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Monday Morning Moment – Inner Rings – the Mad Pursuit of Position, Power, Prominence, and Plenty

January 23, 2017 admindeb 6 Comments

Photo Credit: Chris Russo

[Adapted from a previous blog]

When C. S. Lewis introduced the occurrence of “inner rings” to a classroom of young men in university, he wasn’t talking about high school cliques.Photo Credit: Smosh

[You will want to read Lewis’ short, humorous, and piercing lecture…I read it aloud, attempting my “best” British accent. The British accent, in my opinion, gives what is true even more authority and winsomeness.]

Lewis talked about the universal, life-long allure of wanting to be “on the inside”…whatever that might mean at the time. Inner rings are, for the most part, morally neutral in themselves. What becomes the issue for us is how our thinking is altered and what we are willing to do to gain entry to these exclusive (and often secretive) inner circles.Photo Credit: BPNews

Inner rings are part of every level of life – personal relationships, government, teams, military, clubs, organizations, and workplaces. They aren’t necessarily represented by team rosters or org. charts, as much as they are the more fluid unwritten associations. Like secret societies, they can change quite without explanation – sometimes you are in and then you are not. Inclusion and exclusion are defined by the group itself…and are not accidental.

Let’s face it – we all want to belong…somewhere among the best of the best. Even when we don’t say it out loud, some sort of identity appeals to us and drives our pursuits. Jeremy Writebol wrote a piece where he explores this pursuit of belonging, referencing C. S. Lewis’ Inner Rings. Lewis talked about what we are willing to do to be identified as one inside those rings, or inner circles. There’s the danger – what we’re willing to do.

Writebol presents 4 inner rings of belonging:

1) The Inner Ring of Acceptance [Position]

2) The Inner Ring of Authority [Power]

3) The Inner Ring of Applause [Prominence]

4) The Inner Ring of Abundance [Plenty]

None of us is immune to the influence of one or more of these inner rings or social circles. The deceit of pursuing membership to an inner ring is that it’s never enough. Like taking apart an onion, you find inner rings within inner rings…until there’s nothing left. No place to find belonging…because this passion is never satisfied. It becomes futile. Lewis does offer a two-part antidote:

In the workplace, make your work your focus. Whenever we lose our focus, the pull of desire for significance disrupts our engagement in the work. “The quest of the Inner Ring will break your hearts unless you break it. But if you break it, a surprising result will follow. If in your working hours you make the work your end, you will presently find yourself all unawares inside the only circle in your profession that really matters. You will be one of the sound craftsmen, and other sound craftsmen will know it.”
Outside of work, pursue friendships with people you like. This seems obvious, but if our desires to belong in a certain group have hijacked us relationally, it might not even be clear anymore who the people are we truly enjoy. “If in your spare time you consort simply with the people you like, you will again find that you have come unawares to a real inside: that you are indeed snug and safe at the center of something which, seen from without, would look exactly like an Inner Ring. But the difference is that the secrecy is accidental, and its exclusiveness a by-product, and no one was led thither by the lure of the esoteric: for it is only four or five people who like one another meeting to do things that they like. This is friendship…It causes perhaps half of all the happiness in the world, and no Inner Ring can ever have it.”

Take the time to read Writebol’s piece. He defines each circle and asks clarifying questions, in a very kind way, to help the reader deal with the deceit or justification we may have developed, without realizing it.

[Writebol wrote a follow-up piece entitled Why Are We Chasing? which exquisitely unwraps the cost and consequence of our chasing – chasing after what we think we must apprehend, having become blind to what we already have.]

Here’s to work well-done and friendships that last for a lifetime. Here’s to choosing well and inclusion and celebration…and knowing we already belong.

Great Monday morning reads…Go!

The Inner Ring – C. S. Lewis

The Weight of Glory – C. S. Lewis – Collection of Addresses Including The Inner Ring

4 Inner Rings You May Be Pursuing – Jeremy Writebol

Why Are We Chasing? – Jeremy Writebol [Followup piece to above article]

The Inner Ring – Chris Russo’s Blog

C. S. Lewis and the Inner Ring of Cronyism – Elise Daniel – Institute For Faith, Work, and Economics

C.S. Lewis and the Inner Ring – Nicholas T. Batzig

The Inner Ring and the Moral Question of Our Time – Nozomi Hayase

Monday Morning Moment – Belonging and Going Deep and the Blind Presumptions that It’s Actually Happening When It Isn’t

The Fellowship: The Literary Lives of the Inklings: J.R.R. Tolkien, C.S. Lewis, Owen Barfield, Charles Williams – Philip Zaleski & Carol Zaleski

Photo Credit: Paste Magazine; Commonweal

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5 Friday Faves – Snow Days, Organizing Your Life, Riveting Short Film, Dayman Cover, and the Possibility of Unity

January 13, 2017 admindeb Leave a comment

Friday again. Whew…this week flew…for me, anyway. I have some great finds for you…as usual, if I might be so bold. Friday Faves celebrate the hard work and achievements of others that encourage me and I hope encourage you. So here goes:

1) Snow Days – For some of you snow comes in months not just days. For us, it’s a few glorious days of this…and I love it!
I have no need for heavy snow recreation…just the quiet, the beauty, the slowing down of life, and the camaraderie of those snowed-in or out with you (family, neighbors, colleagues). More books, more coffee, more hours in pj’s, and more meditation on the Creator who orchestrated such beauty for our pleasure.

