Tag Archives: Jim Collins

5 Friday Faves – Shrek Revisited, 200 Days, Humanity Over Politics, Civil Thought & Voices, Mushrooms Everywhere

Here we go! Friday Faves late edition.

1) Shrek Revisited – The Fairytale theme from the movie Shrek (by English composers Harry Gregson-Williams and John Powell) is  sweetly suited to classical guitar. Especially arranged and performed by Beyond the Guitar‘s Nathan Mills. Enjoy.

2) 200 Days – It’s been 200 days of physical distancing and wearing masks in public. Over half a year. COVID-19 has been a global health threat for many months now. We have learned so much in how to prevent, mediate, and treat. It’s become a political issue which is unfortunate and unfair. It is a novel virus. We are all learning.

For me, the biggest thing, after not contracting the virus, is how to navigate life with physical distancing. I’ve found instead of my capacity for work and people growing, it has contracted. Fatigue is a daily issue to battle. This is so curious since we are in the physical lives of far fewer people…and much of the clutter in our work lives has been removed.

Still…we are challenged to stay in play in life and relationships. I really appreciated the counsel of the two articles below. Won’t elaborate here, but read what you need…and don’t give in to the sluggishness of this constrained life. It will get better or stay different – we want to effectively meet the challenge whatever it is.

The Nine Habits to Increase Your Energy – Scott Young

How to Build Closer Relationships – Advice from 7 TED Speakers on Creating Better Connections – Kara Catruzulla

Photo Credit: Spencer Seim, Facebook

3) Humanity Over Politics – “Don’t let politics take away your humanity. Don’t let the fact that you agree or disagree with someone on various issues, don’t let that stop you from having sympathy for them, compassion…In general, people need to stop trying to dunk on people, insult people, dunking on people when they are…sick, going through dark times. It’s just despicable behavior. This is not me virtue-signaling. This is just me trying to encourage you to be a decent human being. Humanity over politics always!”Zuby

I follow @ZubyMusic on Twitter. This young man is British with an international accent (sounds American to me, raised and schooled in Saudi Arabia). He is truly brilliant with a wide range of giftings – podcaster, rapper, health/fitness coach, author, and culture commentator. He seems to truly care about people…and even us Americans, which is so refreshing. I learn from him daily.

4) Civil Thoughts and Voices – Who are those in your lives? Please comment below and let us in on those we might want to learn from, as well. On the Christian front, writer/pastor Scott Sauls is one of those for me. His book A Gentle Answer: Our ‘Secret Weapon’ in an Age of Us Against Them is a great resource.

In the last several weeks, you have heard me rave about economics professor and social scientist Glenn Loury. He is one of the thought leaders in our world today, and his voice has helped me stay calm in a world gone crazy. He is weekly on a YouTube Blogging Heads episode and also on other media platforms. This week, Loury speaks with Ian Rowe on education and society. There is not one dry point in this whole conversation.

Hope-giving. Whatever your biases or preconceived notions are, Do. Not. Miss. This. Especially if you love children.

Rowe is currently a fellow with the American Enterprise Institute, focusing on education and upward mobility, family formation, success sequence, adoption, and poverty studies. If you truly care about issues related to racism, poverty, opportunity, and family, you want to read everything he writes…and talk about it with whomever and wherever you have a voice.

[Rowe also talks about the role of not only individuals but mediating institutions who will add to the conversation and strengthen the solutions.]

The Power of the Two-Parent Home Is Not a Myth – Ian Rowe

1776 Unites – free US history curriculum, alternative to 1619 Project

Photo Credit: Facebook, Chris Bear & Wendy McCaig

The Politics of Spin and Culture War Fatigue – Scott Sauls

Six Tips for Speaking Up Against Bad Behavior – Catherine A. Sanderson

5) Mushrooms Everywhere – The natural world around us is full of wonder and surprises. I had the pleasure of a walk in the woods this week. Highlighted by a closer to the ground view by two small grandchildren. They spotted and we marveled at the incredible array and variety of mushrooms and fungi growing on the forest floor and downed logs.

