Tag Archives: Zoom Fatigue

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Monday Morning Moment – Building Our Own Personal Surge Capacity in the Longer Stretch of COVID-19

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Photo Credit: Long Running Living

Let’s talk about capacity! I’m still working on my Monday blog on a Tuesday. One of the fall-outs of COVID.

What started, in our country, as a sprint in March is turning into more a long-distance run. 6 months now. 184 days thus far of physical distancing (for this medically at-risk person).

Remember how we first thought it might be just 2 weeks of quarantining to eradicate the threat? OK, I was super-naive.

We’re becoming weary of certain words and phrases. Pandemic. Unprecedented. Uncharted. New normal. We’re all in this together. Even social distancing. [I was thankful when that phrase went out of vogue and “physical distancing” replaced it. “Social distancing” put a wrongful prescription on its hearers. We need to physical distance, yes, but never social distance. We have learned.]

Remember when surge capacity became a worrisome phrase in our daily news cycle. Will our hospitals have enough ICU beds and ventilators to properly care for the rising numbers of persons with grave cases of COVID? That was the fear. We heard the daily troubling reports from New York state officials. Those reports were heard, and hundreds of ventilators were sent, as well as the provision of field hospitals, even the arrival of a huge hospital ship.  Peak hospitalizations with COVID have passed for now. Surge capacity tested and proven ample.

Why does this matter?

Each of us has our own surge capacity (related to stress, trauma, loss). During COVID, we are all having it tested. Some more than others. I think of parents trying to juggle work, child care, and monitoring schooling. Teachers preparing in-class lessons and teaching remotely as well in the various hybrid programs. Essential workers. First responders. Hospital personnel.

Here is a general definition of capacity-building. It is where we are.

Capacity-building is defined as the “process of developing and strengthening the skills, instincts, abilities, processes and resources that organizations and communities need to survive, adapt, and thrive in a fast-changing world.” An essential ingredient in capacity-building is transformation that is generated and sustained over time from within; transformation of this kind goes beyond performing tasks to changing mindsets and attitudes. – United Nations Academic Impact

Remember when we first started experiencing COVID (at least in the news)? We had big plans for the physical distancing and working remotely and the time we would recoup in that experience. We would take a college course, learn a new language, renovate the house, or declutter our lives.

Then we were surprised at the sluggishness that we encountered. The dullness. The quiet that gradually turned into isolation.

We mentally prepared for a sprint, but the rules changed. We had to change how we ran to set our minds and bodies for a longer run.

Science journalist Tara Haelle recently posted an excellent piece on human surge capacity. “We need to recognize that we’re grieving multiple losses while managing the ongoing impact of trauma and uncertainty. The malaise so many of us feel, a sort of disinterested boredom, is common in research on burnout, Masten says. But other emotions accompany it: disappointment, anger, grief, sadness, exhaustion, stress, fear, anxiety — and no one can function at full capacity with all that going on.”

[Her article is one of a collection of three articles at Medium.com on capacity, power surge, zoom fatigue, and workplace diversity and inclusion.]

Haelle writes in detail on our surge capacity and how we can endure and actually build capacity for this season of prolonged uncertainty. Her main points follow (read her piece for greater detail).

  • Accept that life is different right now
  • Expect less from yourself
  • Recognize the different aspects of grief
  • Experiment with “both-and” thinking
  • Look for activities, new and old, that continue to fulfill you
  • Focus on maintaining and strengthening important relationships
  • Begin slowly building your resilience bank account

We don’t want to fall victim to what seemed like it would be a sprint but has turned into a marathon. Organizational psychologist and professor Adam Grant tweeted wisdom about the problem of becoming sluggish or judging that in others. [I do disagree that we’re all socially awkward now…just pointing to his Tweet.]

Photo Credit: Twitter, Adam M. Grant

Moving into the 7th month of COVID experience, we are making decisions on how to better maneuver. Still committed to safe practices but re-engaging in life with people we love…people whose influence and very presence we have missed in these physically distanced days.

Life is precious. There is a balance in what is real and how we can build capacity to meet that reality. Otherwise life becomes something less. We know what’s working and what’s not. If not, we can counsel with each other. I say we go for it…stretching ourselves out for the long distance run, bringing all those we can along with us.

Forgive the “motivational speechiness” – it’s what happens when I think too long on something and yet lack the answers. Recognition, desire and hope all together birth action…so let’s get after it!

Please post in Comments what is working in your life to build capacity. See you on the road.

