend group, or teachers, neighbors, and city leaders.
Dr. King was the father of four. He died too young (from an assassin’s bullet at the age of 39). His children were still very young, but they have the legacy of his public life and whatever private lessons he taught his children. We have all certainly learned from him. His speech on this day 57 years ago resonates today.
“Let us not wallow in the valley of despair, I say to you today, my friends.
And so even though we face the difficulties of today and tomorrow, I still have a dream. It is a dream deeply rooted in the American dream.
I have a dream that one day this nation will rise up and live out the true meaning of its creed: ‘We hold these truths to be self-evident, that all men are created equal.’
I have a dream that one day on the red hills of Georgia, the sons of former slaves and the sons of former slave owners will be able to sit down together at the table of brotherhood.
I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.
This week I discovered two other fathers expressing excellent, somewhat counter-cultural counsel to the younger people in their lives and in our country.
One is a Tennessee resident and representative in his state legislature – John Deberry, Jr. A recent speech he made was highlighted by thought leader Coleman Hughes. You can watch it below.
His bold and straight talk had a cost for him, but he would not stand down from the imperative to speak for the sake of those he represented.
The last father I’d like to feature here is Dr. Glenn Loury. He is a Brown University professor in social studies and economics. His commentary on the YouTube channel Blogging Heads has really opened up my thinking on many varied topics. He talks on a recent podcast about the issue of race and agency (how we make decisions and take personal action). This part of his talk begins at 42 minutes.
His “father talk” emphasizes taking up our own battles, not depending on another group of people for our future (equality), push ourselves toward success, avoid victimhood, get an education and needed training, take care of our families.
“Take responsibility for your life. No one is coming to save you. It’s not anybody else’s job to raise your children…Take responsibility for your life. It’s not fair…Life is full of tragedy and atrocity and barbarity…it’s not fair, but it’s the way of the world…Equality of dignity, equality of standing and respect, equality of feeling secure in your position in society, equality of being able to command the respect of others…something you have to wrest with hard work, with your bare hands. You have to make yourself equal. No one can make you equal.” – Dr. Glenn Loury
We depend on our fathers to tell us the hard things…but the true things. Our fathers, like our mothers but different, can empower us to know our value and our possibilities.
3) Best Bits of the Republican National Convention – Okay, so I watched both the Democratic National Convention (last week) and the Republican National Convention (this week). I wish, from the beginning, that I had jotted down the speakers that were especially gripping. Only recorded some of this week’s favorites. Most of them were not even on the published schedule. Sweet surprises. So forgive the candidate endorsement or laments if you can…just enjoy some of their stories. Both conventions showcased the lives of many Black Americans. In these days, it was a step toward healing.
Herschel Walker – retired NFL football player, from my home state of Georgia, 37 years of friendship with Donald Trump
Daniel Cameron – first African-American attorney general of the state of Kentucky
Senator Tim Scott – U.S. senator from South Carolina. His grandfather died in his 90s and Senator Scott said, “from cotton to Congress in one lifetime”. That’s his story.
Rep. Vernon Jones – state representative in Georgia. Right-leaning Democrat
Andrew Pollock – father of Parkland High School shooting victim, Meadow. He is an activist for school safety. A School Safety Commission was appointed after this school shooting.
Maximo Alvarez – (CEO, Sunshine Gasoline Distributors). Immigrant from Cuba. He loves America. As he watches the rioting, he said, “I hear echoes of the former life that I never wanted to hear again”.
Jon Ponder – former felon and founder of the re-entry program “Hope for Prisoners”
Jack Brewer – former NFL football player, founder of Black Voices for Trump
Clarence Henderson – civil rights activist; president of the North Carolina chapter of the Frederick Douglass Foundation
Ja’Ron Smith – assistant to the President and advisor on domestic policy
Alice Marie Johnson – first-time non-violent offender sentenced to life in prison plus 25 years. Received clemency after 22 years by President Trump
Again, these were from the Republican National Convention. Just a few voices on the side of one political party. It was odd that many of their brushes with the current President’s administration were unknown to me.
There were inspiring speakers at both conventions. Who were some of your favorites at DNC or RNC?
4) Handling a Narcissistic Boss – Volumes have been written on narcissism. One definition that fits here is: selfishness, involving a sense of entitlement, a lack of empathy, and a need for admiration, as characterizing a personality type.