We see mushrooms pop up in our yards overnight. How do they do it? Seemingly out of nowhere. Not tackling that here, but you can find several timelapse videos of mushroom growth on YouTube.

For today, I just wanted to post some (not all) of the mushrooms we discovered on that one walk. Phenomenal!

Time-lapse video of composting worms – ok, so this has nothing to do with the above topic, but… When my husband takes the grandchildren fishing, they fish with worms. Dug up from our compost pile. Except for the creepiness factor, it amazes how worms can turn garbage into compost, and over a very short amount of time.

___________________________________________________________________________

That’s it for this week. Hope you had a great weekend (given this is posted after the weekend instead of on Friday). Stay well out there.

Bonuses:

COVID-19 Emergency Measures and the Impending Authoritarian Pandemic – Stephen Thomson

Here’s How US Presidents Get Elected (It’s Not Be Winning the Most Votes) – the Electoral College Explained – John Letzing

Warren Buffett Says This 1 Simple Habit Separates Successful People From Everyone Else – Marcel Schwantes  – In case you don’t read the article, the habit is that successful people say “No to almost everything”. Schwantes also quotes Steve Jobs and Jim Collins on how we make our decisions in choosing what really matters to us.

“Every ‘yes’ you say means a ‘no’ to something else.” – my husband, Dave

Twitter source: Kenneth Williams

“There are times in the experience of almost every community, when even the humblest member thereof may properly presume to teach — when the wise and great ones, the appointed leaders of the people, exert their powers of mind to complicate, mystify, entangle and obscure the simple truth — when they exert the noblest gifts which heaven has vouchsafed to man to mislead the popular mind, and to corrupt the public heart, — then the humblest may stand forth and be excused for opposing even his weakness to the torrent of evil.” – Frederick Douglass, from Maria Popova’s article “Frederick Douglass on the Wisdom of the Minority and the Real Meaning of Solidarity

The following video is an intersection in Cairo, Egypt. I never could bring myself to drive when we lived there, but I loved watching how the drivers made their way through all the traffic. Fascinating!

Why the World Needs Heroes – Jenn Phillips

I posted this Howard University commencement speech once before – if you didn’t see it, don’t miss it. Chadwick Boseman.

Monday Morning Moment – What You Think of Others Matters – Dave’s Wisdom

Blog - What You Think of People Matters - Dave 5

[Adapted from the Archives]

Picture this scenario.

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always messing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus…at least on my bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have those thoughts changed?

We send signals to each other – whether we speak or not.

Mom raised us hoping we would be positive, peaceful people – often using the saying from Walt Disney’s film Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the reality of those conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I turn around and decide that person is also a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help rebuild trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Job coach and writer Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance ourselves from them. Sometimes, that is virtually impossible to do and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read, keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Monday Morning Moment – The 3 I’s of Leaders Who Get Things Done and Loyalty Won

Photo Credit: ITD Assessments

Happy Monday Morning! Let’s talk about leadership. It’s one of my favorite learning curves. Not so I can tell others how to lead (a terrible temptation – like it’s my job…sheesh) but more to celebrate those who lead well. Leading well doesn’t necessarily come with the job description…more, it comes with the three “I’s” in this piece. Leading well is learned and developed through life for all of us. So no discouragement here. I am thankful for those who lead (me and others) well, for sure. So here we go, and here’s what inspired this post.

Earlier this morning, while working at my desk, I could hear the excited tones of a phone conversation. You could tell by the rise and fall of the voice that his office door was open and he was walking around. It was fortunately impossible to hear the content of the conversation – muffled by physical distance – but the intensity of the conversation was clear. Positive, urgent, engaging intensity!

While I was passively aware of the happy drone of the above conversation, a piece by writer, pastor Eric Geiger popped up on my Twitter feed. He shared the 2 Qualities in All Great Leaders. His focus was intensity and intentionality.

