Category Archives: Conversations

Monday Morning Moment – The Tyranny of Sensitiveness – C. S. Lewis

Photo Credit: QuickMeme

Years ago, my best friend and I went on a cross-country sight-seeing trip. Our plan was to camp out a couple of nights and then stay in a hotel for the third, and continue in that rhythm for the two weeks we were on our adventure. It didn’t always go well. I loved camping; she preferred the hotel. Our food preferences were more different than we realized. We did, fortunately, agree on the “not to be missed” aspects of our journey across America.

Along with all the great memories made, we had some humdinger disagreements through the course of our time away and returned home even better friends as an outcome. However, it didn’t come easily for either of us.

It turns out I could majorly stomp on her feelings without even knowing that was happening. We have both matured greatly since then so this can encourage you…it has for me in the times in recent years when I find myself in similar situations.

First, you must know I never intended to plow through her preferences to race toward my own. She was my dearest friend. It gave me joy to see her happy. Still…somewhere I crossed a line. In our responses to one another, as friends, family, colleagues, (even strangers on social media) we can discover things both about ourselves and about the other.

Emotions are different from feelings. I’m not going into the physiological pathways or mental habit formation of all this, but the quote below by Debbie Hampton is very helpful:

“Feelings and emotions are two sides of the same coin and highly interconnected but are two very different things…Emotions originally helped our species survive by producing quick reactions to threat, reward, and everything in between in their environments. Emotional reactions are coded in our genes. Emotions precede feelings, are physical, and instinctual. Feelings are sparked by emotions and colored by the thoughts, memories, and images that have become subconsciously linked with that particular emotion for you. But it works the other way around too. For example, just thinking about something threatening can trigger an emotional fear response. While individual emotions are temporary, the feelings they evoke may persist and grow over a lifetime…In the gaps between emotion, feeling, and acting, we all have the power to change and direct our lives for the better. “Debbie Hampton

In the milliseconds between any stimulus and our response to it, we can choose how we will respond emotionally. However, because we have set a course “over a lifetime” of responding certain ways, emotional patterns (feelings) are formed and put into practice. We can change these, if we find them detrimental to our physical, emotional, and relational lives.

That happened between my friend and me. In close proximity, for two weeks, our daily experience very dependent on the other, we found we could irritate each other. The statements “That hurt my feelings” or “You hurt my feelings” became her lament…this from an accomplished teacher and successful manager of a classroom of tiny children. Somehow, on this trip, I had the capacity, regularly, of stealing her joy.

For me…inconceivable. I loved her and had no desire to hurt her, ever. Still, it happened.

[By the way, this expression of sensitiveness using the word “feelings” may be more encountered in women, but men have some similar experience – you know you do – but call it different things. “Offended”, maybe? “Annoyed”? Is that where sarcasm or cynicism is birthed?]

Back to the story: In some way, my behavior set off for my friend emotions that were tagged by past feelings of being discounted, not considered, not favored. It wasn’t pretty…for either of us.

Fast forward, decades later.

We live in a culture of lofty sensitiveness. The measure for political correctness in our speech continues to get moved upward. We are a nation so easily offended that we can’t even discern what is truly intentionally offensive from what is just true.

Have you ever been in a season with a friend or colleague that feels emotionally murky? You don’t really know what’s going on, but you sense something is. Then…you step on the landmine – and you say something or do something or your face shows something – that explodes all kinds of feelings in the other person, from what seems a life-time of storing up.

This is what has now been popularized as weaponizing feelings or emotions. The outcome? Guilt, shame, wounding, and (for some) returning fire.

It will make me sad if this post “hurts feelings”, especially of those friends of mine who read my stuff. The thing is, just like my friend and me, we can go deeper in our relationships when we refuse to let feelings define our friendships. When we refuse to think ill of others we grow a spiritual maturity and neuroplasticity that impacts our emotional responses and our relational resilience.

What got me thinking about all this, this week was actually a Lenten reading from British scholar C. S. LewisPreparing For Easter: Fifty Devotional Readings from C. S. Lewis.

He talks about the danger of weaponizing sensitiveness long before it became the cultural phenomenon it is today:

“‘Did you fight fair?’ Or did we not quite unknowingly falsify the whole issue? Did we pretend to be angry about one thing when we knew, or could have known, that our anger had a different and much less presentable cause? Did we pretend to be ‘hurt’ in our sensitive and tender feelings…when envy, ungratified vanity, or thwarted self-will was our real trouble? Such tactics often succeed. The other parties give in. They give in not because they don’t know what is really wrong with us but because they have long known it only too well, and that sleeping dog can be roused, that skeleton brought out of its cupboard, only at the cost of imperilling their whole relationship with us. It needs surgery which they know we will never face. And so we win; by cheating. But the unfairness is very deeply felt. Indeed what is commonly called ‘sensitiveness’ is the most powerful engine of domestic tyranny sometimes a lifelong tyranny. How we should deal with it in others I am not sure; but we should be merciless to its first appearances in ourselves.C. S. Lewis

After being an atheist, Lewis did not come to faith in Christ until his mid-thirties. His intense study of the Bible, relationship with God, and deep, gut-honest conversations with a circle of intimate friends moved him to such understanding of people and life…and our responses to both. Any thoughts on this? Please comment below.Photo Credit: Flickr

Preparing For Easter: Fifty Devotional Readings from C. S. Lewis

What Is the Difference Between Feelings and Emotions? – Debbie Hampton

The “Weaponizing” of Emotions Wade Trimmer

The A-Z Guide to Feelings and Emotions – Sebastian Gendry

Monday Morning Moment – Neuroplasticity – Resetting Your Brain for Success at Work and Life – Deb Mills

Inner Circles – the Mad Pursuit of Position, Power, Prominence, and Plenty – Deb Mills

Invisible Wounds of the Sensitive, Empathic and Emotionally Intense Child – Imi Lo – this is a sobering, emotionally charged article. I resonated with it in preparing for the blog above and include it because it might be helpful for some to read. Just a warning that it is hard to read because it honestly did not give much place for hope. [If I missed it, please illuminate me in the Comments below.] Maybe the hope comes in recognizing what we as parents might be doing that’s hurtful to an emotionally intense child and correct course.

Worship Wednesday – Kara Tippetts – Suffering as an Instrument of Love and Worship

Photo Credit: Mundane Faithfulness

For I am already being poured out as a drink offering, and the time of my departure has come. I have fought the good fight, I have finished the course, I have kept the faith; in the future there is laid up for me the crown of righteousness, which the Lord, the righteous Judge, will award to me on that day; and not only to me, but also to all who have loved His appearing.2 Timothy 4:6-7

Kara Tippetts is one of the loveliest women I’ve never met. She died of cancer four years ago this month. Although cancer sharpened her experience of life, it did not define her life. She was a Christ-follower, pastor’s wife, mom of 4, writer, and amazing sister and friend. How I know her is through the cancer she battled, through her faith, and through her writing…this is how I know her and how I love her (from my earlier blog on her life).

