Monday morning. Quieter than usual. 11+ inches of snow has closed down much of the goings and comings of Richmond life today.
Although we know it’s not really a gift of time, snow days sure have the feel of a free day. Work still goes on for some (thank you all in the service industries), but for others we will catch up another day.
Today I am working on Christmas cards but they can’t be finished until husband Dave and I do our end-of-year reflection. We both look back separately, over the highs and lows of the year, and then come together to write a summary for our Christmas newsletter.
[If you hate those newsletters, just throw them in your recycling. They are probably more for the sender as the receiver…so the good has already been done. Happy Christmas.]
Dave works for an international organization. If we had kids or grandchildren at home, he may have just called it a snow day as his office, like many others in the city, is closed. However, because much of his day was already scheduled conference calls with people in different parts of the US and the world, he could work, from his office at home.
I say all this to emphasize how challenging it is to do any sort of review of the year…even on a snow day.
Still, year-end reflections are such a positive and productive activity, both for ourselves and for our workplace.
By year’s end, we are often just trying to appease the tyranny of the urgent. The dilemma is that a work life of putting out fires rarely puts in place barriers that can prevent further fires.
A year-end checklist used by leaders in concert with their direct reports can make a huge difference in accountability, employee engagement, evaluating practices, and planning for the next year.
Otherwise we live and work in the insanity that comes when we don’t block out time for reflection, evaluation, celebration, and development or planning.Photo Credit: Twitter, Seven Quotes
We think we’re doing all those things…but are we?
Below, you will find five links with five different end-of-the-year checklists. Some are longer than others. Some require deeper reflection than others. They are a nice mix written by brilliant thought leaders. [two have the same title but they are very different, by two different leaders].
Tomorrow, I will post my favorite points of the checklists below. Today, maybe you would take the time to look at them, like me, and come up with a checklist you would use…or one of your own making.
1) Red Dead Redemption 2 – A Western-themed video game, Red Dead Redemption 2, debuted this Fall. The score written by Woody Jackson has a classic feel to it – reminiscent of old western films some of us grew up with. Beyond the Guitar, Nathan Mills‘ classical guitar arrangement of the video game themes does justice to the romance of the Old West featured in the score. Have a listen:
2) National Day of Mourning – For one day, the ugly partisanship in our country fell silent in the shadow of a gracious leader’s life. The 41st US president, George H. W. Bush, died this week. On Wednesday, December 5, 2018, a national day of mourning was called for us to remember him. A two-time vice-president under Ronald Reagan, George H. W. Bush would only serve one term as President himself. How he will be remembered in history, only time will tell. I remember him as gracious, always gracious. The eulogy for him by his son, 43rd US President George W. Bush, was beautiful and gave the reflection we all needed of a “kinder gentler” man and time in America. May it be so again…Thank you, President Bush.
3) More Christmas Adverts – I couldn’t resist pointing to a few more Christmas adverts. So sweet and fun. Take time to watch. They will lift your day if you’re having a hard one.
4) Holiday Musical Evenings – There is nothing like little children, in angel or shepherd garb, singing Christmas songs. We are all proud of them, whether they belong to us or not.Photo Credit: Weldbham, South City Theater
This week marked an annual musical tradition for our family – the VCU Holiday Gala. This evening of rich sacred and secular Christmas songs performed by most all of the current musical groups at VCU is a feast for the ears…and eyes. The students and faculty fancy up nicely.
I would love to share video of the VCU Symphony Orchestra’s rendition of Leroy Anderson’s Sleigh Ride, under the direction of Dr. Terry Austin – best performance ever. Since that’s not possible, you just have to come. For the moment enjoy the versions by the United States Marine Corps Orchestra and André Rieu ‘s Johann Strauss Orchestra. Mark it on your calendar, if you’re local, for next year!
Also if you’re local…there’s still time for more. Here’s one not to miss:
Any of your favorites? Please give a shout-out in the Comments.
5) Family Gatherings – My growing-up family had its times – good and not so good. We have always had strong beliefs, and sometimes even stronger opinions…and we were not shy about them. As the years have gone by, we have gentled the opinions for the sake of relationship. We have lost some precious family members, too, which has made us more conscious of the fragile nature of life and the gracious gift of family. We’re none perfect but we belong together. That’s why we block out time on the calendar, buy the plane tickets, and soak up family in all its craziness. The young adults we’re so proud of, the sweet new babies, the siblings and spouses.
