Tag Archives: leadership

Monday Morning Moment – Emotional Intelligence at Work and in Life – a Story

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[I have written before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Over the last few weeks, I had such an experience.

Background: Being a part of a beloved organization, engaged and working hard, we can get a passion to take it to the next level. We see both what we’re doing well and also what’s missing. For awhile, I’d been putting together an idea in my head of a particular next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project is humming along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead anyway possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

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Emotional Intelligence and Success – Study Wizards  – rapid read with definition and characteristics of emotional intelligence.

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Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

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Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

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Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

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Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu

Monday Morning Moment – Micro-actions and Micro-behaviors – a Conspiracy of Small

Photo Credit: Edmund Burke, Pinterest

Micro-actions aren’t not the myriad of tasks that appear on our daily to-do lists. I’m defining micro-actions as all those brief, intentional acts we do that help us “get to goal”, “avoid mission drift”, or communicate value to those around us. Micro-actions can show up on in our daily habits (like my making the bed every morning, or Dave daily bringing me coffee). More often than not, they are  spontaneous – fitting the situation or need of the moment.Photo Credit: Slideshare, Mathew Sweezey

Micro-actions can include acknowledging the creativity/good sense of a teammate, writing thank you notes, taking a parking place farther from the building, making the difficult phone call (regarding a death or serious illness), stopping by the desks of coworkers just to say hi, sharing the praise for a project well-done, ordering a pizza for a young family.

Small, positive actions…that could have gone undone and unnoticed if undone…but the impact!! The impact can be substantial for a teammate, family member, or neighbor.

Take these wise words from Small Kindnesses by Danusha Laméris:

I’ve been thinking about the way, when you walk
down a crowded aisle, people pull in their legs
to let you by. Or how strangers still say “bless you”
when someone sneezes, a leftover
from the Bubonic plague. “Don’t die,” we are saying.
And sometimes, when you spill lemons
from your grocery bag, someone else will help you
pick them up. Mostly, we don’t want to harm each other.
We want to be handed our cup of coffee hot,
and to say thank you to the person handing it. To smile
at them and for them to smile back. For the waitress
to call us honey when she sets down the bowl of clam chowder, and for the driver in the red pick-up truck to let us pass. We have so little of each other, now. So far
from tribe and fire. Only these brief moments of exchange.
What if they are the true dwelling of the holy, these
fleeting temples we make together when we say, “Here,
have my seat,” “Go ahead—you first,” “I like your hat.” – Danusha Laméris

What micro-actions do you incorporate in your day, regularly or occasionally? Please comment below. Also we would love to hear your stories of a “micro-action” someone did with you in mind.

Micro-behaviors go deeper than micro-actions. They are defined as  tiny, often unconscious gestures, facial expressions, postures, words and tone of voice which can influence how included (or not included) the people around us feel.  Micro-behaviors become habitual and unconscious. They expose how we think and reveal our current worldview…our preferences, our prejudices, our bias. Our micro-behaviors send messages to others without us even being aware. A look (or look away), a tone of voice, a move toward inclusion or exclusion.

When our micro-behaviors (or those we observe in others) are positive, they are a not-so-subliminal uplifting experience – communicating affirmation, belonging, care. It’s when they are negative that we need to check them (when we become aware) and decide is that really what we want to communicate. Is that really who we have become toward certain segments of people?

Our American culture has shifted away from civility and community and more toward sarcasm and tribalism. [See Alan Weiss‘ piece on Tribalism vs. Community] These changes show up in our micro-behaviors.

Author, educator Karen Swallow Prior, in her book Booked, writes about satire in a way that reflects our culture’s bent toward sarcasm:

“[Jonathan] Swift helped turn my contempt for the foolishness I saw in others into compassion. While contempt leads to the case of isolation, compassion leads to a freedom found only in community…It was so easy to see [foolishness] in others, much harder to recognize it in myself. “Satire is a sort of glass,” Swift said, “wherein beholders do generally discover everybody’s face but their own.” Did I love satire only because in it I saw everyone else but me? Was I as blind to my own faults as Swift showed others to be? It seemed so.” – Karen Swallow Prior

Photo Credit: Facebook, William Curtis

Micro-actions and micro-behaviors…something to consider on a Monday. How can I take a few minutes here and there through the day to encourage or empower a colleague…or stranger, even? What am I communicating when keeping eye contact during a conversation and showing genuine interest in the other person? On the converse, what does my face fixed on my phone or computer screen, or my head down, shooting through the lobby toward my office, say to those we might have greeted but didn’t…discounting them by our behavior?

Thoughts?

