Category Archives: Disciplines

Monday Morning Moment – True Humility in Leadership – So Not Cliché

Photo Credit: LinkedIn

There is just so much cliché out there these days. From what’s hip in men’s facial hair, to cool shoes or right purses, to shirts in or out, jeans skinny and cuffed…and the lingo. Oh the lingo!Photo Credit: Contently

Vu Le writes this hilarious article: 21 Irritating Jargon Phrases, and New Clichés You Should Replace Them With. He doesn’t just list out some of those phrases we hear (and say?) at work…ad nauseam. He also suggests alternative language. Just read the piece. Your endorphin level will rise…unless they are your fave phrases…oops!Photo Credit: Disquscdn

I’m weary of having to search for just the right phrase to communicate that what I have to say has merit (see…I shied away from the word “value”). Oh…for a culture where plain speak isn’t judged or suspect or treated as just too uncool.

Where jargon becomes cliché, our definitions can as well. What it takes to be good leaders has had a gargantuan amount written about it…and being a servant or humble leader can also fall into the category of cliché – just another fancy of today’s business culture.

Not so with true humility. Here’s my take on humility in the workplace. There is this seeming humility that masks something else – whether arrogance or insecurity, I couldn’t say. Then there is true humility – this is what makes a leader so easy to follow.

Writer Pat Lencioni has written a book on humility as one of three essential virtues of team players. In his book,  The Ideal Team Player – How to Recognize and Cultivate the three Essential Virtues, he tells a story about humility, hunger, and smarts.

Photo Credit: Amazon

“There are three required virtues that make someone an ideal team player. Those virtues are humble, hunger and smarts. The most important of those virtues is humility. The ultimate foundation of being a team player is a person being willing and able to put the team’s interests above his or her own. Only a truly humble person can do this effectively. The second virtue required is hunger, the desire to work hard, make a difference and get things done. The third and final virtue of an ideal team player is something I call smarts. It has nothing to do with intelligence, however, but is all about social awareness and interpersonal common sense. Ideal team players, in addition to being humble and hungry, demonstrate smarts with their ability to understand their colleagues and work with them effectively.”Patrick Lencioni, Author Q & A, TableGroup
This ideal team player is the kind of person we hope to always have leading our team…and our organizations.
I asked my husband recently what was the mark of a truly humble person. This was his response:
“Humble people pay attention to the people around them, whether they’re big or little.”
As wise as my husband is, he got that idea from Patrick Lencioni after reading his book.
Lencioni had much to say about humility, including:

“So many people there are so concerned about being socially conscious and environmentally aware, but they don’t give a second thought to how they treat the guy washing their car or cutting their grass.” Pat Lencioni

[I write about the power of noticing people here.]

Humility is cliché if it’s just coming at you from the front of the room or the head of the conference table. True humility communicates a right, or proper, understanding of relationship between colleagues, clients, and customers. No lone rangers or rock stars in this equation.  Photo Credit: AZQuotes

Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.Pat Lencioni

True humility in leadership is so not cliché. It can be observed, modeled, and developed. What’s cool today can become cliché tomorrow. True humility?…never.

“Throw the passes when no one is watching. Write the pages no one sees. Work through the business plans people don’t believe in yet. Hustle long before the spotlight finds you. You don’t need the whole world on your side to create something that changes the world.”Marcus Mariota

6 Ways Humility Can Make You a Better Leader – Fast Company – Gwen Moran

Your Picks for the Worst Nonprofit Jargon by Cody Switzer

Infographic: 50 Terrible Work Phrases You Need to Stop Using by Nicole Dieker

Monday Morning Moment: Rocking Your New Year’s Resolutions With True Habit Change

Blog - New Year's Resolutions - davidlose.net - Calvin & HobbsPhoto Credit: DavidLose.net

[From the Archives]

New Year’s resolutions are really very energizing. Whether we meet our goals or not, there is great promise within the resolution for resetting our thinking. A keen sense of self, or self-awareness, makes a difference in understanding our habits and progressing toward true habit change.

A couple of times in my life, I resolved to go off sugar. With a resolution like that, it meant abstaining from chocolate…which is a topic all its own.

Anyway, I was successful for over a year each of those times in excluding sugar from my diet. Never having really lost the weight from my first pregnancy, I decided to remove sugar from my diet for the pregnancy of our second-born. In those days, there was a chapter of Overeaters Anonymous in our town, and that group was a great help in my dealing with pretty much a sugar addiction.

The second time I “gave up” sugar was over 3 years ago, and I stayed the course of that habit change for over 1 1/2 years. Less accountability but even more resolve. Although I am back having dessert or sugary snacks sometimes, I am still operating with more self-awareness than ever before. Self-awareness, not self-condemnation. A very different experience.