We don’t always get to see everyone (so we will buy more plane tickets)…nor do we get to see all the friends…but the hope of “next time” is something we build on.
Along with the family time is the Christmas festiveness alongside. My sister-in-law goes all out for us, and we welcome her welcome.
That’s my five (plus the quick bonuses below). Any of your own you want to share? My hope for you this month is you savor the good in your life and let go of what are lesser things. We can’t get it all done. So…no matter. We can be gentle with ourselves…and each other.
Jimmy Stewart’s Beautiful Short Film on the Nativity (a comment on the YouTube video: “From IMDB: James Stewart approached the scene where Mr. Kreuger talks to the infant Jesus very seriously. Before filming this scene, he told the producer Michael McLean, “I’ve got only one of these in me. Everyone who doesn’t need to be here, get them out. Tell them I want this to go well. I can do other takes, but this will be the right one. There will only be one.” After the scene was finished, McLean asked the cameraman, “Did you get it?” “I hope so,” was the reply, “because I was crying.””)
This week and the month of November has come to a chilly close. December brings in the the season of Advent and the countdown to Christmas. I will do everything possible to slow down time, to savor the month ahead, and to remember, as Thanksgiving already prompted us, all the reasons we have to be grateful. Here are this week’s favorite finds (also revisiting some old precious ones):
1) December Song – This time in 2016, singer Peter Hollens introduced an original Christmas song. It is now one of my favorite songs of the season. How he introduced it was quite creative. He orchestrated a contest for people to do covers for the song and he had the entrants juried by a small hand-picked group of judges. Nathan (Beyond the Guitar) submitted an arrangement, and in the hundreds of contestants, he came in 16th in the hundreds of contestants. Here is the beautiful December Song and Nathan’s arrangement as well.
2) Christmas Adverts – Remember the Hallmark Christmas commercials of years past? Like this one. I am a sucker for sappy Christmas adverts. Tear up like clockwork. Many of the very best commercials come from Europe and other parts of the world. Here are some faves from this year and years past:
[The one below was produced with a pittance of $65 cost. Brilliant.]
3) Food Insecurity – This is the social dilemma of not having adequate access to fresh, healthy food. When marked by geography, the phrase food deserts is also used.Photo Credit: Mary Lide Parker
A simple Facebook post by a friend generated a thought-provoking, rich conversation on this topic.
Always being aware of those who may need food is important. This time of the year, we are more likely to give to food banks, church food pantries, and other outreach ministries. This is just a beginning place…but it is a beginning. The family below introduced “canstruction” to us, and we do it every Christmas because of them.Photo Credit: Brenda McEwan, Facebook
4) God’s Purposes – Wisdom Hunterswriter Shana Schutte has posted a fascinating list of 12 ideas on the purposes of God. Please take the time to read them. Comment below which ones were the most meaningful to you at this time. Mine were #1, #11, and #12. [For those of you who rarely click on my links – you know who you are – this one is not to miss.]
5) Giving- On a trip to Walmart this week, I heard the Salvation Army bell ringing for the first time this year. Looking for the ringer, I saw the kettle but not the person. Finally saw him. He was an older black man standing away from the kettle, beyond the shadows of the building, to be able to soak up the warmer rays of the afternoon sun. He was very thin, “breath and britches” my mom-in-law would say. Ringing that bell for the sake of others less fortunate. Sure inspired me to give.
This is the season. I love the video below because we are not always open to give of ourselves…sometimes we need a nudge. Thankful for the nudges and the nudgers.
That’s it for this week. Have a lovely weekend – this month fills quickly with all sorts of activities and adventures. Choose wisely and leave space for the unexpected. Maybe even a Christmas miracle.
Bonuses
Eight Blue Zone Lessons for Slowing Down – [Disclaimer: One of the 8 is “Do Happy Hour” – I don’t drink (lots of alcoholism among people I love and have loved – figure I’m vulnerable). So for those like me, I’m thinking any sort of afternoon break in the day – teatime, Happy Hour sans alcohol – would also work.]
Snowman Memories – This pic reminds me of a wonderful Christmas memory when our kids were small and we lived in Tennessee. Our Delaware family would arrive sometime over Christmas Day. Uncle Mark and Aunt Stacie didn’t make it until the evening because of a Christmas snow that blew in and complicated their travel. Almost immediately after they arrived, they took the kids outside and built a huge snowman out of the fresh and sticky snow. The kids named him “Oatmeal”. By morning, with the temperatures rising, he was quickly diminished but that sweet memory remains.Photo Credit: Beth Taylor, Facebook
Sometimes life just gets busy. Writing and compiling favorite finds, in particular, get pushed to the back burner. Today, I’m just posting all my faves of the past 3 weeks. Choose what looks interesting to you… and leave the rest for another time. Blessings on you all for visiting today.