2) Organizing Your Life – Leadership coach Paul Sohn has posted the most fascinating infographic on organizing your life – not just your home space, but your work and social media spaces. Really helpful!!

Photo Credit: Paul Sohn

3) Riveting Short Film – It is so easy to allow our attention to drift away from important issues. The news stream is so full and fast-moving. About a year ago, National Geographic showcased a short film by Lior Sperandeo entitled People of Nowhere. It puts the film-watcher on the seashore as boat after boat of Syrian refugees arrive, some barely alive…leaving everything and desperately risking all they have left – each other and life itself. Compelling and transforming…and still happening.Photo Credit: Vimeo

4) Dayman Cover – One of the longest running TV sitcoms in the US is It’s Always Sunny in Philadelphia. Out of this edgy sometimes dark comedy came a song that is known and loved by the show’s fandom – that song being Dayman. Here is the clip from the show and below is the cover arranged for classical guitar by Nathan at Beyond the Guitar. [The Green Man is a frequent character on the show.]

The social media buzz over this video was fun to watch as well.

Photo Credit: Instagram via Facebook

Watch: Green Person Performs ‘The Dayman’ From ‘Always Sunny’ Classical Guitar – Michael Tanenbaum – The Philly Voice

5) The Possibility of Unity – Political conversations post-election in the US continue to simmer and sometimes boil over. There is no hope for unity unless we do the work to forging a path. Therein lies the possibility. Two thought-provoking posts came out this week of the topic – one from a business leadership writer, Jarrod Shappell, and the other from a Christian thinker and author, Philip Yancey.

Photo Credit: Jarrod Shappell; Philip Yancey (YouTube)

First, this from Jarrod Shappell:

“In The Anatomy of Peace, a fantastic book about attempted reconciliation between leaders of Israel and Palestine, the authors say, ‘In the way we regard our children, our spouses, neighbors, colleagues, and strangers, we choose to see others either as people like ourselves or as objects. They either count like we do or they don’t. In the former case we regard them as we regard ourselves, we say our hearts are at peace toward them. In the latter case, since we systematically view them as inferior, we say our hearts are at war.’ If we continue to believe that we are on the superior side of the argument, we will only objectivity, vilify, and perpetuate conflict.

Finding healthy unity that embraces difference is no easy hunt. We prefer to retreat into our tribal groups among people who think and act like us. We say we value different points of view but rarely seek them out. We feign listening but are really just forming our next rebuttal. All of that is unity’s most insidious counterfeit – uniformity. We are seduced by the enjoyment of confusing sameness with unity.

We fear that adapting our viewpoints is compromising our values (spoiler alert: it’s not). But true unity is hard, gritty, messy work. It takes guts to let go of the need to be right. It takes the deepest of principles to understand your “enemy’s” views rather than vilify them. And only the greatest of organizations, communities, and leaders will take the leap of faith away from their staunchly held ideals in the belief, hope, and determination that there is room for both theirs, and others, ideals.” – Jarrod Shappell, Navalent

Then, from Philip Yancey:

“Francis Schaeffer added, ‘Love—and the unity it attests to—is the mark Christ gave Christians to wear before the world. Only with this mark may the world know that Christians are indeed Christians and that Jesus was sent by the Father.…It is possible to be a Christian without showing the mark, but if we expect non-Christians to know that we are Christians, we must show the mark.’ I see that as the biggest challenge facing committed Christians in the new year.

As the dust settles from the storm of 2016, I pray that those of us who follow Jesus remember that mark above all. The apostle Paul used these words to describe the characteristics of a true Christian: humility, charity, joy, peace, gentleness, forbearance, patience, goodness, self-control—words in short supply last election year. Republicans will busy themselves with the difficult task of governing a factious nation in a perilous world. Democrats will huddle to devise a new playbook. May Christians of all persuasions remember that our ultimate allegiance and our ultimate hope belong to neither party. As resident aliens in a divided nation, may we too form pioneer settlements to show the world the Jesus way.” – Philip Yancey, Election Reflections: Bridging the Gap

Bonus: Kris Kristofferson – Story behind his song Why Me, Lord? and the latest on this man’s amazing life:

Rolling Stone: Kris Kristofferson: An Outlaw at 80

Have a great, great weekend. Please share with us (in the Comments) any favorite finds of your own this week.

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Monday Morning Moment – True Humility in Leadership – So Not Cliché

January 9, 2017 admindeb 3 Comments

Photo Credit: LinkedIn

There is just so much cliché out there these days. From what’s hip in men’s facial hair, to cool shoes or right purses, to shirts in or out, jeans skinny and cuffed…and the lingo. Oh the lingo!Photo Credit: Contently

Vu Le writes this hilarious article: 21 Irritating Jargon Phrases, and New Clichés You Should Replace Them With. He doesn’t just list out some of those phrases we hear (and say?) at work…ad nauseam. He also suggests alternative language. Just read the piece. Your endorphin level will rise…unless they are your fave phrases…oops!Photo Credit: Disquscdn

I’m weary of having to search for just the right phrase to communicate that what I have to say has merit (see…I shied away from the word “value”). Oh…for a culture where plain speak isn’t judged or suspect or treated as just too uncool.

Where jargon becomes cliché, our definitions can as well. What it takes to be good leaders has had a gargantuan amount written about it…and being a servant or humble leader can also fall into the category of cliché – just another fancy of today’s business culture.

Not so with true humility. Here’s my take on humility in the workplace. There is this seeming humility that masks something else – whether arrogance or insecurity, I couldn’t say. Then there is true humility – this is what makes a leader so easy to follow.

