Tag Archives: Matt Monge

Monday Morning Moment – Emotional Intelligence at Work and in Life – We Think We Have It or Can’t Be Bothered – Don’t Miss This!

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[From the Archives – I wrote before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Below is a story of how I experienced emotional intelligence in a beautiful and transforming way.

Years ago, I worked for a beloved organization. In that work context, I’d had an idea of a particular needed next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project hummed along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead any way possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

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The Little-Known Relationship Between Emotional Intelligence and Success – Shane Barker– rapid read with definition and characteristics of emotional intelligence.

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Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

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Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

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Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

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Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Parents Who Raise Emotionally Intelligent Kids Teach This Important Skill, Says Neuroscientist and Parenting Expert – Here’s How – Willian Stixrud & Ned Johnson

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

5 Friday Faves – Some Good News, Final Fantasy VII on Guitar, Sound Thinking, Coronavirus Survival Tips, and Busting with Bonuses

https://debmillswriter.com/wp-content/uploads/2017/04/Blog-Friday-Faves-006-2.jpg

Hey Everybody! Hope you’re faring well through these days of Coronavirus and social distancing. Many of you may be still going out to work, and we are grateful for all your essential services keeping us supported in our different living situations.

I didn’t post Friday Faves last week. So we have Friday Faves from two weeks today. Hope you’re finding joy in this odd journey of ours right now. We may be physically distanced, but we are together in this (that’s almost become cliche except for it’s still true).

1) Some Good News – We can find it, or create it if need be. Some good news. Actor John Krasinski has done just that. He is scripting and posting a weekly YouTube video entitled appropriately Some Good News. His first post focused on the 15th anniversary of the American TV show The Office. Below you will find Episodes 2 and 3.

Please share in the Comments your own brush with good news this week and any good news you made happen for others. Let’s safely crush this physical distancing experience!

YouTube Video – SGN Prom with John Krasinski and Friends

2) Final Fantasy VII on Guitar – If the lilting music of the Final Fantasy videogame franchise has special meaning to you, then Nathan Mills of Beyond the Guitar gets it. The chief composer of the Final Fantasy themes is Nobuo Uematsu. Nathan’s latest arrangement from the franchise is Aerith’s Theme from Final Fantasy VIIHere it is:

YouTube Video – Final Fantasy XV: Valse di Fantastica – Classical Guitar Cover

YouTube Video – Final Fantasy XV: Main Title Theme (Somnus) – Classical Guitar Cover

YouTube Video – Final Fantasy X: To Zanarkand – Classical Guitar Cover (Beyond the Guitar)

3) Sound Thinking – One of my go-to Bible verses in scary situations is 2 Timothy 1:7 where the Apostle Paul states: For God has not given us a spirit of fearfulness, but one of power, love, and sound judgment.” Some translations use sound mind or self-control for the phrase “sound judgment”.

Either way, there is such a thing as sound thinking, and it is worth determining whether we are pursuing and exercising that level of reason…or not. Otherwise, we will continue to keep passing each other in conversations, even good friends, shaking our heads when we disagree with ideologies. Preferring to discount, blame or revile, rather than understand each other’s take on something that matters to both of us. Especially in today’s super-charged political conversations and in our government’s decision-making.

Photo Credit: Trainer Collective

In my wondering on sound thinking, I found a very helpful book chapter by author Martin H. Levinson. The 2006 book (its revised edition just released) is Sensible Thinking in Turbulent Times and the chapter was General Semantics: Sound Thinking for Every Day Life.

In this chapter, Levinson offers Ten Blocks to Sound Thinking – with General Semantics “Correctives”. The blocks follow; read the succinct and incredible helpful correctives in this rapid read chapter. I would love an opportunity to sit around a circle with friends and associates of mine who think vastly differently than I do on a range of topics and sort out how we might come more to the center using these helps.

10 Blocks to Sound Thinking (Martin H. Levinson)

  • Allness Attitudes [communicating as if we know all there is to know about a subject]
  • “Knee-jerk Reactions
  • Either-or Thinking
  • Rigid Evaluations
  • Projection Problems [stating opinions as if they were facts]
  • “Useless” and Poorly Structured Questions
  • Elementalism [assuming there is only one cause of something]
  • Jumping to Wrong Conclusions
  • Relying on Common Sense [taking assumptions for granted]
  • Labeling and Category Errors

So much to consider. I will close this with a quote, measured and sound, from a friend of mine, Helen Phillips, on the topic of our country’s mediation of the Coronavirus pandemic:

“We’ll never know whether these drastic measures have spared us from a fate we cannot fathom with thousand or tens of thousands more people sick and dying, or not. If the stats tempt you to feel indignant, and a false sense of ‘perhaps the whole thing was a big fat overreaction’, how do you claim to know which is which? Who can be certain what’s ‘real’ and what’s successful mitigation through extreme precaution as intended. Everyone is speculating, everyone is claiming someone else is wrong, everyone has an opinion and a conspiracy theory from the cheap seats with no ‘skin in the game’.

At the end of the day, who among us bends under the burden of tremendous responsibility? Who among us truly believes they have solutions for the world’s problems? Who among us rarely sleeps, evaluating the deluge of evolving data? Who among us thinks they know what’s best for an organization, a state or a nation?

Perhaps instead of feeding the dragon of obsession and negativity, maybe we should do a little more soul searching, heart checking, gratitude evaluating, neighbor loving and realize the roots of our faith are growing deeper.”

What  a 16th Century Mystic Can Teach Us About Making Good Decisions – Annmarie Cano

4) Coronavirus Tips for Survival – Have we exhausted this subject yet? I can’t imagine we have. Fortunately, I have a good friend who is also a cancer nursing specialist. She helped me devise a survivorship plan after my bout with cancer. She is also the source of much of my plan for staying healthy and hopefully surviving COVID-19 should I contract it. First a little musical respite with DJ Brinson and Emily Gardenire:

I have listed several sources below with a wide range of viewpoints on keeping COVID-19 at bay or surviving it should you get hospitalized. The tips are just based on what I’ve read and what conclusions I’ve made. Not scientific, not tested, etc., etc., etc.

