Category Archives: Workplace or Marketplace

5 Friday Faves – New Duo, In Defense of Christmas Cheer, Christmas PlayList, Introverts & Extroverts, and the Tacky Light Tour

Blog - Friday Faves

  1. New Duo – The Tide Rose, Richmond, Virginia.  Whitney Cavin and Keilan Creech have just debuted with a new EP, The Tide Rose. They have been lighting up TV, radio, and the music events calendar in Richmond recently.  You can see/hear them play here on video from their appearance on Virginia This Morning. I don’t really know how to describe their sound – nautical folk is the phrase used. You will have to listen yourself. We have known Keilan for many years. He recorded a solo EP awhile back (Dying for a Change) with our son, Nathan Mills on guitar. Now, his collaboration with Whitney Cavin is very new and lovely. Their voices weave together so soulfully. Hard to describe really – hauntingly beautiful. Take a listen. Maybe you’ll get to say, “I knew them when.” That’s where we are happy to be. Blog - Friday Faves - The Tide RosePhoto Credit: Facebook.com/thetiderose

2) In Defense of Christmas Cheer – I love Trevin Wax. He is a young theologian, a prolific writer, and regular guy. His blog is only one of two I read every day (the other belonging to Angela).  Trevin’s In Defense of Christmas Cheer was an uncharacteristic “Bah, Humbug!” of another writer theologian (Scott McKnight)’s redress of current Christmas culture. McKnight ‘s blog is also a worthy read.Blog - Five Faves - Trevin Wax - Christmas Cheer - thegospelcoalition.orgPhoto Credit: thegospelcoalition.org

Here are quotes from both (do read them in full – they bring beautiful balance to the whole Christian conversation about Christmas):

“Telling the world about Jesus as Messiah and family under threat is is not Starbucks’ job; it is the church’s mission to to be announcing this at Christmas. But it is not the church’s mission to tell the world a Dickens Christmas story. It is the church’s mission to tell the real story about Christmas, about a God who entered into the world in a socially shamed family in order to lift the socially shamed to the highest name ever. I can’t imagine Starbucks telling that story well.” – Scott McKnight

“Joy and singing and big family dinners and giving and receiving and caring for the poor” may not be what the original Christmas was all about, but it’s certainly part of Christianity as an atmosphere, is it not? And no one succeeded at creating “atmosphere” better than Dickens.

Should we not marvel that even in our increasingly secular age people still sing carols packed with biblical truth every year? ‘Joy to the world,’ indeed. Should we not marvel that in a world of broken homes that big family dinners still take place? That reunions still happen, and that people put aside their differences to share a meal? Should we not marvel that, in a dog-eat-dog world of competition run by the evolutionary motto of ‘survival of the fittest,’ our culture devotes time to running ‘to and fro giving and receiving and caring for the poor?’ 

Christianity is not generosity, but generosity is part of Christianity. Who knows? Perhaps when caught up in the moment of cultural gratitude, the secular heart may long for Someone to thank.

The Dickens vision of Christmas does not take away from the truth, but complements it. ‘Tis the season for joy and feasting!” – Trevin Wax

3) Christmas Playlist – We start listening to Christmas music in October, but the playlist doesn’t really happen until now. In my car, I have the following albums: 1) Amy Grant’s A Christmas Album (Tennessee Christmas has been a favorite song since our years in Tennessee – still miss it); 2) Tommy Emmanuel’s All I Want for Christmas (we are a guitar family – Nathan Mills); 3) Mannheim Steamroller’s A Fresh Aire Christmas 1988; 4) Straight No Chaser’s Holiday Spirits (we also love a cappella); 5) Twila Paris’ It’s the Thought; 6) Kenny G’s Miracles – The Holiday Album; 7) Casting Crowns’ Peace on Earth; 8) Positively Christmas 2012; 9) Steven Curtis Chapman’s The Music of Christmas; and 10) Sarah MacLachlan’s Wintersong.

Blog - Friday Faves - Christmas Songlist

Photo Credit: xgiosiax.blogspot.com

I need to add Charlie Brown Christmas to my car play for Christmas.  Two singles I love and hear a plenty on the radio through December (and via YouTube videos) are Mariah Carey’s All I Want for Christmas is You and The Drifters’ White Christmas.

4) Introverts and ExtrovertsJennifer Kahnweiler is a champion for introverts. Author of The Genius of Opposites and The Introverted Leader she is a help to all of us. As an extrovert married to an introvert, and working with many as well, I appreciate her writing so much. We can make such a difference at work and home if we understand each other and make an environment where we can all be effective and comfortable together. Here’s a short piece from her with a very amusing video. Love my introverts!Blog - Friday Faves - Jennifer Kahnweiler - Introvert Extrovert leaderPhoto Credit: RedCapeRevolution.com

Bonus: John Platt’s An Introvert’s Guide to Leadership (fast read!)

