We live and work these days in a culture of distraction where focus is a rare commodity.
“The culture of distraction makes your ability to think deeply and creatively constantly threatened. Conceiving ideas and putting them into practice requires time for reflection, and for that you need a personal organization method like GTD: if you are able to create a space where you can think and reflect, you will be able to move forward with more things, with less energy and less time.” – Francisco Sáez
Doing research this morning on focus, I came across the Tweet below:
When you see the adjective "smart" applied to things, as in smart home, smart clothes, smart toys, smart phone — substitute the term "hackable." They always come together.
While you’re waiting for the book to arrive, Treseder has also written a rapid read on focus where he outlines The Two Things Killing Your Ability to Focus. Those two killers are screen distractions (smart phones/tablets) and meetings.
He offers 5 easily executable ways out of our mental chaos and into focus. They are listed below but don’t miss his commentary on each here.
Practice mindfulness.
Organize tasks.
Clean up.
Shrink meetings.
Preserve buffers.
I am personally very easily distracted. To make these few adjustments is worth getting my focus back. Thoughts?
Oh…last thing: Treseder also wrote a thought-provoking piece on How to Develop a Mission Mentality. This takes the issue of focus to a much more “big picture” place. When we have set the “why” and “who” of our daily focus, we are compelled to stay at the task and bring others with us. That is mission mentality.
Foroux hands his readers a mirror and asks these pointed questions and others – regarding habits. Our junk food diet, our propensity for complaining, our couch-potato screen habits, our spending beyond what we make. Pretty much in-your-face. However, he also provides free helps to get us off the couch or office chair and on to the kinds of habits that move us to that future self we hope to be. His free ebook How to Get From Procrastinate Hero to Procrastinate Zero is valuable, worth hopping onto his email list for me.
3) Wisdom of Great Leaders – Mark Crowley, leadership sage himself, posted a piece recently entitled 10 of the World’s Great Sages Share Their Most Important Leadership Advice. He’s taken these quotes from his own interviews with these leaders on his insightful Lead From the Heart podcast. Below are four of my favorite quotes from Crowley’s article. Check out the interviews in full – great stuff! “When a human being feels as though they are being cared for and nurtured, their physiology works at its best…Leaders who affect the hearts in people get the best results, and your companies will become far more successful once you embrace this.” – Dr. James Doty
“A ‘multiplier’ leader is someone who uses their own intelligence, capabilities, and talents in a way that amplifies the talents and intelligence of others. They’re leaders who we’re best around.” – Liz Wiseman
“There’s a pathological disconnect between the attributes that seduce us when hiring managers and those that are actually needed to be an effective leader. We can see the effects of hyper-masculine leadership; what we need today are managers who are more self-effacing, empathetic and altruistic – other-focused people who are good coaches and mentors.” – Tomas Chamorro-Premuzic
“It’s not the big decisions that differentiate high-performing CEOs, it’s the volume and speed of their decisions. It’s about the speed rather than the precision on the hundreds of decisions they need to make.” – Kim Powell
The Oscar Wilde satirical quote below is NOT among Crowley’s #LeadFromtheHeart counsel above. It does speak to the problem of our leaders being knowers and non-learners. Learners are the best kind of knowers. Excellent leaders never stop learning.
4) Father’s Day – Celebrating Father’s Day this weekend!
We all have fathers – whether very present or long-time absent. Some of you may be fathers. Some of you may have wanted to be fathers but are not able to be…for whatever reasons. This day of commemoration usually means a good meal and some sort of gifting or pampering for you dads. For all of you, with or without children, you can be influencers…and we need you. My biological father was absent long before my parents divorced. Thankfully I have had a rich heritage of good fathers through the rest of my life – my step-dad, brothers, uncles, husband, father-in-law, son/son-in-law, and loving, empowering male friends and colleagues. Most of these good fathers in my life were spiritual fathers…but fathers nonetheless.
5) Southern Baptists – My family didn’t start out in church or Christian. Mom was a believer but through a difficult marriage and trying to feed and clothe four children, she left church before I was born. After her divorce, neighbors invited us to church and it was a huge discovery for us…people who loved us even though we came with a lot of baggage as a family…and a God who loved us just as we were. It was a small Southern Baptist church in Georgia, and I’ve been Southern Baptist ever since.