Without knowing it, I was using a practice of habit change that Ken Sande writes about on his blog, Relational Wisdom 360. He first influenced my life years ago with his work on conflict resolution through his Peacemaker Ministries. He is a gentle guide in many of the issues that complicate our lives.

His New Year article on Seven Principles of Habit Change comes at a great time. Sande talks quite kindly about how we develop habits and what it takes to change them. His first principle of habit change gives us a look at the cycle of habits – the cue, the routine (or response), and the reward. Anyone who loves chocolate can understand this easily. For me, in eating sugar (or in overeating, in general), the cue could be a number of things – fatigue, anxiety, loneliness, presence of yummy food. It never takes much to send me to the refrigerator or pantry. The routine: feed the cue, whatever it is…with high-carb oral gratification. The reward: a brief soul satisfaction and temporary relief from whatever was the cue.

Blog - Habit Change - relational wisdom 360Photo Credit: Relational Wisdom 360

In my two seasons of not eating added sugar, I actually followed Ken Sande’s principles below (without knowing the wisdom of it).

  1. Every habit has three parts: a cue, a routine, and a reward.
  2. You can change an undesirable habit by keeping the cue and reward but learning a new routine.
  3. The best way to overcome the temptation to revert to old routines is to have a detailed action plan.
  4. Habit change builds momentum if you can change a single “keystone habit” and then continue to build on consecutive “small wins”.
  5. Will power is like a muscle: it can be strengthened and yet needs to be exerted strategically.
  6. Faith is an essential part of changing habits.
  7. Habit change is more likely to occur within a community (even if it’s just two people).Ken Sande

[If any readers want to talk further about habit change regarding sugar addiction, I would love the exchange, either through the comments or email.]

Self-awareness is a huge factor relating to habit change. I can see that more now having come through seasons of looking at my own habits.

“Self-awareness is defined as conscious knowledge of oneself; it’s a stepping stone to reinventing oneself, learning to make wiser decisions, and helps you tune into your thoughts and feelings. So often we place blame on externalities because it’s the easiest excuse, when in fact we should be thinking about our thinking, reflecting, trying on different perspectives, and learning from our mistakes.”Paul Jun

Matt Monge wrote a great piece on 13 questions we might ask ourselves to better understand why we do what we do. He is applying these questions to leadership and workplace, but they apply as well to habits. Also, in researching for this blog, I came upon this YouTube video of David Wallace Foster giving a commencement speech on awareness. Really thought-provoking as well as entertaining.

It is possible to affect true habit change if we are willing to take a studied look at ourselves – our awareness and our engagement with making choices/decisions and within relationship. I used to think that self-awareness was morally charged, i.e., it drove us to becoming more self-centered. That doesn’t have to be the case. When we take time to really examine where our minds go, through the day, we can train our thinking toward what matters most to us – related to people, resources, and life purpose.

When we are willing to do that, New Year’s resolutions can become much more life-changing than just going off sugar for a few weeks. These same habit change principles can apply to anger issues, pornography, other addictions, and pretty much any habitual process that negatively affects your work, relationships or general peace of mind.

I’d like to close with Ken Sande’s thoughts on taking self-awareness to other-awareness and God-awareness:

“The better we know and follow God (God-aware, God-engaging), the more we will know and discipline ourselves (self-aware, self-engaging), which opens the way for us to better understand, relate to, and serve our neighbors (other-aware, other-engaging).

To close the loop and spur us on developing relational wisdom, the Lord promises that the more we obey his command to love our neighbors, the closer we will draw to God himself (John 14:21-23). Thus, relational wisdom is a circle of interrelated skills that continually fuel one another.”Ken Sande

Blog - Relational Wisdom - Ken SandePhoto Credit: RelationalWisdom360

Do You Want to Change Your Habits? – Relational Wisdom – Ken Sande

Seven Principles of Habit Change – Relational Wisdom – Ken Sande

13 Questions to Increase Your Self-Awareness – The Mojo Company – Matt Monge

Why Self-Awareness Is the Secret Weapon for Habit Change – Paul Jun

This is Water – David Foster Wallace on Awareness

RW Acrostics in Action – Relational Wisdom – Ken Sande

Need Help With Your New Year’s Resolutions? – David Lose

5 Friday Faves – Spoken Word, Final Fantasy Guitar Arrangement, Kindness, Becoming a Super Achiever, and Acts of Service

Friday Faves is a highlight of my week. Just like my reading and life experiences are enriched by other writers’ weekly favorite finds, I take pleasure in thinking mine also encourage and even delight you as well sometimes. Unfortunately, in the last few weeks, I’ve run out of steam by week’s end. Travel is part of the drag on my writing, and some grieving over a very ill dad. Not many words to float my faves. Thanks to you who continue to stop by. It means the world to me. Following are five of my favorites for this week…enjoy…