5) Tacky Light Tour – Every town and city in the US, from Thanksgiving weekend through the New Year have light displays that brighten our winter nights. None can possibly compare with Richmond, Virginia’s Tacky Light Tour. It’s an annual tradition for us. We plan out an itinerary (impossible to take in all the displays in a sane evening) and often squeeze into several vehicles to caravan around the city. “Ooh’s and aah’s”, “selfies”, and “usies” abound as we document the fun of these evenings. Incredible work and creativity go into these displays and we as spectators are wildly grateful. It’s always a temptation to rent a limousine (but…not yet. I still prefer the low luxury version of the Tacky Light Tour. You will not be disappointed. What’s your favorite local equivalent?Blog - Friday Faves - Tacky Light Christmas TourBlog - Stella, Junko, Christie - Tacky Light Christmas TourBlog - Friday Faves - Stella & Junko - Tacky Light Christmas TourBlog - Friday Faves - Tacky Light Christmas Tour

Happy (Black) Friday, Everybody! Be safe out there.

Monday Morning Moment – Relational Wisdom – the Way It Could Be – at Work & Home

Blog - Monday Morning email

Monday morning emails can be treacherous… This morning when I woke,  my husband told me he’d just heard from a valued colleague that he had secured another job. Dave was expecting this because of previous communications they’ve had with each other. Through an organizational re-structuring, there are many whose jobs are changing. This email was good news because this person will be a tremendous addition to any team – good news and sad news. We will miss this man on our team but we celebrate a great job match.

Then another email came in. It was from the person who will be his new supervisor. It was full of respect and regard – a courtesy email that is not necessarily company culture these days but an email that shows understanding and empathy. When change comes, even good change, there is still that adjustment, that grieving of the good that was. Those two emails speak volume about emotional intelligence or relational wisdom…and that’s something we always need in the workplace…and at home.

The holidays have a particular call for wisdom to soften difficult expectations, disarm family conflicts, and personalize interactions to fit the needs of those nearest to us.

Blog - Monday Morning Moment - MarriagePhoto Credit: rw360.org

One very simple way we can tune into holiday celebrations is to deal with our own stuff. Keeping our minds on the goodness of the holidays helps. It’s easy to find daily Advent readings for the month of December…depending on your favorite author or blogger, they’ve probably written some.

Related to both our work and home relationships, Ken Sande, founder of Relational Wisdom 360, has given us a great gift, and we don’t have to wait another day for it. He has written 33 Ways to Enjoy Highly Relational Holidays. A fast-read blog a day on relational wisdom, starting on November 23 to take you right through to December 25.

I attended Dr. Sande’s Peacemaker course years ago during a challenging work season, and what I learned then continues to be a tremendous help to me today. If your work or family situation is somewhat intimidating, don’t despair. There are those in our lives (Ken Sande is one) who will come alongside and help/mentor us, if we’re willing to take care of our own hearts and minds.Monday Morning Moment - Post traumatic growthPhoto Credit: coldspringcenter.org

As Thanksgiving approaches and Christmas not far behind, I hope you can look forward to happily memorable times together with family. As far as work goes, just like with the emails above, we can do our part to make our workplace a kind and honoring experience – our part (not someone else’s) in making it the way it could be…the way it should be…Blog - Monday Morning Good Work BraceletPhoto Credit: GoodWorksBracelet.com

What helps you thrive in stressful situations at work? What has made a difference in bringing peace and joy to your holiday celebrations? Please comment and share with those searching for that wisdom.

Surviving Christmas – Advent Devotions for the Hard and Holy Holidays – Anne Marie Miller – free ebook

Advent Devotional Readings Online by Lifeway

Good News of Great Joy by John Piper

Unwrapping the Greatest Gift: a Family Celebration of Christmas by Ann Voskamp 

5 Friday Faves – a Country Store, Mixing Thanksgiving and Christmas, an Argument for Trouble, Teaching Empathy in the Classroom, Teaching our Children to be Entrepreneurial

Blog - Friday Faves

Happy Friday! Posting from Atlanta, visiting Dad and family.

1) A Country Store – In an era of “buying local”, it’s easy to forgive a huge franchise when it feels like a country store. Cracker Barrel is like coming home. It’s my dad’s favorite restaurant (breakfast all day, and a huge menu full of “home-cooked” favorites). Walking into Cracker Barrel, you enter the country store section ahead of the restaurant. It is a retail paradise, especially if you’re from the South. Or maybe for everyone. It was lovely  seeing it recently through the eyes of a Moroccan-Scottish friend visiting. So much fun, this place, whether you buy anything or not!

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2) Mixing Thanksgiving and Christmas – Beautiful Fall leaves and pumpkins are still with us in Virginia, although the season is waning. Even with our American Thanksgiving still days away, Christmas is also upon us – with decorations, music, and the wooing to the stores for gift-buying. I don’t mind the mix at all. There’s enough to delight in both holidays.

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3) An Argument for Trouble – Mark Modesti’s Argument for Trouble – YouTube video (TED Institute) – take the time to watch. Even the Bible tells us we will always have trouble, so wisdom is to learn how to thrive in it…and make it work for us and others.

4) Teaching Empathy in the Classroom – Dr. Marilyn Price-Mitchell’s article on Empathy in Action: How Teachers Prepare Future Citizens. I love when educators are committed to working with parents in helping our children to grow into responsible, thoughtful adults. Growing up happens all too quickly – redeem the time.

