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Monday Morning Moment – Screen Time – Give It a Rest

May 23, 2016 admindeb 3 Comments

Photo Credit: SafeSmartSocial

Walked away from the computer at 8:00 last night…best night of sleep I’ve had in a long while.

Alex Cavoulacos, productivity expert and founder of The Muse, wrote a Fast Company piece on establishing the habit of turning off screens at 11:00pm each night. A night owl, Cavoulacos discovered, in forming this habit that she: 1) could actually do it, 2) prioritized her work better, 3) finally found time to read, and 4) slept better. “Turns out that I inadvertently stumbled upon a trigger habit: I was reading more, sleeping more, and spending more quality time with my husband. All of this led to me feeling less stressed and better prepared to start each day. All in all, a huge positive change in my life, all thanks to a single new habit.” Check out her whole article and fascinating video here.

Tanya Lewis, a science journalist, went even farther than Cavoulacos in restricting her screen time. She writes, for Business Insider, that, for one week, she avoided screen time from the time she got off work until she went to bed. That means no TV or Netflix, no checking her phone for directions or searches of other kinds, or just out of boredom, and no tablet time for any of the above. What she discovered was how hard it was and how dependent to screen time she had become. She did start reading books again during that week. She also found that when she avoided screens, getting to sleep was easier. The most fascinating thing she noted was how much more social she became without the distraction of screens.

Anybody remember the old days, before wi-fi and smart phones? And the cable went out because of a storm? We would actually light candles and snuggle together on the couch, play games together, be silly, and talk. Special times worth re-creating with a screen fast.

How about our health? Is there any evidence that all this screen time, especially at night, affects our health, over our lifespan? For sure. Read Power Down for Better Sleep by Heather Hatfield on WebMD. She quotes fatigue specialist, Dr. Mark Rosekind, “One of the most simple but important reasons technology affects our sleep is cognitive stimulation.” What we are watching on screens late at night revs up our brains and stirs us up physically. This stress (positive or negative) can create a flight/flight response, resulting in our body’s release of cortisol – bringing on a state of vigilance rather than the restfulness needed for sleep. Add to our body’s “high alert” status the blue light of electronics. Hatfield reports how this light passes “through the retina into a part of the hypothalamus (the area of the brain that controls several sleep activities) and delays the release of the sleep-inducing hormone, melatonin.” To my sleepless, techie friends and family: it makes sense, right? Put it (screen time) to rest.

[Damon Beres in a Huffington Post piece, writes how “reading on a screen before bed might actually be killing you”. He points out the health problems that can result partly from inadequate rest (obesity, diabetes, cardiovascular disease). He also points to blue light filters that can help if we can’t imagine avoiding screen time at night.]

What about the impact of screen time on the brain over time? Debbie Hampton wrote a fascinating, sobering piece How Staring at a Screen Changes Your Brain (For the Worse). Hampton refers the reader to the findings of Dr. Michael Merzenich, author of Soft-Wired: How the New Science of Brain Plasticity Can Change Your Life.

“Visual activities, like staring at a screen or even driving, continually narrow our field of view to a smaller box-like zone right in front of our eyes. Our brains learn to categorize everything outside of this box as a distraction not worthy of attention and get good at filtering out anything not right in front of us. By developing sustained attention in the central view, our peripheral vision suffers, and our view of the world slowly contracts. The field of view in humans decreases as we age. Over time, a person becomes immune to noticing life’s visual surprises, and their eyes move less often. As a result of these self-induced neurological changes, our brains and bodies get conditioned not to pay attention and not to react to the unexpected.”

What does that mean for us? You have probably already seen this in action. Our attention is drawn in, fairly fixed, on our screens. We miss what is happening around us. One day I’m going to write about situational awareness – as a personal safety issue as well as a sharpening discipline to appreciate life around us. This whole addiction to screens that is prevalent today will take the rest of the world out of our view, so to speak, if we’re not careful.

For our sake (at work and home) and for our family’s sake, consider: No screen time before bed.Photo Credit: MugMag

Speaking of the family…our children – I will just post these quick reads about little ones (and teens) and how so much screen time affects them physically, socially, and developmentally. We fall into these habits with our children, but we can also pull ourselves, and them, out of the same.

Chris Weller’s Business Insider piece – 4 Ways that Staring at Screens All Day Is Destroying Kids’ Minds and Bodies
Kids Matter article – How Screen Time Affects Rest
Sophia Alexander’s MugMag piece – What Are the Secrets of the World’s Happiest Children
To Sleep, Perchance – Screens Before Bedtime Harm Sleep. The Effect is Biggest on Teenagers

What’s your takeaway from this? I personally want to strategically narrow the screen use in my life. Writing makes screen time an occupational hazard but I love those screens way too much outside of blogging. Thanks to Chris Bailey’s A Life of Productivity and his book about his productivity project, I have already made some changes. No Facebook on my phone, as one change. Still have a long way to go.

Bottom line: I don’t want to miss the people I love, in the flesh, and I don’t want to miss the real world…and lastly, I don’t want to miss truly experiencing God…because of this surreal, burgeoning habit of screen time. So…I will leave you for now. Well-rested, hopefully. Sweet dreams.

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Monday Morning Moment – Make Your Bed Every Morning and Be Ready to Change the World

May 16, 2016 admindeb 7 Comments

I make the bed every morning. It’s been a habit of mine most of my life. Somehow in the middle of the chaos and clutter of my life, that made bed stands in hopeful defiance.