It inspired my thinking and stirred me to add a third “I” to his characteristics – inclusivity. [I love alliteration – happy it worked.]

Intensity – Geiger emphasized: “The passion of the team will rarely rise above the passion of the leader.” As leaders, we need intensity in our direction in the execution of our vision. This is a high-burn characteristic and can, over time and tension, lose the heat and edge necessary for razor focus. Intensity can give way to a sense of “We all know what needs to be done” or “Keep doing what you’re doing”… without the urgency that keeps us from mission drift in our work. Intensity is a heart issue – with a high sense of personal responsibility. We lead like the future depends on it…as well as today. To keep intensity in our leadership requires intentionality and inclusivity.

Intentionality – Geiger’s take on intentionality is brilliant: “Leadership without intentionality results in chaos for the people on the team and for those being served…Intentionality means having a clear understanding of your mission, your culture, and where you are headed. Great leaders fight the drift away from intentionality and toward a plethora of competing directions.”

Intentionality is not just an ongoing earnestness to serve a team or organizational vision. It is the dogged determination of a leader, fixed on the goal, to bring every resource to bear on reaching it. This is less task-orientation and more a resource-orientation. Less an “urgent need” focus (although urgent needs matter as well) and more a big picture focus. A daily plan for execution…or we too easily veer into the ditch.

Inclusivity is what I add to Geiger’s excellent qualities for great leaders. By “inclusivity”, I mean a leader’s openness to bringing varying opinions and expertise to the table and providing a vehicle to do this on a regular basis.  It is the messier, less controllable aspect of leadership. A proverb comes to mind when thinking of workplace inclusion or inclusivity:

“Where there are no oxen, the manger is clean, but abundant crops come by the strength of oxen.” – Proverbs 14:4

Writer pastor Jason Jackson‘s brief commentary on the proverb above supports inclusivity:

“Oxen are the tools for an abundant harvest. Their cost and inconvenience does not compare with their productivity.

Solomon is not simply giving a lesson in agriculture. Here are two principles:

  1. get the right tools [people] for the job you need to do, and
  2. the cost [to the leader] of the right tool is worth it.”

Leading Through Inclusion: Traits to Help Us Be Better Leaders – Maja Egnell

Inclusivity reminds us of the great lessons on leadership we have from Jim Collins. He has written extensively on great companies and great leaders. Collins urges leaders to not only get the right people on the bus, but also the right persons in the right seat.

Leaders of Great Companies Ask: First Who, Then What? – Wendy Maynard

Inclusivity is a lot of work for the leader but it creates a much more empowering and impactful workplace and a better outcome in the end. When decisions are being made or products/services are being developed, who needs to be at the table? Same folks each time may not get us where we hope to go. It definitely will not urge a team toward the goal, or the vision, or an engaged sense of belonging.

Photo Credit: John C. Maxwell, Brainy Quote

Here’s to intensity, intentionality, and inclusivity in our leaders. Thanks, Eric Geiger, for your inspiration this morning…as well as that guy on the phone down the hall.

2 Qualities in All Great Leaders Eric Geiger

6 Questions That Reveal If You Are an Inclusive Leader – Ryan Jenkins

6 Reasons to Be an Inclusive Leader – Ryan Jenkins

3 I’s of Effective Leadership (Integrity, Influence, Impact) – Naphtali Hoff

The Three I’s of a Great Leader (Initiative, Inspiration, Intuition) – Joy Ruhmann

5 Friday Faves – Right Bus/Wrong Seat, Live Streaming, Words, Mommy Blogs, and the Inevitabilities of Life

Today’s Friday Faves blog comes to you on Saturday. It’s been that kind of week, full to busting. Along with it were fun times with friends, poignant occasions to serve people in crisis, beautiful sunrises and sunsets (plus a Blue Moon), and a few moments of quiet calm to process it all. I hope your week was memorable.