5) Teaching Our Children to Be Entrepreneural – Charmian Solter’s 8 Entrepreneurial Skills You Should Teach Your Kids (in an info graphic). Like 4), these are things we might as parents want to consider to help our children face the future that awaits them.

That’s the quick and short of my favorite finds this week – what are yours? Would love to hear about them. Enjoy your weekend!

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5 Friday Faves – Leadership, Keeping House, Mentors, Wonderful Defects, & a Phenomenal Guitarist

Blog - Friday Faves

Fridays come so fast. So here we are again. My top finds this week (and there were so many great reads and experiences this week, it was hard to narrow down to 5). Hope yours is a lovely day and a stretched-out weekend.

1. On Leadership – Brian Dodd creates great lists. In this week’s blog, he published 24 Steps to Successfully Leading Through CrisisOf his 24 steps, these are my favorite (but do read all of them):

  • To Successfully Lead Through Crisis You Must Provide Stability – Stabilizing the organization gives your people a sense of security.
  • To Successfully Lead Through Crisis You Must Become A Giving Engine – Rather than focusing inward and solely on the issues you are facing, look outward and turn your attention to others.
  • To Successfully Lead Through Crisis You Must Offer Hope – This tells others success is in their future.
  • To Successfully Lead Through Crisis You Must Offer A Plan – Hope is not a strategy.  There must also be a detailed roadmap showing why hope exists.
  • To Successfully Lead Through Crisis You Must Change – The behaviors which got you in the crisis will not get you out of the crisis.

Also not to miss is Paul Sohn’s Top 30 Must Read Posts on Leadership October 2015.

2. Keeping House – I struggle with keeping order in my house, even though now it is only Dave and me. No one else to make the mess but us. Ann Voskamp, farm wife, mother of 6, and best-selling author, wrote about keeping house this week – 6 Ways to Speed Clean to a Clean Enough House. Her photographs of life are so gorgeous that it’s hard to imagine things out of place or not camera-ready. Yet, even Ann had to come up with a system of order which she shares in this blog. My two favorite suggestions from her list of 6 follow:

  • Make your bed every morning. I love this one because it’s so easily done. It gives its own cheer of “Hurrah! You’re off to getting lots more done.” BLog - Keeping HouseMy husband and I have very different “sides of the bed” – he’s a bit neater; I’m a piler. Projects, bits of paper, “things to read later”…sigh…but, the bed is made. Score!
  • 30 Minute Love SHAKs“Do Surprising Home Acts of Kindness — Love SHAKs — 30  minutes of random cleaning [right after dinner], just 30 minutes of every single person who lives here seeing something that needs to be cleaned —- and everybody cleaning as quickly as they can. The point of everybody working together at the same time to surprise everybody? Everybody models the kindness of cleaning for each other, nobody gets to say what they’ve got going is too important to get in on loving each other, real progress is made because everybody is working fast and together, spurring each other on — and we all get to say we are on the same team.” I love this! Might start with 15 minutes with the love of my life. What do you think, Dave?

3. Mentors Jon Acuff rarely has guest bloggers, but this week he shared his spot with Lewis Howes, author of The School of Greatness. Howes writes about his personal experience of connecting with top mentors. Having been a professional football player, he might have been tempted to just ask them out for coffee. No, he did something altogether different. He offered to serve them in any capacity they would find helpful. Don’t miss his wise counsel on this.

“Don’t ask for anything. Just offer to be of meaningful service, in any capacity that will help the mentor in achieving what is important to them. Offer to work for free. Say yes to anything. Hustle hard. Show them you are grateful and willing to learn. Keep your word.” – Lewis Howes

4. Wonderful Defects – This week, I discovered Paul Phillips and his blog He’s Taken Leave. He tells a beautiful story of an old beautifully marred violin and bridges that to our own propensity to comparing ourselves to others.

“As with the old violin, the comparisons with others prove nothing.  Each person who walks through my door is a masterpiece of unique design. Every one, a treasure.  Every single one. Fearfully and wonderfully made (Psalm 139:14). I can almost hear the music again.”

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5. Phenomenal Guitarist – This guy. Nathan Mills – related? Yes. I get to be Mom to this amazing young man… Because we are related and it’s not always comfortable for him how effusive I am about his music…I restrain myself. Once in awhile, it feels down-right wrong not to share with you something about him. Right now, he’s fairly new to that larger world of music, but he’s playing, teaching, arranging, and composing. One day, you will know him…and be able to enjoy his music beyond YouTube, social media, or local performance. Mark it down.Nathan at guitarPhoto Credit: Duy Nguyen

What are your favorites from this week? Would love to hear about them. Share in comments, please.

Blog - Fall Back YardOur back yard this week – Fall

Monday Morning Moment – Marking Lives Well-Lived, Work Well Done

2015 Nov - Blog - Lilias Trotter - Well Done 004Photo Credit: Lilias Trotter, Parables of the Cross

There are no ordinary days, nor are there ordinary lives. This morning, Monday, November 2, is a day I want to mark as an opportunity to celebrate extraordinary lives. Yet, how is that even possible? People who live for grand causes and for God Himself don’t look for celebrations or accolades. What do we do then when we want to stand in ovation and clap them back out onto the stage for an encore?