Writer Pat Lencioni has written a book on humility as one of three essential virtues of team players. In his book, The Ideal Team Player – How to Recognize and Cultivate the three Essential Virtues, he tells a story about humility, hunger, and smarts.

Photo Credit: Amazon

“There are three required virtues that make someone an ideal team player. Those virtues are humble, hunger and smarts. The most important of those virtues is humility. The ultimate foundation of being a team player is a person being willing and able to put the team’s interests above his or her own. Only a truly humble person can do this effectively. The second virtue required is hunger, the desire to work hard, make a difference and get things done. The third and final virtue of an ideal team player is something I call smarts. It has nothing to do with intelligence, however, but is all about social awareness and interpersonal common sense. Ideal team players, in addition to being humble and hungry, demonstrate smarts with their ability to understand their colleagues and work with them effectively.” – Patrick Lencioni, Author Q & A, TableGroup

This ideal team player is the kind of person we hope to always have leading our team…and our organizations.

I asked my husband recently what was the mark of a truly humble person. This was his response:

“Humble people pay attention to the people around them, whether they’re big or little.”

As wise as my husband is, he got that idea from Patrick Lencioni after reading his book.

Lencioni had much to say about humility, including:

“So many people there are so concerned about being socially conscious and environmentally aware, but they don’t give a second thought to how they treat the guy washing their car or cutting their grass.” – Pat Lencioni

[I write about the power of noticing people here.]

Humility is cliché if it’s just coming at you from the front of the room or the head of the conference table. True humility communicates a right, or proper, understanding of relationship between colleagues, clients, and customers. No lone rangers or rock stars in this equation. Photo Credit: AZQuotes

“Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.” – Pat Lencioni

True humility in leadership is so not cliché. It can be observed, modeled, and developed. What’s cool today can become cliché tomorrow. True humility?…never.

“Throw the passes when no one is watching. Write the pages no one sees. Work through the business plans people don’t believe in yet. Hustle long before the spotlight finds you. You don’t need the whole world on your side to create something that changes the world.” – Marcus Mariota

6 Ways Humility Can Make You a Better Leader – Fast Company – Gwen Moran

Your Picks for the Worst Nonprofit Jargon by Cody Switzer

Infographic: 50 Terrible Work Phrases You Need to Stop Using by Nicole Dieker

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Worship Wednesday – Undivided – First Call

January 4, 2017 admindeb Leave a comment

Photo Credit: Redeemer, New Paltz

“I am praying for them. I am not praying for the world but for those whom you have given me, for they are yours...Holy Father, keep them in your name, which you have given me, that they may be one, even as we are one…I do not ask for these only, but also for those who will believe in me through their word, that they may all be one, just as you, Father, are in me, and I in you, that they also may be in us, so that the world may believe that you have sent me. The glory that you have given me I have given to them, that they may be one even as we are one, I in them and you in me, that they may become perfectly one, so that the world may know that you sent me and loved them even as you loved me.”– Jesus – John 17:9, 11b, 20-23

Years ago, on a hot summer evening, I went with a friend to a church deep in Coptic Cairo. We took on the challenge of the choking downtown traffic and dusty dry heat to hear a Christian radio team perform. “A Verse and a Story” – [“Aya wa Hekaya”] – was the name of the humorous program on the radio. The actors present a situation from life and weave Scripture through the story. As inadequate as my understanding of Arabic was, I could get the meaning of the stories and loved being a part of that group of Egyptians that evening. There was also a time of worship – singing and prayer…also in Arabic. As the ceiling fans moved the hot air around and we all glistened with sweat, there was such a oneness there…of sheer enjoyment of Jesus in our midst and the pleasure of being together.

All were welcome that night. Foreigner and local person. Varying doctrines…yet no divisions, in this moment, on style or substance. The love and unity of spirit in that great gathering hall was a sweet glimpse of Heaven (Revelation 7:9).

Enjoying a sense of unity for an evening with like-minded strangers is one thing…determining to live daily in the bond of love, as Christ-followers, is on an altogether higher order… Yet, Jesus prayed to the Father for us to live in those kind of unity…for our own sakes and for the sake of those who peer into our lives. Do they see Jesus when they see us?

John Piper, in his piece on What Is Christian Unity?, quotes Francis Schaeffer:

It is in the midst of a difference that we have our golden opportunity. When everything is going well and we are all standing around in a nice little circle, there is not much to be seen by the world. But when we come to the place where there is a real difference, and we exhibit uncompromised principles but at the same time observable love, then there is something that the world can see, something they can use to judge that these really are Christians, and that Jesus has indeed been sent by the Father. – Francis Schaeffer (Complete Works, vol. 4, 201)

My husband rides his bike on a trainer for exercise. Several evenings a week, I know what he’s doing by the playlist that filters through the house at different parts of his ride. There’s an old Gospel song (popular in the 80’s) that pops up which I love. It is First Call‘s Undivided.

Here are two YouTube videos of this group singing – Undivided with the original First Call (in 1986) and again more recently. The second performance comes 30 years after the first (and at 2:12 into the video, First Call is joined by Wayne Watson, Larnelle Harris, and Steve Green – all who gave us wonderful worship songs from early in the Contemporary Christian Music era).

