Category Archives: Productivity

Monday Morning Moment – the Art of Argument

We were younger than we thought. Fresh out of graduate or med schools. In our first big real-world work. Most Saturdays in those days, we met for breakfast at Horton’s (now a Chipotle) and lingered over coffee. Talking about life and how to solve the problems around us. We didn’t always agree, and sometimes we got loud and passionate…but never unkind. We loved each other after all. We also cared about the same things but often saw those very same things differently.

Each going our separate ways those Saturdays, we had learned from one another. Always coming away with a larger sense of what it takes to make a better world. We valued our debates, our arguments, as much as our happier takes on life. Civil and thoughtful – with space to disagree.

A few years later, we all relocated across the US, in next real-world jobs. I took a teaching post at Yale University. My first foray out of the South. There, I had the same experience as with our Saturday morning breakfast club. Lively debate on life, university regulations, student issues, course content, and the politics of the day. I was definitely an outlier on some of the topics, being one of the youngest on faculty and from a part of the country sometimes maligned for its thinking. Still, the grace and respectful interest given to me by my colleagues again gave room to grow…maybe for all of us as we wrestled together things that mattered. The experience of belonging also breathed consideration into our arguments. We shared commonalities. A tenure track respected no one over another.

Recently, a lawyer friend of mine, in Seattle, sent me the following article on this topic of argument or dissent:

The New Truth – When the Moral Imperative Trumps the Rational Evidence, There’s No Arguing – Jacob Siegel

What we are witnessing, in the rapidly transforming norms around race, sex, and gender, is not an argument at all but a revolution in moral sentiment. In all revolutions, the new thing struggling to be born makes use of the old system in order to overthrow it. At present, institutions like the university, the press, and the medical profession preserve the appearance of reason, empiricism, and argument while altering, through edict and coercion, the meaning of essential terms in the moral lexicon, like fairness, equality, friendship, and love. That the effort wins so much support speaks to the deep contradictions and corruption of American meritocratic institutions, and of the liberal individualist moral regime it seeks to replace.

Moral revolutions cannot tolerate ambiguity, but there is so much that I’m not sure of. How does one argue with this new form of truth? Not in the old way. Not by taking the bait.Jacob Siegel

Siegel writes about the lost art of argument. His is a long and scholarly piece very worth the read. In brief, he states a strong case of how American culture, in particular, has become intolerant of reasoned debate. Pick the issue, and folks line up on one side or the other. If you are not on my side, then you are dead wrong. More than just wrong, you are a racist, sexist, fascist, Communist. And so it goes…far from the days of civil disagreement.

Photo Credit: Prezi, Christopher Lasch, Stephanie Rugo

I am still hopeful.

In the midst of all the meanness, especially in this election year, with political debates upon us, I believe we can turn this around.

Surely, we see the danger of hateful, polarizing exchanges. Part of our dilemma is that we are less face-to-face than we used to be. Before email and social media. Before COVID.

It’s too easy to use social media to make a public case on an issue and then dare someone to expose her biases and disagree.

I’m so thankful to have friends and family who allow for arguments on issues of religion, politics, etc. but without attacking.

The key to the art of argument is our persistent care for the person across from us. We may not love them, may not even like them, but we refuse to belittle or grow contempt for them. We refuse.

We determine to show respect, no matter how hot the argument becomes. We learn how to deescalate because the person matters more than the problem.

Scott Sauls speaks often on this matter of argument. His Tweet below expresses it better than I can.

Twitter source: Scott Sauls

“Attack problems not people…especially problems that attack people.”

Although in the public arena we see too much ungracious confrontations, we can find exceptions. I’ve taken to watching Blogging Heads on YouTube. On split-screen, two people (often educators but others as well) tackle some of our most pressing societal issues. They have been immensely helpful to me. Equipping their listeners on how to problem-solve and see issues in ways we might not have before. Mentoring on how to have respectful, thoughtful discussions on topics they may or may not agree on…but they amicably agree to disagree.

Twitter source: Ian V. Rowe

The art of argument (debate) doesn’t have to be lost. We can choose to weigh in on matters of extreme importance without taking the other person to the mat. Stating our reasoning without condescension. Listening, learning, allowing that we could be missing some part of the issue. Whether or not we get the same treatment, we both lose if at least one doesn’t remember the person in front of us has greater value than winning the the argument.

In closing, you’ll find two clips from Denzel Washington‘s 2007 film The Great Debaters. The plot is based on the true story of the rising debate team of the historically black Wiley College. The time was the 1930’s during the era of Jim Crow. The place, Texas. Washington played the role of Melvin Tolson, the outspoken debate coach. These two clips are riveting examples of an argument and a debate…and how it might be done again.

Thoughts? Please. In the comments below.

