Tag Archives: leadership

An End-of-Year Leadership Checklist – Priority for Your Team, Your Organization, and Your Own Longevity and Effectiveness

Photo Credit: Wild Apricot

[This is the followup piece from yesterday’s Monday Morning Moment.]

It’s December. Back to the office after the snow day. The squeeze is on our calendars as we march toward the end of the year. Here’s the question: how do we truly finish strong with the hope of an even stronger start in the new year?

If it’s all you can do to just try to finish…then you do what you can, for sure. Reflecting on this year may have to come in January. We all know the pressure doesn’t change just because we have new planners to fill. If we make this a priority, it actually could have great impact on the pressures…and the people under your watch, experiencing a similar pressure. We can change it up.Photo Credit: Gryphon Networks

Here are summaries of 5 end-of-the-year checklists from 5 business leaders. We can choose one or choose from each. In brief:

Lolly Daskal, founder of the leadership consulting firm Lead From Within, is one of my favorite writers/speakers on leadership. Her end-of-the-year checklist is in the form of 18 no-nonsense questions on your own leadership and character. Penetrating and informative. Here are a few of my favorites from that list:

  • Did you act decisively?
  • Did you build others up?
  • Did you listen before you speak?
  • Did you cultivate leadership in others?
  • Did you lead with positivity?
  • Did you navigate or fix?
  • Did you value the unique contributions of others?
  • Did you lead by example? – Lolly Daskal

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Marcel Schwantes, founder of Leadership From the Core, gives a rapid read, 5-point checklist which follows. Everything he writes is golden, so you definitely want to click on the article to fill in the blanks on how you execute these points starting now and into the new year:

  1. Shine the spotlight on your employees.
  2. Give direct and actionable feedback.
  3. Get to personally know your employees.
  4. Get in the habit of recognizing and praising your people.
  5. Create and communicate a shared vision of the future. – Marcel Schwantes

[We all think we do the 5 above well. Re-assessing, especially at end-of-year is key to truly being who we think we are for those we lead.]

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“As leaders, we often move from one year to the next with little or no time spent reviewing the year just past from a purely leadership perspective.”Les McKeown

Business writer, Les McKeown, also prescribes a brilliant 5-point end-of-the-year checklist for leaders:

  1. Manage the narrative.
  2. Straighten the angels.
  3. Cull.
  4. Restock.
  5. Center yourself.

McKeown gives practical examples and exercises on how to finish the year healthy…for your benefit and that of your employees and organization. Honestly, this is creative and illuminating stuff…worth every minute of what you invest in it.

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Business consultant and writer Terry St. Marie offers a 10-point end-of-year checklist that covers all the bases. The following are my 3 favorites from his list:

  1. Read Your Fine Print – Every leader’s strengths, if overplayed, can turn out to be a negative – I call that the leader’s “fine print“; things that we need to be careful about.  Sort it all out early and become more aware of your “fine print“.
  2. Put The Right Team On The Field – Take stock of your team and their strengths and weaknesses, and ask a few hard questions:  Is everyone committed to the new year and the new plan?  Did you have some unresolved issues from last year that are still hanging out there?  Do you need to reshuffle a few things now before things get too busy? Answer these questions NOW,  take whatever corrective action is necessary, and give your team a better chance for success.
  3. Clean Out Your Ears – This one’s real simple – prepare your ears to listen, with this virtual “Q-Tip”.   Sit down at your desk, close the door, and turn off your handheld and computer.   Feel and “hear”  what it’s like to not multitask, and just take in what’s happening around you.   Make a mental note to recreate this “listening environment” every time you are in the presence of your teammates.

Don’t miss the other points of St. Marie’s checklist. Again, brilliant.

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Following are my favorite 5 of the 15-point end-of-the-year checklist formulated by the Forbes Coaches Council.

The end of the year is the perfect time for a SWOT analysis — a review of Strengths, Weaknesses, Opportunities and Threats. (Forbes Coaches Council)

Celebrate – If we don’t take time to celebrate (even the small things), we become burnt out, frustrated, and ineffective. Do something special for your team to celebrate their strengths. – (Forbes Coaches Council)

Show appreciation for your employees – Go beyond the usual card. Offer your clients and employees something of significance that you believe will make them feel special…valued. – (Forbes Coaches Council)

Get to know someone new in the company – While the holidays are full of food and stories, leaders should take the time to meet others downline in the company. Brown bag it with someone you don’t know. Invite an employee out to lunch. And talk about everything other than work! This will help you relate to others who typically don’t see you every day. This can improve the culture, as you challenge others to do the same. – (Forbes Coaches Council)

Budget for leadership development – At the end of the year, take time to add leadership development training in the next year and invest in your upcoming talent. This way, you increase employee retention and employee engagement. Plan for the future, invest in your talent.(Forbes Coaches Council)

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There you have it. My hope is that this is more encouraging than burdening. If we carve a chunk of time to do this, both privately and with our team, it will yield all kind of good with which to enter the new year. Both relationally and strategically for the sake of the organization.

A Year-end Checklist That Will Make You a Much Better Leader – Lolly Daskal (2018)

15 Things to Top Your Business Checklist for the new Year – Forbes – 2017

A Year-end Checklist That Will Make You a Much Better Leader – Marcel Schwantes (2016)

A Great Leader’s Year-end Checklist – Les McKeown – 2012

A Leadership Checklist – 10 Things to Do Right Now to Make it a Great Year – Terry St. Marie (2010)

Monday Morning Moment – a Snow Day and an End-of-the-year Leadership Checklist

Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.

Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.

Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.

[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]

Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.

I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.

Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.

By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.

A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.

Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes

We think we’re doing all those things…but are we?

Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].

Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.