  • Pray, trusting God isn’t finished with me yet…or if my time is done on earth, then trusting Him for grace for me and for my family.
  • Be aware of what surfaces I’m touching (especially outside of my home environment) and wash my hands often and thoroughly. Hand sanitize regularly.
  • Keep my hands off my face.
  • Social distance. Stay 6 feet apart from those not in my “stay at home” environment. Only gather in very small groups with others abiding by same rules (family, close friends, colleagues when necessary).
  • Although social distancing, be creative and purposeful – serve others and stay in contact. Pray for those around you and far from you.
  • During social distancing, make time to complete or update an advance medical directive.
  • Vitamin C.
  • Learn to sleep on my abdomen and sides (this may be necessary if I end up hospitalized).
  • If hospitalized, up to being put on a ventilator, I want it all (oxygen, of course; hydroxychloroquine and azithromycin (if available); testing and treatment for cytokine storm syndrome; red blood cell and plasma infusions; whatever else is the latest and greatest.
  • Have whatever contact is possible with my family.
  • Ventilator…not at all sure about this one.

Here’s a Playbook for Stopping Deadly Cytokine Storm Syndrome

Being Prepared in the Time of COVID-19 – Three Things You Can Do Now – The Conversation Project

Why Some COVID-19 Patients Crash: The Body’s Immune System Might Be to Blame – Geoff Bromfiel

Covid-19 Had Us All Fooled, But Now We Might Have Finally Found Its Secret – LibertyMavinStock

YouTube Video: Empowering Talk: Protecting Families During COVID-19 Pandemic – Dr. David Price – New York City

Nightmares, Flashbacks, Uncertainty: A 29-year-old Recovers After Coronavirus Brought Him Near Death – Marissa J. Lang

Coronavirus Survival Tips from a Doomsday Prepper

Deaths Delayed – Carl R. Trueman

John Piper on the Coronavirus and Christ – Podcast & Transcript – Collin Hansen

Do you have any tips for us about staying well? Please comment below.

Photo Credit: The Jeff Katz Show, Facebook

5) Busting with Bonuses – I couldn’t decide on a fifth favorite so will leave you with these bonuses as the fifth. The Spring here is spectacular and I’m especially grateful having been “staying at home” for over a month now. Hope you’re doing well. Thanks for reading and keeping company with me.

Photo Credit: Facebook, Servants to Asia’s Urban Poor

Don’t Waste Your Ruined Plans – Gaye Clark

You Can Thrive in the New Normal – Here’s How – Matt Monge

Fight Songs (The question was asked by a friend, “What is your fight song?” – this week I had two. They follow below.)

Photo Credit: Ann Voskamp

The book titles below (left to right, first row and then second) tell a story. #CoronavirusPhoto Credit: Casual Christian Comedy 2, Facebook

Monday Morning Moment – New Year’s Resolutions and Habit Formation…Resolved

Photo Credit: David Lose

[Adapted from the Archives]

What do we have? 1 more day in 2019 of reckless eating, not enough sleep, routines all turned topsy-turvy. Then…resolved. Right?

I take New Year’s resolutions very seriously. They have served me well through the years in shaking up troublesome habits as well as galvanizing better ones. New (or restored) habits that nurture the body AND the spirit.

Whether sugar detox or a decluttering project, New Year’s resolutions are not always exercises in futility.They can be excellent devices to help us get off to a strong start into the next year. Some of my family and friends treat resolutions with disdain…they never work; they never last. Oh, but not always!

They are really very energizing. Whether we meet our goals or not, there is great promise within the resolution for resetting our thinking. A keen sense of self, or self-awareness, aids in our understanding of habits and true habit change.

A couple of times in my life, I resolved to go off sugar. With a resolution like that, it meant abstaining from chocolate…which is a topic all its own.

Anyway, I was successful for over a year each of those times in excluding sugar from my diet. Never having really lost the weight from my first pregnancy, I decided to remove sugar from my diet for the pregnancy of our second-born. In those days, there was a chapter of Overeaters Anonymous in our town, and that group was a great help in my dealing with pretty much a sugar addiction.

The second time I “gave up” sugar was over 3 years ago, and I stayed the course of that habit change for over 1 1/2 years. Less accountability but even more resolve. Although I am back having dessert or sugary snacks sometimes, I am still operating with more self-awareness than ever before. Self-awareness, not self-condemnation. A very different experience.

Without knowing it, I was using a practice of habit change that Ken Sande writes about on his blog, Relational Wisdom 360. He first influenced my life years ago with his work on conflict resolution through his Peacemaker Ministries. He is a gentle guide in many of the issues that complicate our lives.

His article on Seven Principles of Habit Change came at a great time. Sande talks quite kindly about how we develop habits and what it takes to change them. His first principle of habit change gives us a look at the cycle of habits – the cue, the routine (or response), and the reward. Anyone who loves chocolate can understand this easily. For me, in eating sugar (or in overeating, in general), the cue could be a number of things – fatigue, anxiety, loneliness, the mere presence of yummy food. It never takes much to send me to the refrigerator or pantry. The routine: feed the cue, whatever it is…with high-carb oral gratification. The reward: a brief soul satisfaction and temporary relief from whatever was the cue.

In my two seasons of not eating added sugar, I actually followed Ken Sande’s principles below (without knowing the wisdom of it).

  1. Every habit has three parts: a cue, a routine, and a reward.
  2. You can change an undesirable habit by keeping the cue and reward but learning a new routine.
  3. The best way to overcome the temptation to revert to old routines is to have a detailed action plan.
  4. Habit change builds momentum if you can change a single “keystone habit” and then continue to build on consecutive “small wins”.
  5. Will power is like a muscle: it can be strengthened and yet needs to be exerted strategically.
  6. Faith is an essential part of changing habits.
  7. Habit change is more likely to occur within a community (even if it’s just two people).Ken Sande

[If any readers want to talk further about habit change regarding sugar addiction, I would love the exchange, either through the comments or email.]