Leadership consultant Lolly Daskal gives a 10-point list of actions to help us work effectively with narcissistic bosses. I’m just posting the points but her commentary on each is definitely worth your read.
Understand the source.
Respond, don’t react.
Set clear boundaries.
Don’t allow them to get under your skin.
Don’t feed the beast.
Don’t empower those who don’t deserve it.
Fact check everything.
Don’t argue.
Don’t be provoked.
Stay focused on what’s important.
Read the rest of Daskal’s article. Narcissistic people can be in positions of authority and influence. Knowing how to “get along” can mean the difference in impact, work gains, and quality of life. It’s worth the effort…if this is your situation.
5) Late Summer Garden – My husband’s garden is winding down for the summer…and it is still beautiful and fruitful. Here’s a look-see:[Three goldfinches feeding on seeds, I’m supposing, on this little petunia plant.]
Hope you have a peace-filled weekend. Hope also you find grace for the losses of this week, with shootings, violence in the streets, and hurricanes. Trying times, but we are not alone in them.
1) Beyond the Guitar’s “Jenny of Oldstones”– Nathan Mills of Beyond the Guitar has written an arrangement of this heart-wrenching ballad, “Jenny of Oldstones”. This song performed by Florence + the Machine for the TV show Game of Thrones. Whether or not it has an emotional appeal for you because you are a fan of the show, you will love “all the feels” in Nathan’s classical guitar interpretation of the song.
2) Doing What You Love – Marcel Schwantes, executive coach and a voice for servant leadership, posted, this week, a provocative piece on success. He quoted notables Warren Buffett, Tim Cook, and Steve Jobs on the one characteristic that sets apart successful people from all others.
We may all go through seasons where we are working in a job because it is our vehicle for a paycheck, to pay the bills, to support the family. Work we have loved can go through iterations to the point it is no longer that work we are passionate about.
Schwantes himself also supports the core value of love in action. “Knowing what you love should be a top priority. If you don’t know what it is you love, then finding out what it is should be your first step. Some people call it passion; others call it purpose. Whichever term you choose, your purpose is exactly what you can’t help but keep doing. Even if there are low monetary rewards, you would probably do it anyway because of your love for it. When you discover what this is for you, it’s the thing that makes you come alive.” – Marcel Schwantes
3) Language-Learning for Life – I have a neighbor in her 80s who has recently finished a course to learn Spanish. So proud of her. In university, I minored in Spanish myself. It may very well have kept open some language center in my brain to learn Arabic in my 40s. Seriously, early on in “mastering” this very difficult language, Spanish words and grammar would pop up in my memory even though I hadn’t used Spanish in decades. If you do a Google search of brain benefits of language-learning, you will be amazed.Photo Credit: Pixabay
Research is increasingly showing that the brains of people who know two or more languages are different from those who know just one—and those differences are all for the better. Multilingual people, studies show, are better at reasoning, at multitasking, at grasping and reconciling conflicting ideas. They work faster and expend less energy doing so, and as they age, they retain their cognitive faculties longer, delaying the onset of dementia and even full-blown Alzheimer’s disease.“
Even a partial grasp of other languages opens doors, not just to a better quality of life for ourselves (now and when we are older), but…the doors open for relationship. We live in a world of languages. I learned both Spanish and Arabic because they were the heart languages of peoples important to me.
Consider a path to a second language, no matter your age. Children can master other languages, too. Definitely by the age of 10, but some researchers believe children can start learning other languages by the age of three or four. Give them a head-start on communicating in the world they will be encountering as they grow.
4) Temple Grandin – Several years ago (2010), we watched a film about a young girl/woman who had autism. This biopic film was entitled Temple Grandin. Photo Credit: Our Lady of Calvary
Depicted by Claire Danes in the film, Grandin was fascinating in how she not only coped with autism but eventually adapted to it to become successful in her life and career.
This week she is featured at the Richmond Forum. Her discussion of the autism experience was winsome, humorous, and enlightening.Photo Credit: Richmond Forum
5) Supplying a Food Desert – Food insecurity was a Friday Fave sometime ago. This coming week marks a big change in a Richmond neighborhood (Church Hill) as a supermarket opens in one of our city’s often described food deserts.