[Postscript: The image below is one sort of those “both-and” situations Haelle prescribes. We as parents teach our children had to be resourceful and responsible in hard times, and we also teach them how they might make the world a kinder place for us all.]Photo Credit: The Purposeful Parenting Movement, Facebook

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Monday Morning Moment – Maximizing the Benefit of Video Meetings and Minimizing “Zoom Fatigue”

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Photo Credit: Flickr, John Kless

What would we do during these days of COVID-19 without FaceTime, Zoom meetings, Microsoft Teams, or Skype?! Sheltering at home, working from home, and social distancing have all drawn us into more of a solitary work and life. Having these online conversation opportunities keeps our daily lives open to those we wouldn’t otherwise see. Unfortunately just as meetings in real life as well as large family gatherings can exhaust us, so can the electronic facsimiles.

We want the good of them, and we sure don’t want to burnout on them before our stint with the Coronavirus is over.

Thankfully there are clinicians, creatives, and other thought leaders out there who are keeping online meetings fresh and inviting.

Psychologist Steven Hickman has written an incredibly insightful article on Zoom fatigue. Here are some of his observations:

[Related to his various Zoom meetings during COVID-19] “I have felt joy arising to see the faces and hear the voices of people whose faces and voices I first encountered when we were breathing the same air, standing in the same physical space, each (in Dan Siegel’s term) “feeling felt” by the other. And so it was nice to be with them electronically in this age of social distancing and sheltering in place.

And that was it, it was nice. I’ve been so busy lately that I thought perhaps I was just fatigued. But the more it happens, the more I realize that I end up feeling both connected but disconnected to these dear people.”

“…when we start to be over-stimulated by extraneous data that we haven’t had to process in the physical world [all the faces on a Zoom meeting, the pets, the background, our own fiddling with phone or other outside the screen’s view], each new data point pushes us just a little bit farther away from the human-to-human connection that we all crave and appreciate.“

“Italian management professor Gianpiero Petriglieri recently tweeted ‘It’s easier being in each other’s presence, or in each other’s absence, than in the constant presence of each other’s absence.’“

Zoom Exhaustion Is Real. Here Are Six Ways to Find Balance and Stay Connected – Steven Hickman

Dr. Hickman then offers 6 interventions to boost the benefit of these online meetings while dissipating their down-side:

    • Take a few moments before clicking “Start” to settle and ground your attention. [My note: I find this so helpful because otherwise we are rushing into an online meeting, as if we’re running late for an in-person meeting. All the emotions and some of the guilt of being late.]
    • Take the time to truly greet whoever is in the room with your full attention—offer your attention to each face that appears (if the group is not too big). Give yourself a moment for each person to make an impression on you, and “take in the good” as Rick Hanson would say. Give yourself an opportunity to feel what it feels like to be in the presence of another. [My note: I LOVE his reminder of mindfulness. We struggle with truly being present with people…in the moment. Good word.]
    • Choose “speaker view.” In Zoom, one can choose Speaker View or Gallery View. [My note: I didn’t notice before that a “speaker view” is available. I love seeing all the faces, but maybe they can be distracting as well. Something to think about, especially for a work or content meeting.]
    • Resist the urge to multitask. I need to let go of a bit of “efforting” and let my attention rest more lightly and lovingly on what (and who) is before me. [My note: This multitasking adds to our “Zoom fatigue” when we are trying to get more done than is reasonably possible and stay tuned into what’s going on in the online meeting. We may need to look away or focus more lightly on the screen, but multitasking will take away from our experience of those in the meeting.]
    • Try to take measured breaks between sessions.
    • And finally, remind yourself periodically that this is a new place between presence and absence that we will have to learn how to accommodate as we go forward into the uncertain future. It is both better than absence…and not quite as resonant as presence.

Thank you, Dr. Hickman, for this excellent piece of counsel.

What counsel do you have to keep online meetings engaging and pleasurable for those in attendance? Please comment below.

In my experiences of late with video meetings, we have tried to keep things rolling in terms of content and invite the addition of humor/play if it doesn’t already exist. Game nights came even be planned as online meetings. Family dinners, coffee breaks, teatimes, or happy hours can also be orchestrated via Zoom or one of the other platforms. Time limits are helpful. Chatroom groupings as part of a larger online meeting are helpful. One friend of ours actually added a dressup/costume element to his video meetings.

Online meetings should be just part of our arsenal of tools to stay in touch with each other. It’s way too early in this historical season for us to grow weary of them. I am grateful and will continue to be…let’s help each other to keep them beneficial for all involved…whether it’s two people or a large roomful.[Our son who is an essential worker and therefore unable to visit us because of his potential exposure to COVID-19 at work. So grateful to see him at least this way.]

Zoom Fatigue: Don’t Let Video Meetings Zap Your Energy – Some “Cheats” to Help You Beat Zoom Fatigue Before It Beats You – Suzanne Degges-White

6 Pro Tips for Overcoming Zoom Meeting Fatigue – Kelsey Ogletree

I’ll Be Right Back. How to Protect Your Energy During Zoom Meetings – Elizabeth Grace Saunders

6 Tops For Avoiding Zoom Fatigue in the Age of COVID-19 – Leah D. Schade