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Monday Morning Moment – Complaining Rewires Your Brain – How to Curb (Maybe Not Stop) Complaining

March 18, 2024 admindeb 2 Comments

What’s the last thing (or person) that caused you to complain? You felt totally justified, right? When we think of the negative aspects of complaining, others come to mind as being “those people”. The complainers, the contrarians, the grumpy people, or the ones you just can never please.

For much of my early life, people who knew me well would describe me as a Pollyanna, someone who looks for the silver lining, the good in people, “the cup half full [or fuller], the possibilities. “If you can’t say something nice, don’t say nothing at all.” The Pollyanna turns into an accidental contrarian.

Monday Morning Moment – Spend a Minute with Pollyanna and the Contrarian – There’s a Place for Each of Us – Deb Mills

Maybe life itself changes us – dealing with hard situations, losses, failures, etc. We harden a little. We analyze, scrutinize, and make ourselves the tweakers of people and things (always looking for those little improvements that, we think, need to be made).

Once we begin to complain, we find others willing to join in. Commiserating is born. It’s not a happy community. Complaining becomes a habit and even a lifestyle, if we’re not careful.

Monday Morning Moment – Grumpy Begets Grumpy – Understanding It, Not Reacting, and Turning It Around – Deb Mills

On Sunday, we listened to Cliff Jordan‘s sermon entitled “Complaining in the Wilderness”, pondering the strangeness of a delivered and protected people’s complaints against God.

Cliff talked about how complaining actually rewires the brain – how we see others, ourselves, our circumstances, and even God. I’m not going to address the science of this, but do an online search and you’ll see how this happens and the negative outcomes of chronic complaining.

The source of complaining, Cliff noted, relates to our memory. Do we focus on the irritants to the detriment of remembering the good in our jobs, the people we work with, the many graces of life, and the kindness of God? Complaining has a stubbornness to it. It wants satisfaction and has very little patience for others. As we practice more positive thinking, we are poised, not to minimize the situation but to maximize the potential outcome…including safeguarding our relationships.

The Destructive Power of Grumbling and Complaining – Michael Brown

Andrew Kirby, a successful Youtuber and entrepreneur, actually posted a super helpful video on how complaining rewires the brain.

Kirby also acknowledged that not all complaining IS negative. When we complain about something, it’s an indicator of a change that might need to be made.

The key is to not stay in the complaining mode but to act in a way that brings positive change. Too much complaining can drive a person to make unwise changes, based on advice given to them by sympathetic hearers of their complaints. Better to be judicious in what change needs to be made and take wise steps toward that change.

The prescription for rewiring our brain away from complaining is straightforward and easy, with practice. In fact, these four reminders could easily sit on a card at our work station to help us stay on the road and out of the ditch:

Be grateful. – Keep a journal and write down things/persons for which you’re grateful – morning and evening. Turn your thoughts toward gratitude when you’re tempted to go negative/complaining.
Catch yourself. – Shake off the temptation to complain before your friends/coworkers intervene…or pull away. Learn to catch yourself and change course.
Change your mood. – If your emotions start to spiral downward, shift your environment. Take a walk. Listen to music. Step away from your work station. Grab a few minutes with a friend.
Practice wise effort. – “Wise effort is the practice of letting go of anything that doesn’t serve you. If your worry [complaint] won’t improve your situation or teach you a lesson, simply let it go and move on.This is much easier said then done, of course, but if you write it out, ask friends for advice, and take some time to think it through constructively, it really can be done.” – Daily Health Post

All this is common sense. Still, in an age of outrage, we must practice thinking positively (refraining from chronic complaining) until it becomes a discipline…a healthy habit.

“What you practice, you get very good at.”

As that relates to complaining, do we really want to get good at that? No. In fact, practice doesn’t always make us good at something. We can practice unhelpful, unhealthy habits and they can become ingrained….even permanent…unless we intentionally do the work to reverse them.

When we know something needs to change, make the complaint count by refusing to think ill of others involved and taking your concern to the right people. Make yourself part of the solution. Whenever possible, remember all the good you can. It will keep you humble and grateful.

How and Why You Should Stop Complaining – Elizabeth Scott Ph.D.

The Three Types of Complaining – Robert Biswas-Diener

How Complaining Rewires Your Brain for Negativity – Travis Bradberry

How Complaining Rewires Your Brain for Negativity and Literally Kills You – Janey Davies

Monday Morning Moment – Rewiring Your Brain Toward Thinking in the Positive – Deb Mills

Monday Morning Moment – Negativism – Its Cost and Cure – Deb Mills

How to Stop Complaining: 7 Ways to Change Your Attitude – Amber Murphy

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5 Friday Faves – Best Of’s – Building a Great Organizational Culture, Naming Our Grief, Habits of Mentally Strong People, Book of Opposites, and the Story of God for Postmoderns

June 28, 2019 admindeb Leave a comment

[Not much time this week for discovering or writing – here are some of my favorite faves, going back a ways.]

1) Building a Great Organizational Culture – a Podcast – 5 Leadership Questions about Building a Great Organizational Culture – This is a great conversation between Barnabas Piper, Todd Adkins, and Eric Geiger on organizational culture. They define culture as “shared values beneath the surface that drive behavior”. Aspirational values (what takes place on the wall) are distinguished from actual values (what takes place in the hall). What is your workplace culture? “We don’t treat people like that here”. Like what? What culture do you have or hope to build?Photo Credit: Slideshare.net

Also see Organizational Culture and Climate – SlideShare.

