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Monday Morning Moment – Grit – the Role of Personal Resolve and a Team Alongside

June 12, 2017 admindeb Leave a comment

Photo Credit: Pacific News Center

[Adapted from the Archives]

Diligence is a word that defined my many years in learning Arabic while we lived overseas. Keeping at it, even when I wanted to quit, helped immensely. The joy of living life in a second language is worth all the work. Diligence is a great assist to staying on course, but it is not “grit”.

Once on a beach weekend, I saw grit at work in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. Walking on the boardwalk early in the morning, my husband and I encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Wikipedia.org defines grit as a character trait of applying passion and perseverance over time toward a goal, end state or objective. Grit goes beyond ability and can withstand failure, keeping the end goal in sight, and pushing through to it.

Bill Hybels, at the Global Leadership Summit 2015*, talked about grit as “one of the greatest indicators of success”. Gritty people, he said, are the ones who “play hurt” and rarely ever give up. “They expect progress to be difficult, but believe with their whole being that they can be successful if they don’t quit.” It’s “The Little Engine That Could”. Abraham Lincoln. Nelson Mandela. Gandhi. Martin Luther King. Hybels also encouraged the audience that grit can be developed. From childhood through adulthood.

Jon Acuff (author of Do Over) defines grit as “stubbornness in the face of fear“. In his book, he gives a short list of what’s needed in making gritty decisions (in the “hustle” of work):

Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

As we saw those two older heavyset men running just behind their younger airmen colleagues, we saw men with a goal in mind. There was also something more – the cadence to the group’s run that seemed to work to keep them all together. Whether at work or in family relationships, we want to do all we can to help those gritty ones be successful. Their resolve may get them to the goal anyway, but we all benefit when we are able to “stay on course” together.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Please share in the Comments below so that we can all learn.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

All Good Gifts, Attending or Focus, Bill Hybels, Books, creativity, Emotions, Friday Faves, Global Leadership Summit, Growing up, Hospitality, Inspired, Leadership, Lessons Learned, Life Skills, Mom and Dad, Mothers, Parenting, Service, Social Media, Transitions, Willow Creek Association, Work Culture, Workplace or Marketplace

5 Friday Faves – Parental Pressures, Global Leadership Summit Highlights, Tim Ferriss, NCAA Championship Highlights, & American Idol Finale

April 8, 2016 admindeb 2 Comments

Friday, again. Hope you had a wonderful week or, at least, now maybe you can recover from it. These are my 5 favorite finds this week – very different from each other. Enjoy the rest of your day and sweet weekend.

1) Parental Pressures – Bunmi Laditan is the author of The Honest Toddler: A Child’s Guide to Parenting. In a piece for Huffington Post, she declares “I’m done making my kids’ childhood magical.” I loved it because the pressure parents feel today to make their children’s lives magical is so unnecessary. The pressures from Pinterest and other social media seep into our family cultures and place undue expectations on us to escalate birthday parties, vacations, after-school activities to “better and better, more and more”. To what end? Fortunately for me as a mom, our oldest was extraordinarly creative and led in our children all playing well together as children. They performed plays with little figures which they drew and cut out. When it was too hot for outside play, living in Cairo, Egypt, they roller-skated in apartment hallways . OK, so we did get to live in extraordinary places. They have gotten to experience 5 of the 11 Epcot Center countries without going to Disney World yet. So they have had an advantage in that. Magical, however, was never a goal of ours for their childhood. Like Laditan says, “Childhood is inherently magical” already. So I say hats-off to you parents who give your children occasions for great whimsy and delight, and hats-off to you who can also keep it simple. Hands in the dirt. Fishing with grandpa. Learning a second language. P.S. Laditan’s article How to Put a Toddler to Bed in 100 Easy Steps is hysterical (even for that weary parent).