On March 22, the documentary The Long Goodbye is released. Directed by Jay Lyons, it is an intimate story of Kara’s last months of life here on earth. It is a story of deep love, crazy humor, hard yet sweet moments, and forever faith. [See trailer here.]Photo Credit: Hallels

Some of my friends here in Richmond are joining with me for a premier party to watch the documentary together. I am excited to introduce them to Kara. It will be sad but also funny and supremely victorious.

Premiere THE LONG GOODBYE with your Friends! — Limited Time Offer

Over the course of Kara’s cancer, she wrote three books (with the help of friend Jill Lynn Buteyn). I remember the blog she wrote about signing contracts for the two last books just weeks before she died. Her determination to leave this legacy was buoyed by a husband, family, and friends who helped her keep living the life she loved until the end. These books are so beautiful. I spent a couple of decades doing cancer nursing and those experiences forged an understanding of the rare and beautiful gifts found in suffering. Walking through it with God. Kara has captured so much of that and shares it with us in these sweet, sometimes hard stories.

The Hardest Peace: Expecting Grace in the Midst of Life’s Hard – Kara Tippetts

Just Show Up: the Dance of Walking Through Suffering Together – Kara Tippetts & Jill Lynn Buteyn

And It Was Beautiful: Celebrating Life in the Midst of the Long Good-bye – Kara Tippetts

By the way, there is way more joy than sorrow in her story. Her love for her family and friends. Her joy in the beauty that surrounded her. Her confidence in the God who loved her. It’s all there.

In her last book, And It Was Beautiful: Celebrating Life in the Midst of the Long Good-bye, she writes a brief letter to the cancer:

“…So here we are. The truth is that now you are in my bones, my bone marrow, my blood-making place. I did not want you there. I asked you not to go there. But you did it anyway. But here’s something. You will never separate me from the Holy Spirit. He’s watching you, every single cell of you. He’s the One giving me all this peace that confounds you. You won’t take my joy, cancer. You won’t keep me from living as close as I can to my people. And I know you think you are killing me with all your fast-growing cell business, but you are not the boss. The day I breathe my last is exactly numbered. You don’t have a say in that, sorry. And when that day comes, and it will come, my people will be kept safe in God’s beautiful arms…I do hate you, and I’m still here.”Kara

Photo Credit: Deb Mills Writer from Mundane Faithfulness

This year during Lent, I’m reading Dietrich Bonhoeffer‘s 40-Day Journey. He writes beautifully about what it is to be a true disciple of Jesus. Here is one excerpt:

Luther translates the Greek word for what is blessed with “to bear suffering.” The important part is the bearing. The community of disciples does not shake off suffering, as if they had nothing to do with it. Instead they bear it. In doing so, they give witness to their connection with the people around them. At the same time this indicates that they do not arbitrarily seek suffering, that they do not withdraw into willful contempt for the world. Instead, they bear what is laid upon them and what happens to them in discipleship for the sake of Jesus Christ. Finally, disciples will not be weakened by suffering, worn down, and embittered until they are broken. Instead, they bear suffering, by the power of him who supports them. The disciples bear the suffering laid on them only by the power of him who bears all suffering on the cross. As bearers of suffering, they stand in communion with the Crucified. They stand as strangers in the power of him who was so alien to the world that it crucified him. – Dietrich Bonhoeffer

You have turned my mourning into dancing;
you have taken off my sackcloth
and clothed me with joy,
so that my soul may praise You and not be silent.
O Lord my God, I will give thanks to You forever. Psalm 30:11-12

Kara, in your living and your dying, you taught me so much about being a disciple of Jesus. You knew/know Him so well. Thank you. Photo Credit: Life News

My Other Blogs on Kara – Here, Here, Here & Here

**Memorial – Mundane Faithfulness – read Kara’s blog – her story and her God will change your life.

Monday Morning Moment – Grumpy Begets Grumpy – Understanding It, Not Reacting, and Turning It Around

Photo Credit: Grant Wood, Wikipedia

My poor husband. The last month has been fairly brutal. His father had a massive stroke and died a week later. Between travel to be with his dad in his last days and travel for the funeral, Dave had a packed work schedule. In the midst of that, a friend died. After PopPop’s funeral and our friend’s funeral, we settled back into another busy work week. Interrupted for me by a vicious stomach bug. Interrupted for Dave by a vigilant attempt to avoid said stomach bug. We saw little of each other as he slept in the guest room and tried to stay clear of my germs, except for kindly offering me provisions. The day that I was for sure well, he got the same bug, even harder hit than I was.

So sick, he was forced to miss the majority of a week of meetings he had helped plan and was looking forward to. Such is life when sick.

At some point in all this, I began to get grumpy.

Don’t get me wrong…there was grace upon grace for all we experienced this month. Grace upon grace.

Still, in strain, stress, and suffering we can discover a measure of what’s going on inside our hearts by what comes out of our mouths (Matthew 12:34, Proverbs 8:13 ).

Standing Up Under Pressure – Tom Macartney

My grumpiness was a product of assumptions about how life should go and arrogance that it should always go well for me. Right?

I was frustrated that Dave had to get sick after all our safeguards against it. Also frustrated that he had to miss meetings he should have been able to attend.

With both of us recovering from heart grief and grumbling tummies, grumpiness came as a default reaction. Sadly, toward each other. [I have asked his forgiveness already, by the way., and he mine].

This happens with grumpiness. Whether we are prone to it in our closest relationships or in more casual work or friend situations, grumpy begets grumpy.

As a teenager, our middle child, Nathan, had waves of grumpiness easily turned around with some cheese or a sandwich. The quicker I assessed he was hungry (“hangry” before that became a word), the faster he returned to his usual, more fun self…once his blood sugar was on the rise.

Health Check: the Science of ‘Hangry’  or Why Some People Get Grumpy When They’re Hungry – Amanda Salis

When we have chronically grumpy coworkers, they can bring a whole team down, unless we are proactive in responding to them.

Writer and entrepreneur Will Jeakle gives us a humorous and insightful read on Three Tips for Dealing with a Grumpy Employee:

1. Recognize analysis paralysis.

2. Change the subject.

3. Put Eeyore in charge of a project. – Will Jeakle

Photo Credit: pngimg

[Click on the link above for Jeakle’s fascinating commentary on the subject. Helpful also if you are the grumpy coworker.]

One author actually talked about how being grumpy and bad-tempered can have a positive impact on your career – but I’m not sure it’s worth the risk. [So, Nathan, keep popping that protein when your grumpiness comes on.]

