Tag Archives: volunteering

Monday Morning Moment – What Stirs Motivation, Initiative, and Innovation – What Kills It

Photo Credit: Flickr

We all have the capability of motivating those around us…or demotivating them. We can stir initiative or slow it down. We can grease the tracks for innovation or derail it.

How are motivation, initiative, and innovation defined? Considering the definitions will help us remember how crucial they are to forward progress – in serving others, in product development, and in employee (or volunteer) engagement.

MotivationInternal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

InitiativeAn individual’s action that begins a process, often done without direct managerial influence. For example, an employee might take the initiative to come up with a new product or service that the company could offer…Demonstrat(ing) initiative by sharing their ideas, helping to improve our business, speaking up about problems, and suggesting potential solutions.

InnovationThe process of translating an idea or invention into a good or service that creates value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.

We can celebrate situations where we experience daily motivation and have the freedom and support to run with our initiative and participate in innovation. It’s in other situations that we need internal and external encouragement to press on, even without the help or support of our managers, leaders, bosses.

Dealing with bottlenecks, micro-managing, and continually reiterating leaders or bosses can tempt us to disengage and slow down in our own work…even in areas where our passion and commitment are high.

“One of the signals that managers might need more training is when their engineers aren’t taking initiative.”Jean Hsu, Why Aren’t My Engineers Taking Initiative?

“We agree completely that micromanagement is a big mistake. It diminishes people’s self-confidence, saps their initiative, and stifles their ability to think for themselves. It’s also a recipe for screwing things up—micromanagers rarely know as much about what needs to be done as the people they’re harassing, the ones who actually do it.” – Larry Bossidy and Ram Charan

Photo Credit: Flickr

This piece today is really not to vent about those in authority over us who make our work or volunteering difficult (and sometimes joyless). Listed below (in the links) are several lists on particulars that stifle or kill motivation, initiative, and innovation. Especially if you are a manager or boss, these would be important to consider.

We may need to process a bit about our struggle to get a project finished or an idea embraced. This particular blog came out of such a frustration. Still, what I hope is to take the power to spoil out of the hands of our bosses (most probably that is not their primary intention) and to empower ourselves to push on in ways we can. Without being divisive or insubordinate. Empathy is one of the tools we can use.Photo Credit: Brian Solis, Flickr

Empathy is defined as “the feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”.

The Truth About Why Empathy is a Required Skill in the Workplace

Empathy probably seems a bit counter-intuitive when you’re feeling blocked by a controlling boss. Think about it. Once you think through her reasoning on slowing down a process, you can then give support to your ideas with language that speaks to her concerns.  For example, a micromanager may have several critical and costly projects going at the same time and could be afraid himself of dropping the ball on some, so he slows everything down and reins in decision-making. It can make a work team nuts, but if you determine to understand something of his position, you can stay in the conversation rather than just bolting.

Hating on your boss will only cloud the relationship from both sides. Then there’s the ripple effect to other relationships. None of us really want that. See link below…wisdom.

Workplace Wisdom – Dave’s Observation on Work (and Other) Relationships – What You Think of Others Matters – Deb Mills

You can help here, respectfully, by thinking through other ways to get to the solution of the problem or impasse. Empathy is a discipline that keeps conversations positive and inclusive of all those needed to make the decision on a new direction.Photo Credit: Career Contessa

Empathy at Work – Why It (Really) Matters – Jacqueline McElhone

Besides empathy, I have also discovered a different path. Maybe like you, I am one of those persons who generates ideas like other people generate the responses “we tried that” or “that’s good, but”. Creatives aren’t always well-received in the decision-making hierarchy. In recent years, I went through a season of de-motivation and diminished initiative. Life is too short to spend long in that mindset.

I finally shook off the troubled slumber of that season, in three ways:

  • Making the decision to continue working with the same organization, but
  • Looking for other avenues (non-profits, start-ups) to express the energy and passion of these ideas which I believed would make a difference.
  • Playing with and developing these ideas in an environment of inclusion and all-voices-wanted-at-the-table.

It wasn’t long that my confidence and sense of how to work smarter helped me to re-engage my workspace, with empathy. The bottlenecks may still be there, the control may still be weighted, but I am the one who changed. More ready for the battles and taking them less personally.

You matter. Your ideas, your solutions to problems, your presence at the table.

Thoughts? Would love to hear them (in Comments).

Photo Credit: Needpix

What Kills Motivation at Work – Justin Reynolds

7 Ways Toxic Managers Stifle Employee Motivation and Productivity – Kristin Marquet

7 Ways Micromanagement Stifles Creativity – Wayne Hastings

Nine Rules for Stifling Innovation – Rosabeth Moss Kanter

10 Ways Weak Managers Stifle Innovation – Liz Ryan

10 Things Companies Do That Kill Employee Motivation – Paul Petrone

Why Aren’t My Engineers Taking Initiative? – Jean Hsu

Monday Morning Moment – Raising Adults – Part 2 – Creating a Culture of Serving

Photo Credit: Summit Kids Academy

[Adapted from my presentation at a recent home-school conference – Part 1 on Raising Adults with the focus on work and responsibility can be found here.]