2) Global Leadership Summit Highlight – Best money we have spent for a conference in recent years. Bill Hybels brings together great leaders to speak on a wide range of topics suited for any of us in positions of authority/influence – on business, community, service, relationships, and the world. You can register right here for the 2016 summit. We attended at a satellite location less than 30 minutes from home.Photo Credit: Willowcreek

Brian Dodd’s 150 Leadership Quotes from Bill Hybels from the Global Leadership Summit (2013-2015 Leadership Summits)

Also: Slideshare by Maruay Songtanin entitled The 100 Greatest Leadership Principles of All Time

3) Tim Ferriss on becoming an effective CEO – Well, Tim Ferriss didn’t write this one, although he teaches us tons of fascinating stuff through his Four Hour Work Week blog. This topic was covered by a guest on his blog – Chip Conley, author of Emotional Equations: Simple Truths for Creating Happiness + Success. Conley entered the hospitality industry in his 20’s and developed a strong ideology of valuing the intangible. He even became known as Chief Emotions Officer. [I can hear the eyes rolling.] Still, for those of you in leadership who are willing to learn something out of your comfort zone, learn from Chip Conley. Not necessarily about Buddhism or Maslow, but about employee engagement, work culture, and customer service.Photo Credit: True North Leadership

Leaders who don’t at least have processes in place to address such matters for their employees and customers have blinders on. Just sayin’. I wrote on another innovative and excellent hotelier, Horst Schulze, on a similar topic – world-class customer service.

TED Talk – Chip Conley on Measuring What Makes Life Worthwhile

How to Become an Effective CEO: Chief Emotions Officer

4) NCAA Championship Highlights – This year’s March Madness ended with basketball greatness with the game between Villanova and North Carolina. Both tremendous teams and a battle to the end for the NCAA Championship. Such an incredible game! Villanova pulled out the victory in the last seconds. Photo Credit: WoodTV

If you didn’t see the game or want to just replay the great moments of the game, here are the highlights:

5) American Idol Finale – American Idol is over and I will miss it. I wasn’t a forever fan, but this farewell season has been fascinating from first to finish. On the final show, there were two hours of past winners, contestants, and judges showcased with lots of Hollywood hoopla. Also, the winner of this, the final season was revealed. This year’s American Idol is La’Porsha…..nope. It is Trent. I was surprised, although he is a completely amazing singer. Maybe it wasn’t so surprising as the culture of American Idol is driven by the voting of social-media savvy young people (I’m thinking) – possibly more girls (again, a guess). Handsome Dalton Rapattoni‘s fans, after his elimination, may have rolled their votes over to handsome Trent Harmon. Or, as the mic picked up one of them saying to the other as they hugged after the announcement: “It was God’s will.” La’Porsha Renae had to be a bit disappointed not to win. She is magnificent, and the only place she is going is up in the music world. She and Trent both got record contracts, so good news!

Here’s a sample of La’Porsha’s gift. Don’t miss her, because she is a rising star, destined for wherever God and that voice will take her.

Then there’s Trent…also incredibly gifted and ready for the music industry. Don’t miss his interpretation of Sia‘s Chandelier.

lastly, here, quite poignantly is the announcement of the winner, the last song, and the last goodbye…for now.

Trent Harmon Wins Last American Idol Ever – TV Guide piece by Liam Mathews with Finale Highlights

‘American idol’ Names Harmon its Final Winner – Bill Keveney, USA Today

‘American Idol’ 2016 Series Finale Recap: Who Is Your Final ‘American Idol’? by Jerica Tisdale for Starpulse

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Creativity, Inc. – Ed Catmull’s Story of Pixar, Working with Creatives, & Steve Jobs

October 22, 2015 admindeb 2 Comments

Photo Credit: Amazon.com (l) & Deb Mills (r)

Dave, the husband in my story, has always pointed me in the direction of transformative books and learning experiences. That path converged with this year’s Global Leadership Summit and Ed Catmull’s Creativity, Inc.