1) Spoken Word – A poetry form, spoken word is defined as “an oral art that focuses on the aesthetics of word play, intonation, and voice inflection – includes any kind of poetry recited aloud, including hip-hop, jazz poetry, and traditional poetry readings”.  Glen Scrivener is poet and performer of spoken word. He’s Australian now living in the UK, so he’s got the accent and all.  He also has to be a very cool minister, given his gift with words that grab the heart. I just discovered him this week as one of his videos crossed my Facebook news-feed. It is entitled Santa Vs. Jesus and follows:

He Came Down and Christmas in Dark Places are two others that will minister to your heart…especially if life isn’t going as you thought it would. You can read more about Glen here and here.Photo Credit: Mackellars

2) Final Fantasy Guitar ArrangementNathan Mills of Beyond the Guitar has added another haunting arrangement to his guitar repertoire. His inspiration this time was the main theme (“Somnus”) of the video-game Final Fantasy XV. Nathan is an accomplished classical guitarist who has also applied his craft to arranging themes from movies, TV shows, and video games – music he’s loved over the years. I am still astounded at the beauty of these pieces when they are rendered through his skill, heart, and classical guitar. So lovely.

3) Kindness – When you are distracted by the stresses of life, and you’re just not yourself…every kindness is a great mercy. I’ve certainly experienced many over the last year during the illness of my dad. This week was not an exception. Traveling to Georgia to help care for dad, I was struck again at all the kindnesses extended to him by other family members, hospice staff, and friends. His pastor has become a pastor to me even. It got me thinking again of how we teach kindness to our children… I have the book Each Kindness by  Jacquelin Woodson and E. B. Lewis about a young girl, new to a school, who didn’t quite fit in. Although she was kind herself, she was shunned by other children. That tension and the story’s resolution captured so much about the transforming nature of kindness.

Modeling kindness is foundational as children see and then do. Reading about kindness can also strengthen that message. Joanna Goddard and her commenters have listed a treasure trove of books on kindness lessons for children.  A Sick Day for Amos McGee by Philip C. Stead and Erin E. Stead is a sweet story about a man caring uniquely for various animals in the zoo. Also The Empty Pot by Demi speaks of both kindness and truthfulness. Lastly, Mo Willems’ My Friend Is Sad speaks to a tenderness found between true friends. 

What books or experiences do you recommend to help young ones learn to be kind? Please comment below.

4) Becoming a Super Achiever – Camille Sweeney and Josh Gosfield have authored a book on how any of us might become a “super achiever” – The Art of Doing: How Superachievers Do What They Do and How They Do It So Swell. I have not read this book yet (nowhere near a superachiever in this skin…yet). However, thanks to Forbes writer Tanya Prive, we have a great intro to the subject in a quick list of 10.

Photo Credit: Amazon

Sweeney and Gosfield interviewed several highly successful individuals across many fields and discovered ten practices common to “super achievers”. They are:

  • Good Storytelling
  • Dedication to a Vision
  • Listening and Remaining Open
  • Pursuing Happiness
  • Intelligent Persistence
  • Testing Ideas in the Market
  • Fostering a Community
  • Constantly Evolving
  • Managing Emotions
  • Practicing Patience

Read more on each of these from Prive’s article, or better yet, check out the book. From the reviews so far on Amazon, it’s less a “how-to” for us and more a “how they did it” – as a myriad of super achievers tell their stories to the authors…worth the read for me to hear those stories.

5) Acts of Service – Years ago, I read this book 5 Love Languages by Gary Chapman. He talks about how we express and receive love in five major ways – time, touch, gifts, words of affirmation and acts of service. My husband, Dave, and I both experience love most deeply through words of affirmation and acts of service. Photo Credit: Pinterest

Christmas is a huge gift-giving holiday in our culture. I’m not the best at that, BUT I understand it, especially for those who experience love most happily through receiving gifts (our youngest son, for example). For me…acts of service and words of affirmation. Now…that can come through gift making or buying. [I need socks, etc., like everyone else.] Or, it can come through the raw work of serving. Dave has taken on a much harder job of giving me a requested act of service for Christmas, and the time he’s putting into it is already like receiving this gift every day, even before Christmas arrives. I won’t go into details, but we are both “pilers“. It’s just hard for us to expediently go through and get rid of stuff we’re no longer using. Order is a lovely thing, and as we get older, it is even more calming to a stressed and tired mind. He is giving the gift of “order” to me this Christmas…and hasn’t even asked the same from me. What love!!Photo Credit: DawsonandDawsonInc

So….there you have it…another Five Friday Faves…and on a Saturday. That’s just the kind of week it’s been. Enjoy the rest of your weekend…and receive every kindness as the gift it’s meant to be.

Worship Wednesday – Come To Me – The Village Church

blog-come-to-me-youtubePhoto Credit: YouTube

“Come to Me, all of you who are weary and burdened, and I will give you rest.” – Jesus – Matthew 11:28

Ever have one of those days when it feels like you’ve just got nothing? Nothing to bring to the discussion…or the relationship?

