Category Archives: Workplace Culture

Monday Morning Moment – Contempt – the Cold Killer of Hearts and Humanity

Photo Credit: Armstrong Economics

Ah…contempt. It is defined as a strong negative emotion that joins disgust and disrespect. We have all experienced contempt, either for someone else, or a group of someones…or the contempt of another towards us.

Contempt is a harsh response…a cold killer of hearts and relationships.

It became more real than ever when I experienced it myself recently. Not toward me personally maybe but because of an association/affiliation I have that is viewed by some as contemptible. When we express contempt, it is usually in conversation with those who agree with us. Rarely do we have the person(s) toward which we feel contempt in front of us. We don’t engage them as much as we complain about them. We hold some in contempt because of their beliefs or actions, and our temptation is to have nothing to do with them. We may view this as a strength, but (as I’ve heard said), “an unguarded strength is a double weakness.”

“Knowing our weakness, dividing leaders on both the left and right seek power and fame by setting American against American, brother against brother, compatriot against compatriot. These leaders assert that we must choose sides, then argue that the other side is wicked—not worthy of any consideration—rather than challenging them to listen to others with kindness and respect. They foster a culture of contempt.” Arthur C. Brooks, Love Your Enemies: How Decent People Can Save Our Country From the Culture of Contempt

Contempt is something I’d like to annihilate in my own thinking, and thankfully there are helps. Below you will find two thought leaders who have worked to expose contempt for what it truly is and does to us, and who have given us counsel on how to recognize it and rid ourselves of it. Author and academician Arthur Brooks and clinical psychologist John Gottman.

How do we confront contempt?

Arthur Brooks’ 5 Rules to Counter Contempt

1. Refuse to be used by the powerful.“The accurate image of a powerful manipulator is someone on your side of the debate: a media figure who always affirms your views, a politician who always says what you think, or a professor who never challenges your biases. They declare the other side is terrible, irredeemable, unintelligent or anything else that expresses contempt — and they say you should think these things as well.” Brooks encourages us to tune out that person “on our side” who seeks to manipulate us, whatever the reason. Then (this is the harder part), we are to call out contemptuous behavior among those with whom we agree (our friends and maybe family). Contempt tears us down, and we don’t want that for ourselves or those we love.

2. Escape your bubble.“The culture of contempt is sustained by polarization and separation. It is easy to express contempt for those with whom we disagree when we view them as “them” or never see them at all. Contempt is much harder to express when we see one another as fellow human beings, as “us.”” We do well to make opportunities to share space and conversation with people not like us. Seek to understand and look for ways we are alike.

3. Treat others with love and respect, even when it’s difficult.“Never treat others with contempt, even if you believe they deserve it. First, your contempt makes persuasion impossible, because no one has ever been insulted into agreement. Second, you may be wrong to assume that certain people are beyond reason. There are many examples of people forming unlikely bonds precisely because they didn’t treat each other with contempt.” Sometimes we are the ones toward which contempt is aimed. If we have offended, then we can apologize. Raising an issue higher than the value of the person doesn’t take us anywhere positive.

4. Be part of a healthy competition of ideas.“I believe disagreement is good because competition is good. As in politics and economics, competition — bounded by rule of law and morality — brings excellence. In the world of ideas, competition is called “disagreement.” Disagreement helps us innovate, improve, correct and find the truth. Of course, disagreement — like free markets and free elections — requires proper behavior to function.” The goal is not to disagree less but to disagree better, notes Brooks.

5. Disconnect from unproductive debates.“Get rid of curated social media feeds. Unfollow public figures who foment contempt. Want to get really radical? Stop talking and thinking about politics for a little while. Do a politics cleanse. For two weeks — maybe during your next vacation — resolve not to read, watch or listen to anything about politics. Don’t discuss politics with anyone. This will be hard to do but not impossible.” This exercise will reveal how much of your life and mental energy is wasted, allowing you to refocus on people you truly love and work/play that matter more than those things you probably won’t be able to change. – Arthur Brooks, Sick of the Culture of Contempt? Here are 5 Ways You Can Subvert It

One last quote from Albert Brooks: “We should be careful to note that love and agreement are not the same thing. There are ideas and actions that are worthy of our contempt. But while some ideas and actions are worthy of contempt, we should always remember that no person is.”Defusing a Culture of Contempt: Arthur Brooks on How to ‘Disagree Better’ – Joan Frawley Desmond

Another exceptional thinker and clinician is Dr. John Gottman, psychologist and professor. His focus is primarily on marriages and individual mental health within relationships. The Four Horsemen is a metaphor pointing toward end-times. Dr. Gottman uses the same metaphor in describing four elements of communication, any one of which can predict the demise of a marriage (or any other relationship). These elements are criticism, contempt, defensiveness, and stonewalling. Each has an antidote.

Photo Credit: John Gottman, Gottman Institute, Instagram

The Four Horsemen: Criticism, Contempt, Defensiveness, and Stonewalling – Ellie Lisitsa

Contempt is much more mean-spirited than criticism. It communicates a measure of cold superiority over the one being criticized. Gottman isn’t talking about a political stand or a point of contention over culture or morality. He is concentrating on the relationship between two people, usually being a married couple.

“Contempt, simply put, says, “I’m better than you. And you are lesser than me.” [It] is fueled by long-simmering negative thoughts about one’s partner, and it arises in the form of an attack on someone’s sense of self. Inevitably, contempt leads to more conflict—particularly dangerous and destructive forms of conflict—rather than to reconciliation. It’s virtually impossible to resolve a problem when your partner is getting the message that you’re disgusted with them and that you’re condescending and acting as their superior.”