Celebrating retiring colleagues is best done by those who know them well – who have watched them through the most difficult times, seen them push through seemingly insurmountable circumstances, resonated with their joy in the simplest triumphs.

How do we mark lives well-lived and work well-done? I don’t have that answer yet…except to express personal gratitude and to live and work in the shadow of these who went before…to steward well their example.

For today, I will enter into that process of puzzling over how properly to celebrate the lives and work of those “finishers” who have done well to fix their eyes on the goal…right through. It doesn’t feel enough, but for today, I join a great cloud of witnesses, so grateful to see how it is to finish well.

Therefore, since we have so great a cloud of witnesses surrounding us, let us also lay aside every encumbrance and the sin which so easily entangles us, and let us run with endurance the race that is set before us, fixing our eyes on Jesus, the author and perfecter of faith, who for the joy set before Him endured the cross, despising the shame, and has sat down at the right hand of the throne of God.” – Hebrews 12:1-2

As I sort this all out, I would be grateful for any stories you have of celebrating work well done and lives well lived. Following  are some quotes of those who finished strong or who, living still, are living well.

There are no ordinary people. You have never talked to a mere mortal. Nations, cultures, arts, civilizations – these are mortal, and their life is to ours as the life of a gnat. But it is immortals whom we joke with, work with, marry, snub and exploit – immortal horrors or everlasting splendors. This does not mean that we are to be perpetually solemn. We must play. But our merriment must be of that kind (and it is, in fact, the merriest kind) which exists between people who have, from the outset, taken each other seriously – no flippancy, no superiority, no presumption.” – C. S. Lewis

“The reward for work well done is the opportunity to do more.” – Jonas Salk*

“When we are at the worst times of our lives, when we are battling with something, or struggles, whatever it may be, when we are at our highest point as well, when things are going really well, we want somebody to comfort us and be there for us and to say, ‘Well done.’ That’s Jesus!” – Russell Wilson*

“Well done is better than well said.” – Benjamin Franklin*
“The pinnacle of the fulfillment I can ever experience for my spirit and soul is to hear from the Lord, when I see Him face to face, ‘Well done my good and faithful servant.'” – Nick Vujicic* Blog - Well Done - Nick Vujicic
The Apostle Paul, in an encounter with Jesus, was completely transformed from a life of murderous, religious zeal to a life of complete surrender to God (something altogether different). He speaks of living life, and finishing well – likened to fighting a good fight or running a race to the finish.
“But I do not account my life of any value nor as precious to myself, if only I may finish my course and the ministry that I received from the Lord Jesus, to testify to the gospel of the grace of God.” – Acts 20:24
“For I am already being poured out as a drink offering, and the time of my departure has come. I have fought the good fight, I have finished the course, I have kept the faith; in the future there is laid up for me the crown of righteousness, which the Lord, the righteous Judge, will award to me on that day; and not only to me, but also to all who have loved His appearing.” – 2 Timothy 4:6-8
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For us all…there is still a race to be run.
“My legacy doesn’t matter. It isn’t important that I be remembered. It’s important that when I stand before the Lord, He says, ‘Well done, good and faithful servant’. I want to finish strong.” – James Dobson*
“It is finished.” – Jesus, from the cross (John 19:30)
Blog - Well Done - Parables of the Cross - Lilias Trotter

Worship Wednesday – I Am Yours, and You Are Mine – Oceans – Revisited

Blog - Kari Jobe - OceansKari Jobe, singing Oceans

[Adapted from a blog I wrote here.]

Thus says the Lord:  “Fear not, for I have redeemed you; I have called you by your name; You are Mine. When you pass through the waters, I will be with you; and through the rivers, they shall not overflow you. When you walk through the fire, you shall not be burned, nor shall the flame scorch you. For I am the Lord your God…” Thus says the Lord, who makes a way in the sea and a path through the mighty waters.Isaiah 43:1-2, 16

“Fear not” is the most frequent command of God found in His Word. “Fear not” – over 200 times. It’s not that hard to understand how it is He calls us not to fear but to trust Him in our circumstances.

There are times we just can’t see above the waves of our life…maybe it’s not our own storm but the storm others we love are passing through. The critical need to make a decision. The (re-)entrusting of work into the hands of God…or the hands of another. The walking into a future that’s shrouded from our sight… It always has been an unknown, but it seems more so today.

The truest reality is that there is still nothing to fear, really. God is with us. He went before us, preparing for where we are today. He will prepare for our tomorrows. He calls us to keep our eyes on Him.

My husband and his work team are going through such a glorious season (if I may call it that). There is nowhere to look but to Jesus.

It is such a season where God’s call to not fear and have faith stills our heart and steadies our resolve like no other time.