2) Naming our Grief – Grief always has a name and naming our grief helps us to heal. Having lived overseas for many years, we understand “Hellos-Goodbyes-Hellos” – both the sorrows and the joys of them. As the years go by, we experience job changes, relocations of friends and family, and deaths of loved ones. This November will be the 17th anniversary of my Mom’s Homegoing, and every day I still think of her. That grief definitely has a name. Sometimes grief feels more vague, like a sadness with a cloudy source.

When I found this piece Because Grief Has a Name by Abby Alleman, it touched my heart. She says it well:

“Naming grief is our heart acknowledging its significance and place in our lives. In this way, grief is a friend, like Sadness from the movie Inside Out. Photo Credit: Aepadillablog

It teaches us the shape of our own unique story and guides us to tastes of the ‘fullness of joy’ found in God’s presence. Acknowledging and entering grief also guards our hearts from the calcifying effects of the denial of pain, hurt or loss. Instead of resentment, bitterness or hatred, we get healing, strength and hope. We also become those who grieve well with others. This is a true gift.” – Abby Alleman

3) Critical Habits of Mentally Strong People – Travis Bradberry published a super helpful article on mental toughness. He lists 15 critical habits of mentally strong people. Take a minute to go to this article for some quick, clear counsel on building up your mental muscle. – not just for work, also for anything where mental toughness (not hardness) would help.Photo Credit: Slideshare.net

4) Book of Opposites – Jennifer Kahnweiler has written a fascinating book on Introversion-Extroversion. The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together. My husband is a introvert and I am an extrovert. We have been married 35 years and have worked together many of those years. We have learned a lot of Kahnweiler’s wisdom on our own…and after quite a few years of struggle. This book is very helpful and empowering for any partnership between introverts and extroverts.

Photo Credit: Amazon.com

Skip Pritchard wrote a great review here.Photo Credit: SkipPritchard.com

5) The Story of God for Postmoderns – How would you answer the question, “What is the Bible all about?” If you were to prepare an answer of this question for a Post-modern, you might be disappointed. A true post-modern is probably not going to ask you that question. However, what if our friends could get hold of the idea that the Bible is not just a grand story that Christians have concocted? The Bible, in truth, is a winsomely unified story God actually tells about Himself from the first page to the last. Dr. David Teague, in the article, The Biblical Metanarrative, lays out the clearest explanation I’ve ever read of the Story of God – of how the Bible is God’s own revelation of Himself to His people. Don’t miss this gem.

Photo Credit: Peanuts, ParkingSpace23.com

Bonus: Phenomenal Classical Guitarist – This guy. Nathan Mills – related to us? Photo Credit: Duy Nguyen

Yes. I get to be Mom to this amazing young man… Because we are related and it’s not always comfortable for him how effusive I am about his music…I restrain myself. Unsuccessfully. Right now, he’s fairly new to that larger world of music, but he’s playing, teaching, arranging, and composing. One day, you will know him if you don’t already… Mark it down.

A video from his early days with Nathan Mills Guitar:

…and his latest arrangement (June 2019) on his Beyond the Guitar YouTube channel:

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Monday Morning Moment – Taking Care of Our High Capacity Employees and Volunteers

November 13, 2017 admindeb 2 Comments

Photo Credit: Ben+Sam, Flickr

The Energizer Bunny is an iconic symbol of its own message: “It just keeps going and going…” Such is our belief in high capacity employees and volunteers. In fact, the default is never imagine these tireless folks could run out of steam.Photo Credit: Sarah_Ackerman, Flickr

They don’t usually. However, there are situations when their “keep going and going” is out the door.

Photo Credit: LinkedIn

This week, Carey Nieuwhof, one of my favorite leadership guys, pointed us to the 6 reasons he believes we lose high capacity volunteers.

[High capacity: Nieuwhof describes these folks as those who “can attract other capable leaders; don’t drop balls; love a challenge; constantly overperform”.]

This content is easily generalized to the workplace.

Before we launch into Nieuwhof’s observations, let’s celebrate high capacity folks for a moment. Even as you read this, you may be thinking of a colleague or fellow volunteer who immediately came to mind. That person who stays long at-task after others have lost interest, determined to figure out the solution or finish the project. That person we count on to be “a rising tide that lifts all boats”. That person who carries the ball or puts all she has in the game as if the outcome depends on her. Dependable, tireless, and visionary. Like in the classroom, we in leadership roles too often focus on others more than these because 1) others are either more needy or more demanding, and 2) we figure these “energized” ones don’t need our oversight.Photo Credit: Pixabay

We communicate core values in this, whether we’re aware or not. Nieuwhof’s insight and counsel are much-needed in a high-pressure workplace or organization. For leaders who themselves are already stretched, we count on our high capacity folks to stay at the work they love and we focus our energy elsewhere. Actually, the return on such our investment here, as prescribed by Nieuwhof, would work to our advantage.