Writing helps me remember (even if it’s a few lines in a journal or on an old-school calendar)…maybe your memory is better. Here are five of my favorite discoveries for the week. Please share yours in Comments below.

1) Right Bus/Wrong Seat – Writer, seminarian Chuck Lawless posted recently on dealing with employees who appear to be on the right bus, but in the wrong seats. He wrote about church culture but

10 Ways to Deal with People on the Right Bus, but in the Wrong Seat

his counsel reminded me of work situations as described by business leader and writer Jim Collins. – in his book Good to Great: Why Some Companies Make the Leap and Others Don’t. Collins focuses on the importance of having the right people “on the bus”. Then he pushes deeper in employers or leaders getting those right people into the right seats. We can find ourselves wondering at times if we’re in the right company when really the question could be that we may not be in the right job within that company. Collins’ approach puts people over product, but he knows the better product will come out of better-positioned people. Right bus/right seat.

Have 100% of the key seats on the bus filled with the right people. This doesn’t mean 100% of ALL seats have the right people, but 100% of the key seats. If you think there might be a “wrong who,” first give the person the benefit of the doubt that perhaps he or she is in the wrong seat. Whenever possible, give a person the chance to prove himself or herself in a different seat, before drawing the conclusion that he or she is a wrong person on the bus.

Spend a significant portion of time on people decisions: get the right people on the bus, get the right people in the right seats, get the wrong people off the bus, develop people into bigger seats, plan for succession, etc. Develop a disciplined, systematic process for getting the right people on the bus. With each passing year, ensure the percentage of people decisions that turn out good versus bad continues to rise. Wendy Maynard, Jim Collins

Good to Great: Why Some Companies Make the Leap and Others Don’tJim Collins

2) Live Streaming – I am really not fond of paying the high ticket prices required these days for celebrity entertainment. What intrigues me more are the younger (or newer) artists pushing into the public’s eye through live streaming. In 2015, KrueTV was launched, and it has made a huge impact on where I go for music. A live streaming app. Where I get to watch, listen to, and chat with artists who are just beginning to hone their craft. Rough sometimes, but so fresh and very much “in the moment. Beyond the Guitar streamed on Krue from early on. Photo Credit: Screenshot, KrueTV

A community of followers was born there, many of whom support him on Patreon. KrueTV also made it possible for me to meet and enjoy the music of other artists – a young country-western singer from Ohio, an Indie artist from Canada, a sibling band with killer harmonies, a Portuguese singer who brings us all-things-Eurovision. And many others.

The bad news came this week that Krue’s creators are going a different direction. Another app will eventually come, but Krue will be shut down soon. It made all of us sad, all of us who enjoy the streams there.

Beyond the Guitar’s Last Great Stream on KrueTV

Turning that sad into action, the artists continue to stream on Krue for now and commiserate with each other and their fans. Also sorting out what live streaming app to jump on next.

I was surprised to find out that there are several now. GigFM. StreetJelly. Twitch.TV. One of these apps will become my next favorite, depending on where these favorite artists land. Because it’s not just their performances, it’s also the community around them. Never would I have thought, in all my life, that this would become important to me. Online communities. Gamers understand this, but it’s new to me.

Beyond the Guitar’s Latest Arrangement – The Hunger Games: Hanging Tree

3) Words – Any of you who continue to stick with me on this blog know I love words. If you walked into our home, you would see them everywhere. Bookcases in every room. Words on the walls.

Books by my bed and beside my computer. Notes on top of my keyboard. Words that can remind, instruct, encourage.

In my resolve to read more, this year of 2018, I’m currently in the middles of a strange and fascinating book. It is The Elements of Eloquence: Secrets of the Perfect Turn of Phrase by Mark Forsyth. It’s a book about the English language and what makes us love and remember certain phrases by how they are written. I will probably write about this book later, but here are some words that have caused me to think…this week.