The Art of Having a Productive Argument

The Lost Art of Argument – Stephanie Rugo

YouTube Video – The Art of Argument – Jordan Peterson

Social Control and Human Dignity – Ben Peterson

Monday Morning Moment – Building Our Own Personal Surge Capacity in the Longer Stretch of COVID-19

Photo Credit: Long Running Living

Let’s talk about capacity! I’m still working on my Monday blog on a Tuesday. One of the fall-outs of COVID.

What started, in our country, as a sprint in March is turning into more a long-distance run. 6 months now. 184 days thus far of physical distancing (for this medically at-risk person).

Remember how we first thought it might be just 2 weeks of quarantining to eradicate the threat? OK, I was super-naive.

We’re becoming weary of certain words and phrases. Pandemic. Unprecedented. Uncharted. New normal. We’re all in this together. Even social distancing. [I was thankful when that phrase went out of vogue and “physical distancing” replaced it. “Social distancing” put a wrongful prescription on its hearers. We need to physical distance, yes, but never social distance. We have learned.]

Remember when surge capacity became a worrisome phrase in our daily news cycle. Will our hospitals have enough ICU beds and ventilators to properly care for the rising numbers of persons with grave cases of COVID? That was the fear. We heard the daily troubling reports from New York state officials. Those reports were heard, and hundreds of ventilators were sent, as well as the provision of field hospitals, even the arrival of a huge hospital ship.  Peak hospitalizations with COVID have passed for now. Surge capacity tested and proven ample.

Why does this matter?

Each of us has our own surge capacity (related to stress, trauma, loss). During COVID, we are all having it tested. Some more than others. I think of parents trying to juggle work, child care, and monitoring schooling. Teachers preparing in-class lessons and teaching remotely as well in the various hybrid programs. Essential workers. First responders. Hospital personnel.

Here is a general definition of capacity-building. It is where we are.

Capacity-building is defined as the “process of developing and strengthening the skills, instincts, abilities, processes and resources that organizations and communities need to survive, adapt, and thrive in a fast-changing world.” An essential ingredient in capacity-building is transformation that is generated and sustained over time from within; transformation of this kind goes beyond performing tasks to changing mindsets and attitudes. – United Nations Academic Impact

Remember when we first started experiencing COVID (at least in the news)? We had big plans for the physical distancing and working remotely and the time we would recoup in that experience. We would take a college course, learn a new language, renovate the house, or declutter our lives.

Then we were surprised at the sluggishness that we encountered. The dullness. The quiet that gradually turned into isolation.

We mentally prepared for a sprint, but the rules changed. We had to change how we ran to set our minds and bodies for a longer run.

Science journalist Tara Haelle recently posted an excellent piece on human surge capacity. “We need to recognize that we’re grieving multiple losses while managing the ongoing impact of trauma and uncertainty. The malaise so many of us feel, a sort of disinterested boredom, is common in research on burnout, Masten says. But other emotions accompany it: disappointment, anger, grief, sadness, exhaustion, stress, fear, anxiety — and no one can function at full capacity with all that going on.”

[Her article is one of a collection of three articles at Medium.com on capacity, power surge, zoom fatigue, and workplace diversity and inclusion.]

Haelle writes in detail on our surge capacity and how we can endure and actually build capacity for this season of prolonged uncertainty. Her main points follow (read her piece for greater detail).

  • Accept that life is different right now
  • Expect less from yourself
  • Recognize the different aspects of grief
  • Experiment with “both-and” thinking
  • Look for activities, new and old, that continue to fulfill you
  • Focus on maintaining and strengthening important relationships
  • Begin slowly building your resilience bank account

We don’t want to fall victim to what seemed like it would be a sprint but has turned into a marathon. Organizational psychologist and professor Adam Grant tweeted wisdom about the problem of becoming sluggish or judging that in others. [I do disagree that we’re all socially awkward now…just pointing to his Tweet.]

Photo Credit: Twitter, Adam M. Grant

Moving into the 7th month of COVID experience, we are making decisions on how to better maneuver. Still committed to safe practices but re-engaging in life with people we love…people whose influence and very presence we have missed in these physically distanced days.

Life is precious. There is a balance in what is real and how we can build capacity to meet that reality. Otherwise life becomes something less. We know what’s working and what’s not. If not, we can counsel with each other. I say we go for it…stretching ourselves out for the long distance run, bringing all those we can along with us.

Forgive the “motivational speechiness” – it’s what happens when I think too long on something and yet lack the answers. Recognition, desire and hope all together birth action…so let’s get after it!

Please post in Comments what is working in your life to build capacity. See you on the road.

[Postscript: The image below is one sort of those “both-and” situations Haelle prescribes. We as parents teach our children had to be resourceful and responsible in hard times, and we also teach them how they might make the world a kinder place for us all.]Photo Credit: The Purposeful Parenting Movement, Facebook

I’m Listening – Talk Has the Power to Save Lives – Radio Show

Monday Morning Moment – What You Think of Others Matters – Dave’s Wisdom

Blog - What You Think of People Matters - Dave 5

[Adapted from the Archives]

Picture this scenario.

