Tag Archives: Eric Barker

Monday Morning Moment – Emotional Intelligence at Work and in Life – a Story

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[I have written before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Over the last few weeks, I had such an experience.

Background: Being a part of a beloved organization, engaged and working hard, we can get a passion to take it to the next level. We see both what we’re doing well and also what’s missing. For awhile, I’d been putting together an idea in my head of a particular next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project is humming along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead anyway possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

__________________________________________________________________________

Emotional Intelligence and Success – Study Wizards  – rapid read with definition and characteristics of emotional intelligence.

__________________________________________________________________________

Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

___________________________________________________________________________

Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

___________________________________________________________________________

Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

___________________________________________________________________________

Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

5 Friday Faves – First Responders, Fall TV, Getting Older, a Narcissist Culture, and Visual Aids

As I write it’s raining… This Friday – lots of country music and YouTube videos…and a grateful heart. Oh…and just as I was about to publish, Nathan Mills‘ arrangement of John Paesano‘s Spiderman theme (for the PS4 game of the same name) just got posted. Enjoy.

1) First Responders – This has been quite a week – between the observance of the 17th anniversary of the 9/11 attacks and the Hurricane Florence pounding away in the Carolinas right now.

We have listened to news reports, documentaries, and one another talk about these two occurrences all week. All I want to say is:

“Thank you, all you who go in as others are running out. All of you, first responders, who seek to protect and care for us. Thank you. May God keep you safe.”

Photo Credit: Health.mil

2) Fall TV Shows – Nope, not talking NFL football here. Nor is this heralding the many Fall-themed Hallmark movies on the horizon. This fave marks the building excitement for premier weeks for our favorite TV shows. You tell me your favorites, I’ll tell you mine. Fall is maybe my favorite seasons…this being one reason among many.

One TV show not coming back yet is Stranger Things. This might help:

3) Getting Older – Country artist (and Songwriters Hall of Famer Alan Jackson turns 60 this month. That’s still real young, but his song The Older I Get rings true to the experience of…getting older. The lyrics of this poignant country song ring true…they can speak for themselves.

The older I get
The more I think
You only get a minute, better live while you’re in it
‘Cause it’s gone in a blink
And the older I get
The truer it is
It’s the people you love, not the money and stuff
That makes you rich

And if they found a fountain of youth
I wouldn’t drink a drop and that’s the truth
Funny how it feels I’m just getting to my best years yet

The older I get
The fewer friends I have
But you don’t need a lot when the ones that you got
Have always got your back
And the older I get
The better I am
At knowing when to give
And when to just not give a damn

And if they found a fountain of youth
I wouldn’t drink a drop and that’s the truth
Funny how it feels I’m just getting to my best years yet
The older I get

And I don’t mind all the lines
From all the times I’ve laughed and cried
Souvenirs and little signs of the life I’ve lived

The older I get
The longer I pray
I don’t know why, I guess that I
Got more to say
And the older I get
The more thankful I feel
For the life I’ve had, and all the life I’m living still*

*Lyrics to The Older I Get –Songwriters: Adam Wright, Hailey Whitters and Sarah Allison Turner

[Along with getting older with its sweet upside of grandchildren and finding clarity and contentment…there is the sadder side of losing people we love. That happened for Alan Jackson this week with the unexpected death of his oldest daughter Mattie’s husband, Ben Selecman…married less than a year. Prayers for this family.]

Age of Maturity – Consider This Radio Show – Annette Petrick

4) A Narcissist Culture – What happened to a once civil society? Justice Ruth Bader Ginsberg spoke this week on the divisive and partisan Senate confirmation hearings of recent years. She reflected on her own hearing and that of her good friend and conservative Justice Scalia. Both of them confirmed to the Supreme Court by an almost unanimous Senate vote.

Some would say what has changed is the caliber of leaders in office now. Narcissist is a word used frequently in mainstream media.

I wrote earlier this week on narcissistic bosses and how to thrive under such leadership. We may not have chosen our boss, whether he or she is over a company or country, but we can determine to do what we can to help…not harm.

Do you get weary of the contentious nature of our press? How about the behavior of our elected officials, on both sides? Maybe a lifetime in the political arena (whether in public or private sector positions) brings the cynic out of everyone. Maybe the goal of doing whatever possible good we can breaks down if our boss is just too difficult or just too not like us.

The more I read on narcissistic bosses, the more I find that many who rise to the top have some of those traits. It’s what helped them get there. We can raise our backs to that and make as much noise as we can to get rid of that person or disrupt every process or decision.