There’s this amazing group of young women in my life who gather weekly to fellowship and to open God’s Word together. We sit in a loosely shaped circle to give space for lots of children to meander through. From babies crawling around to toddlers and up weaving through us from one side of the room to the other.

These young women enrich my life more than I can say. Those years of small ones were tough years for me…challenging and fraught with the fears of not parenting well enough.

Being in this group allows me to remember the grace of God in my life in those years as I see His grace reflected in them. In fact, even on the hardest, most tiring days, I see Jesus in these women.

Today, when we gathered, I had nothing. Tired from so much travel. Way too much catching up to do for this distractible me. Lists written and rewritten. The desire just to sleep….winning.

Then an hour with sisters…and the experience of “got nothing” was profoundly changed into rest for my soul and a rallying for what was on the schedule today. Hugging babies, funny stories, resonating with each others’ situation, and praying for each other…energized and normalized.

What is that “normal” for a believer? Normal includes those days that are going to take all we’ve got and then some…and there’s grace. Normal is also remembering God early, seeking Him often, and trusting Him always. 

Today, because of friends and sisters, I faced the reality that my early morning quiet times with the Lord have frayed with travel, and fatigue, and (I’m calling it) poor choices. Not beating myself up over it…but grateful to come to the end of myself…and still find God there.

On Sunday, at Movement Church, we sang a new adaptation of an old hymn by Elizabeth Akers. In worship, in that moment of singing an unfamiliar hymn, God began opening my heart to a renewed longing for Him. Nothing else can satisfy…or give us the deep rest we so desperately need. Just Jesus.

Today, in a circle of women who love each other in a way that reminds us of how God loves us, I was held…as if God Himself was doing the holding. Be held, Dear Ones.

…Speaking the truth in love, we will in all things grow up into Christ Himself, who is the head. From Him the whole body is fitted and held together by every supporting ligament. And as each individual part does its work, the body grows and builds itself up in love.Ephesians 4:16

Worship with me to this beautiful old hymn made new by the group The Village Church:

Weary burdened wanderer there is rest for thee
At the feet of Jesus in His love so free
Listen to His message, words of life, forever blessed
Oh, thou heavy laden, “Come to Me, come and rest.”

There is freedom, taste and see
Hear the call, “Come to Me.”
Run into His arms of grace
Your burden carried, He will take

Bring Him all thy burdens, all thy guilt and sin,
Mercy’s door is open, rise up and enter in.
Jesus there is waiting,
 patiently for thee
Hear Him gently calling,
 “Come, oh come, come to Me.”
*

There are two more verses in the original hymn. One of those follows:

Linger then no longer,
Come just now to Him;
Ere the shadows gather,
And thy light grows dim.
Thou hast long been waiting
For some better time,
But today He’s calling,
Come and claim Him thine.**

On days, when it seems we’ve got nothing…the truth is in Christ, we have all we need. Our part is to come to Him…and rest in Him. His strength is displayed perfectly in our weakness (2 Corinthians 12:9). For those other days, when we feel pretty good about what we bring to the table and maybe we don’t have to be so brave…we can rejoice in the same way as on the “got nothing” days. The same good God equips us, and strengthens us, and cheers us on. Truth! Hallelujah!blog-burdened-i-will-give-you-rest-pinterestPhoto Credit: Pinterest

*Lyrics to Come to Me – written by Elizabeth Akers; adapted by The Village Church (Chorus and Melody by Jeff Capps and Michael Bleecker)

YouTube Video – Come to Me – (Original: The Village Church) – Sunrise Bible Church

**Full Text of Weary, Burdened Wanderer – Hymnary

Worship Wednesday – Rest, The Lord Is Near -a Reminder from Steve Green – DebMillsWriter

Monday Morning Moment – Turning Around a Work Culture – From “Not Good Enough” to “Job Well Done”

blog-demanding-bosses-linkedin-dave-kerpenPhoto Credit: LinkedIn – Dave Kerpen

Aha moments can occur in all sorts of settings. My latest happened during our pastor’s sermon this week. Toward the end of a deep and fascinating exposition of Colossians 2, Pastor Cliff reminded us that we are not meant to earn God’s approval. He gives it unconditionally. Then Cliff talked about how we get caught in the trap of “It’s never enough!” when thinking of our efforts or accomplishments. Then “It’s never enough” or “Not good enough” too easily turns into “You’re not good enough.” This is the place where what we do intersects with who we are…

Switch from the Sunday Bible lesson to the Monday workplace application. I’m not talking the unconditional love of God here, but what happens to us in continuous feedback loops. Stay with me…This made me think uncomfortably about the way I once operated in the area of idea generation and innovation.