A Year-end Checklist That Will Make You a Much Better Leader – Lolly Daskal (2018)

15 Things to Top Your Business Checklist for the new Year – Forbes – 2017

A Year-end Checklist That Will Make You a Much Better Leader – Marcel Schwantes (2016)

A Great Leader’s Year-end Checklist – Les McKeown – 2012

A Leadership Checklist – 10 Things to Do Right Now to Make it a Great Year – Terry St. Marie (2010)

5 Friday Faves – December Song, Christmas Adverts, Food Insecurity, God’s Purposes, and Giving

This week and the month of November has come to a chilly close. December brings in the the season of Advent and the countdown to Christmas. I will do everything possible to slow down time, to savor the month ahead, and to remember, as Thanksgiving already prompted us, all the reasons we have to be grateful. Here are this week’s favorite finds (also revisiting some old precious ones):

1) December Song – This time in 2016, singer Peter Hollens introduced an original Christmas song. It is now one of my favorite songs of the season. How he introduced it was quite creative. He orchestrated a contest for people to do covers for the song and he had the entrants juried by a small hand-picked group of judges. Nathan (Beyond the Guitar) submitted an arrangement, and in the hundreds of contestants, he came in 16th in the hundreds of contestants. Here is the beautiful December Song and Nathan’s arrangement as well.

2) Christmas Adverts – Remember the Hallmark Christmas commercials of years past? Like this one. I am a sucker for sappy Christmas adverts. Tear up like clockwork. Many of the very best commercials come from Europe and other parts of the world. Here are some faves from this year and years past:

[The one below was produced with a pittance of $65 cost. Brilliant.]

3) Food Insecurity – This is the social dilemma of not having adequate access to fresh, healthy food. When marked by geography, the phrase food deserts is also used.Photo Credit: Mary Lide Parker

A simple Facebook post by a friend generated a thought-provoking, rich conversation on this topic.

Photo Credit: Alee Swanner, Facebook

I share the links from that conversation below.

The Root of the Problem – an Interview with Lindsey Haynes-Maslow – Mary Lide Parker

The Role of Local Food Availability in Explaining Obesity Risk Among Young School-aged Children – Helen Lee

School and Residential Neighborhood Food Environment and Diet Among California Youth – Ruopeng An & Roland Sturm

Studies Question the Pairing of Food Deserts and Obesity – Gina Kolata

Should the Concept of a Food Desert By Deserted? – Layla Eplett

Always being aware of those who may need food is important. This time of the year, we are more likely to give to food banks, church food pantries, and other outreach ministries. This is just a beginning place…but it is a beginning. The family below introduced “canstruction” to us, and we do it every Christmas because of them.Photo Credit: Brenda McEwan, Facebook

4) God’s PurposesWisdom Hunters writer Shana Schutte has posted a fascinating list of 12 ideas on the purposes of God. Please take the time to read them. Comment below which ones were the most meaningful to you at this time. Mine were #1, #11, and #12. [For those of you who rarely click on my links – you know who you are – this one is not to miss.]

Photo Credit: Shana Schutte

Look Up, Child – [Speaking to Culture’s Preference to Youthful Leadership – Samuel D. James

To Survive Our High-Speed Society, Cultivate ‘Temporal Bandwidth’ – Alan Jacobs

5) Giving- On a trip to Walmart this week, I heard the Salvation Army bell ringing for the first time this year. Looking for the ringer, I saw the kettle but not the person. Finally saw him. He was an older black man standing away from the kettle, beyond the shadows of the building, to be able to soak up the warmer rays of the afternoon sun. He was very thin, “breath and britches” my mom-in-law would say. Ringing that bell for the sake of others less fortunate. Sure inspired me to give.

This is the season. I love the video below because we are not always open to give of ourselves…sometimes we need a nudge. Thankful for the nudges and the nudgers.

10 Overlooked People You Should Give Gifts to This Christmas

Baptist Global Response – Gift Catalog

That’s it for this week. Have a lovely weekend – this month fills quickly with all sorts of activities and adventures. Choose wisely and leave space for the unexpected. Maybe even a Christmas miracle.

Bonuses

Eight Blue Zone Lessons for Slowing Down – [Disclaimer: One of the 8 is “Do Happy Hour” – I don’t drink (lots of alcoholism among people I love and have loved – figure I’m vulnerable). So for those like me, I’m thinking any sort of afternoon break in the day – teatime, Happy Hour sans alcohol – would also work.]

FAQA – Frequently Asked Questions by Atheists – Six Day Science

Snowman Memories – This pic reminds me of a wonderful Christmas memory when our kids were small and we lived in Tennessee. Our Delaware family would arrive sometime over Christmas Day. Uncle Mark and Aunt Stacie didn’t make it until the evening because of a Christmas snow that blew in and complicated their travel. Almost immediately after they arrived, they took the kids outside and built a huge snowman out of the fresh and sticky snow. The kids named him “Oatmeal”. By morning, with the temperatures rising, he was quickly diminished but that sweet memory remains.Photo Credit: Beth Taylor, Facebook

…and the seed catalogs arrive:

Monday Morning Moment – When You Walk Out of a Meeting, and You Ask Yourself, “What Just Happened?”

Photo Credit: Media.Defense

Have you had that experience? Where you are meeting with your supervisor…either one-on-one or during a team meeting. She is guiding the conversation and asking compelling questions. Then you give your take on something, and it is as if you’re speaking another language. Then you make the judgment that this isn’t the meeting for you to lay out a strategy or viewpoint, so you stay silent. The meeting ends with your boss commending you/everyone in the room on a good outcome…”we got a lot done”.

Hmmmmm…”What just happened?”

I’ll never forget a strategy meeting earlier in my career. Fairly new to the team, I had been faithful to task in learning the processes and applying myself to fitting into the structure rhythms of our work team. When my supervisor called me in to talk about future directions, he asked my input on our marketing strategies. I actually thought he wanted to know what I thought. As we dialogued back and forth about what we were doing and what we could do to strengthen our messaging, I felt like a genuine and valued part of the team. Then my earnestness and enthusiasm must have gone too far. He commended my “good ideas” (a phrase that has come to mean a negative since then) and asked me to draw up a 5-year plan and we’d talk about those ideas again then.

