Category Archives: Hustle

Monday Morning Moment – I’m Going to Change the World…or At Least Try

Photo Credit: Inblix

[Adapted from the Archives – here and here]

My husband always brings me coffee. He did again this morning. When I asked what he had on his schedule, he replied, “Work…the usual stuff”.  Then he asked about my day ahead.

“I’m going to change the world.”

Now, that isn’t a usual Monday morning response. It actually surprised me. I really have absolutely nothing on my schedule. Nothing.

When he gave his take on his day, it reminded me of our Sunday night.

We both sometimes struggle with a bit of depression and foreboding on Sunday evenings…especially after a sweet weekend.

Kind of a shudder and shake preparing our heads for a new week.

Well…it’s Monday morning now…who knows what can happen, if we look for it. I am going to clear my head of all the sluggishness that’s set in from devouring too much political news…it’s a new day.

Making the bed every morning has been a habit of mine since childhood. Somehow in the middle of the chaos and clutter of life, that “made” bed stands in hopeful defiance.

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Admiral William H. McRaven a highly decorated Navy Seal, retired in 2014 from a 37-year military career. He oversaw Operation Neptune Spear – the military operation that culminated in the death of Osama bin Laden. In the year of his retirement, he was commencement speaker at the graduation ceremony of University of Texas – Austin. Blog - Change the World - Make Your Bed - pinterestPhoto Credit: Pinterest

As he encouraged the young graduates, he told of 10 lessons in his SEAL basic training. Beginning with “Make Your Bed”, they follow in brief (you can watch the video of his speech or read more detailed highlights here).

10 Life Lessons to Change Your World

1. If you want to change the world, start off by making your bed.

2. If you want to change the world, find someone to help you paddle.

3. If you want to change the world, measure a person by the size of their heart, not the size of their flippers.

4. If you want to change the world get over being a sugar cookie and keep moving forward.

5. If you want to change the world, don’t be afraid of the circuses.

6. If you want to change the world sometimes you have to slide down the obstacle head first.

7. If you want to change the world, don’t back down from the sharks.

8. If you want to change the world, you must be your very best in the darkest moment.

9. If you want to change the world, start singing when you’re up to your neck in mud.

10. If you want to change the world don’t ever, ever ring the bell.

Steve Nguyen, Workplace Psychology

Adm. McRaven closed the commencement speech with the following challenge:

“Start each day with a task completed. Find someone to help you through life. Respect everyone. Know that life is not fair and that you will fail often . . . but if you take some risks, step up when the times are the toughest, face down the bullies, lift up the downtrodden and never, ever give up….if you do these things, the next generation, and the generations that follow will live in a world far better than the one we have today, and what started here will indeed have changed the world for the better.”Navy Adm. William McRaven

 

You WILL change the world!

Besides making the bed, a habit of prayer and time in God’s Word also helps clear my head and set the course of my day. This morning, a resolve was stirred afresh to set myself on the course of a world-changing God. He loves us and will work good out of every situation for those who love Him and respond to His call on their lives (Romans 8:28).

A powerful piece by Jon Bloom a few years back continues to encourage and inspire. Below is just an excerpt:

“You will change the world, more than you know. And because of that, because your life will impact so many others, Jesus wants you to live prayerfully (Ephesians 6:18), walk carefully (Ephesians 5:15), and seek his kingdom first (Matthew 6:33). If you do, if you faithfully invest the “little” he has entrusted to you, no labor of yours in this life will be in vain (1 Corinthians 15:58) and he will entrust you with more in the life to come (Matthew 25:21).”Jon Bloom, Desiring God

You Will Change the World – Wisdom from Jon Bloom – Deb Mills

So to you out there…and especially to you, Dave…the bed’s made. Praying for you and for me…as we prepare and brace ourselves to change the world. Who knows what God will do as we stand ready?!Blog - No Life wasted 11

[Postscript: Thank you, Dave, for your willingness to follow God where He leads you…and all the amazing people, memories, and God-lessons we have in our lives because of that willingness. Thank You, God, for every stamp in my passport, and for being there every step of the way…including this very day. Help me to take hold of it…I can change the world, because of You.]