The Elements of Eloquence: Secrets of the Perfect Turn of PhraseMark Forsyth

Mark Forsyth Blog

Young at Heart (Slightly Older in Other Places) – Day Brightener

4) Mommy Blogs – The blogs I subscribe to are usually about leadership, the Bible, or living cross-culturally. However, lately, “mommy blogs” have come to my attention, thanks to the young women in my life who read and write them. This week, I discovered Liz B. who writes Life in a Coffee Spoon. A mom of two who also works outside the home, she posted this week on the challenges of life that literally drive her to write in order to process it all. Photo Credit: Pixabay

Her writing is like that coffee – real, strong, and just right for when you need it.

Life in a Coffee Spoon – On Mommy Blogging in 2018

Family. Life. Organized – Bekkah Mills

17 Things You Should Do to Every Blog Post Before + After You Hit Publish (Free Checklist) – Melyssa Griffin – for any of you, Dear Ones, thinking of blogging.

5) The Inevitabilities of Life – This has been one of those weeks when life has been full of the inevitable – sickness, hard news, death. There are also the inevitabilities, thankfully, of new babies, good news, and happy anniversaries. This has not been a week of those.

[There was a time just a bit ago that I didn’t take any meds. Then…it happened. The inevitable, I presume.]

Still in the middle of all the hard, I’m struck by the great gift of community, the strength of true friendship and family, the power of prayer. The presence in our lives of a loving God and those we can lean on – good neighbors, first responders, trusted colleagues, and those sainted strangers – all, in their time, are there for us, as we are for them. The leaning in and showing up – in the inevitabilities of life. It’s really quite beautiful…and takes so much of the sting away.

“These things I have spoken to you, so that in Me you may have peace. In the world you have tribulation [trouble; suffering], but take courage; I have overcome the world.”  – Jesus – John 16:33

So there are my 5’s this week. What are some of yours? Have a safe and splendid weekend, hopefully with those you love or in your own good company.

Bonuses

Photo Credit: Rick Fischler, Facebook

In Which I Am Learning to Live with the Ache – Sarah Bessey

Quote: I am an historian, I am not a believer, but I must confess as a historian that this penniless preacher from Nazareth is irrevocably the very center of history. Jesus Christ is easily the most dominant figure in all history. – H.G. Wells

[I finally saw the Denzel Washington film Fences adapted from August Wilson‘s play….whew.]

“I think my plays offer (white Americans) a different way to look at black Americans,” he told The Paris Review. “For instance, in Fences they see a garbageman, a person they don’t really look at, although they see a garbageman every day. By looking at Troy’s life, white people find out that the content of this black garbageman’s life is affected by the same things – love, honor, beauty, betrayal, duty. Recognizing that these things are as much part of his life as theirs can affect how they think about and deal with black people in their lives.” – August Wilson

TED Talk – Susan David: The Gift and Power of Emotional Courage

Prescriptions Without Pills – For Relief from Depression, Anger, Anxiety, and More – Susan Heitler

Photo Credit: Amazon, Susan Heitler

Monday Morning Moment – Turning Around a Work Culture – From “Not Good Enough” to “Job Well Done”

blog-demanding-bosses-linkedin-dave-kerpenPhoto Credit: LinkedIn – Dave Kerpen

Aha moments can occur in all sorts of settings. My latest happened during our pastor’s sermon this week. Toward the end of a deep and fascinating exposition of Colossians 2, Pastor Cliff reminded us that we are not meant to earn God’s approval. He gives it unconditionally. Then Cliff talked about how we get caught in the trap of “It’s never enough!” when thinking of our efforts or accomplishments. Then “It’s never enough” or “Not good enough” too easily turns into “You’re not good enough.” This is the place where what we do intersects with who we are…

Switch from the Sunday Bible lesson to the Monday workplace application. I’m not talking the unconditional love of God here, but what happens to us in continuous feedback loops. Stay with me…This made me think uncomfortably about the way I once operated in the area of idea generation and innovation.

