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5 Friday Faves – Snow Days, Organizing Your Life, Riveting Short Film, Dayman Cover, and the Possibility of Unity

January 13, 2017 admindeb Leave a comment

Friday again. Whew…this week flew…for me, anyway. I have some great finds for you…as usual, if I might be so bold. Friday Faves celebrate the hard work and achievements of others that encourage me and I hope encourage you. So here goes:

1) Snow Days – For some of you snow comes in months not just days. For us, it’s a few glorious days of this…and I love it!
I have no need for heavy snow recreation…just the quiet, the beauty, the slowing down of life, and the camaraderie of those snowed-in or out with you (family, neighbors, colleagues). More books, more coffee, more hours in pj’s, and more meditation on the Creator who orchestrated such beauty for our pleasure.

2) Organizing Your Life – Leadership coach Paul Sohn has posted the most fascinating infographic on organizing your life – not just your home space, but your work and social media spaces. Really helpful!!

Photo Credit: Paul Sohn

3) Riveting Short Film – It is so easy to allow our attention to drift away from important issues. The news stream is so full and fast-moving. About a year ago, National Geographic showcased a short film by Lior Sperandeo entitled People of Nowhere. It puts the film-watcher on the seashore as boat after boat of Syrian refugees arrive, some barely alive…leaving everything and desperately risking all they have left – each other and life itself. Compelling and transforming…and still happening.Photo Credit: Vimeo

4) Dayman Cover – One of the longest running TV sitcoms in the US is It’s Always Sunny in Philadelphia. Out of this edgy sometimes dark comedy came a song that is known and loved by the show’s fandom – that song being Dayman. Here is the clip from the show and below is the cover arranged for classical guitar by Nathan at Beyond the Guitar. [The Green Man is a frequent character on the show.]

The social media buzz over this video was fun to watch as well.

Photo Credit: Instagram via Facebook

Watch: Green Person Performs ‘The Dayman’ From ‘Always Sunny’ Classical Guitar – Michael Tanenbaum – The Philly Voice

5) The Possibility of Unity – Political conversations post-election in the US continue to simmer and sometimes boil over. There is no hope for unity unless we do the work to forging a path. Therein lies the possibility. Two thought-provoking posts came out this week of the topic – one from a business leadership writer, Jarrod Shappell, and the other from a Christian thinker and author, Philip Yancey.

Photo Credit: Jarrod Shappell; Philip Yancey (YouTube)

First, this from Jarrod Shappell:

“In The Anatomy of Peace, a fantastic book about attempted reconciliation between leaders of Israel and Palestine, the authors say, ‘In the way we regard our children, our spouses, neighbors, colleagues, and strangers, we choose to see others either as people like ourselves or as objects. They either count like we do or they don’t. In the former case we regard them as we regard ourselves, we say our hearts are at peace toward them. In the latter case, since we systematically view them as inferior, we say our hearts are at war.’ If we continue to believe that we are on the superior side of the argument, we will only objectivity, vilify, and perpetuate conflict.

Finding healthy unity that embraces difference is no easy hunt. We prefer to retreat into our tribal groups among people who think and act like us. We say we value different points of view but rarely seek them out. We feign listening but are really just forming our next rebuttal. All of that is unity’s most insidious counterfeit – uniformity. We are seduced by the enjoyment of confusing sameness with unity.

We fear that adapting our viewpoints is compromising our values (spoiler alert: it’s not). But true unity is hard, gritty, messy work. It takes guts to let go of the need to be right. It takes the deepest of principles to understand your “enemy’s” views rather than vilify them. And only the greatest of organizations, communities, and leaders will take the leap of faith away from their staunchly held ideals in the belief, hope, and determination that there is room for both theirs, and others, ideals.” – Jarrod Shappell, Navalent

Then, from Philip Yancey:

“Francis Schaeffer added, ‘Love—and the unity it attests to—is the mark Christ gave Christians to wear before the world. Only with this mark may the world know that Christians are indeed Christians and that Jesus was sent by the Father.…It is possible to be a Christian without showing the mark, but if we expect non-Christians to know that we are Christians, we must show the mark.’ I see that as the biggest challenge facing committed Christians in the new year.

As the dust settles from the storm of 2016, I pray that those of us who follow Jesus remember that mark above all. The apostle Paul used these words to describe the characteristics of a true Christian: humility, charity, joy, peace, gentleness, forbearance, patience, goodness, self-control—words in short supply last election year. Republicans will busy themselves with the difficult task of governing a factious nation in a perilous world. Democrats will huddle to devise a new playbook. May Christians of all persuasions remember that our ultimate allegiance and our ultimate hope belong to neither party. As resident aliens in a divided nation, may we too form pioneer settlements to show the world the Jesus way.” – Philip Yancey, Election Reflections: Bridging the Gap

Bonus: Kris Kristofferson – Story behind his song Why Me, Lord? and the latest on this man’s amazing life:

http://kriskristofferson.com/rolling-stone-kris-kristofferson-an-outlaw-at-80/

Have a great, great weekend. Please share with us (in the Comments) any favorite finds of your own this week.

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Monday Morning Moment – True Humility in Leadership – So Not Cliché

January 9, 2017 admindeb 3 Comments

Photo Credit: LinkedIn

There is just so much cliché out there these days. From what’s hip in men’s facial hair, to cool shoes or right purses, to shirts in or out, jeans skinny and cuffed…and the lingo. Oh the lingo!Photo Credit: Contently

Vu Le writes this hilarious article: 21 Irritating Jargon Phrases, and New Clichés You Should Replace Them With. He doesn’t just list out some of those phrases we hear (and say?) at work…ad nauseam. He also suggests alternative language. Just read the piece. Your endorphin level will rise…unless they are your fave phrases…oops!Photo Credit: Disquscdn

I’m weary of having to search for just the right phrase to communicate that what I have to say has merit (see…I shied away from the word “value”). Oh…for a culture where plain speak isn’t judged or suspect or treated as just too uncool.