One of the most challenging tasks a parent has is to teach a small child how to be deferential – to respectfully give way to another, to put another first. Whew! This is a hard one. It’s not just about helping a child understand sharing. It’s our demonstrating and them seeing the value of people and taking hold of how we can serve or help them, no matter our age. Not for any reward for ourselves but just because others matter.

The battles of will that communicate “Me, me!” or “Mine, mine!” can wear us out – both parent and child.

Yesterday we talked about work and kids’ discovery that they can make a difference. Work and exercising responsibility are their own reward. Often there is compensation, but work is a head issue – a decision made to insert ourselves into a situation for the good of all (both the worker and the larger community).

Serving is a heart issue. In the role of the server, we do ultimately benefit, but the whole focus is on the one served. Serving, by its nature, requires sacrifice, sometimes small but, even for a child, it can be substantial.

Before we dive in, let’s pray to wrap our own hearts around this.

 “Father, we want to be wholly Yours. Whatever You ask of us…we want to be ready and willing. Not only to be laborers in the Harvest, but to serve with the same heart and mind that Jesus had while He walked this earth. Humble, loving, deferential to others. A servant heart, a mind bent toward You, God, a body and life laid-down in love for others. We want to be responsible and to do good work. Teach us to take our hearts even higher…or lower as the case may be…to serve as Jesus did, in Your abundant grace. In His name. Amen.”

When we model and teach work, the mindset or worldview we communicate to our children is “Get it done and done well”. In action and attitude.

In serving, one distinctive might be the military acronym: ABCD – Above & Beyond the Call of Duty.

“Let this mind be in you which was also in Christ Jesus: Who, existing in the form of God, did not consider equality with God something to be grasped but emptied Himself, taking the form of a servant, being made in human likeness. And being found in appearance as a man, He humbled Himself and became obedient to death—even death on a cross.” – Philippians 2:5-8

He has shown you, O mankind, what is good. And what does the LORD require of you but to act justly, to love mercy, and to walk humbly with your God?” – Micah 6:8

“Do nothing out of selfish ambition or conceit, but in humility consider others as more important than yourselves. Everyone should look out not only for his own interests, but also for the interests of others.” – Philippians 2:3-4

What if, along with with leading our children to be responsible, we created a culture of serving? What would our homes be like if our kiddos embraced serving as a good thing and something they were capable of? And not just for a jelly bean or a favorite TV show.

Photo Credit: Caring For Our Generations

Lisa Jacobson, author, encourager and mother of 8 has a lot to say about her own experience of creating a culture of serving:

I did things right. The way things should be done. Oh, and, of course, I was serving my family all the while. I was the sacrificial mom who cooked, laundered, and cleaned up after everyone. Most every job was done by me.

And, as a “shining model” of service, I figured my children would eventually follow my example. It was obvious that I worked hard and did my best to please our family. So wouldn’t they just naturally follow in my footsteps? More is caught than taught, right? But you know something? They didn’t catch on like I thought they would. They really enjoyed being served…and it kind of stopped there. I was a good giver. They were good takers.” Lisa Jacobson

She then discovered how to teach her children the joy of serving others:

  • Start by letting them work [serve] alongside you.
  • Teach your children to notice what needs to be done. [This one point is so worth your time reading thus far – both in working & serving – guiding our children to see, for themselves, what needs to be done. It’s a strong beginning to winning their hearts.]
  • Let them enjoy helping out.
  • Instruct them in how they can be a help to you [and others].
  • Cheer them on as they learn to serve.

Teaching Our Children the Joy of Serving Others – Lisa Jacobson

Photo Credit: Intentional by Grace

“God does not need your good works, but your neighbor does.” – Martin Luther

Author, educator, and pastor Andy Crouch writes about our callings in life. He is speaking to Christians, but these would richly apply to anyone who believes in God as our Creator.

Our three callings*:

  • To bear the image of God. [“Be fruitful & multiply.” Our human calling is inextricably linked with the family where we first found our name, language, identity, and home.]
  • To restore the image of God. [Our distinctive calling as Christians is to actively seek out the places where that image has been lost, to place ourselves at particular risk on behalf of the victims of idolatry and injustice. So in every workplace, Christians should be those who speak up most quickly, and sacrifice their own privileges most readily, for those whose image-bearing has been compromised by that organization’s patterns of neglect. In every society, Christians should be the most active in using their talents on behalf of those the society considers marginal or unworthy. In every place where the gospel isn’t known, Christians should be finding ways to proclaim Jesus as the world’s true Lord and “the image of the invisible God.”]
  • To make the most of today (contingent calling). [If you get the first two right, the third is practically an afterthought. Your third calling is your contingent calling: to make the most of today, while it is called today. “Contingent” is a word used to describe something that could be otherwise—in that sense, it’s the opposite of necessary. It’s also used to describe something that depends on something else—in that sense, it’s the opposite of independent. You are in some particular place today—maybe at school, maybe on a bus, maybe in a workplace, maybe at home. And you are there with certain resources—memory, energy, reason, attention, skill. All these are contingent. It is God within these that we must learn to discern and then serve as He leads.

[Heady topics for a 2 y/o maybe…but highly teachable concepts, as well…how would we teach and model these three callings to our little ones?]

