Category Archives: Character

Monday Morning Moment – Picking a Lane – It’s Never Too Late

Blog - Picking a Lane - speakerlauncherPhoto Credit: Speaker Launcher

“Pick a lane”. That phrase comes to mind literally when dealing with another driver on the highway who weaves back and forth, for whatever reasons. We get agitated at him, don’t trust her movements, and want to get as clear from them as possible.

In our careers, picking a lane is hugely important. There probably won’t be the same negative emotions (as above) about someone who is all over the place, but we are wise to set a straight course. Sometimes, especially across a lifetime, we have to re-set our course. The key is to do the work of that reset – pick a lane again. Being a generalist, a “jack-of-all-trades”, can make us quite useful to our employers, but there is no distinction in that. I’m not talking about significance here. I’m talking about what makes us the “go-to person”, that person whose passion, determination, and honed skill gives her voice in an organization…where she can make a difference. It’s something to consider…

Here’s a quick story of an incredibly successful young man who “picked a lane”. I did not know the person Lin-Manuel Miranda until a funny video crossed my Facebook newsfeed just a few days ago. The video was Broadway Carpool Karaoke and Miranda was one of the performers in it. The video was produced to usher in the 2016 Tony Awards ceremony. Blog - Lin-Manuel Miranda - Pick a LanePhoto Credit: Broadway

Miranda is a playwright, composer, and actor. He already won a Tony for the musical In The Heights, and now has won several Tony awards for his current Broadway show Hamilton. Blog - Picking a Lane - Hamilton - The TennesseanPhoto Credit: Joan Marcus, The Tennessean

Hamilton was birthed while Miranda, then in his 20’s, was on vacation in Mexico and picked up Ron Chernow’s Alexander Hamilton. He was enthralled by the story of Hamilton’s life and was amazed the story wasn’t already written as a musical. [Hopefully you non-theater folks are still with me. This is such an incredible story.]

Lin-Manuel Miranda wrote/composed the musical Hamilton, and from what I’ve seen of it, it is mesmerizing. So what goes into such a young man’s pursuit of such all-encompassing excellence in his craft?

Charlie Rose of CBS’ 60 Minutes interviewed Miranda about his life and Hamilton’s. [The full transcript is here.] Lin-Manuel Miranda – this playwright, composer, lyricist, and actor – talked about how he got to where he is today.

At five, Miranda tested into Hunter College Elementary, a school for highly gifted children, where he told us sometimes, he felt like he did not belong.

Lin-Manuel Miranda: You know, I went to a school where everyone was smarter than me. And I’m not blowin’ smoke, I was surrounded by genius, genius kids. What’s interesting about growing up in a culture like that is you go, “All right, I gotta figure out what my thing is. Because I’m not smarter than these kids. I’m not funnier than half of them, so I better figure out what it is I wanna do and work really hard at that because intellectually I’m treading water to, to be here.”

Charlie Rose: So why do you think I’m sitting here talking to you and not sitting here talking to one of your classmates?

Lin-Manuel Miranda: ‘Cause I picked a lane and I started running ahead of everybody else. So I, that’s the honest answer. It was like, I was like, “All right THIS.”

“This” was theater.*

Blog - Pick a lane - liveyourlegendPhoto Credit: Live Your Legend

Miranda laid out very simply what framed his life of distinction: “I picked a lane.” We all do that across our careers, to some degree or another. Early in my professional life, I chose to carve out a niche in the care and counsel of cancer patients and their families. That was the focus and direction of my life for almost 20 years. Then, married with children, I would pick a very different lane – focusing on that little circle and those we shared life with in our community.

When we lived overseas for another almost 20 years, my lane was a merging of family, cross-cultural living, teaching English, and serving women (local and expat.) and their families. I loved those days of constant traffic in and out of our home. I miss those days. It’s quite possible, however, that those years marked a season where I was weaving in and out of traffic. You might need to ask my husband and children about that.

Now we’ve been back in the US for sometime. Picking a lane became a huge need for me as clearly my moorings of cherished overseas life were gone and I was a bit adrift. When the opportunity to came to test my skills as a communications strategist for a new and innovative work team, I jumped at it. That was a great time of learning and growing and a thrilling adventure which fueled a deep passion of mine. Alas, short-lived though. It only lasted a couple of years and that work went the way of an organizational down-sizing.

What followed has been a protracted season of being “a warm body” and “filling a hole/need” in whatever came along in life and community. Don’t hear me deny the importance of such serving, because there are times when helping in this way is exactly the right thing to do. Still, it’s not how we are meant to frame our lives over the long-haul.

A few months ago, I wrote a series of blogs on Jon Acuff’s book Do Over. He writes in such a liberating way about, essentially, picking a lane. His book is a “how-to” in getting back your life and getting on with it.

Picking a lane isn’t about just operating out of your strengths, abhorring any task or process that doesn’t show off your abilities. Picking a lane is about honing your craft, building your expertise, showing up in your giftings. It’s not about being a knower but being an insatiable life-long learner.

If the job you loved is gone or forever altered, pick another lane.

Don’t allow your current work/life situation reduce you to something other….to someone you are not and never were. Don’t let age, opportunity, personality squash your passion. We do not have to be side-lined (or defined) by getting older, being an introvert (just for instance), having a hard boss or a confusing work situation. Since this recent cancer diagnosis, I have more clarity, hope, and optimism about finishing strong… Hearing Lin-Manual Miranda’s story has heightened my resolve all the more.

Lin-Manuel Miranda: Here’s the thing about Hamilton. I think Hamilton was ready to die from the time he was 14 years old. I think what he has is what I have, which is that thing of, “Tomorrow’s not promised. I gotta get as much done as I can.”

Charlie Rose: It’s not only good acting. It’s not only good music. People are saying it’s transformative.