Always being aware of those who may need food is important. Certain times of the year, around special holidays, we are more likely to give to food banks, church food pantries, and other outreach ministries. This is just a beginning place…but it is a beginning.
Having The Market on 25th opening in Church Hill is huge!
What kinds of kickstarts do we build into our lives to consistently do a good job? When we lead out each week, are we leading on fumes? Or are we topping off the tank to get us and our team all the way through to goal?
3. ”A good leader leads the people from above them. A great leader leads the people from within them.”–M. D. Arnold
7. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” —Ronald Reagan
23. “Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.” –David Star Jordan
28. “Management is doing things right; leadership is doing the right thing.” –Peter F. Drucker
74. “The task of leadership is not to put greatness into humanity, but to elicit it, for the greatness is already there.” –John Buchan
Staying fresh is important in leading well. Hanging with our people. Bringing the vision. Seeing the work through their eyes. Assembling the puzzle (be it product or service) with the pieces that all involved bring to the table. This is leadership of the best sort.
Below are links to just three more pieces on lessons in leadership. Worth the time to read them. 5 of my favorite leadership qualities appear prominently over and over again: emotional intelligence, courage, communication, caring for the people, and transparency.
Besides his own beautiful arrangements, Nathan is also posting guitar arranging content at Beyond the Guitar. Folks can enjoy arranging favorite songs like he does. Let the music abound!
You know I’m proud of this guy’s music but also the work he is putting in on top of that to teach others how to do what he does. His 4 Tips to Accomplish Your Guitar Goals is 12 minutes of great counsel for any of us (whether we play guitar or not). Check it out! Subscribe – enjoy the freebies and sign up for some serious helps from this guy.
2) Parenting Hacks – Parenting didn’t come naturally to me…however I had great help. Having a wise and loving mom and mother-in-law, strong mentors as friends, lots of good reading, and praying often – got us through those early years. Below I’ve listed some helpful hacks on various aspects of parenting found just this week.
3) Unmasking Evil – We are stuck in the muck and mire of societal outrage…in this case, either pro-life or pro-abortion/choice.
Words mean things, but we allow the politically correct vocabulary of others deceive and silence us. This week, on the anniversary of Roe v. Wade, New York state’s governor, Andrew Cuomo, signed into law the Reproductive Health Act. Our social media platforms are full of chatter on this issue this week with deep lines of divide.
When you hear the phrase reproductive health act, you would think it related to a government’s recommendations and support of women’s health – contraceptive availability, access to medical care, early prenatal care, prevention and/or early treatment of sexually transmitted diseases, etc. etc. etc.
Nope…it is all about abortion. The biggest point of which being that women can abort right up to the point of live birth of the baby…should the mother’s health be at risk. Photo Credit: PicServer
Which seems more reasonable, an emergency c-section or the lengthy process of cervical dilation to remove the baby (already made dead at that point)?…and then treat the woman. I’m not a doctor, but… I am a woman…and was once the fetus of a woman who, given her very difficult life situation, might have chosen abortion if it was as easy as made possible by this Reproductive Health Act.
She didn’t thankfully.
In a piece by Jessica Mouser, Governor Cuomo was quoted in his praise of the bill: “With the signing of this bill, we are sending a clear message that whatever happens in Washington, women in New York will always have the fundamental right to control their own body.”
In my teen years, our parents had very strong counsel about how to control my body when it came to preventing sexual intercourse and pregnancy. Both me and my brothers.
I hope this doesn’t sound too harsh…or naive. I don’t just care about the baby, but also the woman carrying the baby and the man who participated in its conception. We often hear and read from those who are condescendingly pro-choice that we “pro-lifers” aren’t really pro-life unless we show we care for all who are challenged by life (poor, disabled, elderly…and the women who conceived).
This logic trick is an attempt to silence us…as if we aren’t allowed to protest the killing of babies unless we simultaneously protest the wrongs perpetrated on all vulnerable or marginalized people.
“New York has an abortion rate of 23.1 per 1,000 women, twice the national average of 11.8 per 1,000 women. 25 to 27 percent of pregnancies in New York State end in abortion. In New York City, 78 percent of abortions are on African American babies. More black babies being killed through abortion than being born in the city. Cuomo’s new abortion law will likely increase those numbers.” – Live Action
[I welcome dialog on this complex topic. Women close to me have had abortions…and regretted them. One friend, in particular, would only conceive once in her life and was persuaded by her boyfriend to abort that child. The pain of that loss has never left her. Abortion is an assault not just on the child but on the woman. Every fiber in my once-feminist worldview has been re-awakened, with the evil of abortion unmasked as the attack on women it clearly is.]