Bill Hybels interviewed Ed Catmull about his role in co-founding Pixar Animation Studios and pioneering the field of computer animation. Now President of Pixar Animation and Disney Animation, he has an extraordinary story to tell of leading creatives in innovative film-making. Mr. Catmull’s wisdom and humility can be well-applied in any workplace situation.Photo Credit: brainpickings.org

“Science and art are not incongruous. Art isn’t about drawing; it’s about learning to see. Which business or professions do you not want to have enhanced ability to see?”

During this interview at GLS15, he talked about the business processes he uses in film-making. We can relate this level and quality of accountability in any organization or company:

Teams working together (using a Brain Trust – a group of colleagues all acting as peers, with vested interest, giving feedback;
When failures happen in production – embracing [failure] but at the same time dealing with it with both total candor and kindness; and
Operating within constraints (a budget) – actually pushes creativity higher and delivers better outcomes.

“Stories influence the world. We want to use story-telling for good.”

Listening to Ed Catmull talk about leading at Pixar and Disney whetted our appetites to read his book Creativity, Inc.

Originally, Mr. Catmull worked in the computer graphics department of Lucasfilm, in the beginning years of computer animation. In his book, he tells about his incredible journey in those early years right through to today. It was a wildly bumpy road at first and the work was almost sidelined had it not been for Steve Jobs buying Pixar from Lucasfilm.

Toward the end of the book, Catmull writes about Steve Jobs. They worked together for over 25 years, and the Jobs he knew was a much more complex and lovely man than who we knew through other media. A tribute full of “candor and kindness” – as much about how Ed Catmull sees people as about the amazing leader that was Steve Jobs.

Whatever your work, you want to read this book. Catmull describes how he modeled openness, confidence in, and care for his employees. There are trust builders and wide gates for innovation woven into Pixar’s business processes. Whatever our sphere of influence is, we can all learn to be more effective leaders as we think through how Catmull leads.

At the end of Creativity, Inc., there are 5 pages of bulleted principles that Mr. Catmull encourages as starting points for critical thinking. Here are just a few:

If there are people in your organization who feel they are not free to suggest ideas, you lose. Do not discount ideas from unexpected sources. Inspiration can, and does, come from anywhere.
It’s isn’t enough merely to be open to ideas from others. Engaging the collective brainpower of the people you work with is an active, ongoing process. As a manager, you must coax ideas out of your staff and constantly push them to contribute.
There is nothing quite as effective, when it comes to shutting down alternative viewpoints, as being convinced you are right.
If there is more truth in the hallways than in meetings, you have a problem.
Change and uncertainty are part of life. Our job is not to resist them but to build the capability to recover when unexpected events occur. If you don’t always try to uncover what is unseen and understand its nature, you will be ill prepared to lead.

Creativity, Inc. is not just a book for whom we now consider “creatives”. It’s a book for any of us who want to employ and empower people to grow personally and in community and to produce in ways that yield great products/services.

We all have stories that can influence the world for good…if we grow a work culture where those stories matter and can be freely explored.

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace

Global Leadership Summit – 7 Take-Aways from Day One of #GLS15

YouTube Video – Steve Jobs Remembered by Larry Ellison and Pixar’s Ed Catmull

YouTube Video – Ed Catmull: Keep Your Crises Small

Books, Communication, Conversations, creativity, Critical Thinking, fresh start, Leadership, Lessons Learned, Monday Morning Moment, Relationships, Team, Transformational, Transitions, work, Workplace or Marketplace

Monday Morning Moment – On Silos and Tribalism – Taking “Us” and “Them” to a Better “We”

October 19, 2015 admindeb 5 Comments

Photo Credit: Slideshare.net

“Silos”, as a workplace term, is such a fitting description for what we do to distinguish ourselves from each other. It means compartmentalization based on specialization. Now the term “silos” is less used, replaced by the cooler term “tribes”. Unfortunately, because the workplace woes of old are still in operation, “tribes” have deteriorated into “tribalism” or…[Hello] “silos”.