Lin-Manuel Miranda: It’s certainly changed my life. But I think it’s because when great people cross our path, and I’m talking about Hamilton here, it forces us to reckon with what we’re doing with our lives, you know? At my age, Hamilton was treasury secretary and creating our financial system from scratch.

Charlie Rose: And building a country?

Lin-Manuel Miranda: Yeah. I wrote two plays.*

Picking a lane…that’s what I’m doing. More to come…down the pike.

*Hamilton – Charlie Rose Interview Transcript with Lin-Manuel Miranda on CBS’ 60 Minutes

Like Hamilton, Miranda, Pick a Lane to Channel Your Strengths – Chris Steinberg, The Tennessean

Do You Want to Be More Focused and Productive? Then Pick a Lane – Reen Rose, LinkedIn

Our Most Challenging Choice: 6 Steps to Ensure You Don’t Pick the Wrong Path – Scott Dinsmore

Pick a Lane – Philip Kim

The Upstairs and Downstairs of Modern Housewifery – Mrs. Gore’s Diary – Pick a Lane

YouTube Video – “Hamilton”: A Founding Father Takes to the Stage

5 Friday Faves – Survivorship Plan, Words in a Marriage, Broadway Musicals, Gentleman Traditions, a Poet for the Present, Plus a Bonus

Blog - Friday Faves

Happy Friday! It’s another gorgeous day in the Commonwealth… before the wilting heat of summer presses in. Here are five of my favorite finds this week. Please share some of yours in Comments at the end. What a wonder to learn new information that empowers, or to discover a thought leader who resonates with our own sensibilities, or to be filled with the delight of joyful sights, sounds, and sweet or savory treats.

1) Survivorship Plan – In my third week post-surgery, and getting better each day. My friend, Kathy, asked me this week if I had considered a survivorship plan. That was new terminology to me. Kathy also shared with me about Kelly A. Turner’s Radical Remission: Surviving Cancer Against All Odds. Turner is a researcher and lecturer in integrative oncology and her focus is on cancer survivors who are out-living their prognoses. In her book, she talks about the nine key factors that she discovered in the study of hundreds of patients. Blog - Cancer Survivorship Plan - Radical RemissionPhoto Credit: Radical Remission by Kelly A. Turner PhD

She continues to research in this field and her website includes story after story of survivors who live cancer-free, in remission despite the dismal statistics of their disease.

Thankfully my cancer was caught early, but recurrence is still an issue, so I am thinking through a survivorship plan for myself. If you know me well, I am not the healthiest eater and taking supplements isn’t something I’ve done well with in the past…but all that just might change. Just so you know, I’m not ever planning to be a drum-beating health crazy…just want to be wiser with this life God has restored to me.Blog - Cancer Survivorship Plan - Turmeric

2) Words in a Marriage – Words in any relationship are either life-giving or life-damaging.   Allie Casazza writes about how our words can create a husband we can’t stand.  We all have sick memories of things we’ve said to our husbands that we wish we could take back (husbands, you may have similar memories of how you’ve talked to your wives). It doesn’t have to be this way. My husband is a “words of affirmation” kind of guy. After so many years of marriage, I understand how words can either cause him to draw back from me or stay close. What a great wisdom, to learn this early in marriage.Blog - Nagging - Words - tolovehonorandvacuumPhoto Credit: To Love Honor and Vacuum

3) Broadway Musicals – This coming Sunday is the 2016 Tony Awards ceremony, saluting the great shows currently on Broadway. The musicals are my favorites. Many years ago, I had several opportunities to visit New York City. When there, Broadway plays were on the agenda. Three shows on my list in those days were A Raisin in the Sun, Your Arms Too Short to Box with God, and Chicago. My absolute favorite musical, which I didn’t see in New York but in another city, was Les Miserables. Maybe, I will make it to a Broadway or off-Broadway show again some day. The video here captures the joy of these musicals for me – belting out favorite lyrics with friends…with all the gusto of an ensemble performing on stage. Blog - Broadway Musicals - Tony Awards - zimbioPhoto Credit: Zimbio

4) Gentleman Traditions
I tried to raise our boys to grow up with gentleman traditions – opening doors for others, greeting all in the room respectfully, good manners at table, giving up a seat for another. Having grown up myself as a daughter of the feminist movement (with the subsequent Equal Rights Amendment in play), I was not sure myself what traditions should be upheld and which were no longer relevant. Kris Wolfe writes a sweet piece on 21 Lost Gentleman Traditions That Still Apply Today. As I read these traditions, I thought some of them may actually feel very awkward in today’s culture. What do you think? When I was a young girl first observing these traditions in the dads and young men in my life, I remember how winsome they were. Which ones do you especially value? Which ones are you teaching your boys and young men?Blog - Gentlemen - refe99Photo Credit: Refe99

5) A Poet for the Present – This week’s news marked a media outcry regarding the sexual assault on a young woman and the very lenient judgment and sentence given the perpetrator. If you search for the phrase “20 minutes of action”, you will see article after article about the young man’s father’s defense of the actions of his son. Very poor choice of words for what this man did that night.  I would like to point you to two blogs in particular, and a poem. John Pavlovitz’s blog To Brock Turner’s Father – From Another Father is one you should read. Also Ann Voskamp’s piece About Those “20 Minutes of Action”: 20 Things we Better Tell Our Sons Right Now About Being Real Men. The poem is by Tymm Hoffman who works with Compassion International, in Colorado Springs, Colorado. He and I don’t know each other, but I found him on Facebook when a friend shared another poem he wrote. Tymm is my poet for the present day culture we live in.