Worship with me (with either of the versions above)…undivided:

We may worship different ways
We may praise Him and yet spend
All of our days living life divided
But when we seek Him with open hearts
He removes the walls we built
That keep up apart
We trust Him to unite us

Chorus
In our hearts we’re undivided
Worshipping one Saviour, one Lord
In our hearts we’re undivided
Worshipping one Saviour, one Lord
Bound by His Spirit
Forevermore

Undivided,
Undivided

It doesn’t matter if we agree
All He asks is that we serve Him faithfully
And love as He first loved us
He made us in His image
And in His eyes we are all the same
And though our methods they may be different
Jesus is the bond that will remain

Chorus
In our hearts we’re undivided
Worshipping one Saviour, one Lord
In our hearts we’re undivided
Worshipping one Saviour, one Lord
Bound by His Spirit
Forevermore

Undivided,
Undivided*

As much as I love contemporary worship, I miss the harmonies of another era – the four-part harmonies of these Gospel singing groups as well as just the corporate hymn-singing of my childhood. There is a unison of singing the melody line led by today’s worship teams, but the unity Jesus prayed for us is more symbolized in the many different voices heard in the old Gospel harmonies.

It’s not just unity longed for in the “Why can’t we all just get along?” lament. It’s a unity in Christ that is an answer to His prayer…a bond between us that transcends our many political opinions, cultural preferences, and national loyalties. It is a bond of love that begins with Christ and extends to the nations…a unity that holds believers together in an inclusive circle that opens its arms to all comers.

*Lyrics to Undivided

What Is Christian Unity? – John Piper

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Monday Morning Moment – A Word of Wisdom for the New Year – Holding Onto Good Employees

December 19, 2016 admindeb Leave a comment

Photo Credit: Forbes

It’s the end of the year…anyone who is able is grabbing those vacation days and running with them. Probably few people are reading leadership posts this week, but even on end-of-year time off, I still think about the workplace. Occupational hazard (so to speak).

Thinking about the coming year always sets momentum for change for me. Not just wishful New Year’s resolutions…but actually taking strategic steps toward some change or another. When I came across Ron Carucci‘s post this week on leadership, he got me thinking about what keeps us on our jobs…and what causes us to pull away.

Thinking about work, we gravitate to what challenges us more than what satisfies us. Having interesting work, close colleagues, and a good boss would be a wonderful way to start the new year. If that’s your situation, then you should be off sipping hot cider, head in that new book, or playing games with your grandchildren.

If the challenges of your job are causing you to rethink whether to stay or look for other work, take some time to evaluate what is it that would put you on such a course of action. Having a job at all is no small thing. Go slowly in changing course and know, for sure, why you would make such a change.

There’s a cliché that surfaces in leadership articles (like the ones linked below) which speaks to the reasons why employees quit. It goes something like this: “People don’t leave jobs; they leave managers.”Photo Credit: Pinterest

Bosses have their own struggles – balancing the bottom line with keeping their employees equipped and engaged. It can be complicated to keep the customers, employees, and investors all pleased with their efforts and the product/service provided. Still…it is those in leadership that have the onus of keeping the best employees on the job.

So much has been written about this, because losing good people is hard on everyone in the workplace. Carucci talks about the three types of power that bosses wield: positional, relational, and informational. Using their power, managers can do much to assure fair treatment throughout divisions, to invest personally in individuals and teams, and to keep information pathways open and multi-directional. Read more of Carucci’s advice here…and here.

I’ve had some great bosses across my career – bosses that made me want to stay even when the work had become too hard or too same and colleagues had become too wearisome (or maybe it was me). There were times I stayed because of my relationship with that boss.

One of those bosses was Mary Florence Woody. In my first job after graduate school, she was the director of nursing of an 1100-bed inner-city teaching hospital. I interviewed with her for the oncology clinical specialist job. In my mid-20s, full of youth and confidence with little understanding of how much I didn’t know, I presented myself to this great lady. She was a giant in nursing in those days, and for all of her career actually. She asked me big questions that day and listened deeply, and somehow I got that job. It was a tremendous launch into a profession that was very kind to me.

Photo Credit: WHSC

Ms. Woody gave me some great counsel that day. She told me not to let my youth or inexperience define me. “If you determine to get to know and revere the people and their work, at all levels, then respect and regard will be returned to you.” Over the whole of my seven years working there, in the role of educator and practitioner, I did as she had advised. Mopping up spills, delivering food trays, making beds, troubleshooting equipment, rounding with physicians, nurses, dietitians, and chaplains. In whatever capacity the patients were served, I tried my hand at it. Not always well…but with persistence. That’s how I learned how valuable each person was on the team…and it helped me have perspective on the piece of care I provided as well.Photo Credit: Massey

Mary Woody helped me from that first day. Did we hang out together? Absolutely not. She had enormous responsibilities and time constraints, but she communicated what mattered. Ms. Woody cared about her employees and it was obvious to all of us. She also let us find our own way, but not without applying her position and influence on our behalf.

Was I a “keeper”? Not sure…but I never had to guess whether Ms. Woody had confidence in me. She did…and the strength of that kept me out of the ditch for months into that new role. In fact, opportunities came my way that I could never have imagined. Thanks to Ms. Woody and other colleagues like her, I left that job to teach at Yale University…having so much more to offer than before.