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always messing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus…at least on my bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have those thoughts changed?

We send signals to each other – whether we speak or not.

Mom raised us hoping we would be positive, peaceful people – often using the saying from Walt Disney’s film Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the reality of those conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I turn around and decide that person is also a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help rebuild trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Job coach and writer Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance ourselves from them. Sometimes, that is virtually impossible to do and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read, keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Monday Morning Moment – Maximizing the Benefit of Video Meetings and Minimizing “Zoom Fatigue”

Photo Credit: Flickr, John Kless

What would we do during these days of COVID-19 without FaceTime, Zoom meetings, Microsoft Teams, or Skype?! Sheltering at home, working from home, and social distancing have all drawn us into more of a solitary work and life. Having these online conversation opportunities keeps our daily lives open to those we wouldn’t otherwise see. Unfortunately just as meetings in real life as well as large family gatherings can exhaust us, so can the electronic facsimiles.

We want the good of them, and we sure don’t want to burnout on them before our stint with the Coronavirus is over.

Thankfully there are clinicians, creatives, and other thought leaders out there who are keeping online meetings fresh and inviting.

Psychologist Steven Hickman has written an incredibly insightful article on Zoom fatigue. Here are some of his observations:

[Related to his various Zoom meetings during COVID-19] “I have felt joy arising to see the faces and hear the voices of people whose faces and voices I first encountered when we were breathing the same air, standing in the same physical space, each (in Dan Siegel’s term) “feeling felt” by the other. And so it was nice to be with them electronically in this age of social distancing and sheltering in place.

And that was it, it was nice. I’ve been so busy lately that I thought perhaps I was just fatigued. But the more it happens, the more I realize that I end up feeling both connected but disconnected to these dear people.”

“…when we start to be over-stimulated by extraneous data that we haven’t had to process in the physical world [all the faces on a Zoom meeting, the pets, the background, our own fiddling with phone or other outside the screen’s view], each new data point pushes us just a little bit farther away from the human-to-human connection that we all crave and appreciate.

“Italian management professor Gianpiero Petriglieri recently tweeted ‘It’s easier being in each other’s presence, or in each other’s absence, than in the constant presence of each other’s absence.’

Zoom Exhaustion Is Real. Here Are Six Ways to Find Balance and Stay Connected – Steven Hickman

Dr. Hickman then offers 6 interventions to boost the benefit of these online meetings while dissipating their down-side:

    • Take a few moments before clicking “Start” to settle and ground your attention. [My note: I find this so helpful because otherwise we are rushing into an online meeting, as if we’re running late for an in-person meeting. All the emotions and some of the guilt of being late.]
    • Take the time to truly greet whoever is in the room with your full attentionoffer your attention to each face that appears (if the group is not too big). Give yourself a moment for each person to make an impression on you, and “take in the good” as Rick Hanson would say. Give yourself an opportunity to feel what it feels like to be in the presence of another. [My note: I LOVE his reminder of mindfulness. We struggle with truly being present with people…in the moment. Good word.]
    • Choose “speaker view.” In Zoom, one can choose Speaker View or Gallery View. [My note: I didn’t notice before that a “speaker view” is available. I love seeing all the faces, but maybe they can be distracting as well. Something to think about, especially for a work or content meeting.]
    • Resist the urge to multitask. I need to let go of a bit of “efforting” and let my attention rest more lightly and lovingly on what (and who) is before me. [My note: This multitasking adds to our “Zoom fatigue” when we are trying to get more done than is reasonably possible and stay tuned into what’s going on in the online meeting. We may need to look away or focus more lightly on the screen, but multitasking will take away from our experience of those in the meeting.]
    • Try to take measured breaks between sessions.
    • And finally, remind yourself periodically that this is a new place between presence and absence that we will have to learn how to accommodate as we go forward into the uncertain future. It is both better than absence…and not quite as resonant as presence.

Thank you, Dr. Hickman, for this excellent piece of counsel.

What counsel do you have to keep online meetings engaging and pleasurable for those in attendance? Please comment below.

In my experiences of late with video meetings, we have tried to keep things rolling in terms of content and invite the addition of humor/play if it doesn’t already exist. Game nights came even be planned as online meetings. Family dinners, coffee breaks, teatimes, or happy hours can also be orchestrated via Zoom or one of the other platforms. Time limits are helpful. Chatroom groupings as part of a larger online meeting are helpful. One friend of ours actually added a dressup/costume element to his video meetings.

Online meetings should be just part of our arsenal of tools to stay in touch with each other. It’s way too early in this historical season for us to grow weary of them. I am grateful and will continue to be…let’s help each other to keep them beneficial for all involved…whether it’s two people or a large roomful.[Our son who is an essential worker and therefore unable to visit us because of his potential exposure to COVID-19 at work. So grateful to see him at least this way.]