1) Beyond the Guitar’s Latest Arrangements –
2) #Ephesians429 – Darrell B. Harrison is definitely a voice crying in our cultural wilderness. He is a writer, speaker, podcaster and brings a very different view for our consideration. Earlier this month he proclaimed a day #Ephesians429. This comes from a Bible verse: No foul language should come from your mouth, but only what is good for building up someone in need, so that it gives grace to those who hear. – Ephesians 4:29 We could use more days when we use our voices for only the good of others, and not ill.
3) Comedian Dustin Nickerson – Comedian and podcaster opened for John Crist on tour earlier this month in Richmond. So good. Clean comedy. Hilarious.
4) First Responders – The California wildfires and those displaced by them are much on our minds these days in America…and in our prayers. So thankful for all the fire-fighters and other first responders – which include local church pastors. Here’s one story.
5) First Snows – One image from a friend – Fall and Winter combined.Photo Credit: Lara Fraser, Facebook
6) Growing Older and Growing Newer at the Same Time – Thought-provoking piece on growing older without wasting that season on just being old. “The benefit of a renewed mind is that it’s the only way to make peace with an aging body.” – Abigail Dodds
7) Holiday Sweetness – With American Thanksgiving just past and Christmas coming, we will be met with many cultural messages that target and touch our hearts. Here’s one:
[Please post some of your holiday favorites in the Comments so we can all enjoy.]
8) This Is Us – the Missing Piece – Husband Dave watches little TV. The one show he has watched with me over the last couple of years is This Is Us. There is just about no stone un-turned in this gripping story. Family, death, adoption, infertility, parenting, foster care, obesity, depression, addiction, divorce, marriage, race, job loss, fame…and I could go on. Only thing missing? Religion. Beautiful, beautiful story…except for not one mention of God. Odd, really. Photo Credit: TV Line
9) Lauren Daigle – a rockstar in the contemporary Christmas music arena. Her voice and the songs she writes have touched our hearts. She now has received national attention with appearances on The Ellen Show and The Tonight Show Starring Jimmy Fallon. You sing, Girl.
10) Madame Guyon – Over my adult life, this 17th century French woman and Catholic mystic, Madame Guyon, found her way into my devotional life. She has influenced many Christian leaders through the years by her writing and her life itself. I discovered her, quoted often in many of the books I’ve read. When a short biography of her came to my attention, this week, she became even more intriguing to me as she lived two very different lives – that of a vain and wealthy young woman and also, in later years, a completely transformed believer in Christ. She spent many years in prison for her faith and still wrote volume after volume which we can still enjoy today.Photo Credit: iPerceptive
Perhaps her own Christian experience is best described in the following words from her own pen:
“To me remains nor place nor time ;
My country is in every clime ;
I can be calm and free from care
On any shore since God is there.” – J. Gilchrist Lawson, Deeper Experiences of Famous Christians
So…a couple of weeks of faves. Hope after the blast of family and friend fun at Thanksgiving (if you’re American), you can have a day or two to recuperate. For those who hail from elsewhere, the weekend is here…hope you can spend it in joyful ways.
Much love. Please share in Comments what are your favorite finds of late.
Bonuses:
Vacation Books – Every time I pack my bags to go anywhere, books are tossed in. Whether I read them all or not is irrelevant, but books are part of the pleasure of days out of the routine. I was thrilled recently to meet best selling author Grace Greene. She writes books perfect for vacation. Her books are set in the locations we prefer when we have time away. She actually lives right in our same city which I didn’t know until we met. These are two of her books out of many more. One will be my next vacation read…
Have you had that experience? Where you are meeting with your supervisor…either one-on-one or during a team meeting. She is guiding the conversation and asking compelling questions. Then you give your take on something, and it is as if you’re speaking another language. Then you make the judgment that this isn’t the meeting for you to lay out a strategy or viewpoint, so you stay silent. The meeting ends with your boss commending you/everyone in the room on a good outcome…”we got a lot done”.
Hmmmmm…”What just happened?”