All that to say what? When we look to the future as to whether we stay in a job or leave for another one, we must reckon with what matters most to us. There is no guarantee we won’t find a similar set of circumstances in the next job, so there’s that…

I hope you’ll read the Carucci, Bradberry and Myatt articles below. They all resonate with the same message, just different aspects of it. What can make a difference in keeping quality personnel on the job? Care and control are the critical components – more caring and less controlling. Something we can all consider in the new year…whatever our position…

Photo Credit: LinkedIn

Hold onto that resignation letter for a bit. What would compel you to stay? When the right next job presents itself, take it…absolutely …but know for sure why you’re leaving this job. Then leave burning as few bridges as possible…like Jon Acuff advises, “Make sure you leave with one finger raised high: your thumb. As in, ‘Thumbs‑up guys. Thanks for letting me work here. I’m off to a different adventure, but you guys are awesome.'”

If you stay, maybe you can influence others by genuinely caring for them and by letting go of some control yourself. If your boss struggles in these areas, she could learn from you. Who knows?

Happy New Year…done with thinking about work for today… Bring on the apple cider.Photo Credit: Foodie Misadventures

Three Ways to Lead That Ensures Your Best Talent Stays Committed in 2017 – Ron Carucci

Bad Mistakes That Make Good Employees Leave – Travis Bradberry

9 Things That Make Good Employees Quit – Travis Bradberry

10 Reasons Your Top Talent Will Leave You – Mike Myatt

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Monday Morning Moment – Them and Us, How Can That Be? Could Them and Us Become a We?

December 12, 2016 admindeb 1 Comment

Photo Credit: Delta 7

From the archives:

Recently, I was in an odd conversation with a friend from work. The more we talked, the more we sounded like a Dr. Seuss book. It went something like this:

“I don’t know how to be us with them. To be with them is to just be them. We must lose us; us no more will be. There’s no us in them; it’s so strange to me. How can they be them, with no us, you see? To give up us is too hard for me. So I can’t see a way to get to we.”

[Seriously, the conversation went like that…but better.]

Battling the us-them assignation is an ongoing workplace discipline. Even in the happiest, coolest companies, there is still an intentionality to keep work life positive for every employee. That inclusiveness is a hallmark for high morale and low walls (read: no silos).

Photo Credit: Prolearn-Academy

In a work culture where silos still exist, an us/them mentality can grow as each team or department draws in on itself and ignores or suspects the actions/values of others. It’s not a healthy situation for any of us…whether it’s the executive team insulated from others or the [fill in the blank] team hunkered down in its own mode of trying to survive. The first can be as unaware as the subject of the story “The Emperor’s New Clothes“, the second, well, is just miserable, and growing more so by the pay period.

So much has been written on this problem in the workplace – about that culture where us/them thinking and operations color productivity and morale. I have included several links below describing various recommendations and protocols to restore health to such organizations.

Photo Credit: My Turnstone

I’ve always been that person who says, “Why can’t we just all get along?” In reality, we don’t have that situation always, but we can grease the tracks in that direction. Here are my own workplace rules regarding moving us and them to we:

Make a practice of assuming the best of your bosses and colleagues. “Refuse to think ill of others” is my goal…and my accuracy in hitting that goal comes with practice and determination…and grace.
Lean in to those with whom you struggle the most – the “thems” in your worklife. Especially the most powerful ones. Study them. Learn their language. Know them as well as you can. NOT for self-serving reasons, but for the benefit of the work itself. Any motive that only serves your personal situation will only make matters worse… ‘Nuff said.
Refuse to get caught up in us/them complaining. Don’t make a big deal about it, but do your best to turn the conversation toward a positive end, change the subject altogether, or bow out if all else fails. Those negative conversations just bring you and your colleagues down and don’t accomplish anything. A short-lived “misery loves company” satisfaction isn’t worth the fall-out of such conversations.
Bring down the silos, one brick at a time, if necessary. Maybe you aren’t experiencing any us/them anguish, but you know it exists. What can you do, individually and as a work team, to move to “we”? We have lots of work models out there for this. In fact, silos in the workplace are “so 80’s” (whatever that means…I hear it a lot, so I’m using it here). Use some of that meeting time, or talks over coffee, to be creative in how you can work better across teams…how you can learn more from each other…how you can defuse territoriality? If the “them” is management, you initiate dialog on setting work culture values that maximizes product excellence and employee engagement.
Put processes in place – through your culture – to keep silos down. I would love to hear what your situation is and how you are making positive steps to grow/keep a healthy culture. Please comment below.

Sure…there are times we need to process a difficult situation at work with a trusted friend. Yes, us/them scenarios are painful…and wrong, honestly…especially in the workplace where we are meant to have shared goals, working toward the same outcomes. Maybe, the us/them relationships in a company are too distracting and we can’t see any solution (back to the Dr. Seuss-like conversation above). In that case, it’s possible we look outside our company for another situation. However, you take with you a piece of the us/them dilemma. You take you along to the next job. Better to develop muscle memory on how to “be we”, whenever possible, right where we are.

[Sidebar: I’ve written a lot about work culture – too many to mention – but you can search work culture under Blog – Deb Mills and learn as I have about what is possible if we stay engaged in our workplace.]