 

Monday Morning Moment – Building Our Own Personal Surge Capacity in the Longer Stretch of COVID-19

Photo Credit: Long Running Living

Let’s talk about capacity! I’m still working on my Monday blog on a Tuesday. One of the fall-outs of COVID.

What started, in our country, as a sprint in March is turning into more a long-distance run. 6 months now. 184 days thus far of physical distancing (for this medically at-risk person).

Remember how we first thought it might be just 2 weeks of quarantining to eradicate the threat? OK, I was super-naive.

We’re becoming weary of certain words and phrases. Pandemic. Unprecedented. Uncharted. New normal. We’re all in this together. Even social distancing. [I was thankful when that phrase went out of vogue and “physical distancing” replaced it. “Social distancing” put a wrongful prescription on its hearers. We need to physical distance, yes, but never social distance. We have learned.]

Remember when surge capacity became a worrisome phrase in our daily news cycle. Will our hospitals have enough ICU beds and ventilators to properly care for the rising numbers of persons with grave cases of COVID? That was the fear. We heard the daily troubling reports from New York state officials. Those reports were heard, and hundreds of ventilators were sent, as well as the provision of field hospitals, even the arrival of a huge hospital ship.  Peak hospitalizations with COVID have passed for now. Surge capacity tested and proven ample.

Why does this matter?

Each of us has our own surge capacity (related to stress, trauma, loss). During COVID, we are all having it tested. Some more than others. I think of parents trying to juggle work, child care, and monitoring schooling. Teachers preparing in-class lessons and teaching remotely as well in the various hybrid programs. Essential workers. First responders. Hospital personnel.

Here is a general definition of capacity-building. It is where we are.

Capacity-building is defined as the “process of developing and strengthening the skills, instincts, abilities, processes and resources that organizations and communities need to survive, adapt, and thrive in a fast-changing world.” An essential ingredient in capacity-building is transformation that is generated and sustained over time from within; transformation of this kind goes beyond performing tasks to changing mindsets and attitudes. – United Nations Academic Impact

Remember when we first started experiencing COVID (at least in the news)? We had big plans for the physical distancing and working remotely and the time we would recoup in that experience. We would take a college course, learn a new language, renovate the house, or declutter our lives.

Then we were surprised at the sluggishness that we encountered. The dullness. The quiet that gradually turned into isolation.

We mentally prepared for a sprint, but the rules changed. We had to change how we ran to set our minds and bodies for a longer run.

Science journalist Tara Haelle recently posted an excellent piece on human surge capacity. “We need to recognize that we’re grieving multiple losses while managing the ongoing impact of trauma and uncertainty. The malaise so many of us feel, a sort of disinterested boredom, is common in research on burnout, Masten says. But other emotions accompany it: disappointment, anger, grief, sadness, exhaustion, stress, fear, anxiety — and no one can function at full capacity with all that going on.”

[Her article is one of a collection of three articles at Medium.com on capacity, power surge, zoom fatigue, and workplace diversity and inclusion.]

Haelle writes in detail on our surge capacity and how we can endure and actually build capacity for this season of prolonged uncertainty. Her main points follow (read her piece for greater detail).

  • Accept that life is different right now
  • Expect less from yourself
  • Recognize the different aspects of grief
  • Experiment with “both-and” thinking
  • Look for activities, new and old, that continue to fulfill you
  • Focus on maintaining and strengthening important relationships
  • Begin slowly building your resilience bank account

We don’t want to fall victim to what seemed like it would be a sprint but has turned into a marathon. Organizational psychologist and professor Adam Grant tweeted wisdom about the problem of becoming sluggish or judging that in others. [I do disagree that we’re all socially awkward now…just pointing to his Tweet.]

Photo Credit: Twitter, Adam M. Grant

Moving into the 7th month of COVID experience, we are making decisions on how to better maneuver. Still committed to safe practices but re-engaging in life with people we love…people whose influence and very presence we have missed in these physically distanced days.