In June every year church representatives of this large denomination meet somewhere in the US to worship together, reflect on the past year and plan for the future, and invariably, deal with some issue that could divide them.
After the fun of catching up with old friends and colleagues from years past, two of the highlights of this convention for me were:
the Scripture translation project (we could buy verses of the New Testament for $5 each – for a New Testament to be translated for a people group who don’t have it in their language). By the end of the convention, it was funded!
This year two of the dividing issues were the continuing need for racial reconciliation and responding with care to those victimized by clergy in the Southern Baptist Convention. We aren’t where we need to be eventually, but we made progress, thankfully.Photo Credit: Religion News
The piece below is where I am after listening to the panel above:
Slowly and surely I began to realize that my problem was not that I was a person of privilege. Jesus was the most privileged being to ever walk this earth. My problem was what I did with my privilege. Would I use it (consciously or unconsciously) for my own gain, or could I let go of my grasp and use it to serve others. Jesus showed me how, “Who did not consider equality with God something to be grasped, but made himself nothing”.
How Jesus lived and died would serve as an example for me, and would ultimately allow me to live and die like him. He has taken my shame so that I no longer have to respond defensively about my privilege. I can embrace it, now no longer for myself, but for those for whom Christ died and rose again. Not in a white savior way, He’s the Messiah, I am not. But in an incarnational, self-emptying, for-the-sake-of-others way.
The gospel for the privileged is that Christ took our state of mis-being so that we can live for others. Hallelujah. – Missioeric
A blog on overthinking has been on my radar for weeks now, but I keep overthinking it!
How about a definition to start? Overthinking: “Something is on your mind and you continuously think about it, the thought gets deeper and you start thinking about circumstances, events and possibilities that could be…” I like this definition because it feels normal rather than obsessive, anxiety-provoking, or neurotic…with the resultant analysis paralysis.
My husband is a deep thinker but he is not an overthinker. He is adept at compartmentalizing and seems to know what each issue requires in terms of his own decision-making and personal responsibility.
For me, thinking through things is much more fuzzy-boundaried. I can be crystal clear about solutions – what needs to be done to take us (whomever “us” might be) to the next level of operation or relationship. Where I get muddled up is when a decision or a direction doesn’t make sense. Overthinking the why’s and “what happened?” goes into overdrive.
Being an overthinker is a new revelation for me. The “aha” moment came recently during a conversation with a brilliant young woman, a friend of mine who considers herself an incorrigible overthinker. We have deep conversations on just about everything. Total ease and transparency. No judging. It dawned on me as we talked that evening that we agreed on how much of life required some measure of overthinking. It’s just not that simple…life.
As I have processed this whole overthinking thing, it seemed a good solution might be to have a support group…along the lines of overthinkers anonymous. After a quick online search, a plethora of such blogs, websites, and Facebook pages popped up – with the goal of helping those of us who overthink.Photo Credit: Breadbin, Ken Breadner, Will Farrell
If you have a bent toward overthinking but you find it uncomfortable, then you have all sorts of resources to recognize it and turn it around. Below are just a few of those postings. [Scroll past them if you don’t want to be “fixed” for some happier news.]
What if…let’s just say…overthinking is a positive thing? What if we overthinkers bring certain strengths to the table that could prove valuable to a work team or family/friend group? What if overthinking, when disciplined and matured, could be like a regular superpower?!Photo Credit: Pinterest
The links below are all about overthinking is a positive (or potentially positive) character trait. The authors list out several strengths found in overthinkers. They include creativity, tact, self-awareness, eye for detail, memory/recall, intuition, life-long learning, empathy, compassion, careful decision-making, and a commitment to doing what’s right.
Overthinking has to be trained and tooled toward positive outcomes. Since beginning to see my own bent toward overthinking, I no longer view it as a weakness. Others might, but hopefully not forever.
Overthinkers are sometimes criticized for “beating a dead horse“. It is very hard for us to give up on something that we feel strongly about. Here’s what might help, those of you who have us on your team or in your organization…to harness our problem-solving and decision-making capabilities:
Just trust that we mean “good and not evil“. Reason with us rather than just diagnosing us as bothersome. If we feel like something seems murky, if not downright wrong, consider the possibility. Entrust us with a meaningful project or body of work…we will apply ourselves probably more than is necessary, but you will reap the good of it, if you can endure the discomfort of our overthinking. We get that it is just easier to make that decision without a lot of extra input, but it’s possible the overthinker has thought of something you haven’t.
