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Monday Morning Moment – 10 Characteristics of a Good Leader – What Do You Say?

August 27, 2018 admindeb 2 Comments

Photo Credit: Wolfgang Lehmacher, Quora

Too often we focus on what makes for a bad boss rather than looking at those good leaders in our lives. For the last several days, I’ve been asking friends what makes for a leader of excellence…one who brings excellence to the table and also brings it out in their teams.

Before I asked these friends…from various disciplines (education, health care, private sector, and non-profits)…I developed my own list. As they talked about the good leaders in their lives – either past or present – their characteristics resonated with mine below.

10 Characteristics of a Good Leader

They enjoy their personnel. – Story after story of bosses who made the workplace more pleasant by their sheer enjoyment of their colleagues and teams. They were present. They didn’t have to have the room’s attention. They clearly just took pleasure in the folks with whom they worked (up and down the chain of command).
They know their personnel. – Leaders were described as excellent when they really knew their employees. They not only asked about the progress of work but how the individual was doing as well. They knew successes and failures. They knew the families. Maybe not in so many details, but it was obvious, by their interest that they genuinely cared about their employees…as well as what they were doing on the job.
They treat their personnel with dignity, even in hard conversations. – When conversations were disciplinary or corrective, these leaders still respected boundaries and showed care. No raised voices, no demeaning, no putdowns, no threats.
They reel in stress, instill confidence, and bring perspective. – Along with the above, when outcomes weren’t as hoped or when difficult change had to be executed, these leaders kept drama out of it. What was communicated was that we would get through this…together. Now, that wasn’t always possible, as when downsizing has to happen, for instance, but every effort was taken to care for those most negatively impacted.
They sacrifice for their personnel. – Business coach Ron Carucci wrote a post earlier this year entitled 3 Ways Senior Leaders Create a Toxic Culture. He talks about how easy it can be for leaders to become isolated from the majority of their employees, so focused on the success of the company…or their own success…that employees below them are neglected in the process. Time and time again, friends talked about how leaders would interrupt their own schedule…even travel or meetings…to deal with some difficult situation with a team or employee. This is a rare circumstance, I’m sure, but what a trust-builder, right?
They develop their personnel. – None of us know really what kind of person we can be until we have proven ourselves through experience and training. I hear so often about the problem of “not enough leaders”. Good leaders develop their personnel with broad generous strokes. Then, in time, they will discover who may very well be of the caliber to be in the line of succession for their jobs…avoiding the crisis of “not enough”.
They provide platforms for their personnel to shine. – One comment I received repeatedly was “She believed in me.” or “He knew I could do it.” Being challenged and then given the resources to be successful/effective were huge for folks describing good leaders.
Their decisions make sense to their personnel. – Because good leaders keep their teams up-to-date with vision, plans of execution, outcomes, then their decision-making brought no confusing after-shocks. Besides, good leaders instill trust, so buy-in comes more naturally. Often because leaders allowed their teams to speak into the decision as well. This is huge.
They extend their reputation to their personnel. – By this, I mean that good leaders share – with those on their teams – the responsibility and rewards of engineering a product or service. It’s not just the upper echelon leaders who collect the kudos. It’s the organization as a whole.
They show up when their personnel need them. – Lastly, this characteristic seemed to carry a high emotional ring to it with those I questioned. When an employee is in a tough situation, with an unhappy parent, or a litigious customer, or just having a really bad day, these leaders don’t leave it always to someone else. If they are needed they come…one way or another. “He always had our back.” “She knows me so she knew how hard it was for me that day.” For leaders to show this kind of character requires margin in their lives and willingness to let go of some other piece of their work to show up in this way. Again, I’m thinking these situations are rare, but they reflect a level of leadership that we all appreciate.

Photo Credit: Lone Wolf Technologies

Good leaders are others-focused. They have fought off the natural tendency of being self-focused and self-promoting. They are self-aware (they know themselves and know how they may be perceived by others). They have trained themselves in the habit of putting others first. This discipline is the cut of the fabric of excellence in leadership.

Now, I didn’t go into the other critical parts of a leader’s responsibility – that of keeping the business of the organization running well. This was all about what goes into the kind of leader we are glad to work for. When it comes to bottom-line and performance, Carucci in his article shows research that demonstrates the profitability of keeping priorities (like those above) and focusing positively on personnel. Photo Credit: Assad Schuitema, Care and Growth

“If a video camera captured your leadership team in action for a full day, how would you feel about that video being used as training for the rest of the organization? Serving on a leadership team should be viewed as a privilege. And along with that privilege comes a responsibility to behave in ways you would be proud to have the rest of the organization emulate.” – Ron Carucci

What do you think about what makes for a good leader? Please comment below. Whether you comment or not, take a moment to consider those leaders in your life that have made a tremendous positive impact on your worklife…and through that, your personal life as well. Maybe you’re a good leader because of the influence of those who mentored you.

Have a great Monday!

3 Ways Senior Leaders Create a Toxic Culture – Ron Carucci

Want to Be a Better leader? – 5 Powerful Ways Kindness Can Help – Peter Economy

What Is the Essence of Leadership? – Quora

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Monday Morning Moment – the Endearing, Enduring Multipliers in the Workplace

August 14, 2018 admindeb Leave a comment

Photo Credit: Amazon.com

[Adapted from the Archives]

For several years, we had the great privilege of living and working in Cairo, Egypt. My husband directed a Middle Eastern Studies program. I helped him oversee the comings and goings of bright, energetic 20-somethings. When the work, heat, or press of city life became too much, we would escape to the Sinai and the Red Sea. Usually the resort town of Ras Sudr was our quick and quiet get-away, where we could take a weekend just to clear our heads with blue skies and salty sea air.

This time, we went for a week to Dahab, on the far side of the Sinai. Photo Credit: Egypttailormade.net

Dave was finishing his time in this director role and would take a short sabbatical in the US. We would then return to Egypt, this time for a regional consulting job, guiding the expansion of these study centers.

We were tired, and a consulting job was a dream, with the prospect of just giving a hand to other directors – not nearly the intensity of being responsible for so many young people.

Driving the long road to Dahab, through the calming desert of the Sinai, kids in the backseat, Dave got a phone call.

Whoever it was on the other end, (Dave hadn’t called him by name), the conversation, from my side, was warm and affectionate at first, and then serious. As they talked, visible goose bumps rose on Dave’s arms. Goose bumps on a hot deserty day in Egypt?! I knew no one had died from his side of the conversation, but something huge was clearly being introduced by the caller.

When the call ended, I got the details. Dave spoke quietly so the kids wouldn’t be distracted by a call that could change the course (and geography) of our lives. The person on the other end of the conversation was his dearest mentor – a man for whom he had the deepest respect, even love. On the phone call, he had asked Dave to consider not taking the job of consultant but to take a job with him where he would have even more leadership responsibility. Supervising many more than a couple of dozen 20-somethings in one city. This job would require him to provide leadership to about 100 people spread over 6 different countries AND we would have to move from our beloved Cairo.

Thus, the goose bumps.

Dave did walk away from the “easier” job of consultant to take on the much larger, scarier job his mentor asked of him. We did eventually break the news to our children that we would be moving away from Cairo to a whole new country of possibilities and friendships. It was a stretching move for us (more so than our original move to Cairo), and it was a job and situation we would never have aspired to…were it not for this mentor…this multiplier of leaders.