How Can You Spot Really Good Leaders? They Practice These Simple 2-Minute Habits DailyMarcel Schwantes

Be a Pal, My Dudes – Erika Hall

#MicroActions on Twitter

#Microbehaviors on Twitter

Hack the Culture with Micro Changes – Marcella Bremer

Micro-actions, Fragmentation, and Influence – Peter Roy – Asian Efficiency Team

What Are Micro-behaviours and How Do They Impact Inclusive Cultures? The Little Things That Make a Big Difference – Caroline Arnold

Micro-Behaviours – What They Are and How They Impact Inclusion – Jan Hills

How Micro-Actions Can Help You Conquer Your Goals – Megan Nye

The Top 6 Micro-Actions for Entrepreneurs

Monday Morning Moment – Leaders We Want to Imitate – 10 “I” Adjective Descriptors (All)Iterated

Photo Credit: Boom Positive

From the time we were small children, we learn by imitating. We master both our mindsets and our capacities and competencies by learning from others…by imitating those we see doing well or doing good. We imitate until it becomes our own, and then amazingly sometimes others imitate us as well.

That is both sobering and challenging for us as leaders. It also gives pause in our choice of whom we imitate. We may sometime have to go out of our way to find excellent leaders to learn from. It does not take away necessity of following the direction of our bosses. We become like those we spend time with. The warning here is if we struggle with appreciating our leaders we may still default to become like them.

So we keep people in our lives worthy of imitating.

[I wanted to write about a much heavier topic this morning as our country is reeling from two mass shootings this weekend leaving at least 30 dead. So utterly devastating. I hope to write on this another day but today the words fail. Please, if you pray, pray for our country and especially for those grieving the loss of their loved ones.]

What characterizes a person we would profit by imitating? In a 12-minute teaching, author theologian John Piper emphasizes the importance of both the passion and the practice of the one we would seek to imitate. Both “the feeling and the living” for the sake of others rather than one’s own ambition.

Photo Credit: Desiring God; John Piper

I’ve said before that I love the grammar device of alliteration, and in writing today, it was easy to pull 10 distinctives together all beginning with “i” to describe a leader to imitate:

1) Inclusive – This leader would open the circle of leadership to include content experts, team leaders/coaches, and a sampling of those most affected by decisions being made. She/he is not threatened by a wider circle of influence.

2) Intelligent – I do not know how intelligent I am but have benefited from the thinking of others. Intelligence includes good judgment and sound reasoning.

3) Interested – You have probably experienced the difference when one is feigning interest vs. one who is genuinely interested in the person(s) right in front of him. She/he genuinely cares what others think and how they are affected by the direction of the organization.

4) Impassioned – It is easy to get behind someone who loves what they are doing and care about the outcomes (and their impact on people). When the cause is right or just, we can understand how the impassioned one is unflagging in his commitment. Adding the “i’s” above to “impassioned” moves folks forward in positive ways.

5) Involved – By involved, I don’t mean a micro-manager nor the opposite of an armchair quarterback . Involved is taking responsibility for the part that belongs to the leader and doing what he/she can to help the others on the team to do their part. With leaders like this, we don’t have to search for them. They’re close by.

6) Inspiring/Inspired –We are fueled to imitate someone when we see that what he/she is about matters. Even when the task is hard and the goal is beyond our view, this type person will encourage us to keep persevering.

7) Innovative/Imaginative – I’m an idea person who would be throwing ideas out and throwing ideas out until everyone left the room. Thankfully, I’ve had the opportunity through the years to work with people who know how to take good ideas and turn them into great products/services. I’ve learned through the years by imitating these teammates – of going through the steps of taking an idea through to the innovation. So grateful for leaders who allowed me…welcomed me…to stay in the conversation.

8) Indefatigable – It’s easy to get tired and give up. People worthy of imitating are those who keep at it…who don’t stop until “it’s” done.

9) Intrepid – Along with indefatigable is intrepid – that characteristic of one who is not afraid of what could happen or what could be stirred up in the doing. She/he takes risks, values the adventure we are on, doesn’t mind the messy.

10) Irreproachable – Finally, character. Consistent, dependable character. We know we are safe to imitate this person because he/she is not going to surprise us with moral failure or self-serving or indifference or favoritism. Again, I’m so thankful for men and women who have given me space at their tables through the years…who continue to be the same sorts of people now as they were decades ago. Just more of whom I want to be like as I get older.

So there’s my list. It’s sort of like a “perfect leader person”, right? Or maybe you are thinking other characteristics more appropriate to the person you would hope to imitate. Please comment below – they don’t have to start with an “i”.