Why It Pays to Be Grumpy and Bad-Tempered – Zaria Gorvett

Grumpy begets grumpy if it goes unchecked. When we are grumpy to others, over and over, it is almost impossible not to react in kind. And I don’t mean kindly.

Habits can develop that lead to us isolate ourselves…especially as we age.Photo Credit: QuoteFancy

Canadian writer Ian Fortey wrote  a somewhat coarse and humorous (unless you’re its subject) piece on getting older. When he covered the general grumpiness of today’s older people, he made this observation:

“It doesn’t help that today’s old-folks were raised at a time when it wasn’t considered cool to talk about your problems in any kind of constructive way. You sucked it up and lived with it….Well, if you “suck it up” for 80 years it eventually just overflows onto everyone who walks past your house.”

Realtor and writer Gary Woltal also speaks with understanding on this same topic: The negativity [in old age] comes from regrets they harbor about missteps in their judgment, hard feelings about words inflicted upon them along the way, omissions of things they should have said and done, and just life’s disappointments…Unfortunately, I think they also believe they will have no good legacy. The fact is starting TODAY we ALL can have a great legacy if we work at it. We all should not go through life with hard hearts.

Check yourself in the mirror today and use a few role models I have used on how you want to exit stage left someday. Women or men, think of these great celebrities who left us with nary a discouraging word said about them. Lou Gehrig, Jimmy Stewart, Fred Rogers, Red Skelton, Mother Teresa. Gary Woltal

Some Day You Won’t Have Me to Kick Around Anymore – Gary Woltal

Previously I wrote on negativism and its cost and cure which you might also find helpful if you missed it first time around.

Dave and I are off to a new week…all forgiven…and hopefully not too wounded or wary from the brushes with grumpiness of the weeks prior. If you’re finding yourself in a season of grumpiness, my hope is that you can turn that ship around before grumpy begins to define you.

We all don’t have to be saints, but we can leave behind people feeling like this about us: “When you were born, you were crying and everyone around you was smiling. Live your life so that when you die, you’re the one smiling, and everyone around you is crying.”Gary Woltal

Three Tips for Dealing with a Grumpy EmployeeWill Jeakle

Health Check: the Science of ‘Hangry’  or Why Some People Get Grumpy When They’re Hungry – Amanda Salis

Monday Morning Moment – Negativism – Its Cost and Cure – Deb Mills Writer

How to Raise Happy Teenagers – Michael Odell

5 Friday Faves – International Women’s Day, “Sunflower” on Classical Guitar, Recycling in Peril, Understanding Whiteness, and Great Teachers

Welcome to your Friday and my favorite finds of this week:

1) International Women’s Day – When there is an international day of celebration, it’s worth a pause. Especially International Women’s Day. I had an amazing mom – who grew up poor during the Great Depression and then raised four kids pretty much on her own. She lived during an era where work situations did not favor women at all but she bore up under it with dignity and grace. Just glad to have a job. I love her so much. She was and is my hero.

My mom-in-law, Julia, is that same kind of strong, faithful, loving woman.

There are so many other women in my life who deserve celebrating, although none of them look for such a thing. They just live and love fully, doing what they can for others…I am better for knowing them.

So on this International Women’s Day, I salute you older ones and younger ones…you women out there, mothers, daughters, sisters and friends.

On International Women’s Day, Rise Like a Deborah – Cassia Glass

2) “Sunflower” on Classical Guitar – Rappers Post Malone and Swae Lee perform this amazing song “Sunflower” on the movie Spiderman: Into the Spider-Verse. Written by Post Malone, the song is just plain fun. Nathan Mills arranged it for classical guitar and brings all the happy over from the original. Check out the Beyond the Guitar version below:

3) Recycling in Peril – We generate an enormous amount of solid waste in this country. So much packaging, so many disposables. I remember as a child when we carried garbage to a burn-dump. Recycling as a solution to some of the solid waste burden was very new. This week I read a sobering article on how our current recycling solutions won’t be able to keep up. Please take the time to read Alana Semuels‘ piece Is This the End of Recycling?

We recycle as much as we can in our household. I am guilty at times of still using plastic grocery bags when I forget to bring my own – even though those bags are banned in some countries. As they should be. When we lived in Egypt and had the occasion of snorkeling in the beautiful Red Sea, we could not imagine the problem of garbage sullying those waters. It happened.Photo Credit: UN Environment

In Semuels’ article she talked about the familiar adage: Reduce, Reuse, Recycle. Except that she added a fourth imperative: Refuse. Consider how we can use less…refuse to buy products with over-packaging; stay away from disposables or single-use items if possible. It’s something to think about.

We are All Accumulating Mountains of Things – Alana Semuels

YouTube Video – America’s Dopamine-Fueled Shopping Addiction

San Francisco’s Race to Zero Waste Has One Last Major Hurdle – Anne Poirot

A Brief History of Solid Waste Management in the US, 1950-2000 – Part 5a – H. Lanier Hickman Jr.

4) Understanding Whiteness – OK, so I’m white. It’s not something I have thought much about in the past. Even in filling out questionnaires or applications that ask for race, I check “Caucasian or white” because it is what I am…but the implications of being white haven’t really driven much thought for me…until lately. Now, when we lived in North Africa, it was my first experience of being a minority. Even in the most awkward situations, when I was the only “white person” in the room, it wasn’t “white” that I felt so much as being “American”. The privilege came from that identity.

Writer, thought leader Jackie Hill Perry tweeted the following this week and it really got me thinking. In fact, if you click on her tweet, it will take you to a long thread of opinions about the issue of “whiteness” with a diverse crowd of folks giving their take on it.

To be honest, I was a tench offended by the tweet at first. Because I don’t see myself as “being shaped by being [white]. However, it is important to me not to be ignorant about things that shape culture and especially the stuff that divides people. So…I’m thinking about it now.

Writer Kesiena Boom posted an article last year on 100 Ways White People Can Make Life Less Frustrating for People of Color. Again, at first, I was put off by it momentarily, and then decided to read those 100 ways. It was illuminating. Not as instructional as I had hoped but illuminating.

“Remember: Being an ally is a verb, not a noun. You can’t just magically be an ally to people of color because you say you’re one, it’s something that you must continually work on.” – Kesiena Boom

I do want to be an ally of others…including persons of color. Very definitely. So Jackie Hill Perry and Kesiena Boom have both given me a window to see through this week.

Also Darrell B. Harrison, a politically conservative reformed theologian who is also a black man, gives much food for thought as well…from a different stance…

I don’t want my whiteness to be a barrier…nor do I want to be blind to any privilege it gives me. There is just so much bias in our culture today, it’s difficult to know how to maneuver. Any thoughts?