I began thinking about this again this weekend when a retweet came up in my Twitter feed featuring Gianpiero Petriglieri. So much organizational resource – money and time – is spent on specialization and grooming leaders. It’s a pity when the outcome actually draws down the organization ( to small pockets of “tribal buddies”) instead of honing expertise and relationships across departments, across disciplines.

What if we could break down silos, and reorient and reenergize tribes? What if workplace tribes incorporated a grand plan that nurtured inclusion – creating “a rising tide that lifts all boats” (Adam Grant)?

Years ago, when I was a young instructor at Yale University, I experienced workplace silos. There were bottlenecks through which I had to maneuver, until I figured out how to win those beyond the bottlenecks. Since then silos have been a part of life for me, as I’m sure they are for us all. Oncology nursing had a different prestige than critical care nursing. Was one better than the other? No.

Working in the Middle East had its own set of challenges different from working in Europe. Does that mean one elicits greater respect or benefits than another? Of course not. Right? Communication between those in the field and those in the home office can also become very much an “us” and “them” transaction. Even within the home office, one department may seem more the “flavor of the month” than another. What are your silo/tribe challenges?

Brilliant business writers can give us great tools and insight with breaking down silos (see fast reads in the links below). If you are anticipating a major change in your organization (buy-out, down-sizing, shift in focus/product line), it makes for a perfect storm to deal with silos. Of course, if management across the organization leads out with a unifying goal (a “battle-cry”), the possibility for success is heightened. I don’t think, however, that this is the only hope for success.

What if one department, a single silo or tribe, decided to tackle the problem? What would that look like? From my work experience and from learning from great leaders, both celebrity and colleague, here’s a bare-bones minimum how-to-get-started list:

What is your common goal as an organization? What is the clear unified rallying cry around which you can collaborate?
What are your own silo biases? Do you communicate that you think your department, location, specialization should have some sort of favor? Deal with that. It’s the first barrier that has to come down.
If trust has been disrupted or destroyed, who can you partner with to begin to rebuild trust? Name them, and begin the process (if you pray, you might begin praying for their success as a department/division – make it NOT about you).
What objectives can you establish as a department to guide you in staying focused on high-value collaboration across-specialties?
How will you measure the course of your action toward becoming a non-silo, less tribal department? Set a time. 6 months or across whatever acute crisis you see coming. Be as intentional and broad-reaching as you are able, given your own workload. Remember that silos alter the math in a workplace – 1 + 1 + 1 = 2 when teams aren’t sharing information and working at cross-hairs. We can make the math work better, as we work, against the flow, toward creative collaboration.

My professional life has had various silo experiences, from teaching in an Ivy League university to working on a highly innovative team (recklessly creating its own brilliant unintentional silo, later with personal regret). Silos and workplace tribes never get us where we want to go collectively. Bring ’em down.

I would love to hear about your work experiences…any struggles, breakthroughs, or victories in this area of breaking down silos and building a culture of “Yes, WE can…together.”

Photo Credit: Amazon.com

Silos, Politics and Turf Wars – A Leadership Fable about Destroying the Barriers that Turn Colleagues into Competitors

Silos and Tribes – Think Different

Breaking Down Silos – How Social Learning Changed Everything for Kaplan (ATDTK) from JD Dillon

17 Strategies for Improving Collaboration – from the Freiberg’s – Do Not Miss This One.

How to Build Trust and Fight Tribalism to Stimulate Innovation

Breaking Bad – Squash Silos & Tribalism – Breakthrough Personal Branding

Leadership Axioms: Powerful Leadership Proverbs by Bill Hybels

Attending or Focus, Bill Hybels, Books, Character, Community, Courage, Do Over, Global Leadership Summit, Hustle, Inspired, Jon Acuff, Leadership, Life Skills, Sacrifice, Team, work

Grit – When You’re Hurtin’ But Not Quittin’ – the Role of Personal Resolve and a Team Alongside

October 15, 2015 admindeb 4 Comments

Photo Credit: Pacific News Center

I saw grit at work recently in a group of servicemen, in Virginia Beach, doing their morning exercise. [Not the picture above but that image has its own neat story of grit]. We had taken a couple of days away from the city to get our breath, by the ocean. Walking on the boardwalk early in the morning, we encountered this small group of airmen from the nearby Naval Base, doing a group jog. We saw them starting the run and saw them again coming back – 6 miles total. Most of them were young, thin, and fit.