Self-awareness is a huge factor relating to habit change. I can see that more now having come through seasons of looking at my own habits.

“Self-awareness is defined as conscious knowledge of oneself; it’s a stepping stone to reinventing oneself, learning to make wiser decisions, and helps you tune into your thoughts and feelings. So often we place blame on externalities because it’s the easiest excuse, when in fact we should be thinking about our thinking, reflecting, trying on different perspectives, and learning from our mistakes.”Paul Jun

It is possible to affect true habit change if we are willing to take a studied look at ourselves – our awareness and our engagement with making choices/decisions and within relationship. I used to think that self-awareness was morally charged, i.e., it drove us to becoming more self-centered. That doesn’t have to be the case. When we take time to really examine where our minds go, through the day, we can train our thinking toward what matters most to us – related to people, resources, and life purpose.

When we are willing to do that, New Year’s resolutions can become much more life-changing than just going off sugar for a few weeks. These same habit change principles can apply to anger issues, pornography, other addictions, and pretty much any habitual process that negatively affects your work, relationships or general peace of mind.

A couple of years back, our pastor Cliff challenged us at Movement Church to commit to some resolutions to the Lord…together [podcast of 12/31/2017 here].  I have kept the resolutions made that day in a visible place, to be reminded of the good change in life, and the struggle… I still have them in view…two years out. Still relevant to now. For 2020, on it again.

Jonathan Edwards, the great 18th century preacher and theologian, definitely understood the importance of praying through and writing out resolutions that would inform his daily life. Over the course of several months, he composed seventy resolutions for life. You can read them here. The five resolutions I made during church on a New Year’s Eve are weighty enough for me…can’t imagine 70! Edwards just gives an example of a man who, even as deeply devoted as he already was, did not want to miss God in a busy life of ministry. Nor did he want to miss the people God placed in his life as the focus of that ministry.

Resolutions help us to keep the main thing the main thing. Sure, we may struggle to keep our bodies and houses in order. Those are temporary situations. Where we hope most to be successful is in keeping our hearts tuned to what matters most. Going deep with God and others. I am resolved…

Photo Credit: Reformed Outfitters

New Year’s Day – Resolved – Deb Mills Writer

Resolved – The Resolutions of Jonathan Edwards

Do You Want to Change Your Habits? – Relational Wisdom – Ken Sande

Seven Principles of Habit Change – Relational Wisdom – Ken Sande

13 Questions to Increase Your Self-Awareness – The Mojo Company – Matt Monge

Make Habits, Not Resolutions – Justin Whitmel Earley

Why Self-Awareness Is the Secret Weapon for Habit Change – Paul Jun

RW Acrostics in Action – Relational Wisdom – Ken Sande

Ten Questions for a New Year – Don Whitney – Desiring God

Need Help With Your New Year’s Resolutions? – David Lose

Understanding True Habit Change and Rocking Your New Year’s Resolutions – Deb Mills Writer

Monday Morning Moment – Emotional Intelligence at Work and in Life – a Story

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[I have written before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Over the last few weeks, I had such an experience.

Background: Being a part of a beloved organization, engaged and working hard, we can get a passion to take it to the next level. We see both what we’re doing well and also what’s missing. For awhile, I’d been putting together an idea in my head of a particular next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project is humming along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead anyway possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

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Emotional Intelligence and Success – Study Wizards  – rapid read with definition and characteristics of emotional intelligence.

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Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

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Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

___________________________________________________________________________

Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

___________________________________________________________________________

Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

Monday Morning Moment – When Your Work Culture’s In Trouble – with Matt Monge

Photo Credit: Career Addict

Business thought leader and writer Matt Monge is my go-to guy on company culture. The fact that he also struggles personally with depression tenders my heart to what he has to say. He is a straight-talker. Courageous, transparent, and caring. Monge knows toxic work cultures. He is consulted to help fix them, and through his writing he gives generous help to all who struggle to thrive in a culture that makes that a challenge. Take heart, those of you currently in troubled work cultures. Once you have identified what the murkiness is about, you can then act to clear it out…or, if necessary, you can clear out. You have options.

Below you will find Monge’s piece 7 Signs Your Culture Is In Trouble. Click on the link to go further into depth on what these mean.

  • Your culture is in trouble if your CEO is a toxic leader. Matt Monge delineates this further in his article 10 Traits of Ego-driven Leaders. Employees and teams can experience huge shifts in their own thinking and behavior toward each other and customers, just in response to top-down influence. Beware of mission drift also.
  • Your culture is in trouble if poor managers are allowed to remain poor managers indefinitely. This is sad for both the manager herself and the team under her. When a company is frantic with reacting to the demands of toxic leadership, the simplest processes of feedback, teaming, and  development take a backseat. Everyone suffers.
  • Your culture is in trouble if humanness and vulnerability are absent. In a troubled work culture, trust deteriorates. The bottom line is the driving force. Keeping one’s job and the perks of that job trumps everything else that might have once mattered in a work culture.
  • Your culture is in trouble if accountability is misunderstood and only selectively applies. Healthy accountability is meant to be a two-way process. Leaders and subordinates are best-served when they have open communication and transparency is high. An employee is much more open to accountability when he sees that his leaders also submit to the accountability of others.
  • Your culture is in trouble if people aren’t learning much. Opportunities for training and growth are signs of a healthy environment where employees clearly matter to the organization.
  • Your culture is in trouble if teams and departments have ongoing problems performing their core functions. This is a glaring sign of trouble. When performance is off and morale matches it, a cry for help is being sounded. When personnel just don’t care, something has to be done to turn that around. What that something is and who is capable to doing it can be sorted out by both managers and employees. Punitive action is not the answer.
  • Your culture is in trouble if executive team morale is low. This speaks to the ripple effect starting from a toxic CEO, through the organization and then back up the chain-of-command. Morale, as we know, has a huge impact on performance. When the executive team is struggling with low morale, reflecting that of the company, then it’s to the point that someone from the outside must come in to help correct course. This takes enormous vulnerability on the part of the executive team.