Life is precious. There is a balance in what is real and how we can build capacity to meet that reality. Otherwise life becomes something less. We know what’s working and what’s not. If not, we can counsel with each other. I say we go for it…stretching ourselves out for the long distance run, bringing all those we can along with us.

Forgive the “motivational speechiness” – it’s what happens when I think too long on something and yet lack the answers. Recognition, desire and hope all together birth action…so let’s get after it!

Please post in Comments what is working in your life to build capacity. See you on the road.

[Postscript: The image below is one sort of those “both-and” situations Haelle prescribes. We as parents teach our children had to be resourceful and responsible in hard times, and we also teach them how they might make the world a kinder place for us all.]Photo Credit: The Purposeful Parenting Movement, Facebook

I’m Listening – Talk Has the Power to Save Lives – Radio Show

Monday Morning Moment – What You Think of Others Matters – Dave’s Wisdom

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[Adapted from the Archives]

Picture this scenario.

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always messing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus…at least on my bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have those thoughts changed?

We send signals to each other – whether we speak or not.

Mom raised us hoping we would be positive, peaceful people – often using the saying from Walt Disney’s film Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the reality of those conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I turn around and decide that person is also a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help rebuild trust with my team members. One day…that relationship may also turn. It’s worth the effort.

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Job coach and writer Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance ourselves from them. Sometimes, that is virtually impossible to do and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

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“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

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For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

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 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read, keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Worship Wednesday – Keep Me in the Moment – Jeremy Camp

Photo Credit: Ramstein AF

“I appeal to you therefore, brothers, by the mercies of God, to present your bodies as a living sacrifice, holy and acceptable to God, which is your spiritual worship. Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect. For by the grace given to me I say to everyone among you not to think of himself more highly than he ought to think, but to think with sober judgment, each according to the measure of faith that God has assigned. For as in one body we have many members, and the members do not all have the same function, so we, though many, are one body in Christ, and individually members one of another.”Romans 12:1-5

“For we are his workmanship, created in Christ Jesus for good works, which God prepared beforehand, that we should walk in them.”Ephesians 2:10

“…and be found in him, not having a righteousness of my own from the law, but one that is through faith in Christ—the righteousness from God based on faith. My goal is to know him and the power of his resurrection and the fellowship of his sufferings, being conformed to his death.”Philippians 3:9-10

The Scriptures give us a clear look at the large life God intends for us. He has set us apart from the world; He has prepared good works for us; He embeds us with His righteousness to faithfully endure whatever confronts us.

Then comes COVID.

Nothing in the character or purposes of God have altered. His children are still called to live in the present in His strength and to extend His love out to those around us.

[Writer Emma Grey Ellis has posted a fascinating article on the lethargy and depression that plagues us in the isolation of COVID. I can’t help but think there is also a spiritual component at work in this disease and in its prevention.]

This Sunday, our pastor Cliff Jordan of Movement Church finished teaching a series on God’s Kingdom Culture – focusing, this time, on the culture of displacement (listen here).

Displacement for us is that we’re not Home yet (Philippians 3:20). Cliff recalled his years playing high school basketball. It was a very high and privileged experience to be part of the Home team (playing in your own town and your own gym). When he was part of the Away team, it was a very different experience – no special treatment, and the team that most folks in the gym hoped would lose.

The church, here in this moment, is the Away team.

Basketball is a great picture of where we are as believers doing life, dealing with COVID.

When our children were in high school, the two oldest played basketball. At that time, our school was often the newcomer and underdog. What we lacked in experience and status, we made up for in enthusiasm, determination, and perseverance.[Seniors on the team of the 2007 boys’ basketball season of George Washington Academy, Casablanca, Morocco. Nathan “Beyond the Guitar” Mills is on the far right.]

We didn’t have a gym, so we were always the Away team.

As in life, especially in COVID life, we didn’t have to bring our “A” game. We had lots of opportunities to excuse ourselves from being all in. Between being “at-risk” or furloughed or parents all of a sudden juggling work and helping children school at home. The above-mentioned fatigue dampens our enthusiasm and stamina. Being truly “in the moment” as believers has become a challenge unlike any we’ve known previously.