100 Ways White People Can Make Life Less Frustrating for People of Color – Kesiena Boom

The Glorious Love of God as Our GPS – Trevin Wax

5) Great Teachers – If you’re like me, you remember all your teachers through elementary and high school. If there are gaps in our memory, there’s probably a good reason. I’ve had some teachers that were just to be endured, but for the most part, they were good teachers. Some were even great.

A friend of ours, Jeff Maxey, has been named the  2019 Teacher of the Year in South Carolina.

Now, we have another friend Jamie Sherwood who is also among those being considered for Teacher of the Year in our county. This week he is the #HeartofHenrico.

So proud to know these and other great teachers who are not only content experts but also genuinely care for their students and their futures.

That was my favorite finds for the week. Any you would be willing to share with us in Comments below? Have a great weekend. Thanks for stopping by.

Bonuses:

The Long Goodbye – Think about having a launch party March 22:

Premiere THE LONG GOODBYE with your Friends! — Limited Time Offer

Photo Credit: Hallels

Daylight Savings Time Is Actually a Good Thing – Dan Nosowitz

Photo Credit: The Colorful Cottage, Facebook

Alex Trebek Announces He Has Stage 4 Pancreatic Cancer – Alex Trebek, host of TV show Jeopardy, is determined to beat the statistics on this disease. If anyone can, I believe it can be this much-loved celebrity.

 

Worship Wednesday – Ash Wednesday – the 40-day Lenten Road to Easter

Blog - Lent - Ash Wednesday - from article by Jim DenisonPhoto Credit: Jennifer Balaska via en.wikipedia.org

[Adapted from the Archives]

“How often have I lived through these weeks without paying much attention to penance, fasting, and prayer? How often have I missed the spiritual fruits of the season without even being aware of it? But how can I ever really celebrate Easter without observing Lent? How can I rejoice fully in your Resurrection when I have avoided participating in your death? Yes, Lord, I have to die—with you, through you, and in you—and thus become ready to recognize you when you appear to me in your Resurrection. There is so much in me that needs to die: false attachments, greed and anger, impatience and stinginess…. I see clearly now how little I have died with you, really gone your way and been faithful to it. O Lord, make this Lenten season different from the other ones. Let me find you again. Amen.”Henri Nouwen  (From A Cry for Mercy: Prayers from the Genesee, Orbis)

It wasn’t until I was six years old that church even came on my radar as a thing. My mom worked all the time in those days, and finally, after a last-resort divorce, she settled us into a different life of meager means and lavish love. It was in those days that we responded to an invitation to church from neighbors. A weary single mom and four eager children met the welcome care of a loving church. Our experience was small town Bible-Belt Baptist, and that set the foundation for my understanding of God. In fact, years later, when I signed up for a World Religions course as a college freshman, I thought it would be a survey course on Christianity.

[Even within the context of Christianity, I knew very little of its practice outside the realm of Southern evangelicalism.]

My first experience with Lent, for instance, was through a college friendship. One Wednesday long ago, I caught up with my best friend after she had disappeared from our usual daily routine. We met for lunch and she had this mysterious, ashen cross smudged on her forehead. I resisted the urge of just lovingly wiping it off for her, thinking she was unaware of it. Pointing it out instead, she taught me my first lessons on Lent – on repentance, fasting (sacrifice), the Cross and the Resurrection of Christ. All of that was gloriously real for me already, except for setting aside 40 days of resolve prior to the celebration of Easter.

Ashes to Ashes, Dust to Dust – Preparing for Ash Wednesday – Pastor Kirk Thorson

For years, I still didn’t take Lent very seriously and still don’t know quite how to (or if I should) incorporate it into my life…except that my thinking has changed. In this world gone mad, I am more convinced than ever that we as the Church need to stand together for the sake of the nations and for the glory of God. If in Lent, I can find elements that help me see God, and our corporate and personal need for Him, more clearly, then I want to integrate some measure of Lenten practice into my life.

Month-long fasting (one part of Lent) has never been a draw for me, as I was always completely sure it would be a fail. While we lived in North Africa, and especially in Egypt, fasting was very much a part of our Muslim and Christian neighbors’ lives. Even those Christians who were evangelical (from Coptic backgrounds) saw the importance of fasting. Their awareness of the evil of sin in the world and the need for drastic measures lined up solidly with Jesus’ own life and teaching on this.

As I write this, my penitent friend with the ash smeared on her forehead comes to mind again. Decades later, on this day, I’m sure, wherever she is, she has a new ashen cross applied. Reminding her of the sin in her own life that Christ paid for Himself with His death on the Cross.

[We like our foreheads clean, don’t we? Being reminded of the dark and dirty smudge of sin in our lives is not something we want to carry around with us publicly. Especially in this post-Christian world of ours. Even with the message of the Cross as the only response to that sin…it’s just too public, too culturally “in your face” so to speak.]

Many may see Lent as extra-Biblical and therefore unnecessary to add to our countdown to commemorating the crucifixion and resurrection of Jesus Christ. For me, at least, it gives a bit narrower road to walk for forty days – examining our own frailty, our sin, and the brevity of life alongside the magnificent perfection of the life and love of a wholly surrendered Christ.

Ash Wednesday and Lent as Means of Grace – Ryan J. Pelton

Bible Gateway extends a free invitation to receive devotionals daily until Lent from A 40 Day Journey with Dietrich Bonhoeffer. I’ll be going through that as part of my reading these 40 days until Easter.

Also for the past several years, during Lent, I have read Adrian Plass’ book The Unlocking – God’s Escape Plan for Frightened People. It was a gift from a good friend during our years living overseas. There’s a lot in this world that’s frightening these days. Yet God is still God and is at work in the midst of so much crazy. I believe Him at His word. Full stop. We have a role in dealing with what we see in the world. As Jesus told His disciples (Matthew 17:21), there is evil that we can only battle with prayer and fasting. This is a power unleashed in a true observance of Lent.Blog - Lent - Easter (3)

As we grieve so much death around us in these days, and as we look to Easter, I would like to close with a prayer from Adrian Plass’ book:

“Loving heavenly Father, I want to try to tackle this business of loving enemies. First of all I’m going to sit quietly here and go through a mental list of the folk who I would call my enemies. Help me to be really honest…I don’t want to leave anyone out….I’ve done it, Lord. There are rather a lot, and some of them I really hate. But You made it quite clear that You can’t forgive me if I don’t forgive them, so I’ll start the process, even if it takes a long time to mean it. Love them for me, Lord, and please accept my prayers for their welfare and safety. Soften my hard heart as the days go by, until I begin to see them through Your eyes. Thank You for forgiving me. Amen.”