Where jargon becomes cliché, our definitions can as well. What it takes to be good leaders has had a gargantuan amount written about it…and being a servant or humble leader can also fall into the category of cliché – just another fancy of today’s business culture.

Not so with true humility. Here’s my take on humility in the workplace. There is this seeming humility that masks something else – whether arrogance or insecurity, I couldn’t say. Then there is true humility – this is what makes a leader so easy to follow.

Writer Pat Lencioni has written a book on humility as one of three essential virtues of team players. In his book, The Ideal Team Player – How to Recognize and Cultivate the three Essential Virtues, he tells a story about humility, hunger, and smarts.

Photo Credit: Amazon

“There are three required virtues that make someone an ideal team player. Those virtues are humble, hunger and smarts. The most important of those virtues is humility. The ultimate foundation of being a team player is a person being willing and able to put the team’s interests above his or her own. Only a truly humble person can do this effectively. The second virtue required is hunger, the desire to work hard, make a difference and get things done. The third and final virtue of an ideal team player is something I call smarts. It has nothing to do with intelligence, however, but is all about social awareness and interpersonal common sense. Ideal team players, in addition to being humble and hungry, demonstrate smarts with their ability to understand their colleagues and work with them effectively.” – Patrick Lencioni, Author Q & A, TableGroup

This ideal team player is the kind of person we hope to always have leading our team…and our organizations.

I asked my husband recently what was the mark of a truly humble person. This was his response:

“Humble people pay attention to the people around them, whether they’re big or little.”

As wise as my husband is, he got that idea from Patrick Lencioni after reading his book.

Lencioni had much to say about humility, including:

“So many people there are so concerned about being socially conscious and environmentally aware, but they don’t give a second thought to how they treat the guy washing their car or cutting their grass.” – Pat Lencioni

[I write about the power of noticing people here.]

Humility is cliché if it’s just coming at you from the front of the room or the head of the conference table. True humility communicates a right, or proper, understanding of relationship between colleagues, clients, and customers. No lone rangers or rock stars in this equation. Photo Credit: AZQuotes

“Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.” – Pat Lencioni

True humility in leadership is so not cliché. It can be observed, modeled, and developed. What’s cool today can become cliché tomorrow. True humility?…never.

“Throw the passes when no one is watching. Write the pages no one sees. Work through the business plans people don’t believe in yet. Hustle long before the spotlight finds you. You don’t need the whole world on your side to create something that changes the world.” – Marcus Mariota

6 Ways Humility Can Make You a Better Leader – Fast Company – Gwen Moran

Your Picks for the Worst Nonprofit Jargon by Cody Switzer

Infographic: 50 Terrible Work Phrases You Need to Stop Using by Nicole Dieker

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80 Years Young – A Birthday Tribute to One Extraordinary Woman – My Mom-in-Law

January 8, 2017 admindeb 7 Comments

Mother-in-law jokes are lost on me. They’re just not funny and are so rude, really, given they are perpetrated against the mother of the person we chose to spend our lives with… Makes no sense to me.

My mom-in-law may be extraordinary, but she would never think so. Her name is Julia and she grew up in a farm family. She married young and had two sons (after miscarrying a first child). I married her oldest. Her life has always been centered on her family…loving them, serving them…and always pointing them to God.

My own mom gave me wonderful counsel when I married – about how to treat my mom-in-law. She told me to love her like I loved my own mom. Now, you have to know my mom has been my best friend from childhood. She was wise, funny, loving…and I wanted to be just like her when I grew up. To even try to love someone like I loved her seemed impossible…but I knew she was right to point me in that direction.

This other young mom of the man I loved started out a stranger to me…but that didn’t last long. She welcomed me into her circle from the beginning, and I’ve been inside that circle for over 30 years now.

Julia has always treated me as something special…she somehow does that with each one of us – her husband, sons, daughters-in-law and now grandchildren and great-grands. It’s not a “something special” that puffs us up…like we’re the best out there…She marvels in a sweet humility…again, reveling in the goodness of God in bringing us all together. I totally feel that way about her as well. Grateful.

On this birthday, Julia becomes the youngest 80-year-old I know. She is as sharp and engaged in life as ever. Always a beauty, she is still lovely…smaller as the years have passed, but even cuter in her petiteness. Yet, she doesn’t draw attention to herself…ever. It’s just not her nature. She serves us…we are her joy…and visits home are always an occasion. A bountiful table. Beautiful touches all around the house celebrating the season. Special treats not just for the littles, but for all of us. She seriously thinks of everything. It used to tire me out, but through the years, I have relaxed in that I am not her, and that’s very o.k. Only one Mom-Mom is all we need.

A few highlights:

We are both picture-takers…so we’re not always in the picture. Still we are partners in this, as annoying as it is for the men (especially) in the family. We get those pictures…together.
With each child born/adopted into our family, Julia made the trip to spend a week with us – to help, love on us, celebrate the new babies and the big sister/brother. She cooked and cleaned, with zero fanfare – absolutely no drama – just lots of love.
She made birthdays and Christmas so special for our kids. There came a time that we finally insisted, “One package each, Mom”. That Christmas, when she and Dad John pulled into the driveway, that “one package each” was enormous…with lots of goodies tucked inside. Who could get mad at that? Such a heart she has!
When our lives took us in a direction that we would move overseas for a job, I was so afraid that heart of hers would break. It was painful at first, as she and John absorbed the shock of the news. Yes, we would be taking their only grandchildren to Africa… So hard… By the next day, she had steeled her heart. Not in an unfeeling way but in a hopeful trusting way. Distance would change nothing about her love for us…except to grow stronger.
She and John would visit us in three countries. Complete with two 70-pound bags full of treasures for those grandchildren of hers. She had no ambition to visit the Pyramids of Giza, or Matmata, Tunisia (where Star Wars – a New Hope was filmed), or Rick’s Cafe in Casablanca. Still…we did all that, and so much more. She marveled…at the beauty of the places we love and even more so at the people we called friends and neighbors.
Part of her winsomeness to me was seeing the gentleness in how her husband and sons loved her. Once on a family trip to the Egyptian desert, we climbed Mt. Sinai. We took a slow, meandering route up to the top. It was amazing. However, on our return to the bottom, we chose a quicker (but unfortunately more brutal) route back down. 3,750 “steps of penitence”. At some point, over half-way down, Julia was feeling the burn of all that pounding down those stone steps. When Dave, my husband/her son, saw her struggle, he pulled back and helped support her the rest of the way down. Gently, quietly. That love and care for his mom spoke volumes to me…about him, and especially about her.Photo Credit: See the Holy Land
Julia doesn’t quit on people or things that matter. She is quick to forgive and always ready to reconcile. She is also brave, willing to do the hard thing, even when she wished it wouldn’t have to be hers to do. She and John have been a part of the same church for many, many years. As the membership aged, the church suffered a lack of vision…and, in fact, began to die. Julia was one of a handful that continued to serve and believe God that He wasn’t finished with their church. She persevered…and when a revitalization program took off, with young pastors and many new members, she stayed the course with them. Oh I’m sure she may not always be easy on these young leaders…but they are wise to keep counsel with her. Her commitment to God, to the church, and to the nations is as passionate as ever…at 80. Think what a force to reckon with she might be at 90!
Finally, I want to speak of her servant heart. When she married John over 60 years ago, she took her vows very seriously…and continues to do so. In recent years, John has had to deal with Parkinson’s Disease…but not alone. She is right beside him… helping when he needs help, encouraging when he can do himself. She is there…”in sickness, and in health”…and she will be…there.

I can’t begin to say how much she has taught me about loving my husband and serving my family. When my precious mother died too many years ago, Julia drew even closer to love me through that… She has continued to teach me, on the foundation my mom laid, to put others first and to pray my heart out for those God has placed in my life. What stewardship I have learned from this sweet mom.

Mother-in-law jokes?! Please! What a grace God has given me in her. Is she extraordinary? She would definitely balk at that. Maybe she is just a picture of what God can do in an ordinary life surrendered to Him. She models for me a wife, mom, and mom-in-law I want to be.

Many things I leave unsaid. Some of the tears, and some of the laughter are ours to cherish privately… She did teach me her pie crust secret for which I’m forever thankful…on this side of life. As for the other side of life…and the other side of this 80th birthday…I am so grateful for our times together, for the witness of her life, for all she has taught me, and for the memories…all the sweet memories.

Happy birthday, Mom/Julia! Many more memories to make ahead!

Her children rise up and call her blessed;
    her husband also, and he praises her:
“Many women have done excellently,
    but you surpass them all.”
Charm is deceitful, and beauty is vain,
    but a woman who fears the Lord is to be praised.
Give her of the fruit of her hands,
    and let her works praise her in the gates.” – Proverbs 31:28-31

Love Is a Laid-Down Life – Slowing Down for a Season – Deb Mills

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5 Friday Faves – Politics and a Confession, Beyond the Guitar, Must-See Documentaries, Writing Your Story, and the Tail End of Life – Plus Bonuses

January 6, 2017 admindeb 6 Comments

Friday Faves – my favorite finish to a writing week. It suffers when I travel…today, I’m home. Lots of faves over the last several weeks went without my pushing them forward to you. I’ve added some bonuses to this one to pull in a few more.

Hope you are doing well in this first week of the New Year. I wrote about making resolutions and experiencing real change earlier. New resolve is something as welcome as each new year. It helps me, for sure…no matter how successful, I am energized by resolution. Glad for new beginnings.

Here are this week’s 5 and a handful of bonuses:

1) Politics and a Confession – Whatever your political bent, we are in a new era in the US. The presidential inauguration is fast-approaching, and President-elect Trump will become the next POTUS. I have enjoyed reading the pundits on their take on the new normal. Two of my favorite finds this week are from very different: pieces by New York Times writer Ross Douthat and former Speaker of the House Newt Gingrich. From opposing sides, their articles (with Gingrich, it was a speech delivered after the 2016 Presidential election) are enlightening and the stuff that will help us move forward and cross aisles toward a nation for all Americans.Photo Credit: Joshua Lott, New York Times

Hope you take the time to read them…would love to hear your take on them (Comment below). Also Gingrich refers his audience to an article by Nassim Nicholas Taleb. In it, Taleb describes the Intellectual Yet Idiot – “the inner circle of no-skin-in-the-game policymaking ‘clerks’ and journalists-insiders, that class of paternalistic semi-intellectual experts with some Ivy league, Oxford-Cambridge, or similar label-driven education who are telling the rest of us 1) what to do, 2) what to eat, 3) how to speak, 4) how to think… and 5) who to vote for…The IYI pathologizes others for doing things he doesn’t understand without ever realizing it is his understanding that may be limited.”

I felt so vindicated in Taleb’s article – probably not an intellectual, hopefully not an idiot.

2) Beyond the Guitar – When Nathan’s Facebook hits on his Star Wars Medley passed 1.3 millions, I was like, “What?!” Not because I don’t complete agree with the beauty of these themes when arranged for classical guitar…but because of that whole social media phenomenon. Wild! Anyway, here’s his latest arrangement of Princess Leia’s Theme – as a tribute to Carrie Fisher:

3) Must-See Documentaries – Documentaries have neveer been high my watch-list, but this list was intriguing to me. 200 Documentaries You Must See Before You Die. My favorite documentary production group is Fourth Line. Bono & Eugene Peterson: The Psalms is my favorite film from that company…not on the list of 200 (this time around). After reading the list and making notes to self on what to watch, I’ve determined to come up with my own short-list of must-see’s (stay tuned for that). Any recommendations?