Although he and I remain friends, we no longer work together. I never did that plan. The kind of work we did was so rapid in it evolution and execution that a 5-year plan was clearly irrelevant. It was clearly just a delay tactic for me to take my “good ideas” and tamp them down.

Not bitter…just wiser. So for that I’m thankful.

A meeting…or series of encounters that leave you wondering “what just happened” could relate to many factors. Culture shift, mission drift, power mongering. Any other factors come to mind for you?

I’d like to pose 3 actions that might help in awkward situations like these. They are by no means comprehensive. Just three helps.

1) Take notes in meetings. Put away your phones and other electronic devices. Pen and pad. Not being distracted by anything else will keep you more fully engaged with the conversation at hand. Note-taking is not for everyone, but you’ll be surprised how helpful it will be to refer back to the meeting conversation. Who said what? Where were the good ideas coming from? What were the responses? You can then keep communication going after the meeting in a healthy manner. You have captured the essence of what happened…important information is not lost…whatever happens next (execution of a plan or further planning meetings) potentially have the clarity you missed in today’s meeting.Photo Credit: PxHere

By the way, maybe someone is already tasked with note-taking. It’s for your sake…maybe only your sake. Worth it if you’ve been having head-scratching experiences of late.

2) Refuse to think ill of others. – Whenever possible, keep your thoughts away from negativity. Especially in judging the motives and character of people you work with. When we operate out of a determination to think well of them, communication can have greater clarity. For sure from our side. It’s when we allow our thoughts to go negative that we conversations can go murky.

Photo Credit: Entrepreneur

Now, there are limits to this, and I get that. In fact, we are wise to isolate out those who have shown themselves untrustworthy. Dr. Henry Cloud wrote the book  Necessary Endings which has an excellent chapter on the three kinds of people in the world – wise, foolish, and evil. Cloud explores, with little sentimentality, how we are to act in the company of each. I’m sure we all hope to find ourselves among the wise.

Necessary Endings: The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward – Henry Cloud

Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom – Deb Mills

3) Recognize that “gaslighting” can be operating in a meeting and no, you’re not going crazy. Recognize it; don’t take it personally; deflect; confront the perpetrator. Move on if possible.

Gaslighting is a form of manipulation that seeks to sow seeds of doubt in a targeted individual or members of a group, hoping to make targets question their own memory, perception, and sanity. Using persistent denial, misdirection, contradiction, and lying, it attempts to destabilize the target and delegitimize the target’s belief.” – Wikipedia

“Gaslighting is a colloquial term that describes a type of psychological abuse in which the abuser denies the victim’s reality, causing him/her to question him/herself, his/her memory, or his/her perceptions. The term gaslighting is also sometimes used to apply to the use of inflammatory behavior or language that provokes someone to behave in an uncharacteristic way.” – TheGoodTherapy.org Team

Photo Credit: Style Whack

I wrote about gaslighting before here.

Gaslighting for BeginnersGaslighting Techniques to Use at Work – Sarah Cooper

Gaslighting often happens in relationships when one person uses a sometimes subtle manipulation to cause the other to think maybe she/he misunderstood or over-reacted to something the former did or said. In this unhealthy situation repeated over the course of the relationship, the one being “gaslighted” can begin to distrust her/himself and even go as far as to question their sanity.

I have had this experience and it is highly unsettling.

Ironically, gaslighting can be done by a “good guy” who has developed some habits he uses without mean intent. It can happen to all of us…I’m thinking.

Read psychologist Stephanie Sarkis‘ two pieces below. Very helpful.

11 Signs of Gaslighting in a Relationship

Are Gaslighters Aware of What They Do? – Stephanie Sarkis

Photo Credit: Wikipedia

You’re Not Going Crazy: 15 Signs You’re a Victim of Gaslighting – Aletheia Luna

The Culture of Any Organization Is Shaped…By the Worst Behavior the Leader Is Willing to Tolerate – Rich Lochner

Gaslighting in the Workplace Part 1 – What Is Gaslighting and Who Does It? – Heather Bowden

Gaslighting in the Workplace Part 2 – Oh no! I’m a Gaslighter! – Heather Bowden

If you got to the end of all this, here is quite a different piece on “What just happened?” – when your boss may be impressed with you without showing it. Enjoy!

12 Signs Your Boss Is Impressed with You, Even Thought It Doesn’t Seem Like It – Aine Cain

Monday Morning Moment – Your Company’s Secret Change Agents – with Richard T. Pascale, Jerry Sternin, and Chinese Philosopher Lao Tse

Photo Credit: Waggl

We have all encountered people in life who are bright stars in our universe. They aren’t necessarily those who climb the corporate ladder or win public office. However, in their own niche, in their own small place in a company or community, they are brilliant change agents, people making a difference and moving us to a better situation. Just by showing up.

[Please take the time to share in Comments your experience of such a person – either at work or in your family or friend space.

Organizational change is usually driven from top-down planning and execution. Occasionally, those changes are not received well by the company employees or organizational members. Ownership doesn’t follow and at some point the change fizzles into something altogether different.

Wouldn’t it be wisdom to create successful and sustainable change? What is missing from typical change orchestration? Is change planned in the isolation of the executive conference room or in the company of those most impacted by the change.

Business authors and educators Richard T. Pascale and Jerry Sternin wrote several years ago about the very environment where positive and impactful change takes place. Their piece is titled Your Company’s Secret Change Agents and was introduced to me by a friend in a huge time of change himself. I wondered if his own situation resonated with this piece.

Pascale and Sternin write about the power of positive deviance. it is defined below.

Photo Credit: Slideshare

Positive Deviance is based on the observation that in every community there are certain individuals or groups whose uncommon behaviors and strategies enable them to find better solutions to problems than their peers, while having access to the same resources and facing similar or worse challenges.