20 MINUTES
In twenty minutes, I can probably shower and shave,
I can run a 5k or waste 1.4% of a day;

I can almost bake a cake, grill a medium sirloin steak,
And let’s be honest – If I smoked – I could take a smoke break;

I could watch a sitcom from the beginning to the end,
And write about 4 emails – spellcheck and then hit send;

I could listen to 5 songs, if they’re short, maybe six,
Or I could share some funny memes from this season of politics;

I could cut my front yard and probably most of the back,
While streaming about half of the “Purple Rain” soundtrack;

I could wash a load of clothes and get them started drying,
I could crack some funny jokes – we’d be laughing til we’re crying;

I could give the kids a bath, help them with their math,
Then chase them round the house like a crazy psychopath;

I could snag a little siesta, ya know, a quick lil’ power nap,
Or write a battle rap while strapped with a shower cap;

There’s a whole lot of things I could do with my twenty minutes,
A whole lot of positive things with lots of happiness in it;

Or I could drink until I’m gone sir, and turn into a monster,
Steal her dignity and honor as I force myself upon her;

Take 1/3 of an hour to strip her of all her power,
Cast a permanent dark shadow over a bright and shining flower;

Let my daddy stand up for me while I take no responsibility,
Claim absolutely no liability, and blame drunken fragility;

And watch the life of a stranger get broken as a reaction,
And realize who’s really paying the price for your “20 minutes of action.”Tymm Hoffman, with permission.

Bonus: Fruit in Season & a Yummy Recipe – Yesterday I had one of those perfect summer lunches with a friend. Fruit in season is like nothing else. Blueberries can be blue and still tart. I don’t often trust them. These blueberries, every single one, were just right in their sweetness. The strawberries, the same. So luscious. My friend’s hot baked chicken salad was so satisfying. Even with my altered appetite post-surgery, I could have eaten the whole thing as the day passed…but didn’t, of course. The recipe follows below.Blog - BLueberries (2)Blog - Fruit in Season - Strawberries - EgyptBlog - Summer Lunch - Fresh Fruit, Blueberries, Salad, Hot Chicken Salad - BeckyRecipe for Hot Baked Chicken Salad - Mrs. DaisysPhoto Credit: Food.com

Happy Weekend, Loves!

5 Friday Faves – Shared Workspace, Refugee Resettlement, Passion, Doing the Next Thing, and Coming Sit-Coms

Blog - Friday Faves

Finally….a sky-blue, birds singing, sunny Friday morning. We, in Richmond, have had an inordinate amount of rain this Spring…but today it’s a happy break in the weather, heading into a rainy weekend. Hope you have time outside. Here are my favorite finds of the week.

1) Shared Workspace – This is my first experience of a shared workspace NOT at my job. How refreshing to be able to hang out with other professionals, drink the coffee, and work…with the doors flung open, street sounds and smells, and occasional breaks of laughter and conversation. Movement Church offers its building as a shared workspace for the community. Friday’s, 9:00am-3:00pm. [3015 Cutshaw Ave, Richmond, Va. 23221]. The coffee’s good…and free.Blog - Movement Church - Shared WorkspaceBlog - Friday Faves - Shared Workspace

2) Refugee Resettlement – Syrian refugees are often in the news, and most everyone has opinions about how they should be resettled. My friend, Beth, is working right now with refugees in Greece, and her stories and pictures have touched my heart deeply. Our city isn’t currently on the list for resettling Syrians – these who escaped their country in war with little else but each other and no homes but a tent now. Maybe yours is a resettlement city. Either way, finding out what is available in your city for displaced peoples is a good thing. We have several such organizations in Richmond (Church World Services, International Rescue Committee, Commonwealth Catholic Charities). A smaller non-profit in the city – Reestablish – offered a volunteer training recently and I went. Wonderful way to serve, in community, the needs of new neighbors.Blog - Refugee Resource Fair - ReEstablish

3) Passion – What are you passionate about? How does it show in your life? What does it communicate to your kids? I read a blog on passion this week and it really got me thinking about those exact questions. Jerrad Lopes blogs at DadTired.  “Parents, we can spend our entire lives teaching our kids the lessons we’ve gleaned over the years. And we should. But ultimately, they will remember what we were most passionate about. Our words will be forgotten, but our lives will be remembered. ” Parenting was never something that came easy for me. This observation by Jerrad on passion is something I am cautiously taking seriously…Do my words match my actions…my enthusiasm? I sure want that honesty/transparency…especially before my children, and grandchildren.

4) Do the next thing In my twenties, writer Elisabeth Elliot was a much needed spiritual guide. I was pretty adrift for awhile in those days and her very pragmatic, mind-clearing take on God and life was what I needed to hear. Her advice for anyone struggling to know what to do in a time of difficulty, loss, or confusion was simply: “Do the next thing.” It is in the doing of that normal next thing that can help us get our bearings – whether it’s shaving, dishes, showing up to a meeting.  Elisabeth Elliot’s counsel resonated when I read Jeremy Statton ‘s article this week: What to Do When You Don’t Know What To Do by Jeremy Statton. “Do the next reasonable thing.” It seems commonsensical – until you are frozen in time, not able to think what to do next…

Blog - Elisabeth ElliotBlog - Jeremy Statton - TwitterPhoto Credit: Elisabeth Elliot, YouTube; Jeremy Statton, Twitter

5) ABC Fall 2016 Sitcoms – I don’t watch a lot of network TV, but there are two shows coming on this Fall that look very promising. They are Speechless and American Housewife. Even if they go downhill after the season starts, the trailers alone are hilarious…and touch a chord with me…if you know me you will so understand. If not…they are still funny enough to take the time to watch (unless you’re my husband…but he watched briefly anyway…because he loves me). Maybe they are only funny to women/moms…would love to know if you’re a man reading and you appreciate the situations…and their comedic elements.

OK…so there are colorful parts…but the human dilemmas of being family and imperfect are so universal…I will be watching for these.