I’ll never forget a strategy meeting earlier in my career. Fairly new to the team, I had been faithful to task in learning the processes and applying myself to fitting into the structure rhythms of our work team. When my supervisor called me in to talk about future directions, he asked my input on our marketing strategies. I actually thought he wanted to know what I thought. As we dialogued back and forth about what we were doing and what we could do to strengthen our messaging, I felt like a genuine and valued part of the team. Then my earnestness and enthusiasm must have gone too far. He commended my “good ideas” (a phrase that has come to mean a negative since then) and asked me to draw up a 5-year plan and we’d talk about those ideas again then.
Although he and I remain friends, we no longer work together. I never did that plan. The kind of work we did was so rapid in it evolution and execution that a 5-year plan was clearly irrelevant. It was clearly just a delay tactic for me to take my “good ideas” and tamp them down.
Not bitter…just wiser. So for that I’m thankful.
A meeting…or series of encounters that leave you wondering “what just happened” could relate to many factors. Culture shift, mission drift, power mongering. Any other factors come to mind for you?
I’d like to pose 3 actions that might help in awkward situations like these. They are by no means comprehensive. Just three helps.
1) Take notes in meetings. Put away your phones and other electronic devices. Pen and pad. Not being distracted by anything else will keep you more fully engaged with the conversation at hand. Note-taking is not for everyone, but you’ll be surprised how helpful it will be to refer back to the meeting conversation. Who said what? Where were the good ideas coming from? What were the responses? You can then keep communication going after the meeting in a healthy manner. You have captured the essence of what happened…important information is not lost…whatever happens next (execution of a plan or further planning meetings) potentially have the clarity you missed in today’s meeting.Photo Credit: PxHere
By the way, maybe someone is already tasked with note-taking. It’s for your sake…maybe only your sake. Worth it if you’ve been having head-scratching experiences of late.
2) Refuse to think ill of others. – Whenever possible, keep your thoughts away from negativity. Especially in judging the motives and character of people you work with. When we operate out of a determination to think well of them, communication can have greater clarity. For sure from our side. It’s when we allow our thoughts to go negative that we conversations can go murky.
Now, there are limits to this, and I get that. In fact, we are wise to isolate out those who have shown themselves untrustworthy. Dr. Henry Cloud wrote the book Necessary Endings which has an excellent chapter on the three kinds of people in the world – wise, foolish, and evil. Cloud explores, with little sentimentality, how we are to act in the company of each. I’m sure we all hope to find ourselves among the wise.
3) Recognize that “gaslighting” can be operating in a meeting and no, you’re not going crazy. Recognize it; don’t take it personally; deflect; confront the perpetrator. Move on if possible.
“Gaslighting is a form of manipulation that seeks to sow seeds of doubt in a targeted individual or members of a group, hoping to make targets question their own memory, perception, and sanity. Using persistent denial, misdirection, contradiction, and lying, it attempts to destabilize the target and delegitimize the target’s belief.” – Wikipedia
“Gaslighting is a colloquial term that describes a type of psychological abuse in which the abuser denies the victim’s reality, causing him/her to question him/herself, his/her memory, or his/her perceptions. The term gaslighting is also sometimes used to apply to the use of inflammatory behavior or language that provokes someone to behave in an uncharacteristic way.” – TheGoodTherapy.org Team
Gaslighting often happens in relationships when one person uses a sometimes subtle manipulation to cause the other to think maybe she/he misunderstood or over-reacted to something the former did or said. In this unhealthy situation repeated over the course of the relationship, the one being “gaslighted” can begin to distrust her/himself and even go as far as to question their sanity.
I have had this experience and it is highly unsettling.
Ironically, gaslighting can be done by a “good guy” who has developed some habits he uses without mean intent. It can happen to all of us…I’m thinking.
Read psychologist Stephanie Sarkis‘ two pieces below. Very helpful.
If you got to the end of all this, here is quite a different piece on “What just happened?” – when your boss may be impressed with you without showing it. Enjoy!
Happy Friday, y’all. How was your week? Mine was a bit different – not bad, or anything like that…but different. More introspective (if you can imagine)…quieter… If yours was more hectic and chaotic, I hope you can take a breath this weekend, re-orient your mind and heart, and refresh with those you love.