Gottman prescribes two antidotes for contempt in the marriage relationship – one short-term and the other more long-term:

  • First, the person feeling contempt toward the other would do well to name the emotions that rise to the top during a conflict. Express these emotions to your spouse without blaming, and appeal for help with a solution. “I am sad that we don’t have friends over. Could we talk about a way forward on this?” Or “I get worried when the bills pile up. Can we talk about what we can do to stay within budget?”
  • Second, Gottman suggests establishing (or re-building) a home culture of fondness and admiration for each other. This is a discipline that may take some strong determination, but it is doable. In fact, I have go-to Bible verses (Revelation 2:4-5) that help me immensely during those dry times in my own marriage. It speaks about what to do when we have lost our first love (for God and each other). Essentially, the instruction is to remember how it was in the beginning, repent/return, and repeat the actions/emotions/intentions that came naturally when the relationship was new. We don’t have to feel the fondness or admiration at first, but as we practice them, they can be restored. Among many tools, Dr. Gottman uses the instrument below to kick-start the process as the spouse chooses three descriptors and then gives examples of those to the other person.
Photo Credit: John Gottman, The Gottman Institute

Contempt is deceptive. It feels so good to think we are right, and yet in the practice of contempt, we become more isolated and less engaged in real community. Only preferring people who think like we do. At some point, our competencies will be impacted because our problem-solving shrinks down to just judging others and determining they aren’t worth our time. We miss learning from them, and we miss the possibility of genuinely understanding them, even loving them.

Having faced contempt myself in the last week, It has brought me to a “come to Jesus” moment. I don’t want to hold contempt for anyone, no matter how different they are, no matter what wrongs they have done. I want to figure out how to stay engaged with people…such that “if [I] can’t move mountains, [maybe I can] move a stone”.*

Photo Credit: Instagram, Ullie Kaye Poetry*

Monday Morning Moment – Who Needs Sharpening?

We lose our edge sometimes.

Once a month I volunteer to teach in the children’s program at church. Second through fifth graders. They happily burn through a lot of activities in a short amount of time, for sure. When I opened the supply cabinet to retrieve colored pencils for them, the image above is what I discovered. Now, to be sure, we still had enough colored pencils, but it struck me with the thought of how life itself renders us in need of sharpening.

We lose our edge sometimes with the press and pressures of daily responsibilities and relationships. We get dull, and we don’t even see it in ourselves. What a blessing to have people in our lives who not only know and love us enough to speak truth to us, but who also lean in and help us out of the ditches or ruts in our lives…before we decide just to stay camped there.

Counselor, writer Barry Pearman posted a practical and easy read: Sharpening: A Spiritual Habit for Better Mental Health. He tackles this topic of sharpening and offers a 5-point solution:

  1. Recognize our need for help. This may come from another’s assessment or our own awareness of a growing fatigue and disengagement.
  2. Lean in to sharpening with someone you trust. Once our quality of life or relationships gives notice that we have gotten ourselves into a rut, ditch, or dull place, we may be able to turn it around without help. However, having a partner in “sharpening” our lives speeds and enhances the whole process.
  3. Beware of how the past shapes our responses (and dulls our edge – these can be past inclinations, besetting sins, defaults – the ruts and ditches we’re prone to fall into). Pearman asks what is our true north and where are we on that thinking compass.
  4. Develop habits of sharpening. What practices each day can be a refresh for us? [This is what Stephen Covey prescribed in his classic book 7 Habits of Highly Effective People. The article by The 10-minute Leader gives quick helps for habit formation in this area of sharpening.
  5. Keep accountable within community. Seek out a small group of like-minded and like-focused individuals who practice iron sharpening iron with each other. “Sharpening the saw”, as Covey calls it, will make sparks fly. We need people who are committed to each other in such a way they just don’t leave the room.

If you got a bit tired reading these 5 points, you may need sharpening. Not to improve productivity necessarily (that’s not what we’re talking about here), but to improve your well-being. Your joy in life. Your relationships. No judging here, by the way. We all need sharpening as part of life. We can’t always see it ourselves…but once recognized, we can act on restoring beauty and balance in our lives.

Photo Credit: FranklinCovey, Stephen Covey, Kim Kerrigan

Would you consider it? Talk to someone you trust. As for the problem of pencils above? I actually think some of them were still usable. For the others? I ordered a best-of-the-best electric pencil sharpener…we’ll see how long it lasts. [Comment below if you want to recommend one…for the next time our sharpener dies. Fortunately for us, when we need sharpening…no purchase is necessary.

10 Ways to Sharpen the Spiritual Saw – Jean Wise

The 7 Habits: Sharpening the Saw – Brett & Kate McKay

Monday Morning Moment – A Cause for Celebration and a Celebration Culture – in Pictures

Photo Credit: Unlocking the Bible

What do we celebrate?

Kids’ birthdays, weddings, babies, anniversaries. For sure.

How about mileposts in our careers? A job well-done?

Have workplace celebrations (even micro-celebrations) gone by the wayside? Even before COVID? Too expensive? Too hard to keep up with? Considered frivolous and unaligned with a stream-lined cost-saving workplace? Have these cost-savings cut losses or added to them? If this is your situation, consider re-instituting celebrations. Omitting them may have cost you more than having them.

I’m not going to go into the particulars (links below will support those). However, I want to give a shout-out to one recent celebration which we got to attend and soak up the joy of it all.

[This had to do with a church celebrating the 10th anniversary of their pastor couple. The elements of a beautiful milestone recognition follow in the pictures and brief description. Enjoy.]

Andrew and Marcie came to this job after a catastrophic health event forced them to leave the international work they were deeply committed to. A redemptive story followed in these 10 years since.

They are not the kind of people who are ambitious for center stage, but they find themselves there because of what (and who) they bring with them. They take the hard and display the good and the God in it.

We had the opportunity to be one of the out-of-town guests for a surprise celebration of Andrew and Marcie’s work (10 years so far).

This church covered all bases in celebrating them and drawing all of us into that circle of deep gratitude. #Snacks and #giftbags for the travelers (you planning milestone celebrations – keep this! – for all involved as far as your budget allows).

The surprise actually happened (for Andrew anyway. Marcie helped to keep him in the dark). The sweet first sightings were emotional.

Milestone celebrations must always have food. No need for it to be elaborate, but special is nice. From eating at local specialty restaurants to a potluck. There is something about eating together from time to time (and especially to celebrate a person or progress) that creates a bond between people. When is the last time you ate with your team? Your boss? Make it happen.

Then the words. They matter. Words of affirmation. Words of inspiration. Vision. Purpose. However, not just for the big picture but how the pieces fit together. Celebrations are about the pieces…and the pieces are people. If I may add: God puts the puzzle together. [Because this was a church celebrating their pastor, the Sunday service included all us life-long family and long-time friends – joining their local church family who love them with us. This celebration was a beautiful demonstration of that love. No holds barred.]