Admiral William H. McRaven a highly decorated Navy Seal, retired in 2014 from a 37-year military career. He oversaw Operation Neptune Spear – the military operation that culminated in the death of Osama bin Laden. In the year of his retirement, he was commencement speaker at the graduation ceremony of University of Texas – Austin. Photo Credit: Pinterest

As he encouraged the young graduates, he told of 10 lessons in his SEAL basic training. Beginning with “Make Your Bed”, they follow in brief (you can watch the video of his speech or read more detailed highlights here).

10 Life Lessons to Change Your World

1. If you want to change the world, start off by making your bed.

2. If you want to change the world, find someone to help you paddle.

3. If you want to change the world, measure a person by the size of their heart, not the size of their flippers.

4. If you want to change the world get over being a sugar cookie and keep moving forward.

5. If you want to change the world, don’t be afraid of the circuses.

6. If you want to change the world sometimes you have to slide down the obstacle head first.

7. If you want to change the world, don’t back down from the sharks.

8. If you want to change the world, you must be your very best in the darkest moment.

9. If you want to change the world, start singing when you’re up to your neck in mud.

10. If you want to change the world don’t ever, ever ring the bell.

Steve Nguyen, Workplace Psychology

Adm. McRaven closed the commencement speech with the following challenge:

“Start each day with a task completed. Find someone to help you through life. Respect everyone. Know that life is not fair and that you will fail often . . . but if you take some risks, step up when the times are the toughest, face down the bullies, lift up the downtrodden and never, ever give up….if you do these things, the next generation, and the generations that follow will live in a world far better than the one we have today, and what started here will indeed have changed the world for the better.” – Navy Adm. William McRaven

Commencement speeches are meant to be inspiring, and this definitely hit the mark. What actually stayed with me the most was the formation of habits as key to changing the world – making your bed, building community, enduring with hope, never quitting.

Maybe making your bed isn’t the one small task completed that makes for the foundation of the many larger tasks of your day. Whatever your particular routines or habits, they are worth considering for the weight of importance they might have in your life…with the possibility, even, of changing a world.

What habit or routine gets you started well each day? How do Adm. McRaven’s 10 Lessons of Basic SEAL training resonate? Maybe “changing the world” is too big a goal for a Monday morning, but whatever the goal, where do we begin to take aim?

How to be a Success at Everything – How I Became a Morning Person, Read More Books, and Learned a Language in a Year by Belle Beth Cooper

Make Your Bed Each Morning to Kickstart Better Habits by Eric Ravenscraft

Why Making Your Bed Every Morning Matters, According to a Navy Seal by Dave Greenbaum

Photo Credit: Fast Company

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5 Friday Faves – Millennials in the Workplace (ebook), Garden in Between, Productivity Tips (Infographic), Chicken Fiesta, and Old Family Film Favorites

May 13, 2016 admindeb 2 Comments

Happy Friday – Friday the 13th…and the sun finally came out. This weekend looks to be great fun – with the birthday of our youngest, the Lebanese Food Festival, a friend’s baptism in the James River, and whatever else comes along. Hope your weekend looms as quiet or as hopping as you need after this week’s work. Here are my favorites for this Friday. Any you want to share?

1) Millennials in the Workplace (ebook) – By 2025, millennials (those born between 1981-2000) are predicted to make up 75% of the workforce. This generation of young professionals has arrived and rather than being over-analyzed and criticized, we are short-sighted not to equip them to take over one day. We all know that first week of work experience – grueling mind-numbing orientation. Why do we keep doing it “like we always have” and not change it up to meet the needs of this generation? Bridge is helping companies begin to do that brilliantly: Bridge’s features are designed to empower simple, intuitive learning that’s delivered to your mobile, active employees, anywhere, anytime on any device. Bridge provides you with real data and real insights about your employees’ learning, which can lead to real progress. Start with their short and extremely insightful free ebook on millennials in the workplace. Your thinking on training and development will be changed and millennials will thank you.Photo Credit: GetBridge

2) The Garden in Between – In Richmond, we’re in that period of the waning early Spring garden. I will miss the Irises especially. As flowers curl up and petals fall, the wise gardener (my husband) has prepared, seasons ago, for new blooms to appear in glorious freshness. Walking around the garden early this morning brought sweet discoveries – the first Gerber Daisy (a gift from a friend last year), the last bloom of our Irises, the first blooms on the Lamb’s Ear, green Hydrangea clusters, and, finally, my husband’s “happy flowers” coming back – hardy little Begonias blooming again this year.

3) Productivity Tips (Infographic) – Being truly productive is hugely important to me – not just staying busy or having lots of meetings, but being genuinely productive. I’ve written about productivity before here – focusing on Chris Bailey’s A Life of Productivity. I’m a visual learning so infographs are like candy. Wrike developed a helpful one entitled 50 Productivity Tips to Boost Your Brainpower. Really excellent. Any of these especially effective in your pursuit of productivity? [There’s a link at the bottom of the infographic that supposedly spells out each tip in detail, but I couldn’t make it work. So here’s a quick read by Tim Ferriss on his productivity tricks.]