6 reasons you’re losing high capacity volunteers (employees)

The challenge isn’t big enough. – When the role is too well-defined and task-oriented with little scope for a broader impact, high capacity individuals may lose interest. It’s less that they have to matter (to the larger organization) but that their work matters…and they can see that by the trust given to them in the challenge.
Your vision, mission and strategy are fuzzy. – Nieuwhof defines these as: “Mission is the what. Vision is the why. Strategy is the how.” If high capacity individuals are clear on the why, they can engage with the mission and go all crazy with the generation and execution of strategy. Leaders are wise to set vision and then let loose these folks to get after it.
You’re disorganized. – Plenty of us struggle with being organized. It can come with the chaotic schedule of leaders and managers. As we work with our high capacity employees and volunteers, we are wise to focus on providing them with what they need to be successful (direction, resources, right people at the table – including those in charge, on occasion). As time-consuming as this may seem, the outcomes will always be worth it.
You let people off the hook too easily. – Nieuwhof doesn’t mean this in a mean-spirited way. Without intention, we can find ourselves modeling a low-accountability, slacker-friendly work ethic. Not because it is what we value but because our own heavy work-load keeps us from moving our personnel (or volunteers) to the next level of performance. We talk about it (in meetings galore) but we struggle to truly expect it in a real (work)life situation. We keep depending on our high performers to carry the bulk of the workload. High capacity individuals don’t necessarily mind the work but they crave high standards. They see the value and want it for themselves and for those they work alongside. Again, not in a mean way but in a genuinely caring way.
You’re not giving them enough personal time. – Ouch! Where on our full to busting schedules are we going to insert time to touch base with our high capacity folks? We’re talking minutes here – fractions of time in a workweek – that will yield way more than we think. Dropping a meeting or two off our schedule to add face-time with these individuals will speak volumes to how you value them and what they bring.
“Unless you’re intentional, you’ll end up spending most of your time with your most problematic people and the least amount of time with your highest performing people. Flip that.” – Carey Nieuwhof
You don’t have enough other high capacity volunteers (or employees) around them. – We make a grave error in judgment when we think our high performers just want to be left alone to do their work. These individuals are often energized by others like them. They welcome opportunities to learn from and encourage each other. Turn over large projects to these folks and give them the authority and resources to run them together. Then give them the perks of such responsibility – they present on the project; their names are linked to the project; they travel to represent the project. Is it because high capacity individuals need the recognition or significance such a collaboration gives them? No. They have already had the satisfaction of doing a good work with valued coworkers. What this does is to say to the company, organization or world that their bosses truly know and publicly value their contribution. That matters.

A lot to chew on on a Monday morning. Thanks, Carey Nieuwhof. Please write another piece on how you apply this wisdom in your own workplace.

[By the way, y’all, don’t miss the Carey’s commentary on his 6 reasons AND the comments at the end of his blog – so good!]

Blessings!

6 Reasons You’re Losing High Capacity Volunteers – Carey Nieuwhof

9 Phrases Bosses Should Say Often to Inspire and Motive Others – Marcel Schwantes

The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People – Gary Chapman & Paul White

The 5 Languages of Appreciation in the High-Tech Industry: a Tool for Engineers to Grow Soft Skills – Paul White

8 Bad Mistakes That Make Good Employees Leave – Travis Bradberry

Great Entrepreneurs Look After Their Employees

Photo Credit: Pixabay

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Monday Morning Moment – Roadmap to Achieving Your Goals in Real Time and Regular Life – 10 Sure Turns

February 13, 2017 admindeb 3 Comments

Photo Credit: edX

Life happens. Whatever our hopes, goals or dreams, we go after them in real time and regular life. The challenge is to not lose sight of them in the course of working your day-job, whatever that might be. Jon Acuff’s book Do Over came out at a very timely place of transition in my life. The recurring theme of his book was to do what it takes to get where you hope to go – not finding yourself at the end of your career realizing you just clocked in and out of “someone else’s job”…for decades. The daily of our lives can snuff out or overshadow where we knew in our hearts we wanted to go…in work, relationships, and vision. Mark that and take positive steps through it.

I’ve read ever so much more about goal-setting than I’ve actually used. In thinking of goals and action plans, I can actually feel an eye twitch coming on…and all I want to do is eat junk food and check Facebook. Alas…goal-setting is a challenge…but a worthy one.

Roadmaps are helpful for me. Not only with finding the destination but also with marking progress, checking for more scenic routes, noting markers which teach us stuff, and pointing to rest stops.

After reading the articles linked below, a roadmap for decision-making has emerged that makes sense to me…and hopefully will be helpful to you. We need goals or we are never fixed on a mark toward which we launch our best efforts. The key, however, is not just in deriving the goal but, setting a course that aligns with our relationships and responsibilities. That way, when setbacks come, they don’t put us off-course. We just deal…and get back on course.

So here we go:

10 Sure Turns Toward Achieving Our Goals

Listen to the Longing – As we get older, our goals change in life. Still at a heart level, we have longings for a life of deep purpose and genuine achievement. Those longings may be as unique as we all are as people. We are never too old or our lives too far-spent to tune into that longing. It’s never too late.
Tell Those Closest to You – Don’t keep to yourself what you would love to pursue. Tell those who care for you so much that they will pour into your vision and your goals. Fear of failure or disappointment won’t diminish your hopes if others share them with you…because they love you and believe in you.
Set Goals and Then Revisit Them With “Why’s?” – This is actually some of the hardest work of moving forward and stymies some of the best of us. Serge Popovic breaks this down in a helpful way by looking at the systems (or commitments) that help us get to goal. The goal is our destination but we daily make decisions and take action toward that goal. These rhythms are part of the discipline of achieving our goals. They also inform our direction as we revisit our goals and ask the necessary “why’s”.Photo Credit: Dreams Procrastinated
Consider the Costs and Work Them into Your Plan – In setting course to meet life goals, there are givens we must consider. Taking care of our family is an obvious one. Managing our time around other responsibilities. Not missing our children as we strive toward that goal that can stretch years ahead. The costs don’t have to alter our course, but we must reckon with them.
Organize Your Life – Why is this important? Organization can have a huge impact on recouping the costs (in #4) and in freeing us up to potentially getting to goal faster. Do be careful what you organize OUT of your life…especially relationships. Make wise decisions here… It’s one thing to get rid of stuff or downsize time-wasters, and another thing to neglect relationships.Photo Credit: Paul Sohn
Choose and Develop Your Team and Expand Your Network –
Speaking of relationships, this is one of those circles that can pay huge dividends for all involved. Rarely do we make goals that don’t include the investment of others. Think through the people you know and who of those would be a great support to your future. They could be idea-generators, mentors, investors, content experts…and some could be family who mostly cheer you on and pray for you in the battles.
Take Action or Execute Your Plan – What? Taking action is point 7 on a 10-point roadmap?! We have clearly taken action in multiple ways already, but those preparatory functions have set the stage for a strong start to execution. Even through Steps 1-6, we may have already re-framed what the plan looks like. Being proactive before we set the plan in motion greases the tracks for achievement. The action plan will be revisited often…which actually makes it less stressful for me to develop. Melanie Curtin even writes about journaling our goals and action plans, giving us a daily view of progress.
Deal With the Drag of the Past – This is a preemptive strike against those emotions that form barriers to reaching our goals. That dull sense of foreboding, the failures of the past, the gnawing insecurity, the temptation to blame…. None of these keep us from reaching our goals, unless we empower them to do so. Lighten the load by cutting the ropes on the past. One caveat: the “drag of the past” doesn’t include wisdom we’ve gained – Remember that part of the past always.
Allow for Respites and Setbacks – Again, life happens. I have had to sideline some goals in recent months because of health and family issues. They are not gone from my mind or my habits…but they are sidelined for the moment for real life things of more urgent need. However…these kinds of things can become normative if we aren’t careful. You don’t want to lose momentum …keep moving toward your goal if at all possible…even if it’s ever so slowly. At some point, sooner than later, revisit and reset goals…and rest when that’s the greatest need.Photo Credit: Bloom to Fit
Celebrate and Express Thanks All Along the Way – no explanation needed here. This isn’t just for the finish line but for every step along the way. For every barrier that we turned into a door. For every problem we forged into an opportunity. For every God-orchestrated appointment and “per chance” meeting. Celebrate. Show gratitude. Widen the circle – your achievement is enjoyed by many!Photo Credit: Morning Business Chat

Hopefully, you found this helpful. The resources below informed this piece and are all rapid reads if you want to go deeper in a direction. I hope your main-takeaway is that you can achieve and starting today is not too late…starting is the point. You’ve got this!

Achieve Your Goals – Is Your Roadmap the Right Way Up??? – Wendy Tomlinson

Goals vs. Commitments: A Simple System for Long-term Success – Srdjan “Serge” Popovic

10 Quotes That Will Radically Reshape Your Idea of Calling – Paul Sohn

50 Goal Quotes that Will Inspire and Motivate You – Marelisa Fabrega

When It’s Good to Be Bad – The Road to Excellence Is Paved With a Few Lapses On the Way – Cody Delistraty

6 Ways You Are Making Life Harder Than It Has to Be – Paul Angone

How to Crush Your Goals in 2017 – Travis Bradberry

Crushing Your Goals…God’s Way – Stephen Altrogge

Want to Improve Your Focus and Lower Stress in 2017 – Take Up This One Simple Habit – Melanie Curtin

YouTube Video – A Tale of Two Brains (“The Nothing Box”) – Mark Gungor

Photo Credit: AllGroanUp

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Monday Morning Moment – A Word of Wisdom for the New Year – Holding Onto Good Employees

December 19, 2016 admindeb Leave a comment

Photo Credit: Forbes

It’s the end of the year…anyone who is able is grabbing those vacation days and running with them. Probably few people are reading leadership posts this week, but even on end-of-year time off, I still think about the workplace. Occupational hazard (so to speak).

Thinking about the coming year always sets momentum for change for me. Not just wishful New Year’s resolutions…but actually taking strategic steps toward some change or another. When I came across Ron Carucci‘s post this week on leadership, he got me thinking about what keeps us on our jobs…and what causes us to pull away.

Thinking about work, we gravitate to what challenges us more than what satisfies us. Having interesting work, close colleagues, and a good boss would be a wonderful way to start the new year. If that’s your situation, then you should be off sipping hot cider, head in that new book, or playing games with your grandchildren.

If the challenges of your job are causing you to rethink whether to stay or look for other work, take some time to evaluate what is it that would put you on such a course of action. Having a job at all is no small thing. Go slowly in changing course and know, for sure, why you would make such a change.

There’s a cliché that surfaces in leadership articles (like the ones linked below) which speaks to the reasons why employees quit. It goes something like this: “People don’t leave jobs; they leave managers.”Photo Credit: Pinterest

Bosses have their own struggles – balancing the bottom line with keeping their employees equipped and engaged. It can be complicated to keep the customers, employees, and investors all pleased with their efforts and the product/service provided. Still…it is those in leadership that have the onus of keeping the best employees on the job.

So much has been written about this, because losing good people is hard on everyone in the workplace. Carucci talks about the three types of power that bosses wield: positional, relational, and informational. Using their power, managers can do much to assure fair treatment throughout divisions, to invest personally in individuals and teams, and to keep information pathways open and multi-directional. Read more of Carucci’s advice here…and here.

I’ve had some great bosses across my career – bosses that made me want to stay even when the work had become too hard or too same and colleagues had become too wearisome (or maybe it was me). There were times I stayed because of my relationship with that boss.

One of those bosses was Mary Florence Woody. In my first job after graduate school, she was the director of nursing of an 1100-bed inner-city teaching hospital. I interviewed with her for the oncology clinical specialist job. In my mid-20s, full of youth and confidence with little understanding of how much I didn’t know, I presented myself to this great lady. She was a giant in nursing in those days, and for all of her career actually. She asked me big questions that day and listened deeply, and somehow I got that job. It was a tremendous launch into a profession that was very kind to me.

Photo Credit: WHSC

Ms. Woody gave me some great counsel that day. She told me not to let my youth or inexperience define me. “If you determine to get to know and revere the people and their work, at all levels, then respect and regard will be returned to you.” Over the whole of my seven years working there, in the role of educator and practitioner, I did as she had advised. Mopping up spills, delivering food trays, making beds, troubleshooting equipment, rounding with physicians, nurses, dietitians, and chaplains. In whatever capacity the patients were served, I tried my hand at it. Not always well…but with persistence. That’s how I learned how valuable each person was on the team…and it helped me have perspective on the piece of care I provided as well.Photo Credit: Massey

Mary Woody helped me from that first day. Did we hang out together? Absolutely not. She had enormous responsibilities and time constraints, but she communicated what mattered. Ms. Woody cared about her employees and it was obvious to all of us. She also let us find our own way, but not without applying her position and influence on our behalf.

Was I a “keeper”? Not sure…but I never had to guess whether Ms. Woody had confidence in me. She did…and the strength of that kept me out of the ditch for months into that new role. In fact, opportunities came my way that I could never have imagined. Thanks to Ms. Woody and other colleagues like her, I left that job to teach at Yale University…having so much more to offer than before.

All that to say what? When we look to the future as to whether we stay in a job or leave for another one, we must reckon with what matters most to us. There is no guarantee we won’t find a similar set of circumstances in the next job, so there’s that…

I hope you’ll read the Carucci, Bradberry and Myatt articles below. They all resonate with the same message, just different aspects of it. What can make a difference in keeping quality personnel on the job? Care and control are the critical components – more caring and less controlling. Something we can all consider in the new year…whatever our position…

Photo Credit: LinkedIn

Hold onto that resignation letter for a bit. What would compel you to stay? When the right next job presents itself, take it…absolutely …but know for sure why you’re leaving this job. Then leave burning as few bridges as possible…like Jon Acuff advises, “Make sure you leave with one finger raised high: your thumb. As in, ‘Thumbs‑up guys. Thanks for letting me work here. I’m off to a different adventure, but you guys are awesome.'”

If you stay, maybe you can influence others by genuinely caring for them and by letting go of some control yourself. If your boss struggles in these areas, she could learn from you. Who knows?

Happy New Year…done with thinking about work for today… Bring on the apple cider.Photo Credit: Foodie Misadventures

Three Ways to Lead That Ensures Your Best Talent Stays Committed in 2017 – Ron Carucci

Bad Mistakes That Make Good Employees Leave – Travis Bradberry

9 Things That Make Good Employees Quit – Travis Bradberry

10 Reasons Your Top Talent Will Leave You – Mike Myatt

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Monday Morning Moment – People You Love Working With – and Becoming One of Them

November 14, 2016 admindeb 2 Comments

Photo Credit: AskMen

It’s Monday morning and whatever you’re facing today, these folks help to bring down your stress and lighten your load…just by being in your path. You can name them easily. They are the ones who make you laugh and see a different side to your situation. They are the ones who give you second thoughts when considering a job change. They are the ones who add value to you, not just as a colleague but as a real in-the-skin human being. These are the folks who can turn the course of your day with just a few minutes conversation…or even a wave from across the parking lot. It’s just that simple.Photo Credit: Mashable

For you guys in a dark place…and not one person comes to mind…maybe, it’s good to think back…to people in your past who helped set you on a positive course in your career…think of those people. If you are in a hole in your workplace right now, and many of us have been there at some point in our professional lives, could you rally and become one of these people who light up the place?

Photo Credit: Friendship.about

Here’s the challenge for today. I read an article by content strategist Scott Tousley recently which got me thinking about this. Is it possible to become “a rising tide that lifts all boats”? If you’ve read this far, you probably are already that kind of person. However, if somehow you struggle with keeping fellow employees in your view while dealing with large-scale problem-solving, you might want to consider a personal assessment and do-over. It’s never too late.

Scott Tousley – who has the longest eyelashes and most infectious smile – also gets to live and work in San Diego, California. Besides all that, he writes really insightful articles about the workplace. His article, The 9 Habits of Insanely Likable and Charismatic People, is so good, I’m not going to write my own commentary on this topic, because you HAVE to go read his article. It lists the 9 habits (included below) with real-life anecdotes, brilliant support data, and links to read more. So don’t miss it – lightning-fast read for us visual learners.

Tousley’s 9 habits of insanely likable & charismatic people:

1. They are empathetic

2. They are humble

3. They are vulnerable

4. They have a sense of humor

5. They are present

6. They are genuinely interested in EVERYONE

7. They avoid social narcissism

8. They are generous and altruistic

9. They reciprocate praise (and take blame)

Being likable and charismatic isn’t about being popular or climbing the career ladder as much as it’s about making a huge chunk of our lives just more enjoyable… We have choices here.

Photo Credit: The Question Academy; LinkedIn

If you had trouble calling to mind people you really like at work, then you’ve probably fallen down but you can get up! Don’t let that snarky, seemingly self-important coworker or boss mess with your head and steal your joy. Refocus to those in your workspace who you can’t help but be encouraged around them. Don’t miss them in that cloud of bother over the less likable ones around you. So what if they don’t seem to care about you or others at work. You be one who cares…and it can make a big difference. Take Scott Tousley’s excellent counsel in noting and affirming those likable ones around you…and set your course to return to being one yourself.

The 9 Habits of Insanely Likable and Charismatic People – Scott Tousley

4 Simple Questions That Will Instantly Make You More Likable at Work – Sara McCord

Being More Likable at Work – Cherie Burbach

10 Traits of Likeable People – Evan West

13 Habits of Exceptionally Likeable People – Travis Bradberry

How to Develop Your Charisma and Become More Likable – WATCH the Olivia Fox Cabane Video – Patrick Allan

How To Be More Likeable at Work – 10 Things To Do Today – G. L. Hoffman

YouTube Video – Amanda Gore – Stress Busters and Mood Management and Turning on the Joy Switch

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Monday Morning Moment – Forming 5 Simple Habits that Lead to Success/Effectiveness

July 5, 2016 admindeb 3 Comments

Photo Credit: CGInternational

Habits. Daily routine. These are things we wrestle with. Fortunately the more we wrestle and stay on them, the more successful we are, and (hurrah!), the more our lives are positively affected. Ben Slater has posted a very doable routine in his piece 5 Simple Daily Habits That Lead to Ultimate Success. They are:

Wake up early. Slater is not talking waking up early enough to just get to work on time. He’s talking 5ish. To wake up that early requires going to bed early…not just napping on the couch (guilty), but habitually, getting to bed early to get up early. This is determined by how much sleep you need…whether you’re a morning person or night person, that amount of time is pretty much set. “Sleeping in” – that weekend luxury – can derive negative gains. Is it worth it? Just asking the question he raises.Photo Credit: The Female Network
Exercise regularly. OK, so nothing new, right? This is not about staying in shape, physique-wise. That could be a benefit of exercise, but the goal is to sweat! We know the great benefits to regular exercise, many of which are mental. Feeling happier is one. It’s making exercise a habit that’s key here – for all its physical, mental, emotional, and even vocational benefits.Photo Credit: Beamery
Focus, don’t multitask. I have actually prided myself for years on the ability to multitask. No more. It’s possible it wreaked havoc on my memory and probably on the quality of my work and relationships. Slater talks about the importance of a daily routine of planning, execution, review and starting a plan for the next day. “Work out the 3-5 things that you need to accomplish over the course of the day and focus on them first.” Focus is key. I’m learning.Photo Credit: Massolutions
Learn from mistakes. When our day doesn’t go quite how we hoped, we too often default to blaming (too many meetings, interruptions, demanding bosses, time-wasters and trust-busters). We make mistakes in our decision-making and assessments; what’s important is that we deal with them humbly and proactively. Refuse to blame others. Learn from the mistake and move on. Sidebar: If it’s someone else’s mistake or poor judgment or questionable character, then learn from their mistakes as well. Don’t get muddled up, fuming about another, when your own life is at stake. You have it in you to control that.Photo Credit: UltrapreneurSayings
Make personal investments. What habits have you put in place to continue to grow and develop? Habits, not just hopes or goals set somewhere in the distant future. Slater observes: “The world’s most successful people are always prepared to invest time and resources in their own personal development. If you stripped someone like Bill Gates of his assets and dumped him on the street I’d be willing to bet he’d be ok – he’s constantly invested in himself and built up huge reserves of human capital, major companies would be falling over themselves to offer him a job.” This is where weekly goals come in, and maybe a mentor…someone you trust who will help you stay accountable to your goals. Don’t miss this valuable habit…I definitely need more discipline in this area.Photo Credit: SalesTrainingSolutions

I’ve written a lot in Monday Morning Moments about habit formation (see links below). There are so many great resources online about this important professional life skill. Slater’s article on these 5 simple daily habits reminded me again of how possible it is to know success/effectiveness if we do the work of putting these habits into our daily routine. I’m on it…once again. [Like with New Year’s Resolutions, we may not be successful over the long-haul with every one, but we move closer to goal every time we push in that direction.]

What are habits you have seen make a difference in your personal and professional day-to-day life? What habits would you like to make part of your daily routine? Please share in Comments.

15 Critical Habits of Mentally Strong People – Travis Bradberry

Habits of Successful People Who Always Reach Their Goals – SlideShare

Creating a Lasting Early Morning Routine – The Two Most Overlooked Aspects – Joel Gascoigne

Defend Your Research: The Early Bird really Does Get the Worm – Christoph Randler

Focus on Multi-Finishing Instead of MultiTasking – Dave Mastovich

Monday Morning Moment – Notes on Chris Bailey’s Life of Productivity – DebMillsWriter

Monday Morning Moment – Make Your Bed Every Morning and Be Ready to Change the World – DebMillsWriter

Monday Morning Moment – Screen Time – Give It a Rest – DebMillsWriter

Monday Morning Moment – Understanding True Habit Change and Rocking Your New Year’s Resolutions – DebMillsWriter

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Monday Morning Moment – How Our Expectations at Work Shape Our Successes

April 4, 2016 admindeb 3 Comments

Photo Credit: SlideShare

A blog title intrigued me recently – Almost Everyone Who Is Unhappy with Life Is Unhappy for the Same Reasons. It was a re-post of a LinkedIn blog written by Dr. Travis Bradberry (author of Emotional Intelligence 2.0). He writes about the role of expectations (of ourselves and others) and the impact those expectations have on our work life and relationships.

I see this so much in myself and in relationships both at work and in community. On one end of the spectrum, there are the expectations that undermine our successes – we don’t think we have what it takes to realize our dreams or goals. [This can also include our expectations of others, in the same way, especially if our expectations influence those colleagues’ view of reality.] On the other end of the spectrum, we may have expectations that are so unreasonably and unrealistically positive that we don’t do the work of realizing those same dreams or goals. [Again, this works against relationships when we have these expectations of others.]

In his article, Bradberry lists 8 common expectations that impact our work life and work relationships. He lists them and talks about them. Here I have written my own observations related to these expectations.

As you read and reflect, Dr. Bradberry is not saying get rid of expectations, nor am I. Expectations when honest, thoughtful, and kind are great motivators toward success. The adage “Keep your expectations low and you will never be disappointed” doesn’t really get us where we want to go.

After you consider the following expectations and thoughts, I would love to hear some of yours (in the comments below).

Life should be fair. I have never understood the lament “That’s not fair!” It really reveals the heart of “That’s not fair for me!” How do we even make life fair? Our children, growing up, were never rewarded when they cried foul on fairness. We tried to raise them to practice kindness and generosity. That usually led to better than fair. In fact, if we flipped fairness on its head, our western work situations and family lifestyles would be quite altered, if what was usual for other parts of the world became our usual. That would be fair, right?
Opportunities will fall into my lap. There are times that opportunities “fall” into our laps. I call it “a God thing”. Whatever you might call that, it is rare and wonderful. In the day-to-day, we are to go after opportunities. Sometimes our very expectations of entitlement or pessimism keep us from even seeing opportunities right in front of us). Continue working hard, build your skill-set, learn from mentors, help your colleagues, practice thinking well of your boss, and seek out challenging assignments – these are fields where opportunities grow.
Everyone should like me. I have tripped over this expectation. We think our own foibles are so much less annoying than those of others. If I consider myself congenial, you should comply, right? [The fairness problem nudges in here, for sure.] Bradberry summarizes this workplace problem well: “When you assume that people are going to like you, you take shortcuts; you start making requests and demands before you’ve laid the groundwork to really understand what the other person is thinking and feeling.” Rather than expecting others to be won by our personality, expertise, and past experience, we should discipline ourselves to practice winning the trust of a colleague, boss or customer… every time, as if it were the first time. This is a game-changer.
People should agree with me. We honestly don’t want to have to work for people to agree with us. In the workplace, whenever possible, our default is to hang with those who do agree with us. This temptation sets us up for failure because we don’t gain from the critique of those who see things differently. Put your vision or project before those in other departments and see with their eyes what you might have missed with your own. Granted, be wise with whose counsel you seek, but do the work of seeking that counsel. Then share credit as appropriate.
People know what I’m trying to say. Emails and text messages are almost communication. In corporate culture, even meetings don’t always cultivate clear communication. Be as clear and succinct as possible. Don’t lose the message in a jumble of clarifiers, justification, or story-telling. I’m not saying story-telling isn’t valuable; it is. The problem with story-telling is it can be contrived to emotionally engage when it actually takes away from the message. Again Bradberry wrote: “Communication isn’t anything if it isn’t clear, and your communication won’t be clear until you take the time to understand the other person’s perspective.”Photo Credit: CB Bain Seal Careers

Having lived overseas, we discovered the importance of learning the local “heart language”. In a work situation, the same holds true. How you communicate is colored by the focus of the one you’re addressing – whether it’s about ROI/ROV, employee engagement, product development….or fill in the blank. You can learn to balance between being true to your own style or values and adapting somewhat to the person in front of you (as a chameleon communicator).

6. I’m going to fail. “If you pursue an endeavor, believe with all your being that you’re going to succeed in that endeavor.” – Bradberry We all fail sometimes; having that perspective is healthy. The problem is when we are so insecure or self-deprecating, our colleagues, boss, or customers lose confidence in us, based on our own assessment of our abilities. Not something you want to ensure by your own hand. [Read the whole of Bradberry’s article to get at the heart of this.]

7. Things will make me happy. If you’re not happy at work today, there’s not one thing beyond yourself that can change that. Not a different boss, not a better team, not more vacation, not a higher salary. This is a work on the inside that has to change your experience of work on the outside. We all know this. We all know…this.

8. I can change him/her. Okay, if you’re married, you already know the futility of this statement (and your spouse can say the same thing, by the way). When we get our focus on that boss we don’t understand or that colleague who makes us nuts, we aren’t able to focus on our work or the relationships that encourage and empower us. So what if you can’t change that coworker or boss? Can you be successful in your work if he/she doesn’t change? Most probably, the answer is yes…whether it feels like it or not. We lose enormous time and emotional energy on colleagues with whom we struggle. If changing jobs isn’t plausible or desirable, then figure out how to compartmentalize the distractions, and get on with your work. You can be a rock star even with difficult work relationships. I don’t want to issue a bunch of platitudes…but it is disturbing how much is lost from our workday in ruminating over (or talking about) stuff we can’t change…when there is still so much we can accomplish. Don’t sideline yourself with brain clutter – negative thoughts that negatively affect your work and relationships.

Photo Credit: MissWorkerBee

Keep those expectations high (for yourself) and hopeful (for others)! Happy Monday!

Unrealistic Expectations That Do You Harm – LinkedIn article by Travis Bradberry

Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves

Emotional Intelligence 2.0 Quotes from GoodReads

Manage Expectations So They Don’t Manage You – Alli Worthington

The Key to Being More Attractive – Business Insider Video with Tony Robbins [Quote: “Trade your expectations for appreciation.”]

Set High Expectations Because Nobody Rises to Low Expectations – Barry Canada

The Expectation Effect – (in the classroom) – SlideShare

Photo Credit: Amazon

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5 Friday Faves – a Favorite Beverage, a Pic of a Little Girl, a List of Critical Habits, a Pinterest Page of VIdeo Clips, and Job Search/Recruitment Group

September 4, 2015 admindeb Leave a comment

How does a week fly by so fast?! Here are my 5 Friday Faves. It’s been a tough work week here. That’s for another day. It has, of course, had an impact on my Friday Faves. Be encouraged, get moving, enjoy a laugh, and remember God loves you and is in the work of bringing good out of every situation…

Favorite Beverage – Coffee. Hello! The coffee we drink in our house is an inexpensive and completely satisfying brand – Eight O’Clock Colombian Peaks. Available in most grocery stores around here but we order from Amazon.com so we never run out. If I can’t have Moroccan coffee in Morocco (below, right), then it’s Eight O’clock.

2) Pic of a Little Girl – A friend of mine taught English in China last year. One of the classroom teaching strategies was for each child to have a name more common in Anglophone countries. This probably was a help both to the teacher and to the students. This darling little girl had my name: Photo Credit: Hailey Williams

Can’t leave this Friday Fave without putting up one more “little girl” picture. This little Moroccan girl singing her heart out in Bouskoura Forest, outside of Casablanca:

3. Critical Habits of Mentally Strong People – Travis Bradberry published a super helpful article on mental toughness. He lists 15 critical habits of mentally strong people. Take a minute to go to this article for some quick, clear counsel on building up your mental muscle. – not just for work, also for anything where mental toughness (not hardness) would help.Photo Credit: Slideshare.net

4) A Pinterest Page of Video Clips – This board belongs to Heather VanStaalduinen. She has pinned several fun videos to use in the classroom to teach various concepts and character traits. Pixar and Disney animation are well represented along with other videos you will recognize. My classical guitarist son is adding teaching groups of middle school students to his repertoire. These might come in handy.

Photo Credit: TeachTrainLove.com – also a great resource for videos.

5) Job Search/Recruitment Group – I had the opportunity, via Skype, this week to meet Michael Thompson, founder and managing director of the Turas Group. He was working remotely with a group looking to take a leap into new careers. Very smart, personable, and handling each participant with respect and individual care. If I was looking for a job right now, Turas Group would be the go-to agency for me. More about Michael Thompson and this group next week.

Have a great re-charging weekend. I love my work such that Friday isn’t the goal for me. This week, I find myself among those who rejoice that it’s finally here. Will leave you with this verse from God’s Word:

“We have this treasure in earthen vessels, so that the surpassing greatness of the power will be of God and not from ourselves; we are afflicted in every way, but not crushed; perplexed, but not despairing; persecuted, but not forsaken; struck down, but not destroyed.” – 2 Corinthians 4:8-9

If you had a hard week – use this weekend to take a deep breath, regain perspective, and see all the good that surrounds us. I’ll be right there with you, in this.