What are your favorite finds this week? Would love to hear and learn from you. Have a great weekend with your favorite folks…if you can. Thanks for spending these few minutes with me.

Monday Morning Moment – Make Your Bed Every Morning and Be Ready to Change the World

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I make the bed every morning. It’s been a habit of mine most of my life. Somehow in the middle of the chaos and clutter of my life, that made bed stands in hopeful defiance.

Admiral William H. McRaven a highly decorated Navy Seal, retired in 2014 from a 37-year military career. He oversaw Operation Neptune Spear – the military operation that culminated in the death of Osama bin Laden. In the year of his retirement, he was commencement speaker at the graduation ceremony of University of Texas – Austin. Blog - Change the World - Make Your Bed - pinterestPhoto Credit: Pinterest

As he encouraged the young graduates, he told of 10 lessons in his SEAL basic training. Beginning with “Make Your Bed”, they follow in brief (you can watch the video of his speech or read more detailed highlights here).

10 Life Lessons to Change Your World

1. If you want to change the world, start off by making your bed.

2. If you want to change the world, find someone to help you paddle.

3. If you want to change the world, measure a person by the size of their heart, not the size of their flippers.

4. If you want to change the world get over being a sugar cookie and keep moving forward.

5. If you want to change the world, don’t be afraid of the circuses.

6. If you want to change the world sometimes you have to slide down the obstacle head first.

7. If you want to change the world, don’t back down from the sharks.

8. If you want to change the world, you must be your very best in the darkest moment.

9. If you want to change the world, start singing when you’re up to your neck in mud.

10. If you want to change the world don’t ever, ever ring the bell.

Steve Nguyen, Workplace Psychology

Adm. McRaven closed the commencement speech with the following challenge:

“Start each day with a task completed. Find someone to help you through life. Respect everyone. Know that life is not fair and that you will fail often . . . but if you take some risks, step up when the times are the toughest, face down the bullies, lift up the downtrodden and never, ever give up….if you do these things, the next generation, and the generations that follow will live in a world far better than the one we have today, and what started here will indeed have changed the world for the better.”Navy Adm. William McRaven

Commencement speeches are meant to be inspiring, and this definitely hit the mark. What actually stayed with me the most was the formation of habits as key to changing the world – making your bed, building community, enduring with hope, never quitting.

Maybe making your bed isn’t the one small task completed that makes for the foundation of the many larger tasks of your day. Whatever your particular routines or habits, they are worth considering for the weight of importance they might have in your life…with the possibility, even, of changing a world.

What habit or routine gets you started well each day? How do Adm. McRaven’s 10 Lessons of Basic SEAL training resonate? Maybe “changing the world” is too big a goal for a Monday morning, but whatever the goal, where do we begin to take aim?

How to be a Success at Everything – How I Became a Morning Person, Read More Books, and Learned a Language in a Year by Belle Beth Cooper

Make Your Bed Each Morning to Kickstart Better Habits by Eric Ravenscraft

Why Making Your Bed Every Morning Matters, According to a Navy Seal by Dave Greenbaum

BLog - 3 R's of habit Formation - fastcompanyPhoto Credit: Fast Company

Worship Wednesday – Finishing Strong with Amazing Grace

Blog - Finishing Strong 2 - Tim MilburnPhoto Credit: Tim Milburn

Therefore, since we are surrounded by so great a cloud of witnesses, let us also lay aside every weight, and sin which clings so closely, and let us run with endurance the race that is set before us, looking to Jesus, the founder and perfecter of our faith, who for the joy that was set before him endured the cross, despising the shame, and is seated at the right hand of the throne of God.Hebrews 12:1-2

Finishing strong is something we all want for our lives, right? To see it happen in the life of another spurs us on to that same possibility.

Yesterday, I attended a celebration of a man’s life – 40+ years of faithful service in the same organization. 40+ years. As we heard the many accolades of his work and character, he sat quietly, listening, too. In years we’ve known him, he never aspired to that center stage spotlight…and yet, for these moments, grateful friends and colleagues shined that light on him.

He was compared to a son of Issachar (understanding the times, discerning) with the wisdom of Solomon, the passion of Paul, and the meekness of Moses. As different ones spoke of his impact and influence on their lives, he was described as a strong leader, faithful servant, friend and mentor.

This is certainly my experience of him – even in a leader role much of his career, he sought to work in the background doing what he could to make others successful. When I read the Hebrews passage above, it usually makes me think of how each of us has our own race, our individual course…but maybe we’re meant to think of it as a relay sometimes.

With our friend, he has, many times over, handed off his baton to another. Planting that baton squarely into the next runner’s hand. Giving way to another’s time to run. Selflessly releasing his hold…for the sake of the finish…for the winner’s crown, in a relay, doesn’t go to one, but to all on the team who run. This is how our friend leads and lives his life.Blog - Finishing Strong - Tim MilburnPhoto Credit: Tim Milburn

What does it take to finish strong like this? It takes proven character infused by amazing grace.

I have seen the mighty hand of God at work in this friend’s life. An imperative key to our finishing strong is humbling ourselves before God and in relationship to those He places in our lives. This is certainly evident in this faithful, humble man.

Another example of this humility worked out in relationship is the friendship between John Newton and William Wilberforce. Newton, a British slave ship captain until his conversion to Christ, would become a spiritual mentor to Wilberforce, who strongly influenced the abolition of slavery in Great Britain. Blog - Finishing strong - historicalmoviesPhoto Credit: Historical Movies

Jonathan Aitken, author of the biography John Newton: From Disgrace to Amazing Grace, writes about their relationship:

“Humanity will forever be in Newton’s debt for mentoring Wilberforce…their relationship was of pivotal importance for both historical and spiritual reasons.”