Five basic steps serve as the backbone of the approach. The 5 D’s are:

  1. Define the problem, its causes and common practices, and articulate desired outcome.
  2. Determine presence of PDs,
  3. Discover their uncommon but successful behaviors & strategies through PD inquiries,
  4. Develop activities based on the inquiry findings
  5. Discern (monitor and evaluate) the results. – Positive Deviance Initiative

The Power of Positive Deviance – How Unlikely Innovators Solve the World’s Toughest Problems – Richard Pascale, Jerry & Monique Sternin (Slideshare produced by Melih Arat)

Your Company’s Secret Change Agents – Richard T. Pascale and Jerry Sternin

The Power of Positive Deviancy – Jerry Sternin and Robert Choo

What Pascale and Sternin discovered was the essential component to change embraced by those impacted was the work done to find and learn from those “positive defiants” in the particular community. The practice of PD inquiry sorts out who those persons are and then discovers what they are doing well that others within the workplace or community aren’t. It’s not a judgment as much as a fact-finding mission.

“It’s easier to ACT your way into a new way of THINKING, than to THINK your way into a new way of ACTING”. – Pascale and Sternin

Too often we think our own personal expertise (knowledge) can move us and others to a changed attitude which would then impact practice. For sustainable change to take place (as in habit formation), we figure out what effective practice is and as we begin doing it, then our attitude changes and our knowledge grows. What are your thoughts about this?

The authors quote 6th century Chinese philosopher Lao-tzu in simply and eloquently describing this process:

Learn from the people

Plan with the people

Begin with what they have

Build on what they know

Of the best leaders

When the task is accomplished

The people all remark

We have done it ourselves

Photo Credit: Brilliant Ink

I love when worlds converge giving greater import to what is happening. In recent weeks, I’ve been taking a course with Wendy McCaig, executive director of Embrace Richmond, instructing. The topic is Asset-based Community Development – (ABCD). It is very similar to positive deviance in setting out toward change.

ABCD is community and relationship driven. It’s not a more resourced agent coming in and trying to fix the problems of a workplace, organization, or neighborhood. It is a “working with process”. Like the PD inquiry, ABCD uses a methodology focused on listening – to individuals and to communities. These listening conversations are geared toward finding the positive deviants within that community…and seeking out their practices, attitudes, and particular knowledge.

What Is Asset-based Community Development? – Graeme Stuart

Something I ask friends and former colleagues (free-lancing as I am now) often, especially when they are struggling with a top-down decision- and change-making structure is “Who is thriving in your situation?” “What are they doing to thrive?” “What are you doing to add to or contribute to the health of your organization?”

Too often, we get tunnel vision regarding change; thinking we have no other option but to respond…or react. Like Pascale, Sternin, Lao Tse, and also Wendy McCaig…I know and believe in those secret change agents. If you don’t know any, search them out.

Or…become one.

Both/and really. Search them out AND become one as well.

[Do your bosses, your organizational leads, and yourselves a big favor…introduce them to your company’s secret change agents…those positive deviants in your lives.]

Monday Morning Moment – Men Who Finish Well – a Timely and Timeless Message by Johnny Hunt

Photo Credit: MCC

One of our neighbors is a published historian who has another manuscript ready to go. If it were me, those pages would have been mailed to the publisher months ago. Not this author. The chapter footnotes must be accurate, so weeks upon weeks have been spent on the tedious task of checking and re-verifying their accuracy.

Finishing anything well takes great effort and persistence. Especially a life well-lived to the finish.

Johnny Hunt is a pastor and author. He has been the lead pastor and teacher of First Baptist Church of Woodstock for over 30 years. Just this past week, the execution of a succession plan unfolded as Dr. Hunt begins the process of passing his baton to the next pastor.

Photo Credit: Truett McConnell University

Leadership writer Brian Dodd captured Johnny Hunt’s message on finishing well and shared those points on his blog this week.

Pastor Johnny Hunt’s 10 Characteristics of Pastors and Men Who Finish Well – Brian Dodd

His points are as followed. Read Dodd’s blog for the rest of his notes on Dr. Hunt’s excellent talk. The observations that follow the points below are my emphases. Also every point can apply to us as women as well.

Men Who Finish Well

  1. Want to finish well. – Desire and the focus of our desire are the foundation of finishing well.
  2. Ooze with humility. – This is not about talking humble or having an humble expressiveness. This is genuine humility – a person who inserts his life into the humble; willing to do humble things; a person with a clear understanding of who he is and what he is capable of (both holy and horrible).
  3. Know they could be steps away from a fall. – One bad choice can follow us all through our lives, or catch up with us. We shouldn’t be discouraged by that, but we should be aware, from a young age, that consequences of our actions come…sooner or later. Best to avoid or correct as early as possible.
  4. Are intentional, putting up guardrails in their lives. – Guardrails are barriers we put up for ourselves that keep us from the edge of an activity or mindset that could cause damage down the road. We have all said, thought, or acted on “That’s not so bad.” or “Everybody’s doing it.” What we once considered unacceptable may be considered acceptable today but tomorrow it could be a high crime. We must intentionally determine where the edge is and take a step back by putting guardrails in place. Not for fear of consequences but out of care…and aiming to finish well.
  5. Plan to finish well. – Guardrails are part of this. Do you have a plan in place? What does it look like?
  6. Firmly committed to their families. – This makes a huge difference. Huge influence on our decision-making.
  7. Have some kind of mentor in their lives. – Another guardrail actually, but also vital to honest accountability. Lone rangers who may often find themselves at the top of organizations and culture influencers are highly vulnerable to falling from their own isolation.
  8. Live in the Word of God and on their knees. – Johnny Hunt is finishing strong because he doesn’t separate sacred and secular. He understands the importance of having a guide to live life in a fickle, changeable world system. A sign of his own humility is his dependence on being daily in God’s Word and daily praying.
  9. Committed to integrity. – Finishing well requires us to be consistent and dependable in our actions and decision-making. Dabbling in less-than-honest transactions with people will eventually find us out.
  10. Evangelize regularly. – This may seem an odd characteristic of finishing well if you are reading as a person not given to faith or especially faith in God through Jesus. In Johnny Hunt’s long faith walk, he has taken the claims of Christ very seriously and has seen the work of God’s grace in his life and others. He knows the glorious good that comes out of that relationship with God and would not withhold the knowledge of that from anyone.
  11. Ambitious only in honoring Jesus. – Dr. Hunt could have stayed in his pastor position for another 10-15 years or more. This mega-church pastor role can be a real head-trip if these men don’t take precautions to guard their hearts against that level of pride. For the sake of his church’s future and doing his best to listen to God’s leading, Dr. Hunt chose to step down…for very good and Godly reasons.