Just sayin’.
[I’d love to hear your thoughts on overthinking – in the Comments below. This overthinker has just scratched the surface of this topic and would love a chance to dialogue about all the positives and negatives.]
My poor husband. The last month has been fairly brutal. His father had a massive stroke and died a week later. Between travel to be with his dad in his last days and travel for the funeral, Dave had a packed work schedule. In the midst of that, a friend died. After PopPop’s funeral and our friend’s funeral, we settled back into another busy work week. Interrupted for me by a vicious stomach bug. Interrupted for Dave by a vigilant attempt to avoid said stomach bug. We saw little of each other as he slept in the guest room and tried to stay clear of my germs, except for kindly offering me provisions. The day that I was for sure well, he got the same bug, even harder hit than I was.
So sick, he was forced to miss the majority of a week of meetings he had helped plan and was looking forward to. Such is life when sick.
At some point in all this, I began to get grumpy.
Don’t get me wrong…there was grace upon grace for all we experienced this month. Grace upon grace.
My grumpiness was a product of assumptions about how life should go and arrogance that it should always go well for me. Right?
I was frustrated that Dave had to get sick after all our safeguards against it. Also frustrated that he had to miss meetings he should have been able to attend.
With both of us recovering from heart grief and grumbling tummies, grumpiness came as a default reaction. Sadly, toward each other. [I have asked his forgiveness already, by the way., and he mine].
This happens with grumpiness. Whether we are prone to it in our closest relationships or in more casual work or friend situations, grumpy begets grumpy.
As a teenager, our middle child, Nathan, had waves of grumpiness easily turned around with some cheese or a sandwich. The quicker I assessed he was hungry (“hangry” before that became a word), the faster he returned to his usual, more fun self…once his blood sugar was on the rise.
Grumpy begets grumpy if it goes unchecked. When we are grumpy to others, over and over, it is almost impossible not to react in kind. And I don’t mean kindly.
Habits can develop that lead to us isolate ourselves…especially as we age.Photo Credit: QuoteFancy
Canadian writer Ian Fortey wrote a somewhat coarse and humorous (unless you’re its subject) piece on getting older. When he covered the general grumpiness of today’s older people, he made this observation:
“It doesn’t help that today’s old-folks were raised at a time when it wasn’t considered cool to talk about your problems in any kind of constructive way. You sucked it up and lived with it….Well, if you “suck it up” for 80 years it eventually just overflows onto everyone who walks past your house.”
Realtor and writer Gary Woltal also speaks with understanding on this same topic: The negativity [in old age] comes from regrets they harbor about missteps in their judgment, hard feelings about words inflicted upon them along the way, omissions of things they should have said and done, and just life’s disappointments…Unfortunately, I think they also believe they will have no good legacy. The fact is starting TODAY we ALL can have a great legacy if we work at it. We all should not go through life with hard hearts.
Check yourself in the mirror today and use a few role models I have used on how you want to exit stage left someday. Women or men, think of these great celebrities who left us with nary a discouraging word said about them. Lou Gehrig, Jimmy Stewart, Fred Rogers, Red Skelton, Mother Teresa.– Gary Woltal
Dave and I are off to a new week…all forgiven…and hopefully not too wounded or wary from the brushes with grumpiness of the weeks prior. If you’re finding yourself in a season of grumpiness, my hope is that you can turn that ship around before grumpy begins to define you.
We all don’t have to be saints, but we can leave behind people feeling like this about us: “When you were born, you were crying and everyone around you was smiling. Live your life so that when you die, you’re the one smiling, and everyone around you is crying.” – Gary Woltal
Monday mornings are usually invigorating to me. The whole prospect and potential of a week unfolding ahead. Who knows what can happen?
This morning, it was all I could do to roll slowly out of bed. Flattened by a hectic week before and a full weekend, Monday morning dawned in slow motion.
If I had to show up to work today, it would not be pretty. While I was pulling myself into the reality of morning, the waste management truck pulled up outside and took away a heavy load of garbage. How thankful I am for people who show up for work.
Now it’s my turn.
Because of a neighbor and friend’s rigorous routines, I am spurred on to stiffly tie on my sneakers and get out the door to walk with her and others. That woman who springs into her workout shoes and actually looks great in activewear…does not live at my house.