Like with our friend celebrated yesterday, and like Newton and Wilberforce, we all have the opportunity to finish strong through the amazing grace of God. I want, with all my heart, to reflect the magnificent glory of God by not only breaking the tape at the finish of my own race, but handing off the baton entrusted to me for others to finish what God started in their lives.

Worship with me to Chris Tomlin’s Amazing Grace (My Chains Are Gone):

Amazing Grace, how sweet the sound
That saved a wretch like me
I once was lost, but now I’m found
Was blind, but now I see
‘Twas grace that taught my heart to fear
And grace my fears relieved
How precious did that grace appear
The hour I first believed
My chains are gone
I’ve been set free
My God, my Savior has ransomed me
And like a flood His mercy reigns
Unending love, amazing grace

The Lord has promised good to me
His word my hope secures
He will my shield and portion be
As long as life endures

The earth shall soon dissolve like snow
The sun forbear to shine
But God, who called me here below
Will be forever mine
Will be forever mine.

Blog - Finishing strong - Amazing Grace - johnnewtonPhoto Credit: JohnNewton.org

Worship Wednesday – Chris Tomlin’s Amazing Grace (My Chains Are Gone)

Amazing Grace film (2007)

YouTube video of Chris Tomlin’s Amazing Grace with clips from film

Brief & thrilling summary of the life of John Newton who wrote the hymn Amazing Grace

Film Clip from the Film Amazing Grace – 2006 drama of political & spiritual life of William Wilberforce and his battle against slavery

Blog - Finishing Strong - John Newton - fministryPhoto Credit: Fministry

Monday Morning Moment – Stewardship – Stewarding My Part Well in Today’s Workplace

Blog - Stewardship - work.chronPhoto Credit: Work.Chron

All of life is stewardship. Doesn’t it make sense? Our jobs, our relationships, our personalities, and our future have multiple layers. When we think of stewardship, rather than ownership, or entitlement, or giftings, or personal rights, we take on a much broader, healthier view or life. Writing about it previously here, I wanted to focus more, this time, on our workplace.

In 1993, Peter Block wrote a revolutionary book entitled Stewardship: Choosing Service Over Self-Interest. He updated and expanded it twenty years later (in 2013). Block defines stewardship as “the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of those around us. Stated simply, it is accountability without control or compliance”.

Words mean things.  When we use the word “steward”, we loosen our grip on ownership – of our job, title, product, and work relationships. However, we do not loosen our commitment on personal responsibility. This is the gem of stewardship – a gem in the workplace that can be mined by each one of us.

Years ago, in nursing school, we used Virginia Henderson’s definition of nursing which focused more on facilitating the patient’s return to caring for him/herself than on the “giving care” component we often think of with nurses. Nursing as stewardship. When our children came along, we as parents would need to decide whether to home school or put our children into a private or public school.  Another parent gave us wise counsel: Whatever your decision, you are responsible for your children’s education, some of which you may contract out to other teachers or institutions. We, as parents, were stewards of our children’s education.

In the workplace, we have heard the word steward used in the service industry: union shop stewards, ship stewards, stewards on airlines, stewards of estates. However, the stewardship that Block describes can proliferate at all levels, especially if our leaders set this value and mindset. What if an organization determined to have an inclusive model of accountability where all employees operated by serving, rather than controlling, those in their influence (colleagues, customers, vendors)?  What if we chose to apply ourselves to the work before us, with deep personal care and commitment, rather than under a boss’s control or need for our compliance?

Stewardship as a concept and value is both time-tested and trendy. Check out REI‘s commitment to customers in delivering quality outdoor gear…and also to its employees. Stewardship.Blog - Stewardship - slideplayerPhoto Credit: Slideplayer

My first encounter with this word, stewardship, was as a child hearing the parable of a master preparing to leave on a journey. He entrusted the three servants with some measure of his wealth (talents). Their master had given each varying amounts of money, according to each servant’s ability. The master would be away for some period of time and meant for his servants to “steward” the money. Two servants invested his money in such a way that each doubled the amount entrusted them. The third servant, fearing the master (and possibly lacking confidence in his own ability), hid the money entrusted to him. He only had what he’d received in the beginning to give back to the master. The first two servants were rewarded for their faithfulness, care, and initiative, but the last cautious, fearful servant suffered the consequences of his inaction.

There is much to learn about stewardship from this old story. Stewardship is taking personal responsibility and interest in quality of service or product and depth of relationship. Like in the story, it could mean taking risks ourselves or with each other (especially leaders entrusting other team members with decision-making and design). It means empowering others in discussions and details that we might prefer keeping for ourselves (except that we are stewarding toward a larger outcome). It means making investments in others and in the over-all organization. Stewardship is the embodiment of employee engagement…all-in, whatever it takes, for that greater good. Lastly, the story spoke to rewards for those diligently stewarding what was placed in their care, and the consequences of those who refuse to be engaged…which leads to a place nobody really wants to go.quotes of bill gatesPhoto Credit: Quotesgram

Leaders and managers who are willing to give up control and who genuinely care about their employees and customers become true stewards themselves. They set the standard for stewarding across a company. Whether leaders are on board or not, any of us can still have ownership of a new-old way of thinking and practice. We can steward well what is our responsibility or under our influence. Again, this type of “ownership” is not about owning the job, the product, or the relationship. Stewardship is the owning of our personal responsibility – our piece of what could be excellent, and our piece of what’s not going well, and applying our experience, knowledge, giftings, and heart to benefit all touched by our service. Our stewardship.

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What are your stories? Do you see the impact of your stewardship? Of the stewardship of others? Could you see how this might color the culture at your workplace? Is your company one where top-down, bottom-up, people care about each other and what they’re doing? It shows…if you are, or if you’re not. Stewardship.