Here are five faves for this week:
1) A Life that Matters – Author and thought leader Andy Crouch is one of my go-to guys on how to have impact on a broken world. I read his stuff and then try to see this world through a lens he offers. Photo Credit: Christianity Today
He was guest on a podcast recently that again stirred my heart toward the possibility of making this a flourishing world. A world where everyone has the opportunity to be successful. Jessica Honegger is the podcaster and she is also the founder and CEO of Noonday Collections – a fashion accessory company that partners with artisans all over the world giving them opportunities to flourish through their own work.Photo Credit: Medium, Erika Ashley
On the podcast (so worth your time), Jessica talks about how cushioned we are by the bubble wrap we pull tightly around our lives. In ripping off the bubble wrap, we can discover something of a life that matters. Andy Crouch talks about a life of pilgrimage as a way to rid ourselves of the bubble wrap:
“I try to just constantly be planning to be in places that are going to be difficult for me, that I’m not going to have a lot of competence, I’m not necessarily going to have a lot to offer, but I have a lot to learn, and I trust that…I mean, for me as a Christian, that God is there in those places, in some way is willing to meet me in those places in a way that…I suppose God is willing to meet me every day, but that I’ll never find out about unless I take those journeys. So, that’s just a habit of my life now.”
[Pilgrimage is a good place to start, and I’ve begun ever so gingerly to make that a habit. Just yesterday I discovered an Islamic Center just 2 miles from my house…just scratching the surface of knowing my part of town.]
As these two talked through the podcast, they continued to focus on lives that matter…that make a difference. Issues like bias toward action, overcoming paralyzing fear, seeing that we are all creatives (made in the image of God), and that competitiveness is a diminisher of others.
“What do I most want? It’s to know that my life mattered, it’s to know that I participated in creating something very good, that I was ultimately who I was created to be. That is the reward, and nothing else. There’s nothing else on offer, actually, than God saying, ‘Well done, good and faithful servant,’ at the end of our lives.” – Andy Crouch
2) Factory Tours– Don’t you wonder how things are made? When I would take trips home to see my folks, we would pass by a food company ( Suzanna’s Kitchen) where the fragrance outside matched their slogan: “the cooking that takes you home”. I always wondered how you could make large quantities of food well – to be packaged and sold in grocery stores and served in restaurants.
That would make a great factory tour.
This week I had a blast from the past when a friend posted the picture below of another local favorite: Edwards Baking Company.
When I was in college, we would pass by this factory, knowing how great the pies were, and wonder what it was like inside.
Something I want to do is take my grandchildren on a few factory tours while there are still people managing most of the manufacturing. Artificial intelligence is a great thing, worthy of a look-see as well, but I’d like the grands to see actual people making all things good for us…
3) Early Mornings – Habits of early morning are intriguing and encouraging to me (helps to be a morning person, for sure). I’ve written before about Ben Slater’s very doable routine (from his piece 5 Simple Daily Habits That Lead to Ultimate Success). Mind you, his daily habits aren’t all early morning but they are set on a foundation of starting early. They are:
Wake up early.
Exercise regularly.
Focus, don’t multitask.
Learn from mistakes.
Make personal investments.
A friend of mine, as she and her husband discover new rhythms with an empty nest, has leaned into early morning rituals. Life-giving and mind-setting habits that help to order her thinking and actions through the day. Her habits are encouraging me in my own.Photo Credit: Kathryn Visneski
In thinking about this, I came across a piece by Carey Nieuwhof which gives perspective. The habits themselves can bring on bragging rights and, with time, turn into just talk and less walk. It’s good to remember not to beat up on ourselves when we don’t start the day thusly, but take each day as a gift to begin again. Wisdom:
“In an age where most people seem to be accelerating their talk more than they’re accelerating their walk, one of the best things you can do to increase your integrity is to humble your talk and accelerate your walk. If you simply make your talk match your walk, the gap between who you are and who you want to be becomes smaller almost instantly.” – Carey Nieuwhof
[I’ve written a lot about habits – see below – mostly because of preaching to myself. :)]
4) Elections – We are days away from the US mid-term elections. I will be so glad when it’s done and settled and the American people have spoken. We are divided on issues, for sure. The politics of US elections aren’t anything to be proud of. Munch of the money that goes into campaigns could so be used in better ways. Too bad I didn’t save the many sleek political postcards we’ve received over the last weeks. They would have made a great pile, worthy of a fire on a cold Fall night. We are almost to election day, and the people will have their say.
I don’t usually point to political articles or interviews, out of respect to you and a desire to remain peaceable. We all have strong opinions most probably and they are better served with face-to-face dialogue. However…here goes. This week a podcast (like above) popped up on my social media feed, involving two people I didn’t know. Classical liberal Dave Rubin and libertarian Andrew Klavan.