Photo Credit: Awesome Inventions

4) Chicken Fiesta – My husband has been meeting with friends and colleagues at Chicken Fiesta for quite some time. For me, it took awhile because I’m not usually into Mexican food – hard on my tummy. However, this cool little restaurant has made me a recent convert. Great grilled meats and the sides are fresh and not overly seasoned. They have extra sauces you can add to take the flavors of the foods different directions. Straight-up satisfying lunch place for me. What’s a favorite of yours where you are? (Comment below).Photo Credit: RVA News

5) Old Family Film Favorites – We all have favorite films from our children’s childhoods. I’m actually not really sure how favorite the two below are to them…but they were favorites of mine. Fly Away Home, (1996, Columbia Pictures) has packaged so much story in a small film – family drama (not a Disney film, but the mother still dies), spectacular scenery, majestic Canadian geese (from gosling to migration), and a perfect song. Below is a sweet sample of the movie with Mary Chapin Carpenter’s 10,000 Miles as soundtrack.

Then there’s my all-time-snuggle-up-with-the-kids favorite: Disney’s The Kid. Of course, they were big kids when it was released (2000), so it made snuggle-time all the more precious and rare. Disney’s The Kid is a magical story of a man clearly successful but missing the “most important’s” of life. Then just before his 40th birthday, an 8y/o version of himself (Rusty) and a much older Russ all somehow share life in a way that brings healing and resolution of some deep childhood wounds. [It’s a Disney film – sorry, but the mother dies.] Bruce Willis plays Russ, and Spencer Breslin is Rusty. Their dialogues are sometimes hilarious/sometimes touching – always endearing. The clip below isn’t great quality but it’s all I could find to show the scene late in the movie when the elder Russ finally reveals himself to the younger Russ/Rusty. The story all comes together joyfully. Buy this or rent it – for a weekend snuggle.

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Worship Wednesday – Finishing Strong with Amazing Grace

May 11, 2016 admindeb Leave a comment

Photo Credit: Tim Milburn

Therefore, since we are surrounded by so great a cloud of witnesses, let us also lay aside every weight, and sin which clings so closely, and let us run with endurance the race that is set before us, looking to Jesus, the founder and perfecter of our faith, who for the joy that was set before him endured the cross, despising the shame, and is seated at the right hand of the throne of God. – Hebrews 12:1-2

Finishing strong is something we all want for our lives, right? To see it happen in the life of another spurs us on to that same possibility.

Yesterday, I attended a celebration of a man’s life – 40+ years of faithful service in the same organization. 40+ years. As we heard the many accolades of his work and character, he sat quietly, listening, too. In years we’ve known him, he never aspired to that center stage spotlight…and yet, for these moments, grateful friends and colleagues shined that light on him.

He was compared to a son of Issachar (understanding the times, discerning) with the wisdom of Solomon, the passion of Paul, and the meekness of Moses. As different ones spoke of his impact and influence on their lives, he was described as a strong leader, faithful servant, friend and mentor.

This is certainly my experience of him – even in a leader role much of his career, he sought to work in the background doing what he could to make others successful. When I read the Hebrews passage above, it usually makes me think of how each of us has our own race, our individual course…but maybe we’re meant to think of it as a relay sometimes.

With our friend, he has, many times over, handed off his baton to another. Planting that baton squarely into the next runner’s hand. Giving way to another’s time to run. Selflessly releasing his hold…for the sake of the finish…for the winner’s crown, in a relay, doesn’t go to one, but to all on the team who run. This is how our friend leads and lives his life.Photo Credit: Tim Milburn

What does it take to finish strong like this? It takes proven character infused by amazing grace.

I have seen the mighty hand of God at work in this friend’s life. An imperative key to our finishing strong is humbling ourselves before God and in relationship to those He places in our lives. This is certainly evident in this faithful, humble man.

Another example of this humility worked out in relationship is the friendship between John Newton and William Wilberforce. Newton, a British slave ship captain until his conversion to Christ, would become a spiritual mentor to Wilberforce, who strongly influenced the abolition of slavery in Great Britain. Photo Credit: Historical Movies

Jonathan Aitken, author of the biography John Newton: From Disgrace to Amazing Grace, writes about their relationship:

“Humanity will forever be in Newton’s debt for mentoring Wilberforce…their relationship was of pivotal importance for both historical and spiritual reasons.”

Like with our friend celebrated yesterday, and like Newton and Wilberforce, we all have the opportunity to finish strong through the amazing grace of God. I want, with all my heart, to reflect the magnificent glory of God by not only breaking the tape at the finish of my own race, but handing off the baton entrusted to me for others to finish what God started in their lives.

Worship with me to Chris Tomlin’s Amazing Grace (My Chains Are Gone):

Amazing Grace, how sweet the sound
That saved a wretch like me
I once was lost, but now I’m found
Was blind, but now I see
‘Twas grace that taught my heart to fear
And grace my fears relieved
How precious did that grace appear
The hour I first believed
My chains are gone
I’ve been set free
My God, my Savior has ransomed me
And like a flood His mercy reigns
Unending love, amazing grace

The Lord has promised good to me
His word my hope secures
He will my shield and portion be
As long as life endures

The earth shall soon dissolve like snow
The sun forbear to shine
But God, who called me here below
Will be forever mine
Will be forever mine.