Blog - Stewardship - John Wesley - QuotesgramPhoto Credit: Quotesgram

Monday Morning Moment – All of Life Is Stewardship

Stewardship: Choosing Service Over Self-Interest (2nd Ed.) – Peter Block

Five Lessons for Our Lives From the Parable of the Talents – Hugh Whelchel

Monday Morning Success – How Biblical Stewardship Transforms Your Work – Hugh Whelchel

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Photo Credit: OLOLmke

Monday Morning Moment – What It Takes to Be the Leader You Think You Already Are – Fast Read

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You are going to be so glad you are taking the time to read this. None of us want to think we’re leading well and find out, too late, that we missed the mark.  To be successful as a process manager, or content expert, or vision caster is something to celebrate, for sure. However,  if you don’t genuinely love your people (genuinely. love. your. people), it will mark your leadership and your personnel over time. Mark and mar. Don’t miss that…for your own sake and that of your organization – each employee and all employees.

A friend of mine told me recently that he’s never met the CEO of his company. He is not sure the CEO has ever walked down his department’s hallway. That made me sad, because I know the caliber of work he does and the quality of person he is. He would be such an encouragement to his company’s executive leader. Maybe he was out the day the CEO came down his hall…surely he showed up…once at least. Surely.

My husband speaks several times each year on leading from the heart. I love to hear him speak; it’s a good reminder for me in my own area of influence. Besides my husband, my other go-to person on this subject is Mark C. Crowley, author of Lead from the Heart – Transformational Leadershp for the 21st Century.

In a Forbes piece, Mark was interviewed by Ron Carucci on 4 Radical Leadership Practices that Will Dramatically Increase Engagement. You should read this piece in full. Here are those four practices in brief:

  • Invest deeply. Crowley defines deep investment as this: “You are personally spending ample time ensuring people are learning, growing, and thriving. You have a high bar for performance expectations, and you are personally helping people reach it. Every. Single. Day.” [Not just your administrative team, but every single employee in your organization. Too often leaders, busy as they are, leave this to others who may not have their character or their sense of what could be lost/gained.] Blog - Lead from the heart - slidesharePhoto Credit: Slideshare
  • Connect personally.  Raising boundaries in relationships at work (keeping a professional distance) doesn’t lead to objectivity; more they lead to ignorance. You think you know how people are, but do you really? Have you talked to personnel? Have you sat down at their work station? Ever? “People we lead have big stories, and we are part of that story.” You aren’t interested in a popularity contest, of course…but are you an empowering force in your employees’ lives…or a devaluing force? Check it out.Blog - Lead from the heart - essentialsofbusinessPhoto Credit: Essentials of Business
  • Hire for heart. “You have to hire people who are predisposed to care. If you hire for technical competence, or a track record of hitting numbers, that’s all you’ll get” warns Crowley. Maybe your leadership team is already in place and entrenched. Do your managers really care about your personnel? Are they following your lead in their role? This isn’t about occasional free pizza or management tossing kudos from in front of the room. This is about investing in and building up employees…all of them, each one of them… helping them reach their maximum potential. Challenge yourself in this, and your management teams in this, all the way through the ranks.
  • Love well. Crowley “emphasizes the criticality of leaders having absolute certainty that the people they lead feel like they, and their work, matter deeply, and they are genuinely appreciated.” Not just the executive team feeling this way but a model is set throughout the organization to “love your people”.

If you read this far, you probably already lead in this way or you want to. I think of myself as being pretty savvy in this area, and that could be my biggest weakness in the workplace. Making such an assumption is dangerous. So…thanks for caring about your own leadership. For those reading thus far, and you don’t see yourself as a mover or shaker in your organization…rethink that. The fact that you are so invested that you’re reading leadership articles may mean you’re more engaged than you might think. You lead out in this area yourself, if you must. For that friend of mine who has never met his CEO…make it happen. You nor he will regret it. Light a fire that could potentially encourage a whole organization. For real.

Lead From the Heart – Transformational Leadership for the 21st Century by Mark C. Crowley

Employee Engagement Isn’t Getting Better and gallup Shares the Surprising Reasons Why – Mark C. Crowley

YouTube Video – How to Lead from the Heart – 4 Practices – Michael Hyatt Podcast

The Four Disciplines of the Heart – How to Fight Back When You Feel Discouraged – Michael Hyatt

What Is the Key to Great Leadership Today? – David Grossman

Heart-centered Leadership – Susan Steinbrecher – Slideshare

The Yellow Brick Road of Leadership – Jonathan Stutz – Slideshare

Manage by Mind, Lead by Heart – Usman Ahmad – Slideshare

Monday Morning Moment – Belonging and Going Deep and the Blind Presumptions that It’s Actually Happening When It Isn’t

Blog - Belonging 2 - forbesPhoto Credit: Forbes

“The culture you create or the culture you destroy will determine the success of your business.”Mark C. Crowley

As much as we might like, we can’t equate smiling and greeting folks we pass in the hallway with real community. Worse, just making a beeline to the elevator, conference room, or office  with a studied, problem-solving look on your face does not instill confidence or credibility to those colleagues in the wake of your path to organizational excellence.

Sorry.

I’m not sure how well any of us do at creating a community of going deep or giving those around us a sense of belonging. What could help is periodically wrestling with our presumptions about work culture and employee engagement (I write about this often in this blog’s Monday Morning Moment. if you’re interested, just search here). Then make the changes that would grow such a work culture.

Going deep with employees and helping them have a strong sense of belonging are too rarely on the agenda of executive leadership. I don’t understand how that is, really, given all that’s written about it in the leadership press and all we learn from the companies experiencing growth/success. It seems a wee bit short-sighted.

Here’s the heart of it: Employees know whether they are valued and whether their organization is invested in them. Occasional fun days and gift cards to Starbucks offer a bump in the workplace routine, but the outcome will have little impact on overall employee satisfaction, performance, customer service or product excellence.