Photo Credit: Coffee and Celluloid

4) Writing Your Story – A dear friend of mine writes biographies – not for publication, necessarily, but for her and her family’s own pleasure. Lee Taylor-Wimett, twice-widowed, has written her husband’s stories and her parents’ stories. She has also written her own story…thus far. I had the joy of reading her story when she shared it with me – a simply bound volume of real life. She has, for years, encouraged me to write…to write about my own parents…and maybe, one day, to write my story. I have begun that process – writing about my mom and dad…and keeping up with bits of my own life. Memory is a precious thing and not to be taken for granted.

Photo Credit: Flickr

In this throw-away culture, I have boxes of bits of our lives – growing up in Georgia, having babies in Tennessee, moving around Africa, and now “empty-nesting”, figuring out this life with sweet aging parents, adult children with children…and work in a very different season. Whether any of my children or grandchildren read the story (and I know some will), I want to document this life…this amazing life God has given us.

Steve Anderson of Family Search has made a quick assist in this process with 52 Questions in 52 Weeks: Writing Your Life Story. This is a good week to get started.

Photo Credit: Family Search

5) The Tail End of Life – Tim Urban and Andrew Finn of Wait But Why make charts and graphs that put all kinds of information in a visual form. As a visual learner, I love that. This one is by Tim Urban who helps us look at the human lifespan in a lot of meaningful ways – how many Red Sox games or pizzas or presidential elections we might have left…and more.Photo Credit: Wait But Why

Urban’s observation on time left with parents was poignant [and for my children – this is even more telling for us and our own remaining parents, as for you]:

I’ve been thinking about my parents, who are in their mid-60s. During my first 18 years, I spent some time with my parents during at least 90% of my days. But since heading off to college and then later moving out of Boston, I’ve probably seen them an average of only five times a year each, for an average of maybe two days each time. 10 days a year. About 3% of the days I spent with them each year of my childhood.

Being in their mid-60s, let’s continue to be super optimistic and say I’m one of the incredibly lucky people to have both parents alive into my 60s. That would give us about 30 more years of coexistence. If the ten days a year thing holds, that’s 300 days left to hang with mom and dad. Less time than I spent with them in any one of my 18 childhood years.

When you look at that reality, you realize that despite not being at the end of your life, you may very well be nearing the end of your time with some of the most important people in your life. If I lay out the total days I’ll ever spend with each of my parents—assuming I’m as lucky as can be—this becomes starkly clear:

It turns out that when I graduated from high school, I had already used up 93% of my in-person parent time. I’m now enjoying the last 5% of that time. We’re in the tail end.

So what do we do with this information? I see three takeaways here:

1) Living in the same place as the people you love matters. I probably have 10X the time left with the people who live in my city as I do with the people who live somewhere else.

2) Priorities matter. Your remaining face time with any person depends largely on where that person falls on your list of life priorities. Make sure this list is set by you—not by unconscious inertia.

3) Quality time matters. If you’re in your last 10% of time with someone you love, keep that fact in the front of your mind when you’re with them and treat that time as what it actually is: precious.

Thanks, Tim Urban! I’m calling my Mom-in-law right now. Have a great weekend, y’all. Be safe!

Bonuses

New Book – Bellum Academicus: War Academy by Kevin Prewett – free today on Amazon (Kindle version). Great sci-fi read with lots of suspense – fun cross-generational read and read-aloud.

Sherlock (Season 4) on Masterpiece Theater – I love this mini-series. 3 episodes. Available on PBS.Photo Credit: PBS

First Episode: The Six Thatchers

A Garage the place Hewlett-Packard got started…

Photo Credit: Twitter

Tolkien Quote from The Hobbit

“Some believe it is only great power that can hold evil in check, but that is not what I have found. It is the small everyday deeds of ordinary folk that keep the darkness at bay. Small acts of kindness and love. Why Bilbo Baggins? Perhaps because I am afraid, and he gives me courage.” – J. R. R. Tolkien, The Hobbit

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Monday Morning Moment – Them and Us, How Can That Be? Could Them and Us Become a We?

December 12, 2016 admindeb 1 Comment

Photo Credit: Delta 7

From the archives:

Recently, I was in an odd conversation with a friend from work. The more we talked, the more we sounded like a Dr. Seuss book. It went something like this:

“I don’t know how to be us with them. To be with them is to just be them. We must lose us; us no more will be. There’s no us in them; it’s so strange to me. How can they be them, with no us, you see? To give up us is too hard for me. So I can’t see a way to get to we.”

[Seriously, the conversation went like that…but better.]

Battling the us-them assignation is an ongoing workplace discipline. Even in the happiest, coolest companies, there is still an intentionality to keep work life positive for every employee. That inclusiveness is a hallmark for high morale and low walls (read: no silos).

Photo Credit: Prolearn-Academy

In a work culture where silos still exist, an us/them mentality can grow as each team or department draws in on itself and ignores or suspects the actions/values of others. It’s not a healthy situation for any of us…whether it’s the executive team insulated from others or the [fill in the blank] team hunkered down in its own mode of trying to survive. The first can be as unaware as the subject of the story “The Emperor’s New Clothes“, the second, well, is just miserable, and growing more so by the pay period.

So much has been written on this problem in the workplace – about that culture where us/them thinking and operations color productivity and morale. I have included several links below describing various recommendations and protocols to restore health to such organizations.