Celebrations are meant to honor both the person/project and the larger purpose that holds us together. If it’s work or family or something other. For Andrew and Marcie, it would have been very awkward for them if they were the focus of the 10-year anniversary. Their church family knew this and kept in view what mattered most to them all.

That was our weekend with all the feels of a celebration. It was inspiring. I’m looking forward to being part of a force that celebrates more. The doldrums of this cubicled and isolating season almost put me to sleep. This weekend woke me (back) up!

5 Reasons We Should Celebrate Milestones – Julie Baumgardner

Back to Basics – What Are Community Celebrations? – Aaron Kinne

Creating a Culture of Celebration – Don Rheem

Commentary: Importance of Life’s Milestones – Doug & Lynn Nodland

Monday Morning Moment – the Power of Acknowledgement

Photo Credit: Pinterest

A pastor friend of mine, Dave Lyle, posted about an encounter he recently had with a homeless man. The man did not ask for money. He just wanted Dave’s opinion on something. As Dave came closer, he noticed a large kitchen knife on the bench near the man, so he kept some distance. It turns out the man was once a chef, thus his knife, and had come on hard times. Homeless for the last 10 years. In Dave’s post, he had noted several other people who passed the man without looking his way, treating him as if he wasn’t really there.

“To acknowledge another person costs you nothing” was Dave’s observation.

Pastor Dave’s story reminded me of a man who “begs” on a busy corner in our city. I put the word “begs” in quotes because he doesn’t really ask for anything. He stands there with a cardboard placard with words of encouragement and affirmation on it for those waiting at the traffic light or driving by. His words are the substance of “a rising tide lifts all boats”. I wonder if, given another set of circumstances, he wouldn’t be a department head or even a CEO. He has given me more impetus to always have food in my car to give to people, like him…especially him. He is a great example of how acknowledgement can affect mindset and action.

Author and trainer Judith W. Umlas has written an excellent book on this subject: The Power of Acknowledgment (©2006 IIL Publishing, New York).

The website for her Center for Grateful Leadership extensively covers the topic of acknowledgement (at work and life, in general).

Her 7 Principles of Acknowledgment follow in brief:

  1. The world is full of people who deserve to be acknowledged…start by practicing your acknowledgment skills on people you don’t know very well, or even know at all. [Acknowledging those you most care about will follow easily.]
  2. Acknowledgment builds intimacy and creates powerful interactions. Acknowledge the people around you directly and fully, especially those with whom you are in an intimate relationship. Look for ways to say how much you value them, and then be prepared for miracles!
  3. Acknowledgment neutralizes, defuses, deactivates and reduces the effect of jealousy and envy! Acknowledge those you are jealous of, for the very attributes you envy.
  4. Recognizing good work leads to high energy, great feelings, high-quality performance and terrific results. Not acknowledging good work causes lethargy, resentment, sorrow and withdrawal. Recognize and acknowledge good work, wherever you find it.
  5. Truthful, heartfelt and deserved acknowledgment always makes a difference, sometimes a profound one, in a person’s life and work.
  6. It is likely that acknowledgment can improve the emotional and physical health of both the giver and the receiver.
  7. Practice different ways of getting through to the people you want to acknowledge. Develop an acknowledgment repertoire that will give you the tools to reach out to the people in your life in the different ways that will be the most meaningful to each situation and each person.

Acknowledgement is more than a compliment or positive feedback. It also has much greater impact that “criticism, finding fault, or saying nothing at all” (see links below). Acknowledgement demonstrates, whether talking to someone you know or a stranger, that you see the person. You truly see them and you see something they are doing that has meaning and gives meaning. You acknowledge, whether it is small thing or large, how that person, in that moment, had influence in your life…or that of others.

The Power of Acknowledgement – Part 1 – Alison Whitmire

The Power of Acknowledgement – Part 2 – Alison Whitmire

Acknowledgement communicates a genuine felt experience. To truly acknowledge someone, we must step into their space. We must pause our agenda. We must search for words to express what just happened for us. Finally, we engage bodily with our words (by this I mean our non-verbal communication aligns with what we are saying). We lean in, give eye contact, and tune our facial expression to what we want to express.

Acknowledgement then is best given in person. However…it can be done via other communication mediums. We can be creative, but the main point of all this is to go the extra mile and not let opportunities for acknowledging others pass us by. [The social distancing foisted on us by COVID has kicked to the corner much of the practice of acknowledgement. We are wise to shake off our doldrums and reestablish these practices.]

Is it your practice to regularly (honestly and in a timely fashion) acknowledge those in your lives who have made a difference? These may be close colleagues, near family, or even essential workers we see regularly and the occasional stranger we may meet only once.

Photo Credit: IZ Quotes

To close, I want to give a shout-out to this one guy I know. He is an off-the-chart introvert, but he regularly and without hesitation uses his voice to give acknowledgement to folks in his work (and life). Often, it comes on the heels of praise he is receiving for some innovation or decision made at a point of crisis. He passes that praise on to those who, in his reckoning, made possible the culmination of an excellent work. I have actually counseled with him to take the acknowledgement himself from time to time, but he is unmoved. In a culture where we are elevated because of ownership of ideas and our confidence in ourselves, he and others like him give the most relatable picture of “it takes a village”.

Photo Credit: Twitter

So…are you the glad recipient of acknowledgements in your workplace or home space? How do you practice acknowledgement in these challenging days – when eyes meet less, heads are down, and we have too often insulated ourselves to task, tribe, or timetable? Please comment below.

5 Friday Faves – One Small Step, A Father’s Good Gifts, Gossip, Blended Families, and Mission BBQ

Happy New Year! Whew! May 2022 be a reprieve from the struggle of 2020 and 2021. May we see the fruit of new wisdom and sound actions taken toward a healthier future and a closer community across our world. Thank You, God, for this new year and getting us through the last. Here are my favorite finds from this first week of 2022.