Liz Wiseman has written the most incredible book on leadership – Multipliers – How the Best Leaders Make Everyone Smarter . Her book describes this mentor of my husband as if she knew him personally. Wiseman is the president of The Wiseman Group, a leadership research and development firm, headquartered in Silicon Valley, California.

Photo Credit: LiveIntentionally.org

I first heard her speak at the Global Leadership Summit. Her presentation centered on a more recent book Rookie Smarts. This engaging young woman clearly has had multipliers in her own life and has obviously learned from some diminishers as well.

On the inside cover of Wiseman’s book Multipliers, she defines the terms “Diminishers” and “Multipliers”:

“The first type [diminishers] drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum [the multipliers] are leaders who use their intelligence to amplify the smarts and capabilities of the people around them…These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations.” – Liz Wiseman

Have you ever been in a job where you felt your wisdom, understanding, experience were being drained right out of you? As if you were getting stupider and stupider? That can happen…or at least the sense of it happening is so strong it might as well be real. Some of this we must own ourselves, and some of it is owned by our leaders.

[Sidebar – It’s not like diminishers are evil people. Possibly, their focus is so tuned to the endgame that people and processes get lost in the pursuit. I believe if ever they have an “aha!” moment, maybe through the multipliers in their own lives, they could change their habits and disciplines…especially those who become accidental diminishers – in video at minute 28:35.]

This mentor of Dave’s was/is a Multiplier. For much of Dave’s professional life, this man has “popped in” and pressed my husband to reach farther than he might have in his career.

I want to be this sort of leader myself – this one who inspires confidence in others, who sees the possibilities, who risks by giving over control to another, who stirs thinking and enlarges the lives of those in his/her circle of influence…a circle that’s widely inclusive.

Being a leader is a humbling, stretching experience and, for the sake of those under our watch in the workplace, we want to offer the best leadership possible. We can all fall into habits over time that diminish others. Forging disciplines that keep us from doing so is wisdom. Note them from Liz Wiseman’s book:

Photo Credit: Wikimedia Commons

Wiseman also talks about leaders as change agents – do we reserve the right to make the final decision every time or do we wrestle through decisions with those most affected by them? The latter can definitely be more messy but is also more effective and honoring.

“Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence…He’ll outstretch all your capabilities to make it happen. He is highly demanding, but you feel great. You know you are signing up for something that will challenge you on a daily basis for many years to come. You will challenge yourself and all your capabilities…Exhilarating, exhausting, challenging, gratifying. He’s a big source of energy. He is a source of power and a tail-wind for what we do.” – Liz Wiseman

Thank you, Liz Wiseman. You are a wise woman (I’m sure you get this all the time…couldn’t resist). Thanks also to that unnamed mentor and multiplier in my husband’s life…and to all those multipliers in my life’s journey.

Read Wiseman’s book. [If you watch this video, you will want to buy the book…if I haven’t already sold you.] I’d love to hear your stories of multipliers in your life…and any diminishers that you learned from but (hopefully) were not diminished in the season you were together…maybe you became a multiplier in that person’s life. Journey strong, Friends.

Multipliers – How the Best Leaders Make Everyone Smarter by Liz Wiseman with Greg McKeown

Photo Credit: Leadership Natives

Leadership Natives – About Multipliers

YouTube Video – Leaders as Multipliers with Liz Wiseman

Multipliers Quotes from GoodReads

Monday Morning Moment – How an Accidental Diminisher Becomes a Multiplier – Deb Mills

2013 Global Leadership Summit Session 3a: Liz Wiseman

Brian Dodd – 4 Leadership Lessons From Mt. Rainier and the Inc. 500 Fastest Growing Business List – another example of a Multiplier

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5 Friday Faves – Solitude, a Culture Wall, Like a Mother – Serena Williams, Our Children, and Food With a Friend

July 21, 2018 admindeb 7 Comments

Check this week as done. For us around here, it’s been a week of great highs punctuated by distinct lows. How amazing that we can pray through and lean in to God and each other for the lows…and celebrate the highs, in quiet and in company. Life is good and real.

1) Solitude – Writer, philosopher Zat Rana caught my eye with his article The Most Important Skill Nobody Taught You. Turns out his view of that most important untaught skill is solitude. That ability to just enjoy being alone. Sitting or walking alone. Lost in your own thoughts. Except for a self-portrait for a photography class, you won’t see many signs in my life that solitude is something that comes easy.

“All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” – Blaise Pascal

The Most Important Skill Nobody Taught You – Zat Rana

According to Pascal, we fear the silence of existence, we dread boredom and instead choose aimless distraction, and we can’t help but run from the problems of our emotions into the false comforts of the mind.

The issue at the root, essentially, is that we never learn the art of solitude. – Zat Rana

[My husband who often sits by himself at dawn and dusk to recharge. For him, solitude is something that has come naturally.]

Rana talks about how technology has connected us in a myriad of ways but the connectedness is more virtual than real. – “We now live in a world where we’re connected to everything except ourselves.”

“Our aversion to solitude is really an aversion to boredom…we dread the nothingness of nothing. We can’t imagine just being rather than doing. And therefore, we look for entertainment, we seek company, and if those fail, we chase even higher highs. We ignore the fact that never facing this nothingness is the same as never facing ourselves. And never facing ourselves is why we feel lonely and anxious in spite of being so intimately connected to everything else around us.” – Zat Rana

Everything I Have Learned in 500 Words – Zat Rana

2) A Culture Wall – Benjamin Hardy is a writer, organizational psychologist dude. I am reading his book Willpower Doesn’t Work: Discovering the Keys to Success. This week he posted about having a culture wall, and it totally engaged this visual learner. Designed by Gaping Void, this is an art-as-inspiration tool for the workplace.Photo Credit: Benjamin Hardy, Medium; Gaping Void

Looking at Benjamin Hardy’s culture wall got me thinking of the truths that keep me going at work and at home. Coming up with those sayings or mantras, as a team, or family, would be an excellent exercise…and then making the art happen would flow naturally out of that. It doesn’t have to be 20 pictures, like Hardy’s. Even one is a good start.

[Sidebar – Guitarist, YouTuber Nathan Mills, at Beyond the Guitar, in his videos, often features a “nerd shrine” with striking wall art. I wonder what a culture wall would look like in his studio.]

These 20 Pictures Will Teach You More Than Reading 100 Books – Benjamin Hardy

3) Like a Mother – Serena Williams – American tennis champion Serena Williams made it to the Wimbledon final this year. She didn’t win but she played #LikeaMother. The expression “like a mother” brings all sorts of images to mind…and makes for marketing genius… Two examples are a Lysol commercial and one by Gatorade, the latter featuring Serena Williams.

Here’s to Serena Williams…including a couple of interviews where she and husband investor Alexis Ohanian describe how they met.

4) Our Children – Writer Frederica Mathewes-Green could have been a buddy of mine in college. In those days of the Vietnam War, we were those conflicted ones who wrote our high school sweethearts away in the military and we vocally protested at the same time. The Roe v. Wade decision was very new and felt very progressive to all of us, in those days…the “make love, not war” crowd. I was young and being pro-life or pro-choice wasn’t even on my radar…until after that court case divided us into mostly two camps. Mathewes-Green has written the most definitive piece on abortion and the legacy we are leaving our children in the article When Abortion Suddenly Stopped Making Sense.