“There is one topic that I’m extremely interested in that the writers of Scripture do not seem interested in at all—and that topic is, actually, me. I am quite interested in the expressive individual that I call me—but Scripture turns out not to be interested in me hardly at all. It is somewhat more interested in me as a member of a community, connected to one of the “nations” of the earth—but really, what Scripture is interested in is God, God’s mission in the world, God’s commissioning of a people, and God’s gracious invitation to me to stop being so interested in me and start being absolutely fascinated by [Him and] his mission.Andy Crouch

*The Three Callings of a Christian – Andy Crouch

How do we cultivate a culture of serving in our home, community – for ourselves and our children? What are you doing? What do you dream of doing? Please share in Comments below. Thanks.

As with work, so with service, we not only model but insure our children have the opportunity to contribute what only they can do – for others…whether operating out of their strengths or their weaknesses.

Looking back, I don’t think we created a culture of serving in our home during our kids’ childhood. It was just easier to do it myself, right? They had so little time, between schoolwork and their other “just being children/youth” activities. This is a regret for me today. There were moments, however, – bright and shining…teachable moments where they did see how serving mattered…especially when they (at whatever age) showed up to serve. Now I hope to help our grown-up children model and teach serving to their grands. Can’t wait to see them, growing up to adulthood, discover the continuous joy of serving others.

Photo Credit: AZ Quotes

Parents, Take Note of the Spiritual Practices Common to Kids Who Flourish As Adults – Trevin Wax

5 Friday Faves – Red Dead Redemption 2, National Day of Mourning, More Christmas Adverts, Holiday Musical Evenings, and Family Gatherings

Here we go! My 5 favorite finds of this week:

1) Red Dead Redemption 2 – A Western-themed video game, Red Dead Redemption 2, debuted this Fall. The score written by Woody Jackson has a classic feel to it – reminiscent of old western films some of us grew up with. Beyond the Guitar, Nathan Mills‘ classical guitar arrangement of the video game themes does justice to the romance of the Old West featured in the score. Have a listen:

2) National Day of Mourning – For one day, the ugly partisanship in our country fell silent in the shadow of a gracious leader’s life. The 41st US president, George H. W. Bush, died this week. On Wednesday, December 5, 2018, a national day of mourning was called for us to remember him. A two-time vice-president under Ronald Reagan, George H. W. Bush would only serve one term as President himself. How he will be remembered in history, only time will tell. I remember him as gracious, always gracious. The eulogy for him by his son, 43rd US President George W. Bush, was beautiful and gave the reflection we all needed of a “kinder gentler” man and time in America. May it be so again…Thank you, President Bush.

YouTube Video – Alan Simpson  Eulogy for Preside George H. W. Bush

Bret Baier – George H. W. Bush – a Letter to Live By

3) More Christmas Adverts – I couldn’t resist pointing to a few more Christmas adverts. So sweet and fun. Take time to watch. They will lift your day if you’re having a hard one.

This Hallmark Crown keepsake ornament commercial made me cry:

4) Holiday Musical Evenings – There is nothing like little children, in angel or shepherd garb, singing Christmas songs. We are all proud of them, whether they belong to us or not.Photo Credit: Weldbham, South City Theater

This week marked an annual musical tradition for our family – the VCU Holiday Gala. This evening of rich sacred and secular Christmas songs performed by most all of the current musical groups at VCU is a feast for the ears…and eyes. The students and faculty fancy up nicely. http://debmillswriter.com/wp-content/uploads/2015/12/Blog-VCU-Holiday-Gala-John-Patykula-2.jpg

I would love to share video of the VCU Symphony Orchestra’s rendition of Leroy Anderson’s Sleigh Ride, under the direction of Dr. Terry Austin – best performance ever. Since that’s not possible, you just have to come. For the moment enjoy the versions by the United States Marine Corps Orchestra and André Rieu ‘s Johann Strauss Orchestra. Mark it on your calendar, if you’re local, for next year!

Also if you’re local…there’s still time for more. Here’s one not to miss:

Annual Advent Lessons and Carols – Cathedral of the Sacred Heart

Any of your favorites? Please give a shout-out in the Comments.

5) Family Gatherings – My growing-up family had its times – good and not so good. We have always had strong beliefs, and sometimes even stronger opinions…and we were not shy about them. As the years have gone by, we have gentled the opinions for the sake of relationship. We have lost some precious family members, too, which has made us more conscious of the fragile nature of life and the gracious gift of family. We’re none perfect but we belong together. That’s why we block out time on the calendar, buy the plane tickets, and soak up family in all its craziness. The young adults we’re so proud of, the sweet new babies, the siblings and spouses.

We don’t always get to see everyone (so we will buy more plane tickets)…nor do we get to see all the friends…but the hope of “next time” is something we build on.

Along with the family time is the Christmas festiveness alongside. My sister-in-law goes all out for us, and we welcome her welcome.

How about you? Home for the holidays?

_________________________________________________________________________

That’s my five (plus the quick bonuses below). Any of your own you want to share? My hope for you this month is you savor the good in your life and let go of what are lesser things. We can’t get it all done. So…no matter. We can be gentle with ourselves…and each other.