I’ll stop here…words mean things. Now more than ever in recent years, we must examine change in our culture, with critical thinking… and not allow ourselves to be swept blindly along by partisan and biased speak. God forbid, when the masks come off, we are caught unaware…and somehow complicit because we did not speak or act.
4) The First Signs of Spring – This week the daytime temperatures have bounced from the teens to the 60s. Although winter will be with us another 3 months, we already see the signs of the coming Spring. Any signs of Spring where you are? Please comment below.
I hope your weekend is refreshing. Deep breaths. Deep breaths.
“I retired as early as possible to escape. To escape the once-honored institution of journalism that has become a caricature of itself, rife with agenda-based reporting and alternate facts as national news outlets pander to their readers’ and viewers’ (and their reporters’) political and social issue views, which are now held with religious-like fervor. And to escape the intolerance and hatred from the masses fired at anyone they disagree with. Increasingly rare are the souls willing to listen and consider other opinions; to realize someone may be wrong but not be a despicable person; to appreciate good things being done by people with opposing agendas. I remember well how horrible the anti-Obama crew was during his eight years. But they were rank amateurs compared with the viciousness, intolerance and conclusion bungee-jumping of the never-Trumpers. In my escape I have largely stepped back from social media in general and political comments in particular to avoid the bitterness, but I would like to say this to those who have lost their minds: Stop allowing yourself to be pushed off the Emotional Cliff of Outrage over things that may not even be accurate, fair or in perspective. Enjoy your day and the people in it. Stop hating and seething. Look around. We’re not marching into the Fourth Reich. The tides will continue to turn. And please, check your chest and find your heart again.” – Mark Holmberg
It’s December. Back to the office after the snow day. The squeeze is on our calendars as we march toward the end of the year. Here’s the question: how do we truly finish strong with the hope of an even stronger start in the new year?
If it’s all you can do to just try to finish…then you do what you can, for sure. Reflecting on this year may have to come in January. We all know the pressure doesn’t change just because we have new planners to fill. If we make this a priority, it actually could have great impact on the pressures…and the people under your watch, experiencing a similar pressure. We can change it up.Photo Credit: Gryphon Networks
Here are summaries of 5 end-of-the-year checklists from 5 business leaders. We can choose one or choose from each. In brief:
Lolly Daskal, founder of the leadership consulting firm Lead From Within, is one of my favorite writers/speakers on leadership. Her end-of-the-year checklist is in the form of 18 no-nonsense questions on your own leadership and character. Penetrating and informative. Here are a few of my favorites from that list:
Marcel Schwantes, founder of Leadership From the Core, gives a rapid read, 5-point checklist which follows. Everything he writes is golden, so you definitely want to click on the article to fill in the blanks on how you execute these points starting now and into the new year:
Shine the spotlight on your employees.
Give direct and actionable feedback.
Get to personally know your employees.
Get in the habit of recognizing and praising your people.
Create and communicate a shared vision of the future. – Marcel Schwantes
[We all think we do the 5 above well. Re-assessing, especially at end-of-year is key to truly being who we think we are for those we lead.]
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“As leaders, we often move from one year to the next with little or no time spent reviewing the year just past from a purely leadership perspective.” – Les McKeown
Business writer, Les McKeown, also prescribes a brilliant 5-point end-of-the-year checklist for leaders:
Manage the narrative.
Straighten the angels.
Cull.
Restock.
Center yourself.
McKeown gives practical examples and exercises on how to finish the year healthy…for your benefit and that of your employees and organization. Honestly, this is creative and illuminating stuff…worth every minute of what you invest in it.
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Business consultant and writer Terry St. Marie offers a 10-point end-of-year checklist that covers all the bases. The following are my 3 favorites from his list:
Read Your Fine Print – Every leader’s strengths, if overplayed, can turn out to be a negative – I call that the leader’s “fine print“; things that we need to be careful about. Sort it all out early and become more aware of your “fine print“.