Whatever your views, this interview meant a lot to me because it came from two persons who didn’t agree on everything but who were wholly committed to civility, dialog, and learning from each other.
My politics have shifted wildly as I’ve gotten older. I resonated with Andrew Klavan who commented: “I’m a conservative because I’m a liberal.” Pretty much sums it up for me today…awkward and uncomfortable as it is…
5) Making Place – This is a new term for me. “Making space” is something that has been part of my chosen lifestyle for years – “making space at the table”, ” being inclusive”, “giving way”. Making place however is something much deeper.
Placemaking inspires people to collectively reimagine and reinvent public spaces as the heart of every community. Strengthening the connection between people and the places they share, placemaking refers to a collaborative process by which we can shape our public realm in order to maximize shared value. – Project for Public Spaces
Our city, Richmond, Virginia, has much for us to see in terms of murals, green spaces, and neighborhoods. I’m not sure how much of the placemaking has been done by those most impacted by it. It surprised me to find out that the many murals painted on the peeling walls of city building were done by outside artists. They are an art display of sorts around the city, but they don’t really seem to make place for those of us who live here.
What if we ourselves took ownership in “making place” in our neighborhoods? What would we want to add to make our own home places more welcoming, more of who we are and what we want for our children?
In the summer of 2002, we returned home to the US from living in Cairo, Egypt for many years. I was surprised at the change in our culture. People passing each other didn’t make eye contact as much anymore. There was less acknowledgement in general. Once the cell phone (and especially the smart phone) became, not just en vogue but, normative, we became even more disconnected from people around us.
Then the humor at others’ expense escalated. As did impatience at others’ foibles and perceived differences (in traffic, at the ball-field, and in the workplace).
Respect had to be earned…not just given.
Tolerance is the public message, but genuine acceptance of another is altogether something else. On any side of the argument.
What do you take of all of this?
Is it possible to restore respect and civility in a culture? First, we have to know what that even means. When unkind habits become part of our lives, we don’t always know it’s happened.
Let’s focus on incivility. Just last week, I watched business consultant Christine Porath’s TED Talk on incivility. Her research with Christine Pearson on respect and civility was eye-opening for me. Incivility is edgy in its acceptance in our culture.
We are both shocked and even sometimes amused when people are abrupt, sarcastic or rude with others. This is dependent on our age, gender, and cultural background.
The problem with incivility is that it is contagious. It can infect a whole culture. Incivility, and disrespect, can move subtly to bullying.
Author and podcaster Michelle McQuaid interviewed Christine Porath on “the cost of incivility”. Following are my notes in brief from that podcast:
Incivility is defined as rude, disrespectful or insensitive behavior (whether or not the actor sees him/herself as being uncivil or disrespectful – it has to do with what the receiver hears or feels).
We are all biased. We may not know our behavior is uncivil. The only way we can know is to seek feedback…and truly listen to and consider constructive criticism.
Technology is a relationship distractor. It muddies civility. With our faces in our various e-screens, we miss verbal and nonverbal cues, make wrong assumptions, lose the tone and tenor of the conversation in front of us…and so on and so on.
The cost of tolerating such behavior in the workplace: performance, mental and physical tolls, personnel retention, cognitive tolls (memory, attention, creativity), and less help within a team or across departments (incivility breeds mistrust – collaboration and cooperation just don’t happen in such an environment).
Porath gives some excellent counsel on what can help in an environment that has become disrespectful and uncivil. Unfortunately, incivility is too often expressed by those with authority/power. The best organizational intervention, then, is to recruit for civility, coach and train toward civility and practice civility. Respect and civility have to be core values of the organization. See Bryan Cave Law Firm‘s Code of Civility below:
For us as individuals, Porath counsels to take the high road in regards to civility. Do what you can to effectually put the incivil person “in a bubble”. Then work on your own habits of respect and civility. Smile at people…genuinely, warmly, acknowledging them. Listen – tune in, invest, make eye contact. Build relationships with your team, especially those who report to you. Humbly reach out.
Porath also gave a shout-out to Adam Grant‘s advice along the same lines: to share resources and recognition; give credit; show gratitude; say thank you; share purpose and meaning. [She did the same thing she encourages us listening to do.]