Dave wrote his team this email recently:

“I keep thinking of the account in Matthew 14 of Peter walking to Jesus on the water.  It is pretty amazing that Peter got out of the boat and walked to Jesus.  He actually got all the way across the water to Jesus.  As he was walking on water in the midst of that storm Peter must have been intensely focused on Jesus.  When he got to Jesus, it seems that he momentarily lost focus, turned and looked at everything around him.  At that point, his fear overwhelmed him and he began to sink.  As Peter cried out for help, ‘Jesus immediately reached out his hand and took hold of him.’  When Peter’s faith failed, Jesus grabbed him and pulled him back.  In recent days, I have been thinking a lot about that story.  Like Peter, when I am looking at Jesus, I’m good to go.  When I look at what is around me, I become afraid and distracted.  When I call out to Jesus, He rescues me.  So the stresses and challenges make me recognize my dependence on the Lord and push me closer to Him.  For that I can be grateful.  Let’s keep encouraging each other to run well (Hebrews 12:1-2).  I thank God for all of you and for the privilege of running with such great brothers and sisters.”

I was also reminded recently of the Apostle Paul’s letter to his “son” Timothy where he encouraged him to be confident in this:

“It is He who saved us and chose us for His holy work not because we deserved it but because that was His plan long before the world began — to show his love and kindness to us through Christ.” – 2 Timothy 1:9

We are in a time of making hard work decisions. In an organizational downsizing, some will be retiring soon. Many leave a work they love and face a very different future – both which they will  entrust to the God who will show Himself trustworthy. For those staying on the job, these may also see their work change. The phrase, “there will be lots of holes to plug” is something meant to comfort those remaining. It’s more how does anyone “fill the shoes” of those leaving? Those seasoned, revered “old” ones…

Tempted to fear…No, fear not.

I love words…and was delighted when my friend, Alicia, gave me a piece of art she made just for me. It is a line from the song Oceans sung by Kari Jobe. I didn’t know that song until we, together with other close friends, attended a night of worship featuring Jobe.

“When oceans rise, my soul will rest in Your embrace.”

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Lord, give us ears to hear You even amidst rolling waves and raging seas. Fill us with Your faithfulness.

Worship with me:

You call me out upon the waters
The great unknown where feet may fail
And there I find You in the mystery
In oceans deep
My faith will stand

(Chorus)
And I will call upon Your name
And keep my eyes above the waves
When oceans rise
My soul will rest in Your embrace
For I am Yours and You are mine

Your grace abounds in deepest waters
Your sovereign hand
Will be my guide
Where feet may fail and fear surrounds me
You’ve never failed and You won’t start now

(Chorus)

Spirit lead me where my trust is without borders
Let me walk upon the waters
Wherever You would call me
Take me deeper than my feet could ever wander
And my faith will be made stronger
In the presence of my Savior

(Chorus)

“For I know the plans that I have for you,” declares the LORD, “plans for welfare and not for calamity to give you a future and a hope. Then you will call upon Me and come and pray to Me, and I will listen to you. You will seek Me and find Me when you search for Me with all your heart.”Jeremiah 29:11-13

Oceans Lyrics – song writers – Matt Crocker, Joel Houston, and Salomon Ligthelm

YouTube Video with Lyrics – Oceans (Where Feet May Fail) – Hillsong United – Lyrics – Zion 2013

YouTube Video with Lyrics – Oceans (Where Feet May Fail) – Hillsong United – with Lyrics – with powerpoint of ocean waves

Building a Healthy Work Culture – in a Season of Change, Uncertainty, and Dips in Morale

Blog - Culture of FunPhoto Credit: Grasshopper.com

What are you celebrating at work these days? Hopefully you didn’t have to think really hard. Just having a job is something to celebrate, for sure. Beyond that, hopefully you have work that gets you up in the morning with a sense of purpose and a gladness of heart for your work community.

What if that’s not the case this morning? Any number of things can cause our workplace to become more stressful than healthful – a disappointing outcome in our research, a conflict over division of labor, a company merger or buy-out, a downsizing. I am awkwardly  list such things because none may touch on your situation. What is your work situation and your current work culture?

Whatever it is, working over a protracted period of time with low morale makes for a difficult work situation. We want to do whatever we can to turn that around. Not just for the sake of the organization and the goals of same, but for the sake of the personnel. The wellbeing of employees is the biggest factor in the long-term productivity of organizations. Yet, how do we wrap our collective leadership minds around such a thing as morale and engagement?

The key is work culture – and fostering a healthy work culture with as much energy and thought as we do our product line or customer service.

I was reading about work culture, especially related to a season of spiraling morale, and came across a pdf introduction of the book How to Build a Thriving Culture at Work by Rosie Ward and Jon Robison.

Not having read beyond the introduction of the book, I can’t give a full recommendation yet. However, the first few pages have already resonated with me about what is at play related to morale, or well-being, and what could be possible to restore it. Here are some quotes from Ward & Robison’s Introduction:

“Despite overwhelming evidence of a powerful link between effective leadership styles, positive work cultures and higher levels of organizational performance, many companies still operate with a top down, authoritarian management style, do not measure or intentionally create their desired culture, and do not effectively develop current and future leaders to maximize employee engagement and wellbeing.”

The authors go on to say that even in work situation where the leadership style is more employee-centered, the idea of work culture may not be well-understood or operationalized.