Photo Credit: My Turnstone

I’ve always been that person who says, “Why can’t we just all get along?” In reality, we don’t have that situation always, but we can grease the tracks in that direction. Here are my own workplace rules regarding moving us and them to we:

Make a practice of assuming the best of your bosses and colleagues. “Refuse to think ill of others” is my goal…and my accuracy in hitting that goal comes with practice and determination…and grace.
Lean in to those with whom you struggle the most – the “thems” in your worklife. Especially the most powerful ones. Study them. Learn their language. Know them as well as you can. NOT for self-serving reasons, but for the benefit of the work itself. Any motive that only serves your personal situation will only make matters worse… ‘Nuff said.
Refuse to get caught up in us/them complaining. Don’t make a big deal about it, but do your best to turn the conversation toward a positive end, change the subject altogether, or bow out if all else fails. Those negative conversations just bring you and your colleagues down and don’t accomplish anything. A short-lived “misery loves company” satisfaction isn’t worth the fall-out of such conversations.
Bring down the silos, one brick at a time, if necessary. Maybe you aren’t experiencing any us/them anguish, but you know it exists. What can you do, individually and as a work team, to move to “we”? We have lots of work models out there for this. In fact, silos in the workplace are “so 80’s” (whatever that means…I hear it a lot, so I’m using it here). Use some of that meeting time, or talks over coffee, to be creative in how you can work better across teams…how you can learn more from each other…how you can defuse territoriality? If the “them” is management, you initiate dialog on setting work culture values that maximizes product excellence and employee engagement.
Put processes in place – through your culture – to keep silos down. I would love to hear what your situation is and how you are making positive steps to grow/keep a healthy culture. Please comment below.

Sure…there are times we need to process a difficult situation at work with a trusted friend. Yes, us/them scenarios are painful…and wrong, honestly…especially in the workplace where we are meant to have shared goals, working toward the same outcomes. Maybe, the us/them relationships in a company are too distracting and we can’t see any solution (back to the Dr. Seuss-like conversation above). In that case, it’s possible we look outside our company for another situation. However, you take with you a piece of the us/them dilemma. You take you along to the next job. Better to develop muscle memory on how to “be we”, whenever possible, right where we are.

[Sidebar: I’ve written a lot about work culture – too many to mention – but you can search work culture under Blog – Deb Mills and learn as I have about what is possible if we stay engaged in our workplace.]

Photo Credit: Buffer

Overcoming Us vs. Them Challenges

Breaking the “Us and Them” Culture

How to Avoid Us vs. Them – Huffington Post

The 10 Buffer Values and How We Act on Them Every Day

The 4 Elements That Make Great Company Culture

How to Save a Broken Work Culture

From Us and Them to We Participative Organizational Culture

Them and us – How to use Trust as a Competitive Advantage

How CEOs Can End an Us Them Mentality

Us vs. Them – a Simple Recipe to Prevent Strong Society from Forming

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Monday Morning Moment – Turning Around a Work Culture – From “Not Good Enough” to “Job Well Done”

November 21, 2016 admindeb Leave a comment

Photo Credit: LinkedIn – Dave Kerpen

Aha moments can occur in all sorts of settings. My latest happened during our pastor’s sermon this week. Toward the end of a deep and fascinating exposition of Colossians 2, Pastor Cliff reminded us that we are not meant to earn God’s approval. He gives it unconditionally. Then Cliff talked about how we get caught in the trap of “It’s never enough!” when thinking of our efforts or accomplishments. Then “It’s never enough” or “Not good enough” too easily turns into “You’re not good enough.” This is the place where what we do intersects with who we are…

Switch from the Sunday Bible lesson to the Monday workplace application. I’m not talking the unconditional love of God here, but what happens to us in continuous feedback loops. Stay with me…This made me think uncomfortably about the way I once operated in the area of idea generation and innovation.

I am “an editor”…it gives me great satisfaction to take a document or process and make it better. Recently a friend asked me to edit his manuscript. It’s going to be such a great read…can’t wait for it to be published. Still, there will be lots of edits. For me, being an early reader, I just took care of some grammar and flow issues. There will be more qualified editors down the road. It’s enough for me to do quick, elementary edits and wildly praise the author and his riveting storyline, cheering him on to the next steps of publishing.

The tweaking that I used to do regularly in my earlier professional life was more intense in those days…and less forgiving. I wanted it (whatever it was) to be right, and it was my immodest opinion that I could get it to right. Especially when evaluating someone else’s work (ironically, I was less hard on my own work – figuring it was perfect already, right? Sigh…). The tweaking of another era has come round to a newish process called iteration.

One definition of iteration is the “process of learning and development that involves cyclical inquiry, enabling multiple opportunities for people to revisit ideas and critically reflect on their implication”. These feedback loops are meant to be fast-paced with the finish in view.

Photo Credit: SafariBooksOnline

Where iteration (or tweaking) breaks down (if I might be so bold) is when it’s taken well past rapid feedback loops into a realm of fine-tuning that has the team guessing “will it ever be good enough?” Product design and process development are vital to any company, but what we must also consider is the team or personnel involved.

If the feedback loops relate to the launch of a new product or a new business process, excitement and brainstorming are part of the momentum. Continuing to tweak over months instead of weeks before the launch can take a negative toll on the team. No one wants to forfeit excellence, but we don’t want to lose excellent personnel either.

Photo Credit: Lifehacker

Trusting the judgment of our best thinkers is worth the risk of possibly releasing a product or service when we may not all be sure it’s “perfect”. That is what beta-testing is all about…the feedback that then comes to us from the consumer or user.

I’m really talking out of my element here (not being a designer or innovator so much as a lifelong learner). My leap from the sermon to the workplace relates to my own past struggle with wanting something with my name on it to be perfect while exhausting my teammates with “what if we do this?” or “What if we say it this way?”

What a gift for us to take a well-thought-out proposal and, instead of putting it through the “just not good enough” wringer, we read it and pass it back to that colleague and say, “Good job”…empowering them to execute the proposal. How often does that happen these days?

Please share stories [in the Comments] of work situations where you experienced genuine affirmation for a job well-done.

Recently when water started backing up into the kitchen sink, I was afraid that it was something I had done. Too liberal using the disposal, for instance. Dave was out of town and nothing I could do would remedy the situation. Finally, on a Sunday afternoon, in desperation, I called our plumber (Richmonders, if you need a good plumber, email me, and I will give you his contact info). He came and fixed the problem, and best of all, it wasn’t my fault, after all. This young man literally LOVES his job and was kind to take the time, after he was off the clock, to give me the breakdown of what the problem was. What he charged me? Worth every penny…especially the part where it wasn’t something I had done wrong.