Put The Right Team On The Field – Take stock of your team and their strengths and weaknesses, and ask a few hard questions: Is everyone committed to the new year and the new plan? Did you have some unresolved issues from last year that are still hanging out there? Do you need to reshuffle a few things now before things get too busy? Answer these questions NOW, take whatever corrective action is necessary, and give your team a better chance for success.
Clean Out Your Ears – This one’s real simple – prepare your ears to listen, with this virtual “Q-Tip”. Sit down at your desk, close the door, and turn off your handheld and computer. Feel and “hear” what it’s like to not multitask, and just take in what’s happening around you. Make a mental note to recreate this “listening environment” every time you are in the presence of your teammates.
The end of the year is the perfect time for a SWOT analysis — a review of Strengths, Weaknesses, Opportunities and Threats. (Forbes Coaches Council)
Celebrate – If we don’t take time to celebrate (even the small things), we become burnt out, frustrated, and ineffective. Do something special for your team to celebrate their strengths. – (Forbes Coaches Council)
Show appreciation for your employees – Go beyond the usual card. Offer your clients and employees something of significance that you believe will make them feel special…valued. – (Forbes Coaches Council)
Get to know someone new in the company – While the holidays are full of food and stories, leaders should take the time to meet others downline in the company. Brown bag it with someone you don’t know. Invite an employee out to lunch. And talk about everything other than work! This will help you relate to others who typically don’t see you every day. This can improve the culture, as you challenge others to do the same. – (Forbes Coaches Council)
Budget for leadership development – At the end of the year, take time to add leadership development training in the next year and invest in your upcoming talent. This way, you increase employee retention and employee engagement. Plan for the future, invest in your talent. – (Forbes Coaches Council)
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There you have it. My hope is that this is more encouraging than burdening. If we carve a chunk of time to do this, both privately and with our team, it will yield all kind of good with which to enter the new year. Both relationally and strategically for the sake of the organization.
Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.
Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.
Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.
[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]
Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.
I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.
Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.
By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.
A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.
Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes
We think we’re doing all those things…but are we?
Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].
Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.
If you can spell narcissism, then you have made a study of it somewhere along the way. Possibly trying to figure out how to work successfully with a narcissistic colleague or boss…
[Hard topic for a Monday morning but you will have a sweet story at the end.]
Many years ago, in nursing school, the term narcissistic personality disorder came to my awareness during our coursework on mental health. It is defined as “a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others. But behind this mask of extreme confidence lies a fragile self-esteem that’s vulnerable to the slightest criticism.”
Someone can be narcissistic in temperament and behavior without having a full-on personality disorder.
The experience of having a narcissistic boss or coworker is not mine personally. In fact, this dark topic isn’t one I’d prefer to cover…except for an interesting happenstance this past week. So…here we go.
One favorite podcaster you have seen referenced here in the past is Carey Nieuwhof. Last week he published a leadership podcast which showcased a conversation he had with Erwin McManus.
McManus (starting at minute 35 in the podcast) talks about the high incidence of narcissism in top-tier leaders (CEOs, etc). His focus is on megachurch pastors and the battle against pride. His observations were spot-on in many ways. “Humility is best-expressed in a willingness to decentralize power. The more decisions you make, the less humble you are. You can never know you are humble; you can know if you do humble things.”
In Nieuwhof’s shownotes, he highlighted these points by McManus:
A Narcissist has:
A high need for praise because the world needs to be about him.
A view that there is no one in the world who can do something better than she can.
A Narcissist doesn’t:
Ask for help because he doesn’t believe anyone else could ever solve a problem that he can’t solve.
Take risks because if she fails it will completely violate her identity.
Accept responsibility for failure, because in his mind the failure was someone else’s fault.
McManus’ take on narcissism was so insightful, I did something rare – publishing a comment on the podcast. Somehow that comment, commending Carey for such an insightful interview on narcissism, got swallowed up in other comments on how hurtful their associations with Mr. McManus had been. Where my original comment went is a mystery, but as others commented, bouncing off my own, I was drawn into their pain.
Whether or not Mr. McManus struggles himself with narcissism is not the focal point here. As I listened to the podcast again, he never denies his own particular bent. I don’t know him so I can’t say. As a successful mega-church pastor, he, like others, has had his critics (covered in another Nieuwhof podcast).
What is clear, in this interview and the comments below, is the huge emotional cost to those who come under such a leader.