She writes:

“Whatever your opinion is on abortion, I ask you to read this article. Fresh eyes. Mathewes-Green was around when that court decision was made. She was also feminist, as were so many of us in those days. She is still very pro-women…pro-human.

We expected that abortion would be rare. What we didn’t realize was that, once abortion becomes available, it becomes the most attractive option for everyone around the pregnant woman. If she has an abortion, it’s like the pregnancy never existed. No one is inconvenienced. It doesn’t cause trouble for the father of the baby, or her boss, or the person in charge of her college scholarship. It won’t embarrass her mom and dad.

Abortion is like a funnel; it promises to solve all the problems at once. So there is significant pressure on a woman to choose abortion, rather than adoption or parenting.

A woman who had had an abortion told me, “Everyone around me was saying they would ‘be there for me’ if I had the abortion, but no one said they’d ‘be there for me’ if I had the baby.””

and

“No one wants an abortion as she wants an ice cream cone or a Porsche. She wants an abortion as an animal, caught in a trap, wants to gnaw off its own leg.”

Photo Credit: CASA

Her article frames this Friday Fave. Why “our children” as the heading? When I read Mathewes-Green’s article, she reminded me that our children or our children’s children may judge these decades very differently than our culture has – these decades of thousands of babies not delivered alive. Definitely, if those not delivered alive could speak…those silenced by their own mothers (out of desperation with no one offering to help them in life-giving ways)…if they could speak, we might see things differently today. Thankful for women, like Frederica Mathewes-Green, who provide a call to reconsider and a platform for the voices of all our children.

When Abortion Suddenly Stopped Making Sense – Frederica Mathewes-Green

Video – 50 Mums – 50 Kids – 1 Extra Chromosome

Tending your Garden – Colleen Searcy

5) Food With a Friend – Don’t you love surprise visits with a friend, now living states away? When I got Nikki’s text to meet up for a lunch this week, it was like a healing balm on my heart. She suggested a restaurant new to me: Mezeh Mediterranean Grill.

How have I missed this yummy place? All the food memories of our years in the Arab world mixed together in a big bowl. Pretty much my experience that day.

Add a long conversation between friends (including one other who joined our happy table)…and it was like Heaven here in Richmond, Virginia. Any such happy occasions come to mind for you this week? Hope so.

___________________________________________________________________________

That’s the week. Please comment below on any of these faves of mine or introduce your own… Have a restorative weekend… whatever that means for you and those you love.

Bonuses

Here’s Exactly What to Do If a Tick Bites You – Kate Sheridan

http://www.laraequy.com/blog/personal-leadership/what-to-do-when-you-think-your-life-sucks/

I Love Jesus But I Want to Die: What You Need to Know About Suicide – Sarah

The Space Between – Marilyn Gardner

Paris, the evening of the World Cup FinalPhoto Credit: Nikaley Chandler

Tour de France – The Climbers and Rapid Descenders – the stages through the Alps happened this week – so incredibly exciting watching these riders – their toughness and endurance:Photo Credit: Cyclist

Happily Ever After – 100 Wedding Songs for Your Ceremony and Reception – Music Notes

Photo Credit: Jimmy Lee Thompson, Facebook

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5 Friday Faves – Fortnite Revisited on Classical Guitar, Spring Rain, Habits of Love, Andy Crouch on Shame, and Wonder

May 18, 2018 admindeb 4 Comments

Happy Friday! Here are my five favorite finds for this week:

1) Fortnite Revisited on Classical Guitar – About a month ago, classical guitarist Nathan Mills of Beyond the Guitar posted his arrangement of Fortnite Dances. Like the popular game and its celebrity players, this video skyrocketed. 5 million views and Beyond the Guitar YouTube subscriptions doubled over the course of days. Now he has a second video out featuring another set of Fortnite Dances. Gamer or not, if you love music, this is a fun sampler!Photo Credit: Beyond the Guitar, YouTube

The dances are fun to watch and feature a wide range of music. Nathan’s classical guitar renditions are uniquely beautiful. My favorite of the dance/music combinations on this video are Bluegrass, a polka or Russian dance, a pop oldie, and a Rock finale (where Nathan brings out his electric guitar!!). Enjoy!

2) Spring Rain – We’ve had a fairly dry Spring in Richmond, Virginia. What this means for allergy-sufferers is the barrage of tree pollens that make being outside insufferable. The yellow blanket on all surfaces this time of year could use a good washing.Photo Credit: Charlotte Observer

This week, finally, the rain came. As happens with rains in our part of the world in May, all of nature seems to push up, greener and more vivid. We can all breathe deep the freshness of the air and the beauty around us. For me, the sound of rain is as glorious as its visual aftermath. We don’t live where flash flooding is a problem, so I do want to remember that days and days of rain isn’t happy for everyone. Still, it is a welcome respite from the hot dry days of late Spring in Richmond.

3) Habits of Love – Thanks to Andy Crouch (see #4), I have discovered Richmond attorney and thought leader Justin Earley and The Common Rule. So thrilled about this. The funny thing is that I ALMOST heard Justin speak on busyness earlier this month but couldn’t make it work schedule-wise (ironic, huh?). When Andy retweeted this image from Justin’s Twitter page, I was captivated.Photo Credit: The Common Rule, Twitter

From there, I discovered The Common Rule website and Facebook page. Subscribed, subscribed, subscribed. Justin focuses on habit formation towards love. He has really useful helps on his website and through his email subscription. I am on it!

Photo Credit: Common Rule of Life, Facebook

Meaningful Work – a Quest to Do Great Business, Find Your Calling, and Feed Your Soul – Shawn Askinosie

4) Andy Crouch on Shame – Author Andy Crouch has written an essay on how our culture has changed. For most of our history as a country, we have been a guilt-based culture. By that, I mean we measured ourselves and others as being “right or wrong” in our thinking, choosing to do right or wrong. This is how we raised our children. We determined not to measure our children up against (compared with) other people, but to raise them up with a standard of right living and making right choices (for us, it was based on the Bible…on the teachings and life of Jesus). “Right” was not legalistic or moralistic; “right” was loving, kind, serving, non-judgmental.

Only in recent years has our culture been moving toward more of a shame-based view on life. Here the difference is how our character and behavior reflects on a larger community (“how others see us”). This is somewhat different from the traditional shame-honor culture. In that culture, honoring your family, country, religion was all-important. If your behavior did not comply with those values, you were shamed, even ostracized.Photo Credit: The Rise of Shame in America, Honor Shame

Today’s American culture has definitely moved away from a guilt orientation. We hear it all the time in statements like “Well, that may be OK for you.” “You have the right to believe that way.” “Don’t try to put that guilt on me.” However, our culture is not moving toward the traditional shame society, but more a shame-fame culture. Fame over honor. Social media has driven this in recent years. We want to be “seen” a certain way. In fact, a young colleague of ours once said, “It’s my job to make you look good.” I was shocked at that. One, “looking good” was not even on my radar. Either I was good (competent, responsible, dependable, etc) or I wasn’t. It demonstrated the culture shift and generational disconnect.

The shaming still happens in our culture. Children can be shamed for not behaving in ways that make their parents look good. Public shaming of people who don’t agree with each other can be as brutal as real ostracism. And so it goes.

I miss the guilt culture. Where, whatever your religion or political ideology, you could tell the good guys from the bad guys. Or maybe we were naive, but I hope not. Today, it seems all about how we portray ourselves…how we are received by those that matter to us.

Sigh…any thoughts? Please.