Why I bring this up is that being a fairly capable and creative person doesn’t prevent me from faltering at the likelihood that I messed-up. See the Imposter Syndrome. My mental wiring is such that I get discouraged when my contribution to a situation actually causes more work for someone else, adds expense, or slows down progress. I’ve learned over the years that all that tweaking I may not have taken the product from good to great, and most assuredly caused some amount of frustration to hard-working, quality colleagues. Lesson learned.

There are times and seasons when tweaking is appropriate in developing a product and changing a business process. What we want to take into account is the cost of that tweaking, or iteration, on the people who make things happen in our workplaces. Free them from the “not good enough’s” to enjoy the fruit of “jobs well done”.Photo Credit: The Muse

10 Tips for Dealing With an Overly Demanding Boss – Jacquelyn Smith

How to Get Over the Feeling that You’re Not Good Enough for Your Job – Michele Hoos

10 Things You Can Do to Get Out of Your Boss’s Doghouse – Brian Dodd

Why Incentive Plans Cannot Work – Alfie Kohn – Harvard Business Review

Good Is Not Good Enough: The Culture of Low Expectations and the Leader’s Challenge – Karlene M. Kerfoot

Innovation and Iteration: Friends Not Foes – Scott Anthony – Harvard Business Review

Holding a Team Retrospective – Morale

Workplace Bullying: Protecting Yourself at Work – Slideplayer

America, Attitude, Character, Conversations, Inspired, Leadership, Redeeming & Restoring, Saturday Short

Saturday Short – The Tuskegee Airmen

November 19, 2016 admindeb Leave a comment

Photo Credit: Tuskegee Airmen

Last night I watched a 1995 HBO film about the Tuskegee Airmen. They were the very first African-American military pilots. What an incredible story of how they had the opportunity to train as pilots (in 1941) and then how they entered the air battles of World War II (in 1943). As much as they confronted America’s enemy (Germany), they also faced the segregation and racism of that day.

Photo Credit: Tuskegee Airmen

The HBO film was based on the true stories of these men, but it’s hard to know, not having studied the Tuskegee Airmen before, what is true and what is Hollywood.

Photo Credit: Wikipedia

There is one scene that was especially timely then…and today.

It was some sort of hearing (some congressional committee) about the fitness of these pilots and whether the training program should be shut down. The African-American colonel who led this fighter squadron was able to speak for the men under his command. Below is his appeal and defense of these courageous fighter pilots…and of African-Americans. {Watch the clip below, as well. Moving.]

All we asked for was a chance to prove ourselves. A fair and impartial opportunity. 
We thought we had that chance.
But you invite us to a poker game,
hand us a fixed deck...
...and then wonder why we can't win?
Every colored pilot in the 99th...
...went through his own private hell

to wear those wings.
Each of those men carry...
...not only the dream
of becoming American Military Aviators...but the hopes of an entire people as well.

Am I the only one in this room
that understands what that means?
I was brought up to believe
that beneath it all...
...Americans are a decent people...
...with an abiding sense of integrity and fair play. The cheers I heard across this country
when Joe Louis and Jesse Owens...
...humiliated Hitler's "Master Race"...didn't just come from proud colored folks.

They came from everyone.
How are we to interpret that?

As a United States Army Officer...
...who gladly puts his life
on the line everyday...

...there's no greater conflict within me.

How do I feel about my country?
And how does my country...
...feel about me?

Are we only to be Americans
when the mood suits you?

A fair and impartial opportunity
is all we ask.

Nothing that you yourselves
wouldn't demand.*

Whether those words were spoken by that colonel or they were the words of a marvelous, insightful script writer…they resonate today.

“A fair and impartial opportunity is all we ask. Nothing that you yourselves wouldn’t demand.”

*The Tuskegee Airmen – Script

Red Tails (2012) – Lucasfilm Official Trailer

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Monday Morning Moment – Uncommon Courtesy in the Workplace

October 17, 2016 admindeb 6 Comments

Photo Credit: iluvquotes

My mom raised me to be courteous…thoughtful towards all…civil in every circumstance…extending grace. Recently, I have become aware that my behavior in the company of others has become less courteous overall. Not in an intentional way, hopefully, but in a careless neglectful way. This is disconcerting because it makes me wonder how long has this been a part of my demeanor and deportment. Not necessarily with those closest to me…but with “the others” in life – the stranger, the coworker, the customer.

Photo Credit: Quote Addicts

Yesterday, not at work, I interrupted the conversation of three people. Not overtly, maybe, but it was a quiet drawing away the attention of one of them. Without even thinking, I was rude.

We don’t really mean to be rude or discourteous probably…but in the neglect of practicing courtesy…we can become “those people”…rude, disingenuous, self-serving people.

What does that look like in the workplace?

John Kyle describes rudeness at work:

“It can range from subtle things like eye-rolling to outrageous things like berating a colleague in a meeting.

Here are some common examples:

Gossiping and talking behind someone’s back.

Giving colleagues the silent treatment.

Interrupting someone when they are speaking.

Leaving trash and food containers in public areas like the office kitchen.

The work around – excluding colleagues from projects or meetings even though they should, by role and responsibilities, be included.

Being late for meetings or in other ways not respecting someone else’s time.

Speaking to people in a condescending way.

All of these examples of rudeness are forms of disrespect. A pastor-friend of mine once said that giving someone the silent treatment is the relational equivalent of saying, ‘I don’t respect and care enough about you to talk to you.'”

