Tag Archives: meetings

Monday Morning Moment – Principles of Execution – and Teams That Get It Done

Photo Credit: USAFA

Two workplace scenarios. The first is when either the manager or the team is super excited about a goal, and action items are determined and given to just the right team member and calendared for quick turnaround. Photo Credit: JSC

The second scenario is when either the manager or the team is super excited about a goal, then one or the other digs in their heels. The meeting ends with no clear shared responsibilities, no movement forward, no hope of change.Photo Credit: GangplankHQ, Flickr

Sigh…all the most excellent strategic planning can take place inside a conference room…and without execution. Essentially, nothing happened there.

I’ve had both kinds of team experiences and want to focus on the former one above. Talk about high employee morale when a group of colleagues operate as a finely tuned machine and the yield is high-quality productivity.

FranklinCovey is a leadership consulting firm. I discovered this firm through the book The 4 Disciplines of Execution authored by leaders in the firm.

The 4 Disciplines of Execution: Achieving Your Wildly Important Goals is written by Sean Covey, Chris McChesney, and Jim Huling.

When you go to the website, you actually are able to immediately grow in your understanding of how to influence execution in your company. The video below is an incredible teaching tool – 17 minutes of powerful content on execution:

In brief, their 4 disciplines of execution are:

  1. Focus on the wildly important goals (WIGs). The day-to-day operations always stand against those game-changer goals. Determine to be unyielding on the highest-priority goals (1-3 maximum).
  2. Act on the Lead Measure. [New terminology for me.] The lag measure is the goal itself. The lead measure is what you can influence to accomplish the lag measure. Lead measures are the leverage used to get to the lag measure (goal). Lead measures are “predictive and influenceable“.
  3. Create a compelling scoreboard. I appreciate the wisdom of this (Chris McChesney describes it so well in video above). The scoreboard is not for the manager. It’s all about the players at this juncture, and it should feel like a game. [Actually an element of fun and energy incorporated. What a concept!] The scoreboard would be simple, highly visible and the players (employees) should be able to tell right away from the scoreboard whether they are winning or losing toward meeting the goal.
  4. Create a cadence of accountability. Everybody is going to love this! 20-minute meetings are calendared every week, at the same time. All the people in the room have “skin in the game”.  This meeting is sharply focused on 3 things (related to the lead measures only): each person reports on the week before; reviews/updates the scoreboard; makes commitments for coming week. That’s it! How streamlined and forward-moving, is that?!

[ 4 points taken from the video above: 4 Disciplines of Execution]

Many years ago, I was on a work team that was given the responsibility and liberty to determine what else was needed in the formation of a comprehensive cancer center. We had many places already in place – excellent medical and nursing care, an engaged community, and a charitable foundation to provide extra resources for taking us to a state-of-the-art cancer center.

3 nurses – Kay, Kathy, and I – had the question to answer of “Why Else?” What else did we need? We worked together on the planning and execution of comprehensive support services and education. Each of us brought our own giftings – I had vision and ideas, Kay was an influential nurse manager, and Kathy was detail-oriented and had a gift for taking a project to completion. Some of the services that came out of those problem-solving sessions are still embedded deeply into the DNA of that cancer center today.

Ray Dalio, founder of Bridgewater Associates, presented some of his business principles in a TED Talk entitled “How to Build a Company Where the Best Ideas Win”.

Start at 6:17 minutes in (if you don’t want story and context), and you will hear his wisdom about the importance of radical truthfulness and radical transparency.

“One of the greatest tragedies of mankind: People arrogantly, naively holding opinions in their minds that are wrong…and acting on them, and not putting them out there to stress-test them, and that’s a tragedy.” Ray Dalio

“Collective decision-making is so much better than individual decision-making if it’s done well.” – Ray Dalio

Kathy, Kay, and I had that sort of team relationship – radical truthfulness and radical transparency.

Whether you are part of a team, or an independent entrepreneur, there are excellent principles here.

Finally, in Gerald Leonard‘s piece on Steve Jobs‘ principles of execution, Leonard listed 9 nuggets of wisdom:

1) Do what you love for a living.

2) Build partnerships that will turn into lifelong friendships.

3) Attend college to get an education not just a degree.

4) Join your local industry associations.

5) Experiencing other cultures will open your eyes to new worlds.

6) Find others who have complementary strengths and recruit them.

7) Don’t be afraid to recruit others that are stronger than you.

8) Practice CANI – Continuous and Never-Ending Improvement.

9) When one door closes, another will open if you look for it.