Philippians 3:17 – the Kind of Person You Should Imitate – John Piper

Monday Morning Moment – Leadership, Criticism, and the Man (or Woman) in the Arena

Photo Credit: YouTube

Monday’s are exceptional days of the week. You may enter it with one focus or resolve and then discover a golden nugget that takes you a very different direction. It happened to me this morning.

My temptation was to vent frustration over a situation where leadership leans toward being restrictive, exclusive, and narrow in focus. Aren’t you glad I am not writing about that today?!

[I’ve written previously about negativity and how to turn it around – here, here, and here. No matter how consequential the issue, criticism won’t get us where we want to go.]

As I pondered how to address the topic in a positive, redemptive way, I came across a wise friend’s Facebook post that pointed me to an edited video of a talk given by author and vulnerability researcher Brené Brown.

She was addressing an audience of young “creatives”.  She encouraged them to “show up and be seen”, but in so doing, there is a consequence. We will, at times, get our behinds busted, so to speak.

She referenced a riveting speech that President Theodore Roosevelt gave in 1910, shortly after he left office. I do not remember ever hearing this speech until today. Below is the excerpt that Brown quoted:

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” – Theodore Roosevelt

I was deeply humbled by the wisdom of that speech.

Our leaders all have their own arenas. You have yours. I have mine. It is not my desire to exit the place where I am called to serve, to create, to fight battles meant for me…just to become a critical or negative spectator in another’s arena.

There are times when our battle is made harder by another…by one who could alter our circumstance, who could provide assistance, who could hear our cry for help…and doesn’t heed. It happens.

Yet…it doesn’t take away the cause I’m meant to hold dear…and the one for which I am to fight. It certainly doesn’t warrant me leaving my battle to judge his or hers.

Brené Brown gave a strong warning to both the unengaged leader and the critical employee:

“If you’re in the cheap seats, not putting yourself on the line, and just talking about how I could do it better, I’m in no way interested in your feedback.”Brené Brown

Scorching, right?

This Monday my thinking and life direction went a different way than at first it was headed. Are there times when we speak to leaders, imploring them to consider another way? Of course…but never so much that we take our eyes off our own work…our own arena.

Let’s get after it!

YouTube Video – Brené Brown – The Man in the Arena Speech (edited)

YouTube Video – Brené Brown – Why Your Critics Aren’t the Ones Who Count

“Citizenship in a Republic” – Theodore Roosevelt speech, April 23, 1910

Roosevelt’s “The Man in the Arena” – Erin McCarthy

Monday Morning Moment – The 3 I’s of Leaders Who Get Things Done and Loyalty Won

Photo Credit: ITD Assessments

Happy Monday Morning! Let’s talk about leadership. It’s one of my favorite learning curves. Not so I can tell others how to lead (a terrible temptation – like it’s my job…sheesh) but more to celebrate those who lead well. Leading well doesn’t necessarily come with the job description…more, it comes with the three “I’s” in this piece. Leading well is learned and developed through life for all of us. So no discouragement here. I am thankful for those who lead (me and others) well, for sure. So here we go, and here’s what inspired this post.

Earlier this morning, while working at my desk, I could hear the excited tones of a phone conversation. You could tell by the rise and fall of the voice that his office door was open and he was walking around. It was fortunately impossible to hear the content of the conversation – muffled by physical distance – but the intensity of the conversation was clear. Positive, urgent, engaging intensity!

While I was passively aware of the happy drone of the above conversation, a piece by writer, pastor Eric Geiger popped up on my Twitter feed. He shared the 2 Qualities in All Great Leaders. His focus was intensity and intentionality.

It inspired my thinking and stirred me to add a third “I” to his characteristics – inclusivity. [I love alliteration – happy it worked.]

Intensity – Geiger emphasized: “The passion of the team will rarely rise above the passion of the leader.” As leaders, we need intensity in our direction in the execution of our vision. This is a high-burn characteristic and can, over time and tension, lose the heat and edge necessary for razor focus. Intensity can give way to a sense of “We all know what needs to be done” or “Keep doing what you’re doing”… without the urgency that keeps us from mission drift in our work. Intensity is a heart issue – with a high sense of personal responsibility. We lead like the future depends on it…as well as today. To keep intensity in our leadership requires intentionality and inclusivity.

Intentionality – Geiger’s take on intentionality is brilliant: “Leadership without intentionality results in chaos for the people on the team and for those being served…Intentionality means having a clear understanding of your mission, your culture, and where you are headed. Great leaders fight the drift away from intentionality and toward a plethora of competing directions.”

Intentionality is not just an ongoing earnestness to serve a team or organizational vision. It is the dogged determination of a leader, fixed on the goal, to bring every resource to bear on reaching it. This is less task-orientation and more a resource-orientation. Less an “urgent need” focus (although urgent needs matter as well) and more a big picture focus. A daily plan for execution…or we too easily veer into the ditch.