Zoom Fatigue: Don’t Let Video Meetings Zap Your Energy – Some “Cheats” to Help You Beat Zoom Fatigue Before It Beats You – Suzanne Degges-White

6 Pro Tips for Overcoming Zoom Meeting Fatigue – Kelsey Ogletree

I’ll Be Right Back. How to Protect Your Energy During Zoom Meetings – Elizabeth Grace Saunders

6 Tops For Avoiding Zoom Fatigue in the Age of COVID-19 – Leah D. Schade

5 Friday Faves – Classical Guitar Sweetness, Words Matter, Leading Teams, Long-lost Relatives, and Shared Sacrifice

Happy Weekend!

I don’t know about you, but this pandemic has me way more distracted than I want to be. It’s a good thing to be informed and to abide by the recommended safe practices. The struggle for me is the bent toward being glued to the news updates. Becoming a content expert on the Novel Coronavirus (COVID-19) as a private citizen will not make a difference in the larger…global…sense of this problem.

For the moment, let’s be champions of safe practices and in tune to our communities, especially the most at-risk, vulnerable. We can still reach out, in creative ways, still maintaining social distancing for now.

How thankful we all are for the medical/nursing professionals, first responders, scientists, and policy-makers out there helping us get through this! Also the lab workers, waste management folks, truckers, grocery and other food providers, farmers, etc. etc.

Two weeks…let’s pray these two weeks can make a difference (in all our countries) in the morbidity/mortality of this strange and sobering disease.

Love in the Time of Coronavirus – A Guide to Christian Leaders – Andy Crouch [the author will update as our situation in the US changes]

1) Classical Guitar Sweetness –This week Nathan Mills arranged and performed the exquisite Pure Imagination. This is one of the lovely songs composed by  Leslie Bricusse and Anthony Newley for the 1971 film Willy Wonka and the Chocolate Factory. Listen to Nathan’s sweetly nostalgic arrangement here.

Photo Credit: YouTube

2) Words matter. – Our nation has been divided along political and ideological lines for some time now. With the growing and deadly problem of the Coronavirus in our country, we are being compelled to come together to turn around the devastation of this disease. In just over five weeks, we in the US have gone from a handful of cases to over 25,000. The political race for the next US Presidency has gone almost quiet, as everyone with any power does what they can for the sake of all Americans.

For our politicians to be willing to cooperate across the aisle and to speak the truth to each other and all of us, it sends a huge message of hope. Maybe we can come together as a nation again one day.

I wrote earlier this week about what we could learn from Mr. Rogers. The quote below is his…and serves us well today. If forgiveness didn’t take root in your young lives, it isn’t too late.

“Forgiveness is a strange thing. It can sometimes be easier to forgive our enemies than our friends. It can be hardest of all to forgive people we love. Like all of life’s important coping skills, the ability to forgive and the capacity to let go of resentments most likely take root very early in our lives.”Fred Rogers

45 Quotes From Mr. Rogers That We All Need Today – Geoffrey James

3) Leading Teams – Patrick Lencioni in the business world and Carey Nieuwhof in the church world are two of my favorite thought leaders. Below you will find two recent posts by them. Lencioni talks about the ideal team player in a new TEDx talk. I read his book of the same name and was enthralled by his talk on the three attributes of that team member – humble, hungry and smart. He also points out what you have to deal with when a teammate doesn’t have all three. The TEDx talk is a fast and fascinating rendering of his book.

Then Carey Nieuwhof takes on our current situation of teams working remotely. With so many of us practicing social distancing (a new phrase thanks to the Coronavirus), leading a “digital team” can be complicated. Nieuwhof gives wise counsel in his quick read below. Personalizing the experience of working from home is key.

My Top 7 Rules For Leading A Digital Team

4) Long-lost Relatives – Have you ever gone looking for relatives you’ve lost touch with? I’ve certainly done that with friends, and thanks to Facebook, long-ago relationships were happily rekindled.

In recent days, with the threat of this virus, and our hearts enlarging toward others, an opportunity presented itself to find cousins long-lost. Because of my parents’ divorce, my biological father’s family was a complete unknown. My mom and her siblings grew up with an alcoholic father). As happens with adult children of alcoholics, the shared pain was not something that held them together. One cousin who I haven’t seen in at least 30 years reached out to me, and we had a long and lovely phone conversations.

He filled in so many gaps on his family, and I was grateful. We also talked about my family, of course. His genuine interest and care touched my heart. Now I’m inspired to widen the search. To be honest, some of the conversations ahead may be painful…losses unshared, evolved misunderstandings…who knows what I will encounter. The risk is worth the reward of knowing these people… overdue as it is.

5) Shared Sacrifice – This is a new expression for me. I thought it was a concept borne out of our fight as a nation against the Coronavirus. However, it’s been used before – this idea of all of us cinching up our belts for one another’s sakes. President Obama talked about “shared sacrifice” and now President Trump calls us to it. Sociologist Jerome Karabel posted this week a beautiful piece on how the US steps up during times of war:

“America’s history demonstrates that, in times of war, we can rise above our ardent individualism and suspicion of the government and come together to defend the public good. So if we can…come to perceive today’s crisis as a war, we will rise to the occasion as we have done in the past. 