Photo Credit: Buffer

Overcoming Us vs. Them Challenges

Breaking the “Us and Them” Culture

How to Avoid Us vs. Them – Huffington Post

The 10 Buffer Values and How We Act on Them Every Day

The 4 Elements That Make Great Company Culture

How to Save a Broken Work Culture

From Us and Them to We Participative Organizational Culture

Them and us – How to use Trust as a Competitive Advantage

How CEOs Can End an Us Them Mentality

Us vs. Them – a Simple Recipe to Prevent Strong Society from Forming

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5 Friday Faves – Skyrim Guitar Cover, Workplace Wisdom, Repair Cafes, Belonging, and Movie Previews

December 2, 2016 admindeb 1 Comment

Just jumping in today with my favorite finds of the week:

1) Skyrim Guitar Cover – Nathan Mills of Beyond the Guitar posted a new arrangement on Youtube this week – Skyrim – Dragonborn Main Theme. You video gamers probably know this song. I’ve no experience with this personally, but this song seems to generate sweet emotions for gaming folks. This young man amazes me with his skills, yes, but especially his heart. It comes out in his music. On another note: He has over 1 million views of his Harry Potter medley on the Facebook group Harry Potter and the Deathly Hallows. Exciting.Photo Credit: YouTube

2) Workplace Wisdom – Finally…on millennials. I know, I know…there is so much written and spoken about millennials. I usually just pass over it…but Simon Sinek’s observations on millennials in the workplace are fascinating and telling. I appreciated that what he sees applies to both millennials and the rest of us. Photo Credit: Why Millennials Matter

It is wisdom. Sinek came on my radar this week through a talk he did on IQ with Tom BIlyeu. In his talk, he focused on four components that millennials bring with them into the workplace that affect their professional maturing. These are 1) parenting, 2) technology, 3) impatience, and 4) environment. His take on “failed parenting strategies” may apply to some cultures, but many parents of millennials saw early on the fallacy of communicating how “special” our children are…no matter what they bring to the table. Sinek does communicate a victim mentality here and that’s the weakest of his 4 components. The other three were applicable to the workplace, in general, and to millennials, in particular.

Technology can be a crutch and squelch our creativity more than fuel it. Technology has a negative impact on the depth and breadth of our relationships…we have to pay attention to this. Impatience – for purpose, impact, advancement – is a big issue in the workplace. We need colleagues willing to hang in there through the doldrums. Environment at work is changing at a rapid pace…as much as it appears, on the surface, that it is bending toward the millennial, what is needed is a workplace where millennials can actually grow their skillsets. Sinek speaks to this.

4 Damaging Mentalities Millennials Must Break – Jeremy Chandler (a millennial)

3) Repair Cafes – Wouldn’t you love to have a place within an easy drive where you could take your aging laptop, or blinking lamp, or burned out leafblower for a repair? Is it possible to ever reasonably repair instead of replace? There is a phenomenon around the world where this is happening…not just in rural “third world” settings but in cities. Repair cafes are on the rise. If you want to find one, or start one, go here. This isn’t just about being frugal; this is a craft – this learning how to repair your own broken stuff with the help of a skilled professional – someone’s mom or dad who has learned how to fix things. The closest repair café to us is in Charlottesville, Virginia – do you have one near you?Photo Credit: New York Times

4) Belonging – Scott Sauls‘s book Befriend: Create Belonging in in an Age of Judgment, Isolation, and Fear is next on my reading list. Belonging is a core need for all of us, and Sauls takes the reader deeply into the realm of true friendship and solid relationships. Whether between peers, family members, colleagues, or even strangers at first encounter. I long to get past superficial and to know and be genuinely known by at least a few people. My desire is to be open to the possibilities of befriending and being “friended” with true authenticity. This book seems a good place to reboot.

Photo Credit: Amazon

I discovered this book from a tweet about Matt Smethurst’s article 20 Quotes from Scott Sauls’s New Book on Friendship. I ordered the book based on those 20 quotes. Here are three:

“Compelled by the love of Christ, we must not withhold kindness or friendship from any person or people group, and we must not engage in any sort of us-against-them posturing. This in itself is countercultural in modern society. Compelled by the truth of Christ, we must honor and obey the Creator’s design—even when his design is countercultural and, at times, counterintuitive to us. His ways and his thoughts are higher than ours.” (75–76)

“This is what you call reversing the flow of the umbilical cord: parents demanding that their children function as their source of life; their emotional nourishment; their identity; their Jesus. This always ends in sorrow and alienation and loss. Just as in marriage, we must not place a burden on our children to provide for us the things that only God can supply.” (87–88)

“The best way to measure your desire to serve is to look at how you respond when someone treats you like a servant.” (98)

5) Movie Previews – Call them teasers and then trailers. Whenever we go to the theater, we have to be in place with a family-sized popcorn before the previews start. That is just how it is. I love these glimpses into coming feature films. Two I’ve seen recently follow: On the darker side – Jackie. On the lighter side – Table 19 . Whether I ever see these movies in the theater, watching the trailers was satisfying and wholly entertaining!

Photo Credit: Collider – Table 19

Have a safe and peaceful weekend. Tacky Lights Tour is on our schedule…let the festivities begin.

Also:

Life On My Knees – Chocolate Raspberry Cream Pie – Angela

Photo Credit: Chocolate Raspberry Cream Pie

YouTube Video – Big Crosby & David Bowie – “The Little Drummer Boy” (Peace On Earth)

Macy’s Christmas Adv 2016 Video – #OldFriends – [Sorry about the Poo-pourri ad at the beginning of the video.]

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Worship Wednesday – Come To Me – The Village Church

November 30, 2016 admindeb Leave a comment

Photo Credit: YouTube

“Come to Me, all of you who are weary and burdened, and I will give you rest.” – Jesus – Matthew 11:28

Ever have one of those days when it feels like you’ve just got nothing? Nothing to bring to the discussion…or the relationship?

There’s this amazing group of young women in my life who gather weekly to fellowship and to open God’s Word together. We sit in a loosely shaped circle to give space for lots of children to meander through. From babies crawling around to toddlers and up weaving through us from one side of the room to the other.