1) One Small Step – A couple of years ago, Dave and I had the privilege of listening to Dave Isay, the founder and president of Storycorps. He is a strong advocate of the power of telling our stories (to each other, face-to-face). [See his TED Talk on this here.] Given what we’ve been through the last couple of years (with our country divided over politics and trying to keep our balance with COVID), his One Small Step Initiative has been incredibly timely. Isay has a vision of bringing our country together (and maybe yours as well if you live elsewhere) through the experience of face-to-face dialog. We may have some sharp disagreements and consider ourselves enemies, but we can find common ground and common values…if we keep (or start) talking to each other. StoryCorps has made a platform where strangers can engage. Strangers who would not usually, given their differences, talk together. This One Small Step Initiative is actually being highlighted on this week’s CBS TV show 60 Minutes. Don’t miss it (or catch it later).

Photo Credit: RVA Library, Ben Himmelfarb 

P.S. Two phrases that speak to the above…and positive, healing communication, in general, are contingent communication and contact hypothesis. They are both worth taking note of and considering:

Contingent communication – Face-to-face conversation with a determination of deep listening, strong affirmation, and the mutual sense of “feeling felt”. Dr. Curt Thompson describes it as “communication, in which two individuals, through both their spoken dialogue and non-verbal cues, each affirm the other as they interact”.  (Anatomy of the Soul, p. 139)

Contact hypothesis“suggests that prejudice and conflict between groups can be reduced if members of the groups interact with each other”. In this article, Dr. Elizabeth Hopper goes on to say that “One especially promising possibility is that contact between groups might encourage more powerful majority group members to work as allies”. Instead of talking around each other, we come together. One conversation at a time.

2) A Father’s Good Gifts – This week I discovered an article by Jon Bloom entitled A Father’s Good Pleasure. Bloom talks about the joy we as parents have when we participate in generating joy in our children’s life.

One example of this for me is how my sweet step-dad continued to travel overseas to see us after Mom died. This was not a thing on his bucket list He came because he loved us and he came because he knew the joy it would bring to us.

“Which one of you, if his son asks him for bread, will give him a stone? Or if he asks for a fish, will give him a serpent? If you then, who are evil, know how to give good gifts to your children, how much more will your Father who is in heaven give good things to those who ask him!” – Jesus (Matthew 7:9–11)

“Give them [your children] good things — things they value as good and really want. And really, authentically enjoy doing it. It has God’s endorsement, since he too takes great pleasure in giving good gifts to his children…Become, through your joyful, affectionate generosity, an opportunity for your children to experience [and you with them…what C. S. Lewis calls] transposition  — to see and savor the higher, richer pleasure of God in the natural pleasure of their father giving good gifts to them.

Become a student of what gives them joy.”Jon Bloom

I love that Jon posted this piece the first week of January – when we are reeling with all the “stuff of Christmas”, including the credit card bills coming in this month. It is a joy to give our kids what they want when we can (and that is carved deeply in our western Christmas culture). It is also a joy to give our kids joy in deeper ways.

Our youngest son eats lunch with us on some Sundays. Often it is just him and us; his older siblings and families joining us occasionally. When Dave and I are most attuned to him, we just take the opportunity to affirm him and take joy in him. He feels that joy.

Have you Buried Your Gifts? – Jon Bloom

[Sidebar: The piece above talks about the gifts that we have and how our abilities and capabilities (the strength to operate out of our abilities) go hand in hand. Don’t want to bury my gifts because of a lack of gumption.]

Photo Credit: Nancy Tillman, Facebook

3) Gossip – What we may consider processing (with a friend or spouse) could be just plain old gossip. Pastor, writer Scott Sauls calls it in a recent tweet.

Photo Credit: Scott Sauls, Twitter

Such a wake-up call about gossip helps us think about the damaging impact of it on relationships. Gossip (which we too often call processing or ranting) makes us think we’re doing something about the dysfunctional relationship we have, when really we’re causing it further harm. What we’re doing is something called triangling. When we have a problem with one person but complain about that person to another. It is passive-aggressive and if we aren’t coached to go to the person missing from the conversation, then it just remains complaining. The relationship continues to be dysfunctional.

We aren’t to just bury a struggle, but we can deal with an offense with care and respect…even if it feels undeserved. This is the beginning of a healthy connection in the place of dishonoring and dismissing complaining.Photo Credit: Heartlight

A Gentle Answer: Our ‘Secret Weapon’ in an Age of Us Against Them – Scott Sauls

Beautiful People Don’t Just Happen: How God Redeems Regret, Hurt, and Fear in the Making of Better Humans – Scott Sauls (Publish date June 2022)

4) Blended Families – Step-families, or blended families, can provide safe and loving refuges for children of divorce. As an adult child of divorce, I remember well the shame of being a child whose dad just seemed to forget his children over time. When Mom remarried a man also divorced (with children of his own), we experienced the positive (and negative) of being in a step-family.

Photo Credit: Pixabay, John Hain

As older adults, both children sets have issues of parental neglect mixed in with loving relationships. Every step-family is different, of course. Many are healthy. For those who struggle, there is always help and hope…if we reach for it.

[Just some of my large blended family…including some friends who are family…for which I’m so thankful.]

A podcast I would recommend for step-families who have had broken or painful relationships is therapist Ron Deal‘s Family Life Blended. The podcast (and other resources) is a help for any family but especially for blended families. The link below is an excellent example.

Ridding Your Soul of Shame – Family Life Blended Podcast – Ron Deal with Curt Thompson

Photo Credit: Pixabay, Ben Kerckx

5) Mission BBQ on a MissionMission BBQ is one of our favorite restaurants in Richmond. Their generous customer service (even in this era of COVID) and consistently delicious food are super special. http://debmillswriter.com/wp-content/uploads/2017/07/IMG_6824.jpg

We are members of their birthday club and receive a free barbecue sandwich when our special day rolls around each year. Besides that, we will get an email occasionally inviting us in for another free sandwich. Today we redeemed our “Merry Christmas” freebies.

The food is great, but it’s also an uplifting in-restaurant experience. Mission BBQ sets the bar high in honoring first responders and members (and families) of the military. In fact…they make all their customers feel honored. Sweet. And very unique.http://debmillswriter.com/wp-content/uploads/2017/07/IMG_6827.jpg

In fact, if you’re in the Richmond area (or have a Mission BarBQ in your area, and are thinking about heading over on Monday, they will be closed.  It’s their National Day of Service when they feed homeless veterans around the city.

The Restaurant Dishing Up Patriotism with a Side of BarBQ 

If you have one in your town, don’t miss it. If you don’t, can you suggest your own exceptional business (in Comments below)?