Following the attack on Pearl Harbor, a spirit of shared sacrifice was everywhere visible: in the thousands of men and women who volunteered for duty, in the public’s acceptance of rationing, in labor’s no-strike pledge, in the purchase of war bonds by Americans of every economic level, and in the eighteen million “victory gardens” which produced one-third of the nation’s vegetables. During World War II, business converted to wartime production with astonishing speed, producing 300,000 military planes, 86,000 tanks, and 71,000 ships…[Today] the nation is at war with a deadly and stealthy foe. Like World War II, the current situation demands personal sacrifice and social solidarity. But unlike in World War II, we cannot wait years to win the war; this is a war that must be won in weeks, or at most, months. Every day of delay has the potential to cost thousands of lives. And if we do not act with decisiveness now, the toll may go well beyond the 405,399 Americans who died in World War II.” – Jerome Karabel

As government advances billions, if not trillions, of dollars into our economy, we in the private sector, businesses and private citizens, can share the burden of a nation under attack…and we will.

Photo Credit: Chili’s, Facebook

Walmart Announces Special Cash Bonus and Early Payment of Q1 Bonuses Totaling Nearly $550 Million for Hourly Associates

Kevin Love Kicks Off Support Drive for Arena Workers with $100k Pledge – Dave McMenamin – Just one of many stories of professional athletes showing appreciation for the many whose work serves their fans during a time when games have been cancelled/postponed.

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That’s five of my favorites for the week. How about you? The Comment section below is waiting for your words on life in this season of the Coronavirus.

Stay well.

Bonuses:

ImagePhoto Credit: Twitter, Lifeway

I’ve Been Working From Home for Eight Days. The Netflix-and-quarantine Life is Not That Chill. – Geoffrey A. Fowler

30 Edifying Things to Watch When Stuck at Home – Brett McCracken

Remember Typing Class: The Class That Actually Mattered in the Long Run – Dana Daly – I am still an fast and accurate typist, thanks to Coach Dan Smith, back in high school. How about you?

Paris Museums Put 100,000 Images Online for Unrestricted Public Use – Jason Kottke

Why I Hate That Howard Thurman Quote

How Giving up Refined Sugar Changed My Brain – Michael Grothaus

YouTube Video – Maurizio Marchini Serenades City of FLorence From His Balcony During the Italian Quarantine Lockdown

YouTube Video – Heartwarming Moments Quarantined Italians Sing Together From Balconies – check out other videos of Italians quarantined, singing to one another from their balconies.

Monday Morning Moment – Don’t Mess with my Facebook – a Cautionary Tale

Photo Credit: Pexels

I didn’t want to write this…but it had to be done so I could move on. Fortunately, waiting a day, some of the fire has died down.  Smoldering into reason.

Yesterday was a church gathering for us. At the start of the sermon, I had my journal open and my pen ready. Being a visual learner, it helps me to retain information if I “see” it by taking notes.

The pastor began with a long and pointed rant on social media – the time-sink it is and the fakery it showcases. The particular target was Facebook and Facebook users. I love our pastor-teacher guy, so it surprised me how mad I got listening to him showering putdowns on Facebook, Twitter and the like. Especially knowing Facebook is a key communication tool we use as a church.

What was causing all the anger inside of me? So silly especially related to social media…Facebook, of all things.

Later in the evening, I realized…the spent anger probably related to the fact that my Facebook usage could equate to an addiction. Not like pornography. Nor alcohol/drugs. Not even that of food or shopping. Facebook is something I have grown dependent on… accustomed to… comfortable with.

It is useful to me.

It is nothing like face-to-face communication or staying in touch by phone or mail with people I love. It’s nothing like getting in the car and driving across town (or country) to see the actual people I love, not just love seeing on Facebook.

Especially those I can’t easily get to…friends in Morocco, for instance. Facebook allows me to chat with them and see into their lives when reality prevents the same for me…although I have tried to get there…and will continue to do so.

I will share with my pastor the impact of this part of his sermon had on me… Not in anger but in understanding now that some time and reason have done their work…and most probably God.

For those of you, my Facebook friends, who have left Facebook because it’s less cool since us older ones are present, or it is all fakery and foolishness, or it’s an election year and the comments will cut like a knife…I understand and I will miss you.

Why don’t I leave?