“Culture is the differentiating factor between high-performing and low-performing companies; however, most companies have not identified, articulated, measured or intentionally created their desired culture.”

The dilemma of employee morale may actually extend to the leadership team itself.

“The majority of executive leadership teams are not operating in a truly cohesive manner, and many leaders themselves are at a point of burnout.”

“Edgar Schein, PhD, leading researcher on corporate culture, describes culture as ‘the hidden force that drives most of our behavior both inside and outside organizations’. It’s like looking at a river. All of the things you see on the surface, from the flow of the water to the shape of the riverbed, are manifestations of an ever-changing, powerful current beneath the surface. In terms of culture, the current that ultimately guides the strength and direction of the organization includes the unconscious, taken-for-granted beliefs, perceptions, thoughts and feelings of employees. The interaction between leaders and culture is profound and critical when considering how to transform or evolve the overall culture and subcultures within an organization.

“Patrick Lencioni writes that, to be successful, an organization must focus on two basic qualities: It must be smart, and it must be healthy. According to Lencioni, a ‘smart organization’ is one that excels in the classic fundamentals of business — i.e., strategy, operations, finance, marketing and technology. A “healthy organization” is one in which there are minimal politics, minimal confusion, high morale, high productivity and low turnover. While being smart is only half of the equation, for most organizations, it occupies almost all of the time, energy and attention of leaders. Yet, according to Lencioni: ‘Once organizational health is properly understood and placed into the right context it will surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage. Really.‘”

Blog - How to Build a Thriving Culture at Work

Photo Credit: Amazon.com

How to Build a Thriving Culture at Work, Featuring the 7 Points of Transformation by Rosie Ward and Jon Robison

Work culture and employee well-being are not addressed by just another wellness program. Organizational ethos and values must incorporate both philosophy and programming to build morale, trust, and engagement of employees. Especially if the organization has been through a protracted season of change and uncertainty.

The good news is that possibilities abound. Workplace development literature is rich with approaches and frameworks that you will find helpful in attacking your own set of challenges. One such article is Workplace Culture is Everything: 20 Ideas For Building a Thriving Team – Great links to 20 articles on Workplace Culture. [I apologize, since I’m citing this resource, for the “coded” profane word in the title of one article. Good read otherwise].

Another book I re-discovered in reading about morale this weekend is Daniel Pink’s Drive. When a company is in the middle of a reorganization or restructuring, employee wellbeing (engagement, performance, satisfaction) can get lost in the sheer workload of the executive leadership team. This is when Human Resources, Membercare, or the Employee Medical Program can offer their own recommendations as to how to rebuild the work culture from the personnel side.

Are you in such a season? What have you done in this area? What has been helpful? I would love to hear about how your organization has dealt with employee morale and engagement during seasons of transition.

Blog - Healthy Culture - Motivation - Slideshare.netPhoto Credit: Slideshare.net

Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

11 Ways to Create a Thriving Workplace

How to Create and Maintain a Workplace Culture That Will Make Your Company Thrive

Creativity, Inc. – Ed Catmull’s Story of Pixar, Working with Creatives, & Steve Jobs

untitledIMG_0223Photo Credit: Amazon.com (l) & Deb Mills (r)

Dave, the husband in my story, has always pointed me in the direction of transformative books and learning experiences. That path converged with this year’s Global Leadership Summit and Ed Catmull’s Creativity, Inc.

Bill Hybels interviewed Ed Catmull about his role in co-founding Pixar Animation Studios and pioneering the field of computer animation. Now President of Pixar Animation and Disney Animation, he has an extraordinary story to tell of leading creatives in innovative film-making. Mr. Catmull’s wisdom and humility can be well-applied in any workplace situation.Blog - GLobal Leadership Summit - Ed Catmull by brainpickings.orgPhoto Credit: brainpickings.org

“Science and art are not incongruous. Art isn’t about drawing; it’s about learning to see. Which business or professions do you not want to have enhanced ability to see?”

During this interview at GLS15, he talked about the business processes he uses in film-making. We can relate this level and quality of  accountability in any organization or company:

  1. Teams working together (using a Brain Trust – a group of colleagues all acting as peers, with vested interest, giving feedback;
  2. When failures happen in production – embracing [failure] but at the same time dealing with it with both total candor and kindness; and
  3. Operating within constraints (a budget) – actually pushes creativity higher and delivers better outcomes.

“Stories influence the world. We want to use story-telling for good.”

Listening to Ed Catmull talk about leading at Pixar and Disney whetted our appetites to read his book Creativity, Inc.

Originally, Mr. Catmull worked in the computer graphics department of Lucasfilm, in the beginning years of computer animation. In his book, he tells about his incredible journey in those early years right through to today. It was a wildly bumpy road at first and the work was almost sidelined had it not been for Steve Jobs buying Pixar from Lucasfilm.

Toward the end of the book, Catmull writes about Steve Jobs. They worked together for over 25 years, and the Jobs he knew was a much more complex and lovely man than who we knew through other media. A tribute full of “candor and kindness” – as much about how Ed Catmull sees people as about the amazing leader that was Steve Jobs.