[I counted 11 so we got a bonus help from Dr. Hunt and Brian Dodd.]

When our children left home for college, one by one, we had many talks together. Trying to prepare them for what could lie ahead. All through their lives, we had taught them to treat others with care. To also see the wrong in taking advantage of someone or some situation for ill, no matter the reason. Some of that teaching came out of our own histories, Dave and me, and from making our own mistakes as young people. Doing all we could to ensure these precious ones would avoid the pitfalls of life that can take you down.Photo Credit: Michael Staires

Avoid situations where you are alone with the opposite sex, especially late at night. Don’t accept open beverage containers. Be cautious in group events where there is drinking and no supervision. Abstain from recreational drugs or beverages. Make choices regarding dress and demeanor as to not compromise another person. Keep your hands to yourself. Be responsible in choosing whom you spend time with.

[Nothing original here. The nature of these teen talks became more serious as our kids were preparing to be out on their own. No one looking over their shoulder. Their choices could have life-long implications.]

This year, I listened to a good friend process sending her oldest son off to college. He is one of the sweetest young men I know – a good heart, respectful, and genuinely friendly to all he meets. This mom (and the dad) wanted to make sure that he understood that college today is not just about his choices but how others perceive his behavior. It’s not just being careful to do right by others but also to behave in such a manner that no one could take offense…now or twenty years from now. Especially in any perceived sexual offense. Other? What are your thoughts?

This is where we seem to be today in America.

Finishing well, especially as men, might be more complicated today but it is still within the grasp of those who determine from the beginning to aim far and run their lives with steadfast resolve.

Finish Well – Michael Staires

Guardrails – Andy Stanley

Why You Need Guardrails in Your Life – Robin Steele

Four Essentials to Finishing Well – Jerry Bridges – Desiring God

7 Characteristics to Help You Finish Well – Ken Boa

Real Momentum

Monday Morning Moment – Thriving Under a Narcissistic Boss and a Not-so-random Inspiring Other Story

If you can spell narcissism, then you have made a study of it somewhere along the way. Possibly trying to figure out how to work successfully with a narcissistic colleague or boss…

[Hard topic for a Monday morning but you will have a sweet story at the end.]

Many years ago, in nursing school, the term narcissistic personality disorder came to my awareness during our coursework on mental health. It is defined as “a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others. But behind this mask of extreme confidence lies a fragile self-esteem that’s vulnerable to the slightest criticism.”

Someone can be narcissistic in temperament and behavior without having a full-on personality disorder.

10 Signs Your Boss or Manager Is a Narcissist – Preston Ni

The experience of having a narcissistic boss or coworker is not mine personally. In fact, this dark topic isn’t one I’d prefer to cover…except for an interesting happenstance this past week. So…here we go.

One favorite podcaster you have seen referenced here in the past is Carey Nieuwhof. Last week he published a leadership podcast which showcased a conversation he had with Erwin McManus.

Carey Nieuwhof Leadership Podcast 212: Erwin McManus on How to Spot a Narcissist in Leadership, Overcoming the Need for Approval, and What He Experienced at the Global Leadership Summit 2018

McManus (starting at minute 35 in the podcast) talks about the high incidence of narcissism in top-tier leaders (CEOs, etc). His focus is on megachurch pastors and the battle against pride. His observations were spot-on in many ways. “Humility is best-expressed in a willingness to decentralize power. The more decisions you make, the less humble you are. You can never know you are humble; you can know if you do humble things.”

In Nieuwhof’s shownotes, he highlighted these points by McManus:

A Narcissist has:

A high need for praise because the world needs to be about him.

A view that there is no one in the world who can do something better than she can.

A Narcissist doesn’t:

Ask for help because he doesn’t believe anyone else could ever solve a problem that he can’t solve.

Take risks because if she fails it will completely violate her identity.

Accept responsibility for failure, because in his mind the failure was someone else’s fault.

McManus’ take on narcissism was so insightful, I did something rare – publishing a comment on the podcast. Somehow that comment, commending Carey for such an insightful interview on narcissism, got swallowed up in other comments on how hurtful their associations with Mr. McManus had been. Where my original comment went is a mystery, but as others commented, bouncing off my own, I was drawn into their pain.

Whether or not Mr. McManus struggles himself with narcissism is not the focal point here. As I listened to the podcast again, he never denies his own particular bent. I don’t know him so I can’t say. As a successful mega-church pastor, he, like others, has had his critics (covered in another Nieuwhof podcast).

What is clear, in this interview and the comments below, is the huge emotional cost to those who come under such a leader.