A culture where executive management, department heads, and team leaders go deep with their employees is possible, once the blinders are removed . What does that mean? It means dealing first with our presumptions and marshalling our efforts away from crazy and toward a culture of transparency and inclusiveness. It may entail perks and benefits, but more than that, such a culture thrives when personnel are proud to belong to such an organization, and their leaders know their people and strive to develop and honor them.Blog - Belonging 3 - flickr Christian BourdeauPhoto Credit: Fast Company

If, as a leader or manager, you have known success in mentoring a few, a small tribe of cohorts, then you can enlarge that to an organization-wide campaign that resets values and encourages and equips employees at all levels.

It’s worth the short-term cost to you for the long-term benefit of the organization and the individuals that make up your work community.

Bottom-line:

Andrea Huspeni writes: “How leaders choose to implement culture is everything. Some may think having the occasional happy hour, yoga session or trivia night will cut it, and while these perks help, culture runs much deeper than that. It needs to ignite inspiration, motivate teams to outperform the competition and allow employers to grow and produce results for the business. A successful high-performance culture has much more to do with the not-so-exciting tactics like transparency, support and communication than with a Ping-Pong tournament.” – Entrepreneur

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Please don’t miss the links below. Also, writing this, I thought of how these concepts apply to organizations other than businesses – including churches and other non-profits. What a difference you can make if you leave off judging the health of an organization by assessing how those closest to you are doing…and take on the whole health of your organization. There’s a lot at stake and it’s worth the effort of checking out your presumptions…learned this the hard way.

6 Surprising Insights of Successful Employee Engagement by Mark C. Crowley

Create Pockets of Excellence at Your Workplace by Shawn Murphy

Clarity and belonging – More Ways for Developing Pockets of Excellence by Shawn Murphy

7 Practices of Leaders Who Build Healthy Workplace Cultures by Brian Dodd

By the Numbers – Here’s What It Takes to Be a Top Company Culture (Infographic) by Greg Besner

8 Companies Reveal Their Secret Sauce to a High-Performance Culture (Video) by Andrea Huspeni

5 Ways Leaders Must Build a Family Environment to Achieve Excellence by Glenn Llopis

Can’t-Miss Advice: 8 Business Leaders Share How to Cultivate a Successful High-Performance Company Culture by Kim Lachance Shandrow

15 Powerful Team-Building Quotes – SlideShare

Heath Has Finished His Race…

Praying for Heath 4Blog - Grace - Brandi & HeathHowever, I consider my life worth nothing to me; my only aim is to finish the race and complete the task the Lord Jesus has given me–the task of testifying to the good news of God’s grace.  Acts 20:24

We all assume we will live long on this earth…but it doesn’t always work that way. For this reason, we are inspired to live as if our years will be short here. Heath did that…

Our friend Heath had the kind of disease that kills people. Don’t even Google it. The thing is…Heath had too much to live for to stop living because of a horrific diagnosis. He lived hard and with all his heart until the day he would come to the end of his earthly life…which was today.

It’s almost impossible to find a picture of him without his family. I decided not to post images of his sweet kids but you will see them in the video below. If ever there was one identified as a family man it was/is Heath. You just always clumped them together…what a joy that was for all of us…and for him.

Fight the good fight of the faith. Take hold of the eternal life to which you were called when you made your good confession in the presence of many witnesses.  1 Timothy 6:12

Heath

Because of the service by which you have proved yourselves, others will praise God for the obedience that accompanies your confession of the gospel of Christ, and for your generosity in sharing with them and with everyone else. – 1 Corinthians 9:13

It’s just been a couple of hours since we heard of his Homegoing so I really don’t have many words…except to say thank you, Heath. For your life of faithfulness. For your enduring love for God, your family, friends, and the people with whom you worked and neighbored here in the US and overseas. Thank you, for the kindness of your heart and your fierce courage. Thank you, for staying fully in this life for as long as you could. You will be missed something awful. Your legacy has only begun.

A very close friend of Heath and his family posted this video on YouTube. Thanks, Wray, for this.

For I am already being poured out as a drink offering, and the time of my departure has come. I have fought the good fight, I have finished the course, I have kept the faith; in the future there is laid up for me the crown of righteousness, which the Lord, the righteous Judge, will award to me on that day; and not only to me, but also to all who have loved His appearing. – 2 Timothy 4:6-8

Heath fought a good fight; he finished his course; he kept the faith… for us there is still a race to be run…and to finish.

Let us hold unswervingly to the hope we profess, for he who promised is faithful. – Hebrews 10:23

YouTube Video – When It’s All Been Said and Done – Robin Mark

Postscript – We do not fight our battles or run our races alone…how thankful I am for a loving and all-powerful God who draws near in our distresses. He is perfect in how He saves and gives us aid. Heath did not live as long as we would have desired, but he lived so well. God healed him on the other side…I don’t understand that and won’t until Heaven, but I trust God in this. He gives His children what we need always. What God gave Heath was Himself and a wife, parents, children, physicians, and friends who fought hard for him and with him as he battled this cancer. May they know the tenderness of God’s presence now as before…and may they know, as Heath knows now, the “Well done” in the knowledge that they did all they could do.

Monday Morning Moment – How Our Expectations at Work Shape Our Successes

Blog - Expectations - slidesharePhoto Credit: SlideShare

A blog title intrigued me recently – Almost Everyone Who Is Unhappy with Life Is Unhappy for the Same Reasons. It was a re-post of a LinkedIn blog written by Dr. Travis Bradberry (author of Emotional Intelligence 2.0). He writes about the role of expectations (of ourselves and others) and the impact those expectations have on our work life and relationships.