I am “an editor”…it gives me great satisfaction to take a document or process and make it better. Recently a friend asked me to edit his manuscript. It’s going to be such a great read…can’t wait for it to be published. Still, there will be lots of edits. For me, being an early reader, I just took care of some grammar and flow issues. There will be more qualified editors down the road. It’s enough for me to do quick, elementary edits and wildly praise the author and his riveting storyline, cheering him on to the next steps of publishing.

The tweaking that I used to do regularly in my earlier professional life was more intense in those days…and less forgiving. I wanted it (whatever it was) to be right, and it was my immodest opinion that I could get it to right. Especially when evaluating someone else’s work (ironically, I was less hard on my own work – figuring it was perfect already, right? Sigh…). The tweaking of another era has come round to a newish process called iteration.

One definition of iteration is the “process of learning and development that involves cyclical inquiry, enabling multiple opportunities for people to revisit ideas and critically reflect on their implication”. These feedback loops are meant to be fast-paced with the finish in view.

ScenarioPhoto Credit: SafariBooksOnline

Where iteration (or tweaking) breaks down (if I might be so bold) is when it’s taken well past rapid feedback loops into a realm of fine-tuning that has the team guessing “will it ever be good enough?” Product design and process development are vital to any company, but what we must also consider is the team or personnel involved.

If the feedback loops relate to the launch of a new product or a new business process, excitement and brainstorming are part of the momentum. Continuing to tweak over months instead of weeks before the launch can take a negative toll on the team. No one wants to forfeit excellence, but we don’t want to lose excellent personnel either.

blog-demanding-bosses-lifehackerPhoto Credit: Lifehacker

Trusting the judgment of our best thinkers is worth the risk of possibly releasing a product or service when we may not all be sure it’s “perfect”. That is what beta-testing is all about…the feedback that then comes to us from the consumer or user.

I’m really talking out of my element here (not being a designer or innovator so much as a lifelong learner). My leap from the sermon to the workplace relates to my own past struggle with wanting something with my name on it to be perfect while exhausting my teammates  with “what if we do this?” or “What if we say it this way?”

What a gift for us to take a well-thought-out proposal and, instead of putting it through the “just not good enough” wringer, we read it and pass it back to that colleague and say, “Good job”…empowering them to execute the proposal. How often does that happen these days?

Please share stories [in the Comments] of work situations where you experienced genuine affirmation for a job well-done.

Recently when water started backing up into the kitchen sink, I was afraid that it was something I had done. Too liberal using the disposal, for instance. Dave was out of town and nothing I could do would remedy the situation. Finally, on a Sunday afternoon, in desperation, I called our plumber (Richmonders, if you need a good plumber, email me, and I will give you his contact info). He came and fixed the problem, and best of all, it wasn’t my fault, after all. This young man literally LOVES his job and was kind to take the time, after he was off the clock, to give me the breakdown of what the problem was. What he charged me? Worth every penny…especially the part where it wasn’t something I had done wrong.

Why I bring this up is that being a fairly capable and creative person doesn’t prevent me from faltering at the likelihood that I messed-up.  See the Imposter Syndrome. My mental wiring is such that I get discouraged when my contribution to a situation actually causes more work for someone else, adds expense, or slows down progress. I’ve learned over the years that all that tweaking I may not have taken the product from good to great, and most assuredly caused some amount of frustration to hard-working, quality colleagues. Lesson learned.

There are times and seasons when tweaking is appropriate in developing a product and changing a business process. What we want to take into account is the cost of that tweaking, or iteration, on the people who make things happen in our workplaces. Free them from the “not good enough’s” to enjoy the fruit of “jobs well done”.blog-demanding-bosses-the-musePhoto Credit: The Muse

10 Tips for Dealing With an Overly Demanding Boss – Jacquelyn Smith

How to Get Over the Feeling that You’re Not Good Enough for Your Job – Michele Hoos

10 Things You Can Do to Get Out of Your Boss’s Doghouse – Brian Dodd

Why Incentive Plans Cannot Work – Alfie Kohn – Harvard Business Review

Good Is Not Good Enough: The Culture of Low Expectations and the Leader’s Challenge – Karlene M. Kerfoot

Innovation and Iteration: Friends Not Foes – Scott Anthony – Harvard Business Review

Holding a Team Retrospective – Morale

Workplace Bullying: Protecting Yourself at Work – Slideplayer

Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom

Blog - What You Think of People Matters - Dave 5

[From the Archives]

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always playing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you.Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have they changed?

We send signals to each other – whether we speak or not.

My Mom raised us out of the era of Walt Disney’s Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I decide that person is a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferrent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help build trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Blog - What You Think of People Matters - Dave

Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.”LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.”Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance yourself from them. Sometimes, that is virtually impossible and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

Blog - What You Think of People Matters - Dave 6 (2)Blog - What You Think of People Matters - Dave 6

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with. – Jim Collins, Good to Great

Blog - What You Think of People Matters - Dave 3

For as he thinks within himself, so he is. Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.Philippians 4:8

Blog - What You Think of People Matters - Dave 2

 Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read keeping in mind that some days you might be the one perceived as difficult.