John Kyle, Chief Operating Officer for The Institute of Faith, Work, and Economics, also delivers some simple advice on how we might overcome rudeness at work. One of his tips is to make a practice of greeting people…just saying hello (using their name if you know it). How simple is that?! Yet, too often, we walk quickly by, head down, lost in our brilliant and important thoughts, or hanging on every word of that one we’re accompanying. Is it so hard to smile and nod our head at those we are passing by? Those who work with us, have the same vision, hope for the same outcomes, wrestling with the same struggles at work or home.

What Kyle reveals in his article on being courteous at work is that we expose our lack of regard for those around us by not taking the time for them…to say or do the small graces for each other that communicates that “there are no ordinary people”.

Photo Credit: Pinterest – WitandWisdomofCSLewis

His counsel echoes a book I recently read by John Maxwell – Intentional Living – Choosing a Life That Matters. Maxwell, like Kyle, talks about adding value to people…communicating that if we are not intentionally adding value to people then we show that we devalue them.

What do you think? It would be such a gift to have your comments on stories where you were treated with uncommon courtesy at work. Do you have examples of how such actions and attitudes are rewarded in your workplace? Do your bosses display this sort of worldview? Please share your stories…even the negative ones that might have given you pause about your own altered attitudes over the years.

As I described in the story earlier, this has certainly given me pause. I want to be a load-lifter at work. An encourager. A respecter of all persons…not just the ones who can help me get ahead with my career. It’s possible that I might have become a bit more curmudgeonly over time…and that’s not really the kind of coworker I want to be. My mom would be glad to see that I’m climbing out of this insufferable ditch – resolved anew to make a habit of uncommon courtesy.

Bringing Courtesy Back to the Workplace – Harvard Business Review – Ron Ashkenas

Why Is Common Courtesy Increasingly Uncommon at Work? Rudeness on the Rise – John Kyle

How do You Practice Common Courtesy at Work?

Workplace Etiquette – 4 Ways to Show Courtesy to Coworkers – Rachel Wagner

Uncommon Courtesy – Blog

Slideshare – Courtesy

How To Become a Curmudgeon – WikiHow – just for a chuckle!

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Monday Morning Moment – What You Think of Others Matters – Workplace Wisdom

October 10, 2016 admindeb 5 Comments

[From the Archives]

At first, you really liked working with this person. Then, bit by bit, he/she began wearing on you. He is always playing with his phone. Her solution to today’s problem is too labor-intensive. His email responses have become terse. She is late for your meeting. You think, maybe I was wrong about him. He is not the person I thought he was. Maybe, she’s the wrong person on the bus.

When a relationship begins to deteriorate at work (or home), you are wise to take steps to turn this around as quickly as possible. You could be in a work situation that has been difficult from the outset. It is still possible for you to make inroads in turning that relationship toward a more healthy or positive one. If not altogether, at least from your side. Consider an adage that has had a long and useful run in our family and work.

Your opinion of someone approximates their opinion of you. – Dave Mills

There are exceptions, but I have found this to be wise counsel (from my husband, no less) in both personal and professional relationships. When what was a warm, congenial relationship takes a turn toward the negative, you can actually work, from your side, to restore the relationship. Even to take it to a deeper level. It can get more uncomfortable at first, because you have to start with your own thoughts toward that person. How have they changed?

We send signals to each other – whether we speak or not.

My Mom raised us out of the era of Walt Disney’s Bambi:

“If you can’t say something nice, don’t say nothing at all.”

Good counsel except for the conversations that still go on in our heads and color our attitudes, our tone of voice, our preferences, and our decisions.

Let’s say I have an amicable relationship with a colleague, and then something happens. I may not even be aware of it – a misunderstanding, a misconstrued action, an insensitivity unaware. Then a chill develops, or a clear outright dislike. I have a window of opportunity to clear that up. Otherwise, if I don’t act, then a process can begin where I decide that person is a jerk and has woefully misjudged me…and off we go.

Remember: This can go both ways. You may have had a few off days with a colleague, and find yourself just not thinking so well of him, then stop it! It’s possible you can keep them from picking up that signal and prevent the relationship from getting more toxic as they decide you’re not so great either.

If I refuse to think ill of another person and discipline myself to be respectful, deferrent in my demeanor, and tireless in pursuing understanding, I could restore that relationship. If it doesn’t improve right away, my attitude and actions work for my own benefit and can definitely help build trust with my team members. One day…that relationship may also turn. It’s worth the effort.

Jon Acuff talks about the four ways we invest in our careers – through skills, character, hustle, and relationships. In an interview with LifeReimagined.com, he had this to say about difficult, or neglected, work relationships:

“Even if you have skills, character and hustle, without relationships, it’s the career version of the Emperor’s New Clothes. Why?”

“If you don’t have relationships, you eventually don’t have people in your life who can tell you the truth about the decisions you’re making. You don’t have people who can tell you no or question you honestly. What I’ve learned is that leaders who can’t be questioned end up doing questionable things.” – LifeReimagined.com interview with Jon Acuff

He identifies three types of people in our lives (work or otherwise, really): friends, foes, and advocates. Jon writes in Do Over:

“The best thing to give a foe is distance. We should ignore most foes. The problem of course is that we won’t. If your definition of foe is too loose and is essentially “anyone who kind of bothers me ever,” your job is going to be miserable. If you see people as your adversaries, it’s almost impossible to have a good working relationship with them. The first thing is to understand whether these foes are clueless or calculated. A clueless foe is that person whose behavior encourages you to fail. They are not malicious. They are not trying to make you lose, but with the power of their influence you are. “Bad habits are almost always a social disease – if those around us model and encourage them, we’ll almost always fall prey. Turn ‘accomplices’ into ‘friends’ and you can be two-thirds more likely to succeed.” – Jon Acuff, Do Over

I think what Jon says is true. Because of my own worldview and value system (and married to Dave all these years), I don’t think we can just acknowledge there are foes out there and distance yourself from them. Sometimes, that is virtually impossible and still be effective at work. Because what can happen, if we don’t act to keep our own thinking clear, is that we take on some of that “foe-dom” ourselves. Maybe you aren’t going to be bosom buddies with this person, but your own work and other relationships can suffer if you develop bad habits around this person. Better to work on the relationship.