For these forty-plus days before Easter, I will be reading A 40 Day Journey with Dietrich Bonhoeffer; referring back to the book-marked portions of The Unlocking; reflecting on God and the goodness and wisdom He displays through Jesus’ life and teachingresisting (fasting from) those money- and time-stealers that distract me from larger issues; repenting of the sins of neglect and indifference; and remembering to pray and reach out to God and those around me as His vessel for His purposes among the nations.

May the days of Lent roll on naturally into the rest of our days…

Ash Wednesday and Valentine’s Day Forever Marred by School Shooting – One Mom Reaches Out to Comfort – Deb Mills Writer

Ash Wednesday and Valentine’s Day Forever Marred by School Shooting – One Mom Reaches Out to Comfort

Lent Resource Guide – Calvin Institute for Christian Worship

Evangelicals Embracing (and Rejecting) Lent by Trevin Wax

Monday Morning Moment – Operational Transparency – Opening Up Windows to Our Lives at Work, Home, and Community

Photo Credit: Flickr

Let’s take a close look at our work and life for a moment. When product and customer service are both excellent, we experience the greatest value as both employees and consumers. However, when there are processes at work that we can’t really visualize or don’t understand, we may question the value of either the product or the service. Especially when those processes are obscured in their availability. Especially if when we seek to see and understand, we remain without adequate information. We can grow disheartened, disgruntled, and even repelled.

Let’s have a look.

We could take a deep dive into government operations or into a large for-profit or non-profit, but let’s just look first at a very normal experience of a popular fast-food restaurant. Without naming the company, this chain is known worldwide for providing consistently good food. When the product is excellent, we don’t feel the need to look inside the operation (or kitchen, so to speak). As for customer service, that’s another matter.

In the rush of lunch-time ordering and food delivery at the drive-through, a young mother with two small children in-tow has to leave her car and come inside the restaurant twice for corrections on her order. One correction was just the number of chicken pieces (four when she asked for and paid for six). The counter staff person couldn’t take the four-piece back, in accordance with health standards, and give her a six-piece. So instead of just saying to the customer, “We’re so sorry. Keep the four-piece and I’ll get you a six-piece”, she tossed the four-piece in the trash can and returned, without emotion, with a six-piece. The rest of the exchange, on both sides, was polite but not restorative for either.

The mom will probably go back…one day…but this did not build the trust that could have been built. The employee also was probably not left with any sense of appreciation for how hard everyone was working behind the counter for demanding customers.

What does this have to do with operational transparency?

Well, given the perceived quality of the product, little transparency in food preparation was required. That wasn’t the issue. The small but significant dilemma here was the transparency of the customer service model (which was bare-bones “correct the problem” without consideration of customer experience or inconvenience – or so it seemed, from the employee’s response to the mother).

Harvard Business School professor Ryan W. Buell defines operational transparency as the deliberate design of windows into and out of the organization’s operations to help customers and employees alike understand and appreciate the value being created. To determine when and how to design such windows, managers must understand when and how customers and employees want to open up operations to scrutiny—and when both parties would prefer that work be undertaken behind the scenes.*

*Operational Transparency – Ryan W. Buell

Is too much of a company’s operations behind the scenes? Are we expected to just trust that companies, governments, and civic organizations are working with our best interests in mind?Photo Credit: Flickr

The article by Ryan W. Buell linked above is a brilliant examination, with lots of real-world examples, of how important transparency is in our operations. For internal and external outcomes – both with product and employee/customer relations. [Don’t miss the read.]

Back to restaurants, the food service industry is really starting to run with this. One of our favorite restaurants is Mezeh Mediterranean Grill. It is a highly visual food experience. You order at the counter with the help of customer-savvy servers who guide the diner through the process.Photo Credit: Reston Now

Employees not helping the diners are doing food prep and working the grill, all in plain view. By the time the customers reach check-out, they have a bowl or plate of generous portions of savory, authentic Mediterranean food plus an added sense of value from the excellent customer service.

Operational transparency.

Home delivery food franchises and online shopping companies are upping their transparency by providing accurate tracking options for their customers as well as other perks aimed toward customer satisfaction and loyalty.

Photo Credit: Twitter

In the workplace, we need to listen to customers who actually give us feedback, especially complaints. There’s much to be learned by that sort of engagement. Becoming more and more transparent will help. Buell’s research shows the employees benefit as much as the customer with greater operational transparency.

As a stay-at-home, work-from-home spouse, I understand my husband’s question of “What did you do today?” It is the same as my question to him. “Writing and laundry” and “meetings all day” neither tell the whole story of either of our days. Operational transparency applied to our dinner conversation could make it a whole lot more engaging and valuable.

Taking the mystery out of how decisions get made and products/services actually happen can add greatly to the employee and customer experience.

Just as our teachers in school instructed us to “show our work”, we can do that for each other in creative and credible ways.

I have no idea how a letter gets from my friend in London to me in Virginia in less than a week…but it is easy to get frustrated when it hasn’t arrived in three weeks. The postal worker dealing with my frustration would be well-served…as would I…by opening a window into the complexities of the work of mail gathering, sorting, and delivering.

My father-in-law went from being admitted to an ICU post-stroke one day, to lying in bed all the next with an IV hanging but not dripping and no word from a doctor, to a visit and discharge by a palliative care team the third day. We welcomed the discharge home but a bit more transparency on that second day would have been really helpful.

Operational transparency builds trust, enhances communication, and facilitates accountability (see image below). Even when transparency reveals a negative (as in the fast food experience of the young mom), the company can turn that around once exposed.

From the Ryan Buell’s article, in closing:

“Don’t forget to close the loop. Transparency is the most beneficial when it’s allowed to flow in both directions—from the customers into the operation and from the employees out to the customers. Forcing employees to toil in obscurity deprives them of seeing how their work is helping customers, reducing their feeling that their work is appreciated and undermining their motivation. What’s more, transparency for employees can give them the information they need to customize service and help them learn better ways of operating.

Consumers [can] take work for granted and employees [can] lose out on the learning and motivation that customer connections afford. With that in mind, businesses should stop reflexively hiding their operations for the sake of efficiency and instead thoughtfully consider when and how to open them up to create more value for customers and employees alike.”

Operational Transparency – Ryan W. Buell

Photo Credit: Flickr

Creating Reciprocal Value Through Operational TransparencyRyan W. Buell, Tami Kim and Chia-Jung Tsay

Let’s Be Real – Why Transparency in Business Should Be the Norm – Robert Craven

YouTube Video – Defaulting to OpenWhile transparency is often associated with increased accountability to the public, the most visible outcome of open public data in recent years has been more and better services for citizens. This session addresses the opportunities and challenges of making open data useful, actionable, and relevant for users inside and outside government. Mike Migurski Chief Technology Officer at Code for America moderates a conversation with Alan Williams, 2013 Code for America Fellow; Joy Bonaguro, Chief Data Officer, City and County of San Francisco; Ryan Buell, Assistant Professor, Harvard Business School; and Mark Head, Developer Evangelist, Accela

Open Data

5 Friday Faves – How to Train Your Dragon, Expressions of Kindness, Civility, the “Uneducated Base”, and Wonder

It’s the weekend! Friday Faves on a Saturday because I was slowed down a bit by an end-of-the-week stomach bug. 3 days in this quiet space…

and now I’m back at the computer briefly. So this will be quick.