Photo Credit: JohnNewton.org

Worship Wednesday – Chris Tomlin’s Amazing Grace (My Chains Are Gone)

Amazing Grace film (2007)

YouTube video of Chris Tomlin’s Amazing Grace with clips from film

Brief & thrilling summary of the life of John Newton who wrote the hymn Amazing Grace

Film Clip from the Film Amazing Grace – 2006 drama of political & spiritual life of William Wilberforce and his battle against slavery

Photo Credit: Fministry

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Monday Morning Moment – Stewardship – Stewarding My Part Well in Today’s Workplace

May 9, 2016 admindeb 1 Comment

Photo Credit: Work.Chron

All of life is stewardship. Doesn’t it make sense? Our jobs, our relationships, our personalities, and our future have multiple layers. When we think of stewardship, rather than ownership, or entitlement, or giftings, or personal rights, we take on a much broader, healthier view or life. Writing about it previously here, I wanted to focus more, this time, on our workplace.

In 1993, Peter Block wrote a revolutionary book entitled Stewardship: Choosing Service Over Self-Interest. He updated and expanded it twenty years later (in 2013). Block defines stewardship as “the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of those around us. Stated simply, it is accountability without control or compliance”.

Words mean things. When we use the word “steward”, we loosen our grip on ownership – of our job, title, product, and work relationships. However, we do not loosen our commitment on personal responsibility. This is the gem of stewardship – a gem in the workplace that can be mined by each one of us.

Years ago, in nursing school, we used Virginia Henderson’s definition of nursing which focused more on facilitating the patient’s return to caring for him/herself than on the “giving care” component we often think of with nurses. Nursing as stewardship. When our children came along, we as parents would need to decide whether to home school or put our children into a private or public school. Another parent gave us wise counsel: Whatever your decision, you are responsible for your children’s education, some of which you may contract out to other teachers or institutions. We, as parents, were stewards of our children’s education.

In the workplace, we have heard the word steward used in the service industry: union shop stewards, ship stewards, stewards on airlines, stewards of estates. However, the stewardship that Block describes can proliferate at all levels, especially if our leaders set this value and mindset. What if an organization determined to have an inclusive model of accountability where all employees operated by serving, rather than controlling, those in their influence (colleagues, customers, vendors)? What if we chose to apply ourselves to the work before us, with deep personal care and commitment, rather than under a boss’s control or need for our compliance?

Stewardship as a concept and value is both time-tested and trendy. Check out REI‘s commitment to customers in delivering quality outdoor gear…and also to its employees. Stewardship.Photo Credit: Slideplayer

My first encounter with this word, stewardship, was as a child hearing the parable of a master preparing to leave on a journey. He entrusted the three servants with some measure of his wealth (talents). Their master had given each varying amounts of money, according to each servant’s ability. The master would be away for some period of time and meant for his servants to “steward” the money. Two servants invested his money in such a way that each doubled the amount entrusted them. The third servant, fearing the master (and possibly lacking confidence in his own ability), hid the money entrusted to him. He only had what he’d received in the beginning to give back to the master. The first two servants were rewarded for their faithfulness, care, and initiative, but the last cautious, fearful servant suffered the consequences of his inaction.

There is much to learn about stewardship from this old story. Stewardship is taking personal responsibility and interest in quality of service or product and depth of relationship. Like in the story, it could mean taking risks ourselves or with each other (especially leaders entrusting other team members with decision-making and design). It means empowering others in discussions and details that we might prefer keeping for ourselves (except that we are stewarding toward a larger outcome). It means making investments in others and in the over-all organization. Stewardship is the embodiment of employee engagement…all-in, whatever it takes, for that greater good. Lastly, the story spoke to rewards for those diligently stewarding what was placed in their care, and the consequences of those who refuse to be engaged…which leads to a place nobody really wants to go.Photo Credit: Quotesgram

Leaders and managers who are willing to give up control and who genuinely care about their employees and customers become true stewards themselves. They set the standard for stewarding across a company. Whether leaders are on board or not, any of us can still have ownership of a new-old way of thinking and practice. We can steward well what is our responsibility or under our influence. Again, this type of “ownership” is not about owning the job, the product, or the relationship. Stewardship is the owning of our personal responsibility – our piece of what could be excellent, and our piece of what’s not going well, and applying our experience, knowledge, giftings, and heart to benefit all touched by our service. Our stewardship.

Photo Credit: Whatcomlandtrust

What are your stories? Do you see the impact of your stewardship? Of the stewardship of others? Could you see how this might color the culture at your workplace? Is your company one where top-down, bottom-up, people care about each other and what they’re doing? It shows…if you are, or if you’re not. Stewardship.

Photo Credit: Quotesgram

Monday Morning Moment – All of Life Is Stewardship

Stewardship: Choosing Service Over Self-Interest (2nd Ed.) – Peter Block

Five Lessons for Our Lives From the Parable of the Talents – Hugh Whelchel

Monday Morning Success – How Biblical Stewardship Transforms Your Work – Hugh Whelchel

Photo Credit: OLOLmke

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Monday Morning Moment – What It Takes to Be the Leader You Think You Already Are – Fast Read

May 2, 2016 admindeb 5 Comments

Photo Source: Business Insider

You are going to be so glad you are taking the time to read this. None of us want to think we’re leading well and find out, too late, that we missed the mark. To be successful as a process manager, or content expert, or vision caster is something to celebrate, for sure. However, if you don’t genuinely love your people (genuinely. love. your. people), it will mark your leadership and your personnel over time. Mark and mar. Don’t miss that…for your own sake and that of your organization – each employee and all employees.