Blog - What You Think of People Matters - Dave 4

Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

Monday Morning Moment – Ultra-Productive People & What They Do Differently – 2 Infographics

blog-productivity-silicon-valley-reportPhoto Credit: Silicon Valley Report

We all have exactly the same amount of time. At least in a day. Some of us have less time than others in our lives, probably, which makes using that valuable time wisely all the more important. However, that’s the false perception of time. The idea that, because we’re young, we have all the time in the world…so chill. Enjoy. Right? Just because we’re young, how we use our time will set habits that build a foundation for our life and work. Young or old, learning how to be consummately productive is a very good plan. When we do the work of learning to be “ultra productive” part of what we gain out of that is…more time. Definitely worth the work.

I’ve written on productivity other times (in particular, about “Chris Bailey’s life of productivity”). Using time and brain power wisely is important to me because I am well aware of how easy it is to squander both. When I discovered the two infographics below, they affirmed some of the changes I’ve already made in my life and other habits worthy of establishing.

Kevin Kruse in a Forbes article gives us results of his survey of 200 ultra-productive people. He asked each their secret of productivity.  The infographic below lists out the 15 ideas gleaned from his study.blog-productive-people-do-things-differently-15-time-secretsPhoto Credit: Online Learning Tips

Anything surprise you? I was surprised at getting rid of to-do lists by scheduling everything. The “say no to everything” idea can be agonizing to execute and also infuriating when you’re on the receiving end.  Every idea in the list of 15 is doable and easy to develop as a habit. Worth a try, right?

Another infographic (from Dylan Roach and Jacquelyn Smith in Business Insider) highlights the morning habits of successful people. This also resonated with what I have discovered in the lives of influential and productive friends and colleagues. blog-productive-people-do-things-differently-16-things-at-start-of-each-day-update-or-diePhoto Credit: Business Insider

I appreciate the ideas of this infographic…especially the ones on helping others and being grateful. Soft habits maybe? Not really. When the ideas above get hard-wired in us through habit formation and intentionality, our productivity ramps up and our definition of success may widen to a more shared experience in our life and work.

5 Friday Faves – Raising Mentally Strong Kids, Syrian White Helmets, Combating Stress, Frosted Lemonade, & the Latest Video by my Favorite Guitarist

Blog - Friday Faves 006 (2)

End of the week. Short and sweet. Here are my 5 favorite finds for this first week of September. Comment on your finds also, please.

1) Raising Mentally Strong Kids – We all want our children to grow up capable to thrive in the world as it is today. To have capacity to both work and lead in situations that might prove stressful, even immobilizing if they hadn’t developed certain strengths. For them to be mentally Strong, mentally tough, resilient – what do our children need from the adults in their lives.blog-resilience-drgarybrowntherapyPhoto Credit: DrGaryBrownTherapy

After the first article below popped up on my Facebook newsfeed, my interest was piqued and I went hunting for others. Below I’ve bullet-pointed some good and quick reads on how we can help our children develop mental strength and resilience.

I may write on this more another time, to make it easier on you. Raising mentally strong kids takes a lot of study anyway…here we go!resilience-blogPhoto Credit: TracieCZabatol

2) White Helmets – Syrian Civil Defence – In an Al Jazeera article, Maria Jan writes of her interview with White Helmets founder, James Le Mesurier.  White Helmets are first responders, volunteer rescuers, who brave fresh bombing sites. Knowing they could also die in a fresh bombing raid…but they still respond. They make up the Syrian Civil Defence. Organized in 2013, there are currently 2700 rescuers, both men and women. Le Mesurier says of them, “They had a choice to either become a refugee, pick up a gun, or pick up a stretcher.” They are committed to care for the victims, no matter what political or religious group. “Their job is to save people’s lives not to judge them.”

blog-white-helmets-the-good-storyPhoto Credit: The Good Story

There is a multi-agency, multi-national effort for the White Helmets to be awarded the Nobel Peace Prize. Heroes. Good news in a sea of bad.blog-al-jazeera-the-white-helmetsPhoto Credit: Al Jazeera

3) Combating Stress – Since my cancer surgery earlier this summer, I’ve become a student of how to live healthy. Still a student…not an expert nor practitioner, necessarily. While on a trip to the beach recently, I was reading two books simultaneously.  Radical Remission: Surviving Cancer Against All Odds by Kelly A. Turner Ph.D.  describes “9 key factors that can make a real difference”. I am not recommending this book necessarily because it features so many traditional and non-traditional practices, it’s overwhelming really. The strength of the book, however, is the whole mindset or perspective of taking charge of your health. I appreciated that. A friend of mine calls it a survivorship plan. The stories of those who are living “against all odds” are thrilling. Thinking about staying well and what I may include in practicing wellness have already brought down a large measure of stress in my life. blog-booksThe other book I’m reading is  The Armor of God by Priscilla Shirer. This is focused on the battles we all find ourselves in and how Christ-followers especially can deal with them. Taken from the Scripture Ephesians 6:10-19, the book goes in-depth on how we can walk in what is true and not in the shadows of fear, worry, and the “what seems true”.