What caught our eye, in particular, were two men in mid-life, carrying a bit of weight, bringing up the rear. Approaching the end of that run, they looked like they were hurting, but they definitely weren’t quitting. I’m sure to stay as fit as the rest of the group was, a certain measure of grit was at play…but these two, in this snapshot of life, showed the grit that brought me to write today.

Time – we think the world “hustle” has to mean fast, but it can also mean focus, intention, pace.
Counsel – Lean on your relationships. Some of the worst decisions are made alone. Who are your advocates? Have you given them time to reflect on it or are you rushing right by the wisdom they have to offer? Let them speak into it. A year from now, looking back on the decision, you’ll be glad you made it as a team.
Questions – Always ask awesome opportunities, awesome questions. We skimp on due diligence. “What am I not seeing right now?”
Kindness – Give yourself permission to make the wrong decision, because…you’re going to. Break the tension of feeling like you’re going to be perfect by giving yourself some kindness from the outset.
Honesty – When you look back on a decision, remember that you made that decision with the best information you had at the time.

Have you “grown gritty” over your lifetime? Are there gritty folks in your life who you love to champion? Tell us about them below.

*Session 1: Bill Hybels Opening Session – Global Leadership Summit

Wikipedia Article on Grit

The Truth About Grit

The Grit Test

Jon Acuff on the Role of Hustle in Taking Hold of Career Opportunities – Notes & Quotes – Part 5 of Do Over Series

How to Make Grit Decisions and Built a Grit List by Jon Acuff

Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck by Jon Acuff

Does Teaching Kids To Get ‘Gritty’ Help Them Get Ahead?

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Global Leadership Summit – 6 Take-Aways from Day 2 of #GLS15

August 7, 2015 admindeb 1 Comment

Photo Credit: thecrossingchurchnj.org

Below are my take-aways from Day 2 of the Global Leadership Summit. Register now for 2016. Life-transforming.

Horst Schulze (Chairman/CEO, Capella Hotel Group; Founding President & Former COO, The Ritz-Carlton Group):

Mr. Schulze gave the Summit audience a primer on how to create and lead in world class service. Foundational to his philosophy is that people matter – ” we are to care about people (our employees and our customers) and we work with excellence”.

He has a canon and 24 Standards of service* that all the Capella Hotel Group employees are expected to execute. Not just as part of the function of their job, but because they matter – the people and the service.

In terms of service, we want 3 things:

No defect – You want the product to be defect-free (subconscious expectation).
Timeliness – You want timeliness. [In old days, check-in was 4 minutes to be good; today it’s 20 seconds.]
Caring – You want the people who give you the product to be nice to you (that’s why we call it service).

“The #1 driver of service and therefore customer loyalty is being nice.”

Service starts at the first contact.

Welcome

Comply with caring [give the customer what he wants]

Farewell

You can move a customer very quickly from satisfaction to loyalty.Photo Credit: liberty.edu

Sheila Heen (Founder, Triad Consulting Group; Faculty, Harvard Law School; Co-Author with Douglas Stone of Thanks for the Feedback: The Science & Art of Receiving Feedback Well):

Ms. Heen talked about feedback and the skill of receiving feedback well. A Harvard Law School professor, she also speaks/consults internationally on negotiation and conflict resolution. With this background, she gave the Summit audience helps on how important feedback is and not to miss it, even in the tension of a difficult or unfair situation.