A friend of mine told me recently that he’s never met the CEO of his company. He is not sure the CEO has ever walked down his department’s hallway. That made me sad, because I know the caliber of work he does and the quality of person he is. He would be such an encouragement to his company’s executive leader. Maybe he was out the day the CEO came down his hall…surely he showed up…once at least. Surely.

My husband speaks several times each year on leading from the heart. I love to hear him speak; it’s a good reminder for me in my own area of influence. Besides my husband, my other go-to person on this subject is Mark C. Crowley, author of Lead from the Heart – Transformational Leadershp for the 21st Century.

In a Forbes piece, Mark was interviewed by Ron Carucci on 4 Radical Leadership Practices that Will Dramatically Increase Engagement. You should read this piece in full. Here are those four practices in brief:

Invest deeply. Crowley defines deep investment as this: “You are personally spending ample time ensuring people are learning, growing, and thriving. You have a high bar for performance expectations, and you are personally helping people reach it. Every. Single. Day.” [Not just your administrative team, but every single employee in your organization. Too often leaders, busy as they are, leave this to others who may not have their character or their sense of what could be lost/gained.] Photo Credit: Slideshare
Connect personally. Raising boundaries in relationships at work (keeping a professional distance) doesn’t lead to objectivity; more they lead to ignorance. You think you know how people are, but do you really? Have you talked to personnel? Have you sat down at their work station? Ever? “People we lead have big stories, and we are part of that story.” You aren’t interested in a popularity contest, of course…but are you an empowering force in your employees’ lives…or a devaluing force? Check it out.Photo Credit: Essentials of Business
Hire for heart. “You have to hire people who are predisposed to care. If you hire for technical competence, or a track record of hitting numbers, that’s all you’ll get” warns Crowley. Maybe your leadership team is already in place and entrenched. Do your managers really care about your personnel? Are they following your lead in their role? This isn’t about occasional free pizza or management tossing kudos from in front of the room. This is about investing in and building up employees…all of them, each one of them… helping them reach their maximum potential. Challenge yourself in this, and your management teams in this, all the way through the ranks.
Love well. Crowley “emphasizes the criticality of leaders having absolute certainty that the people they lead feel like they, and their work, matter deeply, and they are genuinely appreciated.” Not just the executive team feeling this way but a model is set throughout the organization to “love your people”.

If you read this far, you probably already lead in this way or you want to. I think of myself as being pretty savvy in this area, and that could be my biggest weakness in the workplace. Making such an assumption is dangerous. So…thanks for caring about your own leadership. For those reading thus far, and you don’t see yourself as a mover or shaker in your organization…rethink that. The fact that you are so invested that you’re reading leadership articles may mean you’re more engaged than you might think. You lead out in this area yourself, if you must. For that friend of mine who has never met his CEO…make it happen. You nor he will regret it. Light a fire that could potentially encourage a whole organization. For real.

Lead From the Heart – Transformational Leadership for the 21st Century by Mark C. Crowley

Employee Engagement Isn’t Getting Better and gallup Shares the Surprising Reasons Why – Mark C. Crowley

YouTube Video – How to Lead from the Heart – 4 Practices – Michael Hyatt Podcast

The Four Disciplines of the Heart – How to Fight Back When You Feel Discouraged – Michael Hyatt

What Is the Key to Great Leadership Today? – David Grossman

People Skills Truths: Use These 15 Must Knows! – Kate Nasser

Heart-centered Leadership – Susan Steinbrecher – Slideshare

The Yellow Brick Road of Leadership – Jonathan Stutz – Slideshare

Manage by Mind, Lead by Heart – Usman Ahmad – Slideshare

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Monday Morning Moment – Belonging and Going Deep and the Blind Presumptions that It’s Actually Happening When It Isn’t

April 25, 2016 admindeb 1 Comment

Photo Credit: Forbes

“The culture you create or the culture you destroy will determine the success of your business.” – Mark C. Crowley

As much as we might like, we can’t equate smiling and greeting folks we pass in the hallway with real community. Worse, just making a beeline to the elevator, conference room, or office with a studied, problem-solving look on your face does not instill confidence or credibility to those colleagues in the wake of your path to organizational excellence.

Sorry.

I’m not sure how well any of us do at creating a community of going deep or giving those around us a sense of belonging. What could help is periodically wrestling with our presumptions about work culture and employee engagement (I write about this often in this blog’s Monday Morning Moment. if you’re interested, just search here). Then make the changes that would grow such a work culture.

Going deep with employees and helping them have a strong sense of belonging are too rarely on the agenda of executive leadership. I don’t understand how that is, really, given all that’s written about it in the leadership press and all we learn from the companies experiencing growth/success. It seems a wee bit short-sighted.

Here’s the heart of it: Employees know whether they are valued and whether their organization is invested in them. Occasional fun days and gift cards to Starbucks offer a bump in the workplace routine, but the outcome will have little impact on overall employee satisfaction, performance, customer service or product excellence.