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Those are this week’s Faves. How about you? Please also use the Comments to share some of yours. Thanks for stopping by. You are a blessing.

Bonuses:

Endangered Attention: How to Guard a Precious Gift – Scott Hubbard

One big mistake people repeatedly make is focusing on proving themselves right, instead of focusing on achieving the best outcome. This is the wrong side of right. The Wrong Side of Right

Top 10 Surprising Lessons on the Genealogy of Jesus – Joshua Infantado

A Facebook post by a friend of mine in January 2020 – still speaks:

Photo Credit: John Williams, Facebook

“I make my bed every morning because it’s a gift that I get to open at the end of every day. A gift that not everyone has. So while I’m wrapping my bed in the morning and I’m unwrapping it at night I’m reminded of what a great blessing my bed really is in my life. When we stop viewing what we have as little, insignificant or not enough then we get to see what we do have as gifts we get to enjoy, great blessings in our lives and provision for our needs.”Theresa Nicely McCoy, Facebook

 

 

 

Monday Morning Moment – Spend a Minute with Pollyanna and the Contrarian – There’s a Place for Each of Us

A friend recently gave me the card above and it set me thinking about how far we get from who we are sometimes. She gets me. She knows my heart, even when it feels a tad dried up.

What would you say to the idea that we are all on some spectrum of Pollyanna to Contrarian (Curmudgeon even)?

Is that a bad thing? I say no.

Since my teens, friends (and not so friendlies) have used the word “Pollyanna” to define my responses and outlook. That person is defined as one who “looks for the good in everyone and everything – and she finds it!” For some odd reason, it wasn’t to be considered a compliment. Even one of my sons has said, “You can’t trust Mom’s take on people” – the reason being I see beauty in everyone, and all sorts of redeeming qualities. Well…I used to anyway.

Now, in recent years, reluctant contrarian is more what I’ve become. [After writing this piece, I came across someone who writes under the title of reluctant contrarian. Funny.] It certainly wasn’t my ambition to become curmudgeonly…but life happens. We see the things that, if tweaked, could make a difference in a person, product, or process…and wonder aloud why not? Then, if we persist in our opinion, we become like a dripping faucet or clanging cymbal. Sigh…

When my friend gave me the card (image above), it set in motion a resolve in me. To rediscover that Pollyanna inside. To look for the good. To extend grace. To brighten the day. To play Pollyanna’s Glad Game…until it becomes a habit again.

Photo Credit: The Glad Game, Pollyanna, Pinterest

The Glad Game – Lost in the Magic – Shez C.

What’s Wrong with Being a Pollyanna? – Christin Ditchfield

Pollyanna Principle: The Psychology of Positivity Bias – Courtney E. Ackerman

The Perils and Possibilities of Pollyanna – Dr. Judith Rich

Pollyanna vs. Curmudgeon: The Case for Realistic Optimism – Peggy Haslar

This contrarian/curmudgeon thing that happened to me in the last few years probably relates to some process of entropy – how life in this broken world drifts toward disorder or randomness…unless we constantly intervene.  This idea breaks down with those who start as contrarians. They don’t move toward being more Pollyanna’ish over time, BUT…it could be they move to being curmudeongly. What do you think?

[Sidebar: I asked my husband – who naturally bends more in the direction of contrarian: “Which would you say you are: Contrarian or Curmudgeon?” He answered quickly: “Are those my only two choices?!” We got a good chuckle out of that…and then decided he was serious more than contrarian, analytical more than curmudgeonly.]

What’s the contrast between these extremes? Night and day.

Photo Credit: Thesaurus

How to Become a Curmudgeon – Wikihow

Curmudgeon’s Day – Word List – Facebook

Walter – Analyst Contrarian – Corsairs – Some language but fascinating workplace observations

Finding My Inner Curmudgeon – Chuck Bloom

I do think there is a healthy place in the world for us to co-exist. The Pollyannas and the Contrarians. In fact, The article above – Walter – Analyst Contrarian – Corsairs – speaks to this somewhat in the workplace. I see the wisdom of cooperating “adversarial pairs” in any setting. Here’s a bit of what the article poses:

“There are two sides to most things. Honestly, most things are wickedly multi-dimensional but most humans are only good at comparing two things…two distinct points of view…Forcing alternate perspective is a great technique for combating cognitive bias…It doesn’t prevent it. It simply makes it more apparent…Minimally, take the contrarian side of every issue…Always test the opposite hypothesis…By forcing a counter view, you expose both sides of the argument…Taking the opposite position artificially, occasionally exposes that your initial inclinations were actually dead wrong. Two perspectives create intellectual leverage…use it.” – Walter – Analyst Contrarian – Corsairs 

For life in the world beyond business, I have had the great pleasure of being on advisory boards and ministry teams, both having very different sorts of people as members. Some more task-oriented, some more people-oriented. Some more thinkers, some more feelers. This is reminiscent of Roger Martin’s The Opposable Mind – regarding integrative thinking – where you are able to seriously consider different points of view – like how we grab hold (with our hands) and understand assessments not our own.

Beware, if you’re looking at yourself [people who think just like you] all around the board or conference room table. We gain from both the Contrarian and the Pollyanna… and all those in between.

Finally, brothers and sisters, whatever is true, whatever is honorable, whatever is right, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence and if anything worthy of praise, think about these things. – Philippians 4:8

Monday Morning Moment – Life & Politics – What If We Refused to Get Angry?

Photo Credit: The Blue Diamond Gallery

A friend of mine reached out to me this week with this dilemma. A Christian friend of mine finds herself in the middle of a stand-off between pro-choice colleagues and pro-life friends. Each side angry at the other, without even knowing each other, just on principle alone.

I’ve been puzzling over her situation all week, and then yesterday, thanks to a pastor friend, an answer came. In fact, it is the most definitive answer to so many conflictive situations in our lives. Is it easy, no? Simple, yes.

The answer…or the path to the answer…is to refuse to get angry. OK, maybe we can’t refuse to get angry, but we can determine our response to anger. Here’s where we can act: refuse to think ill of another. Refuse.