Having come through a cancer diagnosis, my experience is that it’s better to know what’s going on than to remain in the dark…or that murkiness of knowing something is wrong but you’re not sure what.

Once we identify what the struggle is with our work culture, we can begin to rectify our situation. Some things we may have little control over, but what we can change, we must.Photo Credit: Venture Lab, Pauline James

Business writer Joanna Zambas has given us examples that mirror Matt Monge’s list on company culture (see links below). One of her lists celebrates companies who have made culture a priority.

25 Unmistakable Signs of a Bad Company Culture – Joanna Zambas

20 Examples of Great Company Culture – Joanna Zambas

Southwest Airlines made Zambas’ list. It is my favorite domestic airline. Mainly because of its customer service. However, that customer service is rooted in a work culture that is very pro-employee. Photo Credit: Business2Community

I know that first-hand because of my contact, over many years, with one Southwest employee. Her kindness, demeanor, and consistent care at every touchpoint have demonstrated to me the very heart of this company.

My hope for all of us is that we can work toward a company culture like this one…bottom-to-top if necessary. For you as company leaders, you may not see this or any such piece…but I hope you can be encouraged or re-energized to grow such a culture. The impact will nothing but positive…you know it somewhere in that leader heart of yours.

7 Signs Your Culture Is In TroubleMatt Monge

YouTube Video – Matt Monge: Speaker, Writer, Leadership & Culture Expert, Depression Fighter

What Not to Do When You’re Trying to Motivate Your Team – Ron Carucci

Turnover Trouble: How a Great Company Culture Can Help You retain Your Best Employees – Emma Sturgis

Monday Morning Moment – Kindness Over Cleverness – Work Culture Where Employee Satisfaction Impacts Marketing – Deb Mills

Monday Morning Moment – Servant Leadership – Trending Forward

Photo Credit: Tri Pham, FLickr

The servant-leader is servant first.

It begins with the natural feeling that one wants to serve. Then
conscious choice brings one to aspire to lead. The best test is: do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?Robert K. Greenleaf
“…more likely themselves to become leaders” – Isn’t that how you thought Greenleaf would end that sentence? I read it that way. We don’t naturally think of aspiring to serve – “moving up the ranks” to better position ourselves to serve.
Why write about servant leadership?
So much has been and continues to be written about servant leadership. The terms change and trend a bit differently over time. Of late, relational leadership has gained in popularity. This type of leadership is defined as “as a relational process of people together attempting to accomplish change or make a difference to benefit the common good.”
I love that concept and style of leading, but servant leadership goes even farther. Relational leaders can focus on their particular team or tribe, in a mentoring, collaborative role…for the good of those leaders and the organization and client base. Servant leaders aspire to a wide reach. Not just leader to leader, but to permeate the whole of the organization with an ethic that everyone, at every level, matters. This is a huge aspiration but the gains are huge as well.

Marcel Schwantes, founder of Leadership from the Core, has written a piece on the 10 Leadership Habits Found in the World’s Best Leaders. These ten habits are derived by Larry Spears from the Robert Greenleaf‘s pioneer work in servant leadership. Read the article for Schwantes full commentary, but the 10 habits follow:

  • Listening
  • Empathy
  • Healing
  • Awareness
  • Persuasion
  • Conceptualization
  • Foresight
  • Stewardship
  • Commitment to the Growth of People
  • Building Community

Another list of qualities to consider is posted by business leader Skip Prichard‘s 9 Qualities of the Servant Leader. Both Prichard’s list below and Schwantes’ list above are excellent markers for your own leadership:

  • Values diverse opinions
  • Cultivates a culture of trust
  • Develops other leaders
  • Helps people with life issues
  • Encourages
  • Sells instead of tells
  • Thinks you, not me
  • Thinks long-term
  • Acts with humility

Finish the whole of his article here (and don’t miss the comments – fascinating).

Photo Credit: Virginia Guard Public Affairs, Flickr

Marcel Schwantes has also written 10 Compelling Reasons Servant Leadership May Be the Best, Says Science. In this piece Schwantes tackles the misconceptions about servant leadership as well as the many reasons why it’s the best form of leadership. I personally love this article because the evidence of the kind of company that prospers under servant leadership is undeniable. We know these organizations by their service – like Chick-Fil-A, Southwest Airlines, Home Depot, Ritz Carlton, FedEx, UPS, U.S. Marine Corps, and many others. Very persuasive.

Finally, I’d like to share General Stanley McChrystal‘s view of leading “like gardeners”. My husband is a gardener. Even after a long, tiring day at his regular job, he puts in the time necessary to tend the plants he’s growing. Bent over, on his knees sometimes, doing the work of nurturing them to reach their maximum fruitfulness.

“Regular visits by good gardeners are not pro forma gestures of concern—they leave the crop stronger. So it is with leaders.”

Employees and customers know the experience (or lack thereof) of the leader who truly attends to their needs. No drive-by visits here. No sprinkling of some corporate fairy-dust just by the sheer presence of the leader in the room, or the building, or on podcast/commercial.

McChrystal warns against the leader who becomes too important to personally serve his personnel or customers.

“I would tell my staff about the “dinosaur’s tail”: As a leader grows more senior, his bulk and tail become huge, but like the brontosaurus, his brain remains modestly small. When plans are changed and the huge beast turns, its tail often thoughtlessly knocks over people and things. That the destruction was unintentional doesn’t make it any better.”

Always in thinking of leadership, we are tempted to look to our own leaders…to measure them by the scale of excellence (seen above). The servant leader is servant first. Don’t get muddled up by checking off what your leader is not. Serve that leader, as you serve other personnel and customers. Serve. Serve by leading. Lead by serving.
“Servant-leadership is more than a concept, it is a fact. Any great leader, by which I also mean an ethical leader of any group, will see herself or himself as a servant of that group and will act accordingly.”
[Please don’t miss the links below…especially those not mentioned in this blog. Also please share examples (in Comments section below) of servant leadership you have experienced…or your own personal journey in becoming a servant leader.]
Journey strong. Serve long.