5 Signs You Might Be a “Christian Narcissist”

Leadership coach Lolly Daskal has written an empowering piece for those who work for a narcissistic boss. Daskal poses two options for those employees – either quit or “stay and deal”.  Here’s how to stay, in 10 points of action, according to Daskal:

  1. Understand the source – Quite probably your boss is not going to improve. You have to start with that understanding.
  2. Respond, don’t react. Don’t allow yourself to be drawn into a conflict. The narcissistic boss has skills on how to stay on top of any situation. Learn to respond in a way that “keeps you in control of options and choices. If you feel yourself reacting, step away and regain back your control.”
  3. Set clear boundaries. These are for your own benefit. They are a reminder to you of what is right and reasonable in terms of your own operations. Boundaries are essential. You set them for yourself.
  4. Don’t allow them to get under your skin. “Use emotional intelligence to manage your thoughts and actions…remember that any cruel behavior and words reflect badly on the narcissist, not you.”
  5. Don’t feed the beast. “The more you feed the bad behavior the worse it will become. Narcissists surround themselves with only two types of people: those who enable them and those who bite their tongue. Anyone who doesn’t fit into one of these two categories will certainly be fired or banished.”
  6. Don’t empower those who don’t deserve it. “Refuse to follow those you don’t admire, those you don’t trust, and those who lie. Just do your job to the best of your ability and with respect, honor and integrity.”
  7. Fact check everything. Wisdom is to always confirm the facts… especially as far as your work and your work relationships are concerned. No matter what your boss tells you about a situation or a coworker or other work team, as much as you can, be sure you have the facts…before you go too far in your own assessment or putting together a solution.
  8. Don’t argue. The last thing you want to do is argue with a narcissist, because everything you say and do will be held against you. Don’t argue or engage but instead make them invisible–the last thing a narcissist wants.”
  9. Don’t be provoked. Keep your cool. Stay calm.
  10. Stay focused on what’s important. “Working with a narcissist boss means a constant pull to play by their rules and for everything to revolve around them, with no accountability or responsibility when things go wrong. It’s easy to feel angry and frustrated. That’s when you have to take a step back and reconnect with your purpose in being there.” – Lolly Daskal

A Mild Case of Narcissism? – Dana Robert Hicks

As a writer, topics can almost force themselves to be written. I wrestled with this one because maybe it isn’t relevant to most of you….which would be a very good thing. Unfortunately, this topic wouldn’t let go. Then last night, I came across a piece written sometime ago by Joni Eareckson Tada, an advocate worldwide for persons with disabilities. At 17, she became a quadriplegic after a diving accident. That was over 50 years ago.Photo Credit: CBN News

This incredibly gifted and giving woman is the epitome of a person without a bent toward narcissism. She ever points to God and others … empowers others…gives others a voice. She has an accurate understanding of herself, honest about her strengths, weaknesses, and limits. She is diligent and determined to have a positive impact on the lives of those around her.*

[*See article by Carey Nieuwhof below.]

If you’re struggling with figuring out how to thrive under a narcissistic boss, either get out or figure it out. Lolly Daskal’s advice and that of others can help…as well as the refreshing stories of folks like Joni. The light of a life well-lived, no matter the circumstance, can break through any dark place we find ourselves. We can all aim for a life well-lived whatever our work situation, for sure.

Postscript:

“If I were to nail down suffering’s main purpose, I’d say it’s the textbook that teaches me who I really am.” – Joni Eareckson Tada

Whatever our struggle with a difficult boss, we can take that struggle and let it shine a light on our own issues; our own bent and character. If you feel blocked at work somehow, you can respond in bitterness or betterment. You can take heart that learning what being blocked does to your heart and mindset moves you to an understanding of how to grow in ways that no one can block.

Reflections on the 50th Anniversary of My Diving AccidentJoni Eareckson Tada

Joni Eareckson Tada

Joni and Friends

Joni’s Favorite Quotes on Suffering (We would do well to make copies of these and put them at eye-level at our work stations. Perspective.)

What Self-Aware Leaders Know that Others Don’t – Carey Nieuwhof

Monday Morning Moment – “What Are You Doing These Days?” – the Utility Infielder

Photo Credit: Service Desk Show, James West

When I was a little girl, the question “What do you want to be when you grow up?” was easy to answer. I wanted to be a nurse. Being on the serving end of helping people in crisis was the stuff that even populated my nighttime dreams. It was my passion as a child.

In my teen years, teachers and other adults commended me on my writing. For years, kind people who actually read what I read have asked, “When are you going to write that book?” A much harder question for me than the earlier one.

Photography, music and drama clubs were my loves in high school and college, mixed with a budding political activism. That activism was baby steps at first, with rallies and protests. Long conversations over coffee on Saturday mornings. Nothing requiring much commitment. Our military conflicts were confusing to me (with seemingly never an end in sight). In my youth, I would write to soldiers serving in far countries…doing my small part to encourage them and humanize their situation. I still have a box of letters from those soldier pen-pals.

My girlhood goal was to do nursing overseas…among the poorest of the poor. Those strong youthful dreams directed me first to Emory University for nursing and grad school. Then a few years later to Yale University to teach. In the between time, my “poorest of the poor” turned out to be on the oncology unit of Grady Hospital, in Atlanta, Georgia’s inner city…

The “what do you want to do when you grow up?” question took on a life of its own. As did the question: “What are you doing these days?”

Depending on the season of life, it was cancer nursing, home-schooling mom, cross-cultural living, facilitating a cultural exchange program, teaching ESL, communications strategist/social media manager, and finally freelance writing.

Now…after all these seasons and address changes, the question, “What are you doing these days?” is mystifying. I almost feel a bit ashamed that I haven’t landed anywhere as a specialist in anything.

Just this morning, a friend posted on her Facebook page a TED talk that encouraged her…and it also encouraged me.

The speaker on the TED talk was writer, creator Emilie Wapnick. She describes herself as a multipotentialite which she defines as “someone with many interests and creative pursuits“.  Wapnick is the founder of the website Puttylike…out of which has evolved a fascinating global community of other multipotentialites.

In her TED talk, Wapnick describes three “superpowers” of these multipotentialites. They are:

  • Idea synthesis – “combining two or more fields and creating something new at the intersection”
  • Rapid learning – multipotentialites “go hard” at learning. They have been beginners many times, therefore, they aren’t afraid to try a new way. They “rarely start from scratch”.
  • Adaptability – “the ability to morph into whatever you need to be in a given situation”.

Why Some of Us Don’t Have One True Calling – Emilie Wapnick TEDx

The Fine Art of Bringing Together Unrelated Ideas Emilie Wapnick

Now whether being a multipotentialite applies to my career journey…or yours, it is so refreshing to to be reminded that going in multiple directions professionally can be a normal and good thing.

I love “both/and” situations, and there are lots of them out there, if we open our eyes to see them. A few careers back, I had the opportunity of being a cancer nursing specialist, but looking ahead, being an expert in any given discipline is unlikely. Being decent, however, (maybe even good) at both this…and that is possible. Being a generalist works for me… However, I can still aim at being a versatilist (see below). How about you? Where are you in your career?Photo Credit: Gartner, Shi Wen, HR in Asia

Talent Archetypes: Specialists, Generalists, and VersatilistsShi Wen

You may have never heard the term multipotentialite or versatilist, but in America, especially in the summer, you may have heard of a utility infielder. “A utility infielder (UI) is a baseball player, usually one who does not have a regular starting role on the team and who is capable of playing more than one of the four defensive infield positions:   second base, third base, shortstop, and less typically first base. Utility infielders are generally considered excellent defensive players who do not hit well enough to remain in the starting lineup,[2] but can fill in at multiple defensive positions to give the various starters a rest, or replace a starter late in a game to provide improved defense when the team is winning.” – Wikipedia

Photo Credit: Dan Ryan, Ryan Search & Consulting

Why You Want to Be a Utility Infielder – Dan Ryan

A utility infielder is definitely someone you want on your team. I’m married to one. Multipotentialite, versatilist, utility infielder. Whatever this person’s title, he or she brings their own special strengths.

Some days, dark days, I despair of some of my career choices and wonder if I’d been more focused, or less inclined to chase after this opportunity or that dream…would I have been more effective? Would I have made a greater difference? Today, and more days lately, I am content with the roads taken. Some of us have laser focus and sharp skills. Others of us are more like the Swiss Army utility knife. Both are indispensable. Both/and.Photo Credit: CBT Nuggets

The Value of an Adaptable Skill Set – Leadership Made Simple

5 Ways a Compliance officer Is Like a Swiss Army Knife – Compliance Experts

Getting Ahead at Work: Are You a Hammer or a Swiss Army Knife? – Carlos Portocarrero

Monday Morning Moment – Picking a Lane – It’s Never Too Late – Deb Mills – an example of a multipotentialite who is excellent in all his pursuits, best I can tell.

Monday Morning Moment – 10 Characteristics of a Good Leader – What Do You Say?

Photo Credit: Wolfgang Lehmacher, Quora

Too often we focus on what makes for a bad boss rather than looking at those good leaders in our lives. For the last several days, I’ve been asking friends what makes for a leader of excellence…one who  brings excellence to the table and also brings it out in their teams.

Before I asked these friends…from various disciplines (education, health care, private sector, and non-profits)…I developed my own list. As they talked about the good leaders in their lives – either past or present – their characteristics resonated with mine below.

10 Characteristics of a Good Leader

  • They enjoy their personnel. – Story after story of bosses who made the workplace more pleasant by their sheer enjoyment of their colleagues and teams. They were present. They didn’t have to have the room’s attention. They clearly just took pleasure in the folks with whom they worked (up and down the chain of command).
  • They know their personnel. – Leaders were described as excellent when they really knew their employees. They not only asked about the progress of work but how the individual was doing as well. They knew successes and failures. They knew the families. Maybe not in so many details, but it was obvious, by their interest that they genuinely cared about their employees…as well as what they were doing on the job.
  • They treat their personnel with dignity, even in hard conversations. – When conversations were disciplinary or corrective, these leaders still respected boundaries and showed care. No raised voices, no demeaning, no putdowns, no threats.
  • They reel in stress, instill confidence, and bring perspective. – Along with the above, when outcomes weren’t as hoped or when difficult change had to be executed, these leaders kept drama out of it. What was communicated was that we would get through this…together. Now, that wasn’t always possible, as when downsizing has to happen, for instance, but every effort was taken to care for those most negatively impacted.
  • They sacrifice for their personnel. – Business coach Ron Carucci wrote a post earlier this year entitled 3 Ways Senior Leaders Create a Toxic Culture. He talks about how easy it can be for leaders to become isolated from the majority of their employees, so focused on the success of the company…or their own success…that employees below them are neglected in the process. Time and time again, friends talked about how leaders would interrupt their own schedule…even travel or meetings…to deal with some difficult situation with a team or employee. This is a rare circumstance, I’m sure, but what a trust-builder, right?
  • They develop their personnel. – None of us know really what kind of person we can be until we have proven ourselves through experience and training. I hear so often about the problem of “not enough leaders”. Good leaders develop their personnel with broad generous strokes. Then, in time, they will discover who may very well be of the caliber to be in the line of succession for their jobs…avoiding the crisis of “not enough”.
  • They provide platforms for their personnel to shine. – One comment I received repeatedly was “She believed in me.” or “He knew I could do it.” Being challenged and then given the resources to be successful/effective were huge for folks describing good leaders.
  • Their decisions make sense to their personnel. – Because good leaders keep their teams up-to-date with vision, plans of execution, outcomes, then their decision-making brought no confusing after-shocks. Besides, good leaders instill trust, so buy-in comes more naturally. Often because leaders allowed their teams to speak into the decision as well. This is huge.
  • They extend their reputation to their personnel. – By this, I mean that good leaders share – with those on their teams – the responsibility and rewards of engineering a product or service. It’s not just the upper echelon leaders who collect the kudos. It’s the organization as a whole.
  • They show up when their personnel need them. – Lastly, this characteristic seemed to carry a high emotional ring to it with those I questioned. When an employee is in a tough situation, with an unhappy parent, or a litigious customer, or just having a really bad day, these leaders don’t leave it always to someone else. If they are needed they come…one way or another. “He always had our back.” “She knows me so she knew how hard it was for me that day.” For leaders to show this kind of character requires margin in their lives and willingness to let go of some other piece of their work to show up in this way. Again, I’m thinking these situations are rare, but they reflect a level of leadership that we all appreciate.