Principles of Execution 014: Insights from Steve Jobs on Visionary Leadership – Gerald Leonard

If you want to take an honest and critical look at your team or company’s success in operation, you have great helps here – in the FranklinCovey’s counsel, in Ray Dalio’s discoveries and in the philosophies of business leaders like Steve Jobs. I’d also like to add anything on teaming by Patrick Lencioni.

I would love to hear how you get to execution…because until you do, it’s just meetings upon meetings.

Please add in Comments below any other resources that have proved helpful to you in getting to effective execution with the added impact of high morale in getting to goal.

Get Better: 15 Proven Practices to Build Effective Relationships at Work – Todd Davis, FranklinCovey

The 4 Disciplines of Execution: Achieving Your Wildly Important Goals – Chris McChesney, Sean Covey, and Jim Huling

YouTube Video – The 4 Disciplines of Execution in a Nutshell

Patrick Lencioni – 3 Indispensible Virtues that Make Teams Successful – Dan Schwabel

Having a Team Scoreboard – The Table Group

Building a Healthy Work Culture – in a Season of Change, Uncertainty, and Dips in Morale – Deb Mills Writer

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help – Deb Mills Writer

Monday Morning Moment – Taking the Social Capital Challenge – 5 Steps Forward – Deb Mills Writer

Monday Morning Moment – True Humility in Leadership – So Not Cliché – Deb Mills Writer

The Five Characteristics of a Highly Functional Team – Dennis Hopper

YouTube Video – 4 Disciplines of Execution – Gwinnett Medical Center – This was personally very satisfying and encouraging for me. My dad was a patient at this medical center during the time when there were banners flying everywhere about it being one of the top medical centers in the country. At the same time, we family members stayed with him around the clock, because nurses did not come when we called, nor were other services offered with any communication that my dad or we mattered to staff. To see that they also came to recognize this was a problem and took effective steps to correct it was exciting.

Life Skills – Stewardship of the Essential in the Workplace – 5 Helps

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A man’s heart plans his way, but the Lord directs his steps.                      Proverbs 16:9

“He who believes in Me [Jesus], the works that I do he will do also; and greater works than these he will do, because I go to My Father.” John 14:12

5 Helps to Keep Essentials in Focus

1) Pray – do business with God on the issue of stewardship of work.

2) Re-visit your job description/annual goals. Do they match up?

3) Determine when you’re sharpest or freshest & guard that time.

4) Practice intentionality with meeting invites & other distractions.

5) Do what only you can do whenever possible.

Books, blogs, and experts abound in the field of leadership and workplace productivity. A challenge for me at work is the constant press of the urgent, and the seeming necessity of meetings upon meetings. I actually don’t really mind meetings; processing in group is my method of choice for information-sharing and developing strategies. Yet, there are those colleagues of ours whom we depend on for deep thinking and creative planning and who need time in quiet to accomplish that.  Too often their work-day is packed with people (either across a meeting table or through electronic communications). They’re then less able to be proactive in their thinking and more prone to reactive decision-making.

Shane Parrish (@farnamstreet) wrote about this phenomenon several months ago. The title of his article was intriguing: “Most of what you are going to do or say today is not essential”.

I don’t want to spend my life doing things that don’t matter, especially in the huge investment of life at work.

In the above article, Parrish continued: “If you’re a modern knowledge worker, odds are you’re going to go to work, read some emails, reply to some emails, attend some meetings, grab a coffee, have lunch, attend another meeting or two, catch up on emails, and finally head home. You’ll be busy from the moment you get to work until the moment you go home. When you do find a nook of time, you’ll likely be bombarded with beeping, dings, calls, and other people who only need a sliver of our time. After all, they too have something urgent to do. They too have a deadline.

After a long day, you’ll come home mentally and physically drained. Eventually you’ll reach a tipping point and say enough is enough. The very next day you’ll head into the office vowing to change things. You’ll start to think about how to work more productively when, ding, a meeting invite pops up for an urgent meeting to decide the fate of a product.”

Later in the article, he said, “Sure we do more busy work, but we’re doing less real work. To get any real work done we come in early, stay late, or both. That’s the only way we can get some peace and quiet.”

We must take a step back from our hectic workday and refocus our thinking on why exactly do we have our jobs anyway. Why were we given the responsibilities we have or how are we to use the authority/influence we have? Are we being good stewards of what is absolutely imperative or are we just ticking off what is necessary? We have to recapture the essential elements of our work before they’re lost in a muddle of ineffective organizational structure.

There has been lots written on effective leadership, workplace productivity, and time management. For me, these 5 helps encourage me in resetting my priorities when I lose balance or energy or joy in the work:

1) Pray – really do business with God on the issue of your stewardship of your work. Are you being faithful in the essentials?