Whatever your work, you want to read this book. Catmull describes how he modeled openness, confidence in, and care for his employees. There are trust builders and wide gates for innovation woven into Pixar’s business processes. Whatever our sphere of influence is, we can all learn to be more effective leaders as we think through how Catmull leads.

At the end of Creativity, Inc., there are 5 pages of bulleted principles that Mr. Catmull encourages as starting points for critical thinking. Here are just a few:

  • If there are people in your organization who feel they are not free to suggest ideas, you lose. Do not discount ideas from unexpected sources. Inspiration can, and does, come from anywhere.
  • It’s isn’t enough merely to be open to ideas from others. Engaging the collective brainpower of the people you work with is an active, ongoing process. As a manager, you must coax ideas out of your staff and constantly push them to contribute.
  • There is nothing quite as effective, when it comes to shutting down alternative viewpoints, as being convinced you are right.
  • If there is more truth in the hallways than in meetings, you have a problem.
  • Change and uncertainty are part of life. Our job is not to resist them but to build the capability to recover when unexpected events occur. If you don’t always try to uncover what is unseen and understand its nature, you will be ill prepared to lead.

Creativity, Inc. is not just a book for whom we now consider “creatives”. It’s a book for any of us who want to employ and empower people to grow personally and in community and to produce in ways that yield great products/services.

We all have stories that can influence the world for good…if we grow a work culture where those stories matter and can be freely explored.

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace

Global Leadership Summit – 7 Take-Aways from Day One of #GLS15

YouTube Video – Steve Jobs Remembered by Larry Ellison and Pixar’s Ed Catmull

YouTube Video – Ed Catmull: Keep Your Crises Small

Monday Morning Moment – On Silos and Tribalism – Taking “Us” and “Them” to a Better “We”

Blog - Silos & TribalismPhoto Credit: Slideshare.net

“Silos”, as a workplace term, is such a fitting description for what we do to distinguish ourselves from each other. It means compartmentalization based on specialization. Now the term “silos” is less used, replaced by the cooler term “tribes”. Unfortunately, because the workplace woes of old are still in operation, “tribes” have deteriorated into “tribalism” or…[Hello] “silos”.

I began thinking about this again this weekend when a retweet came up in my Twitter feed featuring Gianpiero Petriglieri. So much organizational resource – money and time – is spent on specialization and grooming leaders. It’s a pity when the outcome actually draws down the organization ( to small pockets of “tribal buddies”) instead of honing expertise and relationships across departments, across disciplines.Blog - Silos and Tribalism

What if we could break down silos, and reorient and reenergize tribes? What if workplace tribes incorporated a grand plan that nurtured inclusion – creating “a rising tide that lifts all boats” (Adam Grant)?

Years ago, when I was a young instructor at Yale University, I experienced workplace silos. There were bottlenecks through which I had to maneuver, until I figured out how to win those beyond the bottlenecks. Since then silos have been a part of life for me, as I’m sure they are for us all. Oncology nursing had a different prestige than critical care nursing. Was one better than the other? No.

Working in the Middle East had its own set of challenges different from working in Europe. Does that mean one elicits greater respect or benefits than another? Of course not. Right? Communication between those in the field and those in the home office can also become very much an “us” and “them” transaction.  Even within the home office, one department may seem more the “flavor of the month” than another. What are your silo/tribe challenges?

Brilliant business writers can give us great tools and insight with breaking down silos (see fast reads in the links below). If you are anticipating a major change in your organization (buy-out, down-sizing, shift in focus/product line), it makes for a perfect storm to deal with silos. Of course, if management across the organization leads out with a unifying goal (a “battle-cry”), the possibility for success is heightened. I don’t think, however, that this is the only hope for success.

What if one department, a single silo or tribe, decided to tackle the problem? What would that look like? From my work experience and from learning from great leaders, both celebrity and colleague, here’s a bare-bones minimum how-to-get-started list:

  • What is your common goal as an organization? What is the clear unified rallying cry around which you can collaborate?
  • What are your own silo biases? Do you communicate that you think your department, location, specialization should have some sort of favor? Deal with that. It’s the first barrier that has to come down.
  • If trust has been disrupted or destroyed, who can you partner with to begin to rebuild trust? Name them, and begin the process (if you pray, you might begin praying for their success as a department/division – make it NOT about you).
  • What objectives can you establish as a department to guide you in staying focused on high-value collaboration across-specialties?
  • How will you measure the course of your action toward becoming a non-silo, less tribal department? Set a time. 6 months or across whatever acute crisis you see coming. Be as intentional and broad-reaching as you are able, given your own workload. Remember that silos alter the math in a workplace – 1 + 1 + 1 = 2 when teams aren’t sharing information and working at cross-hairs. We can make the math work better, as we work, against the flow, toward creative collaboration. 

My professional life has had various silo experiences, from teaching in an Ivy League university to working on a highly innovative team (recklessly creating its own brilliant unintentional silo, later with personal regret). Silos and workplace tribes never get us where we want to go collectively. Bring ’em down.