These young women enrich my life more than I can say. Those years of small ones were tough years for me…challenging and fraught with the fears of not parenting well enough.

Being in this group allows me to remember the grace of God in my life in those years as I see His grace reflected in them. In fact, even on the hardest, most tiring days, I see Jesus in these women.

Today, when we gathered, I had nothing. Tired from so much travel. Way too much catching up to do for this distractible me. Lists written and rewritten. The desire just to sleep….winning.

Then an hour with sisters…and the experience of “got nothing” was profoundly changed into rest for my soul and a rallying for what was on the schedule today. Hugging babies, funny stories, resonating with each others’ situation, and praying for each other…energized and normalized.

What is that “normal” for a believer? Normal includes those days that are going to take all we’ve got and then some…and there’s grace. Normal is also remembering God early, seeking Him often, and trusting Him always.

Today, because of friends and sisters, I faced the reality that my early morning quiet times with the Lord have frayed with travel, and fatigue, and (I’m calling it) poor choices. Not beating myself up over it…but grateful to come to the end of myself…and still find God there.

On Sunday, at Movement Church, we sang a new adaptation of an old hymn by Elizabeth Akers. In worship, in that moment of singing an unfamiliar hymn, God began opening my heart to a renewed longing for Him. Nothing else can satisfy…or give us the deep rest we so desperately need. Just Jesus.

Today, in a circle of women who love each other in a way that reminds us of how God loves us, I was held…as if God Himself was doing the holding. Be held, Dear Ones.

…Speaking the truth in love, we will in all things grow up into Christ Himself, who is the head. From Him the whole body is fitted and held together by every supporting ligament. And as each individual part does its work, the body grows and builds itself up in love. – Ephesians 4:16

Worship with me to this beautiful old hymn made new by the group The Village Church:

Weary burdened wanderer there is rest for thee
At the feet of Jesus in His love so free
Listen to His message, words of life, forever blessed
Oh, thou heavy laden, “Come to Me, come and rest.”

There is freedom, taste and see
Hear the call, “Come to Me.”
Run into His arms of grace
Your burden carried, He will take

Bring Him all thy burdens, all thy guilt and sin,
Mercy’s door is open, rise up and enter in.
Jesus there is waiting,  patiently for thee
Hear Him gently calling,  “Come, oh come, come to Me.”*

There are two more verses in the original hymn. One of those follows:

Linger then no longer,
Come just now to Him;
Ere the shadows gather,
And thy light grows dim.
Thou hast long been waiting
For some better time,
But today He’s calling,
Come and claim Him thine.**

On days, when it seems we’ve got nothing…the truth is in Christ, we have all we need. Our part is to come to Him…and rest in Him. His strength is displayed perfectly in our weakness (2 Corinthians 12:9). For those other days, when we feel pretty good about what we bring to the table and maybe we don’t have to be so brave…we can rejoice in the same way as on the “got nothing” days. The same good God equips us, and strengthens us, and cheers us on. Truth! Hallelujah!Photo Credit: Pinterest

*Lyrics to Come to Me – written by Elizabeth Akers; adapted by The Village Church (Chorus and Melody by Jeff Capps and Michael Bleecker)

YouTube Video – Come to Me – (Original: The Village Church) – Sunrise Bible Church

**Full Text of Weary, Burdened Wanderer – Hymnary

Worship Wednesday – Rest, The Lord Is Near -a Reminder from Steve Green – DebMillsWriter

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Monday Morning Moment – Turning Around a Work Culture – From “Not Good Enough” to “Job Well Done”

November 21, 2016 admindeb Leave a comment

Photo Credit: LinkedIn – Dave Kerpen

Aha moments can occur in all sorts of settings. My latest happened during our pastor’s sermon this week. Toward the end of a deep and fascinating exposition of Colossians 2, Pastor Cliff reminded us that we are not meant to earn God’s approval. He gives it unconditionally. Then Cliff talked about how we get caught in the trap of “It’s never enough!” when thinking of our efforts or accomplishments. Then “It’s never enough” or “Not good enough” too easily turns into “You’re not good enough.” This is the place where what we do intersects with who we are…

Switch from the Sunday Bible lesson to the Monday workplace application. I’m not talking the unconditional love of God here, but what happens to us in continuous feedback loops. Stay with me…This made me think uncomfortably about the way I once operated in the area of idea generation and innovation.

I am “an editor”…it gives me great satisfaction to take a document or process and make it better. Recently a friend asked me to edit his manuscript. It’s going to be such a great read…can’t wait for it to be published. Still, there will be lots of edits. For me, being an early reader, I just took care of some grammar and flow issues. There will be more qualified editors down the road. It’s enough for me to do quick, elementary edits and wildly praise the author and his riveting storyline, cheering him on to the next steps of publishing.

The tweaking that I used to do regularly in my earlier professional life was more intense in those days…and less forgiving. I wanted it (whatever it was) to be right, and it was my immodest opinion that I could get it to right. Especially when evaluating someone else’s work (ironically, I was less hard on my own work – figuring it was perfect already, right? Sigh…). The tweaking of another era has come round to a newish process called iteration.

One definition of iteration is the “process of learning and development that involves cyclical inquiry, enabling multiple opportunities for people to revisit ideas and critically reflect on their implication”. These feedback loops are meant to be fast-paced with the finish in view.