4) Frosted Lemonade – You know on those hot, hot days, and you have lots of errands where you are in and out of the car, you could really use some lovely cold beverage, right? Sweet tea might be one of those go’to’s. For me, yesterday, it was the frosted lemonade with diet lemonade) at Chick-fil-A. I was shocked to find it is on the Dessert menu (ordering it with diet instead of their regular lemonade at least takes it down to 240 calories for a small). It is so refreshing. Even better (can’t believe I’m saying this) than the frosted orange from The Varsity. If you have neither of these options where you live, what’s your go-to cold beverage (while driving)?

blog-varsity-frosted-orangeblog-chickfila-frosted-lemonadePhoto Credit: Pinterest; Chick-fil-A

5) Latest Video by my Favorite Guitarist – Nathan Mills posted a new video this week.  Those of you who follow him (or just me) know that he is a classical guitarist who writes and performs arrangements of themes from movies, TV shows, and video games. I have no idea what the game World of Warcraft is, but his arrangement of the Neal Acree’s Anduin Theme follows. Just lovely.

nathan-mills-twitter-world-of-warcraft-legionPhoto Credit: Twitter

Even composer Neal Acree thought so…and we agree with him, right?

blog-nathan-and-neal-acreePhoto Credit: Twitter

Have a low-stress, safe, and sweet weekend! Thanks for stopping by.

Monday Morning Moment – Praying For Your Spouse [or Fill-in-the-Blank] in the Workplace

Blog - Praying for Your Spouse - the lifePhoto Credit: The Life

Sometimes really crucial opportunities pass us by…responsibilities, too, fall off our plates. We get busy…distracted. We choose the urgent without thinking. The urgent over the ultimately important.

This time, one year ago, I saw the film War Room. The plot centered on an older praying woman who mentored a younger woman, whose marriage was falling apart. She mentored, not so much about marriage, but about praying for her marriage. It had a huge impact on my heart…and my prayerlife.BLog - War Room to publish 2Photo Credit: War Room Movie

I prayed my heart out for my husband…and our children…some extended family…and close friends. I still pray for them…but in recent months, the urgency had faded. Other lesser things piled in and I allowed myself to become distracted and dull.

Until this past week…. This past week, I started a Bible study with some other friends who meet together regularly. The book study is The Armor of God by Priscilla Shirer. She is also the person, in the film War Room, playing the young woman in the troubled marriage. The study focuses on the Bible passage, Ephesians 6:10-19, and speaks about our role in spiritual warfare.

I had forgotten how important it is not just to pray generally and regularly for those we love, but to pray specifically and persistently. There is a big difference.

For several days, I have been praying for a difficult situation in my husband’s work life. It has been ongoing for some time, and he finally arrived to a point of taking action.

Yipes…I wasn’t at all sure I had prayed well enough for him. In fact, I was sure I hadn’t. There is no going back, but today, fresh in studying how best to pray for those we love, I took God at his word and have prayed differently. Trusting God to intervene as I stood, fortified, in his presence…as the Apostle Paul instructed in Ephesians 6.Blog - Praying for your spouse - true agapePhoto Credit: True Agape

The details of what happened at work are not necessary for today’s posting, but praying specifically, persistently, and according to God’s Word has made for a very encouraging turn in the situation. Honestly, I don’t think it would have played out as it has, if both my husband and I weren’t really seeking God’s solution for this.

Will it always work out to be a glorious outcome when we pray hard and in faith? I can’t say…not always praying hard nor in faith. However, when we do pray for situations at work instead of just ranting or processing over the dinner table, outcomes will decidedly be better.

Our work is such a huge chunk of our lives. To leave it to chance or charm or even competence…seems a risky business. What a privilege to pray staunchly and strategically for those we love in the workplace – our spouses, our closest friends, our children… Praying for our bosses and colleagues, as well, could improve both their lives and ours as well…not to mention the enormous ripple effect that can spread as God works in a situation.

This afternoon our joy is full. Even though my husband’s workplace may “seem” unchanged…it is wholly different because he has seen God work in a hard place. With complete assurance. I rejoice with him.

Work is a 3-song commute from home. As I was traveling in this morning, thinking about what was ahead of him and praying for the situation en route, these songs were the ones that came back-to-back on the radio as I drove in:

Pretty amazing, huh? What seems extraordinary can be our ordinary when we pray to a Father who wants to show himself mighty on our behalf. What better thing can I do for those I love than to pray hard…pray believing for them?