I am “an editor”…it gives me great satisfaction to take a document or process and make it better. Recently a friend asked me to edit his manuscript. It’s going to be such a great read…can’t wait for it to be published. Still, there will be lots of edits. For me, being an early reader, I just took care of some grammar and flow issues. There will be more qualified editors down the road. It’s enough for me to do quick, elementary edits and wildly praise the author and his riveting storyline, cheering him on to the next steps of publishing.

The tweaking that I used to do regularly in my earlier professional life was more intense in those days…and less forgiving. I wanted it (whatever it was) to be right, and it was my immodest opinion that I could get it to right. Especially when evaluating someone else’s work (ironically, I was less hard on my own work – figuring it was perfect already, right? Sigh…). The tweaking of another era has come round to a newish process called iteration.

One definition of iteration is the “process of learning and development that involves cyclical inquiry, enabling multiple opportunities for people to revisit ideas and critically reflect on their implication”. These feedback loops are meant to be fast-paced with the finish in view.

ScenarioPhoto Credit: SafariBooksOnline

Where iteration (or tweaking) breaks down (if I might be so bold) is when it’s taken well past rapid feedback loops into a realm of fine-tuning that has the team guessing “will it ever be good enough?” Product design and process development are vital to any company, but what we must also consider is the team or personnel involved.

If the feedback loops relate to the launch of a new product or a new business process, excitement and brainstorming are part of the momentum. Continuing to tweak over months instead of weeks before the launch can take a negative toll on the team. No one wants to forfeit excellence, but we don’t want to lose excellent personnel either.

blog-demanding-bosses-lifehackerPhoto Credit: Lifehacker

Trusting the judgment of our best thinkers is worth the risk of possibly releasing a product or service when we may not all be sure it’s “perfect”. That is what beta-testing is all about…the feedback that then comes to us from the consumer or user.

I’m really talking out of my element here (not being a designer or innovator so much as a lifelong learner). My leap from the sermon to the workplace relates to my own past struggle with wanting something with my name on it to be perfect while exhausting my teammates  with “what if we do this?” or “What if we say it this way?”

What a gift for us to take a well-thought-out proposal and, instead of putting it through the “just not good enough” wringer, we read it and pass it back to that colleague and say, “Good job”…empowering them to execute the proposal. How often does that happen these days?

Please share stories [in the Comments] of work situations where you experienced genuine affirmation for a job well-done.

Recently when water started backing up into the kitchen sink, I was afraid that it was something I had done. Too liberal using the disposal, for instance. Dave was out of town and nothing I could do would remedy the situation. Finally, on a Sunday afternoon, in desperation, I called our plumber (Richmonders, if you need a good plumber, email me, and I will give you his contact info). He came and fixed the problem, and best of all, it wasn’t my fault, after all. This young man literally LOVES his job and was kind to take the time, after he was off the clock, to give me the breakdown of what the problem was. What he charged me? Worth every penny…especially the part where it wasn’t something I had done wrong.

Why I bring this up is that being a fairly capable and creative person doesn’t prevent me from faltering at the likelihood that I messed-up.  See the Imposter Syndrome. My mental wiring is such that I get discouraged when my contribution to a situation actually causes more work for someone else, adds expense, or slows down progress. I’ve learned over the years that all that tweaking I may not have taken the product from good to great, and most assuredly caused some amount of frustration to hard-working, quality colleagues. Lesson learned.