It would be easy, again with the basketball analogy, to just wait out COVID and hope for better days, like the Away team might when the score starts mounting on the Home team’s board. Our enthusiasm wanes and our pace slows. We begin to give up before the game is over. And the bench!! What might have been “Put me in, Coach!” turns into thinking being #OfftheBench might not be a great idea. Our minds wander off the Word of God and onto anything else.

I love the tension of the pic below. The tension in those faces. Absorbed in the action on the court. Focused. Leaning forward. Ready at any moment to launch off the bench.Photo Credit: Needpix

Whether we feel benched by COVID or we’re very much in the game, the fact that we are the Away team doesn’t change anything about how God calls us to be engaged with Him and those around us.

Sure, we have to be creative at how to socially distance (for the sake of others and, at times, our own sakes)…but we don’t have to fall for being socially distanced from God’s glorious will for our lives.

Singer songwriter Jeremy Camp song “Keep Me in the Moment” could have been written for this season. The official video points to the beautiful, pulsating tension of lives lived well as God leads us through every situation. Redeeming the time.

Worship with me.
I’ve been thinking ’bout time and where does it go
How can I stop my life from passing me by, I don’t know
I’ve been thinking ’bout family and how it’s going so fast
Will I wake up one morning just wishing that I could go back?
I’ve been thinking ’bout lately, maybe
I can make a change and let you change me
So, with all of my heart this is my prayer
Singing oh Lord, keep me in the moment
Help me live with my eyes wide open
‘Cause I don’t wanna miss what you have for me
Singing oh Lord, show me what matters
Throw away what I’m chasing after
‘Cause I don’t wanna miss what you have for me (what you have for me)
Keep me in the moment
Oh, keep me in the moment
Keep me in the moment
‘Cause I don’t wanna miss what you have for me (oh)
When I wake up in the morning
Lord, search my heart
Don’t let me stray
I just wanna stay where you are
All I got is one shot, one try
One go around in this beautiful life
Nothing is wasted when everything’s placed in your hands
Singing oh Lord, keep me in the moment
Help me live with my eyes wide open
‘Cause I don’t wanna miss what you have for me (what you have for me)
Singing oh Lord, show me what matters
Throw away what I’m chasing after
‘Cause I don’t wanna miss what you have for me (what you have for me)
Keep me in the moment (keep me in the moment)
Lord keep me in the moment (keep me in the moment)
Keep me in the moment
‘Cause I don’t wanna miss what you have for me
I’ve been thinking about heaven
And the promise you hold
So, it’s all eyes on you
Until the day you call me home
Singing oh Lord, keep me in the moment
Help me live with my eyes wide open
‘Cause I don’t wanna miss what you have for me
(I don’t wanna miss, I don’t wanna miss)
Singing oh Lord, show me what matters
Throw away what I’m chasing after (oh)
‘Cause I don’t wanna miss what you have for me (yeah)
Keep me in the moment
Oh, keep me in the moment
Keep me in the moment
‘Cause I don’t wanna miss what you have for me
Keep me in the moment (keep me in the moment)
Oh, keep me in the moment (keep me in the moment)
Keep me in the moment
‘Cause I don’t wanna miss what you have for me (what you have for me)*
By the way…that Away team analogy is only for a few years. Home is also our experience. Home is where we celebrate with our forever Victor…together.

8 Ways to Be Present – Tom Stuart

Why God Wants You to Live in the Moment – Drew Smith

Monday Morning Moment – Overthinking – a Bane or a Benefit?

[Forgive my simple artwork. I figure if Darius Foroux can do it, I can follow his lead.]

Do you find it hard to turn your brain off? Not just at night, but during the day? Our brain, like the rest of our body, needs rest.

Some of us struggle with overthinking. We just can’t get our brains to stop thinking. Probably because we have set habits deep in our thinking lives. Not just ruminating on the past or worrying about the future. We could also be in jobs that require us to always be “on” – problem-solving, strategizing, managing crises.

To be the best we can be in sorting out solutions for work problems or setting course for a new direction, we need to somehow turn off our thinking, even for a few minutes each day.