  • Joining in 2007, Facebook gave me glimpses of the world that my college-aged children were entering – leaving home almost 4000 miles away. It helped make the distance not so achingly far.
  • It facilitated my finding some of the dearest college friends whom I’d lost track of. Now we see each other at least once a year in real time, but Facebook helps us catch snatches of each other’s lives in between.
  • Facebook picks the news it shows me, and I wish I had more of a say. Still that news of those friends helps me know when reaching out needs to happen – sooner than it might if I waited for a birthday or a passing memory or fleeting thought.
  • It doesn’t just display happy, healthy babies, engagements or weddings, or the new look of a friend having lost weight or on a new skin regime. It doesn’t just showcase where friends hang together on weekends and what fun they’re having… That’s cool and doesn’t bother me usually. Facebook especially helps when the news is hard and it’s broadcasted without hurting so much because it’s less personal to do it this way. We don’t have to call so many, because Facebook sends out the hard news past our immediate families and circle of friends and associates. The cancer diagnosis. The job opportunity that didn’t happen. The miscarriage. The breakup. The election lost. The death of a dear old one. All the harder things of life. Facebook gives us a place to send that out to the wind to carry it where we don’t have the strength to go.
  • Especially in an election year, Facebook gives us a platform to state our highest hopes and our darkest dreads regarding the possible outcomes. We can use the posts of our friends and families to gauge what we talk about…and how to…when we are actually face-to-face. Right? I have learned so much from this public venue that seems to feel safe to folks who post.

I could go on and on but will stop here. How about you? Any why’s or why not’s on Facebook, or social media, in general? Some of the dearest people in my life are minimal social media users. What’s your story? How do you stay in touch with people in your periphery…or it doesn’t matter?

Facebook has nothing on real flesh-and-blood encounters. It is better than nothing…or nearly nothing. I have 1,330 friends on Facebook right now. Some of them I see in real life, of course. Probably only see a tiny fraction of them in my Facebook newsfeed… but those (as a personal for instance) make my real life happier and my relational load lighter. They give hints about their lives – that they are there, engaged in life, and they see me sometimes (even on social media, it means a lot). They also get the same back from me hopefully…a “love”, a bit of encouragement, a private message reminding them of more love. This “almost reach” is a small but considerable thing in a polarized world and fast-paced life.

The cautionary tale is that Facebook can usurp our privacy, devour our precious time, market to us without our blessing, and choose what friends we see. Beware.

Also, if we wake at night, and instead of praying, pick up our phones and scroll away, we miss out on the most real person available to any of us. The One who is the most worthy of our following. If we pull up Facebook during the day, and never pull up in front of that friend’s house…or pull up her number in our phone directory…we have forgotten what Facebook is not. If we chat up our dearest causes or fight our political battles with social media posts and not with real skin in the game, then we miss out on the best of life…the rest of life. The #LoveYourNeighbor possibilities out there.

OK…I’m done.

Don’t mess with my Facebook, Pastor Friend. Putting my feet to the fire won’t change my social media usage (yet), but you caused me to think. Thanks.

5 Friday Faves – Storytelling, Just Mercy, Productivity Hacks, Birthdays, and the Impact of Our Lifestyles on Our Brains

What a week! A gun rights rally on Martin Luther King Jr. Day. The Roe v. Wade anniversary commemorated by a March for Life and name change (Sanctity of Human Life Day). An impeachment trial. All of this matters. All of it. We have to stop the hatred, the contempt, the division and start listening to each other…and apply ourselves to real and lasting solutions to our nation’s struggles.

1) Storytelling – We all love a good story, right? In our throw-away culture, stories take up very little room and hold incredible information and insight for us to consider.

Thanks to the Richmond Forum, we were able to hear great stories through three story-telling platforms and their pioneering founders. Dave Isay of StoryCorps. Catherine Burns of The Moth. Brandon Stanton of Humans of New York. Just amazing to hear the stories…

Photo Credit: Richmond Forum

Here are some samples of the stories found on each platform:

StoryCorps – Danny & Annie

The Moth – Anthony Griffith – The best of times; the worst of times. [Be prepared – this story will break your heart.]

Humans of New York – Brandon Stanton’s platform is pictures/videos and interviews of random people on the streets of New York (and now other places in the world). Below is one:

2) Just Mercy – On Martin Luther King Jr. Day, Dave and I went to see the film Just Mercy, from the book of the same title.

Photo Credit: IMDB; Barnes & Noble

The author of the book, attorney Bryan Stevenson, is the founder of Equal Justice Initiative. He has worked for over 30 years on behalf of wrongfully accused, minors with harsh sentences, and those incarcerated with disabilities/mental illness.

Don’t miss this film, this book, or this man. I feel so fortunate that we will be hearing him speak at The Richmond Forum next month.

TED Talk – “We Need to Talk About Injustice” – Bryan Stevenson

3) Productivity Hacks – Redeeming the precious commodity of time and adding value are two things we all want to do at work and in life. There’s tons written on productivity including in my own blog.

Photo Credit: Andrea Lane, Redbooth

This week, Rockwood’s piece sparked my interest as did Andrea Lane’s on the same topic. See links below.

What’s Your Productivity Style? How 4 Personalities Can Get More Done – Kate Rockwood

How to Discover Your Personal Productivity Style – Andrea Lane

They talked about 4 personality styles bring different strengths to the work table, and how to optimize the strengths of these folks.