During that walk, my body starts to remember how to function, along with this bear of a brain waking from a long winter sleep.
Whether work in outside the home or inside, I am inspired by the great benefit of rhythms, routines, and rituals. That morning walk is someone else’s routine that I’m trying to make my own.
I’m completely sold on incorporating rhythms, routines, and rituals in my daily life…even adding a 4th “r” to the mix with New Year’s resolutions. These are a great help to one who probably has un-diagnosed ADHD…distractible and a wanderer on my own when not reined in by good habits.
For this Monday morning, and any other, my rituals and routines follow. They help set up rhythms that keep me thinking and working in ways that yield some measure of impact by the end of the day.
Night before: in bed by 10:00pm.
Night before: beginning of a to-do list that frames the next day.
Up early.
Make the bed.
Coffee.
No phone or other electronic distraction until after #7.
Spend time with God (Bible reading, journaling, prayer) – the God Benjamin Franklin referred to as the Powerful Goodness.
Some days these rituals/routines are followed by breakfast, a walk, writing, or straightaway out the door. Whatever comes next, these form the foundation to my every day.
How about you? Any routines, rituals, or rhythms that help you get going? Don’t be discouraged by the “one step back” – we all have those and it’s still progress. Also don’t let the cultural naysayers redefine life as “one step forward; two steps back”. Like the story of the tortoise and the hare – we don’t have to take the tack in life of frantic and cynical pursuit of a life that gets us nowhere (good, anyway). Steady, steady…choosing well and wisely…we will finish the race, fight the fight, and keep the faith (2 Timothy 4:7).
Even overcoming a hard Monday…
[Deb Mills Writer – I’ve written a lot on productivity. Search here.]
Happy New Year!! Still practicing writing 2019. Here are my five favorite finds of this week.
1) Adulting – Adulting is a funny little word, but finding the cartoon below got me thinking on what those small happy things are in adulthood. In her article on adulting, Kay Steinmetz‘s quotes linguist Ben Zimmer: “Adulting tends to be used by those ‘who find themselves doing adult things for the first time and feeling like an adult’…It is very much attached to people coming of age, where they’re thrust into having to take things more seriously. [Every generation] comes to grip with aging in their own way.”
I would love to hear what makes being an adult a joyful thing for you. For me, it includes grandchildren, being out of debt, friendships that have endured time and distance, being taken seriously…and sometimes not-so-seriously (but it doesn’t matter as much). Adulting…what does that mean for you? Comment, please.
2) Employee Newsletters – Sounds so old school, right? Does your company even have an employee newsletter anymore? When a company has to downsize to maintain their bottom line, often communications, especially internal communication outlets, suffer. The employee newsletter is often sacrificed. Too bad, because this is a great diagnostic of the core values of a company. The ones I like best are those that are filled with employee stories, accomplishments, and dilemmas shared and solved with other colleagues. Employee newsletters can be living documents that connect people and give the reader a sense of the health of the organization. The images below are of two such newsletters. Photo Credit: Campaign Monitor
We don’t need the generic, one-page wellness coaching that we see on the inside of the bathroom stall door. We need lively, engaging stories written by those we rub shoulders with at work. These kind of newsletters give us opportunities to celebrate personal and professional benchmarks…they make our companies human.
3) Mission BBQ – Already a previous Friday Fave, Mission BBQ is one of our favorite restaurants. Their generous customer service and quality food are unique. We are members of their birthday club and receive a free barbecue sandwich when our special day rolls around each year. Besides that, we will get an email occasionally inviting us in for another free sandwich. Today we redeemed our “Merry Christmas” freebies. The food is great, but it’s also an uplifting in-restaurant experience. Mission BBQ sets the bar high in honoring first responders and members (and families) of the military. Sweet. If you have one in your town, don’t miss it. If you don’t, can you suggest your own exceptional business (in Comments below)?
4) Sears– Here’s to Sears! When I was growing up, Sears was that dependable department store and mail-order business that our parents trusted. They had everything. Clothing, toys, appliances, tires, and tools. You could count on Sears for quality products and solid customer service. Photo Credit: CNN
The Sears Christmas catalog, the Wish Book, was the most delightful experience for us kids. We would pour over the pages of toys, writing down our wish lists for Christmas.Photo Credit: Pinterest
We don’t buy from Sears very often anymore. Walmart, Target, and Amazon all dominate our day-to-day shopping world. Today, I needed a particular service of Sears and drove there to find that it was closing!!