Bonuses:

Henrico Christmas Mother – my favorite local community outreach:

The Birth of Jesus in the New Testament – One Event, Four Narratives – Dr. Corne J. Bekker

Eating Cheese and Butter Every Day Linked to Living Longer – Kashmira Gander

This Holiday Season, $16 Billion Will Be Wasted on Unwanted Gifts – It’s Time for a New Approach – Joshua Becker

Raising Children Near Their Grandparents Is One of the Most Valuable Gifts You Could Ever Give Them – [We didn’t raise our children near their grandparents; so thankful for siblings & siblings-in-law who did. What a blessing for both grandparents and the kids/grandkids.]Photo Credit: Elisabeth Elliot, Facebook

How to Declutter Your Home to Reduce Stress and Anxiety

Jimmy Stewart’s Beautiful Short Film on the Nativity (a comment on the YouTube video: “From IMDB: James Stewart approached the scene where Mr. Kreuger talks to the infant Jesus very seriously. Before filming this scene, he told the producer Michael McLean, “I’ve got only one of these in me. Everyone who doesn’t need to be here, get them out. Tell them I want this to go well. I can do other takes, but this will be the right one. There will only be one.” After the scene was finished, McLean asked the cameraman, “Did you get it?” “I hope so,” was the reply, “because I was crying.””)

 

Worship Wednesday – O Praise the Name of the Lord Our God – Hillsong

Photo Credit: Church Front

“God shows his love for us in that while we were still sinners, Christ died for us.” – Romans 5:8

“Sing praises to the Lord, O you his saints, and give thanks to his holy name.” Psalm 30:4

“Give thanks to the LORD for He is good, for His steadfast love endures forever.” – Psalm 136:1

Lost in the moment, it was as if the Heavens opened. We were in a Christian conference surrounded by medical and nursing personnel who want to serve those least served around the world. They would go out as volunteers, leaving their lucrative practices and their comfortable specialties. They would spend several long days in sticky hot makeshift clinics…in obscurity. Tending grateful patients and family members who would never post their experiences to social media. Deep in another world, very different from the US. These will go to serve a needy people and a God who loves that people…and who loves those going.

We were at the mid-point of the conference, reconvening after the supper meal, and a praise team took the stage to gather us together in worship. Maybe this small group of singers and instrumentalists were regulars in a local church. [I missed the introduction.] They did not draw our attention to them (may have been intentional)…and God used them to draw us to Himself.

The “cool factor” of this praise team…and this whole conference actually…was beautifully not the focus.  As we sang, we forgot about those on stage. Just a quiet pointing to God, and the Holy Spirit settled all over the rooms, and especially on our hearts.

Maybe you experience this on a regular basis. It was a sweet reminder of how, even in our best efforts, we can avoid our culture’s trappings of “cool” which add nothing to what God is already about.

Jon Bloom explores this in his article The Cool God Is a Puny God. He warns against bowing to the idol of cool in our worship of God. God just doesn’t do “cool”.

That’s because, in the apt words of the Incredible Hulk in The Avengers, Cool is a “puny god.” Just because Cool is culturally pervasive doesn’t mean it’s big. It just has good marketing.

The true, big God is after our biggest, deepest, widest, longest-lasting joy. That’s why he commands us to “love the Lord your God with all your heart and with all your soul and with all your mind… [and] love your neighbor as yourself” (Matthew 22:37–39). He designed us not to find happiness in how others think of us, but in our loving others; not pursuing others’ admiration but in pursuing others’ good. That’s the joy that God has for us in commands like this:

Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves. Let each of you look not only to his interests, but also to the interests of others.  (Philippians 2:3–4)*

[Sidebar: I mean no offense. Some of you may be completely cool without seeking it – trendsetters, generally just winsome to those around you. If you’re just being yourself…but if you’re trying to be “cool”, that’s a bondage none of us need. Our dilemma is when people measure themselves and each other by the culture’s “coolness” gauge. Jesus just doesn’t fit anywhere on this scale. He is so far beyond anything we might think is cool. Right?]

Worship with me to the Hillsong‘s O Praise the Name of Jesus. That little praise team led us in singing this song…and we forgot them, forgot ourselves, and gathered together around the throne of God:

I cast my mind to Calvary
Where Jesus bled and died for me
I see His wounds, His hands, His feet
My Saviour on that cursed tree

His body bound and drenched in tears
They laid Him down in Joseph’s tomb
The entrance sealed by heavy stone
Messiah still and all alone

O praise the name of the Lord our God
O praise His name forevermore
For endless days we will sing Your praise
Oh Lord, oh Lord our God

And then on the third at break of dawn
The Son of heaven rose again
O trampled death where is your sting?
The angels roar for Christ the King

O praise the name of the Lord our God
O praise His name forevermore
For endless days we will sing Your praise
Oh Lord, oh Lord our God

He shall return in robes of white
The blazing sun shall pierce the night
And I will rise among the saints
My gaze transfixed on Jesus’ face

O praise the name of the Lord our God
O praise His name forever more
For endless days we will sing Your praise
Oh Lord, oh Lord our God
Oh Lord, oh Lord our God
Oh Lord, oh Lord our God**

Postscript: This world lost a man this week who definitely gave no thought to whether he was cool or not. His name is Robert Wink, and he was welcomed Home by His Savior – the One he made much of his whole life. Bob understood that whatever cool was added nothing to the Person of Jesus. Bob was also moved to action by our need for God’s enduring love. A love that is steadfast despite the changing whims of a self-seeking culture.