1) How to Train Your Dragon – One of the most beautiful soundtracks I’ve heard is composer John Powell‘s score for the animated film How to Train Your Dragon. Nathan Mills has taken the This is Berk theme and arranged it for classical guitar…almost wrote Celtic guitar. Just have a lovely listen:

Beyond the Guitar YouTube Channel – Subscribe so you don’t miss his music as it’s posted.

2) Expressions of Kindness – It’s hard to believe it’s been just a bit over two weeks since Dave’s father died. His passing is still so fresh, and especially, for Dave’s mom. I’m so grateful for the many expressions of kindness she has received…and we have received as well. It is a marvel that people still send cards these days. Thank you.

3) Civility – This week I came across a TED Talk by writer Steven Petrow entitled 3 Ways to Practice Civility. In his talk, he defines civility as “living by a moral code, striving to be a good citizen…citizens willing to give of themselves for the good of the city, for the good of the commonwealth, for the larger good.”

Petrow gives his three ways to practice civility or civil discourse as follows:

  1. Deescalate language. “I’ve stopped using trigger words in print. By trigger words, I mean ‘homophobe,’ ‘racist’, ‘xenophobe’, ‘sexist’. All of those words. They set people off. They’re incendiary and they do not allow us to find common ground. They do not allow us to find a common heart.”
  2. Challenge policies; challenge positions; but never make it personal.
  3. Don’t mistake decorum for civility. One can demonstrate recognized etiquette in a situation and yet still be incivil (shades of Downton Abbey’s Dowager Countess).

Behavioral economist Julia Dhar has given a brilliant talk on civil discourse in both the workplace and in family/friend situations. She used her world-class debate background in applying the principles of debate to conversation where strong disagreement exists.

Here are my notes from her talk:

  • Debaters don’t choose sides. Discipline yourself to think through how you would argue the other side.
  • Find common ground.
  • Focus on ideas not identities.
  • Open yourself up to the possibility that you might be wrong – the humility of uncertainty.
  • Engage with the best, clearest, least personal version of the idea.

In her talk, Dhar emphasized how incivility doesn’t make us more persuasive. In her summary, she drove home three points:

  • Stop talking and start listening.
  • Stop dismissing and start persuading.
  • Stop shutting down and start opening our minds.

In the article below, Dhar’s prescription for real conversation is powerful. Face-to-face is so much more effective than all the messy communication we find in social media as well as the talking head approach of our politicians and news commentators.

6 Tactics to Turn Heated Dinner Discussions into Real Conversations – Lenora Houseworth-Weston

TED Talk – 3 Ways to Practice Civility – Steven Petrow

“Evil communication corrupts good manners. I hope to live to hear that good communication corrects bad manners.”
Benjamin Banneker

The Rules of Christian Decorum and Civility – John Baptist de La Salle (1703) – just for fun

4) the “Uneducated Base” – Bouncing this idea off my husband, he asked, “And what makes this a fave?” I was reading a Facebook post by a friend of mine (actually shared from a friend of hers). His post was focused on the argument for late term abortion. He gave all his perceived positive reasons (clearly positive, in his opinion) for late term abortion to be protected. Then he closed his post by putting all of us who oppose or struggle with the direction of such legislation in one political party’s “uneducated base”.

I’ve been thinking about this all day….and this health care dilemma for several weeks now that it is a legislative and cultural hot topic.

Photo Credit: Vimeo

We all have deep-held values and beliefs about freedoms, rights, quality of life, and the role of government in the community. In situations where we agree (in America, let’s say), then hopefully our representative government will agree also, aligning with our values. When we disagree we have a partisan government where our various elected officials speak on our behalf. Sometimes it is along party lines and sometimes it is not.

In thinking back on my #3 of civility, it is challenging to even have these discussions in such a manner where both sides of a disagreement can learn from each other and make better decisions. We wrangle and blame and putdown our adversaries. We escalate the argument with name-calling and demeaning language.

Conversations – even fake ones on social media – where we resort to such mean-spirited tactics – feel so middle school. These issues are too crucial to keep any side silent. Yet, it becomes the ones with the most stinging speech rather than the soundest arguments who win the day.

I won’t give up, but, for some reason, that one hurt more than a bit.

Any thoughts on any of this? In the Comments, please…and in the spirit of closing the divide.

5) Wonder – On a lighter note, I want to just finish with the wonder of life. This little one marveling at a stained glass window.

This man, my best friend, who had a full day of Saturday chores, still making sure I had food and fluids on a day of feeling puny.

The beauty of Spring popping up everywhere. What a wonder!

Here’s to a restful weekend – full of wonder – and filled with people you love.

Bonuses:

Operational Transparency – Ryan W. Buell – brilliant!

The Long Goodbye – The Kara Tippetts Story – produced by Jay & Sofia J. Lyons – finally it’s coming out on March 22. Pre-order now.

Parents’ letters to teacher about their kids then and now – one teacher’s experience:Photo Credit: Amie Diprima Brown, Facebook

Mass Mutual’s The Unsung – the Rained Out Wedding

Monday Morning Moment – Leadership Lessons – for All of Us

Photo Credit: Army.mil

Back to work.

What kinds of kickstarts do we build into our lives to consistently do a good job? When we lead out each week, are we leading on fumes? Or are we topping off the tank to get us and our team all the way through to goal?

Leadership coach Lolly Daskal has posted what she considers the 100 Best Leadership Quotes of All Time. Of those 100 quotes, here are just a few of my favorites:

3. ”A good leader leads the people from above them. A great leader leads the people from within them.–M. D. Arnold

7. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” —Ronald Reagan

23. “Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.” –David Star Jordan

28. “Management is doing things right; leadership is doing the right thing.” –Peter F. Drucker

74. “The task of leadership is not to put greatness into humanity, but to elicit it, for the greatness is already there.” –John Buchan

100. “The most effective way to lead is to lead from within.” –Lolly Daskal

Staying fresh is important in leading well. Hanging with our people. Bringing the vision. Seeing the work through their eyes. Assembling the puzzle (be it product or service) with the pieces that all involved bring to the table. This is leadership of the best sort.

Below are links to just three more pieces on lessons in leadership. Worth the time to read them. 5 of my favorite leadership qualities appear prominently over and over again: emotional intelligence, courage, communication, caring for the people, and transparency.