Productivity consultant Darius Foroux‘s piece on overthinking came to my attention this week and got me thinking (which moves to overthinking pretty quickly). Check out his article How to Get Rid of the Thoughts That Are Clogging Your Brain.

Foroux presents the idea that both negative and positive thoughts can “clog” our brains. It’s our over-thinking along any line of thought that over time wears us out, such that we actually under-perform. Overthinking ironically leads to poor performance. Something to think about…besides its impact on our mental and physical health.

I’m an overthinker and in very good company with others. Overthinking doesn’t make us smarter. It’s just something we are prone to. Not just worrying or obsessing but that bent toward thinking we have to make something happen (fill in the blink of what that might be). It could be a control thing or just a coping mechanism.

Reading Doroux’s article on overthinking gave me pause. He recommends short-circuiting our overthinking by 1) being more self-aware, 2) examining our thoughts and thinking habits, 3) managing our thinking, and then 4) just taking joy in the moment.

Just think how managing our thinking overload could improve the quality of our lives and the outcomes of our work.

An example that came straight to mind was visits with my grandchildren. Everything doesn’t have to be a teachable moment, or a lesson on character, or even a meaningful communication. Sometimes it can just be down on the floor doing whatever they want to do…just being with them…in the moment.Photo Credit: Pikrepo

What do you think? In truth, I’m not sure I’m willing to give up all overthinking, given the other treasured overthinkers in my life. However, I sure don’t want to miss the joy of what’s right in front of me. How about you?

Here’s What happens to Your Body When You Overthink – Julia Ries

Why You Need to Give Your Brain a Break – Debbie Hampton

Thinking Is Bad For Your Health – Overthinking Is Worse – Hadi Khatib

Monday Morning Moment – Focus – This Won’t Take Long

Photo Credit: Picpedia

Click. Click. Click.

Notifications. Notifications. Notifications.

Meetings. Meetings. Meetings.

We live and work these days in a culture of distraction where focus is a rare commodity.

“The culture of distraction makes your ability to think deeply and creatively constantly threatened. Conceiving ideas and putting them into practice requires time for reflection, and for that you need a personal organization method like GTD: if you are able to create a space where you can think and reflect, you will be able to move forward with more things, with less energy and less time.”Francisco Sáez

Doing research this morning on focus, I came across the Tweet below:

All these devices can make our lives hackable, too. Our deep thinking time…our complex problem-solving capability…vulnerable.

What can we do to recover our focus? To be able to expand our recall and use our memory…our mind to its greatest capacity?

Entrepreneur and teacher/mentor William Treseder, co-founder of BMNT has written a book on this topic:

Reset: Building Purpose in the Age of Digital Distraction

Photo Credit: Amazon

While you’re waiting for the book to arrive, Treseder has also written a rapid read on focus where he outlines The Two Things Killing Your Ability to Focus . Those two killers are screen distractions (smart phones/tablets) and meetings.

He offers 5 easily executable ways out of our mental chaos and into focus. They are listed below but don’t miss his commentary on each here.

  • Practice mindfulness.
  • Organize tasks.
  • Clean up.
  • Shrink meetings.
  • Preserve buffers.

I am personally very easily distracted. To make these few adjustments is worth getting my focus back. Thoughts?

Oh…last thing: Treseder also wrote a thought-provoking piece on How to Develop a Mission Mentality. This takes the issue of focus to a much more “big picture” place. When we have set the “why” and “who” of our daily focus, we are compelled to stay at the task and bring others with us. That is mission mentality.

10 Tips to Stay Focused – Francisco Sáez 

Photo Credit: James Clear

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu

Monday Morning Moment – Micro-actions and Micro-behaviors – a Conspiracy of Small

Photo Credit: Edmund Burke, Pinterest

Micro-actions aren’t not the myriad of tasks that appear on our daily to-do lists. I’m defining micro-actions as all those brief, intentional acts we do that help us “get to goal”, “avoid mission drift”, or communicate value to those around us. Micro-actions can show up on in our daily habits (like my making the bed every morning, or Dave daily bringing me coffee). More often than not, they are  spontaneous – fitting the situation or need of the moment.Photo Credit: Slideshare, Mathew Sweezey

Micro-actions can include acknowledging the creativity/good sense of a teammate, writing thank you notes, taking a parking place farther from the building, making the difficult phone call (regarding a death or serious illness), stopping by the desks of coworkers just to say hi, sharing the praise for a project well-done, ordering a pizza for a young family.