A culture where executive management, department heads, and team leaders go deep with their employees is possible, once the blinders are removed . What does that mean? It means dealing first with our presumptions and marshalling our efforts away from crazy and toward a culture of transparency and inclusiveness. It may entail perks and benefits, but more than that, such a culture thrives when personnel are proud to belong to such an organization, and their leaders know their people and strive to develop and honor them.Photo Credit: Fast Company

If, as a leader or manager, you have known success in mentoring a few, a small tribe of cohorts, then you can enlarge that to an organization-wide campaign that resets values and encourages and equips employees at all levels.

It’s worth the short-term cost to you for the long-term benefit of the organization and the individuals that make up your work community.

Bottom-line:

Andrea Huspeni writes: “How leaders choose to implement culture is everything. Some may think having the occasional happy hour, yoga session or trivia night will cut it, and while these perks help, culture runs much deeper than that. It needs to ignite inspiration, motivate teams to outperform the competition and allow employers to grow and produce results for the business. A successful high-performance culture has much more to do with the not-so-exciting tactics like transparency, support and communication than with a Ping-Pong tournament.” – Entrepreneur

Photo Credit: Slideshare

Please don’t miss the links below. Also, writing this, I thought of how these concepts apply to organizations other than businesses – including churches and other non-profits. What a difference you can make if you leave off judging the health of an organization by assessing how those closest to you are doing…and take on the whole health of your organization. There’s a lot at stake and it’s worth the effort of checking out your presumptions…learned this the hard way.

6 Surprising Insights of Successful Employee Engagement by Mark C. Crowley

Create Pockets of Excellence at Your Workplace by Shawn Murphy

Clarity and belonging – More Ways for Developing Pockets of Excellence by Shawn Murphy

7 Practices of Leaders Who Build Healthy Workplace Cultures by Brian Dodd

By the Numbers – Here’s What It Takes to Be a Top Company Culture (Infographic) by Greg Besner

8 Companies Reveal Their Secret Sauce to a High-Performance Culture (Video) by Andrea Huspeni

5 Ways Leaders Must Build a Family Environment to Achieve Excellence by Glenn Llopis

Can’t-Miss Advice: 8 Business Leaders Share How to Cultivate a Successful High-Performance Company Culture by Kim Lachance Shandrow

15 Powerful Team-Building Quotes – SlideShare

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5 Friday Faves – krueTV, Irises, Employee Trends, Alzheimer’s Caregivers, and the Promises of God

April 22, 2016 admindeb Leave a comment

Whew! Another Friday…looking forward to a weekend of family time, friend visits, church community, a baby shower and child’s birthday party…and still a bit of space. Space is part of what we love about Friday’s, right? Some space in the week when we can breathe deep and re-calibrate. Hope you find that in your weekend.

Here are my faves this week:

krueTV – New phone app which allows you to listen in and interact with musicians live (in real time). Of course, my favorite musician on krueTV is Nathan Mills at Beyond the Guitar. You can follow him and many others by downloading the app free. Listen in. Chat with the musicians. Enjoy!Photo Credit: krueTV
Irises – My favorite flowers are irises and they are blooming now. Mom grew irises in our yard. They signaled the coming of summer and the end of the school year. When we sold our parents’ home a couple of years ago, one of their granddaughters, Stephanie, did the loving work of transplanting some of those irises into her yard. I regret not doing that myself. Glad she did! Here’s one: Irises growing in our yard are thanks to the previous owner and sweet neighbors who shared them with us…and the loving care given by my husband, Dave (probably loving me more than the care of the irises…I’m grateful for both – the love and the irises).
Employee Trends – This Infographic on current and future employee trends was fascinating and helpful to me. I love infographics – not sure how much to believe them, but the visual representation of information is a great aid for remembering. This infographic speaks to trends in the workplace in 2016 – including what’s happening with the various generations at work now, automation, maternity leave, work space, and flexibility of hours/availability of employees. There is also a trend that employees who previously left a company (boomerang employees) are being accepted back more now – which is a positive trend for all of us.Photo Credit: TakeItPersonnelly
Alzheimer’s Caregivers – I am so thankful for caregivers who daily extend themselves to our loved ones with Alzheimer’s. My dad has Alzheimer’s and currently lives in an assisted living/memory care unit. Between family, friends/pastor, hospice workers, and unit staff, he is well-loved. Having visited him recently and spending hours among the residents, all of whom have some sort of dementia, I marvel at the tenacity of caring of those in his life. It means a lot to him, I’m sure, whether he can acknowledge it or not…and it means the world to us.
Promises of God – Promises are not to be given or taken lightly. My children never heard me say, “I promise”, because what if I couldn’t deliver? Only God is ever able to always deliver on His promises. That’s what makes them so precious. They are true and trustworthy, because He is. He is the God who comes near to His children. He, in fact, never leaves us or forsakes us. In a world full of flux and unsettling change, it is a deep comfort to know that God does not change. He is steadfast in love and character and He keeps His word…always. God’s promises are found throughout the Bible – you can find lists of them here, here, and here. What promises do you lean on in those hard days? Photo Credit: ShareFaith Photo Credit: kzlam36 Photo Credit: SearchQuotes

Hope you have a weekend full of the things that give you joy but with space to rest, reflect, and refresh as well. Would love to know some of your favorites of this week (in comments, below). Happy Friday!

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5 Friday Faves – Parental Pressures, Global Leadership Summit Highlights, Tim Ferriss, NCAA Championship Highlights, & American Idol Finale

April 8, 2016 admindeb 2 Comments

Friday, again. Hope you had a wonderful week or, at least, now maybe you can recover from it. These are my 5 favorite finds this week – very different from each other. Enjoy the rest of your day and sweet weekend.