I would love to hear about your work experiences…any struggles, breakthroughs, or victories in this area of breaking down silos and building a culture of “Yes, WE can…together.”

Blog - Organizational CUlture - Lencioni book Silos, Politics & Turf WarsPhoto Credit: Amazon.com

Silos, Politics and Turf Wars – A Leadership Fable about Destroying the Barriers that Turn Colleagues into Competitors

Silos and Tribes – Think Different

http://www.slideshare.net/JDDillon/breaking-down-silos-how-social-learning-changed-everything-for-kaplan-atdtk

17 Strategies for Improving Collaboration – from the Freiberg’s – Do Not Miss This One.

How to Build Trust and Fight Tribalism to Stimulate Innovation

Breaking Bad – Squash Silos & Tribalism – Breakthrough Personal Branding

Leadership Axioms: Powerful Leadership Proverbs by Bill Hybels

5 Friday Faves – Fall Colors, Krispy Kreme Doughnuts, 9 Questions Before You Quit, Sherlock, and the Story of God for Postmoderns

Blog - Friday Faves

As I write I can hear Christmas music blasting as Dave rides his bike (on a trainer, in his office). We start listening to Christmas albums in October because we have so many favorites that it takes 3 months to savor them all. The days always seem to fly between now and the end of the year. Slow down! It’s Friday again, and here are my faves.

  1. Fall Colors – My favorite season is Fall, and it is so stunning here in the US. We are just starting to see leaves changing color in Virginia, so I might have to showcase them another time. Here are a few images, and I would love to see some of yours.

2015 Phone Pics Sadie, Fall, Blog, Virginia Beach 1762010 October Fall Fun 018Fall on Frances Moon's roadPhoto Credit: Bottom picture from North Georgia, Frances Moon

2. Krispy Kreme Doughnuts   – Doughnut preferences are very personal. Since moving to Richmond, Westhampton Pastry Shoppe doughnuts (mentioned in another Friday Fave) are faves. However, that said, I have known and loved Krispy Kreme Doughnuts for almost 50 years. They are so scrumptious. To watch the cooking operation is fun as they bob through their deep fat-frying bath and then dip under the shower of sugar glaze. Krispy Kreme also has a knack for decorating for holidays through the year. Actually, I don’t eat doughnuts currently, because I can’t stop at a reasonable number…especially when they are hot glazed doughnuts from KK. Still, if I were eating them…it would be here.2015 Phone Pics Sadie, Fall, Blog, Virginia Beach 1792015 Phone Pics Sadie, Fall, Blog, Virginia Beach 1802015 Phone Pics Sadie, Fall, Blog, Virginia Beach 1812015 Phone Pics Sadie, Fall, Blog, Virginia Beach 178

3. 9 Questions Before You Quit – I have dear friends going through a downsizing in their organization. They are praying about their next steps regarding retirement or other work in their future. Dr. Chuck Lawless writes so empathetically about this type of situation in his article 9 Questions to Ask Before leaving a Ministry. His 9 Questions could really apply to any job, not just to one with a Christian organization. They are so insightful and thought-provoking. One question is: Do I feel both a “push” and a “pull”?  “Responding to a push from one ministry without a pull toward another may lead to making a premature move.” Another is If I leave, what would be my honest reason for leaving? Deciding to leave, whether it’s taking retirement or seeking other work, is probably more complicated than we can articulate. Dr. Lawless encourages, “At least be honest with yourself when you’re making a life decision.”Blog - Friday faves - Questions by Chuck LawlessPhoto Credit: MinistryBestPractices.com

4. Sherlock – BBC’s Sherlock is returning “soon-ish” for its fourth season! Benedict Cumberbatch as Sherlock and Martin Freeman as Dr. Watson are so amazing together. I’ve watched Seasons 1, 2, 3, (available through Amazon.com and other sellers) and am very excited for Season 4. The trailer teaser is out (see it below), but the “soon-ish” arrival of Sherlock won’t happen probably until early in 2016. It’s also a short season – one special and 3 episodes – and I don’t want to miss it. Along with Sherlock, I’m counting down to the 6th and final season of Downton Abbey – also coming to the US in January (No spoilers please!).Blog - Friday Faves - Sherlock Returns - pbs.orgPhoto Credit: pbs.org

The trailer for Season 4 of Sherlock has been out since summer, but I just saw it this week. Sherlock returns…in January? February? What a tease!

5) The Story of God for Postmoderns – How would you answer the question, “What is the Bible all about?” If you were to prepare an answer of this question for a Post-modern, you might be disappointed. A true Post-modern is probably not going to ask you that question. However, what if our friends could get hold of the idea that the Bible is not just a grand story that Christians have concocted? The Bible, in truth, is a winsomely unified story God actually tells about Himself from the first page to the last. Dr. David Teague, in the article, The Biblical Metanarrative, lays out the clearest explanation I’ve ever read of the Story of God – of how the Bible is God’s own revelation of Himself to His people. Don’t miss this gem.Blog - Friday faves - Peanuts & Postmoderns

Photo Credit: Peanuts, ParkingSpace23.com

What were your discoveries this week? What were your favorites? I’d love to hear about them.