Inclusivity is what I add to Geiger’s excellent qualities for great leaders. By “inclusivity”, I mean a leader’s openness to bringing varying opinions and expertise to the table and providing a vehicle to do this on a regular basis.  It is the messier, less controllable aspect of leadership. A proverb comes to mind when thinking of workplace inclusion or inclusivity:

“Where there are no oxen, the manger is clean, but abundant crops come by the strength of oxen.” – Proverbs 14:4

Writer pastor Jason Jackson‘s brief commentary on the proverb above supports inclusivity:

“Oxen are the tools for an abundant harvest. Their cost and inconvenience does not compare with their productivity.

Solomon is not simply giving a lesson in agriculture. Here are two principles:

  1. get the right tools [people] for the job you need to do, and
  2. the cost [to the leader] of the right tool is worth it.”

Leading Through Inclusion: Traits to Help Us Be Better Leaders – Maja Egnell

Inclusivity reminds us of the great lessons on leadership we have from Jim Collins. He has written extensively on great companies and great leaders. Collins urges leaders to not only get the right people on the bus, but also the right persons in the right seat.

Leaders of Great Companies Ask: First Who, Then What? – Wendy Maynard

Inclusivity is a lot of work for the leader but it creates a much more empowering and impactful workplace and a better outcome in the end. When decisions are being made or products/services are being developed, who needs to be at the table? Same folks each time may not get us where we hope to go. It definitely will not urge a team toward the goal, or the vision, or an engaged sense of belonging.

Photo Credit: John C. Maxwell, Brainy Quote

Here’s to intensity, intentionality, and inclusivity in our leaders. Thanks, Eric Geiger, for your inspiration this morning…as well as that guy on the phone down the hall.

2 Qualities in All Great Leaders Eric Geiger

6 Questions That Reveal If You Are an Inclusive Leader – Ryan Jenkins

6 Reasons to Be an Inclusive Leader – Ryan Jenkins

3 I’s of Effective Leadership (Integrity, Influence, Impact) – Naphtali Hoff

The Three I’s of a Great Leader (Initiative, Inspiration, Intuition) – Joy Ruhmann

5 Friday Faves – DreamWorks on Classical Guitar, Your Future Self, Wisdom of Great Leaders, Father’s Day, and Southern Baptists

5 favorite finds this week – here goes:

1) DreamWorks on Classical GuitarNathan Mills (Beyond The Guitar) latest classical guitar video is a medley of movie themes by DreamWorks Animation. So beautiful.

All are arranged and performed by classical guitarist Nathan Mills (Beyond The Guitar). Enjoy!

2) Your Future Self – Productivity guru Darius Foroux writes about how we become our future selves. It’s not magic, nor is it rocket science. Our future selves are born out of what we are about today. Photo Credit: Flickr, Mitch Huang

“All I have to do now is look at my actions. I ask myself, “So you want to be independent, huh? What does that take?”

  • Are you creating things that people need?
  • Are you improving your skills?
  • Are adding value to other people’s lives?
  • Are you saving at least 10% of your income?
  • Are you investing your money?
  • Are you exercising enough?
  • Are you reading enough books?
  • Are you investing in yourself?

I can go on for a while. But you get the point. I’m questioning my habits here. It’s not about what you want — it’s about what you do.

And not in the future. Today.”Darius Foroux

Foroux hands his readers a mirror and asks these pointed questions and others – regarding habits. Our junk food diet, our propensity for complaining, our couch-potato screen habits, our spending beyond what we make. Pretty much in-your-face. However, he also provides free helps to get us off the couch or office chair and on to the kinds of habits that move us to that future self we hope to be. His free ebook How to Get From Procrastinate Hero to Procrastinate Zero is valuable, worth hopping onto his email list for me.

Couch Potatoes vs. Creators – Oliver Burkeman

Don’t Fall Prey to Couch Potato Syndrome – Susan Mahoney

3) Wisdom of Great Leaders – Mark Crowley, leadership sage himself, posted a piece recently entitled 10 of the World’s Great Sages Share Their Most Important Leadership Advice. He’s taken these quotes from his own interviews with these leaders on his insightful Lead From the Heart podcast. Below are four of my favorite quotes from Crowley’s article. Check out the interviews in full – great stuff!
“When a human being feels as though they are being cared for and nurtured, their physiology works at its best…Leaders who affect the hearts in people get the best results, and your companies will become far more successful once you embrace this.” – Dr. James Doty

A ‘multiplier’ leader is someone who uses their own intelligence, capabilities, and talents in a way that amplifies the talents and intelligence of others. They’re leaders who we’re best around.”Liz Wiseman