1) Parental Pressures – Bunmi Laditan is the author of The Honest Toddler: A Child’s Guide to Parenting. In a piece for Huffington Post, she declares “I’m done making my kids’ childhood magical.” I loved it because the pressure parents feel today to make their children’s lives magical is so unnecessary. The pressures from Pinterest and other social media seep into our family cultures and place undue expectations on us to escalate birthday parties, vacations, after-school activities to “better and better, more and more”. To what end? Fortunately for me as a mom, our oldest was extraordinarly creative and led in our children all playing well together as children. They performed plays with little figures which they drew and cut out. When it was too hot for outside play, living in Cairo, Egypt, they roller-skated in apartment hallways . OK, so we did get to live in extraordinary places. They have gotten to experience 5 of the 11 Epcot Center countries without going to Disney World yet. So they have had an advantage in that. Magical, however, was never a goal of ours for their childhood. Like Laditan says, “Childhood is inherently magical” already. So I say hats-off to you parents who give your children occasions for great whimsy and delight, and hats-off to you who can also keep it simple. Hands in the dirt. Fishing with grandpa. Learning a second language. P.S. Laditan’s article How to Put a Toddler to Bed in 100 Easy Steps is hysterical (even for that weary parent).

2) Global Leadership Summit Highlight – Best money we have spent for a conference in recent years. Bill Hybels brings together great leaders to speak on a wide range of topics suited for any of us in positions of authority/influence – on business, community, service, relationships, and the world. You can register right here for the 2016 summit. We attended at a satellite location less than 30 minutes from home.Photo Credit: Willowcreek

Brian Dodd’s 150 Leadership Quotes from Bill Hybels from the Global Leadership Summit (2013-2015 Leadership Summits)

Also: Slideshare by Maruay Songtanin entitled The 100 Greatest Leadership Principles of All Time

3) Tim Ferriss on becoming an effective CEO – Well, Tim Ferriss didn’t write this one, although he teaches us tons of fascinating stuff through his Four Hour Work Week blog. This topic was covered by a guest on his blog – Chip Conley, author of Emotional Equations: Simple Truths for Creating Happiness + Success. Conley entered the hospitality industry in his 20’s and developed a strong ideology of valuing the intangible. He even became known as Chief Emotions Officer. [I can hear the eyes rolling.] Still, for those of you in leadership who are willing to learn something out of your comfort zone, learn from Chip Conley. Not necessarily about Buddhism or Maslow, but about employee engagement, work culture, and customer service.Photo Credit: True North Leadership

Leaders who don’t at least have processes in place to address such matters for their employees and customers have blinders on. Just sayin’. I wrote on another innovative and excellent hotelier, Horst Schulze, on a similar topic – world-class customer service.

TED Talk – Chip Conley on Measuring What Makes Life Worthwhile

http://fourhourworkweek.com/2012/01/19/chip-conley-emotional-equations/

4) NCAA Championship Highlights – This year’s March Madness ended with basketball greatness with the game between Villanova and North Carolina. Both tremendous teams and a battle to the end for the NCAA Championship. Such an incredible game! Villanova pulled out the victory in the last seconds. Photo Credit: WoodTV

If you didn’t see the game or want to just replay the great moments of the game, here are the highlights:

5) American Idol Finale – American Idol is over and I will miss it. I wasn’t a forever fan, but this farewell season has been fascinating from first to finish. On the final show, there were two hours of past winners, contestants, and judges showcased with lots of Hollywood hoopla. Also, the winner of this, the final season was revealed. This year’s American Idol is La’Porsha…..nope. It is Trent. I was surprised, although he is a completely amazing singer. Maybe it wasn’t so surprising as the culture of American Idol is driven by the voting of social-media savvy young people (I’m thinking) – possibly more girls (again, a guess). Handsome Dalton Rapattoni‘s fans, after his elimination, may have rolled their votes over to handsome Trent Harmon. Or, as the mic picked up one of them saying to the other as they hugged after the announcement: “It was God’s will.” La’Porsha Renae had to be a bit disappointed not to win. She is magnificent, and the only place she is going is up in the music world. She and Trent both got record contracts, so good news!

Here’s a sample of La’Porsha’s gift. Don’t miss her, because she is a rising star, destined for wherever God and that voice will take her.

Then there’s Trent…also incredibly gifted and ready for the music industry. Don’t miss his interpretation of Sia‘s Chandelier.

lastly, here, quite poignantly is the announcement of the winner, the last song, and the last goodbye…for now.

Trent Harmon Wins Last American Idol Ever – TV Guide piece by Liam Mathews with Finale Highlights

‘American idol’ Names Harmon its Final Winner – Bill Keveney, USA Today

‘American Idol’ 2016 Series Finale Recap: Who Is Your Final ‘American Idol’? by Jerica Tisdale for Starpulse

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Monday Morning Moment – How Our Expectations at Work Shape Our Successes

April 4, 2016 admindeb 3 Comments

Photo Credit: SlideShare

A blog title intrigued me recently – Almost Everyone Who Is Unhappy with Life Is Unhappy for the Same Reasons. It was a re-post of a LinkedIn blog written by Dr. Travis Bradberry (author of Emotional Intelligence 2.0). He writes about the role of expectations (of ourselves and others) and the impact those expectations have on our work life and relationships.