Photo Credit: triadconsultinggroup.com

“Feedback is my relationship with the world and the world’s relationship with me. Part of the problem with feedback is that it sits at the junction of two core human needs. On the one hand, we do want to learn to grow. On the other hand, we need to feel accepted, respected and loved the way we are now.”

“3 Different Kinds of Feedback with Very Different Purposes (we need all three kinds to learn and grow).

Evaluation – rates or ranks you against a set of criteria or against your peers. Defining the relationship. Cholesterol. Performance review.

Coaching – Anything that helps you get better or learn. Mentoring. Advice. Suggestions. Correction.

Appreciation – says ‘I see you.’ ‘I get you.’ ‘You matter around here.’”

“The [feedback] model for us is Jesus Christ. He accepts us just the way we are right now, in all our brokenness, and at the same time, he challenges us to learn and grow.”

Brian Houston (Founder & Global Senior Pastor, Hillsong Church; Author of Live, Love, Lead: Your Best Is Yet to Come):

Pastor Houston was my biggest surprise of the day. As a mega-church pastor with campuses not just all across Australia but all across the world, I thought he would be a polished, fine-tuned speaking machine. [Forgive me that, Brother Brian.] There was a gentleness and humility in him birthed out of hard times, struggle, and loss…filled in by God’s matchless grace. He shared some of his life story through a Q & A with Bill Hybels. It was a beautiful tribute to the love and power of God reflected in a life fully surrendered to Him. We will be buying his book Live, Love, Lead.

“I love what I do. I love the Lord and I love the church. I love people ultimately. That motivation has never left me. Even on the darkest days. In the biggest challenges. If you keep showing up, even when you get knocked down, God will be with you. Longevity is the greatest thing you can have for the glory of the Lord.“

Sam Adeyemi (Founder & Senior Pastor, Daystar Christian Centre in Nigeria):

Pastor Adeyemi talked about growing up in a culture of leaders and followers where a hierarchical (or power) distance was common. Then He spoke of Jesus’ leadership and how God means for us to lead, including closing the gap between people.

“You will not find the definition of success for your ministry or organization until you help the people [God] sent to you to succeed. The object of leadership for many leaders is their own success, but the object of Christ’s leadership was the success of His followers.”

“Following you, [as a leader], should hold the promise of life change for those who follow you.”

“God calls us to create new power structures where power is used appropriately. Jesus gave his disciples authority and power. He gave power away.”Photo Credit: preachit.com.ng

Liz Wiseman (President, The Wiseman Group; Author of Rookie Smarts: Why Learning Beats Knowing in the New Game of Work):

Liz talked about the upside of being a rookie in the workplace.

“As Rookies – We operate in simple, small, gritty and powerful ways.

With experience comes knowledge, responsibility. Once we have knowledge, we tend to make assumptions, and we can make bad assumptions. Our minds sometimes fill in what is not actually there.”

“Leaders who master the art of pivot – as leader and learner (regaining your rookie smarts). Experiment – Throw away your notes. Ask the Questions (shift from knowing and operate from a place of inquiry). Operate from a mode of curiosity. Admit what you don’t know. Let someone else lead. Disqualify yourself (put yourself at the bottom of a new learning curve). Lead your team into the unknown. Set the stretch. As you grow as a leader, don’t forget to be a learner.”

Craig Groeschel (Founder & Senior Pastor, LifeChurch.tv):

Late on a Friday afternoon, full of words from all these other great leaders, Craig Groeschel powerfully and graciously took the stage. He encouraged us on how to build capacity. [This is actually a recent favorite topic of mine with the Lord and those I love.] Taking his text from Ephesians 3:20-21, Pastor Groeschel spoke from experience of how God will work in lives available to Him in ways we can’t even imagine. With that introduction, he dug into some exquisitely practical counsel on how to increase our leadership capacity.

5 Different C’s to Expand Your Leadership Capacity – Choose one to work on.

Build your confidence.
Expand your connections.
Improve your competence.
Strengthen your character.
Increase your commitment.