OK…Monday. We’re ready for you.

The Top Leadership Lessons of 2017 From Steve Jobs, Richard Branson, Tim Cook, and Google – Marcel Schwantes

12 Principles of Modern Military LeadershipPart 1, Part 2, Part 3Capt. Ron Roberts

6 Inspiring Lessons About Success Most People Will Learn Too Late in Life – Marcel Schwantes

5 Friday Faves – Marvel vs. DC Comics, Answering Your Email, Healing After Divorce, Recognizing Domestic Violence, and a Life Well-lived

Friday has come and gone this week…and as you read, you will see how it might have taken longer to wrap my mind around these.  Hope you’re doing well and taking each day as the colossal gift it is.

1) Marvel vs. DC Comics – This week, classical guitarist Nathan Mills arranged and performed a mashup/medley of movie themes from the Marvel  and DC Comics  franchises. The melodies are beautiful and powerfully reminiscent of the superheroes they bring to mind.

Beyond the Guitar

2) Answering Your Email –My favorite organizational psychologist, Adam Grant, wrote an excellent piece on timely response to email: “No You Can’t Ignore Email. It’s Rude.”

Photo Credit: Flickr

Email can be overwhelming and time-consuming, but not answering it communicates a lack of care for the person on the other end…and could also reveal something about one’s character overall.

“When researchers compiled a huge database of the digital habits of teams at Microsoft, they found that the clearest warning sign of an ineffective manager was being slow to answer emails. Responding in a timely manner shows that you are conscientious — organized, dependable and hardworking. And that matters. In a comprehensive analysis of people in hundreds of occupations, conscientiousness was the single best personality predictor of job performance. (It turns out that people who are rude online tend to be rude offline, too.)” – Adam Grant

“Email is not household clutter and you’re not Marie Kondo. Ping!” – Adam Grant

3) Healing after Divorce – I’ve known Sarah since she was just a little girl. She was in a class I taught at church when she was 9. That little dreamy sparkling girl was always a delight. When she was still a teen, we moved away. She finished school and got married.

Two sweet children later, her Facebook page revealed the sad news of divorce. I was shocked. How could anyone walk away from this one? [Even after all these years, and too many divorces of people I love, it was still unbelievable to me.]

Sarah has always been one of these guileless, gloriously goofy girls who just lays life out there…and she did on Facebook. The goofy faded a bit…with the single mom reality of her life. Still I was glad to have news of her, even just on Facebook.

The deep hurt of betrayal and divorce no longer defines at least her public face. She is beautiful and joyful. I’m sure there is still hard but it seems outweighed by what’s good in her life now. Wonderful to see for those of us who love her.

With her permission, the following Facebook post tells a poignant and tender and hopeful part of her journey. Yay, Sarah!

With time comes reflection, with reflection comes growth. Today I am reminded of a time in my life that I honestly do not like to talk to many people about. A time I was my most broken. A time I never thought I would survive. When I was first divorced I felt so empty and hopeless. Trivial thoughts would run through my mind that would cripple me with depression. One specific thought that crippled me was, “I will never receive flowers ever again.” Looking back I laugh at such a trivial thing being so important to me at the time, but for some unknown reason this broke my heart. I remember the self-loathing and the self-hate talk I poured out onto myself as I told myself how much I was truly alone.
At this time I was allowing a single mom and kids use my bathroom, shower, and laundry when I was at work or whenever, because they had no bathroom that worked in their home.
Nightly, I would come home and fall on my face at the front door and lay there crying and mourning a lost relationship. I was so tired of the daily dance of faking being the upbeat Sarah that was o.k. (which I honestly sucked at). Many a night I remember lying there at the front door with snot, tears, and hiccups, wiping my eyes, feeling sorry for myself about flowers. One night I remember looking up and noticing a dozen roses in a gorgeous vase sitting on my kitchen table. I then began to hysterically laugh at the irony of the situation.Photo Credit: Flickr
In my most brokenness God chose to show me in a funny way that He was real and present and the only constant in my life. No one had known I had these thoughts of never receiving flowers, and I did not know the single mom I allowed to use my bathroom was a florist.
Looking back now a few years later I see how God had me in His hands all along. I would not trade these experiences in my life with anyone because stories like this one and many others are what makes me who I am.Sarah Morgan LaDuke

4) Recognizing Domestic Violence – This has been a tough week. On Wednesday, we lost Dave’s father (after a massive stroke following years with Parkinson’s). Also on Wednesday, a woman, very dear to many in a community we still call home, died…killed at her workplace by her estranged husband.

I have known both Kelly and her husband for around 30 years. Now, most of those years, we lived overseas. Still, thanks to social media, occasional visits, and keeping up through mutual friends…we thought we knew them…as happily married with a beautiful family and adorable grandchildren being added.

The “happily married” is hard to know for any of us…but to come to the place that one spouse would kill the other…devastating all those children…those grands…a whole community of people…how does that happen?

Unseen.Photo Credit: Kelly Sterling, Facebook

My early childhood years were marked by a neglectful father, but not an abusive one. As an adult there were times that I suspected abuse in the lives of people I loved. It’s very risky to get to the heart of such a situation. You can lose a friend. You could possibly escalate the situation. You could be wrong. Or terribly, horribly right.

I have no answers here for myself or others. Just sadness over Kelly and all who love her. Sadness also for those in-laws who are living this nightmare too…for the friends and coworkers tormented by “Could we have done more?”

That question is never satisfied… The one thing we can do for sure is be a safe place for that person…After that, we can keep learning about domestic violence, keep listening to those in our lives, and lean in wherever we can…wherever we are allowed.

Kelly, you are so loved and we will do what we can to help your family heal and to learn from your life.

Domestic Violence Against Women; Recognizing Patterns, Seek Help – Mayo Clinic

Support a Friend or Family Member Experiencing Domestic Abuse

5) A Life Well-Lived – John Mills is my husband’s dad. For the last several years, he has battled with Parkinson’s. Julia, his wife of over 60 years, was his wingman and first mate. Over quite some time, she and he have lived faithfully “in sickness and in health”.

This week, as I mentioned above, John died. Not of Parkinson’s as we had feared he would…but of a massive stroke. He lived one week after the stroke. Julia brought him home and we all cared for him with her. Just for those days, after she had done the caring for much longer. It was hard seeing him so helpless after knowing him strong for all the years before Parkinson’s.

We all hope to finish strong…to live a life worthy of the years we’re given. John lived well. He didn’t require a lot. He worked hard for his family because it was what men are to do. He was a quiet man; an elegant man; a gentle man. He cared deeply about things. God. His family. His country. He had no ambition for center stage or the head of the table. His integrity, dependability, and goodness placed him in leadership, but he never strove to be a leader. He would be just as happy out in the woods with his rabbit dogs, or fishing on the Chesapeake Bay, or picking summer vegetables or flowers for Julia.