YouTube Video – Servant Leadership – Leadership From the Core – Marcel Schwantes

10 Compelling Reasons Servant Leadership May Be the Best, Says Science – Marcel Schwantes

9 Qualities of the Servant Leader – Skip Prichard

The Understanding and Practice of Servant-Leadership – Larry C. Spears

General Stanley McChrystal: We Should All Lead Like Gardeners

Glassdoor’s 2017 Best Places to Work Rankings: The Importance of Common Purpose – Barry Sanders

Monday Morning Moment – True Humility in Leadership – So Not Cliché – Deb Mills

Monday Morning Moment – 7 Skills of the Top Leaders of Tomorrow – Whatever Your Age or Stage – With Matt Monge – Deb Mills

Larry C. Spears and Robert K. Greenleaf

The World’s 10 Top CEOs (They Lead in a Totally Unique Way) – Marcel Schwantes

World-Class Customer Service – The Key Is Caring – Horst Schulze on a Culture of Service – Deb Mills

Monday Morning Moment – 3 Quick Reads on Leadership – to Help You Stay the Course, Not Be a Jerk, While Being Innovative – Deb Mills

Happily Ever After – What Makes Relationships Work – Poster – Frank Sonnenberg

5 Friday Faves – Music Lessons, Final Fantasy, Grandchildren, Leadership Guy Jon Mertz, and a Smorgasbord on Success

Beautiful day outside…hope the same is the case for you.

Here are my Friday faves this week:

1) Music Lessons – I was the worst student at music lessons. My mom was so determined that I would learn to play the piano. Seriously, I don’t even remember having a piano in our home…we must have, right? Dear old Mrs. Bowles taught me my first lessons. She and her husband owned a tiny general store in our neighborhood. She was ancient…and kind. I loved her but not enough to practice. Some weeks, my only time on the piano was our lesson. Do you think she could tell?

This week, I discovered an enthralling post on music lessons written by Tom Barnes, senior writer for Mic. The title is Music Lessons Were the Best Thing Your Parents Ever Did for You, According to Science.Photo Credit: MaxPixel

In the article he lists 13 scientific benefits of the many more derived from music lessons. Below, I’m posting his list, but don’t miss his brief and fascinating commentary on each one. Here’s his article.

Taking Music Lessons:

  1. It improved your reading and verbal skills.
  2. It improved your mathematical and spatial-temporal reasoning.
  3. It helped your grades.
  4. It raised your IQ.
  5. It helped you learn languages more quickly.
  6. It made you a better listener, which will help a lot when you’re older.
  7. It will slow the effects of aging.
  8. It strengthened your motor cortex.
  9. It improved your working memory.
  10. It improved your long-term memory for visual stimuli.
  11. It made you better at managing anxiety.
  12. It enhanced your self-confidence and self-esteem.
  13. It made you more creative.

All three of our children had piano lessons early in their schooling. They all did music through high school then took different paths afterwards. After her high school girl band and college chorale experience, our oldest plays piano just for her own pleasure now. Our middle, Nathan Mills, moved from piano to classical guitar and is now doing music professionally and giving lessons himself. Our youngest loves opera and is teaching himself the harp. Music lessons are definitely worth their investment…even beyond the music itself.

2) Final Fantasy – No, this isn’t some bucket list or deathbed wish. This is a video game. In fact, it’s a very popular one and has been around since 1987. This past week marked its 15th update. During our boys’ growing up years, I wasn’t enamored of video games, but I also never really sat down and got to know what they were about (my mistake). Final Fantasy is a good-vs.-evil battle game. Its musical themes are beyond beautiful. Our son, Nathan, has arranged many of the themes for classical guitar. Most recently, he has posted the Valse di Fantastica. As I’ve listened to this piece over and over, it makes me wonder at the times I kicked him off gaming to do something else more valuable with his time. Yet, the music stayed in his head and heart. I’m glad he’s kept the music…and here it is for you.

3) Grandchildren – These littles are so worth the wait. I say if you don’t have your own grands, then find some to love. Never enough love for children – tiny ones or those nearly grown. Photo Credit: Pixabay, Pixabay

Reuters posted a news story by Madeline Kennedy that touts the health benefit for seniors of occasionally caring for their grandchildren. Without going into the statistics, this German study reported that those who care for their grandchildren, on an occasional basis, actually live longer.

This and other studies (see article) point to time caring for grandchildren as benefiting cognitive function, as well as physical and mental health of the grandparent. These benefits could be enjoyed by caregivers not related to the children as well. Also a distinction was made that the study related to occasional care-giving (rather than full-time care) and depended on what was considered stressful or non-stressful by the grandparent.

I say, “let the little children come”.

4) Leadership Guy Jon Mertz – One of the many reasons I love Twitter is how much I learn from those I follow…including learning from those the ones I follow follow. Matt Monge, of The Mojo Company, tweeted this week about Jon Mertz‘s article on Four Essential Leadership Ladders. Mertz is the author of Activate Leadership: Aspen Truths to Empower Millennial Leaders. He is an intelligent empowering writer on leadership (as is Matt Monge).

Photo Credit: MaxPixal

In Mertz’s article on leadership ladders, he’s not talking about building or climbing ladders for our own success but for the success of others. What a lovely and timely concept! He prescribes four different leadership ladders – family, personal, organizational, and community. Read his piece here.

Within his article on leadership ladders, he references his 3 articles below. I read them all, and you will want to as well.

Discontentment – a Great Leadership Challenge – Jon Mertz (don’t miss the comments at the end of the article.)

Leadership Fails and Who Cares? – Jon Mertz

Always, Always Entangle Purpose With Life Work – Jon Mertz

5) Smorgasbord on Success – OK, we all define success in many ways. Couldn’t think of another exact word – being effective, making a living, realizing a dream, leading well. I’ve been reading a lot lately about leadership and about business start-ups. This week has made for a bounty of discovery on these topics (including Jon Mertz above). I’m just going to post the links and you can choose what tickles your itch this week.