2) Re-visit your job description and annual goals. Do they match up or have your time and mental energy been outsourced to other activities eroding your creativity and productivity?

3) Determine when you are the sharpest or freshest and guard that time of the day for the most essential thinking and decision-making you need to do. “Silence” the distractions for that block of time.

4) Practice intentionality in dealing with meeting invites, drop-ins, phone calls, or email. Urgent matters will come up and may need only your attention for some part of them. Just beware that you don’t fall into a habit of doing what may come easy – for example, filling up your day with meetings generated by others leaving you with little time for  your own responsibilities.

5) Do what only you can do whenever possible. You’re in the position you’re in, hopefully, because you are just the right person for that job. What is it that you need to be focused on? You don’t just ignore the other needs of the office or organization that vie for your attention, but you help work out how best (either through a process or another person) those needs are met.

What has helped you in stewarding the essentials in your work life? What are your particular challenges?

Shane Parrish – What You Do Today Is Not Essential

Biblical Time Management

Michael Hyatt on Cutting Your To-Do List in Half

Time Management Matrix

5 Tips for Increasing Workplace Productivity

5 Real Tips to Get More Done at Work

 

Worship Wednesday – Fanny Crosby’s Blessed Assurance

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Let us draw near with a true heart in full assurance of faith… Let us hold fast the confession of our hope without wavering, for He who promised is faithful. – Hebrews 10:22a, 23

Fanny Crosby (1820-1915) was an American songwriter. She wrote the lyrics to more than 8000 hymns. Many in church today do not sing the hymns of old, but even my millennial children know all the words to Crosby’s Blessed Assurance.

Blessed assurance, Jesus is mine!
O what a foretaste of glory divine!
Heir of salvation, purchase of God,
Born of His Spirit, washed in His blood.

Refrain:
This is my story, this is my song,
Praising my Saviour all the day long;
This is my story, this is my song,
Praising my Saviour all the day long.

Perfect submission, perfect delight,
Visions of rapture now burst on my sight;
Angels descending, bring from above
Echoes of mercy, whispers of love.

Perfect submission, all is at rest,
I in my Saviour am happy and blest;
Watching and waiting, looking above,
Filled with His goodness, lost in His love.

The history of the hymn is a quick glimpse into Fanny Crosby’s life. She was visiting in the home of a composer friend who had just written a melody. The friend, Phoebe P. (Mrs. Joseph K.) Knapp, asked her what came to mind upon hearing the melody, and Fanny responded immediately, “Blessed assurance, Jesus is mine.” She then completed the rest of the lyrics shortly thereafter.

Fanny wrote both secular and sacred music and taught school. She was also profoundly concerned for the urban poor and lived most of her life in and around the poorest neighborhoods of New York City. She was a vocal protestor against slavery and testified before the U.S. Senate in support of education for the blind.

Fanny Crosby had been blind all her life.  Her physical eyes were dark but her spiritual vision was crystal clear.  She commented often how if she’d been sighted she might have missed the depth of awareness of God and His nearness to her. [Autobiography of Fanny Crosby]

Her songs communicate strong emotion and deep devotion. I am thankful to have grown up attending summer revival meetings and church camps where these hymns were regularly a part of the program.  Some of my favorites are: I Am Thine, O Lord; Jesus is Calling; Praise Him, Praise Him, Jesus our blessed Redeemer; Redeemed how I Love to Proclaim it; and To God Be the Glory. Just remembering the titles of these great old hymns takes me back – to warm summer nights; women fanning themselves with paper fans advertising the local funeral home; preachers making passionate appeals as if a matter of life and death; singing “one more verse” of one of those Crosby hymns.

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Or at church camp, by a lake, around a huge crackling fire popping and sending sparks up to the dark night sky; all of us circled around, singing and praying…for our sinful teenaged selves or for the friend on either side of us. Those were experiences deeply imprinted in my life’s story – those experiences, Crosby’s hymns, and the God of those hymns.

Some of my contemporaries write about those experiences as emotional ploys to bring some weak soul to a public profession of faith. All I know is that God grabbed hold of me in a very real way through the music of those old hymnists like Fanny Crosby.

She was one who knew God – who saw Him with eyes that couldn’t see anything else. And at some point, early in her life, she became one who only had eyes for Him…and that intimacy is reflected in her hymns. God Himself is marvelously magnified in her hymns. Blessed assurance.

Blessed Assurance by Third Day (with Lyrics)

Blessed Assurance by Third Day (Live)

Blessed Assurance by The Angelic Choir

In Christ Alone – a contemporary hymn by Stuart Townend and Keith Getty

Fan Photo by Brian Brown