Small, positive actions…that could have gone undone and unnoticed if undone…but the impact!! The impact can be substantial for a teammate, family member, or neighbor.

Take these wise words from Small Kindnesses by Danusha Laméris:

I’ve been thinking about the way, when you walk
down a crowded aisle, people pull in their legs
to let you by. Or how strangers still say “bless you”
when someone sneezes, a leftover
from the Bubonic plague. “Don’t die,” we are saying.
And sometimes, when you spill lemons
from your grocery bag, someone else will help you
pick them up. Mostly, we don’t want to harm each other.
We want to be handed our cup of coffee hot,
and to say thank you to the person handing it. To smile
at them and for them to smile back. For the waitress
to call us honey when she sets down the bowl of clam chowder, and for the driver in the red pick-up truck to let us pass. We have so little of each other, now. So far
from tribe and fire. Only these brief moments of exchange.
What if they are the true dwelling of the holy, these
fleeting temples we make together when we say, “Here,
have my seat,” “Go ahead—you first,” “I like your hat.” – Danusha Laméris

What micro-actions do you incorporate in your day, regularly or occasionally? Please comment below. Also we would love to hear your stories of a “micro-action” someone did with you in mind.

Micro-behaviors go deeper than micro-actions. They are defined as  tiny, often unconscious gestures, facial expressions, postures, words and tone of voice which can influence how included (or not included) the people around us feel.  Micro-behaviors become habitual and unconscious. They expose how we think and reveal our current worldview…our preferences, our prejudices, our bias. Our micro-behaviors send messages to others without us even being aware. A look (or look away), a tone of voice, a move toward inclusion or exclusion.

When our micro-behaviors (or those we observe in others) are positive, they are a not-so-subliminal uplifting experience – communicating affirmation, belonging, care. It’s when they are negative that we need to check them (when we become aware) and decide is that really what we want to communicate. Is that really who we have become toward certain segments of people?

Our American culture has shifted away from civility and community and more toward sarcasm and tribalism. [See Alan Weiss‘ piece on Tribalism vs. Community] These changes show up in our micro-behaviors.

Author, educator Karen Swallow Prior, in her book Booked, writes about satire in a way that reflects our culture’s bent toward sarcasm:

“[Jonathan] Swift helped turn my contempt for the foolishness I saw in others into compassion. While contempt leads to the case of isolation, compassion leads to a freedom found only in community…It was so easy to see [foolishness] in others, much harder to recognize it in myself. “Satire is a sort of glass,” Swift said, “wherein beholders do generally discover everybody’s face but their own.” Did I love satire only because in it I saw everyone else but me? Was I as blind to my own faults as Swift showed others to be? It seemed so.” – Karen Swallow Prior

Photo Credit: Facebook, William Curtis

Micro-actions and micro-behaviors…something to consider on a Monday. How can I take a few minutes here and there through the day to encourage or empower a colleague…or stranger, even? What am I communicating when keeping eye contact during a conversation and showing genuine interest in the other person? On the converse, what does my face fixed on my phone or computer screen, or my head down, shooting through the lobby toward my office, say to those we might have greeted but didn’t…discounting them by our behavior?

Thoughts?

How Can You Spot Really Good Leaders? They Practice These Simple 2-Minute Habits DailyMarcel Schwantes

Be a Pal, My Dudes – Erika Hall

#MicroActions on Twitter

#Microbehaviors on Twitter

Hack the Culture with Micro Changes – Marcella Bremer

Micro-actions, Fragmentation, and Influence – Peter Roy – Asian Efficiency Team

What Are Micro-behaviours and How Do They Impact Inclusive Cultures? The Little Things That Make a Big Difference – Caroline Arnold