I’m not talking about stuffing our anger somewhere inside, keeping it pressurized until it explodes sometime later. Refusing to act in anger is actually a step toward defusing it. Anger demands action. We take the energy of the anger and do something altogether different with it.

Jesus of Nazareth once delivered a short sermon known as the Sermon on the Mount. No matter our current faith, if we applied his teaching to life and politics, we could change the world for good. In the crowd that day, many religious leaders saw him as a threat, and would seek to destroy him in the months to come. However, that day…the wisdom and authority of Jesus’ words hit home to those in hearing, and they “were amazed”.

Here’s what Jesus said about anger:

“You have heard that the ancients were told, ‘You shall not commit murder’ and ‘Whoever commits murder shall be liable to the court.’ But I say to you that everyone who is angry with his brother shall be guilty before the court; and whoever says to his brother, ‘You good-for-nothing,’ shall be guilty before the supreme court; and whoever says, ‘You fool,’ shall be guilty enough to go into the fiery hell.” – Matthew 5:21-22

See the contrast…we would never even think of murder as the solution but we allow ourselves to stir up anger like it’s nothing… especially if “deserved”. Jesus sees it differently.

When someone cuts us off in traffic, puts us down at work, or sets in motion legislation against a cause dear to us, we get angry. What is our response?

Anger too often goes to a place which escalates the situation rather than altering it in a positive way.

If we take to responding to anger, with a quietened heart, this is far from passivism. This is about as intentional and reasoned an action possible for us to take. Refusing to act in anger…refusing to think ill or speak ill of another.

Our strong opinions about politics today (especially, this being an election year) drive us to put relational wedges between ourselves and those with whom we disagree. What if we responded differently to those with whom anger becomes the first emotion?

We would listen, with our finger on the pulse of their hearts. We would seek to understand. Our disagreements become a launch pad for positive action. Anger would cease being a call to retaliatory or retributive action. It would become a flag, a button, a cue to respond in love and forgiveness.

Not as satisfying as “righteous indignation”, right? Not as definitive as my definition of justice…my, my, my.

What if there is another path to justice or rightness? We have another example from the life of Jesus…well, maybe examples, but here is one that peels away any sense of my right to express anger.

Jesus’ enemies would press to prevail against his life. It wasn’t really about the Jewish religious leaders or the Roman political authorities. Jesus gave his life for us. He was always in control, and his purposes were fulfilled, not thwarted, on the cross.

At any time, Jesus could have turned the situation around that day. When he was beaten, ridiculed, and falsely accused, he could have walked away. When he was attached to the cross, he could have taken himself down (Matthew 27:40-41). When he saw the sorrow on Mary’s face or his friend John’s torment, he could have acted in anger against those causing so much pain.

He did not. How he responded was an altogether different way:

Then Jesus said, “Father, forgive them, because they do not know what they are doing.”Luke 23:34

When we find ourselves getting angry or having reason for anger, we can take another path through it. Instead of hardening our hearts toward those who cut us off or block our goals, we can take the anger a different way. We are not obliged to cultivate hatred and contempt…for reckless drivers, power brokers at work, or politicians or political parties.

Remember that “righteous indignation”? It goes unrighteous in milliseconds. Unless we alter course.

What if anger sparked in us an intentionality to love and forgive.  What if, instead of railing in Facebook posts or blogs or office conversations, we work toward solutions about the things we care most about?…the things that suffer when we do nothing but express anger about them. What if we prayed more for our President, for instance…for Congress…for our governors and State legislatures. What if we thought deeply about solutions and then wrote them to those decision-makers? Rather than just talking to friend (or enemy) about how we disagree with them…or to those with whom we agree and then agree together to hate the other side.

What if (for my friend above) we took our anger at abortion or protecting choice on the other side of the conversation, and we worked to make access to birth control and health care truly available for those most vulnerable?

What would the world look like if we refused to act on anger in hateful, punishing ways? What if we remembered we are all frail humanity? No matter how we come across to others or how powerful or powerless we may be, we can alter the course of anger… in ways that heal instead of hurt.

There is another verse in the Bible where the Apostle Paul says, “Be angry but do not sin.” (Ephesians 4:26). We, as Christians, sometimes justify our anger by calling it righteous, when our actions say otherwise. When we act out of anger, we can’t reflect the One who lived a life without sin…unless we act in love, tempering our anger into something that elevates rather than diminishes.

Thanks, Cliff, for that sermon, and thanks, Sherry, for reaching out to me…and making me think about this.

Movement Church – Sermon on the Mount Series – on Anger

The Twist in the Sermon on the Mount That You Probably Missed – Mark L. Ward, Jr.

Monday Morning Moment – the Culture of Contempt and How to Change It…or At Least Yourself Within It

Photo Credit: Paul Ekman Group

Today is Martin Luther King Day. It’s also my birthday, but that’s not today’s subject. In Richmond, Virginia, today a gun rights rally is scheduled because of new gun control laws slated to be passed in our state. Thousands are expected to attend. Some argue that having such a rally on Martin Luther King Day is morally wrong. The political divide on the issue of guns in our country is as wide as it’s ever been.

Later today, Dave and I will see the film Just Mercy, based on Bryan Stevenson‘s book of the same title.  The film tells the story of one of the cases attorney Stevenson fought and won for the release of an innocent man from death row. It speaks to the hatred and contempt found in culture, along racial lines, but also along the lines of class, authority, and privilege.

Our country…America…”one nation under God” a phrase still in our pledge (for now)…is woefully divided. With our presidential election looming later this year, we are sturdying ourselves to withstand the character assassinations of one political party for the other…Either trying to determine truth from falsehood and where we can stand. No matter what side politically we lean, we find it awkward and uncomfortable because of the behavior of those on our side and their contempt for the other.

“Contempt is the deadliest form of relationship cancer. So says John Gottman…[he] defines contempt as trying to speak from a higher level while attempting to push another down to a lower level. Contempt – closely related to disgust – is all about hierarchy and wielding elitist power to hatefully exclude another from the community.”Robert E. Hall

Is there any way forward in this culture of contempt? I believe there is. In fact, many are writing and speaking from their different platforms on how that might look…and how we might engage with one another.

Author and social scientist Arthur C. Brooks is one of the voices in this crucial conversation. His book Love Your Enemies speaks to a way we can counter contempt in our own character and culture. 