Bob loved people and he loved Jesus, and he took every opportunity to bring people to the saving knowledge of Jesus.

Obituary – Robert E. “Bob” Wink

The world is diminished without this dear man. May it be true of us that at the end of our days, we chose Jesus over self, in our every endeavor…no matter how uncool that might make us. It doesn’t matter.

Hallelujah!

Song Story – O Praise the Name – Marty Sampson

*The Cool God Is a Puny GodJon Bloom

**Lyrics to O Praise the Name – Songwriters: Dean Ussher, Benjamin Hastings, Marty Sampson

YouTube Video – Hulk vs. Loki – Puny God – The Avengers

Monday Morning Moment – Avoiding the Warm Body Mentality in Recruiting and Retention of Volunteers and Quality Employees

Photo Credit: Flickr

[We’re not talking about the 2013 zombie apocalypse romantic comedy Warm Bodies, although I do like this graphic. Read on.]

Yesterday, I participated in a large community event. There must have been 50 or more volunteers making it happen over the course of the day. My volunteering was just across two hours. It was an event that included a large gathering, food for all, and lawn games for all ages afterwards. We observed and experienced the beauty of a “living organism” – a well-planned, well-executed event. Except for three paid staff, all the responsibilities were carried on the capable shoulders of volunteers.

An isolated event is one thing but it can speak to the core values of an organization’s overall care of its people. Is it just about filling a slot or making the organization look good, or is it moving everyone toward a mutually shared vision? Is it just the securing of warm bodies to feed the machine? Or is it a called, capable, and committed community of folks working together for a greater good? [See Matt Orth’s piece below].

How volunteers (and employees) are recruited and retained matters.

What made yesterday’s one-time event so successful and well-executed? This is what I observed:

  • A mix of event-only volunteers and longer-term volunteer leaders on point for the various activities. This made for a win-win all around. Plenty of willing helpers and lead people to guide toward success.
  • Clear organization and preparation allowing the volunteers to easily do what they signed on to do.
  • High enthusiasm – shared ownership and vision related to the event.
  • Multiple teams allowing for most of the volunteers to have a fixed service window of time.
  • Obvious valuing (by staff and leads) of the volunteers’ participation.

Writer, speaker Matt Orth wrote a piece on warm body mentality   (already mentioned above) which bears a read. Orth tells a humorous story of how he fell into being a Vacation Bible School director due to the stealth of a volunteer recruiter. He defines warm body mentality(WBM) as the process whereby “a church decides what needs to happen program-wise in their church life and then they just find the Warm Bodies to make it happen”. This could relate to any organization or company. It is task or program orientation vs. person-orientation.

Orth proposes a system of volunteer recruitment that avoids a warm body mentality:

  1. How long the commitment is for and when will they have an opportunity to step down or renew the commitment. Or if/how they can downgrade or upgrade responsibilities.
  2. What kind of accountability they will have, who they are responsible to report to, and what the evaluation process will be.
  3. What the time commitments are, including not just the start/end times of services/events, but what time they will be expected to be there both before and after the service/event.
  4. All the rest of the duties spelled out whatever they may be (teaching, running sound, getting food ready, etc.) including any intangible expectations.
  5. Give them a gracious way to say “NO.” You’re looking for volunteers who want to be there.

He recognizes the importance of having volunteers demonstrating a sense of calling, commitment, and capability. However, all of these are negotiable depending on the person… Training, casting vision, and appropriate resource equipping can move folks who currently don’t see themselves in a volunteer role toward volunteering…and not just as warm bodies.

To recruit and retain the kind of volunteers (or employees) we want depends more on us in recruiting roles…than it does on them. Showing genuine care for the individual makes such a difference in both execution of programming AND the long-term development and engagement of that person.

Give volunteers a voice and they will help you shepherd them…, and, in the end, you will a community of deeply committed people who care about the vision as much as the leaders do.

Yesterday, in the midst of all the buzz of volunteering, one of the leads announced that this was the last event for one couple to serve because they were moving out-of-state. I didn’t know them very well, but what I did know was that they always stepped up to help in whatever capacity they could. Here on their last day with this organization, they chose to spend it serving…again.

If I’d had more time yesterday, I would have loved to know more of how one comes to be like that. Some of us are natural servers, and all these seem to require is opportunity and just a bit of regard or recognition.

The rest of us may need a bit more to be successful beyond a one-time commitment. Sunday’s event for me was illuminating. How do we take what happened Sunday and grow it into something that yields thriving, committed volunteers and sustainable programming over the long-haul?

Thoughts?

Conquering the Warm Body Mentality – Matt Orth

Overcoming the ‘Hire a Warm Body’ Mentality – Gina Trimarco – Love her quote: “Think of recruiting as marketing.”

How Volunteer Recruitment Works – Warm Body and Targeted Recruitment – Robert Lamb

Warm Bodies, Cold, Hard Facts – Volunteer PlainTalk – Meridian Swift

Volunteer Quality vs. Volunteer Quantity – Amy Fenton

Recruiting Warm Bodies – Ron Edmondson

5 Friday Faves – A Happy Place, Preventing Generosity Burnout, Whistle-blowers, Spotify, and Beautiful Documentaries

Happy Weekend…without further ado, here are my Friday Faves, before it gets too much farther into the weekend. Enjoy.