There are times and seasons when tweaking is appropriate in developing a product and changing a business process. What we want to take into account is the cost of that tweaking, or iteration, on the people who make things happen in our workplaces. Free them from the “not good enough’s” to enjoy the fruit of “jobs well done”.blog-demanding-bosses-the-musePhoto Credit: The Muse

10 Tips for Dealing With an Overly Demanding Boss – Jacquelyn Smith

How to Get Over the Feeling that You’re Not Good Enough for Your Job – Michele Hoos

10 Things You Can Do to Get Out of Your Boss’s Doghouse – Brian Dodd

Why Incentive Plans Cannot Work – Alfie Kohn – Harvard Business Review

Good Is Not Good Enough: The Culture of Low Expectations and the Leader’s Challenge – Karlene M. Kerfoot

Innovation and Iteration: Friends Not Foes – Scott Anthony – Harvard Business Review

Holding a Team Retrospective – Morale

Workplace Bullying: Protecting Yourself at Work – Slideplayer

Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom

Blog - What You Think of People Matters - Dave 5

[From the Archives]

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always playing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have they changed?

We send signals to each other – whether we speak or not.

My Mom raised us out of the era of Walt Disney’s Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I decide that person is a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferrent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help build trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance yourself from them. Sometimes, that is virtually impossible and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4

Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Workplace Wisdom – Dave’s Observation on Work (and other) Relationships – What You Think of Others Matters

Blog - What You Think of People Matters - Dave 5

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always playing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have they changed?

We send signals to each other – whether we speak or not.

My Mom raised us out of the era of Walt Disney’s Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I decide that person is a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help build trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance yourself from them. Sometimes, that is virtually impossible and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4

Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Global Leadership Summit – 7 Take-Aways from Day One of #GLS15

Blog - Global Leadership Summit - thecrossingchurchnj.orgPhoto Credit: thecrossingchurchnj.org

Today I participated in the Global Leadership Summit at a satellite site near Richmond, Virginia. It was my first time, but I hope not to miss another. It is best described on the website- “a world-class experience designed to help you get better and embrace your grander vision—the reason God called you to lead. Broadcast LIVE in HD from Willow’s campus near Chicago to over 375 Premier Host Sites in North America and later around the world, you are invited to join an expected 260,000 leaders in 2015.”

7 great leaders spoke today, and 6 others will speak tomorrow. The experience was so meaningful and beneficial to me where I am currently in life, but I would recommend it to anyone whatever your situations.

Following are the briefest of 7 take-aways that are still buzzing around in my head. So much to process. Here’s a start.

Bill Hybels (founder/senior pastor of Willow Creek Community Church; chairman of the Willow Creek Association which launched the Global Leadership Summit in 1995):

“Leadership is [simply] moving people from here to there.”

“Armed with enough humility we can learn from anyone.” 

Hybels reflected on Richard Davis’ book The Intangibles of Leadership – and developed his own list of 5 intangibles for leaders:Blog - Global Leadership Summit - 5 Intangibles of LeadershipPhoto Credit: jobsforlife.org

He challenged us to discover the “white-hot why” of our lives – the why of what we do – what really matters for us. For Hybels, it’s “transforming lives”. He is a living example of being faithful to that “why”.

Jim Collins (best-selling author of Good to Great):

Jim Collins talked about what he learned as the recent Chair (2012-2013) for the Study of Leadership at the United States Military Academy at West Point. He reported that: creating a culture out of which great leaders are developed must include

  1. Serving a cause we can be passionate about and for which we would be willing to suffer;
  2. Growing through difficulty; and
  3. Succeeding by helping those around us.

“We succeed at our very best only when we help others succeed. We respond to our own difficulties by reaching out and saying ‘Let me help you.’ To communicate to others: ‘You are never alone.'”

“The greatest leaders find a way to make a contribution, a distinctive impact, on people, on real-live flesh and blood people.”

Ed Catmull (Co-Founder of Pixar Animation Studios; President of Walt Disney Animation Studios; Author of Creativity, Inc.):

Catmull wanted to be an animator from the time he was a child but couldn’t see a path to follow that dream. He ended up studying physics in college.Blog - GLobal Leadership Summit - Ed Catmull by brainpickings.orgPhoto Credit: brainpickings.org

“Science and art are not incongruous. Art isn’t about drawing; it’s about learning to see. Which business or professions do you not want to have enhanced ability to see?”