It made me sad.
“Sears was the Amazon of its day.” In years past, Sears gave wide access to merchandise, especially for those more marginalized consumers in our country – farming families and African-Americans in the era of Jim Crow. When the giant Sears shut down its mail-order business, within a couple of years, Amazon took off. The decision-makers for Sears did not take into account the influence the internet would have on consumers. Amazon is hopefully taking note of its own greatest competitor right now, China’s Alibaba. Staying ahead of the market. Forsaking the hubris that can bring down a retail giant.
5) The Rest of the World – In the US, we seem absorbed by our own news…what our government is doing, which celebrity is making headlines again, what sports team will make it to the championship. Sometimes you have to search intentionally for what’s happening in the rest of the world. I try to find other news sources that don’t slosh too much bias on their reporting…it’s challenging. Worth the search.Photo Credit: Facts & Trends
Any suggestions you have on good sources for news on the rest of the world? Please share.
Have a restful weekend. Some weeks can be really long and full. Make some space for yourself and for what might come if you look up.
Bonuses
The line separating good and evil passes not through states, nor between classes, nor between political parties either – but right through every human heart — and through all human hearts. – A. Solzhenitsyn
Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.
Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.
Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.
[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]
Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.
I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.
Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.
By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.
A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.
Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes
We think we’re doing all those things…but are we?
Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].
Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.
Happy Friday, y’all. How was your week? Mine was a bit different – not bad, or anything like that…but different. More introspective (if you can imagine)…quieter… If yours was more hectic and chaotic, I hope you can take a breath this weekend, re-orient your mind and heart, and refresh with those you love.
Here are five faves for this week:
1) A Life that Matters – Author and thought leader Andy Crouch is one of my go-to guys on how to have impact on a broken world. I read his stuff and then try to see this world through a lens he offers. Photo Credit: Christianity Today
He was guest on a podcast recently that again stirred my heart toward the possibility of making this a flourishing world. A world where everyone has the opportunity to be successful. Jessica Honegger is the podcaster and she is also the founder and CEO of Noonday Collections – a fashion accessory company that partners with artisans all over the world giving them opportunities to flourish through their own work.Photo Credit: Medium, Erika Ashley
On the podcast (so worth your time), Jessica talks about how cushioned we are by the bubble wrap we pull tightly around our lives. In ripping off the bubble wrap, we can discover something of a life that matters. Andy Crouch talks about a life of pilgrimage as a way to rid ourselves of the bubble wrap:
“I try to just constantly be planning to be in places that are going to be difficult for me, that I’m not going to have a lot of competence, I’m not necessarily going to have a lot to offer, but I have a lot to learn, and I trust that…I mean, for me as a Christian, that God is there in those places, in some way is willing to meet me in those places in a way that…I suppose God is willing to meet me every day, but that I’ll never find out about unless I take those journeys. So, that’s just a habit of my life now.”
[Pilgrimage is a good place to start, and I’ve begun ever so gingerly to make that a habit. Just yesterday I discovered an Islamic Center just 2 miles from my house…just scratching the surface of knowing my part of town.]
As these two talked through the podcast, they continued to focus on lives that matter…that make a difference. Issues like bias toward action, overcoming paralyzing fear, seeing that we are all creatives (made in the image of God), and that competitiveness is a diminisher of others.
“What do I most want? It’s to know that my life mattered, it’s to know that I participated in creating something very good, that I was ultimately who I was created to be. That is the reward, and nothing else. There’s nothing else on offer, actually, than God saying, ‘Well done, good and faithful servant,’ at the end of our lives.” – Andy Crouch
2) Factory Tours– Don’t you wonder how things are made? When I would take trips home to see my folks, we would pass by a food company ( Suzanna’s Kitchen) where the fragrance outside matched their slogan: “the cooking that takes you home”. I always wondered how you could make large quantities of food well – to be packaged and sold in grocery stores and served in restaurants.
That would make a great factory tour.
This week I had a blast from the past when a friend posted the picture below of another local favorite: Edwards Baking Company.
When I was in college, we would pass by this factory, knowing how great the pies were, and wonder what it was like inside.