1) My Happy Place – “My happy place” has usually been a phrase that makes me cringe when I hear it. What does that really mean? Then it came to mind this week as I strolled through a local business. RVA Antiques. This huge space is a showcase for all things 20th Century, upcycled and updated for today’s customer. Artful and lovely. Having just picked up a prescription at the pharmacy next door, I had some time on my hands so popped in…just on a whim. It was a real refreshment for my soul. I like old things…the stuff of my mom’s era makes me think of her…and that makes me happy. Words also just bring smiles …those words worthy of being painted on a canvas or splashed on a piece of wood. Just strolled around the different vendors’ booths. Even met one of the owners, Dean Lewis, who made me feel welcome. Now that my understanding of such “a happy place” has been enlarged, what’s one of your “happy places”?

2) Preventing Generosity Burnout An article by Adam Grant and Reb Rebele got me thinking this week about generosity burnout. Beat Generosity Burnout confronts the crucial fine line between effectively helping others and giving so selflessly we lose our joy and capacity. We burn out. If we base our helping on “the need”, we won’t build in safeguards, boundaries if you will, to determine how best to meet that need. Serving our communities is definitely something we need to always consider, but we serve best by applying sustainable, capacity-building planning and practice.

Photo Credit: Adam Grant, Reb Rebele, Craig Ellis – LinkedIn

Think of the ways you serve your various communities across a typical week or month. Are you all-in or holding back out of fear of too great a commitment or fear of burnout? Or what else? We definitely want to rise above the latter but what might “all-in” look like to be sustainable? For you personally and for the sake of the community you serve?

I would love this sort of dialogue with you.  Either in Comments below or via email.

[Sidebar – for those of you who flew through this, already cynical and shut down from demands/needs of your organization or community, please reconsider and lean in. People very close to you may be teetering on generosity burnout and could use your thinking on sustainability.]

Beat Generosity Burnout –  Adam Grant & Reb Rebele

Generosity Burnout – Selflessness Exhaustion – Craig Ellis

The Invisible Costs of Giving: How to Combat Generosity Burnout at WorkNicole Abi-Esber

Harvard Business Review – List of Articles on Generosity Burnout

3) Whistle-blowers – Who are these people? These who bring unethical or illegal practices into the light? These who risk reputation and career…even more at times…to expose wrong? This was a big news week in America. One of those related to Christopher Wylie, a former employee of Cambridge Analytica (CA) and a whistle-blower. Wylie revealed an incredible, yet not-surprising abuse of Facebook user data by the political consulting company Cambridge Analytica. This company has probably had influence on presidential elections in the US, Kenya, Argentina, and other countries.
Photo Credit: Wikimedia
First, the company secured Facebook user data by claiming it would be for academic research purposes rather than commercial purposes. Then the company used an app (a pop-up quiz on Facebook) to glean more data about the user’s personality. This was multiplied through the users’ friend lists…resulting in millions of Facebook users manipulated by Cambridge Analytica. Based on their findings, CA would then post “fake news” to these users’ pages that would move them to possibly vote in a certain way. This is essentially “weaponizing the internet”.
I’m not sure of Christopher Wylie’s motives in whistle-blowing at this time, but it definitely gives pause to every request we consider in clicking yes to an app having access to our data.
What is also thought-provoking is how this practice goes much farther back than just the 2016 presidential election.
Something to ponder…thanks to Christopher Wylie, previously the perpetrator, now a champion for truth.
4) Spotify – So many of you may already use Spotify, this music service for smartphones and computers. I’m a late adopter but now I’m a happy consumer of this free medium. Especially since Beyond the Guitar has his first album on the site. So nice just to be able to click on, and listen to Nathan’s music while I’m driving or working.
His first published original composition, Evenglow, is also available on Spotify.
Photo Credit: Beyond the Guitar
Be a Patron – Support Beyond the Guitar music creation on Patreon.
5) Beautiful Documentaries – Documentaries are becoming film favorites of late…especially when they focus on documenting the beautiful and redemptive sides of life.

Jay Lyons Productions partnered with Topher Hall to create this amazing piece with current and vintage footage for Prison Fellowship. This documentary tells the story of how people who committed unspeakable crimes found a sustaining and redeeming faith in Christ while in prison.

Prison Fellowship – Video Review

Another of Jay’s documentaries that is coming out soon is The Long Goodbye: The Kara Tippetts Story. Kara died 3 years ago this week. She was a magnificent woman, full of love and faith.  Watch for this film.

 Have a rich weekend. Every day is a gift, right? Love on those people around you. Love you.
Bonuses: 

The Man That Came After – Michelle E. Steinke

Little Marlana – My Story

Salvation Army Launches Nonprofit Supermarket To Help Low-Income Families Buy Quality Food

Photo Credit: FrankSonnenberg Online

FSO_50-shades-of-waste

5 Friday Faves – Stuff I Like to Do – Had to Think About It

Happy Friday!