Groeschel gave plenty of examples from his own life of what these might look like, and honestly, his teaching was so clear, we knew right away which one’s we would be working on, in the days ahead.

The Global Leadership Summit was also punctuated with videos of “Grander Vision” stories – people from all over the world who took seriously what they’d learned at previous Summits and went out and changed their worlds. We also enjoyed stirring worship moments, including a song set that Bill Hybels introduced as music soothing to our leader souls. Sometimes when nothing else seems to help, Hybels said, music can remind us of the nearness of God. Photo Credit: Twitter.com/wcagls

All this….and Michael Jr.

Thank you, Bill Hybels, and the Willow Creek Association, and all those leaders – who help make the many host sites possible and who demonstrate how possibilities can become realities when we lead well.

Photo Credit: twitter.com/michaeljrcomedy

*Capella Hotel Group’s Canon & 24 Service Standards – established by the founder and chairman Horst Schulze

Slideshare – How to Give and Receive Feedback – The Triad Consulting Group – Sheila Heen & Douglas Stone (authors of Thanks for the Feedback)

Global Leadership Summit – Register for 2016

Grander Vision Stories & Videos – Follow the GLS – Willow Creek Association

Twitter Account for Willow Creek Association – for #GLS15 comments and quotes and links to videos, articles, resources

Books, Character, Communication, Conversations, Courage, Critical Thinking, Inspired, Leadership, Lessons Learned, Life Skills, Lifelong Learning, Relationships, Skills, Teaching, Transformational, work, Workplace or Marketplace

Global Leadership Summit – 7 Take-Aways from Day One of #GLS15

August 6, 2015 admindeb 2 Comments

Photo Credit: thecrossingchurchnj.org

Today I participated in the Global Leadership Summit at a satellite site near Richmond, Virginia. It was my first time, but I hope not to miss another. It is best described on the website- “a world-class experience designed to help you get better and embrace your grander vision—the reason God called you to lead. Broadcast LIVE in HD from Willow’s campus near Chicago to over 375 Premier Host Sites in North America and later around the world, you are invited to join an expected 260,000 leaders in 2015.”

7 great leaders spoke today, and 6 others will speak tomorrow. The experience was so meaningful and beneficial to me where I am currently in life, but I would recommend it to anyone whatever your situations.

Following are the briefest of 7 take-aways that are still buzzing around in my head. So much to process. Here’s a start.

Bill Hybels (founder/senior pastor of Willow Creek Community Church; chairman of the Willow Creek Association which launched the Global Leadership Summit in 1995):

“Leadership is [simply] moving people from here to there.”

“Armed with enough humility we can learn from anyone.”

Hybels reflected on Richard Davis’ book The Intangibles of Leadership – and developed his own list of 5 intangibles for leaders:Photo Credit: jobsforlife.org

He challenged us to discover the “white-hot why” of our lives – the why of what we do – what really matters for us. For Hybels, it’s “transforming lives”. He is a living example of being faithful to that “why”.

Jim Collins (best-selling author of Good to Great):

Jim Collins talked about what he learned as the recent Chair (2012-2013) for the Study of Leadership at the United States Military Academy at West Point. He reported that: creating a culture out of which great leaders are developed must include

Serving a cause we can be passionate about and for which we would be willing to suffer;
Growing through difficulty; and
Succeeding by helping those around us.

“We succeed at our very best only when we help others succeed. We respond to our own difficulties by reaching out and saying ‘Let me help you.’ To communicate to others: ‘You are never alone.'”

“The greatest leaders find a way to make a contribution, a distinctive impact, on people, on real-live flesh and blood people.”

Ed Catmull (Co-Founder of Pixar Animation Studios; President of Walt Disney Animation Studios; Author of Creativity, Inc.):

Catmull wanted to be an animator from the time he was a child but couldn’t see a path to follow that dream. He ended up studying physics in college.Photo Credit: brainpickings.org

“Science and art are not incongruous. Art isn’t about drawing; it’s about learning to see. Which business or professions do you not want to have enhanced ability to see?”