Something I want to do is take my grandchildren on a few factory tours while there are still people managing most of the manufacturing. Artificial intelligence is a great thing, worthy of a look-see as well, but I’d like the grands to see actual people making all things good for us…
3) Early Mornings – Habits of early morning are intriguing and encouraging to me (helps to be a morning person, for sure). I’ve written before about Ben Slater’s very doable routine (from his piece 5 Simple Daily Habits That Lead to Ultimate Success). Mind you, his daily habits aren’t all early morning but they are set on a foundation of starting early. They are:
Wake up early.
Exercise regularly.
Focus, don’t multitask.
Learn from mistakes.
Make personal investments.
A friend of mine, as she and her husband discover new rhythms with an empty nest, has leaned into early morning rituals. Life-giving and mind-setting habits that help to order her thinking and actions through the day. Her habits are encouraging me in my own.Photo Credit: Kathryn Visneski
In thinking about this, I came across a piece by Carey Nieuwhof which gives perspective. The habits themselves can bring on bragging rights and, with time, turn into just talk and less walk. It’s good to remember not to beat up on ourselves when we don’t start the day thusly, but take each day as a gift to begin again. Wisdom:
“In an age where most people seem to be accelerating their talk more than they’re accelerating their walk, one of the best things you can do to increase your integrity is to humble your talk and accelerate your walk. If you simply make your talk match your walk, the gap between who you are and who you want to be becomes smaller almost instantly.” – Carey Nieuwhof
[I’ve written a lot about habits – see below – mostly because of preaching to myself. :)]
4) Elections – We are days away from the US mid-term elections. I will be so glad when it’s done and settled and the American people have spoken. We are divided on issues, for sure. The politics of US elections aren’t anything to be proud of. Munch of the money that goes into campaigns could so be used in better ways. Too bad I didn’t save the many sleek political postcards we’ve received over the last weeks. They would have made a great pile, worthy of a fire on a cold Fall night. We are almost to election day, and the people will have their say.
I don’t usually point to political articles or interviews, out of respect to you and a desire to remain peaceable. We all have strong opinions most probably and they are better served with face-to-face dialogue. However…here goes. This week a podcast (like above) popped up on my social media feed, involving two people I didn’t know. Classical liberal Dave Rubin and libertarian Andrew Klavan.
Whatever your views, this interview meant a lot to me because it came from two persons who didn’t agree on everything but who were wholly committed to civility, dialog, and learning from each other.
My politics have shifted wildly as I’ve gotten older. I resonated with Andrew Klavan who commented: “I’m a conservative because I’m a liberal.” Pretty much sums it up for me today…awkward and uncomfortable as it is…
5) Making Place – This is a new term for me. “Making space” is something that has been part of my chosen lifestyle for years – “making space at the table”, ” being inclusive”, “giving way”. Making place however is something much deeper.
Placemaking inspires people to collectively reimagine and reinvent public spaces as the heart of every community. Strengthening the connection between people and the places they share, placemaking refers to a collaborative process by which we can shape our public realm in order to maximize shared value. – Project for Public Spaces
Our city, Richmond, Virginia, has much for us to see in terms of murals, green spaces, and neighborhoods. I’m not sure how much of the placemaking has been done by those most impacted by it. It surprised me to find out that the many murals painted on the peeling walls of city building were done by outside artists. They are an art display of sorts around the city, but they don’t really seem to make place for those of us who live here.
What if we ourselves took ownership in “making place” in our neighborhoods? What would we want to add to make our own home places more welcoming, more of who we are and what we want for our children?
Too often we focus on what makes for a bad boss rather than looking at those good leaders in our lives. For the last several days, I’ve been asking friends what makes for a leader of excellence…one who brings excellence to the table and also brings it out in their teams.
Before I asked these friends…from various disciplines (education, health care, private sector, and non-profits)…I developed my own list. As they talked about the good leaders in their lives – either past or present – their characteristics resonated with mine below.
10 Characteristics of a Good Leader
They enjoy their personnel. – Story after story of bosses who made the workplace more pleasant by their sheer enjoyment of their colleagues and teams. They were present. They didn’t have to have the room’s attention. They clearly just took pleasure in the folks with whom they worked (up and down the chain of command).
They know their personnel. – Leaders were described as excellent when they really knew their employees. They not only asked about the progress of work but how the individual was doing as well. They knew successes and failures. They knew the families. Maybe not in so many details, but it was obvious, by their interest that they genuinely cared about their employees…as well as what they were doing on the job.