“There’s a pathological disconnect between the attributes that seduce us when hiring managers and those that are actually needed to be an effective leader. We can see the effects of hyper-masculine leadership; what we need today are managers who are more self-effacing, empathetic and altruistic – other-focused people who are good coaches and mentors.”Tomas Chamorro-Premuzic

“It’s not the big decisions that differentiate high-performing CEOs, it’s the volume and speed of their decisions. It’s about the speed rather than the precision on the hundreds of decisions they need to make.”Kim Powell

The Oscar Wilde satirical quote below is NOT among Crowley’s #LeadFromtheHeart counsel above. It does speak to the problem of our leaders being knowers and non-learners. Learners are the best kind of knowers. Excellent leaders never stop learning.

Image result for wisdom of great leadersPhoto Credit: Flickr, Smita Nair Jain

4) Father’s Day – Celebrating Father’s Day this weekend!

We all have fathers – whether very present or long-time absent. Some of you may be fathers. Some of you may have wanted to be fathers but are not able to be…for whatever reasons. This day of commemoration usually means a good meal and some sort of gifting or pampering for you dads. For all of you, with or without children, you can be influencers…and we need you. My biological father was absent long before my parents divorced. Thankfully I have had a rich heritage of good fathers through the rest of my life – my step-dad, brothers, uncles, husband, father-in-law, son/son-in-law, and loving, empowering male friends and colleagues. Most of these good fathers in my life were spiritual fathers…but fathers nonetheless.

The Father I Never Knew on Father’s Day – Deb Mills Writer

Fathering – Celebrating Men Who Did It Well; Forgiving Men Who Didn’t – Deb Mills Writer

Traveling Man – Somewhere Between Here, There, & Home – Deb Mills Writer

Budweiser’s Father’s Day Ad Is Bringing People to Tears  – Lyn Mettler

Blog - Father's Day - B. C. comic
Photo Credit: B. C. Comics

5) Southern Baptists – My family didn’t start out in church or Christian. Mom was a believer but through a difficult marriage and trying to feed and clothe four children, she left church before I was born. After her divorce, neighbors invited us to church and it was a huge discovery for us…people who loved us even though we came with a lot of baggage as a family…and a God who loved us just as we were. It was a small Southern Baptist church in Georgia, and I’ve been Southern Baptist ever since.

In June every year church representatives of this large denomination meet somewhere in the US to worship together, reflect on the past year and plan for the future, and invariably, deal with some issue that could divide them.

After the fun of catching up with old friends and colleagues from years past, two of the highlights of this convention for me were:

  • the Scripture translation project (we could buy verses of the New Testament for $5 each – for a New Testament to be translated for a people group who don’t have it in their language). By the end of the convention, it was funded!

  • and the ministry panels.

Baptist Global Response panel on mercy ministries was one:

This year two of the dividing issues were the continuing need for racial reconciliation and responding with care to those victimized by clergy in the Southern Baptist Convention. We aren’t where we need to be eventually, but we made progress, thankfully.Image result for SBC panel on racial reconciliationPhoto Credit: Religion News

On racial reconciliation, I loved hearing Dhati Lewis, Missie Branch, and George Yancey.

“Before we can diversify our churches or organizations, we must diversify our dinner tables.”Dhati Lewis

Diversity at the Dinner Table – Trillia Newbell

“When someone says, ‘I don’t see race’, what I hear is ‘You don’t see me.’” George Yancey

Notes from the 2019 Southern Baptist Convention – George Yancey

Southern Baptists Give Greater Attention to Diversity But Acknowledge More Needed – Adelle M. Banks

The piece below is where I am after listening to the panel above:

Slowly and surely I began to realize that my problem was not that I was a person of privilege. Jesus was the most privileged being to ever walk this earth. My problem was what I did with my privilege. Would I use it (consciously or unconsciously) for my own gain, or could I let go of my grasp and use it to serve others. Jesus showed me how, “Who did not consider equality with God something to be grasped, but made himself nothing”.

How Jesus lived and died would serve as an example for me, and would ultimately allow me to live and die like him. He has taken my shame so that I no longer have to respond defensively about my privilege. I can embrace it, now no longer for myself, but for those for whom Christ died and rose again. Not in a white savior way, He’s the Messiah, I am not. But in an incarnational, self-emptying, for-the-sake-of-others way.

The gospel for the privileged is that Christ took our state of mis-being so that we can live for others. Hallelujah. – Missioeric

Becoming a Church That Cares Well for the Abused – Video Course – Brad Hambrick

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That’s it. How about you? Share your favorite finds in Comments below. Have a blessed weekend.

Bonuses:

Raising Girls Who Are “Includers” Instead of “Mean Girls” – Lisa McCrohan

How to Help a Depressed Friend Through Their Illness and Recovery – Natalie Morris

Dear Church, Let’s Talk About Mental Health

How Complaining Physically Rewires Your Brain to Be Anxious and Depressed

Enneagrams and Enneagram Cupcakes (YouTube Videos on various types)

A Woman of Influence

Photo Credit: Brainy Quote

5 Friday Faves – Other Mothers, Avengers Endgame on Guitar, Slowing Down Time, the Why of Public Outcry, and the Overcomer Movie

It’s the weekend again! Mother’s Day here in the US. Hope you all have cause to celebrate or to remember a wonderful mother…your own or someone else’s. Here are my favorite finds of the week:

1) Other Mothers – Shout-out to those other mothers. You’ve heard the expression guys at times use: “Brothers from another mother”. I’d like to focus a moment on those other mothers. Our mom was that “other mother” for some. She was a treasure – loving, sacrificing, praying for us, grieving our pain with us, and taking joy in us…and those many others God dropped into her life and she simply loved.

Mother’s Day – On Mothering and Grandmothering – a Life of Love, Launching, and Lifting to God – Deb Mills

Mother’s Day – Not the #BestMomEver Nor the Worst – Didn’t Mother Alone, and Then They Were Grown – Deb Mills

The Season of Small Ones – Mothering, God, and Gandalf – Deb Mills

The other mothers I want to celebrate today are the mothers-in-law in our lives. My mom is gone…but my mom-in-law, Julia, is still with us and I am so grateful. She, from a distance away, partnered with my mom in teaching me about loving well my husband and children…

With two children married, I am blessed with two co-moms-in-law. This was an unexpected joy – to be able to know and call as friends these two women. They are faithful in loving my children (and our grands) and I hope they see me as that. We count on each other…and celebrate every milestone. Prayer warriors together for our kiddos.

How about you? Are there other mothers in your lives who inspire or spur you on (whether they have kids themselves or not)? Share in the Comments if you choose.

Preparing Your Heart For Mother’s Day – Jan Harrison

Sweet Video Shows a Normal Day From both Mom’s and Kid’s Perspectives – Caroline Bologna

2) Avengers Endgame on Guitar – You knew, if you know us, that this would happen. The huge film Avengers Endgame has come and most everybody who’s a Marvel fan has already seen it. Nathan Mills has again arranged and performed a powerful piece, covering the theme from this film. These big film themes are usually performed by full orchestras. Nathan’s arrangement to a single guitar is phenomenal. Watch it here.

3) Slowing Down Time – Psychology professor Steve Taylor has written a thought-provoking piece on slowing down time: Time Goes By Faster As You Get Older But There’s a Way to Slow It Down.Photo Credit: Slowing Down Time, Very Smart Girls

Quoting Dr. Taylor: “In my book Making Time, I suggest a number of basic “laws” of psychological time, as experienced by most people. One of these is that time seems to speed up as we get older. Another is that time seems to slow down when we’re exposed to new environments and experiences.

These two laws are caused by the same underlying factor: the relationship between our experience of time and the amount of information (including perceptions, sensations, and thoughts) our minds process. The more information our minds take in, the slower time seems to pass.

He makes two suggestions for us who experience time as fairly flying and want to slow it down some at least experientially:

  1. Upping our mental processing with travel, new challenges, getting to know new people, developing new skills (including hobbies). New information requires the brain to process it which seems to stretch out time for us. [Sidebar: I would like to pose that even if it’s the same people, same job, same places – we can go deeper or approach differently and shake up the familiar.]
  2. Perhaps most effectively, we can slow down time by making a conscious effort to be more “mindful” of our experiences. Mindfulness means giving our whole attention to an experience—to what we are seeing, feeling, tasting, smelling, or hearing—rather than to our thoughts.” Dr. Taylor talks further about what it means to be “in the moment”.

This was fascinating and so doable in terms of slowing down and squeezing all the good out of our lives…and helping others do the same.

4)  The Why of Public Outcry – Two words: Social media. It is way more edgy than it used to be a few years back. More hateful. More in your face. Leadership coach Carey Nieuwhof, formerly a lawyer and currently a pastor, has written about it, challenging us about why we are more angry, and how we use social media as our vehicle for voicing anger and stirring it up in others.

Why Do We Hate Each Other So Much? (5 Reasons Anger Is the New Epidemic)

Photo Credit: Flickr

We may not see ourselves as anger-driven, and some of us aren’t so much. For the issues we are passionate about, we have other avenues to make our voices known. However, using social media is a little too easy and a lot more telling of the anger…even hatred that stirs inside.