“We don’t have an anger problem in American politics. We have a contempt problem. . . . If you listen to how people talk to each other in political life today, you notice it is with pure contempt. When somebody around you treats you with contempt, you never quite forget it. So if we want to solve the problem of polarization today, we have to solve the contempt problem.” – Arthur Brooks, Love Your Enemies

I experience contempt – not personally as much as from the social media broadcasting again “people like me”. If people who would have contempt for people “like me” really knew how deeply I feel about some of today’s issues, the contempt register would get personal.

From reading, listening to others, and trying to understand how to even be a healthy, engaged part of our culture…these 5 actions items are what I subscribe to:

1) Determine to stay engaged with those “on the other side”. Now I understand how we come to the point of needing to block others’ opinions in our lives (social media or social distancing in real life). However, I don’t think that gets us anywhere positive. [This is not to say a person must stay in an abusive relationship. Exit for safety’s sake, but bear in mind, healing requires more than exiting.] Exiting relationships out of contempt means the opportunity to move forward is gone…with that person and future “like” persons. We are practicing an exit clause that can become habitual across wider life experience. Arthur Brooks has much to say on this. Simply, “Just because you disagree with something doesn’t mean it’s hate speech or the person saying it is a deviant.” 

2) Listen.Listening Is an Act of Love. Too often we listen to respond, right? What if we listened just to know the other person? Just to show love and to communicate, “You are being heard. You are seen. You have value.” StoryCorps is even launching a venture giving opportunity for people who have polarized views and relationships to sit face-to-face and explore their differences and what they are about. Check out One Small Step.

3) Love your enemies. Jesus spoke these words to those who would follow him. Evangelicals have gotten a bad rap in our country these days, and maybe some of it is deserved… but if they are true followers of Jesus, they are not your enemy. A bold statement, but true if Jesus’ teaching is paramount to their lives. As for those politically polarized from each other…the far right and the far left… what if we truly tried to love them, to show them respect, to not make sweeping judgments on who they are as people? What if…

4) Pray. A huge way to deal with contempt is to pray for the individual (or group) for whom you feel it. Not to pray that she/he/they fail, but to pray for wisdom, to pray for excellent counsel in their lives, to pray for understanding. Prayer, in the very act of doing it, can change our hearts toward other people. Talking, talking, talking about people for whom we battle contempt…with those who feel the same as we do just fuels our contempt. Unless we are committed to pray and have our understanding of them seasoned with the love of God. Our stand on issues aren’t the issue. It’s our opinion of other people, not the issues, that can change our culture.

5) Take action with hope and good faith. Lean in. Forgive…every single time. [Not easy, nor will it be for someone who questions my heart or take on things.] Work toward listening opportunities with those we may oppose or who oppose us. Find ways in our workplaces, churches/etc, communities to join with others, maybe not like us, to learn, grow, gain understanding, in hopes of making substantive change for our world.

“Push opportunity to the people who need it the most.”Arthur Brooks

Even as I write this, there’s this creeping sense that those reading might think “She has really lost it now”. The thing is, I have always believed that “together we can make things better”. Nothing original here. This cultural calamity of contempt has gotten so big that even people I might not align with agree something has to change…and I am with them.

Sick and Tired of the Culture of Contempt? Here Are 5 Ways You Can Subvert It – Arthur Brooks

Take One Small Step with StoryCorps

What Is Contempt? – Paul Ekman Group

Saving America From Our Culture of Contempt – Arthur Brooks Lecture, UVA – Miller Center (Video)

The Pursuit – A Better World For All Starting at the Margins – Arthur Brooks Documentary

YouTube – Arthur Brooks on the Eric Metaxas Show

To Change Our ‘Culture of Contempt’, Arthur Brooks Suggests All of Us  ‘Love Your Enemies – Helen Raleigh

How You Can Subvert Our Pervasive Culture of Contempt – Leroy Seat

Monday Morning Moment – The 3 I’s of Leaders Who Get Things Done and Loyalty Won

Photo Credit: ITD Assessments

Happy Monday Morning! Let’s talk about leadership. It’s one of my favorite learning curves. Not so I can tell others how to lead (a terrible temptation – like it’s my job…sheesh) but more to celebrate those who lead well. Leading well doesn’t necessarily come with the job description…more, it comes with the three “I’s” in this piece. Leading well is learned and developed through life for all of us. So no discouragement here. I am thankful for those who lead (me and others) well, for sure. So here we go, and here’s what inspired this post.

Earlier this morning, while working at my desk, I could hear the excited tones of a phone conversation. You could tell by the rise and fall of the voice that his office door was open and he was walking around. It was fortunately impossible to hear the content of the conversation – muffled by physical distance – but the intensity of the conversation was clear. Positive, urgent, engaging intensity!

While I was passively aware of the happy drone of the above conversation, a piece by writer, pastor Eric Geiger popped up on my Twitter feed. He shared the 2 Qualities in All Great Leaders. His focus was intensity and intentionality.

It inspired my thinking and stirred me to add a third “I” to his characteristics – inclusivity. [I love alliteration – happy it worked.]

Intensity – Geiger emphasized: “The passion of the team will rarely rise above the passion of the leader.” As leaders, we need intensity in our direction in the execution of our vision. This is a high-burn characteristic and can, over time and tension, lose the heat and edge necessary for razor focus. Intensity can give way to a sense of “We all know what needs to be done” or “Keep doing what you’re doing”… without the urgency that keeps us from mission drift in our work. Intensity is a heart issue – with a high sense of personal responsibility. We lead like the future depends on it…as well as today. To keep intensity in our leadership requires intentionality and inclusivity.

Intentionality – Geiger’s take on intentionality is brilliant: “Leadership without intentionality results in chaos for the people on the team and for those being served…Intentionality means having a clear understanding of your mission, your culture, and where you are headed. Great leaders fight the drift away from intentionality and toward a plethora of competing directions.”

Intentionality is not just an ongoing earnestness to serve a team or organizational vision. It is the dogged determination of a leader, fixed on the goal, to bring every resource to bear on reaching it. This is less task-orientation and more a resource-orientation. Less an “urgent need” focus (although urgent needs matter as well) and more a big picture focus. A daily plan for execution…or we too easily veer into the ditch.