Photo Credit: Wikipedia

Or we can seek out what is wisdom in handling a narcissistic boss… for our own sakes, the sake of the company (or country), and even for his. It is one thing to feel helpless and a whole other thing to escalate a situation and add to the damage, whatever it is.

Author and blogger Eric Barker has written a Wall Street Journal best-seller entitled Barking Up the Wrong Tree: The Surprising Science Behind Why Everything You Know About Success Is (Mostly) Wrong. I haven’t read the book yet but his article is intriguing.

In this article 5 Scientific Secrets to Handling a Narcissist, he gives some excellent counsel on what to do. Some of his advice may be hard to stomach…but stirring up a narcissist with negative, blaming banter will not get anyone where they say they hope to go.

Here are Barker’s 5 bits of excellent advice:

  1. If at all possible, just steer clear of him. – Do your job. Do it well.
  2. If he’s your boss, kiss up or shut up. – A narcissist doesn’t want to hear your take on things, especially if it is against his take. Until you decide to leave your organization, do your best to just get along. He is much better at deflecting and retaliating than you probably are at exposing his faults or unfitness for the job.
  3.  Know what you want and get payment up front. This relates to folks who have something (information, relationships, influence) the narcissist wants but doesn’t yet have. I can’t even think of an example…can you offer one?
    “Now I’ve been very negative toward narcissists (understandably) but they can be worked with and can even be good employees. Yes, really.Why? Because they want something. They really need to look good. And if you can align your desires with their desires, you may find yourself with an unstoppable achievement machine…They get what they want when they do what you want.” – Eric Barker
  4. If you have a raging narcissist within hearing and one who lets you close, ask some of equivalent of: “What would people think?” Let them answer the questions. Emphasize community and use disappointment, rather than anger, to keep them in line. They want to look good. So help them look good by helping them do good.”
  5. Be Dexter. Dexter was the focal character of a TV show of the same name. He was a forensics technician working murder cases. He became a serial killer of serial killers. Whew! I never watched the show but know of its cultish popularity. The thing is, all of us  can become narcissistic. Especially in cultures where narcissists rise to power. If we can confront the narcissism in ourselves then we can fight it by nurturing empathy – refusing to give into the impulse to self-elevate and direct that impulse to empower others. Something to think about.

5 Scientific Secrets to Handling a Narcissist – Eric Barker

How to De-Escalate a Fight with a Narcissist – Elinor Greenberg, PhD

Dealing with a Narcissist? – Try These 5 Negotiation Tactics – Tanya Tarr

Barking Up the Wrong Tree Quotes – GoodReads

Hostage Negotiation: the Top FBI Hostage Negotiator Teaches You the 5 Secrets to Getting What You Want – Eric Barker

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

5) Visual Aids – I am a visual learner. By that, information intake comes easier with images. I used to think because of being a voracious note taker that auditory learning was my preference. No, it was that innately, writing the notes was salvation for me because they gave me visual cues to master the auditory information taken in…later. Looking at my notes.

This week, I began a study of Genesis through Community Bible Study. The study opened with a YouTube visual that “storied” the beginning journey of the God and humankind. Genesis 1-11 in less than 8 minutes, being drawn as we watched. So good.

A big part of why children’s books are so attractive for a visual learner is the rich illustrations that accompany the story. One of my favorite artists is Marjolein Bastin. She paints the world around us with all its beauty, tiny detail, and true-to-life (im)perfections.

You might enjoy this short article and stunning video of hers where she describes “Why I Create”.

___________________________________________________________________________

That’s this week’s faves. How about you? please share some of yours with all of us through the Comments.

Be safe out there. Be kind to those you love and those you don’t yet… you never know what could change.

Bonuses:

Pull out that wedding dress – if it still fits, why not wear it from time to time?…for your pleasure and those who loved seeing you in it that one other time.Photo Credit: Brittney Kluse, Facebook

Meet the Nativity

Meet the Nativity and Find Your Family – Glen Scrivener

American Idol SweetheartsCaleb Lee Hutchison and Maddie Poppe fell in love while competing in the 16th season of the ABC music show American Idol. Maddie eventually went on to win with Caleb coming in second. Renditions of songs like Maddie’s Landslide and Caleb’s Don’t Close Your Eyes took them straight to the finals and into fans’ hearts. Here they are on the Live Tour singing together You’ve Got a Friend. So darling.