I see this so much in myself and in relationships both at work and in community. On one end of the spectrum, there are the expectations that undermine our successes – we don’t think we have what it takes to realize our dreams or goals. [This can also include our expectations of others, in the same way, especially if our expectations influence those colleagues’ view of reality.] On the other end of the spectrum, we may have expectations that are so unreasonably and unrealistically positive that we don’t do the work of realizing those same dreams or goals. [Again, this works against relationships when we have these expectations of others.]

In his article, Bradberry lists 8 common expectations that impact our work life and work relationships. He lists them and talks about them. Here I have written my own observations related to these expectations.

As you read and reflect, Dr. Bradberry is not saying get rid of expectations, nor am I. Expectations when honest, thoughtful, and kind are great motivators toward success. The adage “Keep your expectations low and you will never be disappointed” doesn’t really get us where we want to go.

After you consider the following expectations and thoughts, I would love to hear some of yours (in the comments below).

Life should be fair. I have never understood the lament “That’s not fair!” It really reveals the heart of “That’s not fair for me!” How do we even make life fair? Our children, growing up, were never rewarded when they cried foul on fairness. We tried to raise them to practice kindness and generosity. That usually led to better than fair. In fact, if we flipped fairness on its head, our western work situations and family lifestyles would be quite altered, if what was usual for other parts of the world became our usual. That would be fair, right?
Opportunities will fall into my lap. There are times that opportunities “fall” into our laps. I call it “a God thing”. Whatever you might call that, it is rare and wonderful. In the day-to-day, we are to go after opportunities. Sometimes our very expectations of entitlement or pessimism keep us from even seeing opportunities right in front of us). Continue working hard, build your skill-set, learn from mentors, help your colleagues, practice thinking well of your boss, and seek out challenging assignments – these are fields where opportunities grow.
Everyone should like me. I have tripped over this expectation. We think our own foibles are so much less annoying than those of others. If I consider myself congenial, you should comply, right? [The fairness problem nudges in here, for sure.] Bradberry summarizes this workplace problem well: “When you assume that people are going to like you, you take shortcuts; you start making requests and demands before you’ve laid the groundwork to really understand what the other person is thinking and feeling.” Rather than expecting others to be won by our personality, expertise, and past experience, we should discipline ourselves to practice winning the trust of a colleague, boss or customer… every time, as if it were the first time. This is a game-changer.
People should agree with me. We honestly don’t want to have to work for people to agree with us. In the workplace, whenever possible, our default is to hang with those who do agree with us. This temptation sets us up for failure because we don’t gain from the critique of those who see things differently. Put your vision or project before those in other departments and see with their eyes what you might have missed with your own. Granted, be wise with whose counsel you seek, but do the work of seeking that counsel. Then share credit as appropriate.
People know what I’m trying to say. Emails and text messages are almost communication. In corporate culture, even meetings don’t always cultivate clear communication. Be as clear and succinct as possible. Don’t lose the message in a jumble of clarifiers, justification, or story-telling. I’m not saying story-telling isn’t valuable; it is. The problem with story-telling is it can be contrived to emotionally engage when it actually takes away from the message. Again Bradberry wrote: “Communication isn’t anything if it isn’t clear, and your communication won’t be clear until you take the time to understand the other person’s perspective.”Photo Credit: CB Bain Seal Careers

Having lived overseas, we discovered the importance of learning the local “heart language”. In a work situation, the same holds true. How you communicate is colored by the focus of the one you’re addressing – whether it’s about ROI/ROV, employee engagement, product development….or fill in the blank. You can learn to balance between being true to your own style or values and adapting somewhat to the person in front of you (as a chameleon communicator).

6. I’m going to fail. “If you pursue an endeavor, believe with all your being that you’re going to succeed in that endeavor.” – Bradberry We all fail sometimes; having that perspective is healthy. The problem is when we are so insecure or self-deprecating, our colleagues, boss, or customers lose confidence in us, based on our own assessment of our abilities. Not something you want to ensure by your own hand. [Read the whole of Bradberry’s article to get at the heart of this.]

7. Things will make me happy. If you’re not happy at work today, there’s not one thing beyond yourself that can change that. Not a different boss, not a better team, not more vacation, not a higher salary. This is a work on the inside that has to change your experience of work on the outside. We all know this. We all know…this.

8. I can change him/her. Okay, if you’re married, you already know the futility of this statement (and your spouse can say the same thing, by the way). When we get our focus on that boss we don’t understand or that colleague who makes us nuts, we aren’t able to focus on our work or the relationships that encourage and empower us. So what if you can’t change that coworker or boss? Can you be successful in your work if he/she doesn’t change? Most probably, the answer is yes…whether it feels like it or not. We lose enormous time and emotional energy on colleagues with whom we struggle. If changing jobs isn’t plausible or desirable, then figure out how to compartmentalize the distractions, and get on with your work. You can be a rock star even with difficult work relationships. I don’t want to issue a bunch of platitudes…but it is disturbing how much is lost from our workday in ruminating over (or talking about) stuff we can’t change…when there is still so much we can accomplish. Don’t sideline yourself with brain clutter – negative thoughts that negatively affect your work and relationships.

Photo Credit: MissWorkerBee