  1. The “Prioritizer” – analytical and competitive
  2. The “Planner” – detail-oriented and deadline-motivated
  3. The “Arranger” – facilitating and communicative
  4. The “Visualizer” – risk-taking and big-picture thinking

These cryptic descriptions may be all you need to find yourself identified, but read these authors’ hacks on how to best work your magic and help others on your team to do/be their best as well.

I am kind of a blend of an arranger and visualizer. Thankful for you prioritizers and planners in my work life that help us keep on task in bringing ideas and plans to execution.

Postscript: Business consultant Cameron Herold has written a book on how incompetent we are at running meetings – Meetings Suck: Turning One of the Most Loathed Elements of Business Into One of the Most Valuable. He coaches on how to successfully manage meetings. He also advises on how to maximize the effort and experience of each of the personalities in attendance – those different productivity types. [Note: read this piece on how he defines the personalities – somewhat differently from the authors above.]

Understanding Personality Types for Productivity – Slideshare – Tom Fox

4) Birthdays – It was my birthday week along with a lot of yours. There’s more and more of a push to make birthdays count for something. In my community, children have fewer parties with scores of friends and presents. The trend is toward experiences over presents which is also cool. For adults, often we are given the opportunity to donate to a cause dear to our birthday friends’ hearts. For me, the best celebration is just being with those I love – family and friends – and to stretch the birthday train as far as I can get away with. This year it was a birthday week… Next year with the turn of a big decade, I might take it to a month. Be prepared. [Thanks for the flowers and sweet cards from those too far to get together. You know how much I love words.] How are you with birthdays these days? Yay or not so much? Well, happy birthday, to you, too…out there, whenever it is.

5) The Impact of Our Lifestyles on our Brains – OK, so you just saw some of the birthday sweets we enjoyed… A sugar detox is always a good idea – for a month, a season, or a lifetime.

Below you will find two articles that were super compelling to me this week. One on the ill effect of unrestrained sugar intake – especially on our brain and mental health.

A neuroscientist explains the shocking impact too much sugar has on the brain

The second article describes 7 habits or lifestyles most damaging to the brain. Definitely something to consider before the longterm impact takes hold.

7 Habits/Lifestyles Most Damaging to the Brain

  • Inflammation – multiple factors cause inflammation – here’s a source for intervention – especially with diet.
  • Overfeeding
  • Nutrient deficiency
  • Toxic exposure – a list of brain toxins
  • Chronic stress
  • Physical stagnation – Exercise may be the single most important intervention on our brain and mental health.
  • Sleep loss

7 Modern Lifestyle Habits Doing the Most Damage to Your Brain

Thanks for reading. This, my Friday Faves, on a Monday. Some weeks are challenging to post on time. Have a great week!

Bonuses:

The Pain of Suicide – Clay Smith

A 2020 Guide to Rabbit Room Content

Monday Morning Moment – Focus – This Won’t Take Long

Photo Credit: Picpedia

Click. Click. Click.

Notifications. Notifications. Notifications.

Meetings. Meetings. Meetings.

We live and work these days in a culture of distraction where focus is a rare commodity.

“The culture of distraction makes your ability to think deeply and creatively constantly threatened. Conceiving ideas and putting them into practice requires time for reflection, and for that you need a personal organization method like GTD: if you are able to create a space where you can think and reflect, you will be able to move forward with more things, with less energy and less time.”Francisco Sáez

Doing research this morning on focus, I came across the Tweet below:

All these devices can make our lives hackable, too. Our deep thinking time…our complex problem-solving capability…vulnerable.

What can we do to recover our focus? To be able to expand our recall and use our memory…our mind to its greatest capacity?

Entrepreneur and teacher/mentor William Treseder, co-founder of BMNT has written a book on this topic:

Reset: Building Purpose in the Age of Digital Distraction

Photo Credit: Amazon

While you’re waiting for the book to arrive, Treseder has also written a rapid read on focus where he outlines The Two Things Killing Your Ability to Focus . Those two killers are screen distractions (smart phones/tablets) and meetings.

He offers 5 easily executable ways out of our mental chaos and into focus. They are listed below but don’t miss his commentary on each here.

  • Practice mindfulness.
  • Organize tasks.
  • Clean up.
  • Shrink meetings.
  • Preserve buffers.

I am personally very easily distracted. To make these few adjustments is worth getting my focus back. Thoughts?

Oh…last thing: Treseder also wrote a thought-provoking piece on How to Develop a Mission Mentality. This takes the issue of focus to a much more “big picture” place. When we have set the “why” and “who” of our daily focus, we are compelled to stay at the task and bring others with us. That is mission mentality.

10 Tips to Stay Focused – Francisco Sáez 

Photo Credit: James Clear

Monday Morning Moment – Emotional Intelligence at Work and in Life – a Story

blog-emotional-intelligence-ucreativePhoto Credit: UCreative

[I have written before on Emotional Intelligence here, here, and here. Below you’ll find the summaries from those pieces.]