Leadership coach Lolly Daskal has written an empowering piece for those who work for a narcissistic boss. Daskal poses two options for those employees – either quit or “stay and deal”. Here’s how to stay, in 10 points of action, according to Daskal:
Understand the source – Quite probably your boss is not going to improve. You have to start with that understanding.
Respond, don’t react. Don’t allow yourself to be drawn into a conflict. The narcissistic boss has skills on how to stay on top of any situation. Learn to respond in a way that “keeps you in control of options and choices. If you feel yourself reacting, step away and regain back your control.”
Set clear boundaries. These are for your own benefit. They are a reminder to you of what is right and reasonable in terms of your own operations. Boundaries are essential. You set them for yourself.
Don’t allow them to get under your skin.“Use emotional intelligence to manage your thoughts and actions…remember that any cruel behavior and words reflect badly on the narcissist, not you.”
Don’t feed the beast. “The more you feed the bad behavior the worse it will become. Narcissists surround themselves with only two types of people: those who enable them and those who bite their tongue. Anyone who doesn’t fit into one of these two categories will certainly be fired or banished.”
Don’t empower those who don’t deserve it.“Refuse to follow those you don’t admire, those you don’t trust, and those who lie. Just do your job to the best of your ability and with respect, honor and integrity.”
Fact check everything. Wisdom is to always confirm the facts… especially as far as your work and your work relationships are concerned. No matter what your boss tells you about a situation or a coworker or other work team, as much as you can, be sure you have the facts…before you go too far in your own assessment or putting together a solution.
Don’t argue. “The last thing you want to do is argue with a narcissist, because everything you say and do will be held against you. Don’t argue or engage but instead make them invisible–the last thing a narcissist wants.”
Don’t be provoked. Keep your cool. Stay calm.
Stay focused on what’s important. “Working with a narcissist boss means a constant pull to play by their rules and for everything to revolve around them, with no accountability or responsibility when things go wrong. It’s easy to feel angry and frustrated. That’s when you have to take a step back and reconnect with your purpose in being there.” – Lolly Daskal
As a writer, topics can almost force themselves to be written. I wrestled with this one because maybe it isn’t relevant to most of you….which would be a very good thing. Unfortunately, this topic wouldn’t let go. Then last night, I came across a piece written sometime ago by Joni Eareckson Tada, an advocate worldwide for persons with disabilities. At 17, she became a quadriplegic after a diving accident. That was over 50 years ago.Photo Credit: CBN News
This incredibly gifted and giving woman is the epitome of a person without a bent toward narcissism. She ever points to God and others … empowers others…gives others a voice. She has an accurate understanding of herself, honest about her strengths, weaknesses, and limits. She is diligent and determined to have a positive impact on the lives of those around her.*
If you’re struggling with figuring out how to thrive under a narcissistic boss, either get out or figure it out. Lolly Daskal’s advice and that of others can help…as well as the refreshing stories of folks like Joni. The light of a life well-lived, no matter the circumstance, can break through any dark place we find ourselves. We can all aim for a life well-lived whatever our work situation, for sure.
Postscript:
“If I were to nail down suffering’s main purpose, I’d say it’s the textbook that teaches me who I really am.” – Joni Eareckson Tada
Whatever our struggle with a difficult boss, we can take that struggle and let it shine a light on our own issues; our own bent and character. If you feel blocked at work somehow, you can respond in bitterness or betterment. You can take heart that learning what being blocked does to your heart and mindset moves you to an understanding of how to grow in ways that no one can block.
Happy Friday! Quickly, here are my 5 favorite finds for the week.
1) Divine appointments – There is something other-worldly by chance encounters, or visits with old friends, or even an oatmeal breakfast that seem larger than life. I’ve had all three this week and all struck a chord of the wonder and mystery of life…of how circumstances are orchestrated such that only God could be responsible. Why? Because of how deeply and lovingly they penetrate the heart.Visit with an old friend – no agenda; no pretense; just a heart rest.
A bowl of steel-cut oats made into a feast by another dear old friend.
Photo Credit: PXhere [A chance meeting turned into an opportunity and maybe a friendship.]
On the chance encounter: Have you ever spotted someone in the grocery story and something about their appearance or demeanor drew your attention. The image above is a stock photo, but here’s the story. Today while lost in thought over what to buy for Dave’s birthday supper, I noticed this woman in the coolest dress and matching jacket. The fabric was olive green camo. She pulled it off stunningly. I wanted to say something but didn’t.