[Don’t forget to return and read Andy’s essay and David Brooks’ review of Crouch’s essay and this whole social phenomenon.]

The Return of Shame – Andy Crouch

The Shame Culture – David Brooks

The Rise of Shame in America – HonorShame

5) Wonder – we are surrounded by the wonderful. The older we get, the more the losses and hardships of life push in on our experience of wonder. Children, and especially grandchildren, help us with that. They fill our storm-dampened sails. I am so thankful we live in the same city as our children. When we have time with them, we stand a little taller, walk a little lighter, and wonder comes home to nest. Just last night, while our daughter and I were having a visit with an old friend, Dave elected to play with our little granddaughter. Off they went (not sure who was more excited). After the visit, daughter and grand-daughter headed out into the night, with “Bye…love you” resounding out of the back window. A tiny hand waving…

Dave was full of wonder. He marveled at how they read the whole hour. How a two-year-old could be that captured by stories! Maybe she was also in her own world of wonder, in the company of a granddad who loved her.Photo Credit: Pixabay

Hard to say, especially as a grandparent, who (in image below) is helping who…more.Photo Credit: Pixabay

Wonder is not just bound up in a child. It is all around us, in God’s own nature and his created nature. In all of us, bearing His image. Not just children, but everyone. I’m struck lately with how strong, and resilient, and persevering, and sharp most of the older adults are in my life. They are my heroes. Even when the mind and body weaken, life itself…the gift of life in all its forms and capacities…is a wonder.

Again, happy Friday! Hope yours is a rain-refreshed but not flooded weekend! [Edit: Have I got a story to tell for another day – It’s Friday night and the rain ceased to be refreshing hours ago – praying it stops!]

[Please share your own favorites or thoughts on above in the Comments. Much-appreciated.]

Bonuses:

Indoor Generation

Save the Storks – Pro-Woman, Pro-Baby, Pro-Family, Pro-Life

CNLP 192: Caleb Kaltenbach on How to Embrace an Outraged and Polarized Culture Most Leaders No Longer Like

Photo Credit: Matt Lieberman, Twitter

Photo Credit: Intelligence Is Sexy, Facebook page

On Being a Millennial Pastor – Leaders Who Don’t Remember the Glory Days – Erik Parker

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5 Friday Faves – Answered Prayer, Avengers on Classical Guitar, Financial Security, Community, and Moms

May 12, 2018 admindeb 4 Comments

Friday Faves – let’s jump right in!

1) Answered Prayer – This week has been wave after wave of answered prayer…so much so that I’m without words…almost. Many times when we pray, we have to wait…sometimes for years. I have prayers on deposit with the Lord that (at least on this side of life) are still “in waiting” for his perfect timing. We pray on. Then we have the acute occasion when we seek a quick and crucial response. My brother spent a night this week in ICU because of a hard fall to concrete. How grateful I am for people who stand “in the gap” for each other in prayer, no matter the time of day, or whatever is going on in their own lives. For hours we prayed and waited for news that he would recover…and tonight he sleeps in his own bed at home. Just. Like. That. Photo Credit: Pixabay

Answered prayer does not always turn out the way we want. When our mom got cancer, we all prayed she would be healed. Her prayer, through the three years of fighting that dreadful disease, was a constant “for His glory”…only. Her prayer was answered in the positive, countless times. Our prayer was answered with healing in Heaven. Still, we praise God with all our hearts for how we saw Him draw near to her in the hard places. Her tender communion with God in those days was the sweetest I had ever seen in her life.

What might we see altered in this world, were it not for our prayerlessness. This week, because of my brother and othersacred turns of events, I am again reminded of great and present value of prayer. Not just in what we secure from God’s hands…but the journey with God Himself.

2) Avengers on Classical Guitar – I haven’t seen the film yet, but it’s on my summer film list. Like with other arrangements of Beyond the Guitar, I look forward to hearing this now familiar melody rise and fall in the background of the film itself. Since Nathan’s Fortnite Dances video debuted, his viewership and YouTube subscriptions have taken off. Become a subscriber or Patreon supporter to be a part of the team that guarantees we see more and more of this young classical guitarist’s creative work. His arrangement for Avengers follows:

3) Financial Security – Sociologist and elder rights advocate Dr. Brenda K. Uekert has written a fascinating piece on losing her job in her 50s and the financial safety net that got her through that time. Take the time to read her story, but here are her 6 safeguards to consider in our own financial journey.

Pay off your mortgage.
Max out retirement contributions.
Max out accumulated leave.
Be wary of dabbling in individual stocks.
Shore up your taxable accounts.
Be careful in your spending, in general.

The simplicity of this is its own brilliance. Thank you, Dr. Uekert.

Fired in My Fifties: The 3 Best and Worst Moves that Determined My Fate – Brenda K. Uekert

4) Community – I write about community often. It’s hard for me to imagine maneuvering through this life without the constancy and care of community. For the last couple of weeks, some of us have been briefly in the life of a homeless woman who, it turns out, was just passing through Richmond. Her story had the sad markings of one who had either lost community from no fault of her own or had burned bridges with community across the years. She had to reach out to strangers because there seemed to be few else who would or could help. The margin we have to thrive in life, thanks to community, was difficult to even discern for her. I have no idea where she is right now. We did what we felt we could do, hopefully without being a toxic influence in her life…and now she has moved on.

It reminded me, all over again, how thankful I am for real and deep community. I pray that for us all.Community Group, Movement Church

5) Moms – This weekend we celebrate Mother’s Day in the US. For some, it is an uneasy day… Not all of us have had loving, nurturing moms. Not all of us have become moms…or not yet anyway. Mothering can also be a painful experience. I think of dear friends who are estranged from some of their children…and other friends who have lost children, either through miscarriage or death.

Mother’s Day can be painful. Even in the pain, celebrating mothers ever how we can is a good thing. None of us would be where we are today were it not for mothering, whether good, bad, or just imperfect.

Today I remember the two women who have had the most impact in my life as mothers, and it is all for good. My mom and Dave’s mom.

As with all of us, through the years, other women have captivated us with their love, their servant hearts, and their wisdom. I celebrate them as well.

My friend Carol Ann Lindley captured the hard and even awful when mothering didn’t happen or go as we had hoped. Read her words:

I am all for celebrating moms…I look forward to celebrating my two miracles every year. I cherish it because I waited so long. I rejoice with my friends who have endured long years of waiting and have the chance to celebrate. I am aware of some who will be missing a mom this year. Mother’s Day is special because motherhood is such a gift.

But don’t forget to look around and remember the ones who ache this Sunday because they hoped that this year would be different. The ones who watch the celebrating and remembering from a distance, hoping to join in next year. I never ever resented the celebration…I just longed for the chance to celebrate the fulfillment of my heart’s desire.

I have had some hard Mother’s Days. I have had the “maybe next year it will be me” Mother’s Days. And I have had the “I’m missing a baby that I lost” Mother’s Day. Today, I am thinking of our 3 little ones who are celebrating with a different Momma. But I am also rejoicing over God’s two miracles that I have the privilege of being Mom to.

No one said Motherhood would be easy. In fact, the journey to Motherhood is hard. The day to day mothering of littles is hard. And I’m sure I will face other hard days in the future. But it is a precious gift from God and I rejoice in it every day.

So, you Moms who are enjoying this Mothers Day. Don’t feel bad. When I was waiting, I never wanted my Mom friends to skip out on Mothers Day. Enjoy and it and give your kids extra kisses. And look around and see who you can hug and encourage. I had those people on those hard days and their acknowledgement of my “hope deferred” made all of the difference.

And you Moms who are waiting for your babies or are missing your babies. I’m with you. I know how you feel. This is a hard day. But I can promise you that God is faithful and will not waste your tears. The desire to be a Mom is a good one and you are not wrong to feel sad today or to feel like a little piece of your heart is missing. If I could hug you, I would. And I am definitely praying for you.

Here’s the verse that pretty much sums up my journey:

Proverbs 3:5-6

Trust in the Lord with all your heart,
and do not lean on your own understanding.
In all your ways acknowledge him,
and he will make straight your paths.

Carol Ann Lindley

Happy Friday! Happy Weekend! Happy Mother’s Day. Here’s to being gentle with each other and lavishing love on those around.

Bonuses:

YouTube – Dr. Seuss Does Advance Directives: A Tim Boon Poem – ZDoggMD

Bobos in the Church – Scot McKnight

Bobos In The Church

Stop Making Hospitality Complicated – Brandon McGinley

Why So Many Americans Are Lonely – Quentin Fottrell

Boss Doesn’t Trust you? Here are 4 Likely Reasons Why – Randy Conley

Brave Global – a Catalytic Movement for Girls

Photo Credit: The Kindness Rocks Project, Facebook

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Monday Morning Moment – Giving Unsolicited Feedback…Or Maybe You Don’t

April 23, 2018 admindeb 6 Comments

Photo Credit: The Blue Diamond Gallery

Feedback’s a good thing, right? We all want to know how we’re doing…how we’re being received?…maybe. Let’s define the term:

“Feedback is a response from the receiver that informs the sender how the communication is being received in general”. – Bizcom_coach

Here’s a scenario: excitement is high at your company with the launch of a new product. The designers and project managers have put long hours and much brain power into getting everything just right. Colleagues and customers alike are riding the wave of enthusiasm at the magnificent capabilities of the product. You’re also caught up in the moment.

In your first test drive of the new product, you find a couple of glitches you didn’t expect. In fact, it’s a little harder to maneuver than you imagined. At first you think, “Well, it’s me. Operator error.” Then you think of how a few adjustments could potentially fix the glitches and smooth out of the bumps of its user unfriendliness.

Do you offer feedback?Photo Credit: Raquel Biem

Beware of the vast wilderness of unsolicited feedback.

It’s not like this product (or program or service) was thrown together without great forethought and brilliant design. If you noted the glitches, it is most probable that others have as well. Others, who are much closer to the product than you are…much closer to its design process than you were.

A wise position to take is: If you are not asked for feedback, your feedback is not wanted. Or, a bit less personal maybe, if you are not in the already established feedback loop, then the presumed right people are already working on it. The it being whatever you’re burning to give feedback on.

Feedback and advice can mean the same thing to the receiver, whether we consider them the same or not. In fact, we may feel it’s irresponsible or indefensible to withhold feedback when it would assuredly help both the company and the customer.

Where we think feedback is warranted, the project manager or design team may have already reached a point in the process where advice is not welcome. Affirmation? Yes…but advice (or feedback), no.

Whatever our position, expertise, or personality, we will, at times, see the need for offering feedback…even when it’s clearly unwanted.

I certainly have had that experience. One has to ask the question: Is my feedback serving my own ego or my company’s outcome? If we truly believe that what we offer to the mix will make a huge difference, then we may risk offering unsolicited feedback.

There was a time…even as recently as last week, when I thought the reward would outweigh the risk. My thinking has changed (especially in seeing that feedback could be construed as a form of negativism and therefore only clouding the issue rather than clarifying it.

I offer 10 steps toward giving unsolicited feedback. Within the 10 steps there are disciplines and delays that help fine-tune both our thinking and our actions. I would appreciate your thoughts on this…your feedback (in the Comments below).

Pretend you are the project manager, the one executing the new program, product line, or service.
Tear into it. Make as exhaustive a list as you can as to both the positive and negatives you observe.
Now…set it aside…for a few minutes, or days, or forever (this is a bit tricky because feedback should be timely…but we’re talking about unsolicited feedback).
Face the reality that your feedback wasn’t requested. Let that settle your itchy finger set to send the email.
If you still can’t rest, thinking your input has merit, then choose wisely what few points of feedback you especially think would add value and warrant the risk. No more than 3.
Don’t do anything…still.
Consider who may already be at the table giving feedback. If you are not one of those people, can you trust that your concerns are already before them?Photo Credit: Commons Wikimedia
Resist the urge to gossip your feedback if you don’t feel free to give it to those appropriate to receive it.
If you can’t rest, (even while determined to trust other decision-makers and keeping your unsolicited feedback to yourself), then choose one point, one concern. Make sure it is not just style vs. substance. Also confirm that it relates to a process not a person.
Give your feedback to the right person, at the right time, and in the right way. Succintly, positively, and friendly. If it seemed that crucial to you to share what was not requested, it is done. Hopefully, the outcomes will be positive. If not, you took a risk. You did not stay silent. It could make a difference down the road. More importantly than the result is the relationship. That matters most.Photo Credit: Ken Whytock, Flickr

Again, remember, I would appreciate your feedback.

10 Common Mistakes in Giving Feedback – Center for Creative Leadership (includes excellent infographic)

Don’t Ask for Feedback, Unless You Want It – Ron Ashkenas

Before Providing Feedback, Ask This One Question – Lelia Gowland

Giving Feedback to Your Boss – Like a Boss – The Muse

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Monday Morning Moment – Negativism – Its Cost and Cure

April 9, 2018 admindeb 3 Comments

Photo Credit: Forbes, Jacquelyn Smith

Who ever aspires to become negative? No one out there wants to be considered a Negative Nancy, or, get this, a Debbie Downer. Sheesh.

The fact that there are names for people who struggle with negativism shows they are not fun to be around, even laughable for some. We stir up little compassion for the person inside of that moniker and what might have gotten them there.

Negativism happens by degree…with time and practice.

Even the Eeyores in our lives, those darksome brooding outsiders, have our sympathy, even affection. We allow that they can’t help their personalities. It’s just how they are. Except for our Eeyore colleagues, friends and family members, we communicate little time or patience for negativism. In fact, we default to our culture’s no-skin-in-the-game of “you’re better off without them around you”.

Well…give yourself time. With enough life experiences and bumps along the journey, you might find yourself becoming that “grumpy old man”. Without even being aware it’s happening.Photo Credit: Pixabay, Peter Ziegler Photo Credit: Flickr, Paul Waite

You can probably tell I care about this.

Not so long ago, people in my life considered me almost Pollyannaish (determined to be positive about everything that happens; always refusing to think ill of others). I still want to be that person, to be honest. Unfortunately…a few rough hits happened.

Abruptly having to leave a country through circumstances beyond our control. Our home, our friends there. [That story is for another day.] Watching family members go through extreme hard times. Having to leave a church we loved. [Also another story.] Retiring earlier than I wanted. Living day-to-day with this incredible man who has experienced more loss than he imagined or that others really know…squeezed into a few years. I could go on…but then you’d know I’m at risk of becoming a Debbie Downer.

[If you think it’s already happened…I refuse that…because it is not really who I am.]

Our kids have always been taught not to hold court in judging whether something’s fair or not. We did not want to raise a bunch of fairness police. However, we have had numerous round tables over whether something is right or not…and if not, what might our role be in righting a wrong.

The biggest initiator of flipping negativism is figuring out how to respond to something that is just wrong. At home. At work. In our community. In the world.

If you are struggling with negativism, is it because you believe something is just not right?

You could be entirely correct about what is terribly wrong. Unfortunately, if you find you can’t fix what’s broken, then what can be altered are your own relationships, health, and well-being. Either toward the negative…
Photo Credit: Pixabay

…or, hopefully, toward the positive.Photo Credit: Skilled Impact

[For those struggling right now with negativism…or maybe not struggling anymore but just living negative at the moment: remember what it was like before when your life was more like the caped crusader in the above image?]

We can flip our negativity to positive but it takes great effort… especially if we’re so drained from it, we can hardly get out of our own way. Just getting the job done or barely maintaining the relationship. This is understandable given what negativism takes out of a person over time. Photo Credit: Pixabay

[That’s one of the reasons I feel strongly about how others respond to it because they don’t see the toll it takes on the individual experiencing it. Not judging here, because I have been exhausted by someone else’s negativism as well. Just more understanding now… having gone through it and seeing those I love slog through it.]

As this has been weighing on my mind recently, I’ve done a fair amount of reading on the topic. There is no small amount of writing about it. Very helpful pieces are linked below. My takeaways are bulleted with the link below it (take time to read more if you will, because I’ll be leaving a lot of great advice out of the bullet points).

Flipping Negative to Positive:

Don’t allow yourself to complain unless you also offer one or two possible solutions. Use complaining as a catalyst for positive change.
Be aware of the external environment, but don’t let it consume you.
Practice the art of “zoom focusing.” Tune out the negative voices, focus in on your choices, and start getting things done.
View your life as an inspirational tale, not a horror movie.
Make a gratitude list and start a success journal.
Don’t quit at Mile 20.
Trust in God, not the media (or other naysayers).

– 15 Ways to Turn Negative Energy Into Positive Solutions – Jon Gordon

Psychologists link negative thinking to depression, anxiety, chronic worry and obsessive-compulsive disorder (OCD). Almost all human beings contend with it — even those born with a positive outlook.

It’s because of the way our brains are constructed. Our amygdala and limbic system are built to notice threats, to protect our survival. Today, the same parts of our brain are active even when physical threats are minimal. The threats we deal with today are more cognitive — involving finances, whether we’re loved, whether we’re succeeding at work. They can set our hearts racing. That’s why we can panic on a Sunday night just thinking about work.

Rather than change the way you think, I recommend changing your relationship to your thoughts. Those thoughts that are negative are more likely to capture our awareness, or become “sticky.”

I recommend learning to watch your thoughts, rather than engaging with them. Practicing mindfulness can take you away from the thinking experience.

Mindfulness helps us program in ourselves a sense of that which is right. We can systematically notice what’s going well in the present. We can notice something favorable about each person we encounter. Words of admiration help us notice the rightness of things.

– How to Turn Around Your Negative Thinking – Scott Bea

Value the negative experiences.
Don’t rush judgment.
Take complete responsibility for your life.

– 3 Ways to Turn Negative Experiences Around – Matt Mayberry

A problem can only be resolved if someone brings attention to it but if you don’t plan to be constructive, keep your thoughts to yourself.
If you, however, would like to be, known as a problem solver instead of a complainer, speak up. If you do it the right way, you will make a positive change that could do a lot to improve your work environment. Rather than raising your boss’s ire, you may instead be the recipient of his or her appreciation.

– 5 Tips to Help You Lose Your Negative Attitude at Work – Dawn Rosenberg McKay

It takes a real effort a lot of the time to concentrate on the positive. I know there’s a direct link to positive thoughts and success. I have read about it, studied it, and tried to live it most of my adult life.

– “The Nattering Nabobs of Negativism” – Gary Weiner

[Again, the articles in full have more helpful info…when you have the time or inclination to read further. At the end are two links to HR and supervisors/managers.]

My own small observations (beyond the above excellent points):

If the workplace itself is fueling negativism, do what you can to shakeup where you work. Try a different venue for day-to-day work. Traveling can be a tremendous help (if you can financially and strategically make it happen – for yourself and others). Working remotely doesn’t fix what’s hard but it dilutes contact and interaction with what’s hard.
If others have judged you by this current season of life and don’t want to work with you, don’t let that deter you from your purpose. Mend relationships if you can. If not, embrace the “what is” in your life, and celebrate the healthy relationships you have and pursue work you love, wherever you can make a difference.
Stay in the present moment. The past, distant or recent, is where your negativism was birthed. The future either strikes more fear in your heart or stirs hope (as in a job change or some other imagined change) that you can’t be sure is real. For this moment, stay at task, nurture your current relationships, focus in.

An expression floating around the internet lately goes something like this:

“What you practice, you get very good at.”

As that relates to negativism, do we really want to get good at that? No. In fact, practice doesn’t always make us good at something. We can practice unhelpful, unhealthy habits and they can become ingrained….even permanent…unless we intentionally do the work to reverse them. Photo Credit: QuoteFancy

Where are you in all this? Please comment below. It would be helpful for us to hear from each other. This is a safe place.

Negativism is contagious, but so is positivity. Both have their own satisfactions. There may come a day that the new-honed habit of negativism turns on us and we see if for the robber it is. Then the work will begin to turn our lives around…before it’s too much damage is done.

If you don’t currently struggle with negativism, take note of those around you who do struggle. This is not something (or someone) to just avoid…this is someone who even the Apostle Paul determined to help…

“Finally brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable–if there is any moral excellence and if there is any praise–dwell on these things.” – Philippians 4:8

3 Tips for Decreasing Workplace Negativity – [written with a Human Resources focus]

Turning Around Negative Attitudes [a must read for supervisors and managers]

Adam Grant, Attitude, Brand, Character, Communication, Community, Conversations, Courage, creativity, Critical Thinking, Disciplines, Family, fresh start, Habits, Inspired, Leadership, Life Skills, Love Your Neighbor, Monday Morning, Monday Morning Moment, Productivity, Team, Workplace Culture, Workplace or Marketplace

Monday Morning Moment – Adam Grant on 3 Traits of the Highly Functional Workplace

April 2, 2018 admindeb Leave a comment

Photo Credit: Pixabay

I love Mondays! It’s ripe with possibility…and prospects of new beginnings. The tricky part of the start of any week is not settling into your work station and returning to the “same ol’, same ol'” – whatever that might entail. Even when we are excited, or at least hopeful for what’s next, we can default to usual rhythms and routines. They are familiar and comfortable (at least on the surface). Neuroplasticity – the brain’s ability to restructure itself after training or practice – can be both our enemy AND our friend.

If you love your work and you see how you fit integrally on your team, and you love your team, that is fantastic! Celebrate that every day! For you, I would just love if you could take a minute and comment below. What do you see at work in your situation? What do you do yourself to nurture that workplace experience?

[Even if you love your job, would you be willing to consider how you could help other teammates to have your experience and move to the top of their professional game?]

Adam Grant is one of those guys who loves his work…and shares generously with all his readers and TED Talk and podcast viewers/listeners.Photo Credit: Flickr

WorkLife with Adam Grant: A TED Original Podcast

Adam (he makes it feel comfortable to refer to him by his first name) is an organizational psychologist and professor at Wharton Business School. He’s authored excellent books and is now moving into a new role as pod-caster. He has affirmed much of what I believe about workplace culture and its impact on day-to-day function, employee engagement, and outcomes/product.

Author, entrepreneur Damon Brown interviewed Adam Grant and posted recently on the traits of companies which are the most highly functional. His findings weren’t surprising to me, but I’d like to hear what you think.

Best-Selling Author Adam Grant: The Most Highly Functional Companies Have These 3 Traits – Damon Brown

3 Traits of the Most Highly Functional Companies:

These companies make a high priority of helping their employees discover both their weaknesses and strengths, together with their coworkers. The goals relate to outcomes, sure, but, as part of that, the professional development of each employee, as well as team cohesion and a “best practice” level of collaboration. How refreshing when both department heads and all stake-holders turn a mirror on themselves for the sake of both the individual and the whole. Having this core value could turn a company on its head…in a good way!Photo Credit: Pixabay
Adam Grant has discovered that many high functioning organizations have flexible hierarchies. You might walk into one of these work meetings and not be able to tell who the “big boss” is. Also, when a decision is made, it is not always top-down. Sure, the decision is given authority from the top, but the process clearly demonstrates and validates the employees closest to a decision (and the impact of the decision) to make that decision. Again, please comment below if you work in such an environment. For me, the whole idea of this is so reasonable and wise. By the way, even if your hierarchy is currently rigid, what would it look like, if you began working toward flexibility? What could be your next steps?Photo Credit: Pixabay
Highly functioning organizations use the word “family” in describing themselves. Not in a smarmy, feel good way, but in actual experience of community and belonging and care. We as colleagues can make this happen within a team, whether it is a top-down experience or not. We communicate and demonstrate, in good faith, that we have each other’s back. We show genuine care for each other and don’t allow ambition or personal preference blind us to the needs of the rest of our team. This actually can eventually have a cross-team impact…if we are patient. If you wonder how, just search on-line for Adam Grant – he has both written and spoken volumes on this.

All three of these traits, or patterns, point to a vision that is highly peopled. It is not just driven from the top. Nor is it owned by one work group over another. A shared vision, in the truest sense of its meaning, gives room for all players…with their varying strengths and weaknesses. There is space for leaders and those who prefer to follow (excellent leaders or even those not-so-much), for the persuaders and those willing to consider the persuasion, for the decision-makers and those who want to speak into the decisions. Your over-all vision might be right but engaging all employees in going after that vision makes for highest function (especially for all you efficiency folks out there). Highest function and greatest care for each employee. That is a vision all of us could share or even own.Photo Credit: Flickr

What all this says to me is that people matter. Not just the most brilliant, bombastic, or brand-worthy, but everyone in the organization. Maybe you already work in such a company. if not, you …each of us can move it in the direction of such a company.

After all…it’s Monday. Who knows what could happen by the end of the week?

Best-Selling Author Adam Grant: The Most Highly Functional Companies Have These 3 Traits – Damon Brown

WorkLife with Adam Grant – Podcast – The Problem with All-Stars

Why Our Brains Fall for False Expertise, and How to Stop It – Khalil Smith

Infographic: 1 of These Four Strengths Is Your Superpower – Damon Brown

Self Sacrifice Won’t Get You Ahead. Wise Leaders Do This Instead – Damon Brown

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Monday Morning Moment – the Essence and Ethics of Spin in Our Work, Our Politics, and Our Community

March 19, 2018 admindeb 2 Comments

When I was in college, many years ago, a statistics course was required in my nursing program at Emory University. It was essentially a non-math course, more on critical thinking. The textbook was Darrell Huff‘s classic How to Lie With Statistics.

If you haven’t read this little book, you should at least track down some of the quotes from it:

“If you can’t prove what you want to prove, demonstrate something else and pretend they are the same thing. In the daze that follows the collision of statistics with the human mind, hardly anyone will notice the difference.”

“Nothing has been falsified—except the impression that it gives.”

“Even if you can’t find a source of demonstrable bias, allow yourself some degree of skepticism about the results as long as there is a possibility of bias somewhere. There always is.” – Darrell Huff

A fairly naive, trusting girl from a small Southern town became a bit more savvy after reading that book. Savvy but not yet skeptical.

The skeptical came and went with the years following.

When we lived overseas, local friends often broached the topic of American politics, a much less threatening topic than talking about their own government. Because I thought I knew our government, I would wax on about the positives of living under such a one. Our friends would smile at the seeming absurdity that our politics were less corrupt than their own.

Then we came home to the US…

I’m learning more and more about spin…or turning a message to the advantage of the one delivering it.

“I would define spin as the shaping of events to make you look better than anybody else. I think it is . . . an art form now and it gets in the way of the truth.” – Benjamin Bradlee

Definition of Spin – Richard Nordquist

We’ve been back stateside many years now, and I have come to realize that none of us are immune to using spin to persuade. We can actually become very expert at it, almost without knowing. In fact, to be both honoring and honest, we must be vigilant and guarded regarding spin. In both avoiding its use and not reacting to its use. How might we react? Two negative ways: either becoming morally outraged because it smacks of lying, or by our own slick checkmate spin in return. Neither of these move the conversation or relationship to a healthy place.

The “What you see is what you get” kind of integrity sounds really old-fashioned these days. Not even smart. We are bombarded by messaging that sounds so true, so right (or so wrong it has to be true). We sometimes miss or disbelieve the bias that also exists.

Somewhere between the truth and a lie, there’s “spin.”…You too can spin if you look at data, filter it through your biases, and preach it like gospel. The rationale is that it isn’t really lying, just putting a bias on what is already true. So what’s wrong with it? – Mark S. Putnam

Before you choose to spin yourself into trouble, understand that in the context of ethical communication, you should be clear, truthful, and honest in what comes out of your mouth. Spinning is like any other kind of dishonesty, it’s wrong. It makes good old fashioned lying sound clever and trendy. It can be said that stupid people lie and smart people spin. – Mark S. Putnam

Ethical Communications: Spinning the Truth – Mark S. Putnam

Some authors use very different words to describe spin…

Harry Frankfurt, American philosopher and educator, wrote a book On Bullshit. [He also wrote a followup book On Truth.] I’m not keen on this word, at all, but Frankfurt casts a sympathetic eye on the one compelled to use spin. Any one of us could find ourselves floundering here:

“Bull**** [Deb’s edit] is unavoidable whenever circumstances require someone to talk without knowing what he is talking about. Thus the production of bull**** is stimulated whenever a person’s obligations or opportunities to speak about some topic are more excessive than his knowledge of the facts that are relevant to that topic. This discrepancy is common in public life, where people are frequently impelled — whether by their own propensities or by the demands of others — to speak extensively about matters of which they are to some degree ignorant.”

“When an honest man speaks, he says only what he believes to be true; and for the liar, it is correspondingly indispensable that he considers his statements to be false. For the bull****ter, however, all these bets are off: he is neither on the side of the true nor on the side of the false. His eye is not on the facts at all, as the eyes of the honest man and of the liar are, except insofar as they may be pertinent to his interest in getting away with what he says. He does not care whether the things he says describe reality correctly. He just picks them out, or makes them up, to suit his purpose.” – Harry G. Frankfurt, On Bull****

Finally, educator and attorney Kendrick Macdowell wrote a short and insightful piece on spinning versus lying:

There is a difference. And in my view, a critical difference. It is this: lying is cynical and deliberate disregard for the truth; spinning is benign disregard for the truth that never employs false facts.He further speaks of the origin of spinning: misdirection. (“Okay, other than that, Mrs. Lincoln, how was the play?”) Focus attention away from the unpleasantness onto something positive, even preposterously positive — without lying. Or maybe focus on something more negative as misdirection. Macdowell takes the high road on distinguishing spinning and lying (and if you read the rest of his take, you may also). He concludes with: “We’re a better people when we have a nose for spinning and know how to challenge it on the merits.”

Spinning Versus Lying – Kendrick Macdowell

Unlike spiders who rarely get caught in their own or other spiders’ webs, even the best spinner of deceit can eventually be exposed. Spin happens. Sometimes over the course of a career, when ambition or fear of failure prompts us to color our findings, or message, in a favorable direction. Wisdom for all of us is to recognize spin, and to reckon that we are all vulnerable to its use or misuse. Wisdom is not calling it lying and also not extolling it as smart. Wisdom is to discipline our communications by being tireless students of our community, our company, the market… and then bring as truthful message as we can that has benefit for all involved.

[Have you had the occupational hazard of needing to use spin in a situation? Or have you been more on the receiving end of a spin campaign? Help us learn from your situation by commenting below.]

YouTube Video – Harry G. Frankfurt: On Bull****

CNLP 178: Scott Sauls on Unhealthy Ambition, Envy and Isolation in Leadership – Carey Nieuwhof

YouTube Video – What Is SPIN? What Does SPIN Mean? SPIN Meaning, Definition & Explanation

YouTube Video – The Language of Politics – Stephen Fry’s Planet Word – BBC – Euphemism/Verbal Slipperiness

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Monday Morning Moment – Blind Spots…Gulp. What Are Yours?

February 26, 2018 admindeb 1 Comment

Photo Credit: Dan Rockwell, Leadership Freak

What do our faces and body language communicate? A friend and I were talking recently about how, as we’ve aged, our faces apparently have a resting pose of anger or disapproval. What?! When we were clued in on this, we both took action to keep a bit of a smile on, as a practice to avoid being misunderstood.

Not really a blind spot or is it? Blind spots are features of our personality (and physicality) that communicate something (usually negative) to others yet we are unaware of it ourselves. Blind spots are not necessarily intentional and if we were made aware of them we might be highly motivated to change or reckon with them.

Do we have blind spots in our posture and our behavior? In our decision-making or execution? Yes…and yes.

This isn’t a case for navel-gazing or over-thinking. We actually can’t discover our own blind spots without the help of others. However, sorting out our blind spots can, in fact, makes for healthier and happier relationships. As we realize how these not-easy-to-see patterns can have impact on work and life.

Following are four takes on blind spots by four business leaders. You seriously might want to jot down any of the blind spots that could be at work in you. Then check out these authors’ take on how to wrestle with these blind spots. Read the full articles by clicking on the links.

Thought leader, and CEO of her own management consulting firm, Davia Teman on 10 Leadership Blind Spots That Can Trigger Business Crises in 2017

Photo Credit: Davia Teman, Forbes

[Teman goes into these 10 surprising “don’ts” in her article here with excellent counsel on how to get started dealing with these blind spots. Her expertise in crisis management in companies and careers gives weight to the idea of steering clear of over-trust and leaning into tested verification. Fascinating.]

The Top 10 Leadership Blind Spots, and 5 Ways to Turn Them Into Strengths – Marissa Levin – Entrepreneur and CEO of Successful Culture

Going it alone
Being insensitive of your behavior on others
Having an “I know” attitude
Avoiding the difficult conversations
Blaming others or circumstances
Treating commitments casually
Conspiring against others
Withholding emotional commitment
Not taking a stand
Tolerating “good enough”

Levin’s consulting firm provides help with leadership and strategy development, as well as culture-building. I am amazed sometimes what kind of assistance we can get online for such things. You can read more on her 10 leadership blind spots and especially her 5 compelling prescriptions for them here.

Leadership coach, consultant, and blogger Dan Rockwell‘s piece on Sudden Breakthroughs in Subtle Blind Spots

Over-estimating your strengths. You think you’re a great communicator. They think you’re boring.
Over-estimating your approachability. You see yourself as welcoming and open. Teammates nickname you, “Pitbull.”
Over-estimating your listening skills. You think you’re exploring options. In reality, you’re killing ideas, cutting people off, and talking too much.
Over-confidence in your solutions. You call it problem solving. They call it defending your viewpoint and devaluing theirs.
Over-confidence in your ability to understand how others think and feel. You call it insight. They call it out of touch.

Rockwell gives 10 gut-punch but empowering rapid-read prescriptions on how to take blind spots to breakthroughs. Read them here, if you’re ready to deal with those 5 blind spots or others.

7 Leadership Blind Spots That Drive Your Team Crazy – Carey Nieuwhof, Pastor, Leadership Consultant, and Podcaster

Underestimating How Much Work It Takes
Impulsive, Emotion-based Decision Making
Being Indecisive
Being Too Decisive and Not Valuing Input
Creating an Unsustainable Pace
Working Too Few Hours
Expecting Others to Put in More Than You’re Willing to Put In

[Read Nieuwhof’s succinct and helpful commentary on each of these here.]

Months ago, I also wrote about blind spots (here). The following is an excerpt:

Life coach and writer Martha Beck prescribes a way to discover our blind spots.

“I know how valuable honest feedback can be, how much precious time it can save in my struggle to awaken. I still have to force myself to go looking for it, but when I do I almost always benefit.

Try this: For a week, ask for blind-spot feedback from one person a day, never asking the same person twice. Just say it: “Is there anything about me that I don’t seem to see but is obvious to you?” You’ll probably want to start with your nearest and dearest, but don’t stop there. Surprisingly, a group of relative strangers is often the best mirror you can find. I’ve worked with many groups of people who, just minutes after meeting, could offer one another powerful insights. Like the emperor in his new clothes, we often believe that our illusions are confirmed by the silence of people who are simply too polite to mention the obvious. Breaking the courtesy barrier by asking for the truth can change your life faster than anything else I’ve ever experienced.” – Martha Beck Photo Credit: Vimeo

As hard as negative feedback is to stomach, it is a great help to avoid continued odd responses from people or the distancing that can happen when our blind spots get in the way of intimacy and care in relationships.

Now blind spots and “buttons” are different and yet connected. Buttons – those things people do that make us crazy – actually point to some of our blind spots in the way we respond to people pushing those buttons.

For instance, one of my buttons is when someone treats me like I’m stupid, or gullible. Like when a person tries to help me understand a decision he/she has made as if it’s a good thing when I know, and he/she knows, it’s not necessarily a good thing for me. This sort of thing makes me really burn (standing in the need of prayer here). OK…that’s a button, but my response can reveal a blind spot. My blind spot is that if I take a stand in some area then it means that I am “totally right” in that stand. Sort of the same as the button but from a different direction, you know what I’m saying? My blind spot response in that situation leaves little room for figuring out what the other person’s own “stand” truly meant. It’s helpful to know our blind spots and our buttons so we can work out ways of being more honest and honoring in our communications with colleagues…well, with everyone.

What do you think?

Seeing Your Emotional Blind Spots – Martha Beck

What’s Your Blind Spot – Jane Taylor

6 Career Derailing Blind Spots and How to Overcome Them

How Successful People Cure Their Blind Spots – Kevin Kruse

How to Watch Out for Blind Spots in Your Leadership – Lolly Daskal