Inclusivity is what I add to Geiger’s excellent qualities for great leaders. By “inclusivity”, I mean a leader’s openness to bringing varying opinions and expertise to the table and providing a vehicle to do this on a regular basis.  It is the messier, less controllable aspect of leadership. A proverb comes to mind when thinking of workplace inclusion or inclusivity:

“Where there are no oxen, the manger is clean, but abundant crops come by the strength of oxen.” – Proverbs 14:4

Writer pastor Jason Jackson‘s brief commentary on the proverb above supports inclusivity:

“Oxen are the tools for an abundant harvest. Their cost and inconvenience does not compare with their productivity.

Solomon is not simply giving a lesson in agriculture. Here are two principles:

  1. get the right tools [people] for the job you need to do, and
  2. the cost [to the leader] of the right tool is worth it.”

Leading Through Inclusion: Traits to Help Us Be Better Leaders – Maja Egnell

Inclusivity reminds us of the great lessons on leadership we have from Jim Collins. He has written extensively on great companies and great leaders. Collins urges leaders to not only get the right people on the bus, but also the right persons in the right seat.

Leaders of Great Companies Ask: First Who, Then What? – Wendy Maynard

Inclusivity is a lot of work for the leader but it creates a much more empowering and impactful workplace and a better outcome in the end. When decisions are being made or products/services are being developed, who needs to be at the table? Same folks each time may not get us where we hope to go. It definitely will not urge a team toward the goal, or the vision, or an engaged sense of belonging.

Photo Credit: John C. Maxwell, Brainy Quote

Here’s to intensity, intentionality, and inclusivity in our leaders. Thanks, Eric Geiger, for your inspiration this morning…as well as that guy on the phone down the hall.

2 Qualities in All Great Leaders Eric Geiger

6 Questions That Reveal If You Are an Inclusive Leader – Ryan Jenkins

6 Reasons to Be an Inclusive Leader – Ryan Jenkins

3 I’s of Effective Leadership (Integrity, Influence, Impact) – Naphtali Hoff

The Three I’s of a Great Leader (Initiative, Inspiration, Intuition) – Joy Ruhmann

5 Friday Faves – Best Of’s – Building a Great Organizational Culture, Naming Our Grief, Habits of Mentally Strong People, Book of Opposites, and the Story of God for Postmoderns

[Not much time this week for discovering or writing – here are some of my favorite faves, going  back a ways.]

1) Building a Great Organizational Culture – a Podcast – 5 Leadership Questions about Building a Great Organizational Culture – This is a great conversation between Barnabas Piper, Todd Adkins, and Eric Geiger on organizational culture. They define culture as “shared values beneath the surface that drive behavior”. Aspirational values (what takes place on the wall) are distinguished from actual values (what takes place in the hall). What is your workplace culture? “We don’t treat people like that here”. Like what? What culture do you have or hope to build?Blog - Organizational Culture - slideshare.netPhoto Credit: Slideshare.net

Also see Organizational Culture and Climate – SlideShare.

2) Naming our Grief – Grief always has a name and naming our grief helps us to heal. Having lived overseas for many years, we understand “Hellos-Goodbyes-Hellos” – both the sorrows and the joys of them. As the years go by, we experience job changes, relocations of friends and family, and deaths of loved ones. This November will be the 17th anniversary of my Mom’s Homegoing, and every day I still think of her. That grief definitely has a name. Sometimes grief feels more vague, like a sadness with a cloudy source.

When I found this piece Because Grief Has a Name by Abby Alleman, it touched my heart. She says it well:

“Naming grief is our heart acknowledging its significance and place in our lives. In this way, grief is a friend, like Sadness from the movie Inside Out. Photo Credit: Aepadillablog

It teaches us the shape of our own unique story and guides us to tastes of the ‘fullness of joy’ found in God’s presence. Acknowledging and entering grief also guards our hearts from the calcifying effects of the denial of pain, hurt or loss. Instead of resentment, bitterness or hatred, we get healing, strength and hope. We also become those who grieve well with others. This is a true gift.” – Abby Alleman

3) Critical Habits of Mentally Strong People Travis Bradberry published a super helpful article on mental toughness. He lists 15 critical habits of mentally strong people. Take a minute to go to this article for some quick, clear counsel on building up your mental muscle. – not just for work, also for anything where mental toughness (not hardness) would help.Blog - Friday Faves - Habits of Mentally Strong People - slideshare.netPhoto Credit: Slideshare.net

4) Book of Opposites Jennifer Kahnweiler has written a fascinating book on Introversion-Extroversion. The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together. My  husband is a  introvert  and I am an extrovert. We have been married 35 years and have worked together many of those years. We have learned a lot of Kahnweiler’s wisdom on our own…and after quite a few years of struggle. This book is very helpful and empowering for any partnership between introverts and extroverts.

Blog - Friday Faves - Genius of Opposites

Photo Credit: Amazon.com

Skip Pritchard wrote a great review here.Genius-card-front-1Photo Credit: SkipPritchard.com

5) The Story of God for Postmoderns – How would you answer the question, “What is the Bible all about?” If you were to prepare an answer of this question for a Post-modern, you might be disappointed. A true post-modern is probably not going to ask you that question. However, what if our friends could get hold of the idea that the Bible is not just a grand story that Christians have concocted? The Bible, in truth, is a winsomely unified story God actually tells about Himself from the first page to the last. Dr. David Teague, in the article, The Biblical Metanarrative, lays out the clearest explanation I’ve ever read of the Story of God – of how the Bible is God’s own revelation of Himself to His people. Don’t miss this gem.Blog - Friday faves - Peanuts & Postmoderns

Photo Credit: Peanuts, ParkingSpace23.com

Bonus: Phenomenal Classical Guitarist – This guy. Nathan Mills – related to us? Nathan at guitarPhoto Credit: Duy Nguyen

Yes. I get to be Mom to this amazing young man… Because we are related and it’s not always comfortable for him how effusive I am about his music…I restrain myself. Unsuccessfully. Right now, he’s fairly new to that larger world of music, but he’s playing, teaching, arranging, and composing. One day, you will know him if you don’t already… Mark it down.

A video from his early days with Nathan Mills Guitar:

…and his latest arrangement (June 2019) on his Beyond the Guitar YouTube channel: