Monday Morning Moment – Leading When You’re In Over Your Head – Cultivating a Thick Skin and Tender Heart

Photo Credit: Carey Nieuwhof

First, a leader has to recognize he/she is in over their heads. This often doesn’t happen because it’s incredibly threatening to a person’s ego as well as the ability to execute responsibilities. If a leader can wrestle with the actuality that her/his job is beyond her ability today, then there is great hope both for the leader and those under their authority.

Carey Nieuwhof and Eric Geiger are two leaders I follow on Twitter. They write extensively on leadership and have that platform because they are life-long learners and savvy watchers of life. They have “skin in the game” and have learned how to lead and continue to do so. No finished product here which gives them even more credibility to be heard.

I want to briefly summarize a couple of their articles and then point you to read the rest. If you are the leader in over your head, you will find help here. The same goes for those under the lead of a struggling leader.

Some time ago, I bookmarked Carey Nieuwhof’s piece How To Lead When You’re In Over Your Head. He lists out 5 steps to dealing with that reality and I have posted them below. If they seem simplistic to you, they are simple but not easy.

  1. Stay humble.
  2. Get a great team around you who are smarter than you.
  3. Become an avid learner.
  4. Grow comfortable saying “I don’t know”.
  5. Trust God.

There is no shame in finding yourself in over your head if you face it and push through it. No shame.

We often default to focusing on our strengths, and lead out of them instead of dealing with the weaknesses taking us down…to our detriment and that of the organization. You know that adage, “If it ain’t broke, don’t fix it”? Well, the leader in over her head can flip that on its head by breaking what’s not broken.

Read Nieuwhof’s coaching on his 5 steps. What will help any of us to be successful in dealing with a situation where we’re in over our heads is to do heart and skin checks. I say this after reading Eric Geiger’s article Thick Skin, Tender Hearts, and Four Types of Leaders.

Photo Credit: Eric Geiger

Every one of us in leadership can work through Geiger’s diagnostic and check the tenderness of our hearts and the thickness of our skin.

For those dealing with the ripple effect of the leader reeking unchecked havoc in the workplace – either because she seemingly doesn’t really care or cares more about her own ego, identity, or position than she does her employees or customers. This is a sometime reality in the workplace. Don’t be pulled down or disqualified yourself by this. It could change at any time.

You may think there’s nothing you can do about such a situation and you may be right, to a degree. However, you are completely empowered to check your own heart and skin. Has your heart grown calloused in a difficult work situation? Has your skin grown thin where you take things too personally?

Geiger, as with Nieuwhof, gives great counsel on how to cultivate that tender heart and thick skin. You may not agree with all of what both writers say (they speak from a Christian worldview). However, they have wisdom for anyone who wants to grow professionally and lead well in whatever situation you find yourself.

5 Friday Faves – Adoption, The Last of the Mohicans, Being Single, Craveability, and Honoring

Another Friday…they come so fast. Today, I am not in my usual spot but didn’t want to miss sharing this week’s favorite finds. Enjoy…

1) Adoption – I don’t hear the phrase much anymore, but in my child-bearing years, when asked what a couple wanted (boy or girl), the response was often, “I don’t care…just as long as it’s healthy.” A wise older friend told me one time that God gives life and every child is perfect in His eyes. One population we see less of in our country these days is people with Down Syndrome. Photo Credit: Flickr

Of of the genetic tests done during pregnancy, one is to rule out Down Syndrome in the fetus. If the parents have objections to keeping a baby with Down Syndrome, abortion is an option to some…as is adoption. Raising a child with health or developmental issues is challenging. We adopted such a child and thrill to see how he continues to meet his challenges…and to bless all around. We did not adopt a child with Down’s but we have friends who did. The videos below are a beautiful sampling of this population of perfect children and adults.

2) The Last of the Mohicans – To be honest, I have never been able to watch this painful and beautiful film all the way through. Its theme (originally composed by Dougie Maclean and arranged for this film by Trevor Jones) is exquisite. Listen here on YouTube with a composite of scenes from the movie. When Nathan arranged this grand orchestral piece (“Promentory”) for classical guitar, I knew it would have to be extraordinary. See what you think. Listen here:

YouTube Video – The Last of the Mohicans – Promontory – Classical Guitar – Beyond the Guitar

3) On Being Single – The whole dating scene in my 20s was something I pulled out of long before marrying. It wasn’t pretty. By the time I entered my 30s, life was filled with great friends, strong family relationships, challenging work, and serving in church and community. Loneliness crept in at times, but it still does even after marrying later in life. These days I am privileged to enjoy the friendship of several women (and a few men) who are single. Do some of them want to married? Yes, but not all. When I saw the video below, it resonated – how society can mis-communicate the great value of these women and men…I never want to do the same.

“‘Leftover women’ are outstanding. ‘Leftover men’ should try harder.”Marriage Market Takeover

3 Ways to Guard the Single Women In Your Life – Grace Thornton

Invite Someone Single To Dinner – Jasmine Holmes – Desiring God


4) Craveability – A few years back, I took myself off of sugar. For over a year, I just refused to eat it (desserts, snacks, etc.). It was a healthy choice for me at the time. I lost a lot of weight and stopped craving sugar. Gradually, as with many lifestyle changes, I went back mostly to my old ways (still not eating chocolate or doughnuts – two trigger foods). I watched an interesting YouTube video this week on crave ability – Michael Pollan on Cooking. In it, Pollan compared the nutritive value of food cooked by corporations vs. that cooked by humans. Now, corporations (restaurants, food processing companies, etc) don’t really “cook”.  His premise though was compelling. When we cook, we control how much sugar, salt, and fats we add to food. When we buy food already prepared commercially, the craveability factor is at work. Foods we return to buy again and again have been developed to tap into our cravings.

My husband was on a work trip to California this past week. A much-loved fast-food restaurant was on the list of eateries. In-N-Out Burger. He and his colleague even ate there twice one day. Now, the food must be pretty special, but it speaks to Pollan’s observation about how we eat when driven by cravings. If we were eating at home, we have French fries rarely. Yet, eating out (for lunch each day, for instance), we might have fries more often.Photo Credit: Marco Fischer, Pexels

We in the US have a fair amount of food weirdness in our striving to eat healthy or, on the flip-side, in our indulging of cravings. Considering what is behind our food preferences, even our addictions, might help us make wiser choices in what we eat – especially related to sugar, salt, and fats.

YouTube Video – Michael Pollan: “Cooked: A Natural History of Transformation”

5) Honoring – Respect and honor are two very different actions and experiences. I’ve heard people say, “I just don’t respect him/her.” or “He/she doesn’t deserve my respect.” There can be such derision or contempt in those statements, they also seem to communicate “can’t” and “never will”. Honor is defined as “valuing or esteeming highly.” We live in a culture that defaults to valuing self over anyone else…we have to fight against this strong pull to elevate ourselves over even those we say we love the most. In one of the Apostle Paul’s letters, he writes: Love one another with brotherly affection. Outdo one another in showing honor. (Romans 12:10) Whether someone deserves honoring or not is of no consequence. We choose to honor others. Photo Credit: Pinterest

Do we choose to honor others in our every word and deed? Think about the trash talk we can so easily fall into in relationships. It seems harmless enough but it sets us up to follow suit with dishonoring actions and attitudes. My hope is to be a person you can trust to keep your name safe on my lips.

In our current political climate and knee-jerk one-upmanship in social and work circles…what if? What if we tried to “outdo one another in showing honor”? How would that change our homes, workplaces, world? How do we teach that sort of valuing to our children? How do we re-awaken our hearts to it as adults? I would love to hear your thoughts (in Comments below).

Well, those were my favorite finds this week. How about yours? Please share any of those in the Comments. Have a safe and refreshing weekend.

Bonuses:

Quote about Prayer:

“The greatest thing we can do for one another is to pray. Prayer is striking the winning blow at the concealed enemy; our service is gathering up the results.” Corrie ten Boom, Not Good If Detached

Photo Credit: AZ Quotes

Looking for a Remote Job? 15 Companies Reveal What They Look for in Remote Employees – Marcel Schwantes

Weird Parenting Trends We’re Tried the Past 100 Years – Good Housekeeping

Things It’s Time to Get Rid Of – Good Housekeeping

Wednesday Worship – Be Thou My Vision – Celebrating God with Rend Collective

[Adapted from the Archives]

The strongest memories I have of the song Be Thou My Vision are connected with worship across North Africa. When our children were growing up, we “attended church” – expat families, from various Christian denominations, who gathered once or twice a week to worship in English.  We sang great hymns, old and contemporary, with guitar accompaniment, and worship leaders with more British accents than American. I remember our little family, strung out along a pew of these little churches. Our stair-step children, with shoulders squared, singing from hymnals in the early years and then with lyrics projected on the stuccoed front walls.

Photo Credit: Eurobishop

We sang Be Thou My Vision, this old Irish hymn, across three countries in Heliopolis Community Church (Cairo), St. George’s (Tunis), and St. John’s (Casablanca). Before our children all launched back into life in the US, we “attended” church less and became a part of house churches. There we still sang Be Thou My Vision, still with guitar…less with a British accent.

Now to Rend Collective. I heard this group for the first time on my radio a few years back. The song was Second Chance. I jotted down the group’s name and song and would later buy the album based on that one song. Have you ever done that?

Photo Credit: Amazon

When I heard You are My Vision, my first thought was how could anyone mess with such a great hymn that so truly magnifies God? As I listened, the personal nature of this version drew me in. This old Irish hymn written in the 8th century has been, not-so-much updated but, celebrated by an Irish group of young worshipers. Not celebrating the song so much as celebrating the Savior of the song.

We no longer “attend church” in various African countries. Today we are deep in the life of church, bringing our own stuff to the stuff of many others. All of us collectively love God, albeit imperfectly, of course, and want to express His perfect love in our communities.

This Sunday during worship at Movement Church we sang Be Thou My Vision, and I was reminded of its great truths and of other years, in other places, where His truth was being made known.

Worship with me through the lyrics and music of Rend Collective’s  You are My Vision.

You are my vision, oh King of mine heart. Nothing else satisfies, only You, Lord. You are my best thought, by day or by night. Waking or sleeping, Your presence, my light.

You are my wisdom; You are my true word – I ever with You and You with me, Lord. You’re my great Father and I’m Your true son. You dwell inside me, together we’re one.

You are my battle shield, sword for the fight. You are my dignity; You’re my delight. You’re my soul’s shelter, and You’re my high tower. Come raise me heavenward, oh, Power of my power.

I don’t want riches or a man’s empty praise. You’re my inheritance, now and always. You and You only, the first in my heart –  High king of heaven, my treasure You are.

High king of heaven, when victory’s won, may I reach heaven’s joy, oh, bright heaven’s Son. Heart of my own heart, whatever befall, still be my vision, oh, Ruler of all.

Heart of my own heart, whatever befall, still be my vision, oh, Ruler of all.

Lyrics for You are My Vision

You are My Vision – Rend Collective – Official Live – acapella part at 2:23 will seriously give you cold chills 

YouTube video of You are My Vision with lyrics

Rend Collective Albums with You are My VisionHomemade Worship by Handmade People and Campfire

Rend Collective Art of Celebration – Album & Tour

Be Thou My Vision – Wikipedia – English Methodist Lyrics, 1964

Back Story of Be Thou My Vision

YouTube video of Second Chance from album Homemade Worship by Handmade People

YouTube video of  Build Your Kingdom Here from album Homemade Worship by Handmade People – another favorite for another day

Monday Morning Moment – Social Capital – an Invaluable Resource We Can Develop – and a Tool to Help

Photo Credit: Screen Shot – Art of Charm

I had an Aha moment recently when I discovered something had shifted in this season of my life. Social capital. To be honest, I didn’t even know what that was until a couple of weeks ago. Now, I can’t stop thinking about it and how to develop it…not for what it would benefit me personally but for what matters to me out there.