Micro-Behaviours – What They Are and How They Impact Inclusion – Jan Hills

How Micro-Actions Can Help You Conquer Your Goals – Megan Nye

The Top 6 Micro-Actions for Entrepreneurs

Monday Morning Moment – A Store Opens and a Business Thrives – Thanks to a Decades-Old Business Philosophy Still Relevant Today

In all the years I’ve known Dave’s Uncle Bob, he made grocery shopping and restaurant meals more like field trips. He was a grocer for many years and then owned and operated restaurants later in life. Never meeting a stranger and one of the most kindly and engaged men I’ve ever known, he would talk to anyone who was willing. About the store/restaurant design, why the particular products or menu items, taking everything in through his experienced and cultivated senses. Then we would talk about it. “Do you see how they….?” “You know what she said about….?” I learned so much from him about customer service, product presentation, and business practices. He had a terrific understanding about what makes for excellence.

I think Uncle Bob and Mr. George could have had great talks.

George W. Jenkins, Jr. was the founder of Publix Supermarkets. He opened his first Publix food store in 1930, during the Great Depression. He and his store associates managed to make it through that trying time when so many businesses suffered or closed.

Last week, I attended the family night before the Grand Opening of another Publix Supermarket in Richmond, Va. We now have them all over the city, but they only arrived here in 2017. Richmond has several grocery store chains, and I wasn’t sure how Publix would do…but…it has prospered.

I learned much about the store at that pre-grand opening family night (store employees are called associates and the family night was for families of this latest store’s associates). The store was ready to go. Groceries, produce, prepared foods, meat and dairy were all in place in gleaming cases. For the families, snack stations were set up all over the store. It was yummy! Then we were gathered for the welcomes and introductions of different department leads. There was a prayer which I thought unusual but special. Then Mr. George’s name was often spoken as different individuals talked about how special Publix was to them through the years. The company seems not to have experienced mission drift in all these 89 years since the first store opening.

Todd Jones, the CEO of Publix Supermarkets, was present as well as several other regional executives. There was much applause as he asked for a show of hands of those who had worked for Publix from less than a year on up. Two persons had worked for 45 years at Publix. One of them had started as a bag boy, like Todd Jones himself. Whenever possible, Publix promotes from within. It was neat to see how employees could very naturally rise to the top as they took opportunity for training and leading over years of work.

I picked up a little booklet at the welcome table. It was entitled Lessons From Our Founder – Publix’s Founder George W. Jenkins. Here they are listed below:

  • Invest in others. – Publix is the largest employee-owned grocery chain in the US. Every employee (even parttimers after 1000 hrs. can buy stock. Ownership brings its own desire for excellence.
  • Give back. – Mr. George was a philanthropist throughout his life as a successful businessman. Once asked, “Mr. George, how much do you think you’d be worth today if you hadn’t give so much away?” His immediate response was: “Probably nothing.”
  • Prepare for opportunity. – Publix employees, or associates, have opportunities from the beginning to apply themselves toward excellence and future job advancement.
  • Be there. – Mr. George knew the importance of being present in his stores. CEO Todd Jones follows his example in attending store openings and celebrating associates’ advancement. Being there, at all levels, matters.
  • Respect the dignity of the individual. – Mr. George also always had an open door policy. He welcomed ideas. He allowed for mistakes. He cared about the associates. Each person brought something special to the work.
  • Treat customers like royalty. – This, for all of us customers, is the best part. No matter how beautiful the stores are or how good the food is…how we are treated is why we come back.

Do the right thing. – That was Mr. George’s summary on his business philosophy.

What company out there would not profit from such a corporate philosophy?

Finally, in case you don’t have a Publix in your city but run across one in your travels: the best cakes and fried chicken in our town now!

In the Words of Mr. George – Jennifer B.

Monday Morning Moment – The 3 I’s of Leaders Who Get Things Done and Loyalty Won

Photo Credit: ITD Assessments

Happy Monday Morning! Let’s talk about leadership. It’s one of my favorite learning curves. Not so I can tell others how to lead (a terrible temptation – like it’s my job…sheesh) but more to celebrate those who lead well. Leading well doesn’t necessarily come with the job description…more, it comes with the three “I’s” in this piece. Leading well is learned and developed through life for all of us. So no discouragement here. I am thankful for those who lead (me and others) well, for sure. So here we go, and here’s what inspired this post.