Photo Credit: SafariBooksOnline

Where iteration (or tweaking) breaks down (if I might be so bold) is when it’s taken well past rapid feedback loops into a realm of fine-tuning that has the team guessing “will it ever be good enough?” Product design and process development are vital to any company, but what we must also consider is the team or personnel involved.

If the feedback loops relate to the launch of a new product or a new business process, excitement and brainstorming are part of the momentum. Continuing to tweak over months instead of weeks before the launch can take a negative toll on the team. No one wants to forfeit excellence, but we don’t want to lose excellent personnel either.

Photo Credit: Lifehacker

Trusting the judgment of our best thinkers is worth the risk of possibly releasing a product or service when we may not all be sure it’s “perfect”. That is what beta-testing is all about…the feedback that then comes to us from the consumer or user.

I’m really talking out of my element here (not being a designer or innovator so much as a lifelong learner). My leap from the sermon to the workplace relates to my own past struggle with wanting something with my name on it to be perfect while exhausting my teammates with “what if we do this?” or “What if we say it this way?”

What a gift for us to take a well-thought-out proposal and, instead of putting it through the “just not good enough” wringer, we read it and pass it back to that colleague and say, “Good job”…empowering them to execute the proposal. How often does that happen these days?

Please share stories [in the Comments] of work situations where you experienced genuine affirmation for a job well-done.

Recently when water started backing up into the kitchen sink, I was afraid that it was something I had done. Too liberal using the disposal, for instance. Dave was out of town and nothing I could do would remedy the situation. Finally, on a Sunday afternoon, in desperation, I called our plumber (Richmonders, if you need a good plumber, email me, and I will give you his contact info). He came and fixed the problem, and best of all, it wasn’t my fault, after all. This young man literally LOVES his job and was kind to take the time, after he was off the clock, to give me the breakdown of what the problem was. What he charged me? Worth every penny…especially the part where it wasn’t something I had done wrong.

Why I bring this up is that being a fairly capable and creative person doesn’t prevent me from faltering at the likelihood that I messed-up. See the Imposter Syndrome. My mental wiring is such that I get discouraged when my contribution to a situation actually causes more work for someone else, adds expense, or slows down progress. I’ve learned over the years that all that tweaking I may not have taken the product from good to great, and most assuredly caused some amount of frustration to hard-working, quality colleagues. Lesson learned.

There are times and seasons when tweaking is appropriate in developing a product and changing a business process. What we want to take into account is the cost of that tweaking, or iteration, on the people who make things happen in our workplaces. Free them from the “not good enough’s” to enjoy the fruit of “jobs well done”.Photo Credit: The Muse

10 Tips for Dealing With an Overly Demanding Boss – Jacquelyn Smith

How to Get Over the Feeling that You’re Not Good Enough for Your Job – Michele Hoos

10 Things You Can Do to Get Out of Your Boss’s Doghouse – Brian Dodd

Why Incentive Plans Cannot Work – Alfie Kohn – Harvard Business Review

Good Is Not Good Enough: The Culture of Low Expectations and the Leader’s Challenge – Karlene M. Kerfoot

Innovation and Iteration: Friends Not Foes – Scott Anthony – Harvard Business Review

Holding a Team Retrospective – Morale

Workplace Bullying: Protecting Yourself at Work – Slideplayer

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Saturday Short – The Tuskegee Airmen

November 19, 2016 admindeb Leave a comment

Photo Credit: Tuskegee Airmen

Last night I watched a 1995 HBO film about the Tuskegee Airmen. They were the very first African-American military pilots. What an incredible story of how they had the opportunity to train as pilots (in 1941) and then how they entered the air battles of World War II (in 1943). As much as they confronted America’s enemy (Germany), they also faced the segregation and racism of that day.

Photo Credit: Tuskegee Airmen

The HBO film was based on the true stories of these men, but it’s hard to know, not having studied the Tuskegee Airmen before, what is true and what is Hollywood.

Photo Credit: Wikipedia

There is one scene that was especially timely then…and today.

It was some sort of hearing (some congressional committee) about the fitness of these pilots and whether the training program should be shut down. The African-American colonel who led this fighter squadron was able to speak for the men under his command. Below is his appeal and defense of these courageous fighter pilots…and of African-Americans. {Watch the clip below, as well. Moving.]

All we asked for was a chance to prove ourselves. A fair and impartial opportunity. 
We thought we had that chance.
But you invite us to a poker game,
hand us a fixed deck...
...and then wonder why we can't win?
Every colored pilot in the 99th...
...went through his own private hell

to wear those wings.
Each of those men carry...
...not only the dream
of becoming American Military Aviators...but the hopes of an entire people as well.

Am I the only one in this room
that understands what that means?
I was brought up to believe
that beneath it all...
...Americans are a decent people...
...with an abiding sense of integrity and fair play. The cheers I heard across this country
when Joe Louis and Jesse Owens...
...humiliated Hitler's "Master Race"...didn't just come from proud colored folks.

They came from everyone.
How are we to interpret that?

As a United States Army Officer...
...who gladly puts his life
on the line everyday...

...there's no greater conflict within me.

How do I feel about my country?
And how does my country...
...feel about me?

Are we only to be Americans
when the mood suits you?

A fair and impartial opportunity
is all we ask.

Nothing that you yourselves
wouldn't demand.*

Whether those words were spoken by that colonel or they were the words of a marvelous, insightful script writer…they resonate today.

“A fair and impartial opportunity is all we ask. Nothing that you yourselves wouldn’t demand.”

*The Tuskegee Airmen – Script

Red Tails (2012) – Lucasfilm Official Trailer