Photo Credit: Lone Wolf Technologies

Good leaders are others-focused. They have fought off the natural tendency of being self-focused and self-promoting. They are self-aware (they know themselves and know how they may be perceived by others). They have trained themselves in the habit of putting others first. This discipline is the cut of the fabric of excellence in leadership.

Now, I didn’t go into the other critical parts of a leader’s responsibility – that of keeping the business of the organization running well. This was all about what goes into the kind of leader we are glad to work for. When it comes to bottom-line and performance, Carucci in his article shows research that demonstrates the profitability of keeping priorities (like those above) and focusing positively on personnel. Photo Credit: Assad Schuitema, Care and Growth

“If a video camera captured your leadership team in action for a full day, how would you feel about that video being used as training for the rest of the organization? Serving on a leadership team should be viewed as a privilege. And along with that privilege comes a responsibility to behave in ways you would be proud to have the rest of the organization emulate.” – Ron Carucci

What do you think about what makes for a good leader? Please comment below. Whether you comment or not, take a moment to consider those leaders in your life that have made a tremendous positive impact on your worklife…and through that, your personal life as well. Maybe you’re a good leader because of the influence of those who mentored you.

Have a great Monday!

3 Ways Senior Leaders Create a Toxic CultureRon Carucci

Want to Be a Better leader? – 5 Powerful Ways Kindness Can Help – Peter Economy

What Is the Essence of Leadership? – Quora

5 Friday Faves – the Fortnite Phenomenon, Back to School, Clean Comedy, God’s Heart for Justice, and Bonuses Make Five

Happy Friday! One of those weeks that so rapidly entered history. Lots of travel and family and birthdays and then work, of course. Will go right to the faves before the clock runs down. Hope your weekend is long and lovely.

1) The Fortnite Phenomenon – Not a gamer myself, but when the game Fortnite comes up in conversation with men and boys of all ages, it’s easy to see what a phenomenon it is. A multi-player battle game (with elements of construction as well), Fortnite is free-to-play and wildly popular right now in the gaming universe. A unique component of the game includes avatars who break out into dance. These dances are emulated by player fans, and you would recognize some of them because of boys, in particular, master them as they master the game. These dances have become part of Nathan Mills‘ (Beyond the Guitar) classical guitar repertoire. His YouTube channel subscriber numbers have more than tripled since his first post of Fortnite Dances…and views of his videos are in the millions. Enjoy the latest…as the commenters clamor for Fortnite Dances #4.

YouTube Video – Beyond the Guitar – Fortnite Dances on Guitar (Part 2)

YouTube Video – Beyond the Guitar – Fortnite Dances on Guitar (Part 1)

2) Back to School – That time of year is back. So much new happens as summer ends, and Fall stretches out before us. Routines and rhythms crank up again. Growth spurts require new clothes. Then there are all the school supplies required for starting a new year.

As our children grew up, we had varying seasons of “back-to-school” between home schooling and other schooling, both in the US and in Africa. It was never easy for me to see them off, when we didn’t homeschool. I missed them…and those moments together when they talked about life as they saw it. I also missed being able to protect them from some of the meanness in the world. Still, the start of the school year is a hopeful time of anticipation and wonder, of new beginnings and possibilities.[Kudos to the teachers, Stacie Mills & Kirby Joseph, whose classrooms pre-student-return, were my inspiration on this fave.]

How thankful I am for teachers who really care for their students. Teachers who see themselves as partners with parents, even the most woefully unprepared ones…for the sake of these kiddos who will hold the future in their hands one day. What a marvel this is.

Putting the Basket in the Water: Trusting God in the Next Phase of Your Child’s Life – Ashlei Woods

The Trauma-Informed Teacher – Silent Front Line

3) Clean Comedy – So just this week I discovered Dry Bar Comedy. It showcases stand-up comedy that is actually family-friendly. No profanity. No sex. No mean putdowns. The first act (on video) that I caught was Leanne Morgan, a gorgeous Southern woman who puts her arm around our experiences of being female at all ages. Hilarious!

Another clean comic (not with Dry Bar) who I adore is John Crist. His tour this Fall brings him to Richmond, Virginia, and we have tickets. Crist is a preacher’s kid and uses that church experience as fodder for many of his routines. You can see his videos on his website or YouTube channel. Don’t miss him…high energy, so funny.

Michael Jr. Comedy – another favorite of mine.

4) God’s Heart for Justice – For the next six weeks, I’m digging into a study on God’s heart for justice through the International Justice Mission. I bought the book, but if you sign up for daily emails, you can glean great good just in that content and the resource videos.

It’s too easy to turn a blind eye away from the injustices of this world – human trafficking, poverty, racial and religious oppression… Arise focuses on the Biblical definition of justice and the mandate for each of us in turning the tide on it…until Jesus returns and rights all wrongs. We too often are numbed by the immensity of the problem, when, in fact, we can swing the pendulum toward justice… Each one of us can do something. Sign up for daily emails and discover your place in God’s mission of love for those most vulnerable.

Arise: A Study on God’s Heart for Justice

5) Bonuses: 5 bonuses make up my fifth find. Please don’t miss them.

What’s Happening to Our Kids? Technology’s Latest Disruptions – The Middle School Relationship – Alex Whitcomb

Leaf by Leaf: Satisfied (the journey of Mom Melissa and Teen Daughter Maggie through Stage 4 Colon Cancer – and Maggie’s Death and Homegoing – one of the most beautiful stories I’ve ever read

72 Challenging and Truthful Leadership Quotes from Craig Groeschel Opening This Year’s Global Leadership Summit – Brian Dodd

 YouTube Video – Faith In Imagination: The Fantasy Makers – Trailer

YouTube Video – Aretha Franklin (March 25, 1942-August 16, 2018)  – Nessun Dorma – and the National Anthem as only she could do it. Goosebumps! Thank you, Aretha, for all the music.

That winds down this week. Hope yours was stunning – full of meaningful work, real rest, family and friends, and deep conversations. Be gentle with yourself and each other. – some of those people in our lives. #Friends #Community