You can probably remember an encounter with someone who was so engaging and interesting that you hoped you would meet them again, or work with them some more, or even become their friend.

Over the last few weeks, I had such an experience.

Background: Being a part of a beloved organization, engaged and working hard, we can get a passion to take it to the next level. We see both what we’re doing well and also what’s missing. For awhile, I’d been putting together an idea in my head of a particular next step. Even though it wasn’t a strength of mine to carry the ball on it, I saw such a need for it to happen that I floated it a couple of times to our leads.

It didn’t go anywhere…timing, not the right people in place…lots of variables.

Then, out of the blue, an announcement came down that we were going to run a pilot on that very idea. The woman leading the pilot was perfect for it. Enthusiastic, funny, bright, humble, and inclusive. Perfect.

I messaged her about how excited I was about the pilot and told her if I could be any help at all, just let me know.

Because of who she was (and maybe the timing…although I think it was just her), the project is humming along. Lots of others jumped in to help. I was so excited. Felt no need to push in but wanted to cheer-lead anyway possible.

Then she wrote me this brief message – surprising and lovely – full of emotional intelligence. She said at that time she didn’t need more folks on the project, BUT she commended me and expressed her gratitude for my support. Just a message. A few lines.

It was just what I needed and I didn’t even know I needed it.

Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” 

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Emotional Intelligence and Success – Study Wizards  – rapid read with definition and characteristics of emotional intelligence.

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Remember this distinction: there are smart people and then there are emotionally intelligent people. If you don’t have a sense of the difference in these two, Paul Sohn posted an infographic (yay!) that gives an excellent description of emotional intelligence. There are a lot of smart people out there but what a joy when your boss, as smart as he may be, is also a great communicator with and appreciator of people.  [Go back and click on that infographic – very helpful!]

Emotional Intelligence is a concept that’s been around for awhile now.  Matt Monge’s article for The Mojo Company sparked my interest some time ago. He described 6 symptoms of leaders with low emotional intelligence.

Two of Monge’s points were: 1) Leaders with low emotional intelligence say “I’m sorry you feel that way” more than “I’m sorry,” and 2) Leaders with low emotional intelligence often blame the people they hurt for the situations leading to them being hurt.

Daniel Goleman has written several books on this topic including Emotional Intelligence: Why It Can Matter More Than Intelligence and Social Intelligence: The New Science of Human Relationships. The very cool thing about emotional intelligence is that it can be developed. The big dilemma is whether bosses or even teammates, not bothered by their impact on others, would buy into this relational skillset. Incorporating such concepts in personnel accountability metrics might provide some incentive. I’ve added graphics below that helped me further understand emotional intelligence.

Blog - Friday Faves - Emotional Intelligence - grid - dollieslagerPhoto Credit: Dollie Slager

Blog - Friday Faves - Emotional Intelligence - low & highPhoto Credit: The King and Queen

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Even people with strong emotional intelligence can find themselves off-balance when in conflict with someone. Leadership writer Marcel Schwantes gives counsel for this in 7 Brilliant Things Emotionally Intelligent People Do When Their Buttons Are Pushed.Photo Credit: Wikimedia Commons

Schwantes encourages us to respond rather than react in a conflict situation. His seven action points follow (read more of his article for his commentary on each one).

  1. Get perspective.
  2. Take a 6-second pause.
  3. Stay humble.
  4. Try empathy.
  5. Ask the most conflict-diffusing question. [“Are you ok?” What’s going on?”….what else would you think would diffuse the situation?]
  6. Speak from your authentic self.
  7. Be the first to reach out after conflict.

Don’t miss the brief video at the end of Schwantes’ piece on 3 Simple Questions to Improve Your Emotional Intelligence.

Blog - Friday Faves - Leadership - Emotional IntelligencePhoto Credit: Self Study History 

I hope you’re surrounded by emotionally intelligent people. Maybe you’re an “EI” rockstar yourself. For me, that woman above, piloting the project, had my respect from the beginning, but because she responded to me in such an honoring, genuinely considerate way, she also has my complete support and more.

Do you have any emotional intelligence stories? Please comment below. We can always use  stories of great bosses and coworkers to inspire and spur us on.

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Try These Two Smart Techniques to Help You Master Your Emotions – Lisa Feldman Barrett

How Emotional Intelligence Boosts Your Endurance – Alex Hutchinson

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Bonus: Resources for Raising Our Children to Be Emotionally Intelligent

Research Shows Reading Improves Kids’ Emotional Intelligence and Increases Empathy – Katie Priske

This Is How to Raise Emotionally Intelligent Kids: 5 Secrets From Research – Eric Barker

Chores Lead to Happy Children. So Why Do So Few Parents Require Them? – Annie Holmquist – OK…this doesn’t really have to do with emotional intelligence but it fits in the mix of raising kids well.

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu