Category Archives: Attitude

Monday Morning Moment – Thriving Under a Narcissistic Boss and a Not-so-random Inspiring Other Story

If you can spell narcissism, then you have made a study of it somewhere along the way. Possibly trying to figure out how to work successfully with a narcissistic colleague or boss…

[Hard topic for a Monday morning but you will have a sweet story at the end.]

Many years ago, in nursing school, the term narcissistic personality disorder came to my awareness during our coursework on mental health. It is defined as “a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others. But behind this mask of extreme confidence lies a fragile self-esteem that’s vulnerable to the slightest criticism.”

Someone can be narcissistic in temperament and behavior without having a full-on personality disorder.

10 Signs Your Boss or Manager Is a Narcissist – Preston Ni

The experience of having a narcissistic boss or coworker is not mine personally. In fact, this dark topic isn’t one I’d prefer to cover…except for an interesting happenstance this past week. So…here we go.

One favorite podcaster you have seen referenced here in the past is Carey Nieuwhof. Last week he published a leadership podcast which showcased a conversation he had with Erwin McManus.

Carey Nieuwhof Leadership Podcast 212: Erwin McManus on How to Spot a Narcissist in Leadership, Overcoming the Need for Approval, and What He Experienced at the Global Leadership Summit 2018

McManus (starting at minute 35 in the podcast) talks about the high incidence of narcissism in top-tier leaders (CEOs, etc). His focus is on megachurch pastors and the battle against pride. His observations were spot-on in many ways. “Humility is best-expressed in a willingness to decentralize power. The more decisions you make, the less humble you are. You can never know you are humble; you can know if you do humble things.”

In Nieuwhof’s shownotes, he highlighted these points by McManus:

A Narcissist has:

A high need for praise because the world needs to be about him.

A view that there is no one in the world who can do something better than she can.

A Narcissist doesn’t:

Ask for help because he doesn’t believe anyone else could ever solve a problem that he can’t solve.

Take risks because if she fails it will completely violate her identity.

Accept responsibility for failure, because in his mind the failure was someone else’s fault.

McManus’ take on narcissism was so insightful, I did something rare – publishing a comment on the podcast. Somehow that comment, commending Carey for such an insightful interview on narcissism, got swallowed up in other comments on how hurtful their associations with Mr. McManus had been. Where my original comment went is a mystery, but as others commented, bouncing off my own, I was drawn into their pain.

Whether or not Mr. McManus struggles himself with narcissism is not the focal point here. As I listened to the podcast again, he never denies his own particular bent. I don’t know him so I can’t say. As a successful mega-church pastor, he, like others, has had his critics (covered in another Nieuwhof podcast).

What is clear, in this interview and the comments below, is the huge emotional cost to those who come under such a leader.

http://www.thornydalechurch.org/5-signs-you-might-be-a-christian-narcissist/

Leadership coach Lolly Daskal has written an empowering piece for those who work for a narcissistic boss. Daskal poses two options for those employees – either quit or “stay and deal”.  Here’s how to stay, in 10 points of action, according to Daskal:

  1. Understand the source – Quite probably your boss is not going to improve. You have to start with that understanding.
  2. Respond, don’t react. Don’t allow yourself to be drawn into a conflict. The narcissistic boss has skills on how to stay on top of any situation. Learn to respond in a way that “keeps you in control of options and choices. If you feel yourself reacting, step away and regain back your control.”
  3. Set clear boundaries. These are for your own benefit. They are a reminder to you of what is right and reasonable in terms of your own operations. Boundaries are essential. You set them for yourself.
  4. Don’t allow them to get under your skin. “Use emotional intelligence to manage your thoughts and actions…remember that any cruel behavior and words reflect badly on the narcissist, not you.”
  5. Don’t feed the beast. “The more you feed the bad behavior the worse it will become. Narcissists surround themselves with only two types of people: those who enable them and those who bite their tongue. Anyone who doesn’t fit into one of these two categories will certainly be fired or banished.”
  6. Don’t empower those who don’t deserve it. “Refuse to follow those you don’t admire, those you don’t trust, and those who lie. Just do your job to the best of your ability and with respect, honor and integrity.”
  7. Fact check everything. Wisdom is to always confirm the facts… especially as far as your work and your work relationships are concerned. No matter what your boss tells you about a situation or a coworker or other work team, as much as you can, be sure you have the facts…before you go too far in your own assessment or putting together a solution.
  8. Don’t argue. The last thing you want to do is argue with a narcissist, because everything you say and do will be held against you. Don’t argue or engage but instead make them invisible–the last thing a narcissist wants.”
  9. Don’t be provoked. Keep your cool. Stay calm.
  10. Stay focused on what’s important. “Working with a narcissist boss means a constant pull to play by their rules and for everything to revolve around them, with no accountability or responsibility when things go wrong. It’s easy to feel angry and frustrated. That’s when you have to take a step back and reconnect with your purpose in being there.” – Lolly Daskal

A Mild Case of Narcissism? – Dana Robert Hicks

As a writer, topics can almost force themselves to be written. I wrestled with this one because maybe it isn’t relevant to most of you….which would be a very good thing. Unfortunately, this topic wouldn’t let go. Then last night, I came across a piece written sometime ago by Joni Eareckson Tada, an advocate worldwide for persons with disabilities. At 17, she became a quadriplegic after a diving accident. That was over 50 years ago.Photo Credit: CBN News

This incredibly gifted and giving woman is the epitome of a person without a bent toward narcissism. She ever points to God and others … empowers others…gives others a voice. She has an accurate understanding of herself, honest about her strengths, weaknesses, and limits. She is diligent and determined to have a positive impact on the lives of those around her.*

[*See article by Carey Nieuwhof below.]

If you’re struggling with figuring out how to thrive under a narcissistic boss, either get out or figure it out. Lolly Daskal’s advice and that of others can help…as well as the refreshing stories of folks like Joni. The light of a life well-lived, no matter the circumstance, can break through any dark place we find ourselves. We can all aim for a life well-lived whatever our work situation, for sure.

Postscript:

“If I were to nail down suffering’s main purpose, I’d say it’s the textbook that teaches me who I really am.” – Joni Eareckson Tada

Whatever our struggle with a difficult boss, we can take that struggle and let it shine a light on our own issues; our own bent and character. If you feel blocked at work somehow, you can respond in bitterness or betterment. You can take heart that learning what being blocked does to your heart and mindset moves you to an understanding of how to grow in ways that no one can block.

Reflections on the 50th Anniversary of My Diving AccidentJoni Eareckson Tada

Joni Eareckson Tada

Joni and Friends

Joni’s Favorite Quotes on Suffering (We would do well to make copies of these and put them at eye-level at our work stations. Perspective.)

What Self-Aware Leaders Know that Others Don’t – Carey Nieuwhof

5 Friday Faves – Tavern Music, Kindness, International Overdose Day, a Film and its Book, and Signs of Fall

Friday! A holiday weekend is upon us here in the US. Labor Day on Monday. Where we live that means this is the last weekend before public schools start their Fall session. On this hot, thunder-stormy weekend, the last sweetness of summer will be savored.

Here are my five faves of the week:

1) Tavern Music – My heritage is a mix of Scottish-English. I’m thinking, because of that, tavern music might be part of my family’s DNA. When Nathan Mills arranges and plays a tune reminiscent of Celtic music, he might come by the joy of it quite honestly.

Hearthstone is an online video card game set in a tavern. The theme music has very much a Celtic feel to it. Beyond the Guitar was actually asked by someone on the Hearthstone creative team to do an arrangement. Here it is for your enjoyment.

2) Kindness – Author Peter Economy has written a couple of pieces on kindness – one on kindness quotes and the other on the impact of kindness when expressed by our leaders.

“There is something incredibly appealing about leaders who place themselves on the same level as their employees without losing their authority as leaders. Tapping into kindness and small (and big) acts of showing your appreciation for your team allows those around you to know that you care–leaving them feeling like their work matters, and encouraging their engagement and loyalty.”Peter Economy

I find my tendency is to think I am kind but that kindness is not necessarily executed in a way others experience. It’s worth a few moments to consider how we think of kindness, what it means and how we could actively and intentionally express kindness at work or wherever else we find ourselves.

Photo Credit: Flickr

3) Overdose Awareness Day – Put August 31 on your calendar for next year. It is International Overdose Awareness Day.  We must bring this out of the closet. #NotOneMore

Photo Credit: Facebook

“Today is National Overdose Awareness Day! It still surprises me on how many people I talk to seem oblivious to this epidemic in our country and throughout the world. In 2017 the official number of deaths was over 72,000 people. (more in 2018) These 72,000 people were Mothers and Fathers, Daughters and Sons. Aunts and Uncles. Just think about how many peoples lives were affected by 72,000 deaths. Addiction is real……..Addiction kills……..Lets all get together and find ways to talk about this beast that kills more people than car accidents, guns, breast cancer, The Vietnam War. I pray that my Facebook friends never have to be touched in anyway by the Overdose of a loved one. Unfortunately, the math says …………..you more than likely will.”Jeanne Barney

4) A Film and Its Book – A strangely titled little book continues high on my top 5 books for recreational reading. It is:

The Guernsey Literary and Potato Peel Pie Society – Mary Ann Shaffer and Annie Barrows

Photo Credit: East Ridge News Online

This book gives the reader a glimpse into the lives of those who endured the 5 years of Nazi occupation of the English Channel islands during World War II. It is a story mixed with deep affection, dry humor, long grief and sweet romance. I highly recommend this book to anyone – men or women.

This year marked the debut of the film of the same name (aired on Netflix in the US). I’m so thankful Netflix picked it up otherwise we might have missed it altogether. Such a lovely film, true enough to the book, and a feast for the eyes. Several actors from our beloved Downton Abbey are part of the cast. You will love it…trust me.Photo Credit: Battle Royale With Cheese

The Guernsey Literary and Potato Peel Pie Society – Trailer

5) Signs of Fall – This week has been hot and humid, but still there were signs of Fall all around us. Pumpkin spice has entered all of our coffee shop experiences again. Our young ones are back in school. The geese have taken wing for distant places again..

Photo Credit: Max PixelAnd Dave’s garden has the messy, overgrown beauty of late summer. Last blooms pushing out and flowers turned to seed for the birds to eat and scatter. Early brown leaves and surprise buds that couldn’t wait until Spring. Welcome Fall, my favorite season of the year.

What signs of Fall do you love…or not so much?

___________________________________________________________________________

Hope your weekend is filled with kindnesses.

Bonuses:

“To know the will of God, you need an open Bible and an open map.” – William Carey

http://www.songhanhphuc.org/raising-our-kids-near-their-grandparents-is-the-greatest-gift-we-could-ever-give-them/

Skim Reading Is the New Normal. The Effect on Society Is Profound – Maryanne Wolf [Along these lines, check out On Reading Well by Karen Swallow Prior]

Charlotte Non-profit Restaurant Hires Those Considered ‘Unemployable’ – Meilin Tompkins

Photo Credit: Quotes Gate, Facebook

Ethics in the Workplace: 5 Ways to Honor Christ from Cubicle to Boardroom – Leah Marianne Klett

Tulane Psychiatrist Wins National Award for Research that Shows How Trauma Seeps Across Generations – Keith Brannon

The video below is a biopic on a neighborhood near and dear to me heart in the Richmond metro area. For you, Lakesiders:

5 Friday Faves – Pursuing Truth, Giving Voice to the Voiceless, Connecting Skill, Biomedical Treatment for Autism, and an Antique Store Experience

Friday has come…and gone. Finishing up this Faves on an early Sunday morning. Summer has wound down. School starts here in a week. Family visits. New babies. Friends back in town. Lots going on. Still…wanted to close the week out with my faves…and you.

1) Pursuing Truth – Deception is a problem of the culture that can become very personal. When something is spoken through public media as if it’s true, or someone we know speaks with confidence and authority, we are tempted to believe it is true…without weighing its validity. This is not always the case…in fact, too often we must sift through motives and spin to get to the meat of the matter.

From the time our children were little, we have tried to teach them how to sort out what is true. In the culture today, celebrities opt out of critical thinking by saying such things as “your truth”.

There is truth. How can it be colored so many individual ways?

I’m very thankful for the opportunity for table talk even today with our adult children. Sitting over dinner discussing faith, politics, and society…along with music, film, babies, and the latest technology.

I’m also grateful for friends who can be worlds apart on some ideologies but are bound together by relationship. They teach me so much. In fact, I have sought out some friendships, in the beginning, for those very differences. These are people whose passion and determination in living their passions. They help me make sure I haven’t pigeon-holed a certain worldview without considering what is winsome about it.

Nothing has changed about my belief in a good God…that deepens as I get older.  He will answer for Himself one day, as He chooses. On what may have confused any of us, in our human frailty, about both His justice and mercy. I will also answer one day about my own grasp of that and how it influenced my dealings with others.

I do believe that God has given us a guide for life in the Scriptures. I don’t understand it all, but I would not be so bold as to throw out some parts while I cling to others. Absolutely sure He can protect His own story through the ages…from getting lost in translation.

Anyway, what do you think about pursuing truth? It doesn’t happen without intentionality. We are being blasted with “someone’s truth” most all the time. Growing weary of pursuing truth would not go well for us.

Pursuing the Truth Requires Modesty About OurselvesMona Charen

Monday Morning Moment – the Essence and Ethics of Spin in Our Work, Our Politics, and Our Community – Deb Mills

2) Giving Voice to the Voiceless – Two friends and I are doing a study together, along with many others online. It is  Arise: a Study on God’s Heart for Justice. Easy to do – very thought-provoking and convicting.Photo Credit: IF Gathering

It’s a six-week look at God’s heart for justice and came at just the right time for me. Some of us are deeply engaged with turning stories of injustice into hope and healing. I am not one of those but so want to be.Photo Credit: IF Gathering

3) Connecting Skill – Benjamin P. Hardy is a writer that I follow. He is an organizational psychologist and writes on motivation and productivity. This past week, his post had an intriguing title: The Most Important Skill for Interacting with People . Definitely worth a read, but I will also tell you what that skill is:

Compassion/Consideration

Photo Credit: Carl Richards, New York Times

“If you treat every person you meet like they are dealing with a serious challenge, you’ll be right more than half the time. If you entreat people with love, kindness, empathy, and discernment, they will appreciate you so much.

You could change someone’s life today. You could potentially save someone’s life today. You could also indirectly change countless other lives through the ripple effects of making just one person feel heard and seen.

Send the text to a friend.

Make that call to a loved one.

Apologize to a co-worker or employee.

Wrote William Shakespeare, ‘They do not love that do not show their love.'”Benjamin P. Hardy

The Most Important Skill for Interacting with People Benjamin P. Hardy

Ask Yourself: What Burdens Is That Other Person Carrying?Carl Richards

4) Biomedical Treatment for Autism – [This is fascinating to me, but I have some idea how hard this could be to read by parents trying to make decisions about what’s right for their child with autism and the rest of their family. So please bear this in mind, while you read.]

During a conversation this week with a young mom who has a child diagnosed with autism (Autism Spectrum Disorder), my concept of food as intervention was rocked. In her determination to rid her child of the ravages of autism, she is following the counsel of a renowned local pediatrician,  Dr. Mary Megson.  Her approach with autistic children includes intensive testing of biological factors and then applying biomedical measures as appropriate for each child’s findings.

I’m not going into the specifics, but my friend has changed up her child’s diet and has also added a long list of supplements each day. Who would even imagine that giving cod liver oil to a child would have impact on autism? I know her sweet child and the changes I’ve seen just in the last few months are remarkable. The video below captures what another mom did for her son and the difference it made. [Don’t be overwhelmed by all the interventions…every family must decide for themselves what they can believe and manage/afford in the care of their child with autism.]

From my friend’s experience and my wonder at this strange disorder, this type intervention is definitely something to consider…for a season, for the sake of a child. There are just so many diets out there, so I can’t imagine how parents make their decisions. Hopefully the benefits outweigh what can be very isolating and divisive between people who care about each other.

Changes in Attitudes, Changes in Latitudes – Ronald E. – one father’s story

5) An Antique Store Experience – This week I was home visiting my family in Georgia. My sister-in-law is an amazing crafts-person – taking dreary scuffed-up (albeit much loved by someone in the past) old furniture and bringing them to life again. She knows all the best antique shops where others do the same sorts of re-purposing and “up-cycling”.

[Someone took a tv cabinet and made it into a beautiful display piece. Do you see the doors of the cabinet were made into the shelving? And how about an artsy chandelier made from bed springs?!]

[Chenille takes me back to childhood before our comfy modern fabrics…when chenille was the softest bed cover to wrap up in.]

RVA Antiques – a Happy Place – Deb Mills

Saturday Short – Sweet Plans for a Day in River City – #RVA – to Celebrate That Lovely in Your Life – Deb Mills

That’s a wrap on this week’s favorite finds. Please favor us with some of yours in the Comments section below. Have a splendid end-of-summer weekend. Be gentle with yourself and with those you meet…you just never know what it will mean.

Bonuses:

Beyond the Guitar – “I’m in a Video Game” – Nathan Mills

YouTube Video – The Chosen – This Movie Changed the Way I Feel About Christmas – The Shepherd Pilot Episode – Don’t miss the ending.

Quote:

Unhinged. My choice word to describe how I’ve felt all week culminating in a Friday to which I awoke with my eyes being super swollen. I’m wearing an outfit I’m 99% sure I already wore this week (hey, I blame it on being European for a short season & go ahead and judge me as though you’ve never done the same). I’ve slept horribly all week because of worry and stress waking up around 4.

I decided I was going to redeem Friday, eat a croissant, have good coffee, and read a book. Please note the weird lighting and spilled coffee in the background. Because this is actually my life.

The book I’m reading is about a surgeon who during WW2 lived in China and served the Lord and the people there until his premature death. A friend asked me where and why I find books like this and suggested I read something lighter (sometimes I do). This morning it hit me that I know the answer why.

Gravity.

The gravity of a life lived before the Lord in a selfless, sacrificial way calls into reckoning my frivolity and selfishness. I need gravity because far too often I am unhinged and need to be reminded that who I am in Christ, swollen eyes/outfit/sleepless soul/etc., is enough because it doesn’t depend on me. God takes my unhinged-ness and allows me to cast my burdens on him.

And I’m working on it. Praise God. – A Friend, with permission

3 Ways Senior Leaders Create a Toxic CultureRon Carucci

The Dangers of Distracted ParentsErika Kristakis

Photo Credit: Housekeeping 101, Facebook

Photo Credit: Marianne Wink, Facebook

Monday Morning Moment – the Endearing, Enduring Multipliers in the Workplace

Photo Credit: Amazon.com

[Adapted from the Archives]

For several years, we had the great privilege of living and working in Cairo, Egypt. My husband directed a Middle Eastern Studies program. I helped him oversee the comings and goings of bright, energetic 20-somethings. When the work, heat, or press of city life became too much, we would escape to the Sinai and the Red Sea. Usually the resort town of Ras Sudr was our quick and quiet get-away, where we could take a weekend just to clear our heads with blue skies and salty sea air.

This time, we went for a week to Dahab, on the far side of the Sinai. r_seaman@hotmail.comPhoto Credit: Egypttailormade.net

Dave was finishing his time in this director role and would take a short sabbatical in the US. We would then return to Egypt, this time for a regional consulting job, guiding the expansion of these study centers.

We were tired, and a consulting job was a dream, with the prospect of just giving a hand to other directors – not nearly the intensity of being responsible for so many young people.

Driving the long road to Dahab, through the calming desert of the Sinai, kids in the backseat, Dave got a phone call.

Whoever it was on the other end, (Dave hadn’t called him by name), the conversation, from my side, was warm and affectionate at first, and then serious. As they talked, visible goose bumps rose on Dave’s arms. Goose bumps on a hot deserty day in Egypt?! I knew no one had died from his side of the conversation, but something huge was clearly being introduced by the caller.

When the call ended, I got the details. Dave spoke quietly so the kids wouldn’t be distracted by a call that could change the course (and geography) of our lives. The person on the other end of the conversation was his dearest mentor – a man for whom he had the deepest respect, even love. On the phone call, he had asked Dave to consider not taking the job of consultant but to take a job with him where he would have even more leadership responsibility. Supervising many more than a couple of dozen 20-somethings in one city. This job would require him to provide leadership to about 100 people spread over 6 different countries AND we would have to move from our beloved Cairo.

Thus, the goose bumps.

Dave did walk away from the “easier” job of consultant to take on the much larger, scarier job his mentor asked of him. We did eventually break the news to our children that we would be moving away from Cairo to a whole new country of possibilities and friendships. It was a stretching move for us (more so than our original move to Cairo), and it was a job and situation we would never have aspired to…were it not for this mentor…this multiplier of leaders.

Liz Wiseman has written the most incredible book on leadership – Multipliers – How the Best Leaders Make Everyone Smarter . Her book describes this mentor of my husband as if she knew him personally. Wiseman is the president of The Wiseman Group, a leadership research and development firm, headquartered in Silicon Valley, California.

Blog - Liz Wiseman

Photo Credit: LiveIntentionally.org

I first heard her speak at the Global Leadership Summit. Her presentation centered on a more recent book Rookie Smarts. This engaging young woman clearly has had multipliers in her own life and has obviously learned from some diminishers as well.

On the inside cover of Wiseman’s book Multipliers, she defines the terms “Diminishers” and “Multipliers”:

“The first type [diminishers] drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum [the multipliers] are leaders who use their intelligence to amplify the smarts and capabilities of the people around them…These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations.” – Liz Wiseman

Have you ever been in a job where you felt your wisdom, understanding, experience were being drained right out of you? As if you were getting stupider and stupider? That can happen…or at least the sense of it happening is so strong it might as well be real. Some of this we must own ourselves, and some of it is owned by our leaders.

[Sidebar – It’s not like diminishers are evil people. Possibly, their focus is so tuned to the endgame that people and processes get lost in the pursuit. I believe if ever they have an “aha!” moment, maybe through the multipliers in their own lives, they could change their habits and disciplines…especially those who become accidental diminishers – in video at minute 28:35.]

This mentor of Dave’s was/is a Multiplier. For much of Dave’s professional life, this man has “popped in” and pressed my husband to reach farther than he might have in his career.

I want to be this sort of leader myself – this one who inspires confidence in others, who sees the possibilities, who risks by giving over control to another, who stirs thinking and enlarges the lives of those in his/her circle of influence…a circle that’s widely inclusive.

Being a leader is a humbling, stretching experience and, for the sake of those under our watch in the workplace, we want to offer the best leadership possible. We can all fall into habits over time that diminish others. Forging disciplines that keep us from doing so is wisdom. Note them from Liz Wiseman’s book:

Photo Credit: Wikimedia Commons

Wiseman also talks about leaders as change agents – do we reserve the right to make the final decision every time or do we wrestle through decisions with those most affected by them? The latter can definitely be more messy but is also more effective and honoring.

“Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence…He’ll outstretch all your capabilities to make it happen. He is highly demanding, but you feel great. You know you are signing up for something that will challenge you on a daily basis for many years to come. You will challenge yourself and all your capabilities…Exhilarating, exhausting, challenging, gratifying. He’s a big source of energy. He is a source of power and a tail-wind for what we do.”  – Liz Wiseman

Thank you, Liz Wiseman. You are a wise woman (I’m sure you get this all the time…couldn’t resist). Thanks also to that unnamed mentor and multiplier in my husband’s life…and to all those multipliers in my life’s journey.

Read Wiseman’s book. [If you watch this video, you will want to buy the book…if I haven’t already sold you.] I’d love to hear your stories of multipliers in your life…and any diminishers that you learned from but (hopefully) were not diminished in the season you were together…maybe you became a multiplier in that person’s life. Journey strong, Friends.

Multipliers – How the Best Leaders Make Everyone Smarter by Liz Wiseman with Greg McKeown

Photo Credit: Leadership Natives

Leadership Natives – About Multipliers

YouTube Video – Leaders as Multipliers with Liz Wiseman

Multipliers Quotes from GoodReads

Monday Morning Moment – How an Accidental Diminisher Becomes a Multiplier – Deb Mills

2013 Global Leadership Summit Session 3a: Liz Wiseman

Brian Dodd – 4 Leadership Lessons From Mt. Rainier and the Inc. 500 Fastest Growing Business List – another example of a Multiplier

Monday Morning Moment – Chuck Lawless on Executing Positive Change

Photo Credit: Maxpixel

A conference room table is much more winsome than rows of chairs facing the front of the room. At least for me. Chairs facing each other give the impression that all those at the table have a voice. Enlarge that to an organizational level. Especially related to change. When employees understand some sort of change is necessary for the growth of the organization, then having the opportunity to speak into that change has tremendous value.

Not just for embracing the change but for the execution of the best change possible.

A few years ago, I had the opportunity to be on a board of directors of a private international school in another country. Also a parent of students in that school, it was easy and satisfying to engage in the various problems and challenges the board faced for the sake of the school. Initiating change was always a part of that. Early on during my tenure on the board, I saw how difficult it was for the average parent to get the ear of the board. This was grievous to me that I had more influence than most of the parents on decisions affecting all our children’s school situation.

Out of this personal pressure point, a parents’ organization was birthed. It was a difficult labor, but worth all the effort in terms of trust-building and overall outcomes. Photo Credit: Better Together, Balcony People, Deb Mills Writer

Theologian Chuck Lawless has written an article on executing change. His focus is the church but his succinct 10 thoughts are relevant to any organization. See what you think:

  1. The healthiest organizations are always in a state of change.
  2. All generations can be opposed to change.
  3. People want to know the “why” behind the change.
  4. Their opposition to change isn’t always a personal attack on the leader.
  5. They might oppose change (in the church, on their team or subset of their organization) simply because that’s the only place they have a voice about change.
  6. Some aren’t opposed to the change; they’re opposed to the process.
  7. The best change agents take their time to secure support.
  8. Our assessment of opposition could be overly optimistic.
  9. A vote for change is not a guarantee of support for that change.
  10. Often, any immediate chaos caused by a change settles down after that change is done.

Photo Credit: Flickr

Thinking back on the formation of that parents’ organization, we learned the wisdom of securing feedback early from those most affected by the change. Feedback well before the roll-out of the change. We also gained an understanding of how “knowledge is power”.  Parents who had access to the knowledge of looming change as well as an avenue to speak into that change became advocates and influencers for the change.

Who are your critical thinkers? Those folks on your team who think deeply about work and the processes at work that affect personnel. Not all of them are the greatest cheerleaders and definitely not just the isolated inner circle of leadership.

Are we willing to value and seek out the critics, skeptics, naysayers, contrarians? If our ideas are so fragile that we can’t bear the input of these folks, how can we press these ideas on a whole organization? If we only take the input of those consummately agreeable with our ideas, then do we avoid, even lack, the feedback that could launch our ideas toward the most favorable change?

Business writer Oliver Staley gives organizational psychologist Adam Grant‘s take on the positive impact of the disagreeable giver – in regards to change:

Cheerful and helpful workers are beloved by their bosses, and just about everyone else, really. Enthusiastic optimists make for great colleagues, rarely cause problems, and can always be counted on.

But they may not necessarily make the best employees, says Adam Grant, the organizational psychologist and Wharton professor.

The agreeable giver may seem like the ideal employee, but Grant says their sunny disposition can make them averse to conflict and too eager to agree. Disagreeable givers, on the other hand, can be a pain…, but valuable to an organization, Grant says.

They’re more likely to fight for what they believe in, challenge the status quo, and push the organization to make painful but necessary changes, he says. And because they’re stingy with praise, when it’s offered, it generally can be trusted.

Disagreeable givers “can get more joy out of an argument than a friendly conversation” and be tough to work with, Grant says. But for organizations eager to avoid complacency and determined to improve, they also can be invaluable. – Oliver Staley

In Chuck Lawless’ 10 Thoughts, he doesn’t speak outright about disagreeable givers, but they are present and valued. One of Lawless’ readers, Jerry Watts, commented with this insight: “One time, in a culture far-far away, I heard a pastor say, ‘People aren’t afraid of change, they’re afraid of loss.’ – I thought those were good words to remember. After 40+ years, I have discovered that change is okay as LONG AS you don’t mess with me.

Change does mix loss with gains. When personnel have the opportunity to grieve ahead of time, their problem-solving acumen is sparked to help drive a better change, not just for themselves but for the organization as a whole. Is it messy including more people in the decision-making? Of course…but the process for everyone yields far more meaning and understanding.

The Best Employees Are Not the Agreeable Ones, According to Adam GrantOliver Staley

Changing Company Culture Requires a Movement, Not a Mandate – Bryan Walker and Sarah A. Soule

Negotiating Change – the Key to Survival in the 21st Century – Grande Lum

4 Ways to Face the Challenge of Disruptive Change – Ron Carucci

YouTube Video – Adam Grant and Beth Comstock – How Non-Conformists Change the World – Change Makers Book Club

Monday Morning Moment – On Silos and Tribalism – Taking “Us” and “Them” to a Better “We” – Deb Mills

Monday Morning Moment – When Your Work Culture’s In Trouble – with Matt Monge

Photo Credit: Career Addict

Business thought leader and writer Matt Monge is my go-to guy on company culture. The fact that he also struggles personally with depression tenders my heart to what he has to say. He is a straight-talker. Courageous, transparent, and caring. Monge knows toxic work cultures. He is consulted to help fix them, and through his writing he gives generous help to all who struggle to thrive in a culture that makes that a challenge. Take heart, those of you currently in troubled work cultures. Once you have identified what the murkiness is about, you can then act to clear it out…or, if necessary, you can clear out. You have options.

Below you will find Monge’s piece 7 Signs Your Culture Is In Trouble. Click on the link to go further into depth on what these mean.

  • Your culture is in trouble if your CEO is a toxic leader. Matt Monge delineates this further in his article 10 Traits of Ego-driven Leaders. Employees and teams can experience huge shifts in their own thinking and behavior toward each other and customers, just in response to top-down influence. Beware of mission drift also.
  • Your culture is in trouble if poor managers are allowed to remain poor managers indefinitely. This is sad for both the manager herself and the team under her. When a company is frantic with reacting to the demands of toxic leadership, the simplest processes of feedback, teaming, and  development take a backseat. Everyone suffers.
  • Your culture is in trouble if humanness and vulnerability are absent. In a troubled work culture, trust deteriorates. The bottom line is the driving force. Keeping one’s job and the perks of that job trumps everything else that might have once mattered in a work culture.
  • Your culture is in trouble if accountability is misunderstood and only selectively applies. Healthy accountability is meant to be a two-way process. Leaders and subordinates are best-served when they have open communication and transparency is high. An employee is much more open to accountability when he sees that his leaders also submit to the accountability of others.
  • Your culture is in trouble if people aren’t learning much. Opportunities for training and growth are signs of a healthy environment where employees clearly matter to the organization.
  • Your culture is in trouble if teams and departments have ongoing problems performing their core functions. This is a glaring sign of trouble. When performance is off and morale matches it, a cry for help is being sounded. When personnel just don’t care, something has to be done to turn that around. What that something is and who is capable to doing it can be sorted out by both managers and employees. Punitive action is not the answer.
  • Your culture is in trouble if executive team morale is low. This speaks to the ripple effect starting from a toxic CEO, through the organization and then back up the chain-of-command. Morale, as we know, has a huge impact on performance. When the executive team is struggling with low morale, reflecting that of the company, then it’s to the point that someone from the outside must come in to help correct course. This takes enormous vulnerability on the part of the executive team.

Having come through a cancer diagnosis, my experience is that it’s better to know what’s going on than to remain in the dark…or that murkiness of knowing something is wrong but you’re not sure what.

Once we identify what the struggle is with our work culture, we can begin to rectify our situation. Some things we may have little control over, but what we can change, we must.Photo Credit: Venture Lab, Pauline James

Business writer Joanna Zambas has given us examples that mirror Matt Monge’s list on company culture (see links below). One of her lists celebrates companies who have made culture a priority.

25 Unmistakable Signs of a Bad Company Culture – Joanna Zambas

20 Examples of Great Company Culture – Joanna Zambas

Southwest Airlines made Zambas’ list. It is my favorite domestic airline. Mainly because of its customer service. However, that customer service is rooted in a work culture that is very pro-employee. Photo Credit: Business2Community

I know that first-hand because of my contact, over many years, with one Southwest employee. Her kindness, demeanor, and consistent care at every touchpoint have demonstrated to me the very heart of this company.

My hope for all of us is that we can work toward a company culture like this one…bottom-to-top if necessary. For you as company leaders, you may not see this or any such piece…but I hope you can be encouraged or re-energized to grow such a culture. The impact will nothing but positive…you know it somewhere in that leader heart of yours.

7 Signs Your Culture Is In TroubleMatt Monge

YouTube Video – Matt Monge: Speaker, Writer, Leadership & Culture Expert, Depression Fighter

What Not to Do When You’re Trying to Motivate Your Team – Ron Carucci

Turnover Trouble: How a Great Company Culture Can Help You retain Your Best Employees – Emma Sturgis

Monday Morning Moment – Kindness Over Cleverness – Work Culture Where Employee Satisfaction Impacts Marketing – Deb Mills

5 Friday Faves – Harry Potter vs. Lord of the Rings, the Thai Cave Rescue, Pizza Memories, Friends Through Thick & Thin, and Returning the Favor

The weekend is here! My favorite finds of the week are below. Add your favorites in the Comments below:

1) Harry Potter vs. Lord of the Rings – From books to movies, we have a favorite between these two – Harry Potter or Lord of the Rings. They fall in a similar genre of stories about exploits, wizards and wonders. We happen to be Lord of the Rings fans. Nathan Mills of Beyond the Guitar has arranged a mash-up of melodies from both films. All the feels.

For those of us who follow Nathan’s career, he was also featured again this week on the Rising Tide Startups podcast. Check it out here.

2) The Thai Cave Rescue – We all celebrate the Thai Cave Rescue where national and international forces came together to accomplish the impossible. The rescue of 12 boys and their coach, from deep in a mountain cave, trapped by rising waters. Photo Credit: CBS Philly

Engineers, divers, doctors, and so many others turned this story from tragedy to triumph. A miracle, really. Not without loss. A former Thai Navy Seal diver, Saman Kunont, died while they they were setting up oxygen lines for the rescue. His death most assuredly helped those who would later be successful in bringing the boys and their coach to safety.

Did the World Care More About the Boys in the Cave Than Other Kids in Crisis?Malaka Gharib & Marc Silver

3) Pizza Memories The food we enjoy often has memories attached to it. Biscuits and gravy are a comfort food that takes me all the way back to childhood. My mom, on her days off, happily making up homemade biscuits and gravy – patting out the biscuits onto the pan and, while they cooked, standing over the gravy, constantly stirring it into perfection. Just the mention of Tang orange drink takes me back to Red Sea family respites from our crazy Cairo life. We stayed in quite affordable hotels offering the loveliest local food. What looked like orange juice on the breakfast buffet was Tang, and it meant we were away from the big city – with all the nurture of blue sky and fresh sea air.

Pizza memories return us to places and people that continue to be endearing. My years of teaching at Yale University in New Haven, Connecticut, included lunches and suppers out, lingering over the great food of local eateries. New Haven pizza is well-known through the US. The culinary styles of pizza vary from the thin charred crust of New York and Chicago pizza to the cheesy, deep dish Greek pizzas.

My best food memories of New Haven center on an old campus favorite with the unlikely name of Clark’s Dairy (it was also an ice cream shop). Name changed to Clark’s Family Pizza & Restaurant.  There our order was always the same: coffee and the Feta cheese and sausage pizza. Photo Credit: Yelp

Your Guide to the Best Pizza in New Haven – Munchies

Tony and Lucille’s Little Italy Restaurant – Best calzones I’ve ever tasted

Where do your favorite pizza memories take you?

4) Friends Through Thick & Thin – “Don’t forget to crowd your calendar with depression this week”, said no one ever. I was really looking forward to this week…then dark thoughts and their resulting lethargy fell over me like a suffocating wet blanket. I could still manage most of the usual stuff, but the very things that would have lightened my heart required me to get myself there…and it just didn’t happen.

Friendship that endures, over time and trouble, is an amazing gift. People you know will be there, not just for you, but for those you love also, are such a treasure. I hopefully am a better friend because of those who have stuck with me through the years, even when I wasn’t at my best. Friends like this one who missed me…when a no-show.

No judgment. No advice. No rejection. Just care. The note went on to give updates about her family which were a delight to hear/read.

In her bestselling book Kitchen Table Wisdom, Rachel Naomi Remen writes:

“I suspect that the most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention. And especially if it’s given from the heart. When people are talking, there’s no need to do anything but receive them. Just take them in. Listen to what they’re saying. Care about it. Most times caring about it is even more important than understanding it.” – from Therese Borchard’s 8 Ways to Help a Friend or Family Member With Depression

When we struggle and seemingly remove ourselves from others… maybe we do need to be left alone for awhile. Mostly, however, we just need to be invited in, even in our diminished states. Does this resonate?

Keeping Friends When You Have Depression Is a Challenge – Jennifer Smith

What If Everything You Know About Depression Was Wrong? – Now This (Op-Ed)

Six Ways Jesus Fought Depression – John Piper

5 Things Christians Should Know About Depression and Anxiety – Brandon W. Peach

5) Returning the FavorMike Rowe is this funny, larger-than-life TV show host and writer. He currently stars in a web series entitled Returning the Favor. The goal of this production is to discover and showcase the lives of regular folks who are doing good in their neighborhoods. Then Rowe, through various means, surprises this local heroes with some sort of monetary gift and national recognition. I never knew about him or his work until this week, so now, except for the money part, I want to return the favor and recognize the good he does.

These are my five favorite finds. How about you? Anything that energized your week, brought a special kind of joy, or you just found funny? Share it with us.

Have a splendid weekend with those you love or those who could do with a bit of your love.

Bonuses

[First fruits of a summer garden – thanks to Dave.]

We Really Need to Stop Complimenting People on Weight Loss – Abby Langer

Grey’s Anatomy Give Peace a Chance – Derek & Isaac – Season 6, Episode 7 – a great script, on being a surgeon and on being a patient who has already endured terrible suffering but putting his trust in the surgeon:

How to Write With Style: Kurt Vonnegut’s 8 Keys to the Power of the Written Word – Maria Popova

Justice Is a Gospel and Ecclesiastical Issue – Chip M. Anderson

https://www.yourmodernfamily.com/way-talk-children-becomes-inner-voice/?utm_source=feedburner&utm_medium=twitter&utm_campaign=Feed%3A+yourmodernfamily+%28Your+Modern+Family%29

Oley Brothers Are New Owners of Richmond’s Westhampton Pastry Shop – Tammie SmithPhoto Credit: Yelp

Worship Wednesday – Undivided – First Call

Photo Credit: Every Day Is Special

I appeal to you, brothers, by the name of our Lord Jesus Christ, that all of you agree, and that there be no divisions among you, but that you be united in the same mind and the same judgment. – 1 Corinthians 1:10

Eager to maintain the unity of the Spirit in the bond of peace. There is one body and one Spirit—just as you were called to the one hope that belongs to your call— one Lord, one faith, one baptism, one God and Father of all, who is over all and through all and in all.Ephesians 4:3-6

But he, knowing their thoughts, said to them, “Every kingdom divided against itself is laid waste, and a divided household falls.” – Luke 11:17

“Always pull from the same end of the rope.” This was the marriage advice given to Nathan and Bekkah by a couple of strangers. An older man and woman came up to Bekkah after one of Nathan’s concerts and just engaged her in conversation. Over the course of their chat, they gave this young couple a jewel of wisdom…not just for marriage but for life…

“Always pull from the same end of the rope.”

We live in a divided world.

Even in the church, the unity God means for us to have with one another is constantly under fire. By our differences, our ambitions, and our passions. How do we link arms when offenses and attitudes and preferences loom large? Sometimes larger, if we are all honest, than our calling in Christ.Photo Credit: Paul Lee, Heartlight

God help us…and He will.

In my regular Bible reading this morning, in Nehemiah 3, God displayed a beautiful picture of unity. Nehemiah, a cupbearer for King Artaxerxes, heard of the distress of the Jews in the broken-down city of Jerusalem. He was personally moved to action on their behalf and asked leave to go help them. He would undertake supervising the great task of the rebuilding of the wall around Jerusalem.

Throughout chapter 3 of Nehemiah, you read the phrases “after him” or “next to them”. Nehemiah recorded name after name of the men stationed one beside the other, doing the work of rebuilding the wall. In Nehemiah 4, when the local authorities felt threatened by the work, they did all they could to demoralize the workmen. Even to the point of inciting fear for their lives. Nehemiah, for the sake of the workers and the work, assigned half of them to shifts repairing the wall and half to stand ready with spears. In fact, even those laboring on the wall would have their weapons at hand. Ready to fight for each other whenever necessary…whenever the alarm is sounded.

“In the place where you hear the sound of the trumpet, rally to us there. Our God will fight for us.” – Nehemiah 4:20

This is unity.

The determination to be one together…as in a part of the whole…as we see in the unity of God in Three (John 17:22). The conviction that division, no matter the worthiness of the reason, robs us of our power and influence Robs God of His glory in His people. The humility and courage to root out division – with our work tools in one hand and our weapons in the other.

“By this all people will know that you are my disciples, if you have love for one another.” – JesusJohn 13:35

In an era sadly in the past, churches would, as needed, call themselves into a solemn assembly. This wasn’t just a share around a campfire, or a “confess fest”. A solemn assembly provides the setting for a deep dealing with sin in the church. Division, unholy and self-serving, can only be rooted out by corporate prayer and repentance.

Each of us can make a difference in the lives of our families, our churches, our cultures by refusing to be divided against each other. If we are willing to walk humbly and biblically with each other.  Working with one hand and holding God’s Word (toward love and against division) with the other. We are rarely given the option, in Scripture, to just walk away. To be repulsed by what we think is wrong; to pull ourselves out of the work and relationships; to just walk away.

[If an enemy threatens…we have God’s instructions as well…and His power fighting for us. However, to just abandon one another, especially to an enemy…and weaken the work and our witness? This is not the answer. Dealing with an enemy that divides us takes great wisdom, faith, and both courage and humility. Pointing our fingers at another is part of the problem, and we all know it if we would open our eyes to it. However, confronting the enemy in wise and Godly ways, may be required of any or all of us at some point in our lives. Remembering also that our enemy is spiritual more than physical.]

When we are having a hard time in this work of being in unity, Dave and I sometimes run through the names of people who give us hope. Those whom we know will always hold the rope for us if we are dangling off the edge of a cliff. Those also for whom we would do the same. It’s an exercise that helps us remember that God calls us to fight for each other…for those most worthy and even those, in our estimation, least worthy… In actuality, we are not the judge of this, God is. It is God who is worthy and He calls us, in His strength, to stand with each other. Alongside each other. Undivided.

Take a moment to savor the singing of this song Undivided by the vocal trio First Call. In this rendition, they are joined by Wayne Watson, Larnelle Harris, and Steve Green – all pioneers in contemporary Christian music.

[I get cold chills every time.]

Worship with me to Undivided by First Call:

We may worship different ways
We may praise Him
And yet spend all of our days
Living life divided

But when we seek Him with open hearts
He removes the walls we built
That keep us apart
We trust Him to unite us

In our hearts, we’re undivided
Worshiping one Savior, one Lord
In our hearts, we’re undivided
Bound by His spirit forevermore
Undivided

It doesn’t matter if we agree
All He asks is that we serve Him faithfully
And love as He first loved us
He made us in His image

And in His eyes, we are all the same
And though out methods they may be different
Jesus is the bond that will remain

In our hearts, we’re undivided
Worshiping one Savior, one Lord
In our hearts, we’re undivided
Bound by His spirit forevermore
Undivided

In our hearts, we’re undivided
Worshiping one Savior, one Lord
In our hearts, we’re undivided
Bound by His spirit forevermore
Undivided*

Put on then, as God’s chosen ones, holy and beloved, compassionate hearts, kindness, humility, meekness, and patience, bearing with one another and, if one has a complaint against another, forgiving each other; as the Lord has forgiven you, so you also must forgive. And above all these put on love, which binds everything together in perfect harmony. And let the peace of Christ rule in your hearts, to which indeed you were called in one body. And be thankful. – Colossians 3:12-15

*Lyrics to Undivided written by Melodie Tunney, 1986

First Call Music

Don’t Give Up – Jon Bloom – Desiring God

Monday Morning Moment – Laughter in the Hallways – Workplace Humor

Photo Credit: Arkadin, Sophie Huss

Michael Kerr makes a living with Humor at Work. His video  “It’s Monday Morning!…I can’t wait to go to work.” is the stuff of wonder. Wasn’t there a time you couldn’t wait to get to work? If never, or especially not today, then you could start with lightening your workday baggage with lightening your heart.

Photo Credit: Awesome at Your Job Podcast

Kerr talks about using three mental tools – 3 R’s – to shake-up your perspective in a happy way:

  1. Reframe – Stress is one person’s take on a stressor. Where the voices in our heads take us isn’t necessarily how the situation will play out in reality. So wisdom is to “practice playing with the voices in our heads”. Reeling in our negative reactions to stress isn’t about stuffing them but about turning them into healthy (and potentially) humorous responses. My husband and I have a couple of mantras – lines from an old Western movie titled Silverado – that we use to lighten a situation:
    “It’s working out real good.” – Danny Glover responding to a question of how he was; bloody, beaten, and unscathed by it, in his resolve to get the bad guys.                                                                   “That ain’t right and I’ve had enough of what ain’t right.” – again, Glover.                                                                                                                     YouTube – Silverado – Film Clip – Ready for Revenge
  2. Reward – Kerr prescribes attaching a reward to something that is stressful. Say if there is a specific type of meeting or a particular colleague that stresses you out. Put a reward in place that you can go to after those meetings/encounters. It doesn’t have to be chocolate. It can be a walk around the building – inside to say hi to encouraging people or outside to just enjoy nature. If you find yourself demoralized by a situation, what can you do to both laugh at yourself and give others the opportunity to do the same? We can take ourselves and our stresses entirely too seriously. Our enjoyment of work and our work itself can both be debilitated if we can’t figure out how to “pull up”. Rewards. What sounds like it would work for you? For your team?
  3. RelaxStress does terrible things to us mentally, physically, and emotionally. Laughter does just the opposite. Sometimes, our focus on spreadsheets, email, and weighty decision-making leaves little room for laughter in our work lives. Who’s responsible for that? We can blame our boss, or the CEO, or whomever. However, we can also just learn to relax – creating space – putting distance between us and what causes our stress. Kerr talks about a Humor First Aid Kit. This could include funny books, workplace humor photo signs to use for selfies etc., props to wear or place on your or your coworkers’ desks, bobbleheads …chocolate. What would you recommend?Photo Credit: AppAdvice

The Power of Workplace Humor – Podcast with Michael Kerr – Awesome at Your Job

Image may contain: text

Photo Credit: Sam Glenn, Facebook

We have all had the occasional forced fun day foisted upon us by C-suite execs – leaders who have diagnosed that way too many employees are silently and loudly giving all indication that morale is low. They are trying so give some grace here. Don’t punish yourself by refusing the free lunch or tshirt. Just come up with your own ideas of what helps you and your team get the joy back.

“It’s Monday morning!! I can’t wait to get to work.” Do it for yourself and for those you care about at work.

Utilizing Humor in the Workplace – Michael Kerr

The Work-Laugh Balance: Why Humor Is Key to Workplace HappinessSophie Huss

YouTube Video – Humor at Work – Andrew Tarvin – TEDx Talk

Photo Credit: Andrew Tarvin, TEDx Talk, YouTube

YouTube Video – The Skill of Humor – Andrew Tarvin – TEDx Talk

YouTube Video – Communications – What Could Possibly Go Wrong?

Workfront and Tripp and Tyler Present: “Email in Real Life” – includes Outtakes

The Four Keys to a Successful Workplace Culture That Drives Business Results Michael Kerr

 

Monday Morning Moment – Great Bosses and Those Not So Much – What Makes an Exemplary Leader?

Photo Credit: Identity Magazine, Shereen Gaber

We burn entirely too much energy and each other’s time commiserating over bad bosses. We are all best served by remembering the great ones and what it is about them that makes us better for knowing them. When we take the time to puzzle out what makes for a great boss, we have the path marked for becoming that sort of boss…or leader…ourselves.

Last week, I discovered a piece on great bosses by seminary dean and leadership writer Chuck Lawless. In a bit, you will read his 10 characteristics he puts forward as common in his personal experience of top ten leaders.

10 Common Characteristics of the Top Ten Leaders I’ve Ever Worked With – Chuck Lawless

First though, after i took some time myself, thinking back on what was it about the great bosses I had that distinguished them above all others.

Here are my 10 Characteristics of Great Bosses, in no particular order:

  1. They were trustworthy. We knew they had our back…always.
  2. They had consummate integrity. They were consistent in attitude and action no matter the audience. Even under intense pressure, whatever it cost them, they stood their ground for what mattered.
  3. They showed faith in me and each of us on the team. Not just to get the job done but to do it as only I/we could.
  4. They (those male leaders) didn’t treat us women differently. In fact, if they ever did seem to treat us differently, the great ones modeled a valuing of what the women brought to the conversation. Great leaders never diminished us, either overtly or covertly.
  5. They showed genuine care, even fondness, for us. They didn’t just spend their best time and energy on work meetings outside our team. They actually carved time out with us as a team for seemingly the sheer joy of it.
  6. They gave us a voice in the decision-making…especially as it related to our particular work and how we thought it should be done.
  7. They knew us well enough to call us on our own character stuff. It was never just about the work, the project, the product or service. It was about our own growth.
  8.  They kept a sense of humor and regularly brought perspective. This wasn’t just about lightening the mood; this was about returning our thinking to the bigger picture, the greater good.
  9. They provided opportunities for each of us to keep growing and developing professionally.
  10. They pushed us in meaningful ways toward a shared vision…to keep our focus and stay on track.

That’s my 10 in looking back to the many great bosses…invaluable leaders…I’ve had in my career.

Dr. Lawless’ 10 Common Characteristics are these (go to his article for helpful commentary on each).

  1. They know Christ. – (his article was to a Christian audience. Still, many consider Jesus of Nazareth the greatest leader who ever lived.*)
  2. They continually dream about what’s next. 
  3. They trust the team they’ve enlisted. 
  4. They take care of their team. 
  5. They read present-tense reality well. 
  6. They get a lot done while still taking time off.
  7. There is no pretense in them. 
  8. They know the organization is bigger than they are. 
  9. They laugh a lot. 
  10. They adore their family and make time for them. Chuck Lawless

12 Characteristics of Effective Team Members – Chuck Lawless

*The Greatest Leader of All – Geoff Loftus

Whatever experience we have had with great bosses or those not so much, we can learn from them. I was glad to have Dr. Lawless’ prod to look back on the leadership in my own life. It was remarkable how both great bosses and bad ones hang in our memories. One day I might write about the bad ones – and I have stories… Today, I just want to think about them with compassion, figuring they didn’t get to that place without being negatively influenced somewhere along the way.

As for those great bosses…the ones who lead brilliantly, with genuine care and provision for those who work under them…here’s to you. May we learn from you, follow hard after you, and not be shy to show our own appreciation and consideration for you as well.

Photo Credit: Twitter, David Chou

In closing, I would love to hear about some of your great bosses… those leaders in your lives that stand out in your memory (or present experience). Please comment below. Feel free to tell stories or give tributes. We can celebrate together!

Are You a Great Boss? – John Lynn, Healthcare IT Today

Four Types of Bosses You Need to Avoid – Shereen Gaber

Photo Credit: Workboard