Nieuwhof’s 5 reasons of the epidemic of anger in our culture today:

  1. You’re naturally more aggressive online than you are in person.
  2. Hate generates more clicks than love.
  3. Any attention can feel better than no attention.
  4. You know enough to make your world feel dark.
  5. Anger can get you heard, even when you have nothing to say.

Read his article. Lots of great commentary and helps on anger/hatred. Nieuwhof closes with this:

“Here are four questions to ask next time you post, write, blog, podcast, or shoot that email or text.

What’s my real motive? Am I trying to help, hurt, or just get noticed?

Are people better off, or worse off, for having read what I posted? 

Am I calling out the worst in people, or attempting to bring out the best?

If the person I’m writing to was in the room looking me in the eye, would I say the same thing in the same way? 

What do you do with the junk you feel—the loneliness, the anger, the outrage? Here’s the best thing I know how to do: Process privately. Help publicly.” – Carey Nieuwhof

5) Overcomer Movie – I LOVE the Kendrick Brothers. They are filmmakers. All their films have a Christian foundation, with themes large enough to resonate with anyone out there who wants their lives to count for something. With each film, they have matured their craft such that their films today can compete with any mainstream film. Their film Overcomer is coming out August 2019. Can’t wait.

Happy Weekend and Happy Mother’s Day, Y’all. Blessings.

Bonuses:

Photo Credit: Facebook, Joshua Harbin

Richard Sibbes (1577–1635); Pinterest

45+ comics about double standards in our society and you’re probably guilty of them

Feds Release 168,000 Illegal Immigrant Family Members Into Communities – Stephen Dinan – a read different from others lately.

Photo Credit: United Health, Twitter

Photo Credit: Debbie Hampton, Twitter

Why Your Brain Loves to Laugh – Debbie Hampton

Monday Morning Moment – Strengthening Decision-making with Collaborative Conversations

Blog - Collaborative ConversationsPhoto Credit: AJCarlisle.files.wordpress.com

[Adapted from the Archives]

Change is normal, and resisting change is normal as well. You may be part of an organization or company where sweeping changes are being implemented, even this week. Or maybe you are not on the inside loop of these decisions, so you are not privy to the change coming. Whether you are part of that process or not, consider how you might have a role in making change work, in your sphere of influence, among your colleagues.

You may already have read and profited from the book Crucial Conversations. Now consider collaborative conversations. Collaboration, simply defined, is “working together towards shared goals”. Collaborative conversations bring a collective intelligence to bear on the problem to be solved, vision to be defined, or direction to be changed.Blog - Collaborative ConversationsPhoto Credit: ThoughtFarmer.com

David Perkins, a Harvard professor, wrote about collaborative conversations in the workplace, using the metaphor of King Arthur’s round table. He described the beneficial nature of bringing several principal players (or stakeholders) to the table and treating each one with an equal or autonomous voice.

Perkins’ book King Arthur’s Round Table: How Collaborative Conversations Create Smart Organizations is a tremendous resource in developing this kind of decision-making work environment. An Executive Book Summary* can help you get started.

“A round table makes it a little easier to pool mental effort. A round table makes a group a little more intelligent…For a group to display intelligence in a sustained way, the members have to value their exchanges and stick together to keep making them. This depends on positive symbolic conduct [side messages sent by our words and behavior]…and collaboration… It’s not ideas, but people with ideas that make things happen.”David Perkins

“One of the simplest ways to immunize a culture against broken trust, corruption, and animosity is to build a common vision.”David Perkins

I personally thrive in such a setting and intuitively understand the value-adding nature of collaborative conversations. In researching this workplace topic, and choosing the links below, I came across a fascinating paper** by Heather Davis, a professor of RMIT University Australia.

Davis presented her paper at the 14th International Conference on Thinking (2009, Malaysia). She discussed how workplace leaders often choose “languages of war” in making and communicating decisions and creating change. Her paper is heady stuff but if you read her thoughts below you will want to read the whole paper. It gives huge support to the role of collaborative conversations.

“In [leadership’s] ‘language of zealous allegiance’, there are expectations of allegiance [in the workplace] that lay a path for uncritical acceptance and passivity. This manifests in an expectation that followers be conscripted wholly to the cause. There is little room for questioning. ‘Conscription means one important thing: there is no questioning of orders, one only executes them; “either you’re with us or you’re against us”.’ “

“Rhetoric plays out in the workplace too and can be tested by how well leaders:

  • hear and acknowledge the ‘other’ point of view,
  • see the ‘other’ as people rather than pawns or simply abstractions,
  • manage the distance, materially and metaphorically, between themselves and the people and sites affected by their decisions.”