They treat their personnel with dignity, even in hard conversations. – When conversations were disciplinary or corrective, these leaders still respected boundaries and showed care. No raised voices, no demeaning, no putdowns, no threats.
They reel in stress, instill confidence, and bring perspective. – Along with the above, when outcomes weren’t as hoped or when difficult change had to be executed, these leaders kept drama out of it. What was communicated was that we would get through this…together. Now, that wasn’t always possible, as when downsizing has to happen, for instance, but every effort was taken to care for those most negatively impacted.
They sacrifice for their personnel. – Business coach Ron Carucci wrote a post earlier this year entitled 3 Ways Senior Leaders Create a Toxic Culture. He talks about how easy it can be for leaders to become isolated from the majority of their employees, so focused on the success of the company…or their own success…that employees below them are neglected in the process. Time and time again, friends talked about how leaders would interrupt their own schedule…even travel or meetings…to deal with some difficult situation with a team or employee. This is a rare circumstance, I’m sure, but what a trust-builder, right?
They develop their personnel. – None of us know really what kind of person we can be until we have proven ourselves through experience and training. I hear so often about the problem of “not enough leaders”. Good leaders develop their personnel with broad generous strokes. Then, in time, they will discover who may very well be of the caliber to be in the line of succession for their jobs…avoiding the crisis of “not enough”.
They provide platforms for their personnel to shine. – One comment I received repeatedly was “She believed in me.” or “He knew I could do it.” Being challenged and then given the resources to be successful/effective were huge for folks describing good leaders.
Their decisions make sense to their personnel. – Because good leaders keep their teams up-to-date with vision, plans of execution, outcomes, then their decision-making brought no confusing after-shocks. Besides, good leaders instill trust, so buy-in comes more naturally. Often because leaders allowed their teams to speak into the decision as well. This is huge.
They extend their reputation to their personnel. – By this, I mean that good leaders share – with those on their teams – the responsibility and rewards of engineering a product or service. It’s not just the upper echelon leaders who collect the kudos. It’s the organization as a whole.
They show up when their personnel need them. – Lastly, this characteristic seemed to carry a high emotional ring to it with those I questioned. When an employee is in a tough situation, with an unhappy parent, or a litigious customer, or just having a really bad day, these leaders don’t leave it always to someone else. If they are needed they come…one way or another. “He always had our back.” “She knows me so she knew how hard it was for me that day.” For leaders to show this kind of character requires margin in their lives and willingness to let go of some other piece of their work to show up in this way. Again, I’m thinking these situations are rare, but they reflect a level of leadership that we all appreciate.
Good leaders are others-focused. They have fought off the natural tendency of being self-focused and self-promoting. They are self-aware (they know themselves and know how they may be perceived by others). They have trained themselves in the habit of putting others first. This discipline is the cut of the fabric of excellence in leadership.
Now, I didn’t go into the other critical parts of a leader’s responsibility – that of keeping the business of the organization running well. This was all about what goes into the kind of leader we are glad to work for. When it comes to bottom-line and performance, Carucci in his article shows research that demonstrates the profitability of keeping priorities (like those above) and focusing positively on personnel. Photo Credit: Assad Schuitema, Care and Growth
“If a video camera captured your leadership team in action for a full day, how would you feel about that video being used as training for the rest of the organization? Serving on a leadership team should be viewed as a privilege. And along with that privilege comes a responsibility to behave in ways you would be proud to have the rest of the organization emulate.” – Ron Carucci
What do you think about what makes for a good leader? Please comment below. Whether you comment or not, take a moment to consider those leaders in your life that have made a tremendous positive impact on your worklife…and through that, your personal life as well. Maybe you’re a good leader because of the influence of those who mentored you.
For several years, we had the great privilege of living and working in Cairo, Egypt. My husband directed a Middle Eastern Studies program. I helped him oversee the comings and goings of bright, energetic 20-somethings. When the work, heat, or press of city life became too much, we would escape to the Sinai and the Red Sea. Usually the resort town of Ras Sudr was our quick and quiet get-away, where we could take a weekend just to clear our heads with blue skies and salty sea air.
This time, we went for a week to Dahab, on the far side of the Sinai. Photo Credit: Egypttailormade.net
Dave was finishing his time in this director role and would take a short sabbatical in the US. We would then return to Egypt, this time for a regional consulting job, guiding the expansion of these study centers.