A friend asked me yesterday about what I like to do around Richmond….this small city big on events, restaurants, and natural beauty. I had trouble coming up with things. Not because I never get out…but just don’t think in terms of stuff I like to do. It made me realize that my life these days is more reactive/responsive than intentional and proactive. Really got me thinking…

Here are 5 favorite things I like to do…not bound to location…

1) Team/Family Activities – As much of my life is spent in solitary endeavors, creating, serving, and playing as a team energizes me. I love to learn from others and the momentum and synergy of a group work inspire me to push through. This isn’t just doing sometime collectively as a group of people…not really invested in each other. This is working together as a team! It’s serving a great purpose…together, not just alongside other people.  Love that process. Also in play, game nights are special fun for the chatter and laughter around the table as much as for the adventure of the gaming itself.

2) Being Able to Support and/or Encourage Our Adult Children – There’s a strange tension in this. We are glad for our children to launch as adults and they are glad to be on their own and pursuing their own careers and interests. Still, after so many years of being under the same roof and intimately in each others’ lives, I’m glad for touch-points. Praying for them always (my privilege and special responsibility). Babysitting for a grandchild. Listening to their hopes and dreams. Offering counsel on a struggle (when asked…and sometimes not even). Supporting financially within healthy and honoring bounds. You hear a lot about Nathan in here. I long to be able to support him in his musical career…but didn’t really know how. Just this week, he made that easier by affiliating with Patreon. Now we’re a part of his small but growing community of patrons.

3) Travel and the People We Travel To and With – I’m not an experience or destination collector, so travel to tick off a bucket list isn’t a motivation. However, it’s possible that’s because we have had the great fortune of travel as a normal part of our lives over the years. We have lived in Egypt, Tunisia, and Morocco. Dave and I spent our 25th wedding anniversary in Paris, France. As a family, we’ve shared incredible destinations…from the Red Sea to the Sahara Desert, from trips in Europe and to Africa. My international travel has been curbed a bit, but there is still tremendous joy in trips to Laurel, Delaware and Hoschton, Georgia (to see family) and to such places as Midland, Texas and Nashville, Tennessee to see friends. Etc., etc., etc. It’s less the destination…as what the travel brings in times together.

4) Food Events – It’s my birthday today, and there will definitely be food events. Food itself is a delight, of course. The sweet side-benefit of food events is that person sitting across from me. Or the children and adults gathered close around the long family table. Or the folks cozied on couches around the room. Or even (gasp) the long-legged obstacle course of men filling the floor space in front of a televised football game. What food does to draw out conversation or bond people together is a marvelous thing. I have favorite restaurants, like you…but it’s the event itself that blesses the heart (less the work of it, more the people of it).

5) Divine Appointments – Okay…these are not within our control, really…so they can’t be scheduled into one’s happy life. Or, maybe they can. We can definitely grease the tracks to experience them. How? I know my whole day can be altered – both in awareness and experience – if studying Scripture and praying is part of my early morning routine. “Bible before breakfast” was a routine, growing up, of a friend of mine. Not in any kind of legalistic or ritualistic sense… as much as spiritual habit that can change a person’s thinking, choices, and engagement with God and others. That early morning time with God sets the tone for my day. His activity in my life and that of others around me becomes more obvious. God is a good and active agent in His creation and among his people. All we have to do is tune our minds to see Him…and He is there. Even when my early morning quiet time is on the lean side…or neglected altogether, it’s still possible to reset our sights on Him through the day and experience wonders. I just hate to miss Him from early on…because I’ve chosen other lesser activities…like even sitting down and writing…

There are my five favorites… They didn’t include writing…which is sort of a given (as in this blog). They didn’t include photography – also a given (in my desire to document everything). They didn’t include movie and popcorn nights which I actually LOVE as well….that will definitely happen on my birthday. Thanks, Friend, for stirring my thinking yesterday. Being more proactive in pursuing these five is now on my list! Do you have a list of favorite things you fill your life with? Please comment below. If you live in Richmond, maybe you could also share your favorites about this city. It’s possible I need to get out more.

Happy a safe and restful weekend!

Love Your Neighbor – Henrico Christmas Mother Revisited – How You Helped and Still Can

2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 072

Henrico Christmas Mother is a great local charity which I recently featured on this blog. Read there for the details. Today I just wanted to revisit their efforts as they come to the culmination of those efforts in their Christmas distributions starting this week. Henrico Christmas Mother is such a great success story in serving our county’s neighbors in need. The success of this charity is driven by the phenomenal support of hundreds of volunteers, schools, and local businesses.

The doors open on Thursday for the elderly, disabled, and families to receive your donations of love and care. Over the weekend, Harriet Long, president of the Council of Henrico Christmas Mother, and her husband Ken toured us around the facility where all this care for our neighbors is displayed.

2015 December - Sadie, Christmas Mother, Blog, Crosstrain and Friends 001 (19)2015 December - Sadie, Christmas Mother, Blog, Crosstrain and Friends 001 (18)

The sight of all the toys, food, clothing, and gift items is joyously overwhelming. Donations from students, families, and staff of Henrico County public schools as well as generous help from employees from the county government and other volunteers make for an amazing experience for these families in need. As an example, Moody Middle School  collected 2855 pairs of socks for Christmas Mother. 2855 pairs of socks!