“In the corporate world there are many examples of executives living and working in gated communities or otherwise removed by dint of corporate hierarchy or geography from the people and conditions affected by their decisions. Often, these leaders are also surrounded by people who can only agree, leading to little opportunity for double loop learning or deeply reasoned decision making processes. Whether our leaders live in gated communities is their business, but if they think, work and take refuge within a ‘gated’ mindset then we all need to be concerned. These conditions lead to hubris and have been the undoing of many leaders and corporations.”

The role of the organisation is ‘to know its purpose and not be diverted from it’ (Drucker, 1993). This is a timely reminder here – easier said than done in times of flux, complexity and discontinuous change.”

“The main difference between Perkins’ languages of war and peace are that the war metaphor is founded on exclusivity and a preference for limiting discourse to its [leadership’s] own narrowly defined boundaries. Perkins’s peace metaphor is founded on inclusivity and opening up the space for conversations and conflicting views [i.e., collaborative conversations].”

“Oppositional language and the pitting of one deeply held worldview against another will not lead to resolving the underlying problems of the workplace. Rather, space for conversations to surface underlying assumptions is required. Perkins’ language of peace metaphor confirms that that there are always other lenses to view the world through, not just the one that [leadership] prefers.”Heather Davis

Provocative reading from this Australian educator.

Bottom line: Those of us in leadership carry a great burden of responsibility. We at times must make difficult and sometimes painful decisions. Adding voices to that decision-making can generate even more challenging processes to negotiate. However, we will make more sustainable decisions for “better futures” if we bring those most affected (or most experienced or insightful) to the table. Whenever possible. That’s the gain of collaborative conversations – working together toward shared vision and shared ownership.

Stay engaged in your workplace. Don’t entertain indifference. Stay in the conversation. You can make a difference.

*King Arthur’s Round TableHow Collaborative Conversations Create Smart Organizations by David Perkins – an Executive Book Summary

**Troubling Invisible Barriers to Better Futures: Surfacing the “Five Languages of War” in the Workplace – a scholarly paper by Heather Davis, presented at the 14th International Conference on Thinking

Leadership Lessons from King Arthur – a Review of Harvard Professor David Perkins’ book King Arthur’s Round Table

The Five Literacies of Global Leadership – What Authentic Leaders Know and You Need to Find Out – by David Hames – Business Book Summary

The Perils of Indifference – a Speech by Elie Wiesel

How to Lead When Change is the New Normal – Emer Coleman

The Art of Collaboration (Collaborative Behaviors) – by Steve Dale (includes a SlideShare)

Collaboration: What Does It Really Mean? – Carlos Dominguez

What Is a Coaching Conversation? from Opening the Door to Coaching Conversations by Linda Gross Cheliotes and Marceta Fleming Reilly 

Cutting Through the Hype – What “Collaboration” Really Means – ThoughtFarmer.com

5 Choices You’ll Regret Forever – Travis Bradberry

Monday Morning Moment – Leadership Lessons – for All of Us

Photo Credit: Army.mil

Back to work.

What kinds of kickstarts do we build into our lives to consistently do a good job? When we lead out each week, are we leading on fumes? Or are we topping off the tank to get us and our team all the way through to goal?

Leadership coach Lolly Daskal has posted what she considers the 100 Best Leadership Quotes of All Time. Of those 100 quotes, here are just a few of my favorites:

3. ”A good leader leads the people from above them. A great leader leads the people from within them.–M. D. Arnold

7. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” —Ronald Reagan

23. “Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.” –David Star Jordan

28. “Management is doing things right; leadership is doing the right thing.” –Peter F. Drucker

74. “The task of leadership is not to put greatness into humanity, but to elicit it, for the greatness is already there.” –John Buchan

100. “The most effective way to lead is to lead from within.” –Lolly Daskal

Staying fresh is important in leading well. Hanging with our people. Bringing the vision. Seeing the work through their eyes. Assembling the puzzle (be it product or service) with the pieces that all involved bring to the table. This is leadership of the best sort.

Below are links to just three more pieces on lessons in leadership. Worth the time to read them. 5 of my favorite leadership qualities appear prominently over and over again: emotional intelligence, courage, communication, caring for the people, and transparency.

OK…Monday. We’re ready for you.

The Top Leadership Lessons of 2017 From Steve Jobs, Richard Branson, Tim Cook, and Google – Marcel Schwantes

12 Principles of Modern Military LeadershipPart 1, Part 2, Part 3Capt. Ron Roberts

6 Inspiring Lessons About Success Most People Will Learn Too Late in Life – Marcel Schwantes