We were tired, and a consulting job was a dream, with the prospect of just giving a hand to other directors – not nearly the intensity of being responsible for so many young people.
Driving the long road to Dahab, through the calming desert of the Sinai, kids in the backseat, Dave got a phone call.
Whoever it was on the other end, (Dave hadn’t called him by name), the conversation, from my side, was warm and affectionate at first, and then serious. As they talked, visible goose bumps rose on Dave’s arms. Goose bumps on a hot deserty day in Egypt?! I knew no one had died from his side of the conversation, but something huge was clearly being introduced by the caller.
When the call ended, I got the details. Dave spoke quietly so the kids wouldn’t be distracted by a call that could change the course (and geography) of our lives. The person on the other end of the conversation was his dearest mentor – a man for whom he had the deepest respect, even love. On the phone call, he had asked Dave to consider not taking the job of consultant but to take a job with him where he would have even more leadership responsibility. Supervising many more than a couple of dozen 20-somethings in one city. This job would require him to provide leadership to about 100 people spread over 6 different countries AND we would have to move from our beloved Cairo.
Thus, the goose bumps.
Dave did walk away from the “easier” job of consultant to take on the much larger, scarier job his mentor asked of him. We did eventually break the news to our children that we would be moving away from Cairo to a whole new country of possibilities and friendships. It was a stretching move for us (more so than our original move to Cairo), and it was a job and situation we would never have aspired to…were it not for this mentor…this multiplier of leaders.
I first heard her speak at the Global Leadership Summit. Her presentation centered on a more recent book Rookie Smarts. This engaging young woman clearly has had multipliers in her own life and has obviously learned from some diminishers as well.
On the inside cover of Wiseman’s book Multipliers, she defines the terms “Diminishers” and “Multipliers”:
“The first type [diminishers] drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum [the multipliers] are leaders who use their intelligence to amplify the smarts and capabilities of the people around them…These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations.” – Liz Wiseman
Have you ever been in a job where you felt your wisdom, understanding, experience were being drained right out of you? As if you were getting stupider and stupider? That can happen…or at least the sense of it happening is so strong it might as well be real. Some of this we must own ourselves, and some of it is owned by our leaders.
[Sidebar – It’s not like diminishers are evil people. Possibly, their focus is so tuned to the endgame that people and processes get lost in the pursuit. I believe if ever they have an “aha!” moment, maybe through the multipliers in their own lives, they could change their habits and disciplines…especially those who become accidental diminishers – in video at minute 28:35.]
This mentor of Dave’s was/is a Multiplier. For much of Dave’s professional life, this man has “popped in” and pressed my husband to reach farther than he might have in his career.
I want to be this sort of leader myself – this one who inspires confidence in others, who sees the possibilities, who risks by giving over control to another, who stirs thinking and enlarges the lives of those in his/her circle of influence…a circle that’s widely inclusive.
Being a leader is a humbling, stretching experience and, for the sake of those under our watch in the workplace, we want to offer the best leadership possible. We can all fall into habits over time that diminish others. Forging disciplines that keep us from doing so is wisdom. Note them from Liz Wiseman’s book:
Wiseman also talks about leaders as change agents – do we reserve the right to make the final decision every time or do we wrestle through decisions with those most affected by them? The latter can definitely be more messy but is also more effective and honoring.
“Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence…He’ll outstretch all your capabilities to make it happen. He is highly demanding, but you feel great. You know you are signing up for something that will challenge you on a daily basis for many years to come. You will challenge yourself and all your capabilities…Exhilarating, exhausting, challenging, gratifying. He’s a big source of energy. He is a source of power and a tail-wind for what we do.” – Liz Wiseman
Thank you, Liz Wiseman. You are a wise woman (I’m sure you get this all the time…couldn’t resist). Thanks also to that unnamed mentor and multiplier in my husband’s life…and to all those multipliers in my life’s journey.
Read Wiseman’s book. [If you watch this video, you will want to buy the book…if I haven’t already sold you.] I’d love to hear your stories of multipliers in your life…and any diminishers that you learned from but (hopefully) were not diminished in the season you were together…maybe you became a multiplier in that person’s life. Journey strong, Friends.
Photo Credit: Picpedia
Photo Credit: Paul Clear
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