2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 0632015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 0462015 December - Sadie, Christmas Mother, Blog, Crosstrain and Friends 001 (16)2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 058

Local clubs, businesses, and churches are also incredibly generous in their help of these families.  The bicycles below are donated by Richmond Area Bicycle Association. Other bike donations come from Henrico County agencies as well as individual donors.2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 085

The carload of stuffed animals and books below came from the Lifeway Christian Store in Richmond. So many companies, organizations, and local businesses donate money, time, food, and clothing to Henrico Christmas Mother…for the sake of our neighbors.Blog - Christmas Mother - Lifeway donation

On Thursday and through all the days of distribution, the toys and other gifts will be out of boxes and on display for moms and others to choose for their children. What an experience to be a part of helping to make for a happy Christmas!2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 055Council Members Mary Shaia and Harriet Long2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 075Council President Harriet Long and #1 Volunteer, Ken Long

As a citizen of Henrico County, I want to thank this year’s Christmas Mother, Beverly Cocke, and all the Council members who are the driving force for Henrico Christmas Mother. You make it easy for us to be a part of loving our neighbors…and there’s still time to help (see below).2015 December - VCU Holiday Gala, Sadie, Christmas Mother, Blog 073

Also don’t miss the video from the Henrico County Public Schools. There is still time to donate to this great cause to make this Christmas a brighter one – for these neighbors of ours:

Please consider a contribution to this year’s Henrico Christmas Mother:

Material Donations will be accepted weekdays from 9am – 3pm from Thursday, December 3, to Thursday, December 17, at the Henrico Christmas Mother Warehouse, 361 Dabbs House Road.

To arrange delivery at other times, please call 804-236-9741.

Consider donating:

New toys:
New clothing – especially hats and gloves
New books
Non-perishable food items
New blankets (full or queen size) or other gifts for seniors or adults with disabilities

Spreading Christmas Cheer – Henrico Citizen

Love Your Neighbor – Henrico Christmas Mother – How We Can Help

10 Quotes by Jon Acuff on Developing New Skills & Sharpening Old Ones – Part 3 of Do Over Series

Nathan at guitarPhoto Credit: Nathan Mills Guitar

There’s this guitarist I know. His music is a work in progress. Not his music itself, because he hones his craft daily. Still, his career in music is a study in skill development. No industry stands still. The ability to silence a room with the sound you bring out of a guitar does not a living make. Usually.

There are so many other skills called to bear in a successful career in music today. Composing, arranging, teaching, performing, collaborating, marketing, production, diversifying style or instrument. Whew!

Then there’s your day job (by necessity, or for other reasons). Wisdom is to bring the same disciplines and desire, of that skilled musician, to work every day. To be the best asset you can be for your employer or your company. Shirking entitlement and nurturing an attitude of graciousness and gratitude.

Who is this person?!

Jon Acuff talks about becoming such a person in his book Do Over. He tackles the subject of sharpening and developing skills as imperative to any career, and especially to break through a Career Ceiling.

Have you ever gotten stuck in a job? No, I’m not talking about being ungrateful or feeling entitled to a better situation. I’m talking stuck – as in getting to a place in your job where you can’t see being able to ever advance or be more creative or grow professionally?

Acuff invites us readers to take a good look at our skills to see what exactly we uniquely bring to your job. This would include skills we might have discounted or even forgotten we had.

Below are 10 bits of wisdom from Jon’s section on skills:

  • Relationships get you the first gig, skills get you the second.
  • When you hit a Career Ceiling, skills will be the hammer you use to break through.
  • Don’t let fear hide a skill you’ve always had or wanted to pursue. Just because you’re afraid of doing something doesn’t mean you shouldn’t.
  • Small skills have the tendency to add up to big careers.
  • Master the invisible skills – Go to work; add value; own your attitude.
  • When you have a bad attitude it flavors every part of your performance.
  • If you want to get better at something, it always costs time. If you don’t have any, steal some from…Facebook or any number of things that are requesting that resource without paying you anything in return.
  • I’m convinced that fear beats the “You don’t have enough time” drum because it never wants you to invest in your career. This is a lie.
  • Your willingness to discipline one part of your life creates freedom in another.
  • You will need skills most when you find yourself stuck. The ceilings are designed to filter out the lazy and uncommitted. Every skill can be a hammer. Start banging. Career Ceilings were meant to be broken.

Like with looking at our relationships, he calls for us to use note cards and list (one per card) all the skills we can think of – whether currently using them or only in the past; whether work-related or not so much. Once we’ve exhausted our ideas on skills then, he says to look for patterns.* It’s so easy to settle into a rut of doing the same thing every day. Going after new skills and sharpening old ones help us to be good at our jobs and, at the same time, love our work.

Whether you are a musician, a teacher, an I.T. guy or a caregiver, you have skills and you can build on those skills. Determining to be diligent to grow your skills and grateful for the opportunities to learn will take you farther than you know. Right through that career ceiling.

“You know who we should fire, that guy who keeps learning how to do his job even better,” said no one ever. – Jon AcuffBlog - Do Over - Jon Acuff

Photo Credit: Forbes.com

*A Simple Two-Step Exercise for Figuring Out What You’re Really Good At – Jon Acuff, Business Insider Start Your Do Over Today

Start Your Do Over Today! – Jon Acuff

Jon Acuff: Why Most People Don’t Reach Their Full Potential And How You Can

Nathan Mills on Vine

Crosstrain at Habitat for Humanity - Aug 30 2014Learning new skills on-site with Habitat for Humanity