Marrying into the family, I learned something of these simple pleasures from John…as well as how to love long over a lifetime, and how to wait patiently for what comes next…To be honest, I’m still learning. He, however, has finished…well.

How can some of these be my faves for the week? Well…they are here because I wanted to mark them…those hard passings shaped this week more than anything else…and will for some time to come. They are where my head and heart are today. Hope your weekend was a sweet one…lean in whenever you can.

Bonuses [Because I missed last week’s Friday Faves because of travel, you will find bonuses also on the NFL and on abortion from previous weeks]:

Photo Credit: Gregg Swanson, Facebook

Starting Your Day on the Internet Is Damaging Your Brain – Srinivas Rao

Dr. Ross Greene, Educating Kids Who Haven Been Traumatized – Cissy White

Patrick Mahomes’ MVP Highlights the NFL Honors Awards – James Brady

Black History Month

Photo Credit: Facebook, Tymm Hoffman

Article in Harvard Law Journal concludes: The preborn child is a constitutional person

 

 

Photo Credit: Kirsten Hill Schueler, GSBC Women [Phone Lockscreen]

Monday Morning Moment – Confronting and Overcoming Disappointment

Photo Credit: Pixabay

Disappointment is a common experience for all of us. We can’t have expectations low enough to avoid it. Patterns, in dealing with disappointment, begin in early childhood. We have both experiences of either disappointing someone or being disappointed ourselves, and we lock in on a way to prevent or minimize it in the future.

With our children, I remember an occasion with each when disappointment stormed in hard. Our quiet oldest and only daughter had disappointments to overcome of too many hellos and goodbyes in our overseas life. However, the disappointment that comes to mind was a high school birthday party when I pretty much ruined it by including someone who could go all “mean girl” when she deemed it advantageous. She came to the party, and it happened. I was wrong to include her and our daughter suffered from my decision.

Our older son’s 8th grade disappointment was not getting on his school’s soccer team. At the time, he loved soccer and this was a unique opportunity that should have yielded success for him. It didn’t and he was devastated. Sitting by him, while he cried the most heart-broken tears in his pillow, I was so angry and sad…trying to figure out what to say…feeling like such a failure and having hate-filled thoughts for that coach who so flippantly capped his team, leaving just two students without a place on it. You hear the emotion still with me at my son’s disappointment so many years ago?!

Our youngest, who is adopted, has probably had the most adjustments through his life, of all three of the kids. He has weathered them well, for the most part, or as far as we can tell. There was a time when he was very small that he suffered some sort of disappointment. I can’t even remember what it was, but I will never forget his anguish. At one point, through his tears, he cried out, “I miss my mommy”.

Now, he had never known his birth mother. It’s possible he was missing his foster mother who cared for him until he was 14 months old. Even that seemed doubtful…that he would remember her at that point. The missing, I believe, came from a deep place of longing…an expectation that some mommy…some mommy he no longer had could have kept him from the pain he was having at that moment.

I missed that mommy, too. Metaphorically speaking.

Photo Credit: AF.mil

Disappointment happens when our desires get thwarted. These desires can be very temporal and superficial or they can be deep full-on longings. When we disappoint ourselves or others, we want to hide. That’s when sadness or anger roll in which takes our response to disappointment to a darker place.

Overcoming disappointment begins when we recognize how common a human experience it is. Those of us who struggle with disappointment do not have targets on our backs. Even those who seem never to show disappointment, it just speaks to their own deceptively well-developed pattern of communicating or not communicating it.

My mom was our sole provider in the early years of our childhood. She was my hero and I never wanted to add to her stress. The goal was to be good. Full-stop. My little-girl “being good” could not take away all the difficulty of Mom’s life. The sitting by her, as a little girl, when she was crying over some disappointment, very naturally carried over into my own mothering of our children.

If I could be good (enough) maybe I could fend off the disappointment of those I loved…it does not always work out that way.

Once we reckon with our knee-jerk responses to disappointment, when our desires or goals in life get blocked, then we can moderate those responses. Again, that doesn’t mean we drop our expectations or hopes as low as possible. Nor does it mean we try to control every possible outcome. Or create a hard shell to protect ourselves.

Overcoming disappointment is to “check our hearts” regarding the cause of the disappointment and “set our minds” to put it into perspective. In that, we determine ways to deal with the loss or failure such that we can diminish the amount of time we spend sad and hopeless. We can reason together with others in the equation (family, friends, coworkers), but this is ultimately a private process through which we will wrestle on our own. We need to be patient with ourselves and with  others near us dealing with disappointment. It will not become our permanent address. Disappointment is best written with pencil to move forward.

I came to grips with the fact that my “being good” didn’t solve all my mom’s troubles, and that had to be ok. It was a worthy goal and cost me little really not to add to Mom’s load. When I got to that place, her disappointments were not because I wasn’t “good enough”, and her quick emotional recovery didn’t have to be an outcome of my coming close and showing care. It was simply a loving thing to do. We both grew together in responding to and overcoming disappointment.

As for my kiddos. Our daughter notes “mean girl” behavior but doesn’t let it define her or steal her joy; she is also aware that she could fall into the same patterns and has put accountability safeguards in her life to avoid that. Our older son played soccer for a county youth league and learned a lot about just having fun with other kids who didn’t make the school team. We have watched him mature so much, using his disappointments to fuel change and resilience. Our youngest has leaned into the “mommy” he has, and the life he has now. He, too, has learned to roll with his disappointments and to re-calibrate when things don’t go as he hoped.

Disappointment is a mean experience. However, if we can identify the deeper why (that longing or desire) that ignites disappointment, we can put out its fire. The fire that prompts us to loathe ourselves and our failings or moves us to punish or distance ourselves from those who disappoint. The fire is just best put out.

Life has so much more joy and meaning for us than our sinking down into the sackcloth and ashes of disappointment. It is possible to not even be aware of disappointment because some of us have put such controls into our lives so as NOT to feel it or ever be the cause of it for someone else. If this is you, consider what you are missing in the busyness of all the work of managing and deflecting disappointment. Join the rest of us, and let’s learn together how to overcome it and how to comfort others going through it.

[Below are helpful links – two are devotional; two are clinical; and the last is a list of to-do’s. Blessings.]

Worship Wednesday – In Disappointment, Peace…and Finally, Joy – a Playlist – Deb Mills Writer

Disappointment with God – the Root of Our Frustration – Dodie Smith

Expectation, Disappointment, and Sadness – Mary Lamia Ph.D.

Dealing with Disappointment – Manfred F. R. Kets de Vries

11 Ways Emotionally Intelligent People Overcome Disappointment – Laurie Sue Brockway