Social capital is the willingness of people to help each other. It often replaces money which people would use to buy the same help. Most ways of measuring social capital have to do with trust – people who trust that favors and help will be available when they need it will favor and help others more. Social capital is a lot like real capital. The more money a person or a society has, the easier it is to do things and the better off people are.Simple English Wikipedia

Photo Credit: IResearchNet

There is a significant difference between social capital and human capital. The Difference Between article below gives an excellent contrast. Simply put, human capital is the skillset I bring to a team or organization. Social capital involves networks or groups of people resourcing one another to achieve something they all want.

Difference Between Human Capital and Social Capital

I could be a part of a team that has enormous human capital – brilliant, gifted, visionary people – but our potential for making remarkable change would be hampered if we ignored the social capital we could bring to bear. This is the silo effect in organizations. It’s also the inner circle handicap in other parts of our lives – where we focus on our own benefit and not that of a larger society. I referred to Jeremy Writebol’s article on this here.

My experience throughout life with social capital (before even knowing what it was) has been rich and fruitful. Just a couple of examples follow:

  • Years ago when I worked in a cancer center in East Tennessee, we wanted a vehicle for patient and family support that would endure throughout the experience with cancer (either to cure or death). There were several on our team who brought immense human capital to the table. Fortunately we also brought the resources of many networks alongside – the patients and families themselves, a nearby university, the cancer center’s foundation, the local American Cancer Society, churches and other private benefactors, and volunteer groups. It was an amazing collaborative experience and that support program continues to this day.
  • When we were living in North Africa, and our children were in high school, I was struck by the number of musically gifted young people with no avenue to share their art. In fact, at their school as wonderful as it was, there was no parent group, no booster club of any sort, to drive projects that would benefit neither the school nor the community. This small observation grew into a much larger idea and then, with surprisingly wide-reaching social capital of parents, staff, and the students themselves, a group called Better Together was formed. Out of this group was birthed an annual visual and performing arts festival which continues today. Also out of this group, our group was able to use our social capital (our various social networks) to benefit some of the local charities as well as the overall offerings of the school itself.

Social capital can be a solid foundation for developing a service or product or opportunity that benefits many. However, it can be squandered or diminished if not nurtured over time. Social capital depends on trusting relationships.

Photo Credit: NBS

Because of several factors in my own life – relocating geographically, job changes, and a series of other personal hurdles – I have let some of my social capital go cold. This happened in a season when I’m probably most aware of the enormous potential for deep, broad-reaching networking opportunities.

I just haven’t focused there lately…

Until now.

Recently I discovered Jordan Harbinger online. He writes and podcasts for a website called The Art of Charm. To be honest, the title did not draw me in, but the content did. He invites his readers/listeners to something called a social capital challenge. I signed on.

It’s not a fluffy challenge, I can assure you. In fact, it is supposed to be finished in a month, and I’m still stuck on Week 1. However, be assured, I WILL PREVAIL.

The first challenge is settling on a written goal of improving my social capital (and sharing it publicly). Here my personal struggle is deciding which of the many areas of benefiting others I’d like to land. If you are part of my now smaller social networks, you’ll hear more about this in the coming days. I’m going to need your social capital at play…and I’m confident we can accomplish more and Better Together.

What are your experiences with social capital? Your stories? Your thoughts on developing social capital? I would love to hear, in the Comments section below.

Social Capital Challenge – The Art of Charm

Jordan Harbinger – The Art of Charm – Twitter

Social Capital – IResearchNet

Measuring Social Capital – A Systematic Review – Prepared by Moses Acquaah, Kwasi Amoako-Gyampah and Nceku Q. Nyathi 

The Whuffie Factor – Tara Hunt

Photo Credit: Amazon