I took her quick and easy assess yourself survey and tried to be as honest and forthcoming as I could be. The result was 64 our of 100 points (“good” on her civility assessment). It surprised me – thinking it would be a higher score. Along with the number score she gives a great strengths and “things to focus on” determination and guide. Take the survey. Worth your time.
We can pull ourselves up and out of a culture that thinks it shows confidence to yell at people or that it’s ok to laugh at someone else’s expense. We have the power to rise above and to bring back health to our organization. One small respectful and civil gesture at a time.
A rainy Friday here. Fall has definitely come to our part of the world. The folks who seem to know tell us we won’t be seeing a lot of color, with leaves just turning brown before they fall…oh well. I will capture what I can and share with you.
Here are my Friday Faves:
1) Nicest Place in America – On one of the morning TV shows this week, the winner of a national contest was announced. It was Reader’s Digest Nicest Place in America. Now, if we were asked what we considered “the nicest place in America”, there would probably be a myriad of answers. This year’s winner of the contest was Yassin’s Falafel Housein Knoxville, Tennessee.Photo Credit: Square
Yassin is a Syrian refugee who loves people and loves America. He also has both the gift of Syrian hospitality and Syrian food sense. Next time, I’m in Knoxville, I will be eating there for sure.Photo Credit: Yassin’s Falafel House
This year Richmond, Virginia had its first Egyptian Food Festival. I would love to see a falafel restaurant in Richmond. So…if we don’t have Syrians like Yassin in Richmond, maybe we have some Egyptians with the same knack for good business. I sure hope so.
[What would you say is the nicest place in America? Comment below.]
2) Combating Anxiety – It’s such a crippling experience…anxiety. I’ve written about it before – here and here. Counsel helps – from professionals and as well as those who have figured how to pull themselves out of crippling anxiety. Here is a piece I found helpful.
What have you found to be helpful when anxiety creeps in?
3) Accountability Partners – Accountability can be uncomfortable…too much push. However when you find yourself in accountability partnerships where everyone wants the same thing and are all figuring it out together…that’s the best.
I recently met two women who without their knowing have become strong influences in my life…accountability partners in a way because they inspire me to move out of my comfort zone on to meaningful action.
Two friends have also become accountability partners. Together, we did a 6-week course on justice. Arise – a Study on God’s Heart for Justice. Now we’re done, but not really. In a month, we will gather again to see how it is going in applying our new knowledge and greater awareness to some real life situations. Accountability in its most fundamental application is the “ability” to “account” for…filling in the blank for whatever is at stake. I’m grateful for the partnership we have because it takes the passion already present and turns up the heat to move passion to action.
What God does in guiding us to opportunities to “do justice” is something I strongly anticipate…for myself and all of us.
4) Christmas Shopping – It’s still weeks away from Christmas, but some of you are already out there checking off your lists. You are my heroes. As I’ve gotten older and with the changes in our culture, Christmas shopping has become tricky. We all want to give those we love something special for Christmas, but it isn’t easy. Now with our more minimalist younger generation, challenges abound. Fortunately, we are getting help through online lists (like the ones below). Many families want experiences for their children more than toys. We have gone the route of a small toy and then money toward college. These lists help guide conversations and then buying. What would you add?Photo Credit: Lena @WhatMommyDoes
5) Heart-thrilling Music– Our whole family are music enthusiasts. With a son who is a professional classical guitarist, we are beyond blessed with rich beautiful music on a regular basis. I love choral music as well, and although I’ve tried to get Nathan to sing on some of his pieces, it hasn’t happened…yet.
Below you will find two very different choral artists who have given us heart-thrilling performances.
We have all encountered people in life who are bright stars in our universe. They aren’t necessarily those who climb the corporate ladder or win public office. However, in their own niche, in their own small place in a company or community, they are brilliant change agents, people making a difference and moving us to a better situation. Just by showing up.
[Please take the time to share in Comments your experience of such a person – either at work or in your family or friend space.
Organizational change is usually driven from top-down planning and execution. Occasionally, those changes are not received well by the company employees or organizational members. Ownership doesn’t follow and at some point the change fizzles into something altogether different.
Wouldn’t it be wisdom to create successful and sustainable change? What is missing from typical change orchestration? Is change planned in the isolation of the executive conference room or in the company of those most impacted by the change.
Business authors and educators Richard T. Pascale and Jerry Sternin wrote several years ago about the very environment where positive and impactful change takes place. Their piece is titled Your Company’s Secret Change Agents and was introduced to me by a friend in a huge time of change himself. I wondered if his own situation resonated with this piece.