“For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with.” – Jim Collins, Good to Great

For as he thinks within himself, so he is. – Proverbs 23:7

Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things. – Philippians 4:8

Do Over by Jon Acuff

Fourteen Indispensable Leadership Quotes from Jim Collins – Thom Rainer

How to Deal With Difficult Co-workers – Read keeping in mind that some days you might be the one perceived as difficult.

Photos: Just a few of the men in Dave’s life who required no special work on his part to love and respect…and there are many more. Grateful.

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Worship Wednesday – Forever He Is Glorified – Kari Jobe

October 5, 2016 admindeb 4 Comments

Photo Credit: GodsWordImages

Last night, I watched all 90 minutes of the vice-presidential debate. If these two public servants were running for president instead of being the vice-president candidates, my voting choice for this Fall’s election would be much simpler. Watching them actually gave me another window to see into the convoluted soul of politics. As is their job on debate night, they sparred relentlessly over issues and, both of them, successfully continued to expose the weaknesses of the other’s running mate. Nothing new there.Photo Credit: ABC News

What was different last night was the obvious discomfort each had with some of the issues that, because of the nature of their jobs, they had to legally support even when, in doing so, required them to go against their faith. The death penalty, for one, and partial-birth abortion for the other. I couldn’t imagine. Something else that stood out was their respect and regard for each other which had to be put aside for the sake of the required rancor of the evening’s spectacle. They both hammered away at the other’s presidential running mate…knowing the attacks had to be personal to them as well. Such is the nature of political debate.

Both the presidential and vice-presidential debates zoomed in on some of the terrible brokenness of our nation and the world. The racial and cultural divides in our country. Syria. Political unrest around the world. Corruption. National debt. Syria. Abortion. Displaced and marginalized peoples. Syria. Nuclear armament. Wars. Poverty. Energy. Immigration. Syria. Our Supreme Court.

Like those who chose not to watch the debate or turned it off early to use their time differently, I can’t bear to watch too much cataloging of the world’s woes when it “seems” there is so little we can do. My tendency is to go to fear…for our nation and for all nations.

Then I’m reminded:

God has not given us the spirit of fear; but of power, and of love, and of a sound mind. – 2 Timothy 1:7 blog-worship-wednesday-spirit-of-fear-achristianpilgrim Photo Credit: AChristianPilgrim

In watching the whole debate, I saw two men, not just posturing politically…they were two men of faith trying to make sense of brokenness and with the hope that a political party in power can make a difference against it.

That, however, is not what I take hope in…especially this year.

Will there ever be an American President for all the peoples anymore? If there ever was. However, there is a God who sees and who loves us all…every single one of us. 2 Corinthians 4:18 (in image at top of page) comes into focus for me.

Fixing our eyes on God doesn’t mean we close our eyes to the realities around us. The mandate is to do whatever we can to apply a counter-pressure against the warp of sin in this world. The Scripture is clear.

The Spirit of the Lord GOD is upon me, Because the LORD has anointed me to bring good news to the afflicted; He has sent me to bind up the brokenhearted, To proclaim liberty to captives and freedom to prisoners. – Isaiah 61:1

He has showed you, O man, what is good; and what does the LORD require of you, but to do justly, and to love mercy, and to walk humbly with your God? – Micah 6:8

Then the King will say to those on his right, ‘Come, you who are blessed by my Father, inherit the kingdom prepared for you from the foundation of the world. For I was hungry and you gave me food, I was thirsty and you gave me drink, I was a stranger and you welcomed me, I was naked and you clothed me, I was sick and you visited me, I was in prison and you came to me.’ Then the righteous will answer him, saying, ‘Lord, when did we see you hungry and feed you, or thirsty and give you drink? And when did we see you a stranger and welcome you, or naked and clothe you? And when did we see you sick or in prison and visit you?’ And the King will answer them, ‘Truly, I say to you, as you did it to one of the least of these my brothers, you did it to me.’ – Jesus – Matthew 25:34-40

This election year, more than any other, I cling to a God who is not finished with us yet. A God who from forever has set a course to be in relationship with as many of us as will turn to him. A God, who through Jesus, came after us….and continues to do so. Today, I don’t cling to a political party or a world power to right the wrongs…I cling to the cross of Christ.

Fixed on Him (moment by moment, sometimes, wrestling myself out of the grip of fear), I am confident that whatever happens in this election, God will be forever glorified…as we see His story (history) completed and our lives redeemed.

Worship with me. Also if you would take the time, watch the YouTube video linked below of Kari Jobe singing the song Forever with a short spoken word message by Isaac Wimberley. Powerful.

The moon and stars they wept
The morning sun was dead
The Savior of the world was fallen
His body on the cross
His blood poured out for us
The weight of every curse upon Him

One final breath He gave
As Heaven looked away
The Son of God was laid in darkness
A battle in the grave
The war on death was waged
The power of hell forever broken

The ground began to shake
The stone was rolled away
His perfect love could not be overcome
Now death where is your sting
Our resurrected King has rendered you defeatedPhoto Credit: LionLamb-Bowmanville

Forever, He is glorified
Forever, He is lifted high
Forever, He is risen
He is alive
He is alive

We Sing Hallelujah
We Sing Hallelujah
We Sing Hallelujah
The Lamb has overcome

Forever, He is glorified
Forever, He is lifted high
Forever, He is risen
He is alive
He is alive*

*Lyrics to Forever written by Kari Jobe, Brian Johnson, Jennifer Johnson, Gabriel Wilson, Joel Taylor, and Christa Black Gifford

YouTube Video -Kari Jobe Forever (Live) – with spoken word by Isaac Wimberley

Explore God – Is Christianity Too Narrow? – Podcast, Cliff Jordan, Movement Church