Monday Morning Moment – 3 Quick Reads on Leadership – to Help You Stay the Course, Not Be a Jerk, While Being Innovative

Blog - Leadership - Wisdom - centresourcePhoto Credit: Centresource

Today…I got nothing.

Late nights watching the Olympic Games (#Rio2016), friends visiting from out of town, and new moms in my life…I got nothing on leadership today…

However…

These three leaders, writers and leadership observers never disappoint – Brian Dodd, Carey Nieuwhof, and Vala Afshar.

Brian Dodd is a prolific thinker and writer on leadership themes – mainly to a Christian audience, but much of what he writes is wisdom for anyone who wants to lead well. Blog - Leadership - Brian DoddPhoto Credit: Brian Dodd on Leadership

His blog on leadership quotes by Bill Purvis, who spoke recently at the GO Conference, includes the following bits for all of us.

  • Clarify your vision.
  • You get a vision by walking around.
  • You make insiders by giving them inside information.
  • Betrayal will kill your vision.
  • Devise a strategy to create a pipeline of leaders. If you want to go a long distance, you have to have a bench.
  • If you try to do it all you will burn out.
  • We can only grow to the level that we have leaders in place to train, retain people, and release people into using their gifts.
  • I’ve never known what it’s like to be jealous. I want people to win.
  • You equip other people.
  • If you don’t train leaders, you’re limited in how far you can go.
  • Our C-Level players become A-Level players wherever they go.
  • We want Ritz-Carlton to one day come to us.

Carey Nieuwhof is my favorite Canadian. He went from law school to the pulpit. His writing and podcasts on leadership are regular feasts for thought. BLog - Leadership Carey NieuwhofPhoto Credit: Carey Nieuwhof

Here’s a recent cautionary blog on 10 Signs You’re Just a Jerk…Not a Leader. I’ll just list his points, but you want to read the whole piece.

  1. You’ve made the organization all about you.
  2. You think that people work for you.
  3. You never say thank you.
  4. You’re demanding.
  5. You keep the perks of leadership to yourself.
  6. You keep yourself front and center.
  7. You take the credit and assign the blame.
  8. You never have your team’s back.
  9. You make all the decisions.
  10. You act like a martyr.

Nieuwhof closes with asking the question, “How do I know jerk leadership so well? Because I have a jerk inside of me I need to suppress every day. My guess is you might too.

Fortunately, Jesus introduces a completely different paradigm for leadership. If you want to be a Christ-like leader, just do the opposite of these ten things. You’ll be well on your way.”

Finally, I’ve been following Vala Afshar on Twitter for a long time.Blog - Vala Afshar - youtubePhoto Credit: YouTube

His blog 20 Entrepreneurship Lessons From World’s top Business Thinkers, CEOs, and VCs is a brilliant collection. Below are just 6 of the 20 lessons.

  • Doing well, and doing good, are not mutually exclusive, but mutually reinforcing. If you are not doing well, you don’t have the money to keep doing good. Is your company doing the work for the right reasons – can it create meaning and money, purpose and profit?Deb Mills-Scofield
  • Customers want meaning, value and purpose for them. If you don’t have your value proposition done, you don’t need to worry about the business model. This means deliver value in the context and constraints of the customer, not what you would like it to be. This means understanding your customer’s customer needs from their perspective. Deb Mills-Scofield
  • Humble confidence is key to success. Humble companies ask for help and they give their employees the freedom to fail and try stuff. Companies that trust their employees will be more innovative. Business leaders must walk the talk and give their employees the freedom to experiment. Good leaders take all of the blame and none of the credit. Good leaders also promote and celebrate cross-collaboration across the lines-of-business. – Deb Mills-Scofield
  • When you don’t ask, the answer is no. Consider asking for help or well-deserved promotions or pay raises. Also ask for forgiveness, not permission. – Deb Mills-Scofield
  • We live in a permission economy. So how does a business lead in the permission economy. Permission is the privilege of talking to people who want to talk to you, and not because it’s important to you. It is about being missed if you don’t show up. Are you doing something worth following? If you’re not, then you’re not leading. – Seth Godin
  • The world is changing. What does it mean to live in a world that is changing? The key element to being a CIO or a CMO is to be a chief learning officer (CLO). To be an artisan – not a craftsman, because a craftsman does the something again and again – is to learn to do it different the next time, to do it better the next time. To be an artisan, you have to be willing to listen and learn. What it means to learn is to fail. – Seth Godin

    Hope your Monday is profitable and that you’re encouraged as a leader today. Not a leader? Oh, no….you are. We all are…in some fashion or another. Wisdom is to learn leadership from those closest to us…and those whom we can follow online and at the occasional conference…like Dodd, Nieuwhof, and Afshar.