I see this so much in myself and in relationships both at work and in community. On one end of the spectrum, there are the expectations that undermine our successes – we don’t think we have what it takes to realize our dreams or goals. [This can also include our expectations of others, in the same way, especially if our expectations influence those colleagues’ view of reality.] On the other end of the spectrum, we may have expectations that are so unreasonably and unrealistically positive that we don’t do the work of realizing those same dreams or goals. [Again, this works against relationships when we have these expectations of others.]

In his article, Bradberry lists 8 common expectations that impact our work life and work relationships. He lists them and talks about them. Here I have written my own observations related to these expectations.

As you read and reflect, Dr. Bradberry is not saying get rid of expectations, nor am I. Expectations when honest, thoughtful, and kind are great motivators toward success. The adage “Keep your expectations low and you will never be disappointed” doesn’t really get us where we want to go.

After you consider the following expectations and thoughts, I would love to hear some of yours (in the comments below).

  1. Life should be fair. I have never understood the lament “That’s not fair!” It really reveals the heart of “That’s not fair for me!” How do we even make life fair? Our children, growing up, were never rewarded when they cried foul on fairness. We tried to raise them to practice kindness and generosity. That usually led to better than fair. In fact, if we flipped fairness on its head, our western work situations and family lifestyles would be quite altered, if what was usual for other parts of the world became our usual. That would be fair, right?
  2.  Opportunities will fall into my lap. There are times that opportunities “fall” into our laps. I call it “a God thing”. Whatever you might call that, it is rare and wonderful. In the day-to-day, we are to go after opportunities. Sometimes our very expectations of entitlement or pessimism keep us from even seeing opportunities right in front of us). Continue working hard, build your skill-set, learn from mentors, help your colleagues, practice thinking well of your boss, and seek out challenging assignments – these are fields where opportunities grow.
  3. Everyone should like me. I have tripped over this expectation. We think our own foibles are so much less annoying than those of others. If I consider myself congenial, you should comply, right? [The fairness problem nudges in here, for sure.] Bradberry summarizes this workplace problem well: “When you assume that people are going to like you, you take shortcuts; you start making requests and demands before you’ve laid the groundwork to really understand what the other person is thinking and feeling.” Rather than expecting others to be won by our personality, expertise, and past experience, we should discipline ourselves to practice winning the trust of a colleague, boss or customer… every time, as if it were the first time. This is a game-changer.
  4. People should agree with me. We honestly don’t want to have to work for people to agree with us. In the workplace, whenever possible, our default is to hang with those who do agree with us. This temptation sets us up for failure because we don’t gain from the critique of those who see things differently. Put your vision or project before those in other departments and see with their eyes what you might have missed with your own. Granted, be wise with whose counsel you seek, but do the work of seeking that counsel. Then share credit as appropriate.
  5. People know what I’m trying to say. Emails and text messages are almost communication. In corporate culture, even meetings don’t always cultivate clear communication. Be as clear and succinct as possible. Don’t lose the message in a jumble of clarifiers, justification, or story-telling. I’m not saying story-telling isn’t valuable; it is. The problem with story-telling is it can be contrived to emotionally engage when it actually takes away from the message. Again Bradberry wrote: “Communication isn’t anything if it isn’t clear, and your communication won’t be clear until you take the time to understand the other person’s perspective.”Blog - Communication at work - cbbainsealcareersPhoto Credit: CB Bain Seal Careers

Having lived overseas, we discovered the importance of learning the local “heart language”. In a work situation, the same holds true. How you communicate is colored by the focus of the one you’re addressing – whether it’s about ROI/ROV, employee engagement, product development….or fill in the blank. You can learn to balance between being true to your own style or values and adapting somewhat to the person in front of you (as a chameleon communicator).

6. I’m going to fail. “If you pursue an endeavor, believe with all your being that you’re going to succeed in that endeavor.” – Bradberry    We all fail sometimes; having that perspective is healthy. The problem is when we are so insecure or self-deprecating, our colleagues, boss, or customers lose confidence in us, based on our own assessment of our abilities. Not something you want to ensure by your own hand. [Read the whole of Bradberry’s article to get at the heart of this.]

7. Things will make me happy. If you’re not happy at work today, there’s not one thing beyond yourself that can change that. Not a different boss, not a better team, not more vacation, not a higher salary. This is a work on the inside that has to change your experience of work on the outside. We all know this. We all know…this.

8. I can change him/her. Okay, if you’re married, you already know the futility of this statement (and your spouse can say the same thing, by the way). When we get our focus on that boss we don’t understand or that colleague who makes us nuts, we aren’t able to focus on our work or the relationships that encourage and empower us. So what if you can’t change that coworker or boss? Can you be successful in your work if he/she doesn’t change? Most probably, the answer is yes…whether it feels like it or not. We lose enormous time and emotional energy on colleagues with whom we struggle. If changing jobs isn’t plausible or desirable, then figure out how to compartmentalize the distractions, and get on with your work. You can be a rock star even with difficult work relationships. I don’t want to issue a bunch of platitudes…but it is disturbing how much is lost from our workday in ruminating over (or talking about) stuff we can’t change…when there is still so much we can accomplish. Don’t sideline yourself with brain clutter – negative thoughts that negatively affect your work and relationships.

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Keep those expectations high (for yourself) and hopeful (for others)! Happy Monday!

Unrealistic Expectations That Do You Harm – LinkedIn article by Travis Bradberry

Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves

Emotional Intelligence 2.0 Quotes from GoodReads

Manage Expectations So They Don’t Manage You – Alli Worthington

The Key to Being More Attractive – Business Insider Video with Tony Robbins [Quote: “Trade your expectations for appreciation.”]

Set High Expectations Because Nobody Rises to Low Expectations – Barry Canada

The Expectation Effect – (in the classroom) – SlideShare

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