Earlier this morning, while working at my desk, I could hear the excited tones of a phone conversation. You could tell by the rise and fall of the voice that his office door was open and he was walking around. It was fortunately impossible to hear the content of the conversation – muffled by physical distance – but the intensity of the conversation was clear. Positive, urgent, engaging intensity!

While I was passively aware of the happy drone of the above conversation, a piece by writer, pastor Eric Geiger popped up on my Twitter feed. He shared the 2 Qualities in All Great Leaders. His focus was intensity and intentionality.

It inspired my thinking and stirred me to add a third “I” to his characteristics – inclusivity. [I love alliteration – happy it worked.]

Intensity – Geiger emphasized: “The passion of the team will rarely rise above the passion of the leader.” As leaders, we need intensity in our direction in the execution of our vision. This is a high-burn characteristic and can, over time and tension, lose the heat and edge necessary for razor focus. Intensity can give way to a sense of “We all know what needs to be done” or “Keep doing what you’re doing”… without the urgency that keeps us from mission drift in our work. Intensity is a heart issue – with a high sense of personal responsibility. We lead like the future depends on it…as well as today. To keep intensity in our leadership requires intentionality and inclusivity.

Intentionality – Geiger’s take on intentionality is brilliant: “Leadership without intentionality results in chaos for the people on the team and for those being served…Intentionality means having a clear understanding of your mission, your culture, and where you are headed. Great leaders fight the drift away from intentionality and toward a plethora of competing directions.”

Intentionality is not just an ongoing earnestness to serve a team or organizational vision. It is the dogged determination of a leader, fixed on the goal, to bring every resource to bear on reaching it. This is less task-orientation and more a resource-orientation. Less an “urgent need” focus (although urgent needs matter as well) and more a big picture focus. A daily plan for execution…or we too easily veer into the ditch.

Inclusivity is what I add to Geiger’s excellent qualities for great leaders. By “inclusivity”, I mean a leader’s openness to bringing varying opinions and expertise to the table and providing a vehicle to do this on a regular basis.  It is the messier, less controllable aspect of leadership. A proverb comes to mind when thinking of workplace inclusion or inclusivity:

“Where there are no oxen, the manger is clean, but abundant crops come by the strength of oxen.” – Proverbs 14:4

Writer pastor Jason Jackson‘s brief commentary on the proverb above supports inclusivity:

“Oxen are the tools for an abundant harvest. Their cost and inconvenience does not compare with their productivity.

Solomon is not simply giving a lesson in agriculture. Here are two principles:

  1. get the right tools [people] for the job you need to do, and
  2. the cost [to the leader] of the right tool is worth it.”

Leading Through Inclusion: Traits to Help Us Be Better Leaders – Maja Egnell

Inclusivity reminds us of the great lessons on leadership we have from Jim Collins. He has written extensively on great companies and great leaders. Collins urges leaders to not only get the right people on the bus, but also the right persons in the right seat.

Leaders of Great Companies Ask: First Who, Then What? – Wendy Maynard

Inclusivity is a lot of work for the leader but it creates a much more empowering and impactful workplace and a better outcome in the end. When decisions are being made or products/services are being developed, who needs to be at the table? Same folks each time may not get us where we hope to go. It definitely will not urge a team toward the goal, or the vision, or an engaged sense of belonging.

Photo Credit: John C. Maxwell, Brainy Quote

Here’s to intensity, intentionality, and inclusivity in our leaders. Thanks, Eric Geiger, for your inspiration this morning…as well as that guy on the phone down the hall.

2 Qualities in All Great Leaders Eric Geiger

6 Questions That Reveal If You Are an Inclusive Leader – Ryan Jenkins

6 Reasons to Be an Inclusive Leader – Ryan Jenkins

3 I’s of Effective Leadership (Integrity, Influence, Impact) – Naphtali Hoff

The Three I’s of a Great Leader (Initiative, Inspiration, Intuition) – Joy Ruhmann