He talked further about 3 processes in film-making, all relating to accountability:

  1. Teams working together (using a Brain Trust – a group of colleagues all acting as peers, with vested interest, giving feedback;
  2. When failures happen in production – embracing [failure] but at the same time dealing with it with both total candor and kindness; and
  3. Operating within constraints (a budget) – actually pushes creativity higher and delivers better outcomes.

“Stories influence the world. We want to use story-telling for good.”

Adam Grant (Professor, Wharton School of Business; Author of Give and Take: A Revolutionary Approach to Success)

Grant talked about the three kinds of persons you find in the workplace…well, anywhere really:  1) Givers, 2) Takers, and 3) Matchers. After defining each of these and how they interact with each other in the workplace (buy the book), he prescribed ways to build a work culture. A work culture of generosity – the work culture that especially develops the givers, which brings the others along as well.

His three challenges were:

  1. Keep the wrong people off the bus. Get rid of the takers.
  2. Redefine giving. [He talked about the 5-minute favor and the 100 hours of volunteering across a year – these micro-lessons of generosity.]
  3.  Encourage help-seekers. – Developing the givers will nurture a culture of “How can I be the rising tide that lifts all boats?” – a Reciprocity Ring.

Dr. Brené Brown (Research Professor, University of Houston Graduate College of Social Work; Author of Rising Strong):

“Our brain is neuro-biologically hard-wired in the instant of a [hard time; difficult conversation] to make up a story as to what happened. If we can give our brain a story when something hard happens, we are rewarded by our brain (dopamine). Our brain rewards us whether the story is accurate or not. Our worthiness as people lives inside these stories. When we pretend or deny the story, it owns us. When we own the story, we get to write the ending.”

Brene BrownPhoto Credit: TheGuardian.com

Transformational leaders: 1. Do discomfort.  2.They have absolute emotional awareness about their own life, and about the people around them.

“We can’t ignore emotion. We are emotional people who sometimes think. Emotion dictates behavior. If you speak to the way they think or their behaviors, without speaking to their emotions, they will not change. Speak to their emotions. Curiosity and lines of inquiry are the greatest tools of leaders. ‘Help me understand’. “

Sallie Krawcheck (Chair of Ellevate Network; Former President, Bank of America’s Global Wealth & Investment Management):

“The retirement savings crisis is a women’s crisis – we retire with 2/3 the retirement income as men and live 6-8 years longer than men. I love men. I’m married to a man. But you guys are going to die, and we as women will be living with this crisis.”

“My “‘white-hot why’ is advancing women, elevating women. “

“I work every day as though my children are watching me.”

Albert Tate (Founder/Senior Pastor of Fellowship Monrovia, Southern California):

Pastor Tate preached (and I mean preached) on the miracle of Jesus’ feeding of the 5000 (John 6:1-13), using the five loaves of bread and two fish brought to Him from a boy in the crowd.

Tate renounced the leadership lie of “leaving it all on the field”.

“One of the most key things we can do as leaders as to bring what we have, give it to Jesus, and then get out of the way.”

Leaders, you don’t have to go home on empty. You don’t have to leave it all on the field. Christ left it all on the Cross. Bring what you have. Whatever you have, give it back to Him. Then get out of the way, and watch in awe and wonder at what He does.”

These are just 7 take-aways of the 20 pages of notes I took during today’s Summit. Such great teaching – inspiring, empowering, mystifying, really.

Download the Global Leadership Summit app. Read what you can (in these authors’ books and via all the online resources – articles, blogs, video). Take down the dates for the Global Leadership Summit of 2016 and plan to register early.

Being the leader we hope to be is within our reach.

Post-Script: Michael Jr. was on and off stage to make us laugh and to look at life from just a bit of a different angle. Love him!

Blog - Global Leadership Summit - Michael Jr

Photo Credit: MichaelJrComedy

Global Leadership Summit – Willow Creek Association

Global Leadership Summit App