My biggest take-away is that if we’re willing to learn, apply what we learn, and push out of our comfort zone, we can make extraordinary advances in our work and workplace. I really believe that, no matter what our age or level. Here are some writers who say the same:

7 Habits of Highly Effective FreelancersEric Rosenberg

How to Boost Your (and Others’) Emotional IntelligenceTomas Chamorro-Premuzic  and Michael Sanger

Mark Cuban, Kobe Bryant, and 15 Other People Whose Incredible Work Ethic Paid Off Jacquelyn Smith

Why the Best Idea Doesn’t Always WinScott Berkun

20 Habits for Success I Learned Working for Two Billionaires Paul C. Brunson

Enjoying reading, thinking, talking about it with those who love you…and being outside. Please always share your thoughts with me in the Comments.

Bonuses:

YouTube Video – Andy Andrews – 50 Famous Parental Sayings

Actual True Meanings – Classic Fairy Tales – Tongue-in-cheek – by Francesco Marciuliano

Monday Morning Moment – 7 Skills of the Top Leaders of Tomorrow – Whatever Your Age or Stage – with Matt Monge

Blog - Tomorrow's Leaders - Mojo companyPhoto Credit: The Mojo Company

[From the Archives]

Leaders of Tomorrow. What age group came to mind? Probably not your own. Maybe that’s one of our dilemmas in life and work. We either think we have already arrived as tomorrow’s leader today (ugh!). Or we stop thinking of how we can develop into that change agent of tomorrow because we’ve fixed our course…or settled into what we know already. It’s served us well so far, right?

Here’s my Monday morning gift to you: an introduction to the person, writing, and wisdom of Matt Monge.  Earlier in his career, he worked in finance (credit unions, in particular), and had fascinating titles like Chief Culture Officer and Vice-President of People and  Development. Currently he is is president of The Mojo Company, a leadership development consulting firm. His Facebook page bio reads: “My mission? Make the world a better place by helping people, leaders, & workplaces be more human. Depression fighter. Keynote speaker. Head of The Mojo Co.”

Blog - Monday Morning - Matt Monge - Leadership is about serving - FacebookPhoto Credit: Matt Monge Facebook Page

I read everything Matt Monge writes. Even his promotional video taught me more about leadership (you’ll want to take notes).

Monge posted a blog a few weeks back and I’ve been thinking through it since… It’s his 7 Skills Tomorrow’s Top Leaders Are Developing Today. I decided to post his bullet points here and how they stirred my thoughts on skill development today. [Don’t miss reading his thinking on this and other leadership topics in links.]

  1. Being Others-Oriented – While other employee development folks have moved away from “servant leadership” language, Matt Monge continues wisely to be a strong supporter of it. I, too, am delighted by leaders who continue to seek out the greatest good for both employees and customers. The bottom line is best served here. As the years go by, or as tribes are built, our temptation is to coast in this area…making the negative assumption that someone else is serving while we’re the idea leaders. As leaders go, so go the organizations.
  2. Persuasion, Logic, & Negotiation – First, Monge sees top leaders as practicing persuasion and negotiation differently “not with power, position, coercion, or even deception; but rather through logic, reason, and with an eye toward the good of the whole.” It’s funny how unaware leaders can be in thinking that manipulation and coercion go unnoticed by employees under their authority. It’s always better to do the work of taking the high road of negotiating and persuading. When we engage in the give-and-take of healthy debate and problem-solving, it’s a win-win for everyone. It does require time, trust, homework, and humility.
  3. Reframing – This is a discipline of looking at a problem or situation from different perspectives. Monge talks about doing this in such a way that we wrestle with our own biases and blind spots. Reframing can make for a decision or problem solved that have wider success or effectiveness.
  4. Knowing How to Think about and Make Decisions – Monge makes the distinction of being decisive vs. being a good decision-maker. I love this because often we experience leaders who get the job because they are decisive. Period. Full-stop. What does it take though to be a good decision-maker? To become an effective leader is to examine how we make decisions – what are my decision-making processes, who are my guides, what are those factors that always weigh in on my decisions? [Monge names those factors as presuppositions and core values. We need to think about what those are.]
  5. The Ability to Work and Build Community with Others – This is such a core value of mine and yet after years in my career, it bears refreshing. I’m reminded, as Monge writes about this, of the Old Boys’ Network. Today, maybe it’s less-gender-defined and called other things, like C-Suite executives, or even tribe. Still, if it’s a few making decisions for the many, it’s not community. Monge’s constant message is that the strength and health of an organization is in the community. Leaders must do the work of leaning in to their colleagues (outside the executive suite) to draw on the wealth of knowledge there and to affirm the value and varied roles of those coworkers.Blog - Matt Monge - human - twitterPhoto Credit: Twitter
  6. Leadership – The leaders of tomorrow are continuing to develop themselves toward that future. We can be always learning, always growing – not necessarily just like other leaders in our lives, but learning what we need to learn to remain relevant/useful. Resting on the laurels of past successes or doing “what we’ve always done” will eventually pull us to the sidelines. I’m in the painful, personal throes of dealing with this right now myself. Shaking it off and moving forward!
  7. Understanding Humanness & Emotional Intelligence – Monge defines emotional intelligence as having “four basic components: self-awareness, self-management, social awareness, and relationship management”. Foundational to emotional intelligence, in Monge’s thinking, is this whole element of humanness. As the workplaces of the future give way to more and more technology, we will be wise in tuning into the growing need for humanizing our organizations and our human employee experience. Being tech-savvy and not people-savvy misses what could be. Leaders of tomorrow, take note.

So that’s it for today. I love Mondays because they bring another opportunity to hit “the refresh” key of our work lives. We are not only motivated for the week ahead – differently than Fridays when the focus is the weekend – but we’re fresh in our view of our work community…and hopeful.

Matt Monge and others like him give me the encouragement I need to cast off from the safe, still shore and re-enter the fast and deep water of today’s work environment, determined to maneuver well there…and maybe even coax other quality people back in from the shallows. Whatever our ages or sensibilities, we can work toward being tomorrow’s leaders of excellence.

Monday Morning Moment – 22 Influencers and Thought Leaders You Want In Your Life

Photo Credit: Arnold Street

Who are the influencers in your life? Those people who hold your attention, who cause you to think, who give impetus to change. Who are those thought leaders who challenge you – those whose reach exceeds their grasp?Photo Credit: Inc.

It wasn’t so long ago, in the training division of our company, that our director actually reprimanded new employees about their phone use during a session. It wasn’t so long ago…but it seems so. These days, no matter who is speaking at the front of the room, heads are down in the audience, folks pounding out texts or scrolling for their amusement. How do we fight this mental and relational disconnect?Photo Credit: PC World

What has helped me in recent years is finding people both inside and outside of my organization whose thinking inspires me…and learn from them. We have so many helps in print and electronic form. So much encouragement and possibility…in the words, attitudes, and actions of these business and professional leaders.Photo Credit: Hashmeta

In 2012, I became a Twitter user. It was a boon for me intellectually and a huge assist as I began a very new and challenging job. I began by following people I knew and respected in my field and then chose from whom they followed. Social media can keep you from deep thinking and problem-solving UNLESS you use these networks to broaden your understanding of people and processes. Twitter has done that for me.

[Sidebar: Social media has also been a source of professional encouragement for me. When Patrick Lencioni followed me on Twitter after I wrote about his influence in my professional thinking, it was, as you can imagine, huge for me. Such a small thing…but so significant for a novice writer and workplace thinker.]

Below you will find 22 influencers in my life, in alphabetical order, most of whom I discovered via Twitter. [These are just a few, but as I was going through my Twitter follows, these are the ones I wanted to showcase first.] Give them a look-see and a follow if they scratch your particular itch…professionally. You can find them via their websites also, especially if you’re not interested in subscribing to Twitter. It’s been akin to graduate education for me (but much more practical and timely, given where I am career-wise).

Moe Abdou – Founder of 33 Voices – interviews (podcasts and blog) with a wide array of entrepreneurs, innovators, thought leaders.

Sam Adeyemi – Senior Pastor of Daystar Christian Centre, based in Lagos, Nigeria. International speaker and a positive force in casting vision and leadership development for a new Nigeria…and Africa.

Ron Carucci –  Cofounder of Navalent –  best-selling writer, consultant, and speaker on executive leadership, change, and strategy. He is one of the good guys…how do I know? He actually follows ME on Twitter and has even read my blog. Sharp and people-smart. I’ve also learned from one of his teammates: Jarrod Shappell.

Randy Conley –  Works with Ken Blanchard and writes for Leading With Trust. Selected as one of the Top 100 Trust Leaders (2012).

Mark C. Crowley – Authored the book Lead From the Heart and writes at his website on the same topic. Speaker and consultant. Love his thinking.

Brian Dodd – Writes at Brian Dodd on Leadership. Prolific and brilliant maker of bulleted lists. My goal is to make one of his lists one day. Dodd serves pastors but helps all of us with leadership insights from a huge range of sources – athletes and coaches, and a myriad of other cultural icons.

Tom Elliff – Tom is not on Twitter but you will want to hear him speak any chance you can. He also writes at Living In The Word. Author of many books, his latest is The Unwanted Gift focusing on his and his wife’s journey with God through cancer and grief. Tom is a master story-teller, effective encourager, and all-round good guy.

Christopher Gray – Founder of My Scholly. While in high school with no means to go to college, he did the work of applying for every scholarship for which he was a candidate. Tedious, tedious effort that paid off. This deserving young man was awarded 1.3 million dollars in scholarship monies. He was able to both pay for his college education and set up a business to help other young people, as well, find the means to pay for their college education. Amazing story.

Mike Henry Sr. – Founder of Lead Change Group. Writing for global leaders who want to apply Christian principles to their business. Solid practical training/teaching/mentoring no matter your beliefs.

Photo Credit: Inbound Growth

Ryan Holmes  – Founder of Hootsuite – a great help to us in juggling our workplace or personal social media needs. Holmes is also an insightful futurist who writes and consults to prepare us for what’s next in the business world. He has written on Generation C and old-school hacks for building a 2017 work culture. Fascinating stuff.

Gerald Leonard PfMP – Writer, consultant and speaker on business processes and work culture.  Author of Culture Is The Bass. A business thinker, Leonard is also a bass player and uses music as a platform for teaching on culture. Great teaching (written and video) on his website Principles of Execution.

Susan Mazza – Speaker, trainer, leadership coach. Writes at Random Acts of Leadership.

Ron McIntyre – Principle leadership coach at TLGCoach. Consultant and writer. Great helps on website.

David Mills – Google this guy and you will find a professor, writer, atheist, and actor…none of whom are him. He is a quiet man with strong integrity. A PhD. in chemistry and a couple of decades working overseas. He was leading from the heart years before Crowley’s excellent book came out on the same topic. Mills’ workplace and leadership insights inform much of my thinking. He follows me on Twitter and I follow him…not surprisingly since I’ve been following him for more than 30 years…wherever life takes us.

Michael A. Milton – Founder and president of Faith for Living, Inc. He is a theologian, song-writer, and teacher. Author of the book Silent: No More: a Biblical Call for the Church to Speak to State and Culture. His tweets and writing on his website inspire and challenge.

Mark Modesti – Consultant with UPS Customer Solutions. TED Talk – The Argument for Trouble – Disruption in BusinessGreat leadership resource on Twitter.

Matt Monge – Founder of The Mojo Company.  He consults and writes on all things business, leadership, and work culture. He has also endured through depression which gives him particular insight into some of the things that make us want to give up. If you work, you want to learn from Matt Monge. Full stop. And HE follows me on Twitter.

Carey Nieuwhof – Pastor, blogger, podcaster. His is one of the few blogs that I welcome to my inbox. He has authored Lasting Impact and Leading Change. He writes to leaders, some of whom are pastors.

Star Parker – President and founder of the Center for Urban Renewal and Education (Urban CURE) – political conservative confronting poverty in our country with real substantive solutions (quoted here). Inspiring and courageous voice.

Srinivas Rao – CEO of The Unmistakable Creative Podcast. I learn so much from this guy and his varied guests – all unmistakably creative.

Paul Sohn – Award-winning blogger, speaker, leadership coach. Author of Quarter-Life Calling. Appreciate his blogs so much.

Liz Wiseman – President of The Wiseman Group. Author of Multipliers. Heard her speak at the Global Leadership Summit and just wanted to follow her around and bring her coffee. Truly smart and encouraging.

That’s it for now…would love to know who some of your influencers and thought leaders are. Please share in Comments for all of us. Thanks.

Global Leadership Summit – Registration Information

Monday Morning Moment: Rocking Your New Year’s Resolutions With True Habit Change

Blog - New Year's Resolutions - davidlose.net - Calvin & HobbsPhoto Credit: DavidLose.net

[From the Archives]

New Year’s resolutions are really very energizing. Whether we meet our goals or not, there is great promise within the resolution for resetting our thinking. A keen sense of self, or self-awareness, makes a difference in understanding our habits and progressing toward true habit change.

A couple of times in my life, I resolved to go off sugar. With a resolution like that, it meant abstaining from chocolate…which is a topic all its own.

Anyway, I was successful for over a year each of those times in excluding sugar from my diet. Never having really lost the weight from my first pregnancy, I decided to remove sugar from my diet for the pregnancy of our second-born. In those days, there was a chapter of Overeaters Anonymous in our town, and that group was a great help in my dealing with pretty much a sugar addiction.

The second time I “gave up” sugar was over 3 years ago, and I stayed the course of that habit change for over 1 1/2 years. Less accountability but even more resolve. Although I am back having dessert or sugary snacks sometimes, I am still operating with more self-awareness than ever before. Self-awareness, not self-condemnation. A very different experience.

Without knowing it, I was using a practice of habit change that Ken Sande writes about on his blog, Relational Wisdom 360. He first influenced my life years ago with his work on conflict resolution through his Peacemaker Ministries. He is a gentle guide in many of the issues that complicate our lives.

His New Year article on Seven Principles of Habit Change comes at a great time. Sande talks quite kindly about how we develop habits and what it takes to change them. His first principle of habit change gives us a look at the cycle of habits – the cue, the routine (or response), and the reward. Anyone who loves chocolate can understand this easily. For me, in eating sugar (or in overeating, in general), the cue could be a number of things – fatigue, anxiety, loneliness, presence of yummy food. It never takes much to send me to the refrigerator or pantry. The routine: feed the cue, whatever it is…with high-carb oral gratification. The reward: a brief soul satisfaction and temporary relief from whatever was the cue.

Blog - Habit Change - relational wisdom 360Photo Credit: Relational Wisdom 360

In my two seasons of not eating added sugar, I actually followed Ken Sande’s principles below (without knowing the wisdom of it).

  1. Every habit has three parts: a cue, a routine, and a reward.
  2. You can change an undesirable habit by keeping the cue and reward but learning a new routine.
  3. The best way to overcome the temptation to revert to old routines is to have a detailed action plan.
  4. Habit change builds momentum if you can change a single “keystone habit” and then continue to build on consecutive “small wins”.
  5. Will power is like a muscle: it can be strengthened and yet needs to be exerted strategically.
  6. Faith is an essential part of changing habits.
  7. Habit change is more likely to occur within a community (even if it’s just two people).Ken Sande

[If any readers want to talk further about habit change regarding sugar addiction, I would love the exchange, either through the comments or email.]

Self-awareness is a huge factor relating to habit change. I can see that more now having come through seasons of looking at my own habits.

“Self-awareness is defined as conscious knowledge of oneself; it’s a stepping stone to reinventing oneself, learning to make wiser decisions, and helps you tune into your thoughts and feelings. So often we place blame on externalities because it’s the easiest excuse, when in fact we should be thinking about our thinking, reflecting, trying on different perspectives, and learning from our mistakes.”Paul Jun

Matt Monge wrote a great piece on 13 questions we might ask ourselves to better understand why we do what we do. He is applying these questions to leadership and workplace, but they apply as well to habits. Also, in researching for this blog, I came upon this YouTube video of David Wallace Foster giving a commencement speech on awareness. Really thought-provoking as well as entertaining.

It is possible to affect true habit change if we are willing to take a studied look at ourselves – our awareness and our engagement with making choices/decisions and within relationship. I used to think that self-awareness was morally charged, i.e., it drove us to becoming more self-centered. That doesn’t have to be the case. When we take time to really examine where our minds go, through the day, we can train our thinking toward what matters most to us – related to people, resources, and life purpose.

When we are willing to do that, New Year’s resolutions can become much more life-changing than just going off sugar for a few weeks. These same habit change principles can apply to anger issues, pornography, other addictions, and pretty much any habitual process that negatively affects your work, relationships or general peace of mind.

I’d like to close with Ken Sande’s thoughts on taking self-awareness to other-awareness and God-awareness:

“The better we know and follow God (God-aware, God-engaging), the more we will know and discipline ourselves (self-aware, self-engaging), which opens the way for us to better understand, relate to, and serve our neighbors (other-aware, other-engaging).

To close the loop and spur us on developing relational wisdom, the Lord promises that the more we obey his command to love our neighbors, the closer we will draw to God himself (John 14:21-23). Thus, relational wisdom is a circle of interrelated skills that continually fuel one another.”Ken Sande

Blog - Relational Wisdom - Ken SandePhoto Credit: RelationalWisdom360

Do You Want to Change Your Habits? – Relational Wisdom – Ken Sande

Seven Principles of Habit Change – Relational Wisdom – Ken Sande

13 Questions to Increase Your Self-Awareness – The Mojo Company – Matt Monge

Why Self-Awareness Is the Secret Weapon for Habit Change – Paul Jun

This is Water – David Foster Wallace on Awareness

RW Acrostics in Action – Relational Wisdom – Ken Sande

Need Help With Your New Year’s Resolutions? – David Lose