Pascale and Sternin write about the power of positive deviance. it is defined below.
Positive Deviance is based on the observation that in every community there are certain individuals or groups whose uncommon behaviors and strategies enable them to find better solutions to problems than their peers, while having access to the same resources and facing similar or worse challenges.
Five basic steps serve as the backbone of the approach. The 5 D’s are:
Define the problem, its causes and common practices, and articulate desired outcome.
Determine presence of PDs,
Discover their uncommon but successful behaviors & strategies through PD inquiries,
What Pascale and Sternin discovered was the essential component to change embraced by those impacted was the work done to find and learn from those “positive defiants” in the particular community. The practice of PD inquiry sorts out who those persons are and then discovers what they are doing well that others within the workplace or community aren’t. It’s not a judgment as much as a fact-finding mission.
“It’s easier to ACT your way into a new way of THINKING, than to THINK your way into a new way of ACTING”. – Pascale and Sternin
Too often we think our own personal expertise (knowledge) can move us and others to a changed attitude which would then impact practice. For sustainable change to take place (as in habit formation), we figure out what effective practice is and as we begin doing it, then our attitude changes and our knowledge grows. What are your thoughts about this?
The authors quote 6th century Chinese philosopher Lao-tzu in simply and eloquently describing this process:
ABCD is community and relationship driven. It’s not a more resourced agent coming in and trying to fix the problems of a workplace, organization, or neighborhood. It is a “working with process”. Like the PD inquiry, ABCD uses a methodology focused on listening – to individuals and to communities. These listening conversations are geared toward finding the positive deviants within that community…and seeking out their practices, attitudes, and particular knowledge.
Something I ask friends and former colleagues (free-lancing as I am now) often, especially when they are struggling with a top-down decision- and change-making structure is “Who is thriving in your situation?” “What are they doing to thrive?” “What are you doing to add to or contribute to the health of your organization?”
Too often, we get tunnel vision regarding change; thinking we have no other option but to respond…or react. Like Pascale, Sternin, Lao Tse, and also Wendy McCaig…I know and believe in those secret change agents. If you don’t know any, search them out.
Or…become one.
Both/and really. Search them out AND become one as well.
[Do your bosses, your organizational leads, and yourselves a big favor…introduce them to your company’s secret change agents…those positive deviants in your lives.]
This morning I woke weighed down with so much undone that needing doing. A week of travel, as delightful as it was, lends itself to a deep sleep on Sunday night and an early fretful waking on a Monday morning.
Do you have those awakenings? When your mind clears from sleep and you begin looking at the week ahead and think “How am I going to get it all done?” Or “How do I even do it?” Anxiety builds, and depression follows.
That’s how this morning started…and then the heaviness lifted with the simplest thought. A reminder I received just this weekend…a reminder that stirred sweet memories of a woman with huge influence on my younger years…writer Elisabeth Elliot.
On our trip to see family this past week, we had an evening with girl talk. Four generations of women around the dinner table, laughing, sharing, and remembering. [I know men do this, too – how else do they keep all those football, baseball, and fishing trip stories so fresh in their memories?]
In the course of the warm glow of that conversation, my dear sister-in-law, Stacie, reminded her girls of how she counseled with them through their high school angsty moments. She told us she used to quote Elisabeth Elliot‘s own advice to her daughter, Valerie, when she was overwhelmed by life: “Do the next thing.”
[Stacie sounded just like Elisabeth Elliot as well…took me back to when I was her girls’ ages and first began reading Elliot’s books, including her husband Jim’s journals.]
Elisabeth Elliot died in 2015, but through her life she wrote many books that had huge impact on my life. From my teen years. Books that remain treasures today…
For years after, as a struggling mom with young children, I would tune into her daily radio shows – Gateway to Joy – listening to her “square-your-shoulders” walk-with-God counsel. Her manner was both tough and tender as she covered the real stuff of life and how we maneuver through it in the presence of God.
This morning, in the cloud of confusion over where to even begin this week, God brought our dinner table conversation to mind. Hearing Stacie quoting Eliot in that no-nonsense voice of hers made me laugh then, and smile today.
Four little words that brought clarity.
“Today is mine. Tomorrow is none of my business. If I peer anxiously into the fog of the future, I will strain my spiritual eyes so that I will not see clearly what is required of me now…Do the next thing.“ – Elisabeth Elliot
Photo Credit: Twitter, Seven Quotes