We ended up in the parking lot at the same time (totally “accidental”; no stalking going on here). I determined if we stowed our carts at the same time I would compliment her fashion sense. We did, and I did. Then a several minute conversation launched easily. She made the suit out of men’s cotton tshirts. Then we talked about our careers, our children, our hopes to make a difference in the world, our faith and our culture. She is an amazing woman…
We exchanged phone numbers and I hope coffee together will follow. I’m currently in a study on justice and longing for an avenue to bring a voice to the voiceless in this city. This woman is a part of that kind of work every single day.
A divine appointment.
2) The Dark Side of Children’s YouTube Videos – Leaving a child unsupervised with a smart phone or tablet is risky. I’m now more convinced than ever after discovering writer artist James Bridle. He wrote an essay entitled Something Is Wrong on the Internet. If you have children, or care about children, please read it. It is a bit freaky. The video below also tells how he sees how the internet, with apps such as YouTube, using bots and AI devices, is drawing children into content we would never want them to experience.
Who makes these videos? Can you even trace their creators?
“The more time you start to spend with them, the crazier and crazier you start to feel you may be….deep strangeness and deep lack of understanding…Who is making them? Some of them really and clearly by people who shouldn’t be around children at all. ” “There are real people trapped within these systems…even if you’re human, you have to end up behaving like a machine just to survive.” Kids drugged looking at these videos. A few auto-clicks away from videos opening surprise eggs will be videos with sexual or violent content still with cartoon characters or superheroes involved. Creepy wrong stuff!!! “Kids’ worst nightmares”.
“Inequality of power [and understanding] always leads to violence.”
“We need to stop thinking of technology as a solution to all of our problems, but think of it as a guide to what those problems actually are, so we can start thinking about them properly and start to address them.” – James Bridle
3) Senate Confirmation Hearing – The greatest distraction of my week has been the Senate Confirmation Hearings. 4 days of high drama and brilliant oratory. All toward the determination of Judge Brett Kavanaugh‘s worthiness to replace Justice Kennedy on the US Supreme Court Justice. It was a rollicking, hold-on-to-your-seat experience for those present and for the rest of us watching remotely. The last day when witnesses (i.e. non-Senators) gave their testimony of Kavanaugh’s fitness for the Supreme Court was especially gripping.Photo Credit: Wikimedia Commons
Don’t miss the 4th day of hearings when witnesses gave their testimony (5 in favor and 5 opposing) of Judge Kavanaugh’s character and judicial preparedness for taking a chair on the Supreme Court. YouTube video linked here (1 hr 39 min into the video begins the witness panel).
The last of those witnesses was Akhil Reed Amar, Law professor at Yale University, a registered Democrat, staunch liberal who voted for Hillary Clinton. He actually gave testimony in support of Judge Kavanaugh’s nomination to the Supreme Court. Here are his closing remarks:
“Responsible naysayers must become yaysayers of a sort; they must
specifically name better nominees realistically on the horizon.
If not Brett, who?
Distinguished Republicans: Kavanaugh is your team’s brightest judicial star. Rejoice!
Distinguished Democrats: Don’t be mad; be smart, and be careful what you wish for. Our party controls neither the White House nor the Senate. If you torpedo Kavanaugh, you’ll likely end up with someone worse —less brilliant, less constitutionally knowledgeable, less studious, less open-minded, less good for America.”
4) A Fostering Film – A funny and endearing and hopeful film on fostering children debuts this Fall. All I know about Instant Family is the trailer but it’s already on my calendar. Have a look:
Haig writes and speaks about anxiety and depression. He knows these experiences personally. I have only read quotes from his books but they are now on my “to-read” list.
The page above from his book Notes on a Nervous Planet was a beautiful study into the things that endure. I’m surprised that Haig describes himself as an atheist. Comforted by the things that have almost always been would seem to lend itself to the great comfort of knowing the God who has always been. No matter his thinking on this, his writing reminds us of the wonder of life including the reasons to stay alive (the title of his earlier book).
By the way, this would be an idea for a great night out with a love or night in with a friend – to come up with our own list of the enduring stuff of life.
Photo Credit: Quotefancy
Photo Credit: Slideshare, Mark Gillow, The Art of Powerful Questions
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