He talked further about 3 processes in film-making, all relating to accountability:

Teams working together (using a Brain Trust – a group of colleagues all acting as peers, with vested interest, giving feedback;
When failures happen in production – embracing [failure] but at the same time dealing with it with both total candor and kindness; and
Operating within constraints (a budget) – actually pushes creativity higher and delivers better outcomes.

“Stories influence the world. We want to use story-telling for good.”

Adam Grant (Professor, Wharton School of Business; Author of Give and Take: A Revolutionary Approach to Success)

Grant talked about the three kinds of persons you find in the workplace…well, anywhere really: 1) Givers, 2) Takers, and 3) Matchers. After defining each of these and how they interact with each other in the workplace (buy the book), he prescribed ways to build a work culture. A work culture of generosity – the work culture that especially develops the givers, which brings the others along as well.

His three challenges were:

Keep the wrong people off the bus. Get rid of the takers.
Redefine giving. [He talked about the 5-minute favor and the 100 hours of volunteering across a year – these micro-lessons of generosity.]
Encourage help-seekers. – Developing the givers will nurture a culture of “How can I be the rising tide that lifts all boats?” – a Reciprocity Ring.

Dr. Brené Brown (Research Professor, University of Houston Graduate College of Social Work; Author of Rising Strong):

“Our brain is neuro-biologically hard-wired in the instant of a [hard time; difficult conversation] to make up a story as to what happened. If we can give our brain a story when something hard happens, we are rewarded by our brain (dopamine). Our brain rewards us whether the story is accurate or not. Our worthiness as people lives inside these stories. When we pretend or deny the story, it owns us. When we own the story, we get to write the ending.”

Photo Credit: TheGuardian.com

Transformational leaders: 1. Do discomfort. 2.They have absolute emotional awareness about their own life, and about the people around them.

“We can’t ignore emotion. We are emotional people who sometimes think. Emotion dictates behavior. If you speak to the way they think or their behaviors, without speaking to their emotions, they will not change. Speak to their emotions. Curiosity and lines of inquiry are the greatest tools of leaders. ‘Help me understand’. “

Sallie Krawcheck (Chair of Ellevate Network; Former President, Bank of America’s Global Wealth & Investment Management):

“The retirement savings crisis is a women’s crisis – we retire with 2/3 the retirement income as men and live 6-8 years longer than men. I love men. I’m married to a man. But you guys are going to die, and we as women will be living with this crisis.”

“My “‘white-hot why’ is advancing women, elevating women. “

“I work every day as though my children are watching me.”

Albert Tate (Founder/Senior Pastor of Fellowship Monrovia, Southern California):

Pastor Tate preached (and I mean preached) on the miracle of Jesus’ feeding of the 5000 (John 6:1-13), using the five loaves of bread and two fish brought to Him from a boy in the crowd.

Tate renounced the leadership lie of “leaving it all on the field”.

“One of the most key things we can do as leaders as to bring what we have, give it to Jesus, and then get out of the way.”

“Leaders, you don’t have to go home on empty. You don’t have to leave it all on the field. Christ left it all on the Cross. Bring what you have. Whatever you have, give it back to Him. Then get out of the way, and watch in awe and wonder at what He does.”

These are just 7 take-aways of the 20 pages of notes I took during today’s Summit. Such great teaching – inspiring, empowering, mystifying, really.

Download the Global Leadership Summit app. Read what you can (in these authors’ books and via all the online resources – articles, blogs, video). Take down the dates for the Global Leadership Summit of 2016 and plan to register early.

Being the leader we hope to be is within our reach.

Post-Script: Michael Jr. was on and off stage to make us laugh and to look at life from just a bit of a different angle. Love him!

Photo Credit: MichaelJrComedy